BT (British Telecom) outages and service status in Thorntonhall, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Thorntonhall, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 18, 10:22 PM GMT+1.
- Internet (69%)
- Wi-fi (20%)
- E-mail (4%)
- Total Blackout (4%)
- TV (1%)
- Phone (1%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thorntonhall, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thorntonhall, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, East Kilbride, Motherwell, Johnstone, Uddingston, and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
12 hours ago | |
|
East Kilbride
|
Internet | 13 hours ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Phone | 3 days ago |
|
Glasgow
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
12 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland
Latest outage, problems and issue reports in Thorntonhall and nearby locations:
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David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland@btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!
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Ian Watson (@ianwatson) reported from Glasgow, ScotlandYet again @bt_uk internet mail is down. Definitely moving something more reliable…
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Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland@bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.
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JD (@JDgawa1) reported from Glasgow, Scotland@bt_uk Yes still not working properly on 4g or on wifi with location on or off. Better get it sorted
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Fred Parry (@fredparry3) reported from Glasgow, Scotland@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
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Fly you fools! (@Duffy81) reported from Glasgow, Scotland@bt_uk hey; our broadband has been out since 11am and was to be fixed by 1900 today...current update is Monday at 2315...what's the issue as this is needed for work etc..
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Neil White 🚢⚓📸 (@neilwhite483) reported from Paisley, ScotlandGood afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!
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c74NcK (@AgentZara) reported from Viewpark, Scotland@bt_uk trying to speak to someone regarding a broadband issue is nigh on impossible. I'm not interested in stupid text messages that incur a charge on my mobile. How do I speak to someone? Pathetic service this.
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Graham (@Grahms) reported from Glasgow, ScotlandOMG @btsport not allowed to stop, delay my subscription on-line, no calls answered. Yes u are busy but on-line options stopped. Cancel totally is now an option, yes we all suffer but as a business when u are back providing i will delay supporting u for being #deliberatelyAwkward
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JD (@JDgawa1) reported from Glasgow, Scotland@bt_uk No but it appears to be a common theme. Its on your end....told you guys already I'm just going to cancel my subscription and get IPTV like rest of the country as im no longer getting the reliability im paying for.
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Riain McConnell (@riainsupertramp) reported from Glasgow, Scotland@bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.
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G Honeyman 🏴🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland@bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!
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Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland@Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv It’s because Christopher Sutton is a former player of Celtic, Danielle. But I don’t think this fella will admit that he’s bound by hatred of all things Celtic, and that’s what motivates him to cancel his BT sub. You’re right though, they won’t give a ****!
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Paul Richardson (@prichardson76) reported from East Kilbride, Scotland@bt_uk What’s the chances of my landline fault getting fixed today on the estimated fix date so I can get broadband ?
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Alan Currie (he/him) (@AlanCurrieEMT) reported from Motherwell, Scotland@btsport @btsportfootball congratulations on the worst most biased commentary I have ever heard!
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Ian Donnelly (@Dongie1963) reported from Paisley, Scotland@btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game
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James Marshall (@jmgrahit26) reported from Dennistoun, Scotland@bt_uk When I use my EE mobile signal, the problem disappears. I tried calling 0800 800 150, but I get sent text messages that won't allow me to speak to an advisor
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Steve McKinnon 🏴 (@StevenMcKinnon) reported from Glasgow, ScotlandHonestly @bt_uk strive to find ways to **** up everything to do with customer experience.
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christopher (@sheeper88) reported from Glasgow, Scotland@bt_uk I always access my emails through the Gmail app, and login to my account online. Will see if it sorts itself throughout the day.
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Eilidh Grant (@alesbales) reported from Glasgow, Scotland@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Witold Chojnowski (@Boytjie8) reported@BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone
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Tom Tolkien (@tomtolkien) reported@bt_uk There’s no broadband in TR7 and you’ve turned off chat support, phone support and SMS support (that’s all support and contact options) for the next 12 hours.
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Digger (@JohnKaysCanoe) reported@bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?
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erika x (@_erikacx) reported@bt_uk broadband has been down for last 20 mins, the online test isn’t working. Please advise
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Barbara Starkey (@brassbubs) reported@bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace
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Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported@bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.
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Ernesto (@ernestohegi) reported@bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?
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Andy250 (@Ministryofmess) reported@bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.
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paul_archer (@paul_archer) reported@bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.
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tha Movement Noize Production (@JumaMhlanga) reported28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService