BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 03/02/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Bellshill, Hamilton, Paisley, Kilmarnock and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • Macca87 Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv It’s because Christopher Sutton is a former player of Celtic, Danielle. But I don’t think this fella will admit that he’s bound by hatred of all things Celtic, and that’s what motivates him to cancel his BT sub. You’re right though, they won’t give a ****!

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • xhollieeesmithx hollie (@xhollieeesmithx) reported from Thorntonhall, Scotland

    Don’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk

  • CraigyJ Craig Johnston (@CraigyJ) reported from East Kilbride, Scotland

    @btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!

  • JamesJje5 James Elliott (@JamesJje5) reported from Glasgow, Scotland

    Call us says @btsport but no one answers there is no alternative contact method just received #bill for a service they no longer provide as #BTSport have failed to honour the contract they have with I will not pay them

  • markpross Mark Ross (@markpross) reported from Motherwell, Scotland

    AFL now suspended too. With no live support to show it is actually unbelievable that @btsport continue to charge full price for their sports channels with no option to pause. They need to address this now.

  • shugfonzarelli Richie Cunningham (@shugfonzarelli) reported from Cambuslang, Scotland

    @TheFull421 @SkySports @PremierSportsTV @btsport I did call to cancel. They said I could cancel or get the reduced payment. Fair enough.

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • westendbar West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • mr_leonkennedy Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    @kcros2 @bt_uk That was good service!

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv I wouldn’t mind listening in to a conversation like that. “He says bad hings aboot Ra Gers. Pyoor canny stand us, an ah’ll no be watching Ye again”.

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SpAM_CAN Cay 🏳️‍🌈🐱🏳️‍⚧️ (@SpAM_CAN) reported

    @bt_uk Is there a way to make a formal complaint to the supplier? It's insane that they are allowed to just shut us off with no notice, costing you money and costing us our connection (in a neighbourhood with *terrible* 4G signal).

  • mrjoshua761 Paul Easton (@mrjoshua761) reported

    @bt_uk So basically I play an online game and have had no issues until recently in game my latency was always 25ms now it’s 350ms sometimes which seems to cause my game to lag quite badly, I have followed all suggestions to solve this and moved my pc closer to hub as on wireless conn

  • SuperSlummyMum Auds (@SuperSlummyMum) reported

    @bt_uk Nope. All the work has been completed. After all, you’ve had NINE WHOLE WEEKS……… I have never ever experienced anything like this before and I’m astonished that anyone bothers to use your service……. It’s beyond appalling….

  • AliceTobyBrant Alice Toby-Brant (@AliceTobyBrant) reported

    @bt_uk Internet fail AGAIN BT. This happens far too often. What us your God damn issue?

  • NicolaGray78 Nicola Gray (@NicolaGray78) reported

    @bt_uk Hi I'm struggling to get any Internet at home this morning my hub is just green. Been trying to reset since 6am. Are there any issues in the L30 area of Liverpool? Thanks

  • SpAM_CAN Cay 🏳️‍🌈🐱🏳️‍⚧️ (@SpAM_CAN) reported

    Interestingly, we should be owed most of our internet cost back this month since @BT_UK have still to fix this fault. (A fault which is still not showing up on my account, but the site now shows a "Planned maintenance" banner that's brand new...)

  • ritomaidstone Rito (@ritomaidstone) reported

    Never buy anything from @btshopuk - no telephone support and not connected to BT other than in name only. Missing items from a multiple item order - emailed... just to be told they were delivered. Awful service!!! Considering cancelling my BT TV and Broadband! @bt_uk @BTGroup

  • RobertClark125 Robert Clark (@RobertClark125) reported

    @bt_uk It's probably the wind. It had better die down, ironically I'm planning to replace a section of fence 2moro that's 26 years old, and could fall down if I leave it too long

  • mrjoshua761 Paul Easton (@mrjoshua761) reported

    @bt_uk Sometimes recently on my Xbox I have some issues, the weird thing is I’ve played on the same server on the pc game for a long time and never had an issue, these issues seem to have been since my line was put onto didgital phone

  • MichaelArnaldi Michael Arnaldi (@MichaelArnaldi) reported

    Hey @bt_uk you've left a UK company without broadband for 3 weeks, you missed the first installation appointment, you cut out my network and today you missed the second appointment. You realize a business line is for work purposes and you are cumulating damages every day?