BT (British Telecom)

BT (British Telecom) Outage Report in Dyffryn Clydach, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dyffryn Clydach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dyffryn Clydach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dyffryn Clydach, Neath Port Talbot, Wales 09/01/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dyffryn Clydach, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Internet
United KingdomSwansea Phone
United KingdomSwansea Internet
United KingdomSwansea Wi-fi
United KingdomSwansea Internet
United KingdomSwansea Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Dyffryn Clydach, Wales

Latest outage, problems and issue reports in Dyffryn Clydach and nearby locations:

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • onlinedesignuk 🖥 Online Design (@onlinedesignuk) reported

    @OpenreachHelp Well that will be @BTCare but is it not your team that should have turned up to fix but didn’t even notify of not arriving?

  • natstar10 Natalie (@natstar10) reported

    @bt_uk I have had a notification that a DD has been set up that I have no knowledge of. Who do I contact to check the details before I cancel it with my bank? Thanks.

  • aidyglo Adrian Jones (@aidyglo) reported

    @bt_uk Tried that twice and switching on and off. Had problems for month and engineers are constantly in the village trying to sort the problems out. Don’t think it’s fair we pay for a service you don’t provide.

  • lisa7514 LisaF1 🏁 (@lisa7514) reported

    @bt_uk Dm'd now, someone is looking into it hopefully! But It's been awfu customer service so far!

  • Voyagerairports Voyager UK Chauffeurs Limited (Northants) (@Voyagerairports) reported

    @TheJaseLife @bt_uk I’ve caught so many bad and dangerous driving incidents on dash cam recently. If I sent them all to @NorthantsPolice ‘operation snap’, it would be a full time job!!

  • ComXcomics Eddie Krueger (@ComXcomics) reported

    @bt_uk Thanks, but no indication of when that will be, despite my request to escalate. Also, very convenient that they appear to be the one department I can’t find on social media. Your lack of progress and support so far contradicts everything your business claims to be.

  • gabz_gbaby gabby (@gabz_gbaby) reported

    @EE @btsport I only get updated if I call and block up the customer service line, which seems utterly ludicrous. Surely you know when you're expecting stock and can give an update. Have never had any issues with EE, but have been left very disappointed with this level of customer service.

  • samuel_waite samuel waite (@samuel_waite) reported

    @bt_uk Spent 2 hours each day on for the past week trying to get through to speak to someone about the wifi, the customer service is absolutely shocking wouldnt recommend if you want fast replies and good customer service, especially from the first blue chip company

  • DanHadouken Dan 🤙 (@DanHadouken) reported

    Massive shout out to @bt_uk customer service today for sorting out our router and connection issues. I had been with @virginmedia for the past few years and its safe to say BT helped me more in the last hour than Virgin Media ever did whilst I was with them #CustomerService

  • MMA_Einar Einar 💎 (@MMA_Einar) reported

    @UFCEurope @btsport All European main event.. on a card that's at the worst time possible for Europeans.. You have to change this, it's horrific to watch at 2am-8am