BT (British Telecom)

BT (British Telecom) Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G5, G3, G22, G1, G2, G53, G33 and ML6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Glasgow, Scotland 08/15/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Glasgow, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Hamilton, Coatbridge, Clydebank, Paisley, Cumbernauld and Motherwell.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @bt_uk I thought we were running 2. In fact only 1. The laptop. Had to reboot. Missed 7 minutes of match. Extremely poor service

  • gunslingergwm Gordon (@gunslingergwm) reported from Glasgow, Scotland

    @btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

  • Jmg64John Johnoorie (@Jmg64John) reported from Bargeddie, Scotland

    @GeorgeUpton5 @mojo18881967 @Bhoy1888Celtic1 What Celtic spend is raised by Celtic and the support NOT from TV revenue where a fair chunk is raised in Scotland, hence my thoughts on Scots subscriptions ing to BTSport or Sky.

  • bigbaddel 🚭Nosmo King 🚭 (@bigbaddel) reported from Paisley, Scotland

    A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • DavidOsborne4 Ozzysraders 🇬🇧⚽️ (@DavidOsborne4) reported from Milton of Campsie, Scotland

    @bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

  • ianwatson Ian Watson (@ianwatson) reported from Glasgow, Scotland

    Yet again @bt_uk internet mail is down. Definitely moving something more reliable…

  • annemarie6377 AM (@annemarie6377) reported from Glasgow, Scotland

    @bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!

  • bethmattear Beth Mattear (@bethmattear) reported from Glasgow, Scotland

    Absolutely shocking customer service from @bt_uk !!!

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

  • ghman78 G Honeyman 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland

    @bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!

  • MartinWatsonAV Martin Watson AV LTD (@MartinWatsonAV) reported from East Kilbride, Scotland

    Don’t think @btsport and @YouTube will be holding there heads high tonight. The live stream of the champions league final was awful. Not a lover of the @BBCiPlayer, but at least they can successfully broadcast a live event in UHD without any major issues.

  • jimewings jimewings (@jimewings) reported from Glasgow, Scotland

    @bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

  • _rachelrlynch Rachel Lynch (@_rachelrlynch) reported from Glasgow, Scotland

    That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • robincornelius Robin Cornelius (@robincornelius) reported

    @bt_uk Its my wifes business account, hence the reason i'm being shouted at for things not working during christmas shopping time. I'll get her to make contact when she has a few mins spare. as i was not there i told her to just restart things and thought id ask if this had been seen

  • Flexoid Alexis Huddart (@Flexoid) reported

    To be treated like a number excuse the pun, @bt_uk & @ee are a company we would not recommend you use as they aren’t bothered about how they treat their customers, regardless of how much they cost you, shocking customer service be this business or consumer, just avoid!

  • cpbrfc Chris P (@cpbrfc) reported

    @bt_uk Someone in the technical team did all that on Monday evening... that's why they sent the engineer because the wifi speeds were extremely low. I shouldn't be getting faster upload speeds than download speeds. Anyway, I'll ring directly to cancel

  • DreyfusJames James Dreyfus (@DreyfusJames) reported

    Good morning @bt_uk ! Just a suggestion. After dealing with you, a (yet again) broken broadband & a frankly lacklustre approach to actually fixing it, for the vast sum you charge, why not take advantage and go on strike? Believe me, no one would notice the effing difference.

  • robincornelius Robin Cornelius (@robincornelius) reported

    @bt_uk i'm seeing a repeatable problem with the smart hub 2 where after a certain amount of days it will not allow devices to reconnect to the wifi. rebooting the hub fixes it every time, is there some way to actually file a bug report as i can't be the only one this effects

  • LouForbes Louise Forbes (@LouForbes) reported

    @bt_uk I currently have BT Openreach workers outside my bedroom window laying cable with an extremely noisy machine from 11pm and they’ve advised they will be there till after 1am. Is this normal? They’ve advised no emergency or issues just standard work.

  • robincornelius Robin Cornelius (@robincornelius) reported

    @bt_uk device reports no internet, but i was not on site to be able to diagnose further to see if its routing, DCHP or what today. It seems to need a restart about once a week or wifi issues start to occur.

  • maltyhimself91 XCI Malty (@maltyhimself91) reported

    @bt_uk Without giving you my personal details there isn’t really anything you can do for me is there! I just hope no one else makes the mistake of trusting your customer service staff.

  • paulhill3 Paul Hill (@paulhill3) reported

    @bt_uk Hi, i’ve not had internet all day and need to work from home tomorrow. Do you know if it’s a wider London problem or do I need to have an engineer come out?

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor