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BT (British Telecom)

BT (British Telecom) outages and service status in Pontyberem, Wales

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontyberem, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontyberem, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontyberem, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Pontyberem, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli.

Community Discussion

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BT (British Telecom) Issues Reports Near Pontyberem, Wales

Latest outage, problems and issue reports in Pontyberem and nearby locations:

  • waynecater1
    Wayne Cater (@waynecater1) reported from Ammanford, Wales

    @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

  • rachrob1987
    Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • Freshbites_
    FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • llangyjack
    jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • kiebenson
    Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • Dbendle1988
    🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported from Swansea, Wales

    @bt_uk... I find it funny that I can't get internet out my back garden.. But a house few doors down can pick it up in their house? Of course I don't let them use it... Just find it funny..

  • WillJones15
    Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • johneds53
    Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • Dbendle1988
    🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported from Swansea, Wales

    @bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv

  • PAULREES10
    PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • rachrob1987
    Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • smithymanderz
    Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • smithymanderz
    Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • jamietomx
    Jamie Thomas (@jamietomx) reported from Swansea, Wales

    @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

  • Andrew_Lewis_11
    Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • downeyg12
    gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

  • Babyeh66
    Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • Marct009
    Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • CathLew13
    catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gracie_smart
    Gracie-Lou (@gracie_smart) reported

    @bt_uk When is #MYBT going to be working again please? It has been down for days!

  • GregRuthen
    Greg Ruthen (@GregRuthen) reported

    @bt_uk @KerZE87 No one is following up our complaints 2 put of 12 recorded. Something is seriously wrong when technical support is trying to sell to you smells of desperation.

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk Yes, tried that, doesn't work. That's why I am contacting you? Has BT reached the stage where it simply isn't able to fix basic faults?

  • 88ejackson88
    Emma (@88ejackson88) reported

    @bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?

  • Russell0123456
    Russell (@Russell0123456) reported

    @bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.

  • AlexaOByrne
    Alexandra O'Byrne (@AlexaOByrne) reported

    @bt_uk @stokeygurl I’ve not been able to get into my online account for weeks due to a fault caused when BT upgraded their system a few weeks ago. No account access for weeks, BT cannot help and hence I’m now taking my landline, broadband and mobile contracts elsewhere! Loyal customer since 1993!

  • palacejohn
    John (@palacejohn) reported

    @bt_uk Why is the Bt website down for so long ?

  • EmmaJaneNeal
    Emma Neal (@EmmaJaneNeal) reported

    @bt_uk for 6 days my 86 yr old mum has no landline/internet My brother has tried to resolve this with a BT engineer visit spending hrs on the phone. My mum relies on connection as she uses an emergency medical necklace. This needs to be escalated without delay. Appalling service.

  • AnniePShoreham
    Ann Palmer (@AnniePShoreham) reported

    @bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬

  • GFX2001
    Ian Robson (@GFX2001) reported

    @bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).