BT (British Telecom) Outage in Carmarthenshire, Wales

@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

@btsportrugby ur commentary is shockingly bad. @btsport @scarlets_rugby

@BTCare why do i have to logon to every bt openzone service #crazy

@BTCare Light is on blue now, but it’s still painfully slow. No reason to be, when it’s been fast in the past.

@BTCare Broadband has been terrible last few days. Only using one device, and horrendous lag in gaming. This a month after my bill goes from 25pm to 43. Why would I commit to an 18 month contract for this?

Can’t wait to cancel my @SkySports and sign up to @btsport Far better pundits on there, I can’t listen to these clowns anymore. If I was you @GNev2 get in with BT mate

@btsport can’t believe how poor your web player is today

@BTCare And when my services have been down for five days. It is the exchange where the problem is at. It’s not hard to send someone out to have a quick look at it like they were supposed to yesterday by 6pm which was another lie spouted

@BTCare I got told yesterday that it would be free of charge. REGARDLESS you’ve made a false promise and haven’t stuck by your word. Please don’t expect me to pay a final bill when you can’t be bothered to send someone out free of charge to resolve a loyal customers problem

@BTCare Regardless no one seems to want to sort the problem out without trying to charge me £130 for an engineer to come out when it’s been working fine up until I cancelled. And you took my £60 out fine on Friday and when I alerted you to my cancellation, the problems started.

@MarkydeSade1964 @btsportscore @btsport @btsportfootball @premierleague @SheffieldUnited My bad

@bt_uk @MoneyTelegraph Never experienced such systemic corporate incompetence and disregard for client interest as from @bt_uk . 4th week trying to change broadband services. No end in sight. Will be watching for CEO bonuses!

@btbusinesscare Your help lines open at 08.00am, so I call at 08.01am and at 08.41am I give up! Your customer service is simply appalling ! #CustomerService #CustomerExperience #shocking #noreply #needtodobetter

@bt_uk All goes orange. I’ve worked through the online troubleshooter, it detects a problem. Engineer is now booked.

@BadmintonEnglnd @btsport @bwfmedia Not even a dedicated badminton page/section of the app. Poor. They don’t value our sport at all

@bwfmedia @basel2019ofcl @btsport Not even a dedicated badminton page/section of the app. Poor. They don’t value our sport at all

@btbusinesscare Really really unhappy customer here. Placed my order for superfast fibre on 31-7-19 and system keeps rejecting my order. Date for install keeps getting put back and getting through to someone on phone is impossible. Order Ref: BT6V95ML.

So @mrjakehumphrey how’s this going down on twitter then for you, @btsport and RVP. If you are going to be a serious sports commentator/journalist you need to have all the facts to hand & not let someone BS you & the audience with blatant lies.

@leelindsay93 @mussystephen @btsport @mrjakehumphrey If he hadn't already told the big lie, to save face live on TV this weekend, then he may have told you himself... I got over RvP the same way I get over every snake that leaves the club, it's a him problem that he wants to try and change the narrative now.

@VadodaraAirport I know with #BTGroup @bt_uk the most powerful & ruthless on the planet I had 2 business lines with them not one claim form ever filled in One BT employee cloned me for years dismissed never prosecuted so no compensation paid He later set up in same business Gutted @OpenreachHelp