BT (British Telecom)

BT (British Telecom) Outage Report in Thornliebank, East Renfrewshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornliebank, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornliebank, East Renfrewshire, Scotland 04/01/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornliebank, East Renfrewshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Bellshill and Hamilton.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornliebank, Scotland

Latest outage, problems and issue reports in Thornliebank and nearby locations:

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!

  • bethmattear Beth Mattear (@bethmattear) reported from Glasgow, Scotland

    Absolutely shocking customer service from @bt_uk !!!

  • livi68 john livingston (@livi68) reported from Glasgow, Scotland

    @Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

  • ianwatson Ian Watson (@ianwatson) reported from Glasgow, Scotland

    Yet again @bt_uk internet mail is down. Definitely moving something more reliable…

  • Andyfizz69 someone random (@Andyfizz69) reported from Coatbridge, Scotland

    @RealChrisMurphy Pipe down child, I'll watch wtf I want, unless you want to pay for my BTsport subscription

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    @gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.

  • DavidOsborne4 Ozzysraders 🇬🇧⚽️ (@DavidOsborne4) reported from Milton of Campsie, Scotland

    @bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5

  • annemarie6377 AM (@annemarie6377) reported from Glasgow, Scotland

    @bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

  • jimewings jimewings (@jimewings) reported from Glasgow, Scotland

    @bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free

  • ghman78 G Honeyman 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland

    @bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!

  • gunslingergwm Gordon (@gunslingergwm) reported from Glasgow, Scotland

    @btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

  • MMArchieee ARCHIEEE (@MMArchieee) reported from Glasgow, Scotland

    How ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • milesodavis Miles Davis (@milesodavis) reported from Exeter, England

    Hi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2

  • ScottLovelock Scott Lovelock (@ScottLovelock) reported

    @bt_uk absolutely disgraceful service, been waiting 5 months for you to install my fibre. Neither you or open reach know what you are doing and the robots on the phone saying I’ll take personal oversight of your case are just as ineffective. Another no show from you yesterday.

  • OHareBookmakers Pat O'Hare Bookmakers (@OHareBookmakers) reported

    @bt_uk Yer WiFi is crap

  • Dr_M_Bellingham Dr Michelle Bellingham (@Dr_M_Bellingham) reported

    Poor service with @ShellEnergyHome broadband. 5 days without internet, no email response, on hold checking the line. Did all the checks but only when I ask for it to be escalated to @bt_uk (told fault at my end) miraculously comes back. Time to leave

  • emswilde Emma Wilde (@emswilde) reported

    @bt_uk Probably best I don’t add to the catalogue of issues you’ve already caused then. Let’s see how many days it takes for someone to get in touch. Fancy a small side bet?

  • TheGreenRoomP greenroomproductions (@TheGreenRoomP) reported

    @bt_uk I have probably just had the rudest customer service member of staff talk to me yet! I have an outstanding complaint since March 2nd that no-one is doing anything about, and every time I call no-one can get a senior member of staff to call me regarding the service

  • lilofilo87 Lilo Filsak (she/her) (@lilofilo87) reported

    Hi @EE I've got a mini hub provided by @bt_uk whilst waiting for my broadband to be installed, but why do I only get 15 mins of connection before it decides there's no signal? I'm on EE for my mobile in the same location and have full signal? Not useful

  • tushingham89 Nick Tushingham (@tushingham89) reported

    @bt_uk Oh no help needed, our 5th month with BT and our speed is amazing, connection great and what's more... We get WiFi in all rooms unlike sky.

  • hellen55774164 hellen (@hellen55774164) reported

    @bt_uk are absolute scammers. Phoned to terminate my account when my contracted ended but they have no record so now I have to pay for a service I did not want and have not used. Yet during COVID when someone at @bt_uk randomly terminated my phone line & broadband 1/2

  • antmann50 Antony Mann (@antmann50) reported

    @btbusinesscare what an absolute joke service I’ve just had trying to sort out my emails, 1hr 30 mins with someone who didn’t have a clue, kept going quiet on me and saying he had to speak to the back office, my emails are now all over the place which is a nightmare