BT (British Telecom) outages and service status in Glasgow, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 3 outage signals in the last 24 hours around Glasgow, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 13, 11:15 AM GMT+1.
- Internet (64%)
- Wi-fi (16%)
- Total Blackout (9%)
- E-mail (7%)
- Phone (4%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G32 , G31 , G21 , G72 , G51 and G45 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Hamilton, Paisley, East Kilbride, Motherwell, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Wi-fi | 35 minutes ago |
|
Glasgow
|
Wi-fi | 5 hours ago |
|
Glasgow
|
Internet | 16 hours ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Dave (@MXK1000) reported from East Kilbride, ScotlandGuys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source
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Beth Mattear (@bethmattear) reported from Glasgow, ScotlandAbsolutely shocking customer service from @bt_uk !!!
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Fraser Ellis (@iFraserellis) reported from Glasgow, ScotlandWhen @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.
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BT Business Care (@btbusinesscare) reported from Glasgow, Scotland@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
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iexpl0re (@iexpl0re1) reported from Glasgow, Scotland@bt_uk Its Rediculous... Previous box no problem but will continue to problem solve it
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christopher (@sheeper88) reported from Glasgow, Scotland@bt_uk I always access my emails through the Gmail app, and login to my account online. Will see if it sorts itself throughout the day.
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pole vaulting taliped (@willmill82) reported from Glasgow, Scotland@MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.
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Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland@Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.
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George Somerville (@geosomerville) reported from Glasgow, ScotlandTell you what @btsport swap out that awful lineker/ Ferdinand advert for the wonderful Samsung Star Wars Save the Chewie Dog advert and I’ll keep watching....
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ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland@bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!
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Sir Owen (@AwajiokanOwen) reported from Glasgow, Scotland@btsportfootball @btsport what’s the problem with Barcelona match?
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James Marshall (@jmgrahit26) reported from Dennistoun, Scotland@bt_uk When I use my EE mobile signal, the problem disappears. I tried calling 0800 800 150, but I get sent text messages that won't allow me to speak to an advisor
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Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland@Liam_Houghton98 The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out.
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Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland@bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼
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Ian Donnelly (@Dongie1963) reported from Paisley, Scotland@btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game
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yvonne Fleming (@yvonne_fleming) reported from Hamilton, Scotland@bt_uk We have had an absolutely shocking experience in the transition of analogue phones to iCloud which has resulted in the dental practice I work in being left with no business phone number at all. It has caused chaos in my practice and no help from iCloud support
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Social Enterprise Direct (@socialentdirect) reported from Glasgow, ScotlandDue to a major nationwide outage with @Gamma_Business and @BTCare we're experiencing issues with our helplines. We expect all of our services to be functioning as normal by 9am on Monday. We apologise for any inconvenience caused
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Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland@Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv I wouldn’t mind listening in to a conversation like that. “He says bad hings aboot Ra Gers. Pyoor canny stand us, an ah’ll no be watching Ye again”.
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Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland@gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.
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Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland@bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ANDREW HENDERSON (@AHende1006) reported@bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .
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Lou Skunt (@Bubbler_Ranx) reported@bt_uk I've been on the fuckarse internet for 30 bludclart years. I don't need my ******* hand held. This **** is not important.
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Amit (@Amit72191182463) reported@btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?
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Owen (@OwenJBlanche) reported@bt_uk sort your Internet out been crap for over a week in our place
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Tablet Science (@TabletScience) reported@bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?
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John (@palacejohn) reported@bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?
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Alexander Seale (@AlexSeale) reported@bt_uk Internet has been down all day. This is terrible. Please help!
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor 👎
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BudeBee (@_BudeBee) reported@bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue
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Pierssy 💙 (@Pierssy) reported@bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!