BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thorntonhall, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Kilmarnock, Motherwell, Galston, Airdrie, Bellshill and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland
Latest outage, problems and issue reports in Thorntonhall and nearby locations:
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
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Martin Watson AV LTD
(@MartinWatsonAV) reported
from
East Kilbride, Scotland
Don’t think @btsport and @YouTube will be holding there heads high tonight. The live stream of the champions league final was awful. Not a lover of the @BBCiPlayer, but at least they can successfully broadcast a live event in UHD without any major issues.
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
@gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.
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Beth Mattear
(@bethmattear) reported
from
Glasgow, Scotland
Absolutely shocking customer service from @bt_uk !!!
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.
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G Honeyman 🏴🇪🇸🇨🇭
(@ghman78) reported
from
Birkenshaw, Scotland
@bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!
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Johnoorie
(@Jmg64John) reported
from
Bargeddie, Scotland
@GeorgeUpton5 @mojo18881967 @Bhoy1888Celtic1 What Celtic spend is raised by Celtic and the support NOT from TV revenue where a fair chunk is raised in Scotland, hence my thoughts on Scots subscriptions ing to BTSport or Sky.
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jimewings
(@jimewings) reported
from
Glasgow, Scotland
@bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free
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Gordon
(@gunslingergwm) reported
from
Glasgow, Scotland
@btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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AM
(@annemarie6377) reported
from
Glasgow, Scotland
@bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit
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🚭Nosmo King 🚭
(@bigbaddel) reported
from
Paisley, Scotland
A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Ian Watson
(@ianwatson) reported
from
Glasgow, Scotland
Yet again @bt_uk internet mail is down. Definitely moving something more reliable…
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)
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Rachel Lynch
(@_rachelrlynch) reported
from
Glasgow, Scotland
That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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1210S
(@ljsit) reported
@bt_uk Without sounding rude I’ve done all this previously and have a engineer coming next week Not happy I was advised to upgrade to the full fibre guaranteed in every room package I just want decent download speed not constantly buffering
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1210S
(@ljsit) reported
@bt_uk Wouldn’t use BT if they offered me it for free Upgraded to fibre from copper and averaging 2mb between 4pm and 10pm Tried everything they have asked and still poor service
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Taylor Howe
(@Scholsey01) reported
@bt_uk hi is your service down can’t make calls and WiFi and data is extremely slow.
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Colin Esterase
(@city_in_wellies) reported
@bt_uk 4 times..and that was today. I have a contemporaneous schedule of events. I'm not if this is a deliberate tactic to wear people down to give up. Unfortunately..I won't give up. Enough is enough.
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Rachel Whittleworth
(@rwhittleworth) reported
@btbusinesscare Your service is a shambles we still are no further to sorting you’ve had over £1400 but now have cut us off! Urgently need contact with a human/manager who can actually sort this mess out! Telecommunications that’s a joke!
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Carolyn
(@Carolyn32200786) reported
@bt_uk Openreach have installed my fibre but I still don’t have a hub or an active order. I’ve spoken to 7 different BT call centre staff over the last 2 weeks and spent over 4 hours on the phone. No-one can help. I just want to be connected!
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DK
(@iamdk82) reported
@bt_uk or @EE Can you provide me better Fraud & SPAM protection? Will be happy to move out from @virginmedia as they don’t seem to care for a pain faced by a customer.
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Simon Holledge
(@Holledge) reported
@bt_uk My address was delisted — something that happened before we bought our flat — so we don't qualify for the 'fibre to the cabinet' that is just down the road. How many other people are in the same position?
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DK
(@iamdk82) reported
Proactiveness of @bt_uk to acquire a customer Vs lethargy of @virginmedia in protecting a customer..case study to build
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Sally Pullen
(@Sally0105) reported
@bt_uk waited in for a BT engineer 8-1, no show, BT took 2 1/2 hours to answer the phone, still no result. Shocking service. Ordered fibre on 9.2.21, they can’t fit before MAY, really??? Very cross