BT (British Telecom)

BT (British Telecom) Outage Report in Trethomas, Caerphilly County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Trethomas, Caerphilly County Borough, Wales 09/01/2025 23:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Pontypool, Pontypridd, Cardiff, Merthyr Tydfil, Newport, Treharris, Porth, Aberdare, Hengoed and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Wi-fi
United KingdomPontypool Wi-fi
United KingdomPontypridd Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • NYR_Jugs88 Christian Nehls (@NYR_Jugs88) reported from Dinas Powys, Wales

    Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • AndrewHazard Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FPL_Dabby FPL DABBY (@FPL_Dabby) reported

    @yohanes1313 @bt_uk I had Virgin at an old house a few years back, I really like their service but unfortunately they can't provide at my new house

  • richardcarnell7 Richard Carnell (@richardcarnell7) reported

    @bt_uk 2 vulnerable pensioners with dementia, no phone for 2 weeks due to a car knocking the pole down. New pole has been fitted 6 days ago but still not connected. Disgraceful

  • raidovermoscow Is he Slovenian? 🇦🇹 (@raidovermoscow) reported

    @AnthonyBraithw7 @jofmar1 @btsport Yeah, I went to Wembley and it really showed me how poor the TV broadcast experience is. I’ve got a ticket for the Packers game at Spurs this year

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @bt_uk If only your customer service team delivered what you promise. I'm STILL waiting to hear about compensation for an outage weeks ago! If I'm honest I'm loathed to chase it as it's up to you and if I don't hear I will move my services elsewhere.

  • AndrewWilson34 Andrew Wilson (@AndrewWilson34) reported

    @bt_uk has the bad weather overnight in the UK caused WiFi signal problems?!?!?!? I do not have any WiFi running at all. Just a flashing orange light or a flashing purple light.

  • tinayoung3 tina young (@tinayoung3) reported

    Hi there - trying to cancel my @bt_uk contract but been hanging on for ages - the usual "we are very busy at the moment......" message - do you have any staff manning phones today?

  • TheQuietLAD Luke D (@TheQuietLAD) reported

    @bt_uk "Fine" is relative - it was still bloody slow, but that was better than "not working at all" which is where you've left me now.

  • katyisheretoday katyw 💙🌻🌼 (@katyisheretoday) reported

    Hello @bt_uk there's a squirrel stuck up a telegraph pole outside my house (chased up there by a cat). Any ideas on how to get it down?

  • Cookk26Cook KarenL Cook (@Cookk26Cook) reported

    @bt_uk I’ve been told by an open reach engineer that he has done all he can and I need a bit engineer! This is like pulling teeth with your staff trying to get a bit engineer to my house! Plus Wi-Fi in 1 room in house, I’ve waited in 4 times for a hometech engineer who NEVER shows.

  • Fat_Jacques Fat Jacques 🏴‍☠️ (@Fat_Jacques) reported

    @bt_uk That’s the page with the issue. It doesn’t show me all the deals, just the upgrades you are pushing.