BT (British Telecom) Outage in Swansea, Wales

Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

@bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

@bt_uk guess what it's not working again !!!!!!!!!!!

@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

@MikeBubbins @btsport Ah right. Never had a BT box.

@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

@btsportrugby ur commentary is shockingly bad. @btsport @scarlets_rugby

@btsport Can you refund me, 45mins on the phone to your ‘customer services’ and the £19.95 I’ve been charged for the boxing I can’t watch 👍 Niceone

Watching @btsport online is terrible. Constantly freezing and crashing.

@BTCare My Internet has been cut off at 3AM!! When There is ongoing problems with my bills still, as a new customer I am not happy with this and the 24/7 support says you are closed and I have to ring tomorrow, Thanks a lot #angry #upset #customer #complaint

@BTCare Yep. Down again. Have tried resetting router. Problems persist.

@BTCare No issues listed... 4 times now. Sometimes it’s down for 10mins. Other times 2/3 mins

@BTCare SA1 7FS broadband down for 3rd time today

@BTCare Light is on blue now, but it’s still painfully slow. No reason to be, when it’s been fast in the past.

@BTCare Broadband has been terrible last few days. Only using one device, and horrendous lag in gaming. This a month after my bill goes from 25pm to 43. Why would I commit to an 18 month contract for this?

@BTCare I'm awaiting a call back from a supervisor later so it's being handled but I was promised "1000%" yesterday that the phone would be here today it's not even despatched. It's laughable. I'll wait for the supervisor to call me back but thanks for the offer of help. Much appreciated

Can’t wait to cancel my @SkySports and sign up to @btsport Far better pundits on there, I can’t listen to these clowns anymore. If I was you @GNev2 get in with BT mate

@BTCare That has been fixed! What I’m saying is that since it has been fixed we are having trouble with buffering and signal strength

@BTCare Look...basically we lost phone reception after engineers work on the local junction box...a man came out and fixed it but since fixing that problem we are now experiencing buffering which has never happened before and the signal strength has dropped considerably...that is what I

@btsport can’t believe how poor your web player is today

@BTCare And when my services have been down for five days. It is the exchange where the problem is at. It’s not hard to send someone out to have a quick look at it like they were supposed to yesterday by 6pm which was another lie spouted

@BTCare I got told yesterday that it would be free of charge. REGARDLESS you’ve made a false promise and haven’t stuck by your word. Please don’t expect me to pay a final bill when you can’t be bothered to send someone out free of charge to resolve a loyal customers problem

@BTCare Regardless no one seems to want to sort the problem out without trying to charge me £130 for an engineer to come out when it’s been working fine up until I cancelled. And you took my £60 out fine on Friday and when I alerted you to my cancellation, the problems started.

@bt_uk @LadyDukan perhaps someone can offer me 'fantastic customer service' by kindly notifying me of the CPI impact on my services before you actually TAKE the increase....

Ayyy rude boys reply yeah @btsport

@btsport need help pleaseeeeee

@bt_uk you need U.K. staff working 24/7 because the network doesn’t stop after 9PM. Useless when there is a problem at 1AM

@officiallywobs @btsport Having exact same. Issuez watching campions league tonight. Constantly sound cutting out. Juat get told to check signal issues in my area. What bullshit i pay so much money for this and cant even get thru a match

@Christo07004224 @virginmedia @btsport @BTSportBoxing @btsport when are you going to take responsibility for your sound issues. You always tell us to check our signal issues etc Its not the provider virginmedia or anyone esle but the lame sound on your channel alone. Watching champions league tonight was a struggle to get thru!!!!

Lampard got away with it tonight rubbish tactics and very naive not one pundit mentions this 😂😂 it’s help having 2 ex team mates a former England team mate and Lineker who used to work with him! Tell us how it is @btsport poor! #CHEBAY

Ferdinand saying these Chelsea players will learn now they have faced top level players tonight like the Premier doesn't have any ..........idiot #CHEBAY #btsport

@btsportfootball does noone at BTSport watch the btsport channel because you are ruining coverage of the champions league and the premiership because any live football u broadcast seems to hav a problem with intermittent sound. Users across virgin, bt, sky platforms hav same prob

@btsportfootball bad sound coverage on btsport watching thw champions league... As per usual. So frustrating