BT (British Telecom) Outage Report in Dyffryn Clydach, Neath Port Talbot, Wales

Problems in the last 24 hours in Dyffryn Clydach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dyffryn Clydach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Dyffryn Clydach, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Swansea, and Maesteg.

City	Problem Type	Report Time
Bridgend	Total Blackout	19 days ago
Swansea	Phone	21 days ago
Bridgend	Internet	1 month ago
Bridgend	Phone	1 month ago
Maesteg	E-mail	2 months ago
Swansea	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dyffryn Clydach, Wales

Latest outage, problems and issue reports in Dyffryn Clydach and nearby locations:

• 
  owen gerrard (@owen485) reported 22 seconds ago from Bridgend, Wales

  @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

• 
  PAUL REES (@PAULREES10) reported 4 minutes ago from Pontarddulais, Wales

  @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

• 
  Andy Jones (@andyj7) reported 5 minutes ago from Skewen, Wales

  @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

• 
  Kieran (@kiebenson) reported 12 minutes ago from Glyn-neath, Wales

  @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

• 
  Andrew Lewis (@Andrew_Lewis_11) reported 25 minutes ago from Ammanford, Wales

  Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

• 
  owen gerrard (@owen485) reported 26 minutes ago from Bridgend, Wales

  @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

• 
  Daniel rees (@Racingdanny8) reported 27 minutes ago from Cwmafan, Wales

  My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

• 
  owen gerrard (@owen485) reported 28 minutes ago from Bridgend, Wales

  @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

• 
  Griff (@GriffinSpurs) reported 30 minutes ago from Bridgend, Wales

  Hey @btsport your app and your website is ******* shit. Won’t let me log on

• 
  jasey (@llangyjack) reported 33 minutes ago from Port Talbot, Wales

  @bt_uk guess what it's not working again !!!!!!!!!!!

• 
  Paul Potts (@paulpottsmusic) reported 37 minutes ago from Aberavon, Wales

  @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

• 
  ajp (@gwentvillan) reported 38 minutes ago from Newcastle Higher, Wales

  @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

• 
  jasey (@llangyjack) reported 39 minutes ago from Llangyfelach, Wales

  @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

• 
  Kieran (@kiebenson) reported 42 minutes ago from Swansea, Wales

  @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

• 
  Marc Teesdale (@Marct009) reported 44 minutes ago from Swansea, Wales

  @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

• 
  Will Jones (@WillJones15) reported 45 minutes ago from Swansea, Wales

  @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

• 
  Paul Potts (@paulpottsmusic) reported 47 minutes ago from Aberavon, Wales

  @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

• 
  David Taylor (@Davetails) reported 53 minutes ago from Aberavon, Wales

  @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

• 
  owen gerrard (@owen485) reported 59 minutes ago from Bridgend, Wales

  @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

• 
  owen gerrard (@owen485) reported 59 minutes ago from Bridgend, Wales

  @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz Brown (@brownlizjl) reported 3 minutes ago

  @bt_uk Thanks I will put in a complaint about the cooling off period being sent to the wrong person as it’s not the billing account and my husband may be let in from the garden at some point! He will never make this mistake again. The dog house is very cold at this time of year!

• 
  Brian Thomas (@brian6211) reported 3 minutes ago from Edinburgh, Scotland

  @ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?

• 
  Liz Brown (@brownlizjl) reported 5 minutes ago

  @bt_uk James there is no point we don’t have the cables down here to provide faster broadband and we are paying for fibre broadband. I am fuming my husband was sold a 36 month contract and now we are stuck because the confirmation email was sent to my daughter so I couldn’t cancel!

• 
  Shaun Friend (@ShaunFriend) reported 7 minutes ago

  @bt_uk Was just venting this is a serious issue affecting 280 numbers. I’m sure BT wholesale will pick it up when they feel like it.

• 
  Gurs Sehmi (@GursSehmi) reported 7 minutes ago

  So I sent @BTCare feedback on how terrible their service is... They apparently understood this as "my fault has been fixed and I'm happy!!!!" 🙄

• 
  Brian Thomas (@brian6211) reported 9 minutes ago from Edinburgh, Scotland

  @bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom

• 
  John McQuay (@jayemmcornish) reported 12 minutes ago

  So, I contact @btbusinesscare about the fact the cancellation of my web hosting has not been done. What do they do? They cancel my @Office365 account, an account I specifically asked them NOT to cancel... 😠😠😠😠

• 
  MIKE GRADY (@gradysez) reported 14 minutes ago

  @bt_uk Yes. Completely change your attitude to customers and stop hiding behind your support staff. Give us proper information and simple instructions. Cut the crap.

• 
  North Yorkshire Owls (@NorthYorksOwls) reported 14 minutes ago

  @sbd233 @btsport He’s horrible

• 
  Scott Parkes (@ScottParkes16) reported 17 minutes ago

  @bt_uk 7th day in a row now with my broadband going off for hours! Groundhog Day! 2 years now of intermittent poor service. Glad I’m paying for 8mb and getting 3mb for 7 hours as day