BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 02/10/2026 11:00

February 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Hamilton, Paisley, Kilmarnock, Motherwell and Coatbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Phone
United KingdomGlasgow Phone
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • kirkoddie Willie Holloughby (@kirkoddie) reported from Inchinnan, Scotland

    @btsport Terrible new format all buttons iPads everybody pressing screens 8 games in half an hour Analysis in the other half an hour ,so dark its like a Cinema I hate it

  • StevenMcKinnon Steve McKinnon 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenMcKinnon) reported from Glasgow, Scotland

    Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.

  • eaglescot Billy_McCabe (@eaglescot) reported from Barrhead, Scotland

    Greed and Corruption has blighted football for far too long. Not enough that several clubs, from certain leagues, get automatic CL entry, they want even more. Shameful. Sky/BTsport/PremierSports, you are all part of the problem. You’ll get no more money from me.@SkySports

  • HowManyMiles_ Stephen Morrison (@HowManyMiles_) reported from Glasgow, Scotland

    @SamuelHilder2 @btsport @ChelseaFC No, you don't tolerate intolerance. We are never going to agree on this.

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @bt_uk I ordered mine but never received it

  • _GordoMc Gordoo (@_GordoMc) reported from Glasgow, Scotland

    @btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day

  • SeanGra15094727 Sean (@SeanGra15094727) reported from Glasgow, Scotland

    @djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • JimGellatly Jim Gellatly (@JimGellatly) reported from Cambuslang, Scotland

    @alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use

  • andyjd747 Andy Duncan (@andyjd747) reported from Renfrew, Scotland

    I’m currently charged £20 per month (latest bill) for @btsport as a BT Broadband customer. Used to be half that price. Cannot get away from the feeling that I am being swizzed. Go look on the Web and BT Sports’ pricing could be described as damned opaque at best #fleeced4profit

  • johnwb2032 john2032 (@johnwb2032) reported from Milngavie, Scotland

    @btsport FFS I wish that craigan would keep his mouth shut he has never played at this level and he is full of crap.

  • AlexanderMcQui4 BigAlexMcQ (@AlexanderMcQui4) reported from Hamilton, Scotland

    @dafties @Record_Sport @chris_sutton73 Laughing like a wee boy about rangers on a btsport live broadcast? There is no way rangers should have to give him media accreditation after that incident alone. Sutton's conduct wasn't that professional either but if I'm honest wasn't far off my thoughts at the time.

  • Macca87 Andy Macca 💙 (@Macca87) reported from Thornliebank, Scotland

    @ScottishFA @bt_uk Never expected to hear @julesbreach talking about Banff! Look forward to it 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • djbshearer david (@djbshearer) reported from Glasgow, Scotland

    @bt_uk very frustrated Fibre100 customer here - it should be called FIbre15!! Continued intermittent faults since last Sept.Have spent crazy amounts of time reporting faults and have had 3 no shows from engineers when booked. Fault reported on 4 Apr still not fixed! WHEN?!?

  • misscthomson Caroline Jackson (@misscthomson) reported from Motherwell, Scotland

    @bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful

  • leahvhughes Leah Hughes (@leahvhughes) reported from Glasgow, Scotland

    @bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bethkerrrr Bethany 💚 (@Bethkerrrr) reported

    @bt_uk hi, I was meant to receive a bag to send my router back as I've cancelled my account. I never received it and I've now moved house, what should I do with the router?

  • Sphynxthinker Lesley 💙💙💙 (@Sphynxthinker) reported

    @bt_uk hi, what seems to be the problem with your email service? I can’t login to my email account. Thanks for your help

  • HenryBeer5 Henry Beer (@HenryBeer5) reported

    @bt_uk Are your phone lines not open, every time I call about my internet you send me a text and the phone ends. In the contract J signed up to speak to a British person not a SMS service!

  • GoJonnyBananas Jonny Bananas (@GoJonnyBananas) reported

    @bt_uk Been there, done that. Spent days in call centre hell and you still won’t cancel a contract. Service has been very poor.

  • bokenla B Okenla (@bokenla) reported

    @bt_uk gesture of £30 does not cover our household needs and there is no pay as you go service without further investment. Too late to keep my service going with sky without entering into a new contract unfortunately. BT didn’t communicate appropriately with SKy regarding switch.

  • bokenla B Okenla (@bokenla) reported

    @Melusinna @bt_uk I’ve been able to speak to 2 nice ladies but problems still exist. I’m left with no wi-fi after BT delayed the installation and BT informed sky they were taking over! I am working at home with no access. I supposedly have access to hotspots but we’re in a lockdown!

  • JakeReynoldsB Jake Austin Reynolds (@JakeReynoldsB) reported

    Been trying to have @bt_uk installed since the middle of December. Between them and @WeAreOpenreach and a multitude of errors their end, thinking the Salisbury Fibre Project is complete have a date for the 18 May. Far too long and not good enough...

  • TehBlackParade Abi (@TehBlackParade) reported

    @btbusinesscare Can I do this even without all the account holder details? Boss isn’t available to do it and I don’t want to download WhatsApp if they won’t be able to help without his email etc. Thank you

  • Melusinna Jessica Fletcher 💙 #ZeroCovid (@Melusinna) reported

    @bt_uk I have spoken to someone, again after being in a queue for nearly an hour, but I honestly don't have any faith in the assurances that the problem is now sorted, because I'm told that every time I phone, and yet it - so far - hasn't been.

  • GoJonnyBananas Jonny Bananas (@GoJonnyBananas) reported

    @Hopkins_Alison @bt_uk We tried to change a broken mobile, changed our minds on the contract and we have spent weeks chasing up incorrect payments they keep taking!