BT (British Telecom) Outage Report in Dyffryn Clydach, Neath Port Talbot, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Dyffryn Clydach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dyffryn Clydach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Dyffryn Clydach, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Neath, Swansea and Bridgend.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Dyffryn Clydach, Wales
Latest outage, problems and issue reports in Dyffryn Clydach and nearby locations:
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Paul Potts (@paulpottsmusic) reported from Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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owen gerrard (@owen485) reported from Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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ajp (@gwentvillan) reported from Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Daniel rees (@Racingdanny8) reported from Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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owen gerrard (@owen485) reported from Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Will Jones (@WillJones15) reported from Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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James Butler (@mrjpbutler) reported from Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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Paul Potts (@paulpottsmusic) reported from Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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stuart davies (@stuartd32) reported from Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Rich Powell (@TheRichPowell) reported from Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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PAUL REES (@PAULREES10) reported from Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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David Taylor (@Davetails) reported from Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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owen gerrard (@owen485) reported from Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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owen gerrard (@owen485) reported from Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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owen gerrard (@owen485) reported from Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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owen gerrard (@owen485) reported from Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Owen Howe (@Owsh94) reported from Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Leanne Richards (@leannemrichards) reported from Bishopston, Wales
@bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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michael (@michaaeel1991) reported
@bt_uk hi there - we were due compensation for a delay to our service installation by about 2 months. I was told this would show on my account within about 14 days but so far can’t seem to see it and today for a bill for £29.99. Is there a way to check when it will show? Thanks
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Brian Beattie (@BrianBeattie5) reported
@bt_uk What utter crap, u are robbers
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David Coleman (@DavidColeman33) reported
Currently a @BTCare residential FTTH customer and desperately want to switch the account to @btbusinesscare. But I'm told that I have to see out my residential contract! How dreadful ☹. No such problem at my other location moving from @virginmedia residential to business!
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Richard Robinson (@Iamcosmicsoup) reported
@bt_uk So what your saying I will have to cancel my order so you will then be able to arrange to move my master socket.
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Honestyandintegrity (@Honestyandinte1) reported
@bt_uk have locked me out of my email account twice in the the last month and seem incapable of resolving a simple problem. Currently it's 5 days - customer service do not have a clue and seeem unable to talk to their own technical team. Customers deserve better @bt_uk HELP!!!!
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Karen Moore (@kaloumo) reported
@bt_uk hey, my mum and dad have two of you BT HD voice phones. They stopped working yesterday but things were fixed this morning - however, they’ve lost all their contacts. Is there anyway to get them back? Will this happen every time they go down?
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Aidan Brennan (@braemar88) reported
Really disappointing service from @bt_uk today. Engineer never showed up and no explanation.
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Ashley Baker (@AshleyBaker83) reported
@bt_uk I am supposed to be joining Vodafone but they cancelled my contract and didn’t before telling me, I have submitted my order again but they can’t install until 23rd July. If BT can do it sooner I’ll cancel Vodafone and go with you
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James D Muir (@JamesDMuir) reported
@bt_uk just wondering if you have any known issues in the IP17 area? All of my devices are unable to connect to the internet. I’m using 4G on my phone.
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Andrea (@weaves70) reported
@bt_uk have left my 85 year old mother without phone for 2 days after botched attempt to connect her to broadband. Dangerous as her careline emergency call needs it to work. 1st customer “care” person lied to us, 2nd one better but still no phone. #btuseless