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BT (British Telecom)

BT (British Telecom) outages and service status in Thornliebank, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 3 outage signals in the last 24 hours around Thornliebank, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 4, 9:34 AM GMT+1.
  • 69% Internet (69%)
  • 11% Total Blackout (11%)
  • 9% Wi-fi (9%)
  • 7% E-mail (7%)
  • 4% Phone (4%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornliebank, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornliebank, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 4: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thornliebank, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Paisley, East Kilbride, and Johnstone.

CityProblem TypeReport Time
Glasgow Internet 4 hours ago
Glasgow E-mail 18 hours ago
Glasgow Wi-fi 18 hours ago
Glasgow Internet 5 days ago
Glasgow Internet 5 days ago
Glasgow Internet 5 days ago

Nearby cities with recent reports

Glasgow

11 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thornliebank, Scotland

Latest outage, problems and issue reports in Thornliebank and nearby locations:

  • _rachelrlynch
    Rachel Lynch (@_rachelrlynch) reported from Glasgow, Scotland

    That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare

  • mr_leonkennedy
    Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    Broadband sorted for the new place. 500Mb download speeds and half price for the first 6 months too! Thank you @bt_uk - excellent service from your staff today. 👌

  • nofear1st
    Kevin Lloyd (@nofear1st) reported from Glasgow, Scotland

    @btsport Tell Ally McCoist there was never a touch or penalty. He’s too quick to commit. Typical goal mouth predator. Love him though. #Rangers

  • btbusinesscare
    BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

  • riainsupertramp
    Riain McConnell (@riainsupertramp) reported from Glasgow, Scotland

    @bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.

  • k_belgacem82
    Karim Belgacem (@k_belgacem82) reported from Hamilton, Scotland

    @bt_uk ‘upgraded’ my WiFi with you last week (after you called me) and it’s never been slower!

  • emmaroo74
    Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • berbamcwillyz
    Chris McWilliams (@berbamcwillyz) reported from Glasgow, Scotland

    Come on to **** @SkySports and @btsport at least put old classic football matches on instead of this cricket and racing. Least it Would give me an excuse for a swally

  • KyleMitchell97
    Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

  • BAMCurley
    Brian Curley 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@BAMCurley) reported from East Kilbride, Scotland

    @bt_uk Where is “Devices” tab as referred to on help page?

  • Bethalie9
    Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • sarahtottie
    sarah adams (@sarahtottie) reported from Glasgow, Scotland

    @bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles

  • KyleMitchell97
    Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

  • eaglescot
    Billy_McCabe (@eaglescot) reported from Barrhead, Scotland

    Greed and Corruption has blighted football for far too long. Not enough that several clubs, from certain leagues, get automatic CL entry, they want even more. Shameful. Sky/BTsport/PremierSports, you are all part of the problem. You’ll get no more money from me.@SkySports

  • geosomerville
    George Somerville (@geosomerville) reported from Glasgow, Scotland

    It’s 2020 & @btsport is still showing that god awful Ferdinand & Lineker “advert”.....it’s so 2019, time to let go #btsport it’s done.

  • iFraserellis
    Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • ArgyLobey
    ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland

    @bt_uk If they’ve tried calling on my landline they won’t have got through, it’s not working, as I’ve repeatedly told you & which you fail to recognise. I can only be contacted on my mobile no. which I confirmed with Lee yesterday.

  • TahirRMalik
    TRM (@TahirRMalik) reported from Glasgow, Scotland

    @btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?

  • Mucky1
    Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • joebhoy08
    Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    @gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • geosomerville
    George Somerville (@geosomerville) reported

    Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

  • holby_fan
    Kelly (@holby_fan) reported

    I need to cancel my fibre order. It hasn't arrived yet but I haven't seeked permission from the council @bt_uk

  • RSh234
    Robin Shaw (@RSh234) reported

    @bt_uk @charl32647 That’s part of the problem. In my recent experience they didn’t help on most occasions, only when I chanced upon one good one. They just consumed huge time and frustrated.

  • TabletScience
    Tablet Science (@TabletScience) reported

    @bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.

  • _erikacx
    erika x (@_erikacx) reported

    @weblivz @bt_uk Got the exact same problem now

  • Angela_Cummins
    Angela Cummins (@Angela_Cummins) reported

    My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

  • dkeight
    David Keight (@dkeight) reported

    @bt_uk We are currently leaving BT business contract after being a customer for decades. The last straw was a botched order for fibre broadband ending with a case via Ofcom, and our move to another supplier. BT then closed our account and appear to have blocked our online a/c

  • GillianSmith16
    Gillian Smith (@GillianSmith16) reported

    @bt_uk @btcmateus The internet is down in CR8.

  • ernestohegi
    Ernesto (@ernestohegi) reported

    @bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?