BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Thorntonhall, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Thorntonhall, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Kilmarnock, Motherwell, Galston, Airdrie, Bellshill, and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 1 day ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 3 days ago |
|
Glasgow
|
Internet | 3 days ago |
|
Glasgow
|
Internet | 4 days ago |
|
Glasgow
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thorntonhall, Scotland
Latest outage, problems and issue reports in Thorntonhall and nearby locations:
-
Fred Parry (@fredparry3) reported from Glasgow, Scotland@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
-
BT Business Care (@btbusinesscare) reported from Glasgow, Scotland@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
-
Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland@bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)
-
BT Business Care (@btbusinesscare) reported from Glasgow, Scotland@PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.
-
Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland@gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.
-
Carrie Munky (@carriemunky79) reported from Newmilns, Scotland@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.
-
Gordon (@gunslingergwm) reported from Glasgow, Scotland@btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport
-
ARCHIEEE (@MMArchieee) reported from Glasgow, ScotlandHow ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts
-
G Honeyman 🏴🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland@bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!
-
Fred Parry (@fredparry3) reported from Glasgow, Scotland@bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!
-
Beth Mattear (@bethmattear) reported from Glasgow, ScotlandAbsolutely shocking customer service from @bt_uk !!!
-
Ian Watson (@ianwatson) reported from Glasgow, ScotlandYet again @bt_uk internet mail is down. Definitely moving something more reliable…
-
Fred Parry (@fredparry3) reported from Glasgow, Scotland@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5
-
someone random (@Andyfizz69) reported from Coatbridge, Scotland@btsport @chris_sutton73 blobby madden didn't "miss" the penalty incident,,he simply refused to do his job and gve it, and we all know why
-
Andrew Donnelly (@donners32) reported from Glasgow, Scotland10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
-
Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland@bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)
-
jimewings (@jimewings) reported from Glasgow, Scotland@bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free
-
someone random (@Andyfizz69) reported from Coatbridge, Scotland@RealChrisMurphy Pipe down child, I'll watch wtf I want, unless you want to pay for my BTsport subscription
-
BT Business Care (@btbusinesscare) reported from Glasgow, Scotland@DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.
-
john livingston (@livi68) reported from Glasgow, Scotland@Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Shahzad Ashfaque (@right_protocol) reported@bt_uk wtf is up with the broadband in Broughton Milton Keynes? I am not paying extortionate monthly charges for no internet. Some of us have to work
-
julian spiller (@spiller_julian) reported@bt_uk I can safely say BT is the worst company I’ve ever been connected with. Having an o toning issues for over a year during the time they never opened a complaint when I asked on every call and said as clearly dissatisfied. Today. Called to cancel as soon as the person ..
-
Mimi 💙 (@Mimi050667) reportedI can’t believe @bt_uk are going to take two weeks to fix a problem, leaving me without internet or phone and unable to work!!! The fault coincided with work on the telegraph pole connecting my house but the workman just laughed and told me it couldn’t have been them 😡#BT
-
LaurenceMarks (@laurencemarks64) reported@bt_uk Spotting the scams isn't too much of an issue.. its the fact that I get at least one a day. Surely you can track and stop them..
-
Karen (@missfowler_) reported@bt_uk Absolutely #poorcustomerservice Treated as though I’m stupidwhen if they’d actually read messages properly! Will NEVER use @bt_uk services, it shouldn’t come at a cost to the customer to resolve THEIR problems!Elements of #discrimination Can’t even provide a correct email!
-
Gavin Bal (@gsb8989) reported@bt_uk why am I receiving confusing/conflicting information from the support team. I have no internet for the past 3 days and I’ve received emails saying it’s fixed, a representative saying it’s internal and another saying it’s external issue for open reach??
-
Andy Gold (@AJ_Gold19) reported@bt_uk I'm eligible for a reward Mastercard but as I log in I get absolutely nothing. Can you help please?
-
Jonathan Gorton (@zombietraitor) reported@bt_uk we seem to be having issues with our business land line, it's not been working all day and when we call you on our mobile we get passed to someone else and get cut off. Please can you help?
-
Matt (@ragingrodent) reported@bt_uk Hi Rita, The details I used was my New Customer login detail, my accounts been activated, I would assume that It would be the same details I use for my online access
-
Karen (@missfowler_) reported@bt_uk I have paid for a service that I have not received and the customer service to get this resolved is ridiculous. It shouldn’t have to cost me to fix your error! There is no direct email on the site and the ones I’ve been given don’t work! #bt #poorcustomerservice