BT (British Telecom)

BT (British Telecom) Outage Report in Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carmarthenshire, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carmarthenshire, Wales 03/24/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen.

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City Problem Type Report Time
United KingdomCarmarthen E-mail
United KingdomLlanelli Internet
United KingdomBurry Port Internet
United KingdomCarmarthen Phone
United KingdomLlanelli Internet
United KingdomLlanelli Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Carmarthenshire, Wales

Latest outage, problems and issue reports in Carmarthenshire and nearby locations:

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveFlower6 Dave Flower (@DaveFlower6) reported

    @bt_uk I am aware of a call back at 4pm this afternoon. That is about my outstanding complaint , not about getting my broadband connected which should have happened yesterday.

  • badfizzgig Em (@badfizzgig) reported

    @bt_uk Wow! Yet here we are Day 23 & no broadband service because you allowed our line to be slammed - w/ no notification of transfer of service. Excuses, zero comms unless I'm chasing (15+hrs so far). Not even the slightest hint of any work around despite children home schooling!

  • sarah21275 Sarah Foreman (@sarah21275) reported

    @bt_uk Wow BT that wasn’t the case at all you didn’t read my tweet just call gave a standard response it’s @tom_blissy who can’t work as 7 engineers have been out to fix their line. In view of that I suggest politely you contact Tom not me and get this resolved so he can work!

  • ruritchie Ruth Ritchie (@ruritchie) reported

    @bt_uk Will do thanks, but almost invariably, the tests say nothing wrong because the test isn’t run in the minutes when the service is absent. Intermittent fault. For 20 years. Community FTTP is due but still awaiting latest update from Openreach. Covid causing so many problems.

  • roostarichy lisa (@roostarichy) reported

    @bt_uk is there a problem in the shrewsbury area? Everyone seems to be down?

  • sarah21275 Sarah Foreman (@sarah21275) reported

    @bt_uk @tom_blissy BT it is TOM a who needs you he can’t work currently as you can’t fix his WiFi issues as he works from home please resolve this so he can work.

  • keirong Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin (@keirong) reported

    @bt_uk 2/2 we we’re told was down to internal wiring and ended up being due to corroded wire on the external line. Does around 500 yards of cable equate to a drop of 50% signal/broadband speed? If so why isn’t something done about it or do you expect your customers to suck it up?

  • Ebecpc 🎭 Elliott Bechtol 🎭🎖️ (@Ebecpc) reported

    @btbusinesscare AS IT COMPANY WITH NO /B/BAND OR PHONE THAT HOSTS WEBSITES AND EMAILS FOR PEOPLE WHY UNDER THE LAW CHANGE I'M I STILL WAITING FOR A EGNNIER TO FIX MY FAULT BUT YOU CAN SPAM TEXT ME CLOSING MY FAULT OFF AND YOUR 4g AURSSE DON'T WORK ON EE ..PISSED OFF BEYOND A JOKE

  • Veracityy_ Jasmine 👀 (@Veracityy_) reported

    Yo @virginmedia, I'm moving house & filled in the form on your website to see if your net is available at our new place. It said someone would contact me to let me know, but nobody has😩 I need to know ASAP, pls help me so I don't have to go back to the disaster that is @bt_uk

  • LizDarling1 Liz Darling (@LizDarling1) reported

    @bt_uk why do you allow work to be done without informing business (& residential) customers so it disrupts them working & causes issue!