BT (British Telecom)

BT (British Telecom) Outage Report in Dyffryn Clydach, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dyffryn Clydach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dyffryn Clydach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dyffryn Clydach, Neath Port Talbot, Wales 05/14/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dyffryn Clydach, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend and Swansea.

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City Problem Type Report Time
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomBridgend Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Dyffryn Clydach, Wales

Latest outage, problems and issue reports in Dyffryn Clydach and nearby locations:

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Payne7Shaz Sharon Payne (@Payne7Shaz) reported

    @bt_uk So BT doesn’t compensate on a Sunday for no service so does that mean I don’t have to pay line rental on a Sunday???

  • RacingPuma John McGregor (@RacingPuma) reported

    @bt_uk BT Openreach have left disabled 79yo relative with no internet and very crackly landline (including on emergency call button) for 10 days now, asking us to repeat home tests we have already done numerous times and once they closed the fault report without telling us

  • Trevhimself Daniel Trevor (@Trevhimself) reported

    @bt_uk are customers a joke to you? Internet activation date 22nd of march. Now the 26th still no Internet. 3 engineer appointments not attended wtf am I paying for?

  • fi_ratcliffe Fi Ratcliffe (@fi_ratcliffe) reported

    Every Friday my @bt_uk internet lags/drops/buffers all day long. Huge coincidence or an issue somewhere every week?

  • rdflynn Ryan Flynn (@rdflynn) reported

    @bt_uk I've been having multiple issues with my broadband recently - it now seems that my setup is randomly dropping the connection I have set up via my WholeHome discs and some of the discs randomly disappeared from the app! Any advice?

  • eliveitup Ian Livett (@eliveitup) reported

    @bt_uk my connection is shocking today. Seems the weather is causing issues?

  • stevefarrugia Steve Farrugia (@stevefarrugia) reported

    It seem @BT_UK are only interesting in raising complaints rather than fixing the initial problem. Three 5 hour appointment slots missed in a week, with another booked in for Monday afternoon. What's the odds they'll show up?

  • PeteDavis3 Pete Davis (@PeteDavis3) reported

    @colsta007 @bt_uk I am having the same trouble with them, promise of engineers who don’t turn up, no record of my previous calls apparently, odd items of equipment turn up by courier which must have been sent by BT TERRIBLE SERVICE

  • BluesWomenFans Blues Women Fans (@BluesWomenFans) reported

    Blues have only had 1 game shown on BBC4 and only 1 game shown on BT Sport All other teams in the WSL have had MANY MORE games on TV All Blues other games have been streamed on the FA Player where picture QUALITY IS POOR How about @BBCSport and @btsport be fairer to all teams?

  • tomrees101 thomas rees (@tomrees101) reported

    @btbusinesscare I am yet again sat here in despair at the lack of customer care and integrity shown by BT. I have to get our broadband up and running to open our business - I cannot be presenting an impossible ask here, I've got a hub just no broadband! Please help!