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BT (British Telecom)

BT (British Telecom) outages and service status in Thorntonhall, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 7 outage signals in the last 24 hours around Thorntonhall, including 7 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 24, 1:20 AM GMT+1.
  • 69% Internet (69%)
  • 11% E-mail (11%)
  • 11% Wi-fi (11%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)
  • 2% TV (2%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thorntonhall, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, East Kilbride, Uddingston, and Paisley.

CityProblem TypeReport Time
Glasgow Internet 9 hours ago
Glasgow Internet 12 hours ago
Glasgow Internet 14 hours ago
Glasgow Internet 16 hours ago
Glasgow Internet 19 hours ago
Glasgow Internet 21 hours ago

Nearby cities with recent reports

Glasgow

13 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • misscthomson
    Caroline Jackson (@misscthomson) reported from Motherwell, Scotland

    @bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful

  • k_belgacem82
    Karim Belgacem (@k_belgacem82) reported from Hamilton, Scotland

    @bt_uk ‘upgraded’ my WiFi with you last week (after you called me) and it’s never been slower!

  • BAMCurley
    Brian Curley 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@BAMCurley) reported from East Kilbride, Scotland

    @bt_uk Where is “Devices” tab as referred to on help page?

  • fi13
    Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • dylnlittle
    Dyln 🍀 (@dylnlittle) reported from Paisley, Scotland

    @btbusinesscare Help me with what your internet is garbage decides to disconnect every 5 mins

  • alesbales
    Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • ianster78
    ians (@ianster78) reported from Glasgow, Scotland

    @bt_uk I ordered mine but never received it

  • markpross
    Mark Ross (@markpross) reported from Motherwell, Scotland

    AFL now suspended too. With no live support to show it is actually unbelievable that @btsport continue to charge full price for their sports channels with no option to pause. They need to address this now.

  • chrisblue1982
    chris graham (@chrisblue1982) reported from Larkhall, Scotland

    @ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all

  • ArgyLobey
    ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland

    @bt_uk If they’ve tried calling on my landline they won’t have got through, it’s not working, as I’ve repeatedly told you & which you fail to recognise. I can only be contacted on my mobile no. which I confirmed with Lee yesterday.

  • nofear1st
    Kevin Lloyd (@nofear1st) reported from Glasgow, Scotland

    @btsport Tell Ally McCoist there was never a touch or penalty. He’s too quick to commit. Typical goal mouth predator. Love him though. #Rangers

  • Bof76R
    bof76 (@Bof76R) reported from Cambuslang, Scotland

    Worst fight ever @btsport Tommy fury wot a load of shite 😂😂😂😂

  • Johnm150
    JohnMac (@Johnm150) reported from Dennistoun, Scotland

    @btsport yours has to be one of the worst Sport streaming apps out there! I log in to watch a replay and it’s never there or it comes up with an error. Also very poorly designed interface. Nothing intuitive or logical about it. Easier to use the BT TV app and that’s poor too!

  • m8kna
    Mikey McKenna (@m8kna) reported from Glasgow, Scotland

    Is there an issue with @bt_uk t’internet? Absolute rubbish service! #btinternet

  • hallscott02
    scott halliday (@hallscott02) reported from Glasgow, Scotland

    @chris_sutton73 Now you can clean up some of the crap some of your colleagues on #btsport talk, no naming names but they dont share our love for the hoops 🤣

  • TahirRMalik
    TRM (@TahirRMalik) reported from Glasgow, Scotland

    @btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?

  • donners32
    Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • yvonne_fleming
    yvonne Fleming (@yvonne_fleming) reported from Hamilton, Scotland

    @bt_uk We have had an absolutely shocking experience in the transition of analogue phones to iCloud which has resulted in the dental practice I work in being left with no business phone number at all. It has caused chaos in my practice and no help from iCloud support

  • Grahms
    Graham (@Grahms) reported from Glasgow, Scotland

    OMG @btsport not allowed to stop, delay my subscription on-line, no calls answered. Yes u are busy but on-line options stopped. Cancel totally is now an option, yes we all suffer but as a business when u are back providing i will delay supporting u for being #deliberatelyAwkward

  • AwajiokanOwen
    Sir Owen (@AwajiokanOwen) reported from Glasgow, Scotland

    @btsportfootball @btsport what’s the problem with Barcelona match?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • petrolheadtoo
    Gary (@petrolheadtoo) reported

    @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    @bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.

  • vcotton21
    Vicki (@vcotton21) reported

    @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

  • MattAkaSigmond
    Matthew Freeman (@MattAkaSigmond) reported

    @bt_uk how terrible can you make the broadband renewal process?

  • Rigamortai
    bob (@Rigamortai) reported

    @bt_uk can't wait. One month and I can after 20 years cancel my contract to finally enjoy a decent network speed for less money. Yeehaa @Starlink good riddance @bt. Your customer service stinks

  • welshshez81
    welshshez (@welshshez81) reported

    @bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

  • devraaaaaj
    Devraj Ray (@devraaaaaj) reported

    @bt_uk Just spoken to your team, who've said I won't be connected for another 8 days. Signing up to BT Full Fibre has been a genuinely awful experience from start to...well, who knows what to. This is unending.

  • Smicer999
    Darren Smith (@Smicer999) reported

    @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?