BT (British Telecom) Outage in Hamilton, South Lanarkshire, Scotland

@bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use

@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

@SamuelHilder2 @btsport @ChelseaFC No, you don't tolerate intolerance. We are never going to agree on this.

@djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store

@bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful

@ScottishFA @bt_uk Never expected to hear @julesbreach talking about Banff! Look forward to it 🏴󠁧󠁢󠁳󠁣󠁴󠁿

@bt_uk I ordered mine but never received it

@bt_uk very frustrated Fibre100 customer here - it should be called FIbre15!! Continued intermittent faults since last Sept.Have spent crazy amounts of time reporting faults and have had 3 no shows from engineers when booked. Fault reported on 4 Apr still not fixed! WHEN?!?

@btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day

@btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!

@btsport Renewed my service, money paid but can’t view anything, help required plz

@bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.

@Cal_SFC The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out. Have you considered thinking rather than letting your inner child tweet?

@Liam_Houghton98 The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out.

@eddiebhoy71 @bt_uk Aye a know its openreach, we wer trying to get sky broadband as part of our package and didn't know that BT have the rights for the first year but our sky fiber was crap, always cut off between 12-1 for some reason and ran slow, BTs been much better so far

@RKA_89 @bt_uk Any joy Rachael? Having the same issue

@ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all

@btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?

@bt_uk Cloud voice is ****, plz stop peddling that to your customers.

@bt_uk disappointed again with BT, no service for several hours in Bexleyheath, hub is blue !!!

Hey @Ofcom how is it that @bt_uk are aloud to use this number for their customer service : 08456006156 Charged £3.70 for a 7 min call. I see others charged £20 and £30. Absolute ripoff.

@bt_uk Well I haven't signed any contract for digital service and do not think I will your letter arrived unsolicited so I won't be accepting BT digital services.

@bt_uk has anybody had any luck with trying to sort a IPC6023 error code the internet isn’t being much help & my BT Tv is hard wired to the modem

@bt_uk credit where its due reported issue last night and resolved with in 24hours out to the house and a quick repair

@bt_uk I have a BT Halo 1 Fibre 900 package. You promise a “reliable wi-fi signal in every room” whatever that means. In my son’s bedroom, I don’t even get 1Kbps. I have to get back on 4G and switch the wifi off. How do I get the £100 back?

@bt_uk I was bitterly disappointed with BT when the BT engineer didn’t turn up between 1 and 6pm last Monday 14th to discuss my full Fibre installation. I then called BT where a person says, you haven’t got a new order with us and starts to proceed with prices! 🤔 #COMPLAINT

@bt_uk Seriously you expect people to pay £84.99 for something that could mean the difference between help and no help!! I'll say that is disgusting I do not expect to have to pay for something that is a necessity. Or maybe you're having a laugh....

@bt_uk My provider @skyuk has provided me the details on how to deal with. And they have also checked the number and not on their Network. Which I believe you need to do as well and terminate the line before someone innocent falss prey to them. #dutyofcare

@bt_uk you can read and review the complaint without removing goodwill, clearly i wouldn't be here talking on social media if things were completely resolved. Goodwill is fine with all that has taken place but since you can do the things that before your staff said BT couldn't, do it...