BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 11/22/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Erskine, Hamilton, Coatbridge, Motherwell, Bellshill, Kilmarnock, East Kilbride, Clydebank and Airdrie.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomErskine Phone
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • westendbar West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv I wouldn’t mind listening in to a conversation like that. “He says bad hings aboot Ra Gers. Pyoor canny stand us, an ah’ll no be watching Ye again”.

  • Macca87 Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

  • JamesJje5 James Elliott (@JamesJje5) reported from Glasgow, Scotland

    Call us says @btsport but no one answers there is no alternative contact method just received #bill for a service they no longer provide as #BTSport have failed to honour the contract they have with I will not pay them

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • mr_leonkennedy Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    @kcros2 @bt_uk That was good service!

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • CraigyJ Craig Johnston (@CraigyJ) reported from East Kilbride, Scotland

    @btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • xhollieeesmithx hollie (@xhollieeesmithx) reported from Thorntonhall, Scotland

    Don’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk

  • markpross Mark Ross (@markpross) reported from Motherwell, Scotland

    AFL now suspended too. With no live support to show it is actually unbelievable that @btsport continue to charge full price for their sports channels with no option to pause. They need to address this now.

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv It’s because Christopher Sutton is a former player of Celtic, Danielle. But I don’t think this fella will admit that he’s bound by hatred of all things Celtic, and that’s what motivates him to cancel his BT sub. You’re right though, they won’t give a ****!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jodie20725321 Jodie (@Jodie20725321) reported

    @bt_uk What about the damage that has been caused to my land and property? Surely that warrants a warning?

  • AlanWolfson Time For Change #PRNow #GTTO #GeneralElectionNow (@AlanWolfson) reported

    @MichaelRosenYes When I was reporting to @bt_uk that I had no internet service whatsoever they told me that I needed to send them an email with screenshots

  • laser_tronic laser_tronic (@laser_tronic) reported

    @bt_uk So BTs solution is for me to upgrade at cost to myself. I’m sorry but that is unacceptable. I’d like this escalated to a senior manager. My broadband is down, through no fault of my own and BTs only offer of a resolution is for me to spend more money. Rita,please can u sort this

  • thom_rowlands Thom Rowlands (@thom_rowlands) reported

    Hi @btbusinesscare. I was wrongly signed up to a business account in December, complaint was deemed "resolved". I am receiving debt collection letters. This is genuinely really distressing. Please help.

  • charlayyx charlie nicole (@charlayyx) reported

    @bt_uk Please can you let me know an update of the outage in SW2? I am due to wfh rest of week and still without Internet and the mini hub you have sent is useless

  • laser_tronic laser_tronic (@laser_tronic) reported

    @bt_uk I’ve just checked service status. Now it states the problem won’t be fixed until 3/2/22 7pm! Is this for real????

  • sheonna24 Sheonna Lynch (@sheonna24) reported

    @bt_uk so disappointed. Was excited to be getting full fibre installed today but 10 hours after the engineer leaving post install still no wifi working. Not exactly what’s expected based on all the run up to the install. Pretty poor

  • ProfDrMrP Paul (@ProfDrMrP) reported

    @bt_uk seems like there is an outage for broadband in Cambridge CB2 , can you confirm/update ?

  • crossey86 Crossey (@crossey86) reported

    @bt_uk Why is it impossible to give me information? A rough date would be suffice… my speeds are struggling real bad at this rate I’d be quicker moving to @VirginMedia_TV

  • Railridesurf Smokey McBongwater. (@Railridesurf) reported

    @bt_uk Hub flashing purple... nothing moved was just watching YouTube when it started. Factory reset it, did the connections again still not working despite saying no issues in my area