BT (British Telecom)

BT (British Telecom) Outage Report in Llanelli, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llanelli, Carmarthenshire, Wales 02/05/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Llanelli, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Llanelli and Burry Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomSwansea Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nobbsey1991 Nobbsey (@nobbsey1991) reported

    @btsport Pretty sure Burns would have dreamt of that absolute gift first up. No complaints if one seams away but that is a bad bad dismissal

  • Mr_Tea82 Jim Dale (@Mr_Tea82) reported

    @bt_uk Thanks, I've got the mini hub working but the main router is still down. I've reported it through the BT website.

  • Wisey999 Stephen Hale (@Wisey999) reported

    Never good when you're ready to watch the cricket on @btsport and fall asleep before the 1st ball is bowled with the mobile phone on all night with cricket on,to wake and find us all out and it's raining #Highlightsat8am

  • butty2511 Butty (@butty2511) reported

    @TheBarmyArmy Here but the @btsport commentary is awful … need to get @bbctms on

  • hutch48gr8 Stuart Hutchinson (@hutch48gr8) reported

    @btsport I bought a monthly pass last night ready to watch the ashes early this morning. I log in and... There's a problem and it doesn't work, mobile, app or laptop. Refund please

  • melsbels5 Mel C (@melsbels5) reported

    @bt_uk cont...I haven't received the digital phone to use with my new digital line and I have no idea what my new number is. Still!!! Switching to bt has so far been one screw up after another & until I have my service fully up n running...cont

  • KyleUtterson5 Kyle Utterson (@KyleUtterson5) reported

    @msmith850 @btsport @msmith850 worst thing about nightshift I cannot go to sleep so stuck watching this painful game. Hoping for a miracle comeback with the bat then the bowl cannot see it happening though unfortunately.

  • lloydyw_20 lloyd woodington (@lloydyw_20) reported

    @DaveClarke42 @btsport @FOXSports BT should never ever have it again!

  • ianmelding Ian Melding (@ianmelding) reported

    @MJMcVeigh @JamieWall2 Harmisons in the studio, we are stuck with a never ending parade of crowing Aussies doing commentary, thanks @btsport

  • mattydevine19 Matt (@mattydevine19) reported

    So I’m have to watch 5 weeks of ‘crap’ Ashes cricket via media of @btsport and they couldn’t be bothered to hire a UK team. It’s a @FOXSports broadcast with studio commentary from UK. Are you serious BT?! I refuse to listen to this. Day 2 I’m listening to @bbctms instead #ashes