BT (British Telecom)

BT (British Telecom) Outage Report in Pen-y-groes, Carmarthenshire, Wales

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pen-y-groes, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pen-y-groes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pen-y-groes, Carmarthenshire, Wales 04/02/2025 17:35

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pen-y-groes, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Carmarthen, Ammanford, Llanelli and Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarmarthen Total Blackout
United KingdomCarmarthen E-mail
United KingdomCarmarthen Internet
United KingdomAmmanford Internet
United KingdomCarmarthen Internet
United KingdomLlanelli Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Pen-y-groes, Wales

Latest outage, problems and issue reports in Pen-y-groes and nearby locations:

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • waynecater1 Wayne Cater (@waynecater1) reported from Ammanford, Wales

    @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • truthnottrust EINHORNISFINKLEFINKLEISEINHORN (@truthnottrust) reported

    @RobbieSavage8 What a boring old ***. “If I was the manager I’d hall him straight off” worst commentator on tv . Even your colleague said you are miserable . @btsport @btsportfootball get this bloke his p45.

  • ryanlynch998 Ryanlk (@ryanlynch998) reported

    ******* robbie savage is a ******* miserable **** @btsport

  • ChrisWoodBass Chris Wood (@ChrisWoodBass) reported

    @bt_uk Hi Janet, an engineer is coming tomorrow (possible) but regarding my complaint about my treatment, not a word. Just avoidance and insults from the team.

  • Charlie87906155 Charlie Matthews (@Charlie87906155) reported

    @btsport trying to pay for your service online to watch the football and it won’t take my payment, u lot don’t want my money?

  • OsborneJack98 Osborne Jack (@OsborneJack98) reported

    Shocking coverage from @btsport yet again. Seriously @RobbieSavage8 quit moaning about Antony doing a bit of skill, did the ball go out of play yes wasn’t his intention and it’s not his fault Sheriff came to sit back and so **** all. What an absolute length.

  • RMBanwell Dr Rebecca Banwell-Moore (@RMBanwell) reported

    @btsport once again the BT sport channel is glitching … I thought maybe it was my Wi-Fi but speaking to others they’ve also been experiencing same issues (and thought it was just them). Watching champions league is no fun when it glitches every 20 secs 😡

  • Leon_KuzMan Gildarts (@Leon_KuzMan) reported

    @btsport pundits are actually the worst. It's like they are watching a different game #ManUtd

  • NinaPtel Nina Patel (@NinaPtel) reported

    @bt_uk Yes still need assistance it’s been over 1 week now and BT still can’t send an engineer. What are you going to do? Can you tell me what you require to fix this by the weekend!

  • Bohatahyah HippoBin (@Bohatahyah) reported

    @btsportfootball @btsport how do I turn off BT ultimate on the TV app? It keeps slowing down the feed every time it shows me someone’s scored in another game I don’t want to watch. Most irritating and pointless feature.

  • Ms_Cherry_B 🇬🇩 Elle-Ay 💕 (@Ms_Cherry_B) reported

    @bt_uk Check your DM pls! Things have been fairly ok till now but this issue & your estimated fix time are beyond acceptable! I’m never afraid to leave a company and at this rate, you’ll be next because I don’t okay about getting what I pay for and this is NOT IT!