BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 12/10/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Bellshill, Motherwell, Erskine, Hamilton, Coatbridge, Kilmarnock and East Kilbride.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Phone
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • Chunk_the_Hat Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Cal_SFC The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out. Have you considered thinking rather than letting your inner child tweet?

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport Renewed my service, money paid but can’t view anything, help required plz

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!

  • djbshearer david (@djbshearer) reported from Glasgow, Scotland

    @bt_uk very frustrated Fibre100 customer here - it should be called FIbre15!! Continued intermittent faults since last Sept.Have spent crazy amounts of time reporting faults and have had 3 no shows from engineers when booked. Fault reported on 4 Apr still not fixed! WHEN?!?

  • eaglescot Billy_McCabe (@eaglescot) reported from Barrhead, Scotland

    Greed and Corruption has blighted football for far too long. Not enough that several clubs, from certain leagues, get automatic CL entry, they want even more. Shameful. Sky/BTsport/PremierSports, you are all part of the problem. You’ll get no more money from me.@SkySports

  • riainsupertramp Riain McConnell (@riainsupertramp) reported from Glasgow, Scotland

    @bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.

  • Chunk_the_Hat Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Liam_Houghton98 The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out.

  • TahirRMalik TRM (@TahirRMalik) reported from Glasgow, Scotland

    @btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @bt_uk I ordered mine but never received it

  • misscthomson Caroline Jackson (@misscthomson) reported from Motherwell, Scotland

    @bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • _GordoMc Gordoo (@_GordoMc) reported from Glasgow, Scotland

    @btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day

  • Macca87 Andy Macca 💙 (@Macca87) reported from Thornliebank, Scotland

    @ScottishFA @bt_uk Never expected to hear @julesbreach talking about Banff! Look forward to it 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • chrisblue1982 chris graham (@chrisblue1982) reported from Larkhall, Scotland

    @ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all

  • johnwb2032 john2032 (@johnwb2032) reported from Milngavie, Scotland

    @btsport FFS I wish that craigan would keep his mouth shut he has never played at this level and he is full of crap.

  • paulsbeaton Paul S. Beaton (@paulsbeaton) reported from Glasgow, Scotland

    @RKA_89 @bt_uk Any joy Rachael? Having the same issue

  • sarahtottie sarah adams (@sarahtottie) reported from Glasgow, Scotland

    @bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles

  • neilwhite483 Neil White 🚢⚓📸 (@neilwhite483) reported from Paisley, Scotland

    Good afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!

  • jamdow67 Jamie Dowling 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@jamdow67) reported from Glasgow, Scotland

    @eddiebhoy71 @bt_uk Aye a know its openreach, we wer trying to get sky broadband as part of our package and didn't know that BT have the rights for the first year but our sky fiber was crap, always cut off between 12-1 for some reason and ran slow, BTs been much better so far

  • TahirRMalik TRM (@TahirRMalik) reported from Glasgow, Scotland

    @bt_uk Cloud voice is ****, plz stop peddling that to your customers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jenniseex Jenni Seex (@jenniseex) reported

    @kpwxx @bt_uk @virginmedia Agree such a shame - customer service is so important to retaining people but Virgin make it impossible to contact them and then it’s a lottery as to whether you get someone helpful or a jobsworth. You would think a communications company would sort out good communications!

  • BennyArkhive Benjamin Brown (@BennyArkhive) reported

    @bt_uk No I didn't and my internet is still pathetic. Also turns out you've been charging me £3 a month for paper bills. Literally never opened one. You keep sending me surveys to assess the engineer visit I never had. I just want to cancel. Why is that so hard

  • fozia4 fozia ahmed (@fozia4) reported

    @bt_uk we have had very poor service for the last 6 months or so! On the phone almost weekly, long wait, engineers visit, no positive outcome #fixthis

  • TomBray34530357 Tom Bray (@TomBray34530357) reported

    @bt_uk You’ve let Jack down! Poor old fella stayed up all night to watch the fight and paid a score too! He should be fully reimbursed with compensation ! Disgusting !

  • Daaviee_ David McIntosh🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿(RRKMAC) (@Daaviee_) reported

    Never have i never will I "buy" a PPV. Included up until you ***** got greedy, and for that your not getting **** all out of me @btsportufc @btsport #UFC257

  • mel4nie80 Mel (@mel4nie80) reported

    @bt_uk Tried to use chat support as suggested but that kept freezing too

  • GymSim Gymsim (@GymSim) reported

    .@bt_uk contacted BT this morning regarding broadband fault caused by installation of Full Fibre on Fri 22nd. Still no broadband, told there is nothing BT can do, wait your turn (1 week) and stop calling. Thanks BT great help 👍

  • Byrne5Mr GByrne22 (@Byrne5Mr) reported

    @bt_uk a rather flawed complaint system: just been told we will open it and then close it. No investigation, no attempt at a resolution and no explanation or rationale as to why during a global pandemic they want to increase prices and reduce channels.

  • mel4nie80 Mel (@mel4nie80) reported

    @bt_uk Process was just glitchy throughout. Struggled to get past sign in screen and had to uninstall and re-install several times.

  • peterboyle_ Peter (@peterboyle_) reported

    @bt_uk There doesn’t seem to be an office app on TVs I tried looking for one. It just won’t let me sign in the fight was advertised on the app