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BT (British Telecom)

BT (British Telecom) outages and service status in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Glasgow, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 23, 7:35 PM GMT+1.
  • 62% Internet (62%)
  • 23% Wi-fi (23%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)
  • 1% TV (1%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G1 , G5 , G32 , G42 , G33 , G51 and G22 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Paisley, East Kilbride, Motherwell, Johnstone, and Uddingston.

CityProblem TypeReport Time
Glasgow Internet 20 hours ago
Glasgow Total Blackout 24 hours ago
Glasgow Internet 2 days ago
Paisley Phone 2 days ago
Glasgow Wi-fi 3 days ago
Glasgow E-mail 6 days ago

Nearby cities with recent reports

Paisley

1 recent signals

2 days ago
East Kilbride

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • shugfonzarelli
    Richie Cunningham (@shugfonzarelli) reported from Cambuslang, Scotland

    @TheFull421 @SkySports @PremierSportsTV @btsport I did call to cancel. They said I could cancel or get the reduced payment. Fair enough.

  • btbusinesscare
    BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

  • ArgyLobey
    ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland

    @bt_uk If they’ve tried calling on my landline they won’t have got through, it’s not working, as I’ve repeatedly told you & which you fail to recognise. I can only be contacted on my mobile no. which I confirmed with Lee yesterday.

  • Chunk_the_Hat
    Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Liam_Houghton98 The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out.

  • JDgawa1
    JD (@JDgawa1) reported from Glasgow, Scotland

    @bt_uk Yes still not working properly on 4g or on wifi with location on or off. Better get it sorted

  • johnclarke1
    John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • westendbar
    West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • xhollieeesmithx
    hollie (@xhollieeesmithx) reported from Thorntonhall, Scotland

    Don’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk

  • alesbales
    Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • fi13
    Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • JDgawa1
    JD (@JDgawa1) reported from Glasgow, Scotland

    @bt_uk bt sport app keeps buffering every few mins and saying not available in my region...I have location service on

  • CraigyJ
    Craig Johnston (@CraigyJ) reported from East Kilbride, Scotland

    @btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!

  • Rokewood
    Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @bt_uk I thought we were running 2. In fact only 1. The laptop. Had to reboot. Missed 7 minutes of match. Extremely poor service

  • andyjd747
    Andy Duncan (@andyjd747) reported from Renfrew, Scotland

    I’m currently charged £20 per month (latest bill) for @btsport as a BT Broadband customer. Used to be half that price. Cannot get away from the feeling that I am being swizzed. Go look on the Web and BT Sports’ pricing could be described as damned opaque at best #fleeced4profit

  • Laineysheahan
    Lainey sheahan (@Laineysheahan) reported from Glasgow, Scotland

    @JuddMaate @bt_uk @BTCare I have the same issue so frustrating

  • Bof76R
    bof76 (@Bof76R) reported from Cambuslang, Scotland

    Worst fight ever @btsport Tommy fury wot a load of shite 😂😂😂😂

  • hijinks1967
    hijinks (@hijinks1967) reported from Hamilton, Scotland

    ******* @btsport huns have never won a major trophy, it’s only their second major final

  • Macca87
    Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

  • allyrose77
    Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • ghman78
    G Honeyman 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland

    @bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _BudeBee
    BudeBee (@_BudeBee) reported

    @bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?

  • AHende1006
    ANDREW HENDERSON (@AHende1006) reported

    @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

  • JustClembo
    Justine Clement (@JustClembo) reported

    @bt_uk They’ve spent hours and hours doing that and even your team say it’s a complete mess and a shambles. It’s a disgrace, being the worst, most stressful aspect of moving house. How can you be proud of that as a business and service?

  • businessbunker
    Bunker Show (@businessbunker) reported

    @bt_uk Wasted weeks of my time on this , you have failed to fix it . Told me you were sending an engineer , never arrived . You told me it was my equipment but all my stuff is BT . The digital phone line never worked either

  • vijaynathwani
    Vijay Nathwani (@vijaynathwani) reported

    @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .

  • thequestingvole
    Andrew Glover (@thequestingvole) reported

    Just cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.

  • ladyemmaclarke
    Emma Clarke (@ladyemmaclarke) reported

    @BT @BTcare @BT_Helpline I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced service as bad.

  • TabletScience
    Tablet Science (@TabletScience) reported

    @bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?

  • jellywellys99
    Mini67!x (@jellywellys99) reported

    @bt_uk I have tried to do it on my account even downloaded the app but nowhere to do it it just sends you round and round in circles I am a new customer today this isn't looking good so far