Is BT (British Telecom) having an outage in Swansea, Wales?

@BTCare My Internet has been cut off at 3AM!! When There is ongoing problems with my bills still, as a new customer I am not happy with this and the 24/7 support says you are closed and I have to ring tomorrow, Thanks a lot #angry #upset #customer #complaint

@BTCare Yep. Down again. Have tried resetting router. Problems persist.

@BTCare No issues listed... 4 times now. Sometimes it’s down for 10mins. Other times 2/3 mins

@BTCare SA1 7FS broadband down for 3rd time today

@BTCare Light is on blue now, but it’s still painfully slow. No reason to be, when it’s been fast in the past.

@BTCare Broadband has been terrible last few days. Only using one device, and horrendous lag in gaming. This a month after my bill goes from 25pm to 43. Why would I commit to an 18 month contract for this?

@BTCare I'm awaiting a call back from a supervisor later so it's being handled but I was promised "1000%" yesterday that the phone would be here today it's not even despatched. It's laughable. I'll wait for the supervisor to call me back but thanks for the offer of help. Much appreciated

Can’t wait to cancel my @SkySports and sign up to @btsport Far better pundits on there, I can’t listen to these clowns anymore. If I was you @GNev2 get in with BT mate

@BTCare That has been fixed! What I’m saying is that since it has been fixed we are having trouble with buffering and signal strength

@BTCare Look...basically we lost phone reception after engineers work on the local junction box...a man came out and fixed it but since fixing that problem we are now experiencing buffering which has never happened before and the signal strength has dropped considerably...that is what I

@btsport can’t believe how poor your web player is today

@BTCare And when my services have been down for five days. It is the exchange where the problem is at. It’s not hard to send someone out to have a quick look at it like they were supposed to yesterday by 6pm which was another lie spouted

@BTCare I got told yesterday that it would be free of charge. REGARDLESS you’ve made a false promise and haven’t stuck by your word. Please don’t expect me to pay a final bill when you can’t be bothered to send someone out free of charge to resolve a loyal customers problem

@BTCare Regardless no one seems to want to sort the problem out without trying to charge me £130 for an engineer to come out when it’s been working fine up until I cancelled. And you took my £60 out fine on Friday and when I alerted you to my cancellation, the problems started.

Great work by @BTCare - first told there was a fault in my area, then called up to see if it was fixed only to be told there was no such fault and no notes were made on my call. Then called today after more issues - it works then doesn’t, so it’s not my end... (1/2)

You’re actually shit. Imagine not having any games on the red button. **** off @btsport

@BTCare Even if you know the line never existed!!!

@btsport Oh Jesus Christ!!! Robbie f-ing Savage has buggered my night up already! Can’t stand the idiot!! #ARSVOR @Arsenal

@BTCare It's a follow up regarding the poor performance of my broadband which is still poor

@BTCare @jotootsie Please can you say how you are accessing your emails, what fault is hapenning etc. Also are you a BTBroadband or BT Premium Mail customer?

@BTCare @hawkins_carole What outage? What email clients? Either way, the online chat people are simply not telling the truth. There seems to be an authentication problem for some people with the SAML system.

@BTCare Hi, we've had repeated issues with broadband speed and phoneline with fttp, 2 engineers have been out and say we need a new white openreach box. Can you help?

@btsportfootball @btsport @EuropaLeague @ChelseaFC @RangersFC @chris_sutton73 @mrjakehumphrey @GlennHoddle 0-1 to Chelsea against a poor Greek team? Very good? not that great. And Glenn Hoddle going on about Barkley like he played amazing. He was ok. He should be playing better against a poor team. #CFC @ChelseaFC

@BTCare This is what we’ve been told the past 3 times when we’ve enquired and we’re still waiting, along with being offered to have the cable installation fee waived and a reduce in price as ‘good faith’ when we were offered that exact deal before the problems even started.

@BTCare Just been told by your on line chat people that there is an outage for all BT email clients, can you confirm?