BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thorntonhall, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Bellshill, Motherwell, Erskine, Hamilton and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland
Latest outage, problems and issue reports in Thorntonhall and nearby locations:
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Michael Kenny
(@thistleboy1) reported
from
Bishopbriggs, Scotland
@bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.
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Neil White 🚢⚓📸
(@neilwhite483) reported
from
Paisley, Scotland
Good afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!
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Paul S. Beaton
(@paulsbeaton) reported
from
Glasgow, Scotland
@RKA_89 @bt_uk Any joy Rachael? Having the same issue
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pole vaulting taliped
(@willmill82) reported
from
Glasgow, Scotland
@MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.
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TRM
(@TahirRMalik) reported
from
Glasgow, Scotland
@bt_uk Cloud voice is ****, plz stop peddling that to your customers.
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Ian Donnelly
(@Dongie1963) reported
from
Paisley, Scotland
@btsport The background crowd noise from Celtic Park is excruciating please cancel it - spoiling the game
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Emma Smith
(@emmaroo74) reported
from
Glasgow, Scotland
@bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.
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David Dobie 🇬🇧🇬🇧
(@david_d1984) reported
from
Johnstone, Scotland
@btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!
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Paul Richardson
(@prichardson76) reported
from
East Kilbride, Scotland
@bt_uk What’s the chances of my landline fault getting fixed today on the estimated fix date so I can get broadband ?
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Craig Johnston
(@CraigyJ) reported
from
East Kilbride, Scotland
@btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!
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West End Bar Airdrie
(@westendbar) reported
from
Airdrie, Scotland
@btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@bt_uk Yes. I will speak with talk talk and get them to cancel the line.
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George
(@george8pies) reported
from
Linwood, Scotland
@bt_uk terrible service in Houston, is there a problem.
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Gareth Lowry
(@GarethLowry) reported
from
Bishopbriggs, Scotland
@perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!
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John Clarke
(@johnclarke1) reported
from
Glasgow, Scotland
Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?
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G.W.Meldrum 🏴🔰🐿
(@gmeldrum88) reported
from
Glasgow, Scotland
BT Sport with no crowd noise is terrible! #PSGMUN @btsport
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sarah adams
(@sarahtottie) reported
from
Glasgow, Scotland
@bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles
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Lorraine McD
(@lor51) reported
from
Glasgow, Scotland
@bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?
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chris graham
(@chrisblue1982) reported
from
Larkhall, Scotland
@ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all
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TRM
(@TahirRMalik) reported
from
Glasgow, Scotland
@btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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mindyourown
(@markfield133) reported
@bt_uk @P4DA why am I paying you ...your service is ****...
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Realist
(@Aidank20) reported
@bt_uk Okay sure but surely there is some system live 2 help with a quick resolve. I mean you yourself even with this time consumed.Companies such as youtube usually help direct.I mean my £ has theoritically been wasted & yes NO resolve but also no assurance of any form of reinbursement
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skipster
(@skipster1975) reported
@bt_uk BT. Why oh Why are you so incredibly incompetent...5 home mover requests and counting...still no progress or ownership of the problem...
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Louise_hay1
(@hay1_louise) reported
@bt_uk never had worse customer service EVER
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Chris Mowles
(@ProfChrisMowles) reported
After multiple texts from @bt_uk about when the fault would be fixed (also told it would be today), eventually told it would be Tues 19th, a week after first report. Sheesh. 'How do you rate our service'?
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Phil Peacock
(@PhilJPeacock) reported
from
South Marston, England
@bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency
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Tiago Bonifacio
(@TiagoBonifacio9) reported
@bt_uk New customer account, lack of communication an broken promise, will DM my BT accounts
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Chris Mowles
(@ProfChrisMowles) reported
Trying to fix a landline fault, now turned into a broadband fault, with @bt_uk: Agent: who is the account holder? Me: ma's name: A: that's not the name we have. Me: could it be me, the son? A: you have to give me a definitive answer. Me: Ok Ma.
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Stephen Wolohan 🏴🇮🇪 🔭📷
(@sjwolohan) reported
Can yer commentator stop screaming down his mic? 🤔😳 #PSGANGERS #psgang #btsport @btsportfootball
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Tej Singh
(@exacity) reported
@bt_uk So after one of your pathetic staff lies to me (on a record call) and for the second time from BT, your guy today was supposed to call me back to log the complaint and discuss another LIE your staff told me, I've got no callbacks. Absolute terrible customer service.