BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 03/12/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Kilmarnock, Galston, Airdrie, Motherwell, Bellshill, Hamilton and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomKilmarnock Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • westendbar West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • GarethLowry Gareth Lowry (@GarethLowry) reported from Bishopbriggs, Scotland

    @perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • prichardson76 Paul Richardson (@prichardson76) reported from East Kilbride, Scotland

    @bt_uk What’s the chances of my landline fault getting fixed today on the estimated fix date so I can get broadband ?

  • CraigyJ Craig Johnston (@CraigyJ) reported from East Kilbride, Scotland

    @btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • emmaroo74 Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • Macca87 Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

  • willmill82 pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • al_tailor Alesh Tailor (@al_tailor) reported

    @OpenreachHelp @bt_uk Nothing but delayed dates and false promises. Simply unacceptable. "Sorry" doesnt solve our problems. Especially when @bt_uk are at fault

  • smoon_lee Simon Lee (@smoon_lee) reported

    Hey @btbusinesscare what going in in Birmingham? I've got like 5 meg down instead of 75 #ServiceIssues

  • irishbobuk Robert O Reilly (@irishbobuk) reported

    @bt_uk so I tried to send an MMS on my phone and says my phone doesnt have settings or support ive a Samsung Galaxy S9+ so how come i cant send since ive been wirh you BT

  • River32989682 River (@River32989682) reported

    @bt_uk Anyone else unable to get internet channels right now? Reboot etc not working.

  • imoresmarter Tom ⚔️ (@imoresmarter) reported

    @bt_uk i use your hotspots as my wifi every night and im getting 504 errors when i try to log in, is it down? 😔😔

  • tinamay1977 Tina Raistrick (@tinamay1977) reported

    @bt_uk When I've checked it says no issues. I think the issue is my line and not a wider area. If only 1 device is connected its OK add more than that and its poor

  • SteveJHarris Steve Harris🐺🦞 (@SteveJHarris) reported

    Does anyone know a company with worse customer service than @bt_uk?

  • janeymuse1 Jane Lawrence (@janeymuse1) reported

    @joncbirder @bt_uk @Ofcom I had the same thing happen last Wed evening in the middle of teaching. Had to cancel the lessons obviously! So crap when you're freelance!

  • cameronhowarth_ cam (@cameronhowarth_) reported

    @bt_uk Maybe my wifi being awful? 2.7mps is a joke wtf is this Poundland wifi

  • al_tailor Alesh Tailor (@al_tailor) reported

    @OpenreachHelp BT have said the earliest is 22nd march but this has cause my family so much problem. Without a connection since march 3rd. Old service cut off and its @bt_uk or @OpenreachHelp fault. My kids cant do home schooling. Wife cant log on even though she is key worker&I'm losing income