BT (British Telecom) Outage Report in Carmarthenshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Carmarthenshire, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carmarthenshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Carmarthenshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen, Llanelli and Pencader.
| City | Problem Type | Report Time |
|---|---|---|
 Carmarthen |
Internet | |
| Carmarthen |
Phone | |
| Llanelli |
Internet | |
| Carmarthen |
Internet | |
| Pencader |
Wi-fi | |
| Ammanford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Carmarthenshire, Wales
Latest outage, problems and issue reports in Carmarthenshire and nearby locations:
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Barnzy
(@Barnzy_R99) reported
@btsport @BTSportBoxing @btdrawtheline Im all for it but come tuesday **** all will change.
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Chris 💙
(@ThelifeofRon) reported
Phone call: “Hello this is BT. We have detected unusual activity in your account, some foreign people are hacking it” from someone with an international accent. I respond “oh no, how awful, what a shock, what are we going to do?” Phone goes dead. When will they give up?! @bt_uk
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Alex Chapman
(@AlexCha57577338) reported
@GaryLineker @btsport But you support the Tories through
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Greg
(@Greg_Plays) reported
@bt_uk I pay a premium for your service each month yet you do not provide me with a stable connection; and even when I do have connection the speeds are terrible. I’m a world where many of us are WFH this is simply not good enough
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Ian Rea
(@IanRea2) reported
@BTCare email access on IPad and Pc not working, only via app on android. Please sort
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Euro Credit Holdings
(@Eurocreditcorp) reported
@LonginusBrutus @btsport @btdrawtheline Social media is broken, we have seen what happens to "moderation", it's in the eyes of the beholder. The platform is broken, as long as it keeps pushing certain narratives, it will always be broken, it's a terrible human social experiment that leads to the depression of millions.
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Paul Hulse
(@paulpresenteruk) reported
Never known such a inadequate company as @BTCare - 5 months and still they can’t resolve issues!! If you’re thinking of going with them, here’s a tip - DON’T !!
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Jane de Florez
(@janedeflorez) reported
@bt_uk By the way, isn't that a rather daft question to ask someone with no Broadband service?
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Daisy
(@dammitdaisy) reported
@bt_uk who can I call to check if there’s network issues? Currently having problems with my landline and wifi. The hub is orange. I’ve pressed reset. NEED to get back on ASAP for work
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ⱤØ₵₭₵ⱧɆ₣💉X1
(@fab4records) reported
@bt_uk Little to no EE signal in my area so what's the point?