BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 01/11/2026 18:05

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Coatbridge, Paisley, Airdrie, Bellshill, Motherwell, Erskine and Hamilton.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomCoatbridge Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • djbshearer david (@djbshearer) reported from Glasgow, Scotland

    @bt_uk very frustrated Fibre100 customer here - it should be called FIbre15!! Continued intermittent faults since last Sept.Have spent crazy amounts of time reporting faults and have had 3 no shows from engineers when booked. Fault reported on 4 Apr still not fixed! WHEN?!?

  • andyjd747 Andy Duncan (@andyjd747) reported from Renfrew, Scotland

    I’m currently charged £20 per month (latest bill) for @btsport as a BT Broadband customer. Used to be half that price. Cannot get away from the feeling that I am being swizzed. Go look on the Web and BT Sports’ pricing could be described as damned opaque at best #fleeced4profit

  • eaglescot Billy_McCabe (@eaglescot) reported from Barrhead, Scotland

    Greed and Corruption has blighted football for far too long. Not enough that several clubs, from certain leagues, get automatic CL entry, they want even more. Shameful. Sky/BTsport/PremierSports, you are all part of the problem. You’ll get no more money from me.@SkySports

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @bt_uk I ordered mine but never received it

  • themouseandlynn Lynne (@themouseandlynn) reported from Airdrie, Scotland

    @bt_uk serious rant coming. I have had nothing but issues with you since joining in January. None of them solved. Now I have no internet and I work from home. New hub on way but not until 28th. What happened to engineers coming to fix things.

  • kirkoddie Willie Holloughby (@kirkoddie) reported from Inchinnan, Scotland

    @btsport Terrible new format all buttons iPads everybody pressing screens 8 games in half an hour Analysis in the other half an hour ,so dark its like a Cinema I hate it

  • SeanGra15094727 Sean (@SeanGra15094727) reported from Glasgow, Scotland

    @djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • JimGellatly Jim Gellatly (@JimGellatly) reported from Cambuslang, Scotland

    @alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.

  • misscthomson Caroline Jackson (@misscthomson) reported from Motherwell, Scotland

    @bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use

  • amykershxw Amy ❤️‍🔥 (@amykershxw) reported from Glasgow, Scotland

    WHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????

  • StevenMcKinnon Steve McKinnon 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenMcKinnon) reported from Glasgow, Scotland

    Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.

  • leahvhughes Leah Hughes (@leahvhughes) reported from Glasgow, Scotland

    @bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else

  • rosscurrie971 Ro55co 🇬🇧 (@rosscurrie971) reported from Paisley, Scotland

    @ibroxrocks @btsport @SkySports Typical of BT to **** up coverage of a sport.

  • HowManyMiles_ Stephen Morrison (@HowManyMiles_) reported from Glasgow, Scotland

    @SamuelHilder2 @btsport @ChelseaFC No, you don't tolerate intolerance. We are never going to agree on this.

  • AlexanderMcQui4 BigAlexMcQ (@AlexanderMcQui4) reported from Hamilton, Scotland

    @dafties @Record_Sport @chris_sutton73 Laughing like a wee boy about rangers on a btsport live broadcast? There is no way rangers should have to give him media accreditation after that incident alone. Sutton's conduct wasn't that professional either but if I'm honest wasn't far off my thoughts at the time.

  • billsyerman William Sweeney - Blue Tick pending (@billsyerman) reported from Glasgow, Scotland

    @kellylongmanutd @btsport “Macca” is just an embarrassment. How he gets paid for his contribution is beyond me. I’ve heard better analysis from drunks down the pub

  • Macca87 Andy Macca 💙 (@Macca87) reported from Thornliebank, Scotland

    @ScottishFA @bt_uk Never expected to hear @julesbreach talking about Banff! Look forward to it 🏴󠁧󠁢󠁳󠁣󠁴󠁿

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Spamble99 Spamble (@Spamble99) reported

    @btsport WTF, what did you do to mess up my motogp recording, says “broadcaster issue”???

  • DanielC23380649 Daniel Cummings (@DanielC23380649) reported

    @Sports_EmmaD @btsport Emma, any chance you could raise the incident at ibrox on Sunday night I'm sure you've been made aware of it or it may have escaped your attention

  • Natasha68077904 Natasha Hill (@Natasha68077904) reported

    @OpenreachHelp Not happy I’m dealing with no internet for the 5th week and all you have to do is update a serial number. Shocking service from @OpenreachHelp and @bt_uk. I have a disabled daughter who uses apps to calm her moods and doesn’t understand why her iPad isn’t working🤬

  • mrs_fed Jackie Federici (@mrs_fed) reported

    @robhornby @Ollie_Bayliss @btsport Maybe I’m missing the point but it seems to me like the whole class getting detention for a couple of bad kids. What will this actually achieve? If I do not like what someone has to say or preach on social media I get rid of them. Block the arseholes not punish everyone!

  • Ponggo_uk Dean G (@Ponggo_uk) reported

    @bt_uk I already call BT support, nice chat but no help. I will pass you my detail through DM

  • Brandon94744732 Brandon Cox (@Brandon94744732) reported

    @bt_uk I was supposed to have an engineer come and install my internet at my new property. The service was disconnected as expected at the old property. The engineer was unable to attend due to running out of cables. The soonest date they can now get out to me is the 11th of may.

  • URangersmedia OfficialRangersMedia (@URangersmedia) reported

    @chris_sutton73 @btsport At least the Chelsea fans had a collective vote when establishing you as one of the worst ever signings.

  • wils_lucy Lucy W (@wils_lucy) reported

    @bt_uk hi your wifi is starting to get on my nerves! 4th time it’s just ‘stopped working’ for no reason. I’m paying a fortune every month for seemingly nothing but hassle and your mini hubs are pointless because the work off phone signal which I don’t get at home 😤

  • MrsKLBM Katie Matthews (@MrsKLBM) reported

    @bt_uk Awful service!! Told you I was moving 5 weeks ago, now on the 5th order as you cancel everyone down! No one ever calls back!! Still no internet, TV or landline. Sort it out

  • rosehaire rose (@rosehaire) reported

    @bt_uk I texted the help number and now an engineer has been booked for tomorrow without asking me. I now need to cancel. Please help