BT (British Telecom)

BT (British Telecom) Outage Report in Thornliebank, East Renfrewshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornliebank, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornliebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornliebank, East Renfrewshire, Scotland 01/10/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornliebank, East Renfrewshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Coatbridge, Paisley, Bellshill, Erskine and Hamilton.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomCoatbridge Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornliebank, Scotland

Latest outage, problems and issue reports in Thornliebank and nearby locations:

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5

  • jimewings jimewings (@jimewings) reported from Glasgow, Scotland

    @bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free

  • DavidOsborne4 Ozzysraders 🇬🇧⚽️ (@DavidOsborne4) reported from Milton of Campsie, Scotland

    @bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

  • gunslingergwm Gordon (@gunslingergwm) reported from Glasgow, Scotland

    @btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

  • MartinWatsonAV Martin Watson AV LTD (@MartinWatsonAV) reported from East Kilbride, Scotland

    Don’t think @btsport and @YouTube will be holding there heads high tonight. The live stream of the champions league final was awful. Not a lover of the @BBCiPlayer, but at least they can successfully broadcast a live event in UHD without any major issues.

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

  • Jmg64John Johnoorie (@Jmg64John) reported from Bargeddie, Scotland

    @GeorgeUpton5 @mojo18881967 @Bhoy1888Celtic1 What Celtic spend is raised by Celtic and the support NOT from TV revenue where a fair chunk is raised in Scotland, hence my thoughts on Scots subscriptions ing to BTSport or Sky.

  • annemarie6377 AM (@annemarie6377) reported from Glasgow, Scotland

    @bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

  • ghman78 G Honeyman 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland

    @bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    @gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.

  • livi68 john livingston (@livi68) reported from Glasgow, Scotland

    @Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets

  • bethmattear Beth Mattear (@bethmattear) reported from Glasgow, Scotland

    Absolutely shocking customer service from @bt_uk !!!

  • _rachelrlynch Rachel Lynch (@_rachelrlynch) reported from Glasgow, Scotland

    That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare

  • ianwatson Ian Watson (@ianwatson) reported from Glasgow, Scotland

    Yet again @bt_uk internet mail is down. Definitely moving something more reliable…

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrBasicx Matty (@MrBasicx) reported

    @bt_uk need help regarding my internet and trouble with my account

  • Zarinalondinen Pushkina (@Zarinalondinen) reported

    @bt_uk the service IS DOWN COMPLETELY. its been down for two days. Thats it. I'm changing providers.

  • elmamac Elisabeth MacGregor (@elmamac) reported

    @bt_uk hi I’m supposed to be returning a piece of kit but I haven’t received the bag yet. I looked on the website but there doesn’t seem to be an option to do this. Can you help?

  • PaulF_RPO Paul Fairclough (@PaulF_RPO) reported

    @bt_uk The account was in the name of the late Mrs Moira Fairclough who died on the 4th May 2021. Customer reference SS78320897 On four occasions I’ve been assured I would receive the cheque in my name originally it was made payable to her which isn’t helpful once you’ve passed away

  • seanCannon9 sean Cannon (@seanCannon9) reported

    @bt_uk I called to cancel my recently passed dads mobile and instead you cancelled mums wifi and TV... 6 hours on the phone and we might get it back in 2 weeks... absolutely shocking and really upsetting!!!

  • CEB97783359 Tripping Gauntlet (@CEB97783359) reported

    @bt_uk Thanks for your reply, could you point out where its applicable to my issue please? Or does BT think a customer should have faults twice a year for a decade and should just suck it up?

  • ncbanbury Nick (@ncbanbury) reported

    @bt_uk Our Internet has been performing very badly today, at 10am I did troubleshooting and requested a tech engineer call me. 7 hours later and no call.  I've tried calling and after about 5 mins in the queue I just get cut off. Please help.

  • Zarinalondinen Pushkina (@Zarinalondinen) reported

    So the mini hub is constantly down and broadband two days down. This service is pathetic @bt_uk

  • CEB97783359 Tripping Gauntlet (@CEB97783359) reported

    @bt_uk Yeah the offer is always there Shame the resolution isnt It is ofcom isn't it?

  • ElinCarmikael Elin (@ElinCarmikael) reported

    @bt_uk Hi there Still having problems. Sent a DM earlier. Received an auto reply so not sure if that means anyone has seen my message? Basically yesterday afternoon the router started working but now it has stopped. Does this mean the problem is with the line?