BT (British Telecom) Outage Report in Ynysybwl, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ynysybwl, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ynysybwl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Ynysybwl, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Aberdare, Cardiff, Caerphilly, Bridgend, Tonypandy, Blackwood, Merthyr Tydfil, Pontypridd, Hengoed and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Ynysybwl, Wales
Latest outage, problems and issue reports in Ynysybwl and nearby locations:
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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anfänglichinteressantesaberunterwältigendeslied
(@iainmspillane) reported
from
Grangetown Community, Wales
@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mid South Moments
(@MidMoments) reported
15 minutes to go until the highlights start and the boys on ‘Ashes daily’ are bantering about jumpers. GET THIS **** OFF PERMANENTLY @btsport
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Thamesbank
(@TBTee1) reported
@65brighty @btsport @SkySports Mores the pity then, we used to get proper coverage, this is awful
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Paul
(@PaulD2015IXoN) reported
@bt_uk Right ok so if we turn our phones off that we pay a fair bit in bills then what would we get back in return. 10%20%30% off the bill for something that is out of our control as the hole will never close it will always be open even if pollution is reduced
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Steve Julian
(@StevieJ2310) reported
@btsport Any guidance on how to resolve VC019 error on PS5? Recently upgraded my internet speed from standard copper phone line (8mbps) to FTTP (150mbps). Never had issues until new connection. Plays for 10 seconds then freezes. Can’t watch any live sport 😢😢
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Mitch Riding
(@RidingMitch) reported
An all-round disaster, from the @btsport coverage, to the decision to bat, to the batting itself. Awful.
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STOTTINMAD
(@STOTTINMAD) reported
@bt_uk I really hope you fix my Internet troubles today. My partner who handles the account had to go to her parents to WFH. I'm back at work on Friday. I need this fixed. And I need to primarily know if its just me or if others around the Durham area are affected.
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Shell Lochrie RN
(@LittleMeShell) reported
@bt_uk Absolute disgusting customer service!!! Moved into new build and kept getting passed from pillar to post as we have FTTP and where assured this would be connected before we moved now being told we need to@place a new order
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk @bt_uk @WeAreOpenreach tree up , phone line still down after 7 months
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24Lemons
(@24_lemons) reported
@bt_uk is the chat service active? I can’t access it through the website and I want to upgrade
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Paul Green.
(@PaulGreenTPB) reported
Well done to @bt_uk getting us back online with a temporary fix, pity about the attitude of one of the engineers when I was asked if it was working I said yes but slower, was interrupted and told " to get over myself. " Was simply giving a accurate report.