BT (British Telecom)

BT (British Telecom) Outage Report in Llanelli, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Llanelli come from postal codes SA15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llanelli, Carmarthenshire, Wales 02/23/2025 05:20

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llanelli, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Llanelli, Carmarthen and Ammanford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomLlanelli Internet
United KingdomCarmarthen E-mail
United KingdomSwansea E-mail
United KingdomCarmarthen E-mail
United KingdomLlanelli E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    @bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • jamietomx Jamie Thomas (@jamietomx) reported from Swansea, Wales

    @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jacksonj04 Nick Jackson (@jacksonj04) reported

    @bt_uk If there is a fault logged I don’t know what it’s for - the service is working fine, except that the light settings for the Hybrid Connect don’t apply (as in if I try change them in the app nothing will happen, and the app itself continues to say “high”)

  • IkeagoneKatz Neil Mannix (@IkeagoneKatz) reported

    @bt_uk I don't suppose you can provide any WIFI help? Having major issues connecting to BT WIFI

  • JaydeeneC Jaydeene Connolly (@JaydeeneC) reported

    @nighthawkgeoff @mrjakehumphrey @btsport I never usually have a problem with Rio but I find he is very easily influenced by his fella pundits which is a shame. Jermaine does my head in he is a proper know it all and winds me up. Jake is very good, I must admit

  • streetzovlondon streetzovlondon (@streetzovlondon) reported

    @AFTVMedia I don’t really care but I’m loving Jermaine Jenas @jjenas8 “Oh **** face” on @btsport while he’s trying to justify their performance in his usual partisan style

  • PeterMoll1 Peter Moll (@PeterMoll1) reported

    @bt_uk Had BT broadband once. Never again. Promised speeds of over 3 times what was actually achievable. Fibre broadband actually slower than ADSL. Ripped off. Never again. BT = Bloody Terrible.

  • IkeagoneKatz Neil Mannix (@IkeagoneKatz) reported

    @bt_uk Morning, what time does customer service open? The 0800 number.

  • chrisjburrell Chris (@chrisjburrell) reported

    @bt_uk why are the people I am speaking to at BT refusing to give me either contact details or transfer me internally to senior management level personnel when asked? I have an issue that’s is a month old and still unresolved with no date for completion #poorservicebt

  • CraigCMorrison Craig C Morrison (@CraigCMorrison) reported

    @GlennHoddle @btsport sniffing down the microphone is driving me nuts @

  • uncle_honka Honk (@uncle_honka) reported

    @bojack90s @bt_uk Wait that's in BT's contract? They put in mine last wk, their COVID installation conditions mean my routers in the kitchen and so wired connections are via plug socket, so far my PC has a best connection speed of 35Mbps from the suooosedly 900Mbps service I pay for. Shite.

  • chrisjburrell Chris (@chrisjburrell) reported

    @bt_uk why are the people I am speaking to at BT refusing to give me either contact details or transfer me internally to senior management level personnel when asked? I have an issue that’s is a month old and still unresolved with no date for completion #poorservicebt #ofcom