BT (British Telecom) outages and service status in Thorntonhall, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- BT (British Telecom) generated 3 outage signals in the last 24 hours around Thorntonhall, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 14, 5:44 PM GMT+1.
- Internet (67%)
- Wi-fi (20%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thorntonhall, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thorntonhall, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Paisley, Airdrie, Hamilton, Motherwell, and Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 4 hours ago |
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Internet | 7 hours ago |
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Internet | 13 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland
Latest outage, problems and issue reports in Thorntonhall and nearby locations:
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Karim Belgacem (@k_belgacem82) reported from Hamilton, Scotland@bt_uk ‘upgraded’ my WiFi with you last week (after you called me) and it’s never been slower!
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JohnMac (@Johnm150) reported from Dennistoun, Scotland@btsport yours has to be one of the worst Sport streaming apps out there! I log in to watch a replay and it’s never there or it comes up with an error. Also very poorly designed interface. Nothing intuitive or logical about it. Easier to use the BT TV app and that’s poor too!
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Stephen Morrison (@HowManyMiles_) reported from Glasgow, Scotland@SamuelHilder2 @btsport @ChelseaFC No, you don't tolerate intolerance. We are never going to agree on this.
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David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland@btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!
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Gordoo (@_GordoMc) reported from Glasgow, Scotland@btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day
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Jamie Dowling 🍀🏴🇮🇪 (@jamdow67) reported from Glasgow, Scotland@eddiebhoy71 @bt_uk Aye a know its openreach, we wer trying to get sky broadband as part of our package and didn't know that BT have the rights for the first year but our sky fiber was crap, always cut off between 12-1 for some reason and ran slow, BTs been much better so far
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G Honeyman 🏴🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland@bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!
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Ally W R (@allyrose77) reported from Glasgow, Scotland@bt_uk Yes. I will speak with talk talk and get them to cancel the line.
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Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland@Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.
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Beth Mattear (@bethmattear) reported from Glasgow, ScotlandAbsolutely shocking customer service from @bt_uk !!!
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BT Business Care (@btbusinesscare) reported from Glasgow, Scotland@DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.
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Scott Ratcliffe (@scotty2808) reported from Glasgow, Scotland@rhodamack09 @bt_uk If this isn’t resolved let me know and I can request further support.
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Fly you fools! (@Duffy81) reported from Glasgow, Scotland@bt_uk hey; our broadband has been out since 11am and was to be fixed by 1900 today...current update is Monday at 2315...what's the issue as this is needed for work etc..
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Eilidh Grant (@alesbales) reported from Glasgow, Scotland@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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Neil White 🚢⚓📸 (@neilwhite483) reported from Paisley, ScotlandGood afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!
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Steve McKinnon 🏴 (@StevenMcKinnon) reported from Glasgow, ScotlandHonestly @bt_uk strive to find ways to **** up everything to do with customer experience.
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Emma Smith (@emmaroo74) reported from Glasgow, Scotland@bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.
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Lainey sheahan (@Laineysheahan) reported from Glasgow, Scotland@JuddMaate @bt_uk @BTCare I have the same issue so frustrating
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scott halliday (@hallscott02) reported from Glasgow, Scotland@chris_sutton73 Now you can clean up some of the crap some of your colleagues on #btsport talk, no naming names but they dont share our love for the hoops 🤣
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brian McBride (@brian_mcbride1) reported@bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't
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Stockport871 (@stockport871) reported@bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.
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David Liddle (@aboycalleddavid) reported@bt_uk Is there a problem with account logins? I am trying to log in but when I get to the page where I enter my verification code sent to my email - the box disappears and the screen flicks to a white screen
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.
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David Keight (@dkeight) reported@weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.
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Tubularswells (@Tubularswells) reported@bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.
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Mark Haynes (@IQuitMuskspace) reported@bt_uk Why bother??? You only close them when you don't know how to fix the problems you make!!!
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Paul stagg (@Staggly) reported@bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue
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bryony (@bryonycdc) reported@bt_uk you’re a ******* JOKE i cant take this anymore. i haven’t had solid service for over a month since joining BT, and today i can’t even talk to a real person cos you say someone will be in touch and hang up? i want to get out of this contract, get me off now
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Graeme Davis (@GraemeDavis) reported@bt_uk Thanks for responding. The situation is crazy. I just want to cancel and not rebook an engineer visit. It should be simple. But instead spend an age on the phone and escalate? It’s disproportionate for a simple task.