BT (British Telecom)

BT (British Telecom) Outage Report in Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Port Talbot, Wales 01/10/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath, Bridgend, Swansea, Maesteg and Port Talbot.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomSwansea Internet
United KingdomMaesteg Internet
United KingdomSwansea Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • agarethgates Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • sharonSSN sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • colonelmustard Nigel Cheshire (@colonelmustard) reported

    @gellythebelly @bt_uk @ThreeUK Ugh. Worst customer service ever. Good luck!

  • gellythebelly andrew j gelhardt☠☠☠☠ (@gellythebelly) reported

    @colonelmustard @bt_uk @ThreeUK Good luck with that mate ive been waiting on the phone for just under 1 hr ( twice phoned up 17 mins and 36 mins ) poor this from bt

  • Jaynie70 Jayne Moore (@Jaynie70) reported

    @WeAreOpenreach @OpenreachHelp @BTCare twice we have rearranged our working days for Engineer appointments that didn’t show up. Rooms sanitised as per your COVID instructions. Equipment moved access. Absolutely appalling service. No way of contacting OpenReach to check!

  • JuliaLarden Julia Larden (@JuliaLarden) reported

    @bt_uk Thanks Rita. I have now managed to speak to someone at BT who has identified an outside fault. The problem is though that I CANNOT text my landline number - issues with the way my very basic mobile works.

  • Kevinthecoach Kevin Chamberlain (@Kevinthecoach) reported

    @bt_uk various spurious landline calls today claiming to be from @AmazonUK claiming there is a problem with my IPad order. I haven’t ordered one. Call blocker is not working.

  • Marge2612 Margaret Wyett (@Marge2612) reported

    @bt_uk thanks BT. I email to cancel my mother's account who passed away and now you've cancelled mine and no idea when it will be back

  • AshleighColman Ash (@AshleighColman) reported

    @bt_uk since my router arrived its had a faulty wireless network and no matter what I do the password always shows as incorrect eventually it's never been changed. #bthomehub #btbroadband #bt

  • Nadsoulz Nadego (@Nadsoulz) reported

    @bt_uk I need this issue to be sorted out ASAP my children have studying commitments... this is not acceptable fix my problem!!

  • TheGablesDuddo The Gables Berwick Luxury B+B (@TheGablesDuddo) reported

    @bt_uk hey BT my internet and landline have been down for couple od days. Have Dmd twice today but no reply can you help ASAP please

  • iEdzz_ 🅹🅹 (@iEdzz_) reported

    For anyone looking to get internet, stay ******** away from @bt_uk Everything they advertise is a lie and their customer service is ******* abysmal.