BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 12/31/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Airdrie, Glasgow, Bellshill, Motherwell, Erskine, Hamilton and Coatbridge.

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City Problem Type Report Time
United KingdomAirdrie Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @bt_uk I ordered mine but never received it

  • Macca87 Andy Macca 💙 (@Macca87) reported from Thornliebank, Scotland

    @ScottishFA @bt_uk Never expected to hear @julesbreach talking about Banff! Look forward to it 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • riainsupertramp Riain McConnell (@riainsupertramp) reported from Glasgow, Scotland

    @bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.

  • _GordoMc Gordoo (@_GordoMc) reported from Glasgow, Scotland

    @btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use

  • djbshearer david (@djbshearer) reported from Glasgow, Scotland

    @bt_uk very frustrated Fibre100 customer here - it should be called FIbre15!! Continued intermittent faults since last Sept.Have spent crazy amounts of time reporting faults and have had 3 no shows from engineers when booked. Fault reported on 4 Apr still not fixed! WHEN?!?

  • misscthomson Caroline Jackson (@misscthomson) reported from Motherwell, Scotland

    @bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful

  • jamdow67 Jamie Dowling 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@jamdow67) reported from Glasgow, Scotland

    @eddiebhoy71 @bt_uk Aye a know its openreach, we wer trying to get sky broadband as part of our package and didn't know that BT have the rights for the first year but our sky fiber was crap, always cut off between 12-1 for some reason and ran slow, BTs been much better so far

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • eaglescot Billy_McCabe (@eaglescot) reported from Barrhead, Scotland

    Greed and Corruption has blighted football for far too long. Not enough that several clubs, from certain leagues, get automatic CL entry, they want even more. Shameful. Sky/BTsport/PremierSports, you are all part of the problem. You’ll get no more money from me.@SkySports

  • SeanGra15094727 Sean (@SeanGra15094727) reported from Glasgow, Scotland

    @djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • Chunk_the_Hat Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Liam_Houghton98 The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out.

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!

  • Chunk_the_Hat Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Cal_SFC The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out. Have you considered thinking rather than letting your inner child tweet?

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • johnwb2032 john2032 (@johnwb2032) reported from Milngavie, Scotland

    @btsport FFS I wish that craigan would keep his mouth shut he has never played at this level and he is full of crap.

  • StevenMcKinnon Steve McKinnon 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenMcKinnon) reported from Glasgow, Scotland

    Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.

  • HowManyMiles_ Stephen Morrison (@HowManyMiles_) reported from Glasgow, Scotland

    @SamuelHilder2 @btsport @ChelseaFC No, you don't tolerate intolerance. We are never going to agree on this.

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport Renewed my service, money paid but can’t view anything, help required plz

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tonysmini Tony (@Tonysmini) reported

    @PaulWooding3 @bt_uk Speak to the developer/builder first, they should have registered the new addresses with Openreach. Try updating your new address on the Royal Mail site (update address or missing drop down option), this will also help. BT can also request an address update/check to Openreach.

  • strategistmag Chris Middleton (@strategistmag) reported

    @ChrisTheDJ @bt_uk I ended my BT contract when they kept phoning me in the evening on the LL even though I instructed them never to. Their response? I quote: “It’s our line, not yours, and we’ll phone it whenever we want to.” They are a truly appalling company.

  • RPR1998 RR (@RPR1998) reported

    @bt_uk Hi Kevin, would you be able to call me again? You mentioned you had cancelled one pass, but left one active but I can’t see anything in my account and want to cancel that one too.

  • ButteryScotsman The Buttery Scotsman (@ButteryScotsman) reported

    I require the internet to continue my duties, I earn my money online, and this has been the biggest pain in my arse Half the mind to move to a different provider @bt_uk I'll be calling up customer support again. Bloody joke this is.Not showing up and putting it down as missed.

  • BuddahsBrother 𝚆𝚒𝚝𝚑𝚘𝚞𝚝 𝚆𝚊𝚡 (@BuddahsBrother) reported

    @bt_uk Streaming on the PC isn't intermittent, but using the PS5 on demand gaming service which is basically a stream of a game that you can play, cuts the service and eventually disconnects the PS5. It seems to buckle under any intense load. If I watch YouTube on anything it's fine.

  • strategistmag Chris Middleton (@strategistmag) reported

    @bt_uk Ha no. But I will share another BT quote. “Broadband isn’t a utility and it never will be.” That came from the chairman’s office. Bye. Seriously: please don’t contact me. Ever. xx

  • hoohoowozza wozzaてらつつち (@hoohoowozza) reported

    Recorded @btsport coverage of #NXTTakeOver and the playback is horrendous! Did anyone else have issues? Unless it’s my @virginmedia box but all other recordings are fine!

  • timjbharg Tim H (@timjbharg) reported

    @adampettit1972 @bt_uk BT are awful imo, they tried to hike my parents' charge by 30+%, we moved to Vodafone for our broadband and are paying less than what BT were charging before they tried to scalp us. Customer service was better with Vodafone too and they changed us over exactly when scheduled 👍

  • dave_tetlow Dave Tetlow (@dave_tetlow) reported

    @bt_uk Hello BT, I'm trying sort out my home move with you but a cancelled order is sitting in the open state, preventing me from using the online service. Any chance someone can get that closed? Thanks

  • m8kna Mikey McKenna (@m8kna) reported

    This months bill landed from @bt_uk today, £41. Check online and if I was a new customer, I’d be paying £28. Loyalty doesn’t exist anymore I guess #BT #BTBroadband #Broadband