BT (British Telecom)

BT (British Telecom) Outage Report in Cwmafan, Neath Port Talbot, Wales

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cwmafan, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cwmafan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cwmafan, Neath Port Talbot, Wales 03/04/2026 16:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cwmafan, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Maesteg and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Internet
United KingdomBridgend Phone
United KingdomMaesteg E-mail
United KingdomSwansea Internet
United KingdomBridgend Internet
United KingdomBridgend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cwmafan, Wales

Latest outage, problems and issue reports in Cwmafan and nearby locations:

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • revphilnott Phil Nott💙🐝 (@revphilnott) reported

    @bt_uk I need my old mobile number you said it would start working today and now you say tomorrow, but tomorrow never comes 😒

  • JenHarr20295953 Jen Harrison (@JenHarr20295953) reported

    @bt_uk I've been told Claire isn't a manager, asked who is Claire? Been told that there are notes on file for a Claire, been told that Claire will be messaged. No one will tell me the formal complaints process & in the middle of this is a 79 yr old man wanting an update on his complaint

  • Tonysmini Tony (@Tonysmini) reported

    @DrNegat1ve @bt_uk The LOS light means no light signal coming in. Is it a new build estate? It may be the build needs to be commissioned. Are your neighbours working?

  • IamLisaWetton Lisa Wetton (@IamLisaWetton) reported

    My eighth phone conversation in 5 days, and even after he promised he’d call me back, Chris in @bt_uk Sales never updated me on the multiple errors on my account…So still no connectivity, and an expired contract! All I wanted was an upgrade! Now I got nuthin!

  • kirstofcomms Kirsten Amy (@kirstofcomms) reported

    Departing from my usual "complaining about companies on social is poor form" policy to marvel at how @bt_uk would rather you cancel your contract than send an engineer out earlier than 17th Nov, when you should have had internet on 21st Oct

  • walshmark1 Mark Walsh (@walshmark1) reported

    @bt_uk can you advise if fibre to home is down in the ch62 area (South Wirral) we have no broadband since 10 am this morning

  • taperoo2k taperoo2k (@taperoo2k) reported

    @bt_uk I placed an order for Broadband & Digital Voice yesterday, only to find that the order has been partially cancelled in the order tracking page. I'm worried the existing broadband connection with BT will be disconnected as it's only saying the phone service will continue.

  • OnTheRoadToYou Ket ૐ (@OnTheRoadToYou) reported

    @bt_uk hey BT, whats going on for the last few weeks as all Twitter videos buffer for 10s before playing, then continuing buffering?? I don't have any buffering on any other apps or when using phone service provider. Just through BT.

  • jonathanlea Jonathan Lea 🌸 (@jonathanlea) reported

    @bt_uk we desperately need BT to install a temporary broadband router ASAP in our new office in Haywards Heath. BT were meant to do this on Friday but nobody showed up! Can you do anything to help? 🙏

  • fewpints Few pints,The Match and Toe Tappers! (@fewpints) reported

    @bt_uk Poor babies… the struggle is real