BT (British Telecom)

BT (British Telecom) Outage Report in Glyn-neath, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Glyn-neath, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glyn-neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Glyn-neath, Neath Port Talbot, Wales 04/25/2024 17:10

April 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Glyn-neath, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Port Talbot, Pontypridd, Neath, Merthyr Tydfil, Porth, Aberdare, Mountain Ash and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy Phone
United KingdomPort Talbot Total Blackout
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomNeath Phone
United KingdomMerthyr Tydfil Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Glyn-neath, Wales

Latest outage, problems and issue reports in Glyn-neath and nearby locations:

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • Paulowen300Paul Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisTheShrew Shrewdinho (@ChrisTheShrew) reported

    @asdfghjordan Best thing I ever did was switch to @bt_uk. 4 years hasn't gone down once.

  • JaneAdamsHall Journo Jane (@JaneAdamsHall) reported

    @bt_uk Hi. Is there an outage in the NE30 postcode area? Trying to work and no Internet for the past hour.

  • CathStokoe Catherine stokoe (@CathStokoe) reported

    @bt_uk is there an issue with bt email, no longer getting a feed on my phone?

  • vanillaweb Paul Andrews (@vanillaweb) reported

    Dear @bt_uk stop texting me no reply texts asking me to return a mini hub . I don’t have a mini hub , I’ve never had a mini hub . Are you not managing your personal GDPR data correctly ?

  • noomie82 noomie (@noomie82) reported

    Frustrating day trying to work when @bt_uk internet keeps going down. Happened all morning, now happening all evening too. GU5 area.

  • thedeputychief Jonathan Holmes (@thedeputychief) reported

    @bt_uk over 13 hours without broadband connection, service status page showing 4 different fix times ranging from earlier this afternoon till 6am tomorrow what is going on!!

  • DapperPaperBag ☯ DapperPaperBag ♊ (@DapperPaperBag) reported

    @bt_uk Why does your service have an outage on Tuesdays and Fridays? We pay through nose for a low quality copper fiber service.

  • barloch76 BarLoch⁷⁶ (@barloch76) reported

    Who ******** is this Chris Sutton on @btsportfootball @btsport What have you done to the absolute troll??

  • EuprioNic Nic Mitchell (@EuprioNic) reported

    I agree. Commentary keeps breaking up in #Lyon @WestHam game. Picture fine. Perhaps @BTCare @BT need to invest in some new outside broadcast equipment. Been a problem only with #BTSport recently on my TV.

  • ASRDeans23 Gary Deans (@ASRDeans23) reported

    Winning 2-0, packed olimpico and I can't watch because @SkyHelpTeam wouldn't fix the dish and become @btsport won't let me use the app because I pay through sky... gutted #asroma