BT (British Telecom) Outage Report in Trethomas, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Caerphilly, Ferndale, Pontypridd, Newport, Aberdare, Merthyr Tydfil, Pontypool, Blackwood, Cwmbran, Penarth and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
||
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Ferndale |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Byford
(@memarkbyford) reported
@virginmedia your customer services are useless. 48 mins, 3 people abs then got cut off. Cancel my order. I will go with @BTCare
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DeeBrennan
(@TheBrennans58) reported
@bt_uk Well done to BT their engineers came out in the snow and ice to fix our phone line today and whilst they were with us helped push cars up the hill and even built a snowman on our wheelie bin lid 👏🏼#firstclassservice #CustomerExperience #AboveAndBeyond
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Sarah Jane wokeman
(@SarahWokeman) reported
@bt_uk how is it that there is a Bt place next to my street but the whole village has terrible internet speeds #sortitoutmate #whalleylancshasshitinternet
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James Wright
(@JustthatjamesIg) reported
I think I need a new broadband my @btsport is freezing all the time and I'm missing way too many football matches... Not paying my bail this month & I'm going to a decent service!!! @BT sucks!!!
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Liz Blake 💙
(@LizB13) reported
Just received a bill for £0.00 from @bt_uk for an unspecified service. Can't find out what it is online because I do not have a BT "ID" & I can't get one because I'm not a BT customer. Online chat apparently not being staffed today. Having one of those days I wish would be over!
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will.iam ⭐️⭐️⭐️⭐️⭐️
(@wills19610) reported
Anyone else having issues with @btsport constantly crashing when watching football online on a laptop? BBC iplayer worked fine last night for the whole game but bt crashes every 15 mins.
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Sarah Jane wokeman
(@SarahWokeman) reported
@bt_uk how is it there is a Bt place next to my street but the whole village has terrible internet speeds? #sortitoutmate
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Georgeeee🦅
(@g10eob) reported
I have counted 5 times that Martin Keown has got players names wrong and mistaken them for other players in 45 minutes. Such poor commentary #BTsport #SwanseaCity
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Elly
(@Ehlan22) reported
@bt_uk He said the green box fibre optic is broken outside, and didn’t give me a date when it was going to be fixed and also didn’t tell me today he was arriving so I guess it’s another surprise visit next time which I don’t know when it will be , issue is still on going not fixed
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Luke Moran
(@Lukemmmmmm) reported
@bt_uk my service has been awful for weeks/months....now it’s completely gone off Working from home and kids schooling should be fun if this isn’t sorted