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BT (British Telecom)

BT (British Telecom) outages and service status in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 3 outage signals in the last 24 hours around Glasgow, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Sep 14, 4:59 PM GMT+1.
  • 65% Internet (65%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)
  • 8% E-mail (8%)
  • 3% Phone (3%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G12 , G72 , G42 , G5 , G32 and G43 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Rutherglen, Bishopton, Hamilton, Motherwell, Paisley, and East Kilbride.

CityProblem TypeReport Time
Glasgow Internet 16 hours ago
Glasgow Internet 19 hours ago
Glasgow Internet 21 hours ago
Glasgow Internet 1 day ago
Glasgow Internet 3 days ago
Glasgow E-mail 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • TahirRMalik
    TRM (@TahirRMalik) reported from Glasgow, Scotland

    @btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?

  • hijinks1967
    hijinks (@hijinks1967) reported from Hamilton, Scotland

    ******* @btsport huns have never won a major trophy, it’s only their second major final

  • fi13
    Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • ianster78
    ians (@ianster78) reported from Glasgow, Scotland

    @bt_uk I ordered mine but never received it

  • joebhoy08
    Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    @gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.

  • Bof76R
    bof76 (@Bof76R) reported from Cambuslang, Scotland

    Worst fight ever @btsport Tommy fury wot a load of shite 😂😂😂😂

  • gunslingergwm
    Gordon (@gunslingergwm) reported from Glasgow, Scotland

    @btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

  • shugfonzarelli
    Richie Cunningham (@shugfonzarelli) reported from Cambuslang, Scotland

    @TheFull421 @SkySports @PremierSportsTV @btsport I did call to cancel. They said I could cancel or get the reduced payment. Fair enough.

  • btbusinesscare
    BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.

  • jmgrahit26
    James Marshall (@jmgrahit26) reported from Dennistoun, Scotland

    @bt_uk When I use my EE mobile signal, the problem disappears. I tried calling 0800 800 150, but I get sent text messages that won't allow me to speak to an advisor

  • GiggsyBlantyre
    Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.

  • AwajiokanOwen
    Sir Owen (@AwajiokanOwen) reported from Glasgow, Scotland

    @btsportfootball @btsport what’s the problem with Barcelona match?

  • fredparry3
    Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

  • scotty2808
    Scott Ratcliffe (@scotty2808) reported from Glasgow, Scotland

    @rhodamack09 @bt_uk If this isn’t resolved let me know and I can request further support.

  • Chunk_the_Hat
    Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Liam_Houghton98 The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out.

  • DavidOsborne4
    Ozzysraders 🇬🇧⚽️ (@DavidOsborne4) reported from Milton of Campsie, Scotland

    @bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....

  • westendbar
    West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • BAMCurley
    Brian Curley 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@BAMCurley) reported from East Kilbride, Scotland

    @bt_uk Where is “Devices” tab as referred to on help page?

  • GarethLowry
    Gareth Lowry (@GarethLowry) reported from Bishopbriggs, Scotland

    @perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!

  • neilwhite483
    Neil White 🚢⚓📸 (@neilwhite483) reported from Paisley, Scotland

    Good afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • iMcKenzied
    (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported

    Update on the @bt_uk fiasco. After 48 years as a customer I’m told I have to pay up to March despite never having signed anything nor being told I had a new contract. The new residents take over the line in 8 days so BT will be paid twice. There’s a name for that. Fraud.

  • JimSpenceDundee
    Jim Spence (@JimSpenceDundee) reported

    Over the last few three weeks I did what I thought was the decent thing and allowed workers from @WeAreOpenreach @bt_uk and their contractors, to access my property to check two poles, which were NOT on my property, but in neighbouring properties where access was awkward, but not impossible. This below was the resulting damage from a wire attached to my house to a pole outwith my house, as they worked on it. I’m now expected to fill in a lengthy explanatory form and seek private estimates to repair it, before returning the form to their lawyers. This costs me time and effort for a problem not of my making.

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @bt_uk @shelliephair From my experience, complaints are not dealt with by BT at Sheffield - they are closed without resolution. It makes me two annoyed BT get away with this. How do I escalate an unresolved complaint. It is not a frivolous complaint.

  • offshorelegal99
    Tokyo Trader Legal and Investment (@offshorelegal99) reported

    @bt_uk @RedJesus65 Hey Bt what is going on with you guys...the systens are always playing up cant login bad request and cant even raise a complaint as your status says sorry wr cant upload your complaint right now your service and products are awful been a customer for years totally fed up

  • nooneatnowhere
    noone@nowhere (@nooneatnowhere) reported

    @bt_uk you are not listening...we have done that at least 4 times now...hours on the phone every time...a complaint was made in JUNE...nothing is ever done. Everyone just blames someone else. For a "communications" company you are an utter joke.

  • LookingBack22
    Anthony (@LookingBack22) reported

    @juliandc @ClaireMadMax @bt_uk Same here. Now reliant on a broadband connection requiring power. Not progress. iPhone has emergency satellite connection though.

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.

  • EddieCrouch
    Eddie Crouch (@EddieCrouch) reported

    After 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?

  • jackbwater
    jackbwater (@jackbwater) reported

    @mizmuggle @bt_uk Now router says "connected" (an improvement) but internet doesn't work 'cos the DNS IP address the router is getting is wrong. Can't even ping the DNS IP 81.139.56.100 No option to set DNS from BT Router! Changing DNS IP locally , to 8.8.8.8/4.4.4.4 and internet works.

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk She's paying money for this service that she is not getting, do you understand this? That has been ceased without warning of this one line per property policy that was never communicated. What the hell would you do if you encountered similar in your life?