BT (British Telecom) Outage Report in Swansea, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Swansea come from postal codes SA1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (58%)
-
E-mail (14%)
-
Wi-fi (14%)
-
Phone (7%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Swansea, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Ammanford, Port Talbot, Llanelli and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
||
| Ammanford |
Internet | |
| Swansea |
Internet | |
| Port Talbot |
Total Blackout | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
-
les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
-
James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
-
Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
-
jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
-
sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
-
𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
-
Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
-
Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
-
Laurence Carpanini
(@lcarpanini) reported
from
Reynoldston, Wales
@bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub
-
Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
-
Sarah Bell
(@danygraig70) reported
from
Porthcawl, Wales
@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
-
Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
-
catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
-
Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
-
Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
-
Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
-
David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
-
Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
-
Leanne Richards
(@leannemrichards) reported
from
Bishopston, Wales
@bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?
-
PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
PsyQo Gibzy
(@qtgibzy) reported
Anyone else on @bt_uk and it’s been down all day?
-
suman kandola
(@Kandolaks) reported
@bt_uk hi my broadband and digital switchover was today but my current Panasonic handsets are not working so I currently have no landline why is this? I have plugged my telephone into the back of the smart hub
-
joshya
(@joshya94648208) reported
@bt_uk Hi BT. I’ve got an issue.
-
Dorito Bandito
(@KnugenMooMoo) reported
@bt_uk If you look on my records David should of wrote it down what he was doing
-
Rach
(@Cookie26Rach) reported
@bt_uk my BT disc has a solid purple light and won’t reset - can you please help? I’ve had nothing but issues since upgrading to this! Thank you
-
Dorito Bandito
(@KnugenMooMoo) reported
Been with @bt_uk for under a week and not a happy customer someone said they ring me 11am yesterday to sort a problem out so i moved a meeting for the call after 12 I had to cancel all my meetings for that day , no call Utter Joke BT
-
Mandy Collins
(@spiderlegs1982) reported
@bt_uk A bit more interested in the sizeable amount my package costs each month and the fact it's going up with renewal, the fact I've been a customer since 2015 and new customers get their package at a fraction of what I pay. I'm going to start shopping around for a new provider.
-
Patrick Koppenburg 🤗🇺🇦
(@PKoppenburg) reported
@WingateMatthewB @bt_uk I think the main issue is that RT is getting increasingly involved in the French elections.
-
Nick Walsh 🚀
(@WalshyNick) reported
@bt_uk My parents phone/wifi has been down for 11 days and now you’ve delayed the repair for a further 10 days. They are both vulnerable with no way to contact anyone. Please can you look into this ASAP?
-
QuincyStarFox (Foxy)
(@QuincyStarFox) reported
@bt_uk Hi sorry was at work when this popped up I'm going to sit down with her tomorrow and see if we can figure it out through the link if we can't I'll let you know