BT (British Telecom) outages and service status in Pontyberem, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontyberem, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pontyberem, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontyberem, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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BT (British Telecom) Issues Reports Near Pontyberem, Wales
Latest outage, problems and issue reports in Pontyberem and nearby locations:
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Sonny Jim (@johneds53) reported from Carmarthenshire, Wales@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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stuart davies (@stuartd32) reported from Pen-y-groes, Wales@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.
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Kieran (@kiebenson) reported from Swansea, Wales@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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🦢🏴Dan🏴🦢 (@Dbendle1988) reported from Swansea, Wales@bt_uk... I find it funny that I can't get internet out my back garden.. But a house few doors down can pick it up in their house? Of course I don't let them use it... Just find it funny..
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, WalesWell done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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James Butler (@mrjpbutler) reported from Dunvant, Waleshave watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Claire 💙🏴 (@smithymanderz) reported from Pontyberem, Wales@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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PAUL REES (@PAULREES10) reported from Pontarddulais, Wales@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Will Jones (@WillJones15) reported from Swansea, Wales@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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FreshBites Ammanford (@Freshbites_) reported from Ammanford, WalesAnyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Rachel Roberts (@rachrob1987) reported from Swansea, Wales@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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🦢🏴Dan🏴🦢 (@Dbendle1988) reported from Swansea, Wales@bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv
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Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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Jamie Thomas (@jamietomx) reported from Swansea, Wales@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Marc Teesdale (@Marct009) reported from Swansea, Wales@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Carter (@alan_get) reported@JayJBro73 @bt_uk Same issue Cm62ay. Went off at 8.45?
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Josh (@_JoshDenham) reported@bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?
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namecantbebrank (@alreetson) reported@bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.
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GerryC🏇🏾 (@Epsom1780) reported@bt_uk Into day 9 now of no internet and no news after damage to cables on site here in Church Crookham! Our service providers give us no updates! When can we at least hear some updates! This is just getting extremely silly! We now think Openreach don’t know how to fix it! 😑
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jackbwater (@jackbwater) reported@mizmuggle @bt_uk Me too. Texting that number they mention 61998 I tried help and HELP and fault. I got a text back saying they will run some tests and it says system down in my area and they hope it will be up by 19:00 today....
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Liz Grassby-Davies (@cricketmadboxer) reportedWhat has happened to BT? Changed broadband and calls from Sky to BT for my 91 year old father. It has been one problem after another. Order had to be redone. Dad had no service despite needing careline. Now they want to charge £80 for a router that we sent back @bt_uk help
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Kristen Covo (@kcovophoto) reported@bt_uk Everything in the house nowadays relies on internet and mine has been down all week. Your technician ordered the router -mine died through no fault of my own, your product stopped working - and BT is taking its time delivering new one Terrible #customerservice.
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GerryC🏇🏾 (@Epsom1780) reported@bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!
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namecantbebrank (@alreetson) reported@bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.
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Technicslover (@technicslover) reportedHet @bt_uk @EE we don't have a landlines any more and we're never going to subscribe to your ****** ripoff broadband or TV service so can you come and take the cable away? Thanks.