BT (British Telecom) Outage Report in Dyffryn Clydach, Neath Port Talbot, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dyffryn Clydach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dyffryn Clydach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Dyffryn Clydach, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Bridgend and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Bridgend |
Internet | |
| Bridgend |
Internet | |
| Neath |
Internet | |
| Swansea |
Internet | |
| Bridgend |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Dyffryn Clydach, Wales
Latest outage, problems and issue reports in Dyffryn Clydach and nearby locations:
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Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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rohit krishnan
(@krishnanrohit) reported
hey @bt_uk we've had 6 separate calls over past 2 weeks to get our broadband working because one of your engineers cut the wire. every single time they lie that someone's coming next day, and then dont show up. can you somehow fix this? or is the only option to change providers?
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Jimbo1344
(@jimbo1344) reported
@bt_uk I pay BT £55 for broadband. But this offer is £6? Help required.
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Karl Downes
(@anonywelshguy) reported
@bt_uk Had to travel by bus last week with spinal issues, assured twice that my BB would be installed beforehand, didn't happen. Had 13 hour days last week, exhausted. BT are utterly incapable. They push you into DM messages so people don't see the truth. Check trustpilot, shocking 1.6.
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Matt
(@matthewdh1993) reported
@bt_uk internet down without warning for planned work, not able to use mini hub due to “spending limit”shocking service.
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Tina Mitchell
(@Tinamitt) reported
@bt_uk please can you help me sort out this mess?
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Lisa Catto - Queen of Automation
(@Lisa_Catto) reported
@LeeMarkDavies @bt_uk There was. A problem with connecting to the Amazon AWS servers. I wasted over an hour with support rebooting and telling me it was my Ethernet cable. They didn’t even know
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Tina Mitchell
(@Tinamitt) reported
@bt_uk @bt_uk please can you help me sort out this mess?
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Dave Tidwell
(@DJGTidwell) reported
In further updates, I have to credit the @bt_uk team with their support in expediting the final stage of fibre installation. They have been able to improve the final installation date by a massive 3 weeks! #ThankYou #fibre
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Lindsay Brown
(@linzinwoz76) reported
@bt_uk three weeks no connection... "we aim to be fixed by" "we will call you between 2 and 4 to confirm your service" shocking service.... 16 years a customer!! Disgusted!!
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Mikey
(@quis_ut__deus) reported
@bt_uk 24hrs and still no service but that’s OK according to your customer care team. Your company needs to be avoided like the plague! Just awful! I regret renewing my contract