BT (British Telecom) outages and service status in Thorntonhall, Scotland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Thorntonhall, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 26, 3:54 PM GMT+1.
- Internet (65%)
- Wi-fi (19%)
- Total Blackout (7%)
- E-mail (6%)
- Phone (4%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thorntonhall, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thorntonhall, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Paisley, East Kilbride, Motherwell, Johnstone, and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 10 hours ago |
|
Glasgow
|
Internet | 17 hours ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 3 days ago |
|
Glasgow
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thorntonhall, Scotland
Latest outage, problems and issue reports in Thorntonhall and nearby locations:
-
ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland@bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!
-
BT Business Care (@btbusinesscare) reported from Glasgow, Scotland@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
-
Fly you fools! (@Duffy81) reported from Glasgow, Scotland@bt_uk hey; our broadband has been out since 11am and was to be fixed by 1900 today...current update is Monday at 2315...what's the issue as this is needed for work etc..
-
Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland@gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.
-
JohnMac (@Johnm150) reported from Dennistoun, Scotland@btsport yours has to be one of the worst Sport streaming apps out there! I log in to watch a replay and it’s never there or it comes up with an error. Also very poorly designed interface. Nothing intuitive or logical about it. Easier to use the BT TV app and that’s poor too!
-
BT Business Care (@btbusinesscare) reported from Glasgow, Scotland@PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.
-
Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland@bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼
-
Fred Parry (@fredparry3) reported from Glasgow, Scotland@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
-
Dyln 🍀 (@dylnlittle) reported from Paisley, ScotlandBT is honestly the worst company to have your internet with @bt_uk
-
James Marshall (@jmgrahit26) reported from Dennistoun, Scotland@bt_uk When I use my EE mobile signal, the problem disappears. I tried calling 0800 800 150, but I get sent text messages that won't allow me to speak to an advisor
-
Paul S. Beaton (@paulsbeaton) reported from Glasgow, Scotland@RKA_89 @bt_uk Any joy Rachael? Having the same issue
-
George (@george8pies) reported from Linwood, Scotland@bt_uk terrible service in Houston, is there a problem.
-
🇺🇦Kunal Tewari (@kt_perspective) reported from Glasgow, Scotland@btsport you have charged me 5 times so far for my monthly subscription today. Any chance you will stop this non sense and refund the excess money you have taken. Also please fix your system 🙏
-
Leah Hughes (@leahvhughes) reported from Glasgow, Scotland@bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else
-
christopher (@sheeper88) reported from Glasgow, Scotland@bt_uk I always access my emails through the Gmail app, and login to my account online. Will see if it sorts itself throughout the day.
-
Andy McNeill (@Macca87) reported from Thornliebank, Scotland@bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?
-
Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland@Liam_Houghton98 The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out.
-
Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland@kcros2 @bt_uk That was good service!
-
David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland@btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!
-
Eilidh Grant (@alesbales) reported from Glasgow, Scotland@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Vicky Fraser (@bt_vicky) reported@bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty
-
Rod Robson (@rodrrobson) reported@bt_uk the hub is on orange. Can't report the fault as page not working
-
Sir Rob the skiving. #LBFB (@scruffiness) reported@BTBusiness @btbusinesscare , Our broadband is out, I can’t raise a fault through your website, and I can’t find a phone number to ring. Why do you think this service is worth over a £100pcm?!
-
nicolas mcmillan (@herbie963) reported@bt_uk Online service recovery is a joke, get a senior UK manager to pm me please
-
Alan Swanson (@Haggisguy) reported@bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??
-
Shoshanah Cohen (@sc2987) reported@bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).
-
Shoshanah Cohen (@sc2987) reported@bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).
-
Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
-
tha Movement Noize Production (@JumaMhlanga) reported28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService
-
DomusHolmesPropertyFinder (@DomusHolmes) reported@bt_uk : Very disappointing service overall, and equally disappointing to find out engineers do not attend properties on weekend to fix fibre connection issues!!!