BT (British Telecom) outages and service status in Pontyberem, Wales
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontyberem, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pontyberem, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontyberem, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontyberem, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 25 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontyberem, Wales
Latest outage, problems and issue reports in Pontyberem and nearby locations:
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Claire ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@smithymanderz) reported from Pontyberem, Wales@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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Rachel Roberts (@rachrob1987) reported from Swansea, Wales@btsport sort the sound out on bt box office. Didnโt have this issue when it was on by sport ๐คฌ
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Sonny Jim (@johneds53) reported from Carmarthenshire, Wales@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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stuart davies (@stuartd32) reported from Pen-y-groes, Wales@bt_uk can you please tell me why Iโm paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Sian โขโข [Superman] โขโข โค๏ธ[Batman] โขโข๐ค๐ป (@SianRhian) reported from Swansea, Wales@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I donโt think he did tbh. I just want to know if he has.
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๐ฆข๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟDan๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ฆข (@Dbendle1988) reported from Swansea, Wales@bt_uk... I find it funny that I can't get internet out my back garden.. But a house few doors down can pick it up in their house? Of course I don't let them use it... Just find it funny..
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Helen Roberts ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TVโs app list, thank you.
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James Butler (@mrjpbutler) reported from Dunvant, Waleshave watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Canโt even open app. But I still guess you say all ok
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk funny how when I run MY BT app it never says the speed is too low and Iโm always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Rachel Roberts (@rachrob1987) reported from Swansea, Wales@btsport Iโll be expecting a refund for BT box office the sound is shit!! ๐คฌ๐คฌ
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FreshBites Ammanford (@Freshbites_) reported from Ammanford, WalesAnyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Tony Sharpe ๐บ๐ค๐ฆข๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ค๐ป (@CelticWarrior_3) reported from Swansea, Wales@iwanwroberts Yeah ๐ฏ very poor from @btsportfootball @btsport
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catherine lewis (@CathLew13) reported from Llanelli, Wales@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!๐
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PAUL REES (@PAULREES10) reported from Pontarddulais, Wales@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player ๐๐
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Marc Teesdale (@Marct009) reported from Swansea, Wales@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off ๐ค #cancelling
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๐น๐๐๐๐๐๐ ๐ท๐๐๐๐๐๐ (@jessicaharries) reported from Llanelli, Wales@bt_uk Hi ๐ we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand youโre very busy as
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Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed ยฃ600. Mum pays monthly by direct debit, never more than ยฃ23!
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gaz downey ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@downeyg12) reported from Swansea, Wales@LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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J (@Daylightfire) reportedoutstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low
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Sebastian Colt (@Red_Rescue) reported@bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)
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Lee Williams (@LeeWilliams154) reported@bt_uk I cannot find the option for online chat, I am disabled and need a reliable land land service, I use Starlink as my Internet provider.
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Tru Benjamin (@TruTruThinks) reported@WeAreOpenreach @btbusinesscare @BTBusiness appalling breach of service. 4 dates have now passed where we were told broadband would be fixed. BT seem to think this is acceptable as 'it's subject to change' How are we supposed to run a business with no comms!! 4 weeks & counting
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TSLG13007 (@TSLG13007) reportedThe usual appalling service from @bt_uk
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Dave Tyrrell (@Dajamaky) reported@bt_uk are absolute *****. After 10 yrs of patchy WiFi weโve made the move to another provider. 1 week before switch off they have turned off our WiFi . Thanks for nothing, mediocre pricks. I wonโt hold my breath for a refund as I have long experience of your โcustomer serviceโ
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keely (@keely490544) reported@bt_uk disabled discrimination. made complaint. respond to complaint by CALL BACK ONLY what about millions who can't use phone, deaf, stroke, speak issues etc etc etc. disgusting
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Brian McBride (@brian_mcbride1) reported@bt_uk @simboman The BT Guides are telling me that this problem, logging into account, is a known issue and @BT_UK are working to resolve it. I note Allison Kirkby is going to retrieve the battered BT brand. Good luck Allison.
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AFCdonnilad (@afcdonnilad) reportedPT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices โ for nearly a MONTH.
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Steph Murray (@DerekDonkey1977) reported@bt_uk Referring someone to Ofcom when you wonโt fix your own issues is not a solution