BT (British Telecom) Outage Report in Pen-y-groes, Carmarthenshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pen-y-groes, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pen-y-groes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Pen-y-groes, Wales
Latest outage, problems and issue reports in Pen-y-groes and nearby locations:
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kirstie Ali
(@kirstie000) reported
Atrocious customer service. I asked for a balance refund not to set up a payment plan! You owe me hundreds of pounds and obviously have my bank details. Time to leave @BTCare
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Carolyn Wood
(@CarolynAnnWood) reported
@bt_uk appalling service having our line connected, the telephone cable from post to house left loose and dangling, total safety hazard!! Disgraceful response when we complained!
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Pedro ⚔️
(@pedrowells) reported
**** off @btsport that is not a red card. Talk all the bollocks you want, it isn’t. The @premierleague are cheats end of #SHUAVL
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Pramod Lattupally
(@lattupallyp) reported
@bt_uk 3 days without internet, endless hours wasted on calls with your customer service. Can you help? Account #GB14491951
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Bill Wishart
(@WishartBill) reported
@btsport @clairebalding I can't believe you've just declared that England won Hockey gold in the 2016 Olympics. Poor show!@
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Leighton-Lee Pettigrew
(@LeightonLeePet1) reported
@bt_uk Problems in Gloucester area? When can we expect the problems to be solved (Internet)?
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emily
(@emilybxniface) reported
@bt_uk our activation date for our broadband was yesterday and it is still not working. We can’t contact anyone as it keeps asking for our landline number and we haven’t been given one. Is there anyone I can speak to about this please?
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Matthew
(@mkpiano) reported
@PhilMou @btsport @SkySports Just the sky for me and use my dad’s login for BT on the laptop. Purely for the CL. But many times each week I ask myself why I’m paying for boring ‘massive top 6’ meetings that almost always end in 0-0. Gimme the Irish league any day. Honest players.
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Kay Akeredolu
(@kayblow76) reported
Not sure why @SkySports @btsport keep showing #MUFC game. It’s a piss poor club with an atrociously low-key coach. If you think Utd not firing all cylinders cos of strikers need to see a doc. City are playing without strikers but scoring for fun! It’s a coaching issue #CRYMUN
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Bernie Maginn ✰✰✰✰✰✰🌎🏆
(@KopiteSki) reported
@bt_uk Thanks Kelly but I managed to get through on the phone last night and was told to reboot my Openreach box and smart hub, as a software update had caused the problem. All working fine now. Cheers.