BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 12/06/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Bellshill, Motherwell, Erskine, Hamilton, Coatbridge, Kilmarnock, East Kilbride and Clydebank.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @theflappitpub @BTBusiness @BTCare Hi, Not good to hear this. A complaint has been raised. The team dealing have been contacted and asked to call you back. Thank you for highlighting there has been no response to this and sorry about the delay in responding.

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

  • MartinWatsonAV Martin Watson AV LTD (@MartinWatsonAV) reported from East Kilbride, Scotland

    Don’t think @btsport and @YouTube will be holding there heads high tonight. The live stream of the champions league final was awful. Not a lover of the @BBCiPlayer, but at least they can successfully broadcast a live event in UHD without any major issues.

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5

  • bethmattear Beth Mattear (@bethmattear) reported from Glasgow, Scotland

    Absolutely shocking customer service from @bt_uk !!!

  • gunslingergwm Gordon (@gunslingergwm) reported from Glasgow, Scotland

    @btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

  • weblivz steven (@weblivz) reported from Glasgow, Scotland

    @007_Rebooted @Inter @OfficialSSLazio @btsport Wtf do I know.

  • ghman78 G Honeyman 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland

    @bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!

  • bigbaddel 🚭Nosmo King 🚭 (@bigbaddel) reported from Paisley, Scotland

    A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

  • _rachelrlynch Rachel Lynch (@_rachelrlynch) reported from Glasgow, Scotland

    That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

  • wearekasule kasule (@wearekasule) reported from Coatbridge, Scotland

    This ref is so wrong. It’s never a pen ! #btsport

  • Jmg64John Johnoorie (@Jmg64John) reported from Bargeddie, Scotland

    @GeorgeUpton5 @mojo18881967 @Bhoy1888Celtic1 What Celtic spend is raised by Celtic and the support NOT from TV revenue where a fair chunk is raised in Scotland, hence my thoughts on Scots subscriptions ing to BTSport or Sky.

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • annemarie6377 AM (@annemarie6377) reported from Glasgow, Scotland

    @bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

  • jimewings jimewings (@jimewings) reported from Glasgow, Scotland

    @bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinDolce Martin Dolce (@MartinDolce) reported

    Hi @bt_uk, I've just switched my families mobiles to BT seamlessly, but am a little disappointed to learn that there's no visual voicemail available yet? This isn't exactly new technology, and is available on the EE network, so when will this be introduced?

  • LaurenHill0808 Lauren Hill (@LaurenHill0808) reported

    @bt_uk Having sort of intermittent problems.. like it’s bad for 3 nights.. then it’s ok for a bit… then it’ll start again… so I don’t know if it’s a BT issue or a my house issue lol

  • FinaWina Jo Waumsley (@FinaWina) reported

    @bt_uk @bt_uk yes I have and I have made a complaint as this has been ongoing for months. @OpenreachHelp have been out numerous times and aborted appointments. This will now cause us financial issues as we are meant to have a systems working by this weekend. Please can someone help

  • aliciateasdale Alicia Teasdale (@aliciateasdale) reported

    @bt_uk why should we have to pay for one of your engineers to come and fix our brand new WiFi when it is no fault of ours that it is not working? @bennett_todd

  • FinaWina Jo Waumsley (@FinaWina) reported

    @OpenreachHelp I don’t know where to start @OpenreachHelp .. wrong exchange on the system, newly updated post codes not registered on Openreach databases. Nothing to do with BT, @bt_uk are trying to sort and aren’t getting far as the issues lie with

  • FinaWina Jo Waumsley (@FinaWina) reported

    @OpenreachHelp @OpenreachHelp Hi Paul, anything to reply? Do you want my postcode or anything to look into the matter further to help? @bt_uk

  • mike_omara Michael O'Mara (@mike_omara) reported

    @peterw1evans @PremierSportsTV @btsport Was never going to be on BT Sport in the first place, your source was wrong

  • FinaWina Jo Waumsley (@FinaWina) reported

    @OpenreachHelp @OpenreachHelp @BTCare 2/2 can someone please help push this along as we can’t go another week without broadband, it will cost our company money

  • staceymmwoods stacey woods (@staceymmwoods) reported

    @bt_uk is the internet down in the NE15 area?

  • FinaWina Jo Waumsley (@FinaWina) reported

    @OpenreachHelp @BTCare 2/2 can someone please help push this along as we can’t go another week without broadband, it will cost our company money