BT (British Telecom) Outage Report in Pontyberem, Carmarthenshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontyberem, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontyberem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pontyberem, Carmarthenshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Swansea and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Llanelli |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
||
| Llanelli |
Wi-fi | |
| Swansea |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontyberem, Wales
Latest outage, problems and issue reports in Pontyberem and nearby locations:
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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gaz downey 🏴🏴
(@downeyg12) reported
from
Swansea, Wales
@LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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**** Stein
(@bray_gooster) reported
@bt_uk @virginmedia over the last year both BT and Virgin have continued to charge me after cancellation! BT have resolved the issue in one short phone call. Virgin were horrendous. Gave up trying to get my money back +£100. Who would I chose in the future. BT all the way!
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Dominic J Brown 🔰🇾🇪
(@DomJBrown) reported
@bt_uk Will my issue get logged? I've noticed that the app was updated around the same time that I was last able to use it on firestick. The model I am using is Fire OS 5 so it should still be compatible with the latest update.
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Honest Answer
(@farr_win) reported
@bt_uk See, younrun a speed test from YOUR end which doesn't relate to the speed I get at MY end. I'm fed up with your router disconnecting constantly. I've cancelled the direct debit and I don't give a **** what you do next
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Luíseach Nic Eoin
(@RoinnAnLuisigh) reported
@bt_uk our entire street has been without internet since Wednesday night, and the time to fix keeps increasing. Are you doing anything about this?
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Debbie
(@Debbie37696129) reported
@bt_uk You were working on the cables in Broomhill, Glasgow on Friday 16 December. My internet connection is freezing constantly and has never done that before! Is there a way you can sort this or get in touch with me.
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Rhodri Harries
(@rhodrih) reported
Dear @bt_uk why is it every time I upgrade to your latest best home broadband package it isn’t as good as it was and it disrupts the Sky signal?
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lozza
(@iamlaurencurtis) reported
@bt_uk is there any reason why you're restricting my sick uncle a phone and broadband service, refusing to get an engineer out and actually provide a service? Please let me know.
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Chris Maguire
(@ifthecap) reported
I’ve ended my subscription to @btsport because their @btsportcricket coverage is so poor. Still no highlights of the #AUSvSA match available. Barely any highlights on Twitter. However @SkyCricket upload wicket highlights of #PAKvsENG within a few minutes
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Big Dave G
(@BigDaveLUFC) reported
@bt_uk Thank you. Please look at the correspondence from today only, never mind the days before 😡 Please make sure I’m the first visit. No internet, it’s impossible for us to will never mind watch Netflix or sport etc. I’m so pi***d off I can’t begin to tell you
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Ailbhe
(@Ailbhetweets) reported
@bt_uk no internet since Weds, have been promised various fix dates and time, all missed and now you can't even give a fix date!! SW16!