BT (British Telecom)

BT (British Telecom) Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G5, G51, G12, G31, G14, G22 and G1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Glasgow, Scotland 11/24/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Glasgow, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Erskine, Hamilton, Coatbridge, Motherwell, Bellshill, East Kilbride, Clydebank and Airdrie.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Phone
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • willmill82 pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • westendbar West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • GarethLowry Gareth Lowry (@GarethLowry) reported from Bishopbriggs, Scotland

    @perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!

  • Macca87 Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • emmaroo74 Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • Dongie1963 Ian Donnelly (@Dongie1963) reported from Paisley, Scotland

    @btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game

  • CraigyJ Craig Johnston (@CraigyJ) reported from East Kilbride, Scotland

    @btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • prichardson76 Paul Richardson (@prichardson76) reported from East Kilbride, Scotland

    @bt_uk What’s the chances of my landline fault getting fixed today on the estimated fix date so I can get broadband ?

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • sarahtottie sarah adams (@sarahtottie) reported from Glasgow, Scotland

    @bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeH0llister Mike (@MikeH0llister) reported

    @BTCare you put my broadband installation back by a month. RIDICULOUS. There is already an active bt broadband service there All you are doing is delivering a router. I have a router - why is it going to take 8 weeks to activate?!

  • sarabara1973 Sara Waters (@sarabara1973) reported

    @bt_uk so now 13 days without any internet and estimated reconnection now moved to Friday so 17 days but moves on every day . Totally unacceptable service

  • SteelyCityDan Dan Pressland (@SteelyCityDan) reported

    @bt_uk They only agreed to drop charges that should never have been applied in the first place - I had already sent them a copy of your letter saying tv could be cancelled for free, & the bill was for the period 19/01-18/02 after I'd stopped being a customer on the 16th. No favour done

  • tinamay1977 Tina Raistrick (@tinamay1977) reported

    @bt_uk caller display not working,called bt and was told the previous call handler had removed 1571 call protect and caller display by accident. This person said she had reinstated it. Still not working

  • isaolinat ooo (@isaolinat) reported

    @bt_uk Thiw is BS. I have 3 of these discs and still have unstable wi fi

  • MarkAshley01 Mark Ashley (@MarkAshley01) reported

    @steeleyp_ @btsport All i know is i pay for BT sport which makes me a BT sport customer you whopper!

  • salahudeen__ Salahudeen (@salahudeen__) reported

    @bt_uk Bullshit, my wifi is terrible

  • SteelyCityDan Dan Pressland (@SteelyCityDan) reported

    @bt_uk This is beside the fact that it took me 5 phone calls to actually get my account cancelled, including 3 after I'd already left, and I was still being issued a bill as your system had never actually closed my account.

  • LaurenFlorencex Lauren Florenće (@LaurenFlorencex) reported

    @BTCare no customer service or help, left in a pandemic with no help until end of week, key worker working from home and can’t send out a hub, shocking

  • LaurenFlorencex Lauren Florenće (@LaurenFlorencex) reported

    @BTCare been a customer for 30years and Neave in the loyalty department was so rude and unhelpful from a fault which was your own