BT (British Telecom) Outage Report in Pontyberem, Carmarthenshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontyberem, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontyberem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Pontyberem, Carmarthenshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Ammanford, Carmarthen and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Ammanford |
Wi-fi | |
| Carmarthen |
Phone | |
| Carmarthen |
Phone | |
| Llanelli |
Phone | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pontyberem, Wales
Latest outage, problems and issue reports in Pontyberem and nearby locations:
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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💧🐨🌳 💛 💙 😷 💛 💙
(@brazilianboy3) reported
@bt_uk BT is the worse possible internet provider in the UK, stay away from this company. They will let you hang in the end. If you don’t want to have a heart attack stay away from this company! I think not having internet will save your life, instead of going through hell with BT!
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💧🐨🌳 💛 💙 😷 💛 💙
(@brazilianboy3) reported
@Baconsarni1 @bt_uk Wow, I thought I was the only one having problems with BT. I regret signed up for BT, they disconnected my service without warning and promised to switch me to fiber, customer service is hopeless, I’ve been on the phone for days hours nothing changes, no one knows anything! 👎🏽👎🏽
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💜Me💜
(@GemzA87) reported
@bt_uk My service provider is useless and has had me on hold for hours today to tell me it could be my modem which it clearly isn’t if Bt open reach are getting reports of problems in the area can you confirm is BT having issues in Wirral
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Darren Evans 🏴🇮🇪
(@dazz20) reported
Footballers and pundits crying over cresswell getting sent off @btsportfootball @btsport #WHULYO #WHUOL in today’s football that’s always gonna happen he puts his hand on him and he goes down ,EVERY player does it ,doubt they say the same if it was the other way
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Heather Tweed
(@heathertweed) reported
@bt_uk We note @guardian consumer has a case over many months where customer was only listened to once Guardian had intervened. …
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Heather Tweed
(@heathertweed) reported
@bt_uk Thanks Theresa we’ve been through this process so many times DM’s & phone calls for hours on hold. ‘ your appointment is 100% booked’ in writing.. constant reassurances & BT priding itself in customer service… we just want a phone line attached & broadband now @KevFComicArtist
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💜Me💜
(@GemzA87) reported
@bt_uk Ok is the down detector map not correct then? As this shows lots of internet problems also others nearby have confirmed theirs is out my internet service provider is not open so as BT provide the wifi lines I’d assume yourselves would be able to elaborate on these issues
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Maitland '****' Kelly
(@kelly_maitland) reported
I appreciate the cost of living is going up, but it doesn't help when my broadband and landline bill @bt_uk goes up by £5.12 a month. It may not seem a lot, but as other things rise it starts to impact on the monthly finances. Time to change my package.
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E4 Hammer
(@rk2708) reported
Poor interview by #btsport with #DavidMoyes. Yes as a West Ham fan would be disappointed with the decisions by the ref but take a lesson from sky sports and get to the point and get the answers we want to here for the boss
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roco
(@roco595) reported
@Arayner9 @WestHam @btsport worst most biased coverage I’ve seen this season