Is BT (British Telecom) having an outage in Hamilton, South Lanarkshire, Scotland?

@FreyaNatural @BTCare Hi, So sorry to hear this. Is your order with BT Business or Residential services so we can get help to you. Many thanks

@bt_uk @BTCare lies, lies and more lies. 4K UHD still not working despite assurances from a manager and Executive Level Complaints it was sorted. Numerous calls, emails, chats and hours wasted and still not fixed. Will be cancelling all services with BT.

@MrJJuK @Channy_lou12 last night the red button had the #astonvilla game on with ONE overhead camera and a crap commentator - while other game was on TWO channels. From Feb Sky will be able to supply BT Sport channels and set the price. #btsport

@Boaby25 @SkyUK @BTCare Because the bastards wont install Fibre in my area our WiFi is shit! Bought WiFi extender and it’s made heehaw difference. Sky we don’t have since the bad weather waiting on SkyQ getting installed.

@Keegs1982 @mattleslie74 @chris_sutton73 @btsport @ScotRail @spfl Spot on. Why on God’s green earth should BT pay for the trains? A) scotrail could/should be able to run an extra service, at a cost and make money. If not B) The SPFL should support fans and subsidise costs to help as many get to the games as possible

@btsport why are you employing Rangers hater Hartson to pass comment on Rangers,no Rangers fan gives a flying **** what he thinks

@BTCare Contacted this morning and everything sorted - at last. 4K UHD reinstated at price I was promised when upgraded to Ultrafast BB. Happy with this but not with the time and effort spent to get this issue sorted.

@bt_uk @BTCare another day over, another broken promise by BT. Despite assurances I’d be contacted today, no phone call. Terrible customer service. Termination of phone, broadband and TV contract is the only option now. #BTdontcare

@BTCare so can someone at BT tell me why their own fault tracking is still faulty after showing same technical issues as a fault i had 2 months ago. #nothappywithbt

@wonderplatinum @BTCare Hi, Were you able to get help from the complaints team about this?

@BTCare @ppitstop27 Hi, Aside from the website the engineers post updates on Freephone 0800 169 0199 although you can speak with one on Freephone 0800 800 154 who can help.

@BTCare Of course you can fix it. That's what the ELC team was supposed to do. By supplier you mean your own monopoly, Overreach. What's their excuse this time?

@BTCare Yes, done all of which the website had asked. Reported it and and it says it will switch on the backup broadband until they fix it but still no working WiFi. Can you confirm Glasgow is having problems? If so I can wait it out but no need to pretend all is well if it's not

@BTCare That doesn't show any faults but if you check down detector online it shows people in Glasgow and other parts of Britain having a outage...

@BTCare After 46 mins they answered. Unbelievable service levels. And clearly an on going issue. BT are now known for poor customer service. With so many service providers this needs to addressed before you lose more customers

@BTCare been a customer for over 30 years. Spent 30 mins last night and 35 mins tonight ringing your customer service number. No response. Just looking so see what deal you can offer to keep me as a customer. I guess you don’t value your customers

@BTCare You should really train your staff better then. I pointed that out to your customer service advisor and was told that even though it’s a different line there is a joined up database for every address that would inform @virginmedia that you were currently providing service.

@btsportfootball @btsport Kenny is awful pale there he’s badly needing a sunbed

Tony Martial came from France French press said he had no chance 50 million down the drain Tony Martial scores again 🎶🎶🎶💕💕💕 @ManUtd @AnthonyMartial @btsport @SkySportsPL

@BTCare As I said, I intend to. But given what I have been learning about BT in recent days with the help of certain legal smresources, I think it is very much in the public interest to ensure other potential victims of BT’s abuse should get to hear about my experiences.

@BTCare It's still off. Can't watch any of those extra channels I signed up for. Ah well. let's hope this 4th engineer can fix it.

@BTCare Hi. Still not working in Belguim.

@virginmedia No never before asked, I assume it because I recorded it at 04.30 It was on @btsport as always.

@ultimaterugby May start watching Netball. Ref has ruined the game. A real home ref. As for @BrianODriscoll I have never heard such a biased commentator. @btsport

@BTCare Third panic attack this week caused by BT’s choice to continue to be ignorant, ableist and inappropriate by the way. So thank you very very much for ruining my weekend for a second week on trot. Mine is a difficult enough life, without dealing with a constant stream of BT’s shit.

@BTCare Your customer service is appalling

@BTCare We have no landline and no internet and you can't even be bothered to help us out by calling us

@BTCare She has treated me with nothing but cynicism and contempt, and is breaking the law by refusing to discuss the discrimination issue. I’m disgusted. This feels deliberate; like BT are trying to force me to drop the issue by being vile and unprofessional to me. Unacceptable.