BT (British Telecom)

BT (British Telecom) Outage Report in East Kilbride, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Kilbride, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Kilbride, South Lanarkshire, Scotland 05/14/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Kilbride, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Coatbridge, Motherwell, Hamilton, Airdrie, Renfrew and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomCoatbridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near East Kilbride, Scotland

Latest outage, problems and issue reports in East Kilbride and nearby locations:

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • 84CAJ Colin Johnston 😷 (@84CAJ) reported from Cleland, Scotland

    Finally got my broadband reconnected after @bt_uk erroneously disconnected me. Now @zeninternet can I have my old login and IP address back?

  • prichardson76 Paul Richardson (@prichardson76) reported from East Kilbride, Scotland

    @bt_uk What’s the chances of my landline fault getting fixed today on the estimated fix date so I can get broadband ?

  • sarahtottie sarah adams (@sarahtottie) reported from Glasgow, Scotland

    @bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • GarethLowry Gareth Lowry (@GarethLowry) reported from Bishopbriggs, Scotland

    @perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!

  • Dongie1963 Ian Donnelly (@Dongie1963) reported from Paisley, Scotland

    @btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game

  • willmill82 pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • emmaroo74 Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • CraigyJ Craig Johnston (@CraigyJ) reported from East Kilbride, Scotland

    @btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • Macca87 Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

  • westendbar West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _ProfessorBrit_ ProfessorBrit (@_ProfessorBrit_) reported

    @bt_uk Hey, Do you have any inkling to when the uk wide broadband issues will be resolved? The time to fix in my area keeps getting pushed back and it's starting to get silly for the proposed fix. The last one being pushed from 3am to 9am!

  • Kathryn09818699 Kathryn (@Kathryn09818699) reported

    @bt_uk Can someone fix our internet please, had no wifi since Tuesday, engineer came out today, worked for about 2 hours and now not working again. Eating into our data and we work from home. Not happy paying for a service that isn’t what we signed up for

  • FigTees FIGTEES.co.uk  (@FigTees) reported

    the “dirt sheets” didn’t break the news about WWEs multi-million deals with FOX or BTSport, or WWE selling the network for $1Billion, nor did they break any news about Vince/Laurinitus they can only report low level storyline fodder, the stuff WWE chooses to “leak” #SmackDown

  • MelMelwing12 mel wing (@MelMelwing12) reported

    @bt_uk hi any problems in Kibworth Leicester as my broadband is stuck on orange light ?

  • MsCranston Cookies 😎 (@MsCranston) reported

    @bt_uk we are just entering the 3rd day without BT broadband and are getting desperate. It returned briefly at the end of day one. Can you help us please we need it for work etc.

  • BOOMiO_Stats BOOMiO (@BOOMiO_Stats) reported

    @talkSPORT The Saturday 3pm kickoffs would cause a problem…. Need to fix that before anything like a Netflix for EPL is thought about. Plus @SkySports & @btsport wouldn’t be too happy to give up there rights to broadcast exclusively.

  • fernleyj Joe Fernley (@fernleyj) reported

    @OpenreachHelp Still down guys. De am openreach issue. And @bt_uk are aware. @ee struggling here too. Coincidence?

  • fttppro FTTP Pro (@fttppro) reported

    @justyna11520884 @bt_uk We have had confirmation from @WeAreOpenreach that there is a Major Service Failure effecting the SA postcode area of Wales one of our clients is effected FTTP connection went down 01:04 this morning! ETA on fix potentially 14:00 today 🤞

  • julie_twickers jj 🌻🐝 (@julie_twickers) reported

    @bt_uk Its ok. Had a call from their "Early Life Department" whoever thinks up these ridiculous names? My complaint is so old i need a call from Geriatric Fossil Customer Services....

  • PS5Play_YT PS Play (@PS5Play_YT) reported

    Hi @bt_uk my mums internet has gone down due to local fault. She has a temp mini hub but it hasnt be activated and she has also lost the password. Is there any way for new code to be sent and it be turned on. She not great with technolgy so contacted me instead.