BT (British Telecom) outages and service status in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Glasgow, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 28, 2:57 PM GMT+1.
- Internet (65%)
- Wi-fi (22%)
- Total Blackout (7%)
- Phone (4%)
- E-mail (2%)
The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G5 , G51 , G12 , G15 , G3 and G32 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Glasgow, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Hamilton, and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 24 hours ago |
|
Glasgow
|
Phone | 1 day ago |
|
Glasgow
|
Total Blackout | 2 days ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Willie Holloughby (@kirkoddie) reported from Inchinnan, Scotland@btsport Terrible new format all buttons iPads everybody pressing screens 8 games in half an hour Analysis in the other half an hour ,so dark its like a Cinema I hate it
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TRM (@TahirRMalik) reported from Glasgow, Scotland@btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?
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G Honeyman 🏴🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland@bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!
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Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland@bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.
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yvonne Fleming (@yvonne_fleming) reported from Hamilton, Scotland@bt_uk We have had an absolutely shocking experience in the transition of analogue phones to iCloud which has resulted in the dental practice I work in being left with no business phone number at all. It has caused chaos in my practice and no help from iCloud support
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Ozzysraders 🇬🇧⚽️ (@DavidOsborne4) reported from Milton of Campsie, Scotland@bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....
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Eilidh Grant (@alesbales) reported from Glasgow, Scotland@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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Sir Owen (@AwajiokanOwen) reported from Glasgow, Scotland@btsportfootball @btsport what’s the problem with Barcelona match?
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Social Enterprise Direct (@socialentdirect) reported from Glasgow, ScotlandDue to a major nationwide outage with @Gamma_Business and @BTCare we're experiencing issues with our helplines. We expect all of our services to be functioning as normal by 9am on Monday. We apologise for any inconvenience caused
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christopher (@sheeper88) reported from Glasgow, Scotland@bt_uk can't access emails (asking to enter credentials) or login to my account (webpage cannot be loaded) this morning, is there issues your end?
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Rokewood (@Rokewood) reported from Cumbernauld, Scotland@bt_uk I thought we were running 2. In fact only 1. The laptop. Had to reboot. Missed 7 minutes of match. Extremely poor service
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Ro55co 🇬🇧 (@rosscurrie971) reported from Paisley, Scotland@ibroxrocks @btsport @SkySports Typical of BT to **** up coverage of a sport.
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Jim Gellatly (@JimGellatly) reported from Cambuslang, Scotland@alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.
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Leah Hughes (@leahvhughes) reported from Glasgow, Scotland@bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else
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bof76 (@Bof76R) reported from Cambuslang, ScotlandWorst fight ever @btsport Tommy fury wot a load of shite 😂😂😂😂
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BT Business Care (@btbusinesscare) reported from Glasgow, Scotland@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
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Neil White 🚢⚓📸 (@neilwhite483) reported from Paisley, ScotlandGood afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!
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Gordoo (@_GordoMc) reported from Glasgow, Scotland@btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day
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chris graham (@chrisblue1982) reported from Larkhall, Scotland@ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all
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ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland@bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Future Tech (@neural_theory) reported@duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days
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Simon Bowler (@simonjbowler) reported@bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.
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John O'Connor (@thereal_JOC) reported@bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.
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mark stratford (@stratfordmark) reported@bt_uk Ok but as a customer that's been highly inconvenienced by @BT why dont you call me or send an email to me and we can discuss compensation? Why is it up to me to do the legwork?
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CFD (@TenFourEverton) reported@BTCare your at arrangement with EE WiFi are a joke - asking to verify getting a code then losing the screen before being able to use the code is rubbish! Why do I pay such an exorbitant sum for such crap service? #BTrubbish
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Ben (@benjaminpooleok) reported@btbusinesscare Don't bother awful company
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Markkkkk (@Isparkzz) reported@bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄
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Rachel (@rachelleese84) reported@bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.
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uılʞuɐɹℲ (@puddles46) reported@bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable
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Bill Scott (@BillSco747) reported@KeoghsLaw @bt_uk @WeAreOpenreach BT invited me to take up fibre Broadband. Openreach damaged my property, this happened over a month ago and BT palmed me off to Openreach who palmed me off to Keoghs. None of them take responsibilty I am an OAP with Heart failure please help.