BT (British Telecom) outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Glasgow, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 26, 9:57 PM GMT+1.
- Internet (66%)
- Wi-fi (21%)
- Total Blackout (8%)
- Phone (5%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G1 , G12 , G5 , G15 , G72 and G40 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Paisley, Airdrie, Hamilton, and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 22 hours ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Wi-fi | 2 days ago |
|
Glasgow
|
Internet | 3 days ago |
|
Glasgow
|
Internet | 4 days ago |
|
Glasgow
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, ScotlandBroadband sorted for the new place. 500Mb download speeds and half price for the first 6 months too! Thank you @bt_uk - excellent service from your staff today. 👌
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Gareth Lowry (@GarethLowry) reported from Bishopbriggs, Scotland@perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!
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Eilidh Grant (@alesbales) reported from Glasgow, Scotland@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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Andy Macca 💙 (@Macca87) reported from Thornliebank, Scotland@ScottishFA @bt_uk Never expected to hear @julesbreach talking about Banff! Look forward to it 🏴
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Amy ❤️🔥 (@amykershxw) reported from Glasgow, ScotlandWHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????
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Riain McConnell (@riainsupertramp) reported from Glasgow, Scotland@bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.
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BT Business Care (@btbusinesscare) reported from Glasgow, Scotland@DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.
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Willie Holloughby (@kirkoddie) reported from Inchinnan, Scotland@btsport Terrible new format all buttons iPads everybody pressing screens 8 games in half an hour Analysis in the other half an hour ,so dark its like a Cinema I hate it
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Andy Duncan (@andyjd747) reported from Renfrew, ScotlandI’m currently charged £20 per month (latest bill) for @btsport as a BT Broadband customer. Used to be half that price. Cannot get away from the feeling that I am being swizzed. Go look on the Web and BT Sports’ pricing could be described as damned opaque at best #fleeced4profit
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Carry On EBTs (@Mucky1) reported from Glasgow, Scotland@bt_uk email down? Can’t access anything just now.
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James Marshall (@jmgrahit26) reported from Dennistoun, Scotland@bt_uk When I use my EE mobile signal, the problem disappears. I tried calling 0800 800 150, but I get sent text messages that won't allow me to speak to an advisor
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Craig Johnston (@CraigyJ) reported from East Kilbride, Scotland@btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!
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Scott Ratcliffe (@scotty2808) reported from Milngavie, Scotland@prodnose @bt_uk operate the service. 👍 #beyondlimits
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Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland@bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.
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ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland@bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!
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Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland@Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.
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Alan Currie (he/him) (@AlanCurrieEMT) reported from Motherwell, Scotland@btsport @btsportfootball congratulations on the worst most biased commentary I have ever heard!
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TRM (@TahirRMalik) reported from Glasgow, Scotland@bt_uk Cloud voice is ****, plz stop peddling that to your customers.
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Andrew Donnelly (@donners32) reported from Glasgow, Scotland10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Mark Ross (@markpross) reported from Motherwell, ScotlandAFL now suspended too. With no live support to show it is actually unbelievable that @btsport continue to charge full price for their sports channels with no option to pause. They need to address this now.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Smith (@Simoncitizen) reported@Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?
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Graeme Davis (@GraemeDavis) reported@bt_uk That doesn’t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?
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Caroline (@snowlingc) reported@bt_uk Your missing the point, your engineer installed full fibre today but it is still not working after 7 hours of flashing pink
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Trina S 💙 (@BrownEyedGirlGB) reported@bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat
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George Somerville (@geosomerville) reportedWiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk Still can't get this problem fixed. Spent an hour on the phone yesterday, was promised a call back today at 3pm. No-one rang. Back on hold again. What do I do?
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Tommy (@leopardtommy) reported@bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.
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Emma (@88ejackson88) reported@bt_uk ive been without internet since early last night now, can you please help
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Vicky Johnson (@VicJohnson04) reported@skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.