BT (British Telecom) Outage Report in Pen-y-groes, Carmarthenshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pen-y-groes, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pen-y-groes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Pen-y-groes, Carmarthenshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Neath, Llanelli and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
TV | |
| Neath |
Internet | |
| Neath |
Internet | |
| Llanelli |
Wi-fi | |
| Neath |
Wi-fi | |
| Carmarthen |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Pen-y-groes, Wales
Latest outage, problems and issue reports in Pen-y-groes and nearby locations:
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KevFahey
(@Kev_Fahey) reported
IT'S MONDAAAAAAAAAAAAAAY!!! Which means, hopefully my new @bt_uk smart hub arrives and @WeAreOpenreach engineers fix my line! Postman has been and no hub yet... Pray for me plz🙏🏻
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Whitey86
(@86Whitey) reported
@SkyHelpTeam I’ve raised a complaint. It’s an @bt_uk Open reach process that @Ofcom need to hold them to account on. The engineer was never assigned “due to workload” so now as a “missed appointment” I go to the back of the queue - what a joke. Monopoly on the network, so do what they want.
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bryan thomson
(@purementalman) reported
@bt_uk am not happy because i pay £40 a month for internet to get a max of 32mb, yet someone 2 miles down the road with fibre gets 140mbs for cheaper, because i stay in a sma village were low down on the priorty for fibre, complete scam if you ask me
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ReparationsForNeanderthals
(@normanireland1) reported
@DawnButlerBrent @bt_uk @BTCare So the problem isn't vandalism then?
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NorthPenninesArtTherapy
(@ArtPennines) reported
That satisfying feeling when you outsmart a scammer! Supposedly calling from @bt_uk to improve internet speed, but no authorisation to email me. When asked their location they give a London address, when asked why they are not calling from a London phone number:they hang up.....
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Rose-M
(@MarciaR18022957) reported
@bt_uk I have tried but they are busy been on hold for 30 mins plus already. The engineer said there was an issue with the aireal and the council will need to fix it. I contacted my council and they are saying the box is not compatible with the aireal so an old box please or a refund
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Lesley Partington
(@lesleypart) reported
Absolutely unbelievable that we have been having fault after fault with @BT(@bt_uk) and they can’t send an engineer as they haven’t got the communications to contact them! They can’t say when they will be able to contact anyone either. Priceless. Atrocious service on every level.
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Lesley Partington
(@lesleypart) reported
@bt_uk Just wasted 2 hours on the phone to @bt-uk who continue to tell me they can’t contact anyone to solve our broadband and landline problems. They have told me they made appointments with engineers but that the system couldn’t actually handle this so the appointment was never made.
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ry
(@MrScarzy) reported
@bt_uk Just WiFi is so unreliable for the price I pay, absolutely not worth it. Was paying £27 a month with virgin for guaranteed 100mbps and in 12 months it NEVER went below (even on WiFi)
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Tousb86
(@tousb86) reported
@bt_uk @OpenreachHelp Between the two of you can someone sort out my Internet and fix a home move gone wrong?? Absolutely shambolic service to date….