BT (British Telecom)

BT (British Telecom) Outage Report in Glasgow, Scotland

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The latest reports from users having issues in Glasgow come from postal codes G71, G1, G51, G5, G41, G31, G32 and G12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Glasgow, Scotland 12/11/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Glasgow, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Bellshill, Motherwell, Erskine, Hamilton, Coatbridge and East Kilbride.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail
United KingdomGlasgow Wi-fi
United KingdomGlasgow Phone
United KingdomGlasgow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Jmg64John Johnoorie (@Jmg64John) reported from Bargeddie, Scotland

    @GeorgeUpton5 @mojo18881967 @Bhoy1888Celtic1 What Celtic spend is raised by Celtic and the support NOT from TV revenue where a fair chunk is raised in Scotland, hence my thoughts on Scots subscriptions ing to BTSport or Sky.

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

  • _rachelrlynch Rachel Lynch (@_rachelrlynch) reported from Glasgow, Scotland

    That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare

  • bethmattear Beth Mattear (@bethmattear) reported from Glasgow, Scotland

    Absolutely shocking customer service from @bt_uk !!!

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5

  • gunslingergwm Gordon (@gunslingergwm) reported from Glasgow, Scotland

    @btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

  • wearekasule kasule (@wearekasule) reported from Coatbridge, Scotland

    This ref is so wrong. It’s never a pen ! #btsport

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @theflappitpub @BTBusiness @BTCare Hi, Not good to hear this. A complaint has been raised. The team dealing have been contacted and asked to call you back. Thank you for highlighting there has been no response to this and sorry about the delay in responding.

  • bigbaddel 🚭Nosmo King 🚭 (@bigbaddel) reported from Paisley, Scotland

    A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • annemarie6377 AM (@annemarie6377) reported from Glasgow, Scotland

    @bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

  • weblivz steven (@weblivz) reported from Glasgow, Scotland

    @007_Rebooted @Inter @OfficialSSLazio @btsport See the ref elbowing Nainggolan out the way. Gags. Take no crap in Italy.

  • DavidOsborne4 Ozzysraders 🇬🇧⚽️ (@DavidOsborne4) reported from Milton of Campsie, Scotland

    @bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....

  • weblivz steven (@weblivz) reported from Glasgow, Scotland

    @007_Rebooted @Inter @OfficialSSLazio @btsport Wtf do I know.

  • ghman78 G Honeyman 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland

    @bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!

  • jimewings jimewings (@jimewings) reported from Glasgow, Scotland

    @bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free

  • MartinWatsonAV Martin Watson AV LTD (@MartinWatsonAV) reported from East Kilbride, Scotland

    Don’t think @btsport and @YouTube will be holding there heads high tonight. The live stream of the champions league final was awful. Not a lover of the @BBCiPlayer, but at least they can successfully broadcast a live event in UHD without any major issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andy_rostron Andy Rostron 🥃☸️💚🇪🇺 (@andy_rostron) reported

    @bt_uk 2/2 and every complaint is conveniently blamed on @OpenreachHelp. I don’t pay my bill to them, I pay it to BT. @WeAreOpenreach won’t invest in rural broadband but BT happily take the money anyway.

  • louiseh85772960 Louise Harrison (@louiseh85772960) reported

    @VodafoneUK @bt_uk having terrible trouble with Vodafone after 4 months edit looking to cancel and with you, what’s your estimated wait time for an install, do you use @CityFibre

  • DT_S5 DT (@DT_S5) reported

    @bt_uk Hi Scott, no it's apps through the BT Box. Why don't you send customers the latest box when they extend or remain with you? @PrimeVideo and @NOWTV riddled with errors and paused on your platform.

  • TaylorMokros Candice Taylor (@TaylorMokros) reported

    @bt_uk Rita, my broadband is non existent 99% of the time, enh bookings don't arrive and are then booked in without my consent when I need to be at work, so yes!!!!!! I need help, totally fed up with the lack of EVERYTHING from BT

  • LewisMoneypenny Moneypenny (@LewisMoneypenny) reported

    @bt_uk Sorry it seemed to sort itself out after I changed to the normal BT sport 1 and back again. Thanks for your help

  • seaNNNv1 seaNNN (@seaNNNv1) reported

    @bt_uk Would not recommend @bt_uk to anyone. Despite wasting multiple hours been fed lies whilst trying to cancel. I have now been hit with a fraudulent bill for service I have not had or wanted. @BBCWatchdog these fraudsters should be in your scope

  • namph68 Bri (@namph68) reported

    @GrantStottOnAir @bt_uk @virginmedia Great customer service, an hour since this was posted and no response from either company

  • TaylorMokros Candice Taylor (@TaylorMokros) reported

    @bt_uk Rita, yes I still need help, my broadband is literally non existent. Engineer bookings don't arrive, then alternative bookings are made without my consent when I have to be at work, FED UP!!!!!!!!

  • ferengibob Robert Dalton (@ferengibob) reported

    @SkyUK Don’t buy SKY Glass, stick with your old television and get a puck or even go to @TalkTalk or @bt_uk . I’m having a nightmare with these guys even through there “Priority Team”. I’ve had problems ranging from cosmetic damage screen problems all I want is a working tele!

  • ginaggina ginag (@ginaggina) reported

    @bt_uk please help me I pay a fortune fir halo 3 plus but since I got my new tv I can hardly get reception for it