BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 12/04/2025 09:40

December 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Bellshill, Motherwell, Erskine, Hamilton, Coatbridge, Kilmarnock, East Kilbride and Clydebank.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Phone
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • themouseandlynn Lynne (@themouseandlynn) reported from Airdrie, Scotland

    @bt_uk serious rant coming. I have had nothing but issues with you since joining in January. None of them solved. Now I have no internet and I work from home. New hub on way but not until 28th. What happened to engineers coming to fix things.

  • scotty2808 Scott Ratcliffe (@scotty2808) reported from Milngavie, Scotland

    @prodnose @bt_uk operate the service. 👍 #beyondlimits

  • johnwb2032 john2032🇬🇧🇬🇧🇬🇧🇬🇧 (@johnwb2032) reported from Milngavie, Scotland

    @bt_uk Why is the sound so bad when watching TV through bt box.

  • m8kna Mikey McKenna (@m8kna) reported from Glasgow, Scotland

    Is there an issue with @bt_uk t’internet? Absolute rubbish service! #btinternet

  • sheeper88 christopher (@sheeper88) reported from Glasgow, Scotland

    @bt_uk I always access my emails through the Gmail app, and login to my account online. Will see if it sorts itself throughout the day.

  • kirkoddie Willie Holloughby (@kirkoddie) reported from Inchinnan, Scotland

    @btsport Terrible new format all buttons iPads everybody pressing screens 8 games in half an hour Analysis in the other half an hour ,so dark its like a Cinema I hate it

  • Duffy81 Fly you fools! (@Duffy81) reported from Glasgow, Scotland

    @bt_uk hey; our broadband has been out since 11am and was to be fixed by 1900 today...current update is Monday at 2315...what's the issue as this is needed for work etc..

  • BAMCurley Brian Curley 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@BAMCurley) reported from East Kilbride, Scotland

    @bt_uk Where is “Devices” tab as referred to on help page?

  • AlexanderMcQui4 BigAlexMcQ (@AlexanderMcQui4) reported from Hamilton, Scotland

    @dafties @Record_Sport @chris_sutton73 Laughing like a wee boy about rangers on a btsport live broadcast? There is no way rangers should have to give him media accreditation after that incident alone. Sutton's conduct wasn't that professional either but if I'm honest wasn't far off my thoughts at the time.

  • MXK1000 Dave (@MXK1000) reported from East Kilbride, Scotland

    Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source

  • dylnlittle Dyln 🍀 (@dylnlittle) reported from Paisley, Scotland

    @btbusinesscare Help me with what your internet is garbage decides to disconnect every 5 mins

  • kt_perspective 🇺🇦Kunal Tewari (@kt_perspective) reported from Glasgow, Scotland

    @btsport you have charged me 5 times so far for my monthly subscription today. Any chance you will stop this non sense and refund the excess money you have taken. Also please fix your system 🙏

  • billsyerman William Sweeney - Blue Tick pending (@billsyerman) reported from Glasgow, Scotland

    @kellylongmanutd @btsport “Macca” is just an embarrassment. How he gets paid for his contribution is beyond me. I’ve heard better analysis from drunks down the pub

  • dylnlittle Dyln 🍀 (@dylnlittle) reported from Paisley, Scotland

    BT is honestly the worst company to have your internet with @bt_uk

  • AwajiokanOwen Sir Owen (@AwajiokanOwen) reported from Glasgow, Scotland

    @btsportfootball @btsport what’s the problem with Barcelona match?

  • sheeper88 christopher (@sheeper88) reported from Glasgow, Scotland

    @bt_uk can't access emails (asking to enter credentials) or login to my account (webpage cannot be loaded) this morning, is there issues your end?

  • rosscurrie971 Ro55co 🇬🇧 (@rosscurrie971) reported from Paisley, Scotland

    @ibroxrocks @btsport @SkySports Typical of BT to **** up coverage of a sport.

  • AlanCurrieEMT Alan Currie (he/him) (@AlanCurrieEMT) reported from Motherwell, Scotland

    @btsport @btsportfootball congratulations on the worst most biased commentary I have ever heard!

  • amykershxw Amy ❤️‍🔥 (@amykershxw) reported from Glasgow, Scotland

    WHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????

  • mr_leonkennedy Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    Broadband sorted for the new place. 500Mb download speeds and half price for the first 6 months too! Thank you @bt_uk - excellent service from your staff today. 👌

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsMeUK1 ThisIsMeUK (@ThisIsMeUK1) reported

    Was in the middle of streaming on Twitch & my @bt_uk full fibre goes down…. Ahhhh, incredibly annoying 😭😭😭😭

  • JozefPFurReal JozefP (@JozefPFurReal) reported

    @bt_uk WOEFUL service from #BT as usual. Leaving them today because of their dire WIFI service, rang them to say I am not paying cancellation charge and all I get is belligerence from their #customerservice team. Have been a customer for years, not anymore.

  • peak_aaron AaronP (@peak_aaron) reported

    @bt_uk your service sucks of late, my broadband keeps dropping out in the evening, sometimes during the day. Done what I can do my end, was supposed to hear back from customer service and never did!!!

  • BarneyTaylor12 Barney Taylor (@BarneyTaylor12) reported

    @StephenToner88 @bt_uk Having exactly the same problem and got the same message this morning! It shocks me that internet is so important in this day in age but engineers don't work weekends! My teens are doing GCSEs and can't do there work.

  • Captainbeard22 ⎊ JΛᄃK ⎊ (@Captainbeard22) reported

    @bt_uk So they've replied its working fine. However, when I switch my phones hotspot on and use that to stream stuff instead it works fine. However, your broadband won't support it properly? Think it's time I find a better provider

  • gogokittygo claire egan (@gogokittygo) reported

    @bt_uk extremely frustrated to be advised that although you can add additional cameras to baby monitor 6000 - you can actually purchase a stand alone camera to add? What is that all about? Would never have bought originally if this was known!!! Very sneaky/underhand marketing!

  • guyrleech Guy Leech (@guyrleech) reported

    @SanskarTweets BASIC on a Commodore PET in 1980, then Vic20 & C64. Pascal at university, which I've never used since, but my final year project was in C (hacking Kermit source) & I then went on to write device drivers for @BT_uk who were a Unix source code licensee & made their own 68K servers

  • AnnieandMaisie Annabel Pritchard (So blessed). (@AnnieandMaisie) reported

    @bt_uk ALL I want to know is why in trying to fix my phone I am being asked to put in a PIN number I have NEVER had. Why is this such a problem for you that you can't give me a straight answer instead of asking me to contact you?

  • Scott60589994 Scott (@Scott60589994) reported

    @bt_uk I was expecting an engineer to visit today between 8am-1pm after taking the day off work to finally get this ongoing issue (no phone or broadband since 26/08)They didn’t turn up. I rang today to be told an engineer will come out to my property on 20/09, another 8 days!!!

  • VentersGaming David Venters (@VentersGaming) reported

    just been contacted by bt about questions i want asked by bt general questions , theve asked for ammount bill and also details my bank account , never has this been asked for i am disgusted the lacksidasicle attitude towards a customer 13 yrs wanting to leave @bt_uk @Iromg