BT (British Telecom)

BT (British Telecom) Outage Report in Llanelli, Carmarthenshire, Wales

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The latest reports from users having issues in Llanelli come from postal codes SA14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llanelli, Carmarthenshire, Wales 10/28/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Llanelli, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Llanelli and Carmarthen.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Wi-fi
United KingdomSwansea E-mail
United KingdomLlanelli Wi-fi
United KingdomSwansea Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • jamietomx Jamie Thomas (@jamietomx) reported from Swansea, Wales

    @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alickie66 alickie (@alickie66) reported

    @AidytheTim @bt_uk I've been waiting since January and I'm a longstanding existing BT customer. I sincerely hope you are sorted faster

  • tonysblabla Antony Scerri (@tonysblabla) reported

    @bt_uk Wow that ridiculous i have always used vpn and never had a problem, what changed? And this from a supposed ISP.

  • adystarkey75 Starkey75 (@adystarkey75) reported

    Getting really tired if the crap signal from @bt_uk supposed to be fibre, seen mire fibre in a bran flake, even with the ee always connected not connected crap, takes hours to upload a frikkin photo

  • TomRoberts2212 Tom Roberts (@TomRoberts2212) reported

    @bt_uk @AshtonWestMIB For better or worse that was the only problem we have had for many years (10 plus). Interestingly all our contact was by phone and they blamed it on cable damage at a site some 50 miles away. All the best TomR

  • tonysblabla Antony Scerri (@tonysblabla) reported

    @bt_uk No its your website. You may not support use of some services over vpn. Phoning soon anyway because you have messed up my account billing again! Had to revert my last contract change last year, now i appear to be paying for two different call plans, hopeless account management!

  • AnitaaAnderson Anita Anderson (@AnitaaAnderson) reported

    @bt_uk On and off Wi-Fi all day. Engineer coming on Friday. I need to work. Please help 🙏

  • gibbocucumber gibbo (@gibbocucumber) reported

    @btsport im trying to renew my subscription for the football tomorrow and I can’t seem to get past the renew subscription page ??? Just the 3 dots bouncing Is there a problem your end?

  • FatSnowflakes FatSnowflakes (@FatSnowflakes) reported from Carlton on Trent, England

    @bt_uk @BTCare I have an old BT Duet 210 handset, just gone over to a broadband where the 'landline' goes down the actual internet. but my old handset is not 'ringing' anymore, is there a reason

  • KirstenOlverman Kirsten Olverman (@KirstenOlverman) reported

    @PoliceScotland credit where it's due - speedy response to our multiple reports of alleged door to door scammers in Corstorphine this afternoon. Relieved to hear it's just that @bt_uk employ some very rude and unprofessional cold callers.

  • ponton665 Craig Ponton (@ponton665) reported

    @bt_uk Not today but have a visitor using my internet because his has been down all day.