BT (British Telecom) Outage Report in Dyffryn Clydach, Neath Port Talbot, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dyffryn Clydach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dyffryn Clydach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Dyffryn Clydach, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Bridgend and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Bridgend |
Internet | |
| Bridgend |
Phone | |
| Maesteg |
||
| Swansea |
Internet | |
| Bridgend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Dyffryn Clydach, Wales
Latest outage, problems and issue reports in Dyffryn Clydach and nearby locations:
-
David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
-
Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
-
Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
-
Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
-
Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
-
Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
-
Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
-
Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
-
Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
-
Griff
(@GriffinSpurs) reported
from
Bridgend, Wales
Hey @btsport your app and your website is ******* shit. Won’t let me log on
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
-
Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
-
Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
-
PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
-
jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
-
ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
-
jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
-
Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Thomas Down
(@tomdown1984) reported
@bt_uk a guy called Sam in your customer service centre I think based in Liverpool (he was Scouse) gone above & beyond today for an account for an elderly person. He was absolutely amazing & a credit to your company 👍🏻
-
James Banks
(@jamesbanks) reported
Loss of service on the broadband open reach modem. Just in time for Christmas. @bt_uk
-
Deborah Knibbs
(@DebKnibbs) reported
@james7baker @bt_uk I had the same issue a couple of years ago! Have since moved to Sky for phone and broadband much better service
-
Ian Glayzer
(@Glayzer23) reported
@bt_uk Aboslutely appalled by the disgraceful levels of service we’ve received from yourself. Broadband should have been activated on 8th Dec, after several mistakes with orders and being promised activation yesterday were now being told it will be 29th Dec. Unacceptable
-
Stewart
(@FuzzyBake) reported
@bt_uk So got BT Fibre, phone hasn’t worked yet - £40 credit on the account (still not working) last night Broadband crashes (external line) and BT can’t fix it for a week. Sorry kids you can’t use your PlayStation or PC over Christmas by the way you can’t stream movies either
-
Tim Fernando
(@timfernando) reported
@bt_uk I’m on the phone to you now. You’ve cocked up the dates despite having a system that clearly states dates in January for our move. First customer service person offered no apology, tried to blame Openreach then tried to blame us. Awful!
-
Andy Taylor-Jones
(@AntonMFC) reported
@bt_uk Firstly a big Thank-you to Laura (Enniskillen) who has tried very hard to sort our problem. Unfortunately still no Internet, since 1st Dec. Not acceptable!!
-
Phil-iz Navidad™ ❄️
(@PhilEMeade) reported
Do internet products (PlayStations, etc.) use broadband data if they’re plugged in, but the device is not switched on? 🤔 We’re having connectivity issues and told to basically plug out everything that’s not in use? @bt_uk
-
Matt Allen
(@Mattyumbaba) reported
@bt_uk out of interest, how long after a complaint is made do you typically except it to be resolved? Or at least acknowledged? Been waiting around 6 weeks and called every week to be told it had been assigned to someone and I’ll hear that week!! It’s getting silly now!!!
-
Lewis
(@LewC91) reported
Happy Christmas from @bt_uk your internet isn’t working, we can see there is a fault but as its christmas nobody is working so we’ll send someone to fix it next week. What a joke 🤬