BT (British Telecom) Outage Report in Pontyberem, Carmarthenshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontyberem, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontyberem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pontyberem, Carmarthenshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Burry Port, Swansea and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Internet | |
| Burry Port |
Internet | |
| Swansea |
Internet | |
| Carmarthen |
Phone | |
| Llanelli |
Internet | |
| Llanelli |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontyberem, Wales
Latest outage, problems and issue reports in Pontyberem and nearby locations:
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Jamie Thomas
(@jamietomx) reported
from
Swansea, Wales
@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone
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FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Christobelle
(@ChristobelleB) reported
@bt_uk hi there this number is pretending to be from you asking me to sit at my computer and fix some sort of security issue 02082336075
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Chay Collins 🏳️🌈
(@chaycollinsyes) reported
@nintendomad888 @SkyHelpTeam @bt_uk That's not a scam, Sky customer service just uses language like that
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Lucy Griffiths
(@LucyGriff76) reported
@bt_uk 5 faults in 3 months, engineers out and still not fixed. Constantly fobbed off and I’m trying to teach online- appalling service. Offered £20 to shut the complaint- absolutely not. Give me the service I’m paying for! 😡😡😡😡😡😡😡
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Chris Burgess
(@ChrisBurgess6) reported
@bt_uk Any chance of sorting out the user name on log in issue?
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Tom Isham
(@tom_isham) reported
@bt_uk Ordered an upgrade 11 days ago because of the atrocious connection. No email confirmation. No phone call. Been on hold for 17 minutes now after being cut off. The issue is now severely effecting my work. Where do I send the invoice for lost business? #btsupport
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Anfractuous
(@AnfractuousOne) reported
And now to add insult to injury, my neighbour has been activated today by @bt_uk. So even though ordered FTTP before them, had duct problems before them, their installation is done before mine with no end in sight for mine. Useless.
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Kenny Smith
(@KennySmith1313) reported
Broadband and phone still down. Been told 3 different dates that it would be fixed and all 3 have passed by without even a phone call or an update. @bt_uk what is going on? #btbroadband #terriblecustomerservice #liars
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Sam
(@reltubmas) reported
@bt_uk hey, is there a broadband outage in Worksop? Local friends had problems Tuesday and ours is down today. We’re out in the sticks with no mobile signal (I’ve had to take a walk to tweet this 😬). I’m having to put off clients and board meeting as I can’t work - please help?
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pponty
(@valleycommando1) reported
@HelenMH72 @domjoly @bt_uk Problem is BT can't move you're house closer.... Only solution is Full Fibre. i.e. Fibre to the premises.
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Sam
(@reltubmas) reported
@bt_uk Thanks, I’m in the middle of that process now. Couple Qs: is this a known local outage or could it just be to us? Also is there a rough idea of how long this could take? It’s costing me money while ever it’s down