BT (British Telecom) Outage in Glasgow, Scotland

@bt_uk bt sport app keeps buffering every few mins and saying not available in my region...I have location service on

@bt_uk We have had an absolutely shocking experience in the transition of analogue phones to iCloud which has resulted in the dental practice I work in being left with no business phone number at all. It has caused chaos in my practice and no help from iCloud support

Due to a major nationwide outage with @Gamma_Business and @BTCare we're experiencing issues with our helplines. We expect all of our services to be functioning as normal by 9am on Monday. We apologise for any inconvenience caused

@bt_uk ‘upgraded’ my WiFi with you last week (after you called me) and it’s never been slower!

It’s 2020 & @btsport is still showing that god awful Ferdinand & Lineker “advert”.....it’s so 2019, time to let go #btsport it’s done.

Worst fight ever @btsport Tommy fury wot a load of shite 😂😂😂😂

@paulshaw81uk @SkySports @btsport Agree mate just sat down to watch it happens all the time cant wait for @btsport to get it on

@btsport Tell Ally McCoist there was never a touch or penalty. He’s too quick to commit. Typical goal mouth predator. Love him though. #Rangers

******* @btsport huns have never won a major trophy, it’s only their second major final

Tell you what @btsport swap out that awful lineker/ Ferdinand advert for the wonderful Samsung Star Wars Save the Chewie Dog advert and I’ll keep watching....

@bt_uk If they’ve tried calling on my landline they won’t have got through, it’s not working, as I’ve repeatedly told you & which you fail to recognise. I can only be contacted on my mobile no. which I confirmed with Lee yesterday.

@bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!

@FrPaul_Stone @btsport Now father a man of the cloth should.never use such blasphemous language 10 hail marys and an our father being said for you as I type

@btsport @chris_sutton73 blobby madden didn't "miss" the penalty incident,,he simply refused to do his job and gve it, and we all know why

@RealChrisMurphy Pipe down child, I'll watch wtf I want, unless you want to pay for my BTsport subscription

How ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts

@DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.

@Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets

@gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.

Yet again @bt_uk internet mail is down. Definitely moving something more reliable…

@PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

@bt_uk I thought we were running 2. In fact only 1. The laptop. Had to reboot. Missed 7 minutes of match. Extremely poor service

@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!

@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5

@bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

@bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....

@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

@bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free

@bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!

@btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

Absolutely shocking customer service from @bt_uk !!!

@bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

@bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

@bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit

Don’t think @btsport and @YouTube will be holding there heads high tonight. The live stream of the champions league final was awful. Not a lover of the @BBCiPlayer, but at least they can successfully broadcast a live event in UHD without any major issues.

@GeorgeUpton5 @mojo18881967 @Bhoy1888Celtic1 What Celtic spend is raised by Celtic and the support NOT from TV revenue where a fair chunk is raised in Scotland, hence my thoughts on Scots subscriptions ing to BTSport or Sky.

That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare

A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

@theflappitpub @BTBusiness @BTCare Hi, Not good to hear this. A complaint has been raised. The team dealing have been contacted and asked to call you back. Thank you for highlighting there has been no response to this and sorry about the delay in responding.

This ref is so wrong. It’s never a pen ! #btsport

@007_Rebooted @Inter @OfficialSSLazio @btsport Wtf do I know.

@007_Rebooted @Inter @OfficialSSLazio @btsport See the ref elbowing Nainggolan out the way. Gags. Take no crap in Italy.

@KThomsonAcademy @btsport Can you 2 foot that idiot Sutton if he starts slevering nonsense again 2nite

@bt_uk @BTCare @TheEveningTimes @Daily_Record No date for getting their own network sorted or a date for me. Claim they can’t even get me basic “copper” broadband in interim, despite telling me weeks ago they would. (I have confirmation emails). Now I’m just told I’ll get an update on the 2nd...not a solution. Happy New Year

Here Craigan @btsport if Shinnie has bought a penalty how has he not conned the ref, what a stupid statement have some ***** it was a dive.

@KThomsonAcademy @btsport What gets me is it come from a Quick Saints free kick 🙈 we are allowing teams to get in a low block cause of how slow we are

@bt_uk @BTCare Going into the 4th week with no internet. Unbelievable you’re allowed to cancel the previous internet connection without getting me sorted even with the most basic. Customers an after thought, in fact, not even a thought.

@Markyccc @georgemcf23 @CelticFC @SkySportsNews @ESPNFC @btsport George you’re a decent, likeable, honest guy. See some of the stuff you come away with man. *******.

1/2 On the phone to @bt_uk to sort out my @btsport account and watch football on my phone. However your customer service agent isn’t very helpful and won’t listen to what I say. Now she won’t accept that I’m having issues even putting my email address in to get my BT ID and log.

@bt_uk Appaulling Broadband and customer service to match. Don’t recommend #BTBROADBAND for W9 postcodes ... it’s so off/on ... and my Wi-fi doesn’t even reach across my lounge ... No wonder Boris went Chinese! #Crapbroadband

@bt_uk Looks like we’re back. We had a restart our network hardware after the outage in Kingston was resolved

@bt_uk It’s ok I’ll call customer services

@bt_uk Hi there. Speed is ok finally but i've now been billed for service i havent received since 23rd december or thereaboits. And spectacularly, i've a letter advising me my complaint will be closed unless i email an address that doesnt exist!

@LBehrG @bt_uk I’m glad I checked on twitter. I spent an hour pulling my hair out trying every possible fix, thinking it was down to an iPhone update issue and then discover it’s a BT fault!

@yorkie456 @bt_uk Same here. C’mom BT these recent issues are getting more frequent

@muzzer_daftbat @bt_uk I have the same problem - all mail No Subject. I even have that says No Subject and No Content

@bt_uk outgoing emails (not using BT network) are fine but all incoming emails to my account are coming in as no sender, no subject. Is this to do with your server problems. Started this morning.

@muzzer_daftbat @bt_uk I’m getting no sender and no subject on all of my emails through the iPhone email app. Thought it was an iPhone issue but I’ve tried everything including deleting and reinstalling the account and nothing so assuming it must be a @bt_uk issue

@OpenreachHelp Sorry I've been mistakenly tweeting @bt_uk. Our internet provider is @plusnethelp. We've had no internet since last Sunday as there's no landline. Floods in Mytholmroyd but we had no problems in 2015 when it was far worse. Have had to buy phone data and also no printer, TV etc