BT (British Telecom)

BT (British Telecom) Outage Report in Porthcawl, Bridgend county borough, Wales

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Porthcawl, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Porthcawl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Porthcawl, Bridgend county borough, Wales 04/01/2025 14:50

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Porthcawl, Bridgend county borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Swansea, Port Talbot, Maesteg, Neath and Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomSwansea Internet
United KingdomBridgend E-mail
United KingdomSwansea E-mail
United KingdomSwansea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Porthcawl, Wales

Latest outage, problems and issue reports in Porthcawl and nearby locations:

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • agarethgates Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • sharonSSN sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OfficalNT Nik (@OfficalNT) reported

    Spend 40 mins patiently on the phone with @bt_uk trying to fix a broadband problem and then the service agent hangs up and doesn’t call back. It’s not as if they don’t have your phone number...

  • chrismafc1 Chris M (@chrismafc1) reported

    @bt_uk ... to you since Feb about the wifi I still haven't got it sorted (despite any help), so not getting my hopes up that it will get sorted tomorrow!

  • Martin_Ash Martin Ashfield (@Martin_Ash) reported

    @bt_uk most shocking customer service I've ever known. Leaving pensioner with no broadband for months with no action is appalling.

  • OfficalNT Nik (@OfficalNT) reported

    @romysdad @bt_uk I spent an hour with them on Sunday too, they said they couldn’t fix the problem and would send me a new hub. New hub came today and it was an older hub than the one I currently have!

  • Ricki56689015 Ricki (@Ricki56689015) reported

    What happens when you have a ahit manager and **** tactics Should of stated pogba and donny Enough is enough #oleout @ManUtd @btsport

  • united_jack_ United Jack (@united_jack_) reported

    @btsport almost as bad as we are tonight #MUFC

  • cmaca74 Maca (@cmaca74) reported

    @btsport @mrjakehumphrey how pro Utd are this lot No wonder sky get the gucci games Fletch just can't hide his Utd excitement. Utd player kicks the ball away no comment poor biased commentary #poorpersonsaky

  • jnrolaolu F.M.O (@jnrolaolu) reported

    We are out of the Champions league thanks to Ole poor management and tactically inability, at this point am not ok for him being our manager. He’s just so so terrible and makes a lot of mistakes and bad decisions weeks-in, week-out @markgoldbridge @LiamPaulCanning @btsport

  • TheHarryNichols Harry Nichols (@TheHarryNichols) reported

    I've had a lot of ISPs but I've never had one drop as many times as @bt_uk I've never had a day when the internet hasn't gone out multiple times it's absolutely ridiculous.

  • j4ykd Jay (@j4ykd) reported

    @bt_uk Hi Chris, I spoke to Customer Services but still haven’t heard from the Fibre team or have an updated date for the install?