BT (British Telecom) outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 3 outage signals in the last 24 hours around Glasgow, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 19, 1:27 PM GMT+1.
- Internet (65%)
- Wi-fi (23%)
- Total Blackout (7%)
- Phone (5%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G15 , G5 , G12 , G40 , G33 and G42 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Paisley, Airdrie, Hamilton, and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Total Blackout | 7 hours ago |
|
Glasgow
|
Internet | 20 hours ago |
|
Glasgow
|
Internet | 22 hours ago |
|
Glasgow
|
Wi-fi | 1 day ago |
|
Glasgow
|
Wi-fi | 4 days ago |
|
Glasgow
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
-
Dave (@MXK1000) reported from East Kilbride, ScotlandGuys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source
-
Andrew Donnelly (@donners32) reported from Glasgow, Scotland10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
-
TRM (@TahirRMalik) reported from Glasgow, Scotland@bt_uk Cloud voice is ****, plz stop peddling that to your customers.
-
Dyln 🍀 (@dylnlittle) reported from Paisley, ScotlandBT is honestly the worst company to have your internet with @bt_uk
-
Caroline Jackson (@misscthomson) reported from Motherwell, Scotland@bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful
-
Gareth Lowry (@GarethLowry) reported from Bishopbriggs, Scotland@perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!
-
c74NcK (@AgentZara) reported from Viewpark, Scotland@bt_uk trying to speak to someone regarding a broadband issue is nigh on impossible. I'm not interested in stupid text messages that incur a charge on my mobile. How do I speak to someone? Pathetic service this.
-
david (@djbshearer) reported from Glasgow, Scotland@bt_uk very frustrated Fibre100 customer here - it should be called FIbre15!! Continued intermittent faults since last Sept.Have spent crazy amounts of time reporting faults and have had 3 no shows from engineers when booked. Fault reported on 4 Apr still not fixed! WHEN?!?
-
Eilidh Grant (@alesbales) reported from Glasgow, Scotland@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
-
christopher (@sheeper88) reported from Glasgow, Scotland@bt_uk can't access emails (asking to enter credentials) or login to my account (webpage cannot be loaded) this morning, is there issues your end?
-
Ian Donnelly (@Dongie1963) reported from Paisley, Scotland@btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game
-
Fraser Ellis (@iFraserellis) reported from Glasgow, ScotlandWhen @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.
-
hollie (@xhollieeesmithx) reported from Thorntonhall, ScotlandDon’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk
-
Scott Ratcliffe (@scotty2808) reported from Milngavie, Scotland@prodnose @bt_uk operate the service. 👍 #beyondlimits
-
Fred Parry (@fredparry3) reported from Glasgow, Scotland@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
-
Beth Mattear (@bethmattear) reported from Glasgow, ScotlandAbsolutely shocking customer service from @bt_uk !!!
-
Ro55co 🇬🇧 (@rosscurrie971) reported from Paisley, Scotland@ibroxrocks @btsport @SkySports Typical of BT to **** up coverage of a sport.
-
Paul S. Beaton (@paulsbeaton) reported from Glasgow, Scotland@RKA_89 @bt_uk Any joy Rachael? Having the same issue
-
BigAlexMcQ (@AlexanderMcQui4) reported from Hamilton, Scotland@dafties @Record_Sport @chris_sutton73 Laughing like a wee boy about rangers on a btsport live broadcast? There is no way rangers should have to give him media accreditation after that incident alone. Sutton's conduct wasn't that professional either but if I'm honest wasn't far off my thoughts at the time.
-
christopher (@sheeper88) reported from Glasgow, Scotland@bt_uk I always access my emails through the Gmail app, and login to my account online. Will see if it sorts itself throughout the day.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Amy Lou (@Lashes_N_Ink) reported@bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?
-
Trina S 💙 (@BrownEyedGirlGB) reported@bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat
-
Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
-
Stockport871 (@stockport871) reported@bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.
-
Nikki Anderson (@NikkiOsbor4715) reported@bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬
-
H (@countrymousie) reported@btbusinesscare It's dropping in and out. I have no mobile signal here so I suspect Starlink is my best bet
-
KG40 (@KG40332532) reported@bt_uk Please fix the problem with your email. x
-
Gary Banks (@Banksie_FB5) reported@bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable
-
Garv Mittal (@garv25mittal) reported@bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately
-
Chris McGregor (@CmucG) reported@bt_uk is this one of your numbers 01438382072. Since deciding to cancel my services with you today this number has called me 5 times. It is harassment. You had your chance to keep me when I called to say I had a better offer elsewhere. Your offer was rubbish and refused.