BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thorntonhall, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Kilmarnock, Galston, Airdrie, Motherwell, Bellshill, Hamilton and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Kilmarnock |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland
Latest outage, problems and issue reports in Thorntonhall and nearby locations:
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🚭Nosmo King 🚭
(@bigbaddel) reported
from
Paisley, Scotland
A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)
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steven
(@weblivz) reported
from
Glasgow, Scotland
@007_Rebooted @Inter @OfficialSSLazio @btsport Wtf do I know.
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jimewings
(@jimewings) reported
from
Glasgow, Scotland
@bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Johnoorie
(@Jmg64John) reported
from
Bargeddie, Scotland
@GeorgeUpton5 @mojo18881967 @Bhoy1888Celtic1 What Celtic spend is raised by Celtic and the support NOT from TV revenue where a fair chunk is raised in Scotland, hence my thoughts on Scots subscriptions ing to BTSport or Sky.
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Gordon
(@gunslingergwm) reported
from
Glasgow, Scotland
@btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport
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AM
(@annemarie6377) reported
from
Glasgow, Scotland
@bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit
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steven
(@weblivz) reported
from
Glasgow, Scotland
@007_Rebooted @Inter @OfficialSSLazio @btsport See the ref elbowing Nainggolan out the way. Gags. Take no crap in Italy.
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Martin Watson AV LTD
(@MartinWatsonAV) reported
from
East Kilbride, Scotland
Don’t think @btsport and @YouTube will be holding there heads high tonight. The live stream of the champions league final was awful. Not a lover of the @BBCiPlayer, but at least they can successfully broadcast a live event in UHD without any major issues.
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Rachel Lynch
(@_rachelrlynch) reported
from
Glasgow, Scotland
That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5
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G Honeyman 🏴🇪🇸🇨🇭
(@ghman78) reported
from
Birkenshaw, Scotland
@bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!
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Beth Mattear
(@bethmattear) reported
from
Glasgow, Scotland
Absolutely shocking customer service from @bt_uk !!!
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
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kasule
(@wearekasule) reported
from
Coatbridge, Scotland
This ref is so wrong. It’s never a pen ! #btsport
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@theflappitpub @BTBusiness @BTCare Hi, Not good to hear this. A complaint has been raised. The team dealing have been contacted and asked to call you back. Thank you for highlighting there has been no response to this and sorry about the delay in responding.
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlene Rawson
(@charlene3988) reported
@bt_uk Funny that isn’t it. More people taking no responsibility or accountability for the lack of customer service provided to paying customers. To also be put on hold and then cut off 4 times this morning is appalling!
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Angry Bird
(@NurseOfFury) reported
@DreyfusJames @bt_uk I was with BT for years - bloody awful: service constantly dropping out, never able to get through to anyone, disaster!
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Summer Valley PCs - Computer Repair Swansea
(@summervalleypcs) reported
@btbusinesscare I placed an order for phone & Broadband but the agent who took the order put the installation date for Jan 26th, despite knowing my current broadband ends on Jan 14th . My business will be without phone and BB for 12 days! Can you help?
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Cherryoak
(@cherryoak) reported
@ConinaUK @bt_uk That's terrible how are you managing without internet? I'd be completely lost even TV requires internet now never mind any business you need it for.
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chodelicious
(@zangiefs_undies) reported
@bt_uk paying a lot per month for fibre and I am getting 8mbps down and 0.17 mbps up. Can you please sort this? Not the first time and it's becoming a joke with how much I am paying vs speeds I'm getting.
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John Bromley
(@jeb9) reported
@South_SPC @bt_uk @OpenreachHelp We couldnt have BT but we have had Virgin fibre for 12 years now. No serious issues
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Derek Oliver
(@Revilomagic) reported
@bt_uk Adds nothing new. Does not take account of information I’ve supplied. Just acceptable for customers not to have a service. £ comp does not address issue #badservice
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Matthew
(@Manchester_Man) reported
from
Urmston, England
@bt_uk Is there a known issue with broadband in Urmston, Manchester area. Service keeps going down and has done for the past three days.
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Liam
(@liampry0) reported
@bt_uk speeds are extremely slow
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🌸🐰Helen🦄🪷
(@ConinaUK) reported
@bt_uk @cherryoak Hi Jenny. This is an ongoing issue. I have sent 3 dms this evening. It would be helpful if someone could take a look, please. Your colleague assured me someone would be happy to help if I was still having issues, which I am, but no response so far.