BT (British Telecom)

BT (British Telecom) Outage Report in Dyffryn Clydach, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dyffryn Clydach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dyffryn Clydach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dyffryn Clydach, Neath Port Talbot, Wales 02/04/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dyffryn Clydach, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Bridgend and Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomBridgend Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Dyffryn Clydach, Wales

Latest outage, problems and issue reports in Dyffryn Clydach and nearby locations:

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • GriffinSpurs Griff (@GriffinSpurs) reported from Bridgend, Wales

    Hey @btsport your app and your website is ******* shit. Won’t let me log on

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • jamietomx Jamie Thomas (@jamietomx) reported from Swansea, Wales

    @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LFC_8_7 dljp (@LFC_8_7) reported

    @bt_uk why does your online chat ask for a landline number when I’m just a broadband only customer? You don’t call back and our internet has been dropping for over a week. Engineer said no fault but the day before “our internet dropped 52 times”.

  • WordsmithsUnltd Louise Turner (@WordsmithsUnltd) reported

    @bt_uk need help for a vulnerable old person who has medical conditions & whose landline was meant to be working by 31 Aug - but still no sign of an engineer visit. She lives alone. What can be done so she isn’t found collapsed again with no landline?

  • TristanMorris7 Epoch Sparrow (@TristanMorris7) reported

    @bt_uk I rely on my emergency lifeline. My bb and ll died yesterday, an engineer was meant to fix it today but didn't turn up! I rang and found out it was just left open. I NEED this fixed! Do I get myself checked into hospital or what? 36 hours now. Please help!

  • JKSimpson10 Janice Simpson (@JKSimpson10) reported

    Not happy with level of service we're receiving from @bt_uk we asked to speak to the operative's supervisor on a call to check on progress. That will take 72 hours. Sorry what ? Surely a telecomms company can contact one another in less than 72 hours !

  • russy_1 russy-1 (@russy_1) reported

    @UKPowerNetworks well who'd have guessed... There's a problem near my home so you just rock up & turn off the power without telling anyone... Working from home. So lost work. @BTCare so no Internet so no calls what a way to run stuff #shambles #failure

  • ukiukimidnite awadama fever (@ukiukimidnite) reported

    Hi @bt_uk - I cancelled my monthly BT Sport subscription a few weeks ago so I’m now in the 30 day notice period Is it possible to cancel the cancellation and just continue my subscription (without any extra charges) please?

  • steviebritts Soundwell Gas💥 (@steviebritts) reported

    @bt_uk I have done this and I am left without service....24 years with virgin.....1st day with BT and can't even get help

  • RICHARDBEEDELL1 Richard Beedell (@RICHARDBEEDELL1) reported

    @bt_uk guys what is your sales/ customer teams doing?? Lying on sales calls, or simply not trained well enough? Now cut off after 45 minutes and no one has called me back?! Terrible service for a person who works with BT Wholesale marketing

  • Kelly_lynn82 Kelly Lynn Langridge (@Kelly_lynn82) reported

    @bt_uk That would help a huge amount, thank you Nicola. How do we make this happen?

  • CityLabs1 Raguel (@CityLabs1) reported

    @bt_uk That is rather missing the point? You cold call for an upgrade that doesn’t make any difference in my area, I cancel, you continue to bill me and claim you have no record of complaint or cancellation. And then suggest that I sign a new contract to get out of it?