Is BT (British Telecom) having an outage in Swansea, Wales?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Swansea, Wales problems in the last 24 hours

BT (British Telecom) Outage Chart in Swansea, Wales

November 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (54.44%)
  • Phone (20.32%)
  • E-mail (9.47%)
  • Wi-fi (8.09%)
  • Total Blackout (4.54%)
  • TV (3.16%)

BT (British Telecom) Outage Map Near Swansea, Wales

The most recent outage reports and issues originated from Llanelli, Swansea, Port Talbot, Skewen and Neath.

BT (British Telecom) in Swansea, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea, Wales and nearby locations:
  • andyj7
    Andy Jones (@andyj7) reported from Skewen, Wales

    Watching @btsport online is terrible. Constantly freezing and crashing.

  • StazieMai
    Stacie-Mai (@StazieMai) reported from Swansea, Wales

    @BTCare My Internet has been cut off at 3AM!! When There is ongoing problems with my bills still, as a new customer I am not happy with this and the 24/7 support says you are closed and I have to ring tomorrow, Thanks a lot #angry #upset #customer #complaint

  • GavinBinding
    Gavin Binding (@GavinBinding) reported from Swansea, Wales

    @BTCare Yep. Down again. Have tried resetting router. Problems persist.

  • GavinBinding
    Gavin Binding (@GavinBinding) reported from Swansea, Wales

    @BTCare No issues listed... 4 times now. Sometimes it’s down for 10mins. Other times 2/3 mins

  • GavinBinding
    Gavin Binding (@GavinBinding) reported from Swansea, Wales

    @BTCare SA1 7FS broadband down for 3rd time today

  • olrodlegacy
    Oliver Roderick (@olrodlegacy) reported from Llanelli, Wales

    @BTCare Light is on blue now, but it’s still painfully slow. No reason to be, when it’s been fast in the past.

  • olrodlegacy
    Oliver Roderick (@olrodlegacy) reported from Llanelli, Wales

    @BTCare Broadband has been terrible last few days. Only using one device, and horrendous lag in gaming. This a month after my bill goes from 25pm to 43. Why would I commit to an 18 month contract for this?

  • scrumpymoet
    Andrew ?? (@scrumpymoet) reported from Pyle, Wales

    @BTCare I'm awaiting a call back from a supervisor later so it's being handled but I was promised "1000%" yesterday that the phone would be here today it's not even despatched. It's laughable. I'll wait for the supervisor to call me back but thanks for the offer of help. Much appreciated

  • Stmorgan27
    Steven M (@Stmorgan27) reported from Morriston, Wales

    Can’t wait to cancel my @SkySports and sign up to @btsport Far better pundits on there, I can’t listen to these clowns anymore. If I was you @GNev2 get in with BT mate

  • Christian2178
    Christian Patterson (@Christian2178) reported from Pontardawe, Wales

    @BTCare That has been fixed! What I’m saying is that since it has been fixed we are having trouble with buffering and signal strength

  • Christian2178
    Christian Patterson (@Christian2178) reported from Pontardawe, Wales

    @BTCare Look...basically we lost phone reception after engineers work on the local junction box...a man came out and fixed it but since fixing that problem we are now experiencing buffering which has never happened before and the signal strength has dropped considerably...that is what I

  • tammytastic69
    The Timelush (@tammytastic69) reported from Trostre, Wales

    @btsport can’t believe how poor your web player is today

  • LiahEvanss
    Liah (@LiahEvanss) reported from Trostre, Wales

    @BTCare And when my services have been down for five days. It is the exchange where the problem is at. It’s not hard to send someone out to have a quick look at it like they were supposed to yesterday by 6pm which was another lie spouted

  • LiahEvanss
    Liah (@LiahEvanss) reported from Trostre, Wales

    @BTCare I got told yesterday that it would be free of charge. REGARDLESS you’ve made a false promise and haven’t stuck by your word. Please don’t expect me to pay a final bill when you can’t be bothered to send someone out free of charge to resolve a loyal customers problem

  • LiahEvanss
    Liah (@LiahEvanss) reported from Llanelli, Wales

    @BTCare Regardless no one seems to want to sort the problem out without trying to charge me £130 for an engineer to come out when it’s been working fine up until I cancelled. And you took my £60 out fine on Friday and when I alerted you to my cancellation, the problems started.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • robcc03
    Rob Coops (@robcc03) reported

    @BTCare everyone just seems to focus purely on the speed issue, IT DROPS OUT LOADS TOO, but no one seems bothered about that... The speed, you lot say, is Just above MGALS now, but it wasnt until i complained

  • ZiaChoudhary
    zia (@ZiaChoudhary) reported

    @BTCare Last Friday @BTCare told me wait 5 working days issue will be resolved.

  • ZiaChoudhary
    zia (@ZiaChoudhary) reported

    @BTCare I have made 23 calls till now and average call duration was 25 minutes . Why Bt just say that they can’t fix that issue instead of making fake promises

  • ZiaChoudhary
    zia (@ZiaChoudhary) reported

    @BTCare Hi there. Today is fifth day and I haven’t heard anything about my complaint and 21 days without

  • jim_m7
    Jimmers (@jim_m7) reported

    @BTCare Hi, i’ve just had a generic e-mail saying my complaint has been dealt with and closed,NO-ONE has spoken to me and given me a explanation. This is absolutely shocking customer service. I’m going to the ombudsman.

  • robcc03
    Rob Coops (@robcc03) reported

    @BTCare No BOTH wired and wireless issues.. 20-25Mbps

  • stuartgdavis32
    stuart davis (@stuartgdavis32) reported

    @AndBall79 @BTCare @OpenreachHelp I will stick with Sky if they are this bad

  • robcc03
    Rob Coops (@robcc03) reported

    @BTCare no one has been out, i haven't been asked to do much at really, been sent a WiFi location info sheet (but that isn't the problem really!), and im getting called back next Tuesday (could be Saturday, but i said in the week is easier, (Next time lady is working again). #NotFair

  • ZiaChoudhary
    zia (@ZiaChoudhary) reported

    @BTCare Hi there . Today is fifth working day still no response from Bt about my complaint or any thing

  • KAnn173
    Ann Thomas (@KAnn173) reported

    @BTCare Well the 14th has come and gone and still no broadband. @BTCare @SkyUK @OpenreachHelp you’re all as bad as each other. It’s just a shame @virginmedia can’t install until 29th. @itvMLshow my suggestion would be don’t move at all!😡