BT (British Telecom)

BT (British Telecom) Outage Report in Pontyberem, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontyberem, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontyberem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pontyberem, Carmarthenshire, Wales 04/03/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontyberem, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Carmarthen, Ammanford and Llanelli.

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City Problem Type Report Time
United KingdomSwansea Internet
United KingdomCarmarthen Total Blackout
United KingdomSwansea Internet
United KingdomCarmarthen E-mail
United KingdomCarmarthen Internet
United KingdomSwansea E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Pontyberem, Wales

Latest outage, problems and issue reports in Pontyberem and nearby locations:

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • downeyg12 gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • waynecater1 Wayne Cater (@waynecater1) reported from Ammanford, Wales

    @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Birchy1788 Rich (@Birchy1788) reported

    @Dan6787 @btsportfootball @btsport Better still, just **** him off

  • neil_devey Neil Devey (@neil_devey) reported

    @pinpointzero @DegsyMount @btsport We get Beglin regularly in Oz. Ready to run a book on what minute he’ll refer to the Pickford/van Dijk incident.

  • ChrisCallanan06 chris callanan (@ChrisCallanan06) reported

    @mrjakehumphrey @btsport Mendy and James both not booked but richarlison is! Refs get away with poor officiating far to often

  • sophieesoco24 Sophie Cohen (@sophieesoco24) reported

    @GolfAnalyst82 @btsportfootball @btsport They need to stop splurting complete nonsense and stupid views and just speak to say someone has the ball. 😠

  • roonymartin84 Roony Martin (@roonymartin84) reported

    Trying to watch the game on @btsport on my @virginmedia box and the picture keeps getting those ******* pixels every 30 seconds. Only doing it on the sports channels. **** sake!!!

  • GolfAnalyst82 🤡 (@GolfAnalyst82) reported

    @sophieesoco24 @btsportfootball @btsport Been poor lately. They have an agenda before kick off it seems then try to get those points across through the game even when not relevant to the action. Today seems to be ‘Pickford is treated unfairly’, over egg anything he does positively etc 🙄 Just call the game as seen! 😑

  • KennethHarte1 Kenneth Harte (@KennethHarte1) reported

    @btsport can you ask Steve Mcmanaman to stop sniffing during the Everton v Chelsea game he is completely spoiling the match and such bad manners!

  • jonnymagabush jonnymagabush (@jonnymagabush) reported

    Our problem is roy keane @btsport, so negative and bias. was he expecting punches after match #MUNMCI @goal

  • mrdavidsykes 🔴⚪️🔴⚪️🔴 (@mrdavidsykes) reported

    @bt_uk No still down. Now approaching 48 hours.

  • AK4INSURANCE Andrew Kirby ✈️✈️✈️ (@AK4INSURANCE) reported

    Richy brought down Everton given a free kick @btsport “expert” Richalison on the floor again. Ask him to@change his tune. Every time. Every game. Is that the extent of his commentary. Never makes those comments about Salah or Mane.