BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 02/28/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Bellshill, Hamilton, Paisley, Kilmarnock and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • Macca87 Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • mr_leonkennedy Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    @kcros2 @bt_uk That was good service!

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • CraigyJ Craig Johnston (@CraigyJ) reported from East Kilbride, Scotland

    @btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv I wouldn’t mind listening in to a conversation like that. “He says bad hings aboot Ra Gers. Pyoor canny stand us, an ah’ll no be watching Ye again”.

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv It’s because Christopher Sutton is a former player of Celtic, Danielle. But I don’t think this fella will admit that he’s bound by hatred of all things Celtic, and that’s what motivates him to cancel his BT sub. You’re right though, they won’t give a ****!

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • westendbar West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • xhollieeesmithx hollie (@xhollieeesmithx) reported from Thorntonhall, Scotland

    Don’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ElginBID Elgin BID (@ElginBID) reported

    @btbusinesscare There is a huge outage in Elgin City Centre with over 30 businesses affected which means no phone calls, card systems or booking systems. The date for this to be resolved is 17th June. Is there anyway this can be resolved sooner as businesses are struggling?

  • JBKid7 JellyBabyKid (@JBKid7) reported

    Anyone else's @bt_uk Internet down in Cheltenham? How is it going take until Friday night to fix?! I am a disabled person who does everything online and am now cut off for almost a week!

  • mesherange Angela (@mesherange) reported

    @bt_uk This truly is not good enough and I’m reaching out to the bbc consumer programme to highlight the ineptitude and lack of service from BT

  • Amyyyyyyyyyy_ Amy Graham (@Amyyyyyyyyyy_) reported

    @bt_uk my smart hub 2 WiFi has been flashing purple since Friday, I’ve got no internet access at all. All cables are connected and tried resetting it all, please help!

  • RyanMcGoverne RyanMcGoverne I Photo I Paint I 💙💛 (@RyanMcGoverne) reported

    Hey @bt_uk Please stop your help line staff repeatedly and randomly saying "I'm putting you on hold" and then disappearing for 10 minutes at a time with no explanation as to why they are doing it, and no progress made when they come back. I am being driven insane by your service.

  • SahiraBevis1 Sahira (@SahiraBevis1) reported

    @bt_uk It’s the same minimal info from your customer service team. This needs to be escalated to your CEO. OpenReach message is to contact your supplier who will support you through this. There is no transparency, no support!

  • BlueDino38 BlueDino 🇺🇦💙 #FBPE #FBPPR #GTTO (@BlueDino38) reported

    **** off @bt_uk. My first paid work in 2½ months, purely through video conferencing for the whole day, & 30 mins before it starts, my router keeps rebooting. Don't bother messaging me back. I've got to find another, more reliable way of doing my work. Your broadband is ****.

  • CartwrightB_ Benjamin Cartwright (@CartwrightB_) reported

    @bt_uk I got these messages, just that when I login to BT to check if fault it says; Reported Fault Problem Broadband - Slow Connection It’s not slow connection it’s just gone off completely.

  • carlistyping Carl  (@carlistyping) reported

    @bt_uk “Our prices are astronomical and our customer service is like a black hole!”

  • deadheaddraven DeadHeadDraven (@deadheaddraven) reported

    @bt_uk They have, and they have told me that BT have cancelled my upgrade and are cutting me off It's an automated process and there is nothing they can do what else are they going to tell me? I shouted at them till I was blue in the face but @EE won't do a thing to fix their mess