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BT (British Telecom)

BT (British Telecom) Outage Report in Swansea, Wales

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Swansea come from postal codes SA6 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Swansea, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, and Swansea.

CityProblem TypeReport Time
Llanelli Internet 2 days ago
Swansea Phone 22 days ago
Swansea Internet 3 months ago
Neath Internet 4 months ago
Llanelli Internet 4 months ago
Swansea Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • llangyjack
    jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • PAULREES10
    PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player πŸ‘πŸ‘

  • Racingdanny8
    Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😑 @bt_uk @BT

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • andyj7
    Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • danygraig70
    Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • Marct009
    Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off πŸ€” #cancelling

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • CathLew13
    catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!πŸ˜‚

  • rapcolumbo
    les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • rachrob1987
    Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🀬

  • llangyjack
    jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • WillJones15
    Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • kiebenson
    Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • rachrob1987
    Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🀬🀬

  • Davetails
    David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • mrjpbutler
    James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • jessicaharries
    π™ΉπšŽπšœπšœπš’πšŒπšŠ π™·πšŠπš›πš›πš’πšŽπšœ (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • lcarpanini
    Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Woonies13
    Claire Woon (@Woonies13) reported

    @ann_brown2828 @bt_uk Our whole estate is down

  • Conroy1507
    Conroy (@Conroy1507) reported

    @bt_uk hi can you please help my Internet speed is absolutely abysmal so bad I can’t even watch a YouTube video?

  • ann_brown2828
    Imarketyourbusiness (@ann_brown2828) reported

    @bt_uk Our neighbour has been in touch with BT this morning and they say there is a problem but it would be fixed by 2pm! Its 8.40pm and still no broadband in the village just not us!!!!! #broadband #BT

  • supreme_olaf
    SupremeLord Olafssen (@supreme_olaf) reported

    @AbbieViolet69 @bt_uk You did not answer my question. Why do you not support the continued existence of your own people? Who has brainwashed you so much that the future survival of the people who made you exist does not matter?

  • Woonies13
    Claire Woon (@Woonies13) reported

    @bt_uk sort the internet issues. I reported being down today they said no issues in area. There is loads on our estate all down and all have engineers booked for next week. Cv22 area! It’s not isolated like you said!

  • charisma1330
    Nadezhda (@charisma1330) reported

    @ann_brown2828 @bt_uk Sorry to jump on this but it appears to be a wide issue BT broadband says everything is OK and yet for 3 days in Birmingnam I've had absolutely zero service with a promise of an engineer of each of the days and it's a no show. A huge company fail Annoying #BTBroadbandDown #WFH

  • DKC1111
    DC. (@DKC1111) reported

    How ******** can anyone take @stephencraigan seriously regarding European football when he has done **** all in Europe? Get a grip @btsport surely you can afford people who have played at a decent level to do co-commentary ??? Embarrassing.

  • pkelly67
    pat (@pkelly67) reported

    When is @btsport @btsportfootball going to sack that thick as **** dipstick @stephencraigan ???

  • NLStenton
    Natasha S-R (@NLStenton) reported

    @btsport camera quality is poor #enoughsaid

  • nearlytopical
    Nearly Topical (@nearlytopical) reported

    Got to say Stephen Craigan is one spiteful ****. @btsport ask him what his problem is.