BT (British Telecom) Outage Report in Pontyberem, Carmarthenshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Pontyberem, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontyberem, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Pontyberem, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Swansea, and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Phone | 18 days ago |
|
Carmarthen
|
1 month ago | |
|
Swansea
|
Internet | 2 months ago |
|
Llanelli
|
Internet | 4 months ago |
|
Burry Port
|
Internet | 4 months ago |
|
Swansea
|
Internet | 4 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontyberem, Wales
Latest outage, problems and issue reports in Pontyberem and nearby locations:
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James Butler (@mrjpbutler) reported from Dunvant, Waleshave watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Kieran (@kiebenson) reported from Swansea, Wales@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Will Jones (@WillJones15) reported from Swansea, Wales@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, WalesWell done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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catherine lewis (@CathLew13) reported from Llanelli, Wales@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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jasey (@llangyjack) reported from Llangyfelach, Wales@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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FreshBites Ammanford (@Freshbites_) reported from Ammanford, WalesAnyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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PAUL REES (@PAULREES10) reported from Pontarddulais, Wales@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Sonny Jim (@johneds53) reported from Carmarthenshire, Wales@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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stuart davies (@stuartd32) reported from Pen-y-groes, Wales@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Rachel Roberts (@rachrob1987) reported from Swansea, Wales@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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Rachel Roberts (@rachrob1987) reported from Swansea, Wales@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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Jamie Thomas (@jamietomx) reported from Swansea, Wales@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone
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Marc Teesdale (@Marct009) reported from Swansea, Wales@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tina (@tina_rgb) reported@bt_uk That post proves my point. Digital Voice requires a BT hub. Nowhere in the community page does it mention an adapter that would replace this requirement? The Hub 2 for residential use offers no Bridge mode so can't be reliably used as a modem. Contradicting what support insists.
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Kevin Busby (@kevin_busby) reported@MarcSDuffy @bt_uk Can you not go back & say you can’t pay as it will cause inflation to rise & the priority is to get inflation down? Works for the government 👍
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Jack (@J_92__) reported@MarcSDuffy @fnafilms @bt_uk Virgin, but they said they’re putting my bill up by nearly £20 a month in April. I’m thinking of getting one of those new customer offers with Sky
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NB (@netbreed) reported@bt_uk internet goes down at least 5x a day. 1995 called me today to laugh at my speeds. What is going on with you lot?
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Kate P (@KatePar20314712) reported@bt_uk hi can anyone help my broadband is continuously losing connection for a few seconds several times a day. Very frustrating and annoying. Was fine before fibre lines were laid in my area recently!
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Bill Harmer (@bill_harmer53) reported@bt_uk Still monitoring the broadband connection. Superfast broadband was running at around 1-2 Mb/sec, now improved to 35-40 but still a little unstable.
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Jezzer🇬🇧⛷🦡🏎️🗼🌳 (@jezzerb1) reported@bt_uk Not sure they are confused, both saying they are identical, and couldn't explain the price difference? It appears to get the price down, they offer you a discount, but then switch you to Fibre one, saying it is the same as Fibre 2. It's not good and seems very underhand.
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Olly (@OllyHFR) reported@MarcSDuffy @bt_uk I’m BT too and its terrible. Last night my mam came round and i updated her laptop, and as a result I couldnt watch the match on mine. Street behind us is currently getting fibre so I’m hoping we’re next.
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Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported@bt_uk Been having this issue for years but....The last 2 to 3 days my broadband connection has been dropping every 5 minutes, all day. Any idea why?
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Umesh Samani (@specialistcars1) reported@BTCare help! Unable to speak to anyone - phone lines don't work and the automated system doesnt recogonise the number 01782 834215 ... please call me on my other line 01782 822 700 * URGENT REQUEST PLEASE **