BT (British Telecom) Outage Report in Pen-y-groes, Carmarthenshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pen-y-groes, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pen-y-groes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Pen-y-groes, Carmarthenshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Neath and Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
Phone | |
| Ammanford |
Wi-fi | |
| Neath |
Phone | |
| Neath |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Pen-y-groes, Wales
Latest outage, problems and issue reports in Pen-y-groes and nearby locations:
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The Evolution Of Life
(@TEOL85) reported
@bt_uk @WeAreOpenreach @OpenreachHelp Fix Lower Feltham BT internet and phone lines the router and the phone signals around here are turning on off irracticlly like on Sunday all day check the boxes in the roads see if some left open and dog wee and drinks thrown in again. I know the poles will get done but I don't
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The Buttery Scotsman
(@ButteryScotsman) reported
I require the internet to continue my duties, I earn my money online, and this has been the biggest pain in my arse Half the mind to move to a different provider @bt_uk I'll be calling up customer support again. Bloody joke this is.Not showing up and putting it down as missed.
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The Evolution Of Life
(@TEOL85) reported
@bt_uk @WeAreOpenreach @OpenreachHelp believe it should be going randomly on off like this the phone and internet signals in this area so must be all the boxes being left open for dogs to wee on the cables and drinks bottles frazzling signals out it's not likely only the rotting poles making our network trip on off
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The Evolution Of Life
(@TEOL85) reported
@bt_uk @WeAreOpenreach @OpenreachHelp But maybe that's what the updated Lower Feltham poles and hopefully new not smashed up boxes as well would have in them updated signal phone lines with higher volume on the phone so we can hear it on full whack volume and constant internet line signal to our Hub's.
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Dan Manley
(@DanManley2501) reported
@bt_uk Still having problems. The 4G mini hub is constantly cutting out, overheating regularly and when not plugged in the battery only lasts 4 hours max. It's not ideal tbh.
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Anthony Lawless
(@AJLawlesss) reported
Wtf was that from @btsport #GRAMUN
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The Evolution Of Life
(@TEOL85) reported
@bt_uk @WeAreOpenreach @OpenreachHelp May even be something wrong with the BT end like the line inferstructure can't handle the tension of Corona but that means you need to up the signal of the areas with down signals so it can handle it.
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Paul Devine
(@J_PaulDevine) reported
@KarenNWoodham @LGUK mines does it to my tv is a Sharp my problem is poor @bt_uk "fast" broadband
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Jacob Earl
(@JakeyBoyEarl) reported
Absolutely disgusted with @bt_uk customer service. Incredibly rude staff member from the loyalty team. Questioning us as new customers, we’ve had no end problems with @bt_uk. I’m disgusted.
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Missyxx
(@Missyxx9) reported
@bt_uk you have left my 90yo dad who has just moved to a flat on his own without a landline and broadband for 8 DAYS now! Service engineer has failed to turn up TWICE. Disgusting treatment of an elderly vulnerable person.