BT (British Telecom) outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Glasgow, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 19, 1:27 PM GMT+1.
- Internet (65%)
- Wi-fi (23%)
- Total Blackout (7%)
- Phone (5%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G15 , G5 , G12 , G40 , G33 and G42 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Paisley, Airdrie, Hamilton, and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Wi-fi | 5 days ago |
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Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland@Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv I wouldn’t mind listening in to a conversation like that. “He says bad hings aboot Ra Gers. Pyoor canny stand us, an ah’ll no be watching Ye again”.
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Andrew Donnelly (@donners32) reported from Glasgow, Scotland10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Neil White 🚢⚓📸 (@neilwhite483) reported from Paisley, ScotlandGood afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!
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ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland@bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!
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Ozzysraders 🇬🇧⚽️ (@DavidOsborne4) reported from Milton of Campsie, Scotland@bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....
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William Sweeney - Blue Tick pending (@billsyerman) reported from Glasgow, Scotland@kellylongmanutd @btsport “Macca” is just an embarrassment. How he gets paid for his contribution is beyond me. I’ve heard better analysis from drunks down the pub
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ARCHIEEE (@MMArchieee) reported from Glasgow, ScotlandHow ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts
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Lainey sheahan (@Laineysheahan) reported from Glasgow, Scotland@JuddMaate @bt_uk @BTCare I have the same issue so frustrating
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Ian Donnelly (@Dongie1963) reported from Paisley, Scotland@btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game
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Riain McConnell (@riainsupertramp) reported from Glasgow, Scotland@bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.
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Jim Gellatly (@JimGellatly) reported from Cambuslang, Scotland@alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.
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Lorraine McD (@lor51) reported from Glasgow, Scotland@bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?
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Paul S. Beaton (@paulsbeaton) reported from Glasgow, Scotland@RKA_89 @bt_uk Any joy Rachael? Having the same issue
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Alan Currie (he/him) (@AlanCurrieEMT) reported from Motherwell, Scotland@btsport @btsportfootball congratulations on the worst most biased commentary I have ever heard!
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Steve McKinnon 🏴 (@StevenMcKinnon) reported from Glasgow, ScotlandHonestly @bt_uk strive to find ways to **** up everything to do with customer experience.
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Caroline Jackson (@misscthomson) reported from Motherwell, Scotland@bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful
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John Clarke (@johnclarke1) reported from Glasgow, ScotlandHi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?
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Eilidh Grant (@alesbales) reported from Glasgow, Scotland@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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Chris McWilliams (@berbamcwillyz) reported from Glasgow, ScotlandCome on to **** @SkySports and @btsport at least put old classic football matches on instead of this cricket and racing. Least it Would give me an excuse for a swally
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Social Enterprise Direct (@socialentdirect) reported from Glasgow, ScotlandDue to a major nationwide outage with @Gamma_Business and @BTCare we're experiencing issues with our helplines. We expect all of our services to be functioning as normal by 9am on Monday. We apologise for any inconvenience caused
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brian McBride (@brian_mcbride1) reported@bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed
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Paul stagg (@Staggly) reported@bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here
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Tracy Kydd (@injuredcyclist_) reported@bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that
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jack250213 (@e4290936) reported@bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!
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Paul stagg (@Staggly) reported@Nigelh7n @bt_uk it’s affecting be so many people and they can’t fix it - we all need to push for compensation
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Morwenna Moseley (@Morwenna41) reported@bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna
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Gizmo (@Gizmo83508413) reported@bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?
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Simon Smith (@Simoncitizen) reported@Rainmaker1973 This is how it used to be. Honestly we are going backwards. The #digital age is #buckling. I have a problem with my landline. The digital service on #X can not solve it so I have to write a snail mail letter to @bt_uk
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Alexandra O'Byrne (@AlexaOByrne) reported@simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.
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Nikki Anderson (@NikkiOsbor4715) reported@bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡