BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 12/19/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Bellshill, Motherwell, Erskine, Hamilton, Coatbridge, Kilmarnock and East Kilbride.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • livi68 john livingston (@livi68) reported from Glasgow, Scotland

    @Sports_EmmaD @btsportfootball @btsport @RangersFC @BSC_YBEN @EuropaLeague The wankdorfs never took any tickets

  • ianwatson Ian Watson (@ianwatson) reported from Glasgow, Scotland

    Yet again @bt_uk internet mail is down. Definitely moving something more reliable…

  • Andyfizz69 someone random (@Andyfizz69) reported from Coatbridge, Scotland

    @RealChrisMurphy Pipe down child, I'll watch wtf I want, unless you want to pay for my BTsport subscription

  • bethmattear Beth Mattear (@bethmattear) reported from Glasgow, Scotland

    Absolutely shocking customer service from @bt_uk !!!

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

  • gunslingergwm Gordon (@gunslingergwm) reported from Glasgow, Scotland

    @btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • jimewings jimewings (@jimewings) reported from Glasgow, Scotland

    @bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free

  • MMArchieee ARCHIEEE (@MMArchieee) reported from Glasgow, Scotland

    How ******** is John Robertson a manager 😂, Nae clue about football what so ever spoke nothing but utter nonsense that whole show @btsport @btsportfootball #Rangers #Hearts

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5

  • ghman78 G Honeyman 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland

    @bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

  • Andyfizz69 someone random (@Andyfizz69) reported from Coatbridge, Scotland

    @btsport @chris_sutton73 blobby madden didn't "miss" the penalty incident,,he simply refused to do his job and gve it, and we all know why

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    @gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lisasherratt Lisa Sherratt (@Lisasherratt) reported

    @bt_uk - I don't appear to have a dial tone on my landline, my WiFi is working however. Is there a problem in my area LS23 or is it my line alone??

  • SarcasticRespo4 Sarcastic Responses (@SarcasticRespo4) reported

    Anyone else think @btsport have the best commentators and pundits you've ever heard? Never a wasted word, always spot on. The co-comms particularly are never irritating oxygen thieves.

  • mariecullen349 marie bradley (@mariecullen349) reported

    @bt_uk need an urgent clarification on a fault repair! 2 weeks and counting! Shocking customer service, very disappointed. Great service for business line users??? Are you joking?? Communications are disgraceful

  • Gahamaman Gary Watt (@Gahamaman) reported

    @jim72855 @btsport @Arsenal Came on here to post the exact video. What an idiot.

  • UKPoliticsLive UK Politics Live (@UKPoliticsLive) reported

    @MrsAgbag @bt_uk Thanks! Problem with changing provider is that BT are the only ones who seem to be able to service my flat for some wildly anti-competitive reason. So I’m stuck waiting and waiting. Otherwise I’d be with literally any other provider on earth by now

  • MrsCocoC TheMrs (@MrsCocoC) reported

    @bt_uk want broadband, WiFi & BT Sport in St Leonard’s but need an engineer to set it up. Rang BT, had to order to get engineer appt. no appts showing. Told not to cancel they would ring back in 1 he. No call back. Rang to cancel, 1 hr later still waiting for cancellation email!

  • Jenny_Ferguson1 Jennifer Ferguson 🤩 (@Jenny_Ferguson1) reported

    @bt_uk I've sent a DM about issues I've had with YouView Box if someone can have a look and get back to me please

  • whoamidoyouknow Dave (@whoamidoyouknow) reported

    @bt_uk You tell me? As stated on numerous previous occasions, I’ve been told that my issue has been escalated and I’ll be called back. It never happens. After complaining via Twitter, I got a call this morning. However, this was from yet another 1st line suppport person who was clueless

  • BenjaminCornish Ben Cornish (@BenjaminCornish) reported

    @bt_uk @BTCare Booked two appointments with BT to have our broken internet fixed over a week ago. First time the problem was never fixed. Today the engineer has just not turned up at all! Now I've burned through my entire 50GB data package! Beyond a joke.

  • TheBigOP Paul Hardy (@TheBigOP) reported

    @bt_uk Hi BT I can still access my old BT cloud account and I want to retrieve the images within but I can't seem to access it on any other device or move the images anywhere else and I would hate to lose them, can you help???