BT (British Telecom)

BT (British Telecom) Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G5, G51, G1, G12, G72, G41 and G31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Glasgow, Scotland 11/28/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Glasgow, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Erskine, Hamilton, Coatbridge, Bellshill, East Kilbride and Clydebank.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @theflappitpub @BTBusiness @BTCare Hi, Not good to hear this. A complaint has been raised. The team dealing have been contacted and asked to call you back. Thank you for highlighting there has been no response to this and sorry about the delay in responding.

  • ghman78 G Honeyman 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland

    @bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

  • DavidOsborne4 Ozzysraders 🇬🇧⚽️ (@DavidOsborne4) reported from Milton of Campsie, Scotland

    @bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!

  • _rachelrlynch Rachel Lynch (@_rachelrlynch) reported from Glasgow, Scotland

    That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare

  • wearekasule kasule (@wearekasule) reported from Coatbridge, Scotland

    This ref is so wrong. It’s never a pen ! #btsport

  • Jmg64John Johnoorie (@Jmg64John) reported from Bargeddie, Scotland

    @GeorgeUpton5 @mojo18881967 @Bhoy1888Celtic1 What Celtic spend is raised by Celtic and the support NOT from TV revenue where a fair chunk is raised in Scotland, hence my thoughts on Scots subscriptions ing to BTSport or Sky.

  • bigbaddel 🚭Nosmo King 🚭 (@bigbaddel) reported from Paisley, Scotland

    A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • bethmattear Beth Mattear (@bethmattear) reported from Glasgow, Scotland

    Absolutely shocking customer service from @bt_uk !!!

  • MartinWatsonAV Martin Watson AV LTD (@MartinWatsonAV) reported from East Kilbride, Scotland

    Don’t think @btsport and @YouTube will be holding there heads high tonight. The live stream of the champions league final was awful. Not a lover of the @BBCiPlayer, but at least they can successfully broadcast a live event in UHD without any major issues.

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

  • jimewings jimewings (@jimewings) reported from Glasgow, Scotland

    @bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • annemarie6377 AM (@annemarie6377) reported from Glasgow, Scotland

    @bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit

  • gunslingergwm Gordon (@gunslingergwm) reported from Glasgow, Scotland

    @btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @bt_uk I thought we were running 2. In fact only 1. The laptop. Had to reboot. Missed 7 minutes of match. Extremely poor service

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 5sneezy Jack (@5sneezy) reported

    @bt_uk is there an issue with broadband, my connection has dropped for the 2nd time today and it has not come back yet?

  • palmsvilla Jan Smith (@palmsvilla) reported

    @bt_uk I have to give a great big shout out to Danny customer support agent in Edinburgh who has just spent an hour on the phone sorting a problem I have had for nearly 14 days & other agents failed at.He was patient, helpful and had a great sense of humour He needs recognition !

  • RichardOsborne5 Richard Osborne (@RichardOsborne5) reported

    @bt_uk Good afternoon, trying to find /report mobile phone signal issues, but website just seems to only give me an option for landline or broadband, could you help please. Thankyou Richard

  • LWebb71 Lisa Turner-Webb71 🌈💙 (@LWebb71) reported

    @bt_uk Well you need to to speak to your staff as why say we will get a call back and then to find out it’s up to 48 hours - poor communication skills - plus we are paying for a service we are not receiving- you would think the engineer would’ve not sorted this out before leaving

  • daveaston89 David Aston (@daveaston89) reported

    @bt_uk Have dug out an old Hub and that's working fine so it's not a line issue. Will send over the details.

  • NeillHall Neill Hall (@NeillHall) reported

    @bt_uk does anybody at Bt or #openreach care about customer service delivery??Waiting for broadband installation since 30 March !

  • sueElli23144506 sue Ellis (@sueElli23144506) reported

    @bt_uk internet been down for 11 days. Engineer has been to fix the problem at least twice. So frustrating with BT contracting work out to Openreach. We now have to wait from Friday afternoon round to next Tuesday for the engineer to make a 3rd visit. Ridiculous service.

  • Lash_wiseman1 G Wiseman (@Lash_wiseman1) reported

    @mibasm @aewjan1965 @bt_uk If you believe a word gammon is the same as calling someone an N word, you should be banned. Unless you’re a kid, you should know how deep the history of that word and the damage it carries. It’s not just a bad word like swearing or use to express your anger or dislike of a perso

  • StefanHelm_ Stefan Helm (@StefanHelm_) reported

    @bt_uk That Service Checker does not work unfortunately. It says “No known issues in my area” for me, despite it affecting a number of households.

  • RSpurs1980 R.A. (@RSpurs1980) reported

    @bt_uk @LiamJPalmer @andrewrobertso5 That colour choice for the shirt is poor.