BT (British Telecom) outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Glasgow, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 18, 9:20 AM GMT+1.
- Internet (63%)
- Wi-fi (27%)
- Total Blackout (5%)
- Phone (5%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G51 , G15 , G12 , G33 , G5 , G42 and G1 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Paisley, Airdrie, Hamilton, and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Wi-fi | 7 hours ago |
|
Glasgow
|
Wi-fi | 3 days ago |
|
Glasgow
|
Internet | 3 days ago |
|
Glasgow
|
Wi-fi | 4 days ago |
|
Glasgow
|
Wi-fi | 4 days ago |
|
Glasgow
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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sarah adams (@sarahtottie) reported from Glasgow, Scotland@bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles
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James Elliott (@JamesJje5) reported from Glasgow, ScotlandCall us says @btsport but no one answers there is no alternative contact method just received #bill for a service they no longer provide as #BTSport have failed to honour the contract they have with I will not pay them
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Karim Belgacem (@k_belgacem82) reported from Hamilton, Scotland@bt_uk ‘upgraded’ my WiFi with you last week (after you called me) and it’s never been slower!
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BT Business Care (@btbusinesscare) reported from Glasgow, Scotland@PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.
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Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland@bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼
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scott halliday (@hallscott02) reported from Glasgow, Scotland@chris_sutton73 Now you can clean up some of the crap some of your colleagues on #btsport talk, no naming names but they dont share our love for the hoops 🤣
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c74NcK (@AgentZara) reported from Viewpark, Scotland@bt_uk trying to speak to someone regarding a broadband issue is nigh on impossible. I'm not interested in stupid text messages that incur a charge on my mobile. How do I speak to someone? Pathetic service this.
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Carry On EBTs (@Mucky1) reported from Glasgow, Scotland@bt_uk email down? Can’t access anything just now.
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JohnMac (@Johnm150) reported from Dennistoun, Scotland@btsport yours has to be one of the worst Sport streaming apps out there! I log in to watch a replay and it’s never there or it comes up with an error. Also very poorly designed interface. Nothing intuitive or logical about it. Easier to use the BT TV app and that’s poor too!
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Ally W R (@allyrose77) reported from Glasgow, Scotland@bt_uk Yes. I will speak with talk talk and get them to cancel the line.
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Gordoo (@_GordoMc) reported from Glasgow, Scotland@btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day
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James Marshall (@jmgrahit26) reported from Dennistoun, Scotland@bt_uk When I use my EE mobile signal, the problem disappears. I tried calling 0800 800 150, but I get sent text messages that won't allow me to speak to an advisor
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someone random (@Andyfizz69) reported from Coatbridge, Scotland@RealChrisMurphy Pipe down child, I'll watch wtf I want, unless you want to pay for my BTsport subscription
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Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland@btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!
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Beth Mattear (@bethmattear) reported from Glasgow, ScotlandAbsolutely shocking customer service from @bt_uk !!!
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Caroline Jackson (@misscthomson) reported from Motherwell, Scotland@bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful
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Neil White 🚢⚓📸 (@neilwhite483) reported from Paisley, ScotlandGood afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!
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ARCHIEEE (@MMArchieee) reported from Glasgow, ScotlandHow ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts
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Lainey sheahan (@Laineysheahan) reported from Glasgow, Scotland@JuddMaate @bt_uk @BTCare I have the same issue so frustrating
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Darke (@adarkelimited) reported@bt_uk you’ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.
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Kenta (@nemurikyosirou) reported@bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.
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David Sinfield (@omotforest) reportedDear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.
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CM (@Caldale58) reported@bt_uk is there ever a day when your products actually work for a whole day. If it's not the unstable app continually throwing you out, it's accessing MyBT. Why does anyone stay with you. Totally exasperated again.
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Morwenna Moseley (@Morwenna41) reported@bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna
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Brian McBride (@brian_mcbride1) reported@bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't
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Rhonda 💙 🇺🇦 🏳️🌈🏳️⚧️ (@rhondawainman) reported@bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.
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Gloria (@GloriaJudd810) reported@countrymousie @btbusinesscare Got the same problem with sky- disk moved, so no signal, told to go to sky help on T.V that just tells you No Signal 😫
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🤓 Julie 🤓 (@JulieNobbs) reported@bt_uk Help! We’ve had a lightening strike n our router has gone off n will not switch back on. We’ve rang the help line 3 times n it keeps finishing the call without giving us the option to speak to someone even though their check assumes there’s nothing wrong. Advice please!
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Paul stagg (@Staggly) reported@bt_uk @M300bt3 i’ve had multiple calls and they just say we are trying to fix it - they don’t care - it’s breach of contract surely and they need to compensate us