BT (British Telecom) Outage in Swansea, Wales

@bt_uk guess what it's not working again !!!!!!!!!!!

@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

@MikeBubbins @btsport Ah right. Never had a BT box.

@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

@btsportrugby ur commentary is shockingly bad. @btsport @scarlets_rugby

@btsport Can you refund me, 45mins on the phone to your ‘customer services’ and the £19.95 I’ve been charged for the boxing I can’t watch 👍 Niceone

Watching @btsport online is terrible. Constantly freezing and crashing.

@BTCare My Internet has been cut off at 3AM!! When There is ongoing problems with my bills still, as a new customer I am not happy with this and the 24/7 support says you are closed and I have to ring tomorrow, Thanks a lot #angry #upset #customer #complaint

@BTCare Yep. Down again. Have tried resetting router. Problems persist.

@BTCare No issues listed... 4 times now. Sometimes it’s down for 10mins. Other times 2/3 mins

@BTCare SA1 7FS broadband down for 3rd time today

@BTCare Light is on blue now, but it’s still painfully slow. No reason to be, when it’s been fast in the past.

@BTCare Broadband has been terrible last few days. Only using one device, and horrendous lag in gaming. This a month after my bill goes from 25pm to 43. Why would I commit to an 18 month contract for this?

@BTCare I'm awaiting a call back from a supervisor later so it's being handled but I was promised "1000%" yesterday that the phone would be here today it's not even despatched. It's laughable. I'll wait for the supervisor to call me back but thanks for the offer of help. Much appreciated

Can’t wait to cancel my @SkySports and sign up to @btsport Far better pundits on there, I can’t listen to these clowns anymore. If I was you @GNev2 get in with BT mate

@BTCare That has been fixed! What I’m saying is that since it has been fixed we are having trouble with buffering and signal strength

@BTCare Look...basically we lost phone reception after engineers work on the local junction box...a man came out and fixed it but since fixing that problem we are now experiencing buffering which has never happened before and the signal strength has dropped considerably...that is what I

@btsport can’t believe how poor your web player is today

@BTCare And when my services have been down for five days. It is the exchange where the problem is at. It’s not hard to send someone out to have a quick look at it like they were supposed to yesterday by 6pm which was another lie spouted

@BTCare I got told yesterday that it would be free of charge. REGARDLESS you’ve made a false promise and haven’t stuck by your word. Please don’t expect me to pay a final bill when you can’t be bothered to send someone out free of charge to resolve a loyal customers problem

@BTCare Regardless no one seems to want to sort the problem out without trying to charge me £130 for an engineer to come out when it’s been working fine up until I cancelled. And you took my £60 out fine on Friday and when I alerted you to my cancellation, the problems started.

@bt_uk Omg I'm so sorry. I've (ironically) just seen this. Turned out there was a problem in the area but a guys just been around who has sorted it. Cheers!

Hi @bt_uk, I'm a @ThreeUK customer. Let's talk about BT Mobile, I think it's time I came back.

@iD_Mobile_UK @FrancineStarkey @bt_uk No service at all.Having to use spot free wi fi. Rubbish.

@KristjanByfield @bt_uk Word of advice, never mention them (bravo tango) on social media in a negative way. Don't ask why just don't

@FrancineStarkey @bt_uk We're working on it, Francine! Many of our customers are now reporting that their service is returning, so hopefully it's not too long before yours does, too. - Rory

@bt_uk Line down, AGAIN.

@bt_uk just confirm the outage in Crawley, please. We all know it, but if you could get on to fixing it, well that would be swell. Cheers.

@iD_Mobile_UK Here’s me thinking it was something to do with my iPhone. Please fix ASAP. I’m not at home so no Wifi. Thank god im a @bt_uk customer and can use BT-FON in the mean time.

Thank god im a @bt_uk costumer, this @ThreeUKSupport outage is a pain in my job, good job I’ve got bt fon to log into 😃

Can @bt_uk kindly stop ringing us we dont owe you any money we have rectified it and have made a complaint. It was an old account from an ex manager that left in 2013. It would’ve thought this would’ve been rectified then. We are now with @VodafoneUK who provide a better service