BT (British Telecom)

BT (British Telecom) Outage Report in Thornliebank, East Renfrewshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornliebank, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornliebank, East Renfrewshire, Scotland 01/18/2026 14:45

January 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornliebank, East Renfrewshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Coatbridge, Paisley, Bellshill, Erskine and Hamilton.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomGlasgow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thornliebank, Scotland

Latest outage, problems and issue reports in Thornliebank and nearby locations:

  • kt_perspective 🇺🇦Kunal Tewari (@kt_perspective) reported from Glasgow, Scotland

    @btsport you have charged me 5 times so far for my monthly subscription today. Any chance you will stop this non sense and refund the excess money you have taken. Also please fix your system 🙏

  • andyjd747 Andy Duncan (@andyjd747) reported from Renfrew, Scotland

    I’m currently charged £20 per month (latest bill) for @btsport as a BT Broadband customer. Used to be half that price. Cannot get away from the feeling that I am being swizzed. Go look on the Web and BT Sports’ pricing could be described as damned opaque at best #fleeced4profit

  • amykershxw Amy ❤️‍🔥 (@amykershxw) reported from Glasgow, Scotland

    WHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????

  • Duffy81 Fly you fools! (@Duffy81) reported from Glasgow, Scotland

    @bt_uk hey; our broadband has been out since 11am and was to be fixed by 1900 today...current update is Monday at 2315...what's the issue as this is needed for work etc..

  • BAMCurley Brian Curley 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@BAMCurley) reported from East Kilbride, Scotland

    @bt_uk Where is “Devices” tab as referred to on help page?

  • dylnlittle Dyln 🍀 (@dylnlittle) reported from Paisley, Scotland

    @btbusinesscare Help me with what your internet is garbage decides to disconnect every 5 mins

  • rosscurrie971 Ro55co 🇬🇧 (@rosscurrie971) reported from Paisley, Scotland

    @ibroxrocks @btsport @SkySports Typical of BT to **** up coverage of a sport.

  • johnwb2032 john2032🇬🇧🇬🇧🇬🇧🇬🇧 (@johnwb2032) reported from Milngavie, Scotland

    @bt_uk Why is the sound so bad when watching TV through bt box.

  • kirkoddie Willie Holloughby (@kirkoddie) reported from Inchinnan, Scotland

    @btsport Terrible new format all buttons iPads everybody pressing screens 8 games in half an hour Analysis in the other half an hour ,so dark its like a Cinema I hate it

  • AlexanderMcQui4 BigAlexMcQ (@AlexanderMcQui4) reported from Hamilton, Scotland

    @dafties @Record_Sport @chris_sutton73 Laughing like a wee boy about rangers on a btsport live broadcast? There is no way rangers should have to give him media accreditation after that incident alone. Sutton's conduct wasn't that professional either but if I'm honest wasn't far off my thoughts at the time.

  • sheeper88 christopher (@sheeper88) reported from Glasgow, Scotland

    @bt_uk can't access emails (asking to enter credentials) or login to my account (webpage cannot be loaded) this morning, is there issues your end?

  • m8kna Mikey McKenna (@m8kna) reported from Glasgow, Scotland

    Is there an issue with @bt_uk t’internet? Absolute rubbish service! #btinternet

  • dylnlittle Dyln 🍀 (@dylnlittle) reported from Paisley, Scotland

    BT is honestly the worst company to have your internet with @bt_uk

  • JimGellatly Jim Gellatly (@JimGellatly) reported from Cambuslang, Scotland

    @alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.

  • sheeper88 christopher (@sheeper88) reported from Glasgow, Scotland

    @bt_uk I always access my emails through the Gmail app, and login to my account online. Will see if it sorts itself throughout the day.

  • StevenMcKinnon Steve McKinnon 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenMcKinnon) reported from Glasgow, Scotland

    Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.

  • scotty2808 Scott Ratcliffe (@scotty2808) reported from Milngavie, Scotland

    @prodnose @bt_uk operate the service. 👍 #beyondlimits

  • AwajiokanOwen Sir Owen (@AwajiokanOwen) reported from Glasgow, Scotland

    @btsportfootball @btsport what’s the problem with Barcelona match?

  • billsyerman William Sweeney - Blue Tick pending (@billsyerman) reported from Glasgow, Scotland

    @kellylongmanutd @btsport “Macca” is just an embarrassment. How he gets paid for his contribution is beyond me. I’ve heard better analysis from drunks down the pub

  • leahvhughes Leah Hughes (@leahvhughes) reported from Glasgow, Scotland

    @bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Shaund442 Shaun (@Shaund442) reported

    @bt_uk @LeahClareLennon Also that's absolute bollocks it runs tests on the line into the house, for many the issue is after this point and the poor distribution in WiFi. BT are a con and I would and will be trying to move my services ASAP

  • RebeccaAnneByr1 Rebecca Anne Byrne (@RebeccaAnneByr1) reported

    @bt_uk No it's to do with external work. The engineer checked if any of our household had displayed covid symptoms and came in wearing his mask. I have now been on hold for 10 minutes trying to speak to someone. This isn't the excellent customer service I was led to believe you provided

  • 1337u53r Praise Mathew Johnson (Mat) (@1337u53r) reported

    @doddsie @elonmusk @bt_uk I think Starlink makes a lot more sense in terms of scalability (for service improvements). Traditional ISPs could be out of business soon when Starlink achieves their 10Gbps target and economies of scale (leading to significant cost declines in the service).

  • isaolinat ooo (@isaolinat) reported

    @bt_uk Yes it’s is bad. How do I am DM you ?

  • robashburn rob ashburn (@robashburn) reported

    @bt_uk broadband service is getting worse by the day...! BT will say I need an upgrade although only did this last year. Embarrassing...!

  • Catherinejourno Catherine Cocklin (@Catherinejourno) reported

    @bt_uk Thank you your reply. We want to cancel the contract. Not start afresh with you. She has done this with her other utilities.

  • JamesLee_97 Jlee (@JamesLee_97) reported

    @btsport I have been charged twice for the UFC PPV and tried to contact you through email as well as the online help chat. I have had no response. Please advise how I can get a refund for the additional payment

  • robmaxey1 robert maxey (@robmaxey1) reported

    @bt_uk hi there. I went for the fibre upgrade a year ago, with the “Guaranteed 46mbs”. I have never got near that. Generally around 27-30. I think I once saw 37. NG13 8TR postcode. Pls advise ? I would have called or emailed rather than tweeting, but not listed on your web page

  • princess_j86 Jazz (@princess_j86) reported

    @bt_uk Hi Sian, I have done. Really hope you or someone can fix this mess. Thank you!

  • pwel11 Paul Welham (@pwel11) reported

    @bt_uk what's happened to your online chat service? Doesn't seem to be an option on any of the Contact Us queries. It's sometimes difficult to sit on hold or talk in an enclosed space