BT (British Telecom) Outage Report in Thornliebank, East Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornliebank, East Renfrewshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Hamilton, Paisley, Coatbridge and Bellshill.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
||
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Hamilton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
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jimewings
(@jimewings) reported
from
Glasgow, Scotland
@bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free
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G Honeyman 🏴🇪🇸🇨🇭
(@ghman78) reported
from
Birkenshaw, Scotland
@bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)
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Martin Watson AV LTD
(@MartinWatsonAV) reported
from
East Kilbride, Scotland
Don’t think @btsport and @YouTube will be holding there heads high tonight. The live stream of the champions league final was awful. Not a lover of the @BBCiPlayer, but at least they can successfully broadcast a live event in UHD without any major issues.
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Rachel Lynch
(@_rachelrlynch) reported
from
Glasgow, Scotland
That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare
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Ian Watson
(@ianwatson) reported
from
Glasgow, Scotland
Yet again @bt_uk internet mail is down. Definitely moving something more reliable…
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AM
(@annemarie6377) reported
from
Glasgow, Scotland
@bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
@gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Gordon
(@gunslingergwm) reported
from
Glasgow, Scotland
@btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5
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🚭Nosmo King 🚭
(@bigbaddel) reported
from
Paisley, Scotland
A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Beth Mattear
(@bethmattear) reported
from
Glasgow, Scotland
Absolutely shocking customer service from @bt_uk !!!
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Ozzysraders 🇬🇧⚽️
(@DavidOsborne4) reported
from
Milton of Campsie, Scotland
@bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....
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Johnoorie
(@Jmg64John) reported
from
Bargeddie, Scotland
@GeorgeUpton5 @mojo18881967 @Bhoy1888Celtic1 What Celtic spend is raised by Celtic and the support NOT from TV revenue where a fair chunk is raised in Scotland, hence my thoughts on Scots subscriptions ing to BTSport or Sky.
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Mcclements
(@paul_mcclements) reported
@bt_uk @btsport Is there a problem with internet services in BT154DN. Service is down
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Matthew
(@matthew1471) reported
Hi @BTCare, had a phone call from elderly relative. BT Essential Digital Home Phone had run down on a call, she placed in cradle and said it was now quite warm.. Told her that's normal. Noticed in ED Manual you don't say it is (but I assume it is) in Essential (non D) you do.
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SX2
(@SX2Gaming) reported
@wideawakewesley @bt_uk I've got this issue, my BT GP sub expired months ago but I already had Game Pass so it extended it but now it's showing my game pass still being managed by BT until 2024. I just assumed it would fix it's self then but apparently not. This sucks.
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Katze Nemesis
(@KatzeNemesis) reported
@bt_uk Can't log into my email, Keep getting 'Service Unavailable' - 'please try later' I'm in Somerset, whats going on?
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Helen Graham
(@waltons101) reported
@bt_uk Trying to log into my BT email website - says service is not available
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gvnwd
(@GVNWD_) reported
@bt_uk Hi, my internet connection keeps dropping out very regularly and then reconnecting. I work from home so it’s causing me issues to get my work done. Any idea why this is happening?
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pbut69
(@pbut69) reported
@bt_uk hi I can’t log in to MyBT via web or iOS app. Says service unavailable. Is there a problem at present? Trying to print a copy of my latest bill. Thanks
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Josh
(@jford19941) reported
@bt_uk slyly emailing me in the middle of the night (hoping I miss it) to tell me they’re increasing our charge by 20% upon renewal for no increase in service. Sayonara, adios, eat my *** etc
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Maggie
(@bishopslass) reported
@bt_uk Can't login to my emails - service unavailable
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Michelles Reading Adventure
(@Fitzy2793) reported
Hi @bt_uk , I get that sometimes things prop up and appointments have to be ‘moved back’, but it’s not great customer service to not give me a new date! I WILL NOT be paying for these extra days of no internet, which WILL impact my work!