BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 12/30/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Bellshill, Motherwell, Erskine, Hamilton and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • Dongie1963 Ian Donnelly (@Dongie1963) reported from Paisley, Scotland

    @btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game

  • neilwhite483 Neil White 🚢⚓📸 (@neilwhite483) reported from Paisley, Scotland

    Good afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • paulsbeaton Paul S. Beaton (@paulsbeaton) reported from Glasgow, Scotland

    @RKA_89 @bt_uk Any joy Rachael? Having the same issue

  • Chunk_the_Hat Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Cal_SFC The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out. Have you considered thinking rather than letting your inner child tweet?

  • emmaroo74 Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • TahirRMalik TRM (@TahirRMalik) reported from Glasgow, Scotland

    @bt_uk Cloud voice is ****, plz stop peddling that to your customers.

  • prichardson76 Paul Richardson (@prichardson76) reported from East Kilbride, Scotland

    @bt_uk What’s the chances of my landline fault getting fixed today on the estimated fix date so I can get broadband ?

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • willmill82 pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • GarethLowry Gareth Lowry (@GarethLowry) reported from Bishopbriggs, Scotland

    @perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • chrisblue1982 chris graham (@chrisblue1982) reported from Larkhall, Scotland

    @ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • TahirRMalik TRM (@TahirRMalik) reported from Glasgow, Scotland

    @btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?

  • jamdow67 Jamie Dowling 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@jamdow67) reported from Glasgow, Scotland

    @eddiebhoy71 @bt_uk Aye a know its openreach, we wer trying to get sky broadband as part of our package and didn't know that BT have the rights for the first year but our sky fiber was crap, always cut off between 12-1 for some reason and ran slow, BTs been much better so far

  • Chunk_the_Hat Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Liam_Houghton98 The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out.

  • sarahtottie sarah adams (@sarahtottie) reported from Glasgow, Scotland

    @bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • biffrbear bifur (@biffrbear) reported from Grangemouth, Scotland

    @Rangers_co_uk @CelticFC @NBFootball @Dafabet @MagnersUK @EdenMill @vpzuk @IntelligentCL @Ladbrokes @SkySports @btsport @officialpes @Pol_Roger @ClydeSSB @Nirvana_Europe @SimpleDigi @GTOmegaRacing @HollicomPR how much more bad news can these sponsors take, from here on in it is only going to get worse, victims in court all their sordid history will be laid bare for all to see @UEFAcom @newbalance @Dafabet @MagnersCiderNI @ScottishFA @spfl

  • MichelleClaffe Michelle Claffey (@MichelleClaffe) reported from Neillstown, Leinster

    Hey @eir @eircare - tried the online chat to check how to cancel the contract with you guys with the pending loss of @btsport from the package or the cost to amend - Any help would be appreciated! #JustJoined

  • NinaBrown79 Nina Brown (@NinaBrown79) reported from Norwich, England

    @bt_uk We’ve had ongoing landline issues (our phone has never worked)! But nothing no and no haven’t. I’ll DM you

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • okwuk Dave OKW (@okwuk) reported from Shrewsbury, England

    @bt_uk Think u have missed the point Dee. Long wait, followed by being cut off, no one calling me back, followed by your excuses (and no apology) = poor customer service! And u think this is the time to discuss a new deal... 😂😂😂