BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 01/20/2026 08:20

January 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Kilmarnock, Motherwell, Coatbridge, Paisley, Airdrie, Bellshill, Erskine and Hamilton.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • billsyerman William Sweeney - Blue Tick pending (@billsyerman) reported from Glasgow, Scotland

    @kellylongmanutd @btsport “Macca” is just an embarrassment. How he gets paid for his contribution is beyond me. I’ve heard better analysis from drunks down the pub

  • StevenMcKinnon Steve McKinnon 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenMcKinnon) reported from Glasgow, Scotland

    Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.

  • themouseandlynn Lynne (@themouseandlynn) reported from Airdrie, Scotland

    @bt_uk serious rant coming. I have had nothing but issues with you since joining in January. None of them solved. Now I have no internet and I work from home. New hub on way but not until 28th. What happened to engineers coming to fix things.

  • SeanGra15094727 Sean (@SeanGra15094727) reported from Glasgow, Scotland

    @djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store

  • HowManyMiles_ Stephen Morrison (@HowManyMiles_) reported from Glasgow, Scotland

    @SamuelHilder2 @btsport @ChelseaFC No, you don't tolerate intolerance. We are never going to agree on this.

  • amykershxw Amy ❤️‍🔥 (@amykershxw) reported from Glasgow, Scotland

    WHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????

  • misscthomson Caroline Jackson (@misscthomson) reported from Motherwell, Scotland

    @bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful

  • AlanCurrieEMT Alan Currie (he/him) (@AlanCurrieEMT) reported from Motherwell, Scotland

    @btsport @btsportfootball congratulations on the worst most biased commentary I have ever heard!

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • JimGellatly Jim Gellatly (@JimGellatly) reported from Cambuslang, Scotland

    @alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.

  • kirkoddie Willie Holloughby (@kirkoddie) reported from Inchinnan, Scotland

    @btsport Terrible new format all buttons iPads everybody pressing screens 8 games in half an hour Analysis in the other half an hour ,so dark its like a Cinema I hate it

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use

  • AwajiokanOwen Sir Owen (@AwajiokanOwen) reported from Glasgow, Scotland

    @btsportfootball @btsport what’s the problem with Barcelona match?

  • johnwb2032 john2032🇬🇧🇬🇧🇬🇧🇬🇧 (@johnwb2032) reported from Milngavie, Scotland

    @bt_uk Why is the sound so bad when watching TV through bt box.

  • scotty2808 Scott Ratcliffe (@scotty2808) reported from Milngavie, Scotland

    @prodnose @bt_uk operate the service. 👍 #beyondlimits

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • rosscurrie971 Ro55co 🇬🇧 (@rosscurrie971) reported from Paisley, Scotland

    @ibroxrocks @btsport @SkySports Typical of BT to **** up coverage of a sport.

  • andyjd747 Andy Duncan (@andyjd747) reported from Renfrew, Scotland

    I’m currently charged £20 per month (latest bill) for @btsport as a BT Broadband customer. Used to be half that price. Cannot get away from the feeling that I am being swizzed. Go look on the Web and BT Sports’ pricing could be described as damned opaque at best #fleeced4profit

  • leahvhughes Leah Hughes (@leahvhughes) reported from Glasgow, Scotland

    @bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else

  • AlexanderMcQui4 BigAlexMcQ (@AlexanderMcQui4) reported from Hamilton, Scotland

    @dafties @Record_Sport @chris_sutton73 Laughing like a wee boy about rangers on a btsport live broadcast? There is no way rangers should have to give him media accreditation after that incident alone. Sutton's conduct wasn't that professional either but if I'm honest wasn't far off my thoughts at the time.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • theonetyrant rob sweetman (@theonetyrant) reported

    @bt_uk shocking service from by today, take a day off to wait for fibre install, call to find out what time etc to be told it’s actually been moved back 3 weeks. Decided to cancel the upgrade unfortunately I’ve got to stay with them on the old contract now.

  • Ak1fK Akif (@Ak1fK) reported

    Hey @bt_uk! Quick question: what does it mean to be high priority one? Apparently my complaint/order was elevated to that a week ago but still nothing has been fixed. I keep on getting told OpenReach know what the issue is and it’ll be 48 hours - but this was 1,344 hours ago…

  • Maltkilncottage Malt Kiln Cottage (@Maltkilncottage) reported

    @bt_uk interesting that although I raised a complaint regarding a data breach, being told I’ll receive a call back in 48 hrs, I receive an email stating the case has been closed. Disappointing and woeful service.

  • stucon Stu C (@stucon) reported

    @russmckendrick @bt_uk Yeah, i'm in Arnold BT speeds are awful. Fibre 1 is the best bt website offers me 41-50mb

  • ArwenTapping MoreBiscuitThanTeacake (@ArwenTapping) reported

    @bt_uk I’m a new BT customer from Friday. I currently have no broadband and my phone line is completely dead. Can you please explain how this is a product and how I am supposed to do my job?

  • ladyroisin85 Roisin (@ladyroisin85) reported

    @bt_uk why are unable to access sky go via Wi-fi today. This has never happened before?

  • PhilipSempers Philip Sempers (@PhilipSempers) reported

    @bt_uk Yeah but why did I get a 14 day code but it says to renew on 1st? Also do I have to use a new code every 14 days when you could just login to my account and do it automatically no doubt.

  • thomas_bhoy Tommy Bhoy (@thomas_bhoy) reported

    @islay13 @bt_uk Its terrible Anne, her husband died in February we cancelled everything from @bt_uk in march and she still gets invoices from them, call handlers dont care and have no sympathy for elderly couples, I think your right trading standards is probably the best way

  • stimpakman Stimpakman (@stimpakman) reported

    @bt_uk I think its a problem with openreach. I'm with @Plusnet. I can DM you my postcode if that's any good?

  • thomas_bhoy Tommy Bhoy (@thomas_bhoy) reported

    Very good @bt_uk you are a disgraceful company especially to the elderly whose partners have passed away, march we talked to your bereavement service to cancel a BT package you are still continuing to send bills for TV and phone £348 pounds you are a disgraceful