BT (British Telecom) outages and service status in Thornliebank, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Thornliebank, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 12, 10:58 AM GMT+1.
- Internet (67%)
- Wi-fi (20%)
- Total Blackout (7%)
- Phone (4%)
- E-mail (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thornliebank, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornliebank, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornliebank, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Paisley, and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 55 minutes ago |
|
Paisley
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 3 days ago |
|
Glasgow
|
Wi-fi | 4 days ago |
|
Glasgow
|
Internet | 5 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Thornliebank, Scotland
Latest outage, problems and issue reports in Thornliebank and nearby locations:
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Gordoo (@_GordoMc) reported from Glasgow, Scotland@btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day
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pole vaulting taliped (@willmill82) reported from Glasgow, Scotland@MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.
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Leah Hughes (@leahvhughes) reported from Glasgow, Scotland@bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else
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G Honeyman 🏴🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland@bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!
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Jamie Dowling 🍀🏴🇮🇪 (@jamdow67) reported from Glasgow, Scotland@eddiebhoy71 @bt_uk Aye a know its openreach, we wer trying to get sky broadband as part of our package and didn't know that BT have the rights for the first year but our sky fiber was crap, always cut off between 12-1 for some reason and ran slow, BTs been much better so far
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Jim Gellatly (@JimGellatly) reported from Cambuslang, Scotland@alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.
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Ozzysraders 🇬🇧⚽️ (@DavidOsborne4) reported from Milton of Campsie, Scotland@bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....
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Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, ScotlandBroadband sorted for the new place. 500Mb download speeds and half price for the first 6 months too! Thank you @bt_uk - excellent service from your staff today. 👌
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JD (@JDgawa1) reported from Glasgow, Scotland@bt_uk bt sport app keeps buffering every few mins and saying not available in my region...I have location service on
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Ian Watson (@ianwatson) reported from Glasgow, ScotlandYet again @bt_uk internet mail is down. Definitely moving something more reliable…
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ARCHIEEE (@MMArchieee) reported from Glasgow, ScotlandHow ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts
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Rachel Lynch (@_rachelrlynch) reported from Glasgow, ScotlandThat’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare
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JD (@JDgawa1) reported from Glasgow, ScotlandA week after reporting your app as faulty still no fix...think I'll cancel and watch it on iptv like everyone else @btsport @bt_uk
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Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland@bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)
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Mikey McKenna (@m8kna) reported from Glasgow, ScotlandIs there an issue with @bt_uk t’internet? Absolute rubbish service! #btinternet
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Ally W R (@allyrose77) reported from Glasgow, Scotland@bt_uk Yes. I will speak with talk talk and get them to cancel the line.
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JohnMac (@Johnm150) reported from Dennistoun, Scotland@btsport yours has to be one of the worst Sport streaming apps out there! I log in to watch a replay and it’s never there or it comes up with an error. Also very poorly designed interface. Nothing intuitive or logical about it. Easier to use the BT TV app and that’s poor too!
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Richie Cunningham (@shugfonzarelli) reported from Cambuslang, Scotland@TheFull421 @SkySports @PremierSportsTV @btsport I did call to cancel. They said I could cancel or get the reduced payment. Fair enough.
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Fred Parry (@fredparry3) reported from Glasgow, Scotland@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5
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George (@george8pies) reported from Linwood, Scotland@bt_uk terrible service in Houston, is there a problem.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Scott (@BillSco747) reported@WeAreOpenreach @KeoghsLaw @bt_uk The link does not work. I have sent you a private message! This is truly ridiculous by Openreach who as far as I can gauge are acting in bad faith!
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Brian McBride (@brian_mcbride1) reported@bt_uk @simboman The BT Guides are telling me that this problem, logging into account, is a known issue and @BT_UK are working to resolve it. I note Allison Kirkby is going to retrieve the battered BT brand. Good luck Allison.
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George Somerville (@geosomerville) reportedWiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……
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Sadaf Ahmed (@SadafAh05016729) reportedHey @bt_uk there’s no WiFi here in south London - can you help?
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JanetM. (Monarchist) (@Cilvrnum) reported@bt_uk No la ndline for 12 hrs and Busy message on mobile device. Id BT rolling out a new service. Hub has a yellow dot.
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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CM (@Caldale58) reported@bt_uk is there ever a day when your products actually work for a whole day. If it's not the unstable app continually throwing you out, it's accessing MyBT. Why does anyone stay with you. Totally exasperated again.
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Brian McBride (@brian_mcbride1) reported@bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed
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CG2009 🦓🦓 (@CatherineG2009) reported@btbusinesscare Not helpful really. Any business needing help has to wait for Tuesday. Absolutely useless service. Currently experiencing THIRD week this year of broken service. Bank holiday should be my busiest time, but I’ve had to close. 0/10.
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Nikki Anderson (@NikkiOsbor4715) reported@bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡