BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 03/12/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Kilmarnock, Galston, Airdrie, Motherwell, Bellshill, Hamilton and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomKilmarnock Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • prichardson76 Paul Richardson (@prichardson76) reported from East Kilbride, Scotland

    @bt_uk What’s the chances of my landline fault getting fixed today on the estimated fix date so I can get broadband ?

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv I wouldn’t mind listening in to a conversation like that. “He says bad hings aboot Ra Gers. Pyoor canny stand us, an ah’ll no be watching Ye again”.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • willmill82 pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • CraigyJ Craig Johnston (@CraigyJ) reported from East Kilbride, Scotland

    @btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!

  • emmaroo74 Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • westendbar West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • Macca87 Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mark_partington Mark Partington (@mark_partington) reported

    @bt_uk well what a complete pile of s**t you are come to fit full fibre on 1/11 engineer can’t get it to work Sara it’s the router orders new one comes still not working , rebook engineer for today , don’t turn up phone 150 they say it’s a system fault ! Rebook engineer for 15/11

  • RajPedrag Raj (@RajPedrag) reported

    @btsport You can never trust everybody but you can trust my sources on Boooooom deliveries. @Tipster_Robin becomes the best.Thanks for the package mate

  • innesgross innesross (@innesgross) reported

    @bt_uk “we connect for good” well why don’t you stop with the meaningless slogans & get me connected. After 9 failed activations your 10th is due today. Not looking good. Embarrassing customer service to which you should be ashamed.

  • alannaclark10 iamsugarfairy (@alannaclark10) reported

    @bt_uk Maneged to get through to a lady who was very helpful and applied for the refund for me no problem a little waiy i was actually surprised it was only 10 minutes and all sorted thank you so much for your help

  • RajPedrag Raj (@RajPedrag) reported

    @btsport You can never trust everybody but you can trust my sources on Boooooom deliveries. @Tipster_Robin becomes the best.Thanks for the package mate

  • ClareHandley71 Clare Handley (@ClareHandley71) reported

    @btbusinesscare In the meantime still waiting for a call from customer complaints which told could be anytime over the next few days! What can we do - nightmare for small business. 3/3

  • jon16923 jon williams (@jon16923) reported

    @bt_uk good afternoon are you having an issues in the np44 area please seem to be suffering from slow speeds high ping rates and packet loss

  • Rev_Nay Rev Imogen Nay (@Rev_Nay) reported

    @bt_uk third day in a row on the phone waiting for existing fault to be fixed. Phone still not receiving calls. No dedicated complaint line.

  • harps1212 Lesley (@harps1212) reported

    @bt_uk my 84 year old mother has been without a landline since 5th Sept. After numerous complaints I am sending this tweet as a last resort. Please Please Please can someone help fix this problem. Phones are a life line for older people.

  • lircinema LadyinRed (@lircinema) reported

    @bt_uk run around this afternoon, three operators proving the old saying “when the going gets tough, close the chat web messenger”!! Anyone working on tech support who actually understands your system?