BT (British Telecom) Outage Report in Pontyberem, Carmarthenshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontyberem, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontyberem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pontyberem, Carmarthenshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Burry Port, Swansea and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Burry Port |
Internet | |
| Swansea |
Internet | |
| Carmarthen |
Phone | |
| Llanelli |
Internet | |
| Llanelli |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontyberem, Wales
Latest outage, problems and issue reports in Pontyberem and nearby locations:
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Jamie Thomas
(@jamietomx) reported
from
Swansea, Wales
@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Totally Saab
(@TotallySaab) reported
@TalkTalkBizCare sort out your awful delay on your call centre phone lines - been like this for a month or more ! Maybe ask @bt_uk or @OpenreachHelp for help ?
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Sonia Mermagen
(@SoniaMermagen) reported
@bt_uk This number is for faults. I just get sent a text. I’ve tried 0800800150 again and again and it just says ‘busy..call again later’. My elderly mother’s landline phone is now not working, she has no idea what to do with the handset she’s been sent and she is very distressed!!
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Stuart Allison
(@ivorfran) reported
@bt_uk hi, your contractor replaced a telegraph pole next to my gate yesterday and lifted the gate post. I now can't get my car off the drive. Filling in a claim form doesn't cut it. Please advise before I chop the pole down.
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Alexandra Turnbull
(@shorleywall) reported
@bt_uk I don't seem to have had any emails about the complaint.
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John Jones
(@longjohn3627) reported
@bt_uk your internet is crap,no WiFi half the time, wired connection keeps cutting out!
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Lavanya Kala
(@lav__k) reported
@bt_uk Was promised that a BT technician would fix my broadband this morning after waiting near a month with no internet. Still no internet, no one turned up, no notification from BT, and now I'm stuck on hold. Charged for no service
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drumpf
(@JimiGardner) reported
@bt_uk You're the most useless **** company I have ever seen. A whole month without wifi and ringing up does sweet F.A as you just get platitudes and lied to. BT = Bloody Terrible. I hope you have a **** day, step on lego you useless wankers, I can't wait to leave you
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Sam SipSam Images
(@ImagesSam) reported
@bt_uk @BTGroup We’ve waited all morning for the BT appointment, as anticipated it’s a NO SHOW, hardly surprising given that BT internal communication is as poor as BT customer service.
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Matthew James
(@MattJames355) reported
@bt_uk I was just on a call to your customer service agent trying to cancel my account as I'm moving home. The call was transferred to another dept who then put the call through to me too early and heard him accuse me of being a liar! #disgusting #unprofessional #nothappy
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Andrew Hovell
(@Andy_Hove) reported
@bt_uk why do have to wait 2 weeks for an engineers visit to sort out a fault??? What kind of service are you running, if you need more staff get them!