1. Home
  2. Companies
  3. BT (British Telecom)
  4. Thorntonhall
BT (British Telecom)

BT (British Telecom) outages and service status in Thorntonhall, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Thorntonhall, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 15, 2:12 AM GMT+1.
  • 54% Internet (54%)
  • 18% Wi-fi (18%)
  • 15% E-mail (15%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)
  • 3% TV (3%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thorntonhall, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, East Kilbride, Uddingston, Paisley, and Airdrie.

CityProblem TypeReport Time
Glasgow Internet 7 hours ago
Glasgow Wi-fi 21 hours ago
Glasgow Total Blackout 3 days ago
Glasgow Internet 5 days ago
Glasgow Internet 6 days ago
Glasgow Internet 6 days ago

Nearby cities with recent reports

Glasgow

7 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • k_belgacem82
    Karim Belgacem (@k_belgacem82) reported from Hamilton, Scotland

    @bt_uk ‘upgraded’ my WiFi with you last week (after you called me) and it’s never been slower!

  • Chunk_the_Hat
    Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Cal_SFC The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out. Have you considered thinking rather than letting your inner child tweet?

  • ArgyLobey
    ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland

    @bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!

  • AgentZara
    c74NcK (@AgentZara) reported from Viewpark, Scotland

    @bt_uk trying to speak to someone regarding a broadband issue is nigh on impossible. I'm not interested in stupid text messages that incur a charge on my mobile. How do I speak to someone? Pathetic service this.

  • willmill82
    pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • ronnieronaldo11
    Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!

  • joebhoy08
    Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    @gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.

  • Macca87
    Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

  • HowManyMiles_
    Stephen Morrison (@HowManyMiles_) reported from Glasgow, Scotland

    @SamuelHilder2 @btsport @ChelseaFC No, you don't tolerate intolerance. We are never going to agree on this.

  • dylnlittle
    Dyln 🍀 (@dylnlittle) reported from Paisley, Scotland

    @btbusinesscare Help me with what your internet is garbage decides to disconnect every 5 mins

  • btbusinesscare
    BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

  • allyrose77
    Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • AlexanderMcQui4
    BigAlexMcQ (@AlexanderMcQui4) reported from Hamilton, Scotland

    @dafties @Record_Sport @chris_sutton73 Laughing like a wee boy about rangers on a btsport live broadcast? There is no way rangers should have to give him media accreditation after that incident alone. Sutton's conduct wasn't that professional either but if I'm honest wasn't far off my thoughts at the time.

  • sarahtottie
    sarah adams (@sarahtottie) reported from Glasgow, Scotland

    @bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles

  • SwellyJay14
    Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • AwajiokanOwen
    Sir Owen (@AwajiokanOwen) reported from Glasgow, Scotland

    @btsportfootball @btsport what’s the problem with Barcelona match?

  • fredparry3
    Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!

  • sheeper88
    christopher (@sheeper88) reported from Glasgow, Scotland

    @bt_uk can't access emails (asking to enter credentials) or login to my account (webpage cannot be loaded) this morning, is there issues your end?

  • Grahms
    Graham (@Grahms) reported from Glasgow, Scotland

    OMG @btsport not allowed to stop, delay my subscription on-line, no calls answered. Yes u are busy but on-line options stopped. Cancel totally is now an option, yes we all suffer but as a business when u are back providing i will delay supporting u for being #deliberatelyAwkward

  • shugfonzarelli
    Richie Cunningham (@shugfonzarelli) reported from Cambuslang, Scotland

    @TheFull421 @SkySports @PremierSportsTV @btsport I did call to cancel. They said I could cancel or get the reduced payment. Fair enough.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Smicer999
    Darren Smith (@Smicer999) reported

    @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

  • paulineh57
    pauline hodges (@paulineh57) reported

    @bt_uk @KevinF1311 This is why I left BT after decades of being a customer. You abused my loyalty.

  • 88ejackson88
    Emma (@88ejackson88) reported

    @bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?

  • Sassytrip88
    TINA MOORE (@Sassytrip88) reported

    @bt_uk Yet still the internet is so slow and has been for weeks Ive done all the checks and found several people in my area experiencing the same problem. It's not good enough

  • emmapenelope
    Emma Holmes (@emmapenelope) reported

    @bt_uk @BTCare just seen from my fathers bank accounts that he’s been paying £65 per month for phone (never used) &broadband (used) for over 6 years. He’s on end of life care. What a shockingly corrupt practice this is from BT to leave this account without intervention.

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @me_not_animal @bt_uk I've had problems with my 90 year old mum's BT transfer to digital voice. I've been in contact with the technical team who arranged a call back that never happened. When I got back in touch after they didn't call back they denied promising to call back. BT lie to customers.

  • HooverMouse
    mouse (@HooverMouse) reported

    Come on @bt_uk Fix your email login. Happens to so many people, so often.

  • petrolheadtoo
    Gary (@petrolheadtoo) reported

    @bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time

  • alunvaughan
    alunvaughan (@alunvaughan) reported

    @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

  • 88ejackson88
    Emma (@88ejackson88) reported

    @bt_uk So the text bot didnt help, I cannot access the Web page, and I cannot use my landlines to call as its also currently out of use.