BT (British Telecom) Outage Report in Swansea, Wales
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The latest reports from users having issues in Swansea come from postal codes SA1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Swansea, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Ammanford, Neath, Swansea and Port Talbot.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Ammanford |
Wi-fi | |
| Neath |
Internet | |
| Llanelli |
Phone | |
| Swansea |
Internet | |
| Swansea |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Leanne Richards
(@leannemrichards) reported
from
Bishopston, Wales
@bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?
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mike noonan
(@noonanwales) reported
from
Port Talbot, Wales
@btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shadow Gabriel
(@ShadowGabriel) reported
Hey @bt_uk can someone take a look at a fault I've raised as my internet is completley down but the fault is logged as "slow internet" not "not working at all" also I think three days for this to be repaired is pathetic.
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Andrew Shaw
(@AndrewS32704070) reported
@bt_uk What no will answer fault for to report my 86 year old Mum's landline not working? My Dad is very ill in hospital and my Mum has advanced cancer. Please revert.
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AllZeeZ
(@AllZeeZ) reported
@bt_uk Once again a massive thank you to #LukeinLincoln. When everyone else was refusing to help me, he turned things around. What did he do? He provided me great customer service, he provided me a solution that ensured I had a running wifi, he made sure to stay in contact.
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John C Crissey III
(@JC_Crissey) reported
@bt_uk Told by online team to call your connections team since they cannot help. Called, waited 30 mins to get a person, when I did they said they had to transfer me to another department. Now waiting 22 mins for another person. All 4 a Smart Hub 2 I was to get months ago. Terrible svc
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Douglas
(@EddieRO24683415) reported
@bt_uk Tried to get help for a very elderly lady who's line is down and does not have a mobile or any family, was told unless I had permission to put my name on the account nothing could be done this is someone I do not even know transcript of conversation available
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Simon Briggs FRAS
(@darkmatter111) reported
I'm with BT and mine has been put back yet again, was due today no updates at all from @bt_uk nor @OpenreachHelp an absolute joke and poor discourteous service, very unhappy with them and will never recommend BT & BT Openreach to anyone. #poorservice #terrible
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Brian Roos
(@brian_roos) reported
@FromLe2 Oopsie, bit of pressure there on @btsport all of a sudden. Poor taste on this segment
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ThePositivitree
(@TPositivitree) reported
Hello @BTBusiness @BTCare we’ve been waiting for our phone and broadband to be installed since 3rd September. Having no joy with your agents online, by phone or email. We would like to escalate this as a complaint as it’s now impacting our beneficiaries.
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Ben Beckford
(@bbeckford) reported
@bt_uk Ok and does BT mobile have any plans to support eSIM?
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Simon Briggs FRAS
(@darkmatter111) reported
What's the point of your complaint's system BT you close a case on the same day, 27/09/22 without any answers just in the hope it goes away. Utter joke, and to add insult to injury my engineer visit due today has been put back yet another month @bt_uk @OpenreachHelp are #Rubbish