BT (British Telecom) outages and service status in Thorntonhall, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Thorntonhall, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 20, 9:13 AM GMT+1.
- Internet (63%)
- Wi-fi (13%)
- Total Blackout (10%)
- E-mail (8%)
- Phone (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thorntonhall, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thorntonhall, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Hamilton, Kilmarnock, Motherwell, Paisley, East Kilbride, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 1 day ago |
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Glasgow
|
Internet | 1 day ago |
|
Glasgow
|
Total Blackout | 2 days ago |
|
Hamilton
|
Phone | 3 days ago |
|
Glasgow
|
Internet | 4 days ago |
|
Glasgow
|
Internet | 5 days ago |
Nearby cities with recent reports
10 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland
Latest outage, problems and issue reports in Thorntonhall and nearby locations:
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JohnMac (@Johnm150) reported from Dennistoun, Scotland@btsport yours has to be one of the worst Sport streaming apps out there! I log in to watch a replay and it’s never there or it comes up with an error. Also very poorly designed interface. Nothing intuitive or logical about it. Easier to use the BT TV app and that’s poor too!
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Sean (@SeanGra15094727) reported from Glasgow, Scotland@djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store
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yvonne Fleming (@yvonne_fleming) reported from Hamilton, Scotland@bt_uk We have had an absolutely shocking experience in the transition of analogue phones to iCloud which has resulted in the dental practice I work in being left with no business phone number at all. It has caused chaos in my practice and no help from iCloud support
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Social Enterprise Direct (@socialentdirect) reported from Glasgow, ScotlandDue to a major nationwide outage with @Gamma_Business and @BTCare we're experiencing issues with our helplines. We expect all of our services to be functioning as normal by 9am on Monday. We apologise for any inconvenience caused
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Emma Smith (@emmaroo74) reported from Glasgow, Scotland@bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.
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JD (@JDgawa1) reported from Glasgow, Scotland@bt_uk Yes still not working properly on 4g or on wifi with location on or off. Better get it sorted
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Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland@btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!
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Neil White 🚢⚓📸 (@neilwhite483) reported from Paisley, ScotlandGood afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!
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ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland@bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!
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john2032🇬🇧🇬🇧🇬🇧🇬🇧 (@johnwb2032) reported from Milngavie, Scotland@bt_uk Why is the sound so bad when watching TV through bt box.
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Karim Belgacem (@k_belgacem82) reported from Hamilton, Scotland@bt_uk ‘upgraded’ my WiFi with you last week (after you called me) and it’s never been slower!
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TRM (@TahirRMalik) reported from Glasgow, Scotland@btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?
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G.W.Meldrum 🏴🔰🐿 (@gmeldrum88) reported from Glasgow, ScotlandBT Sport with no crowd noise is terrible! #PSGMUN @btsport
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Beth Mattear (@bethmattear) reported from Glasgow, ScotlandAbsolutely shocking customer service from @bt_uk !!!
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Eilidh Grant (@alesbales) reported from Glasgow, Scotland@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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Fiona Campbell (@fi13) reported from Glasgow, Scotland@bt_uk email servers down again. Poor service again and again.
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Riain McConnell (@riainsupertramp) reported from Glasgow, Scotland@bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.
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Dyln 🍀 (@dylnlittle) reported from Paisley, Scotland@btbusinesscare Help me with what your internet is garbage decides to disconnect every 5 mins
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BigAlexMcQ (@AlexanderMcQui4) reported from Hamilton, Scotland@dafties @Record_Sport @chris_sutton73 Laughing like a wee boy about rangers on a btsport live broadcast? There is no way rangers should have to give him media accreditation after that incident alone. Sutton's conduct wasn't that professional either but if I'm honest wasn't far off my thoughts at the time.
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Graham (@Grahms) reported from Glasgow, ScotlandOMG @btsport not allowed to stop, delay my subscription on-line, no calls answered. Yes u are busy but on-line options stopped. Cancel totally is now an option, yes we all suffer but as a business when u are back providing i will delay supporting u for being #deliberatelyAwkward
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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me (@shenry1972) reportedI'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.
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gary tordoff (@chinleyman) reported@bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?
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namecantbebrank (@alreetson) reported@bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.
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Danyal Mustafa (@DanyalMustafa) reportedAt least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare
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Amit (@Amit72191182463) reported@btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?
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TobyBailey - will follow back (@bailey_toby) reported@Steve__Paxton When I call my bank @firstdirect a person answers the phone. A person that wants to help me. They have a very swift verification process. And my calls usually take a maximum of 1-2 minutes. Love it. But then there are times I have to call @bt_uk …. Or Thames water. FML!!!
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BudeBee (@_BudeBee) reported@bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.
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shullup it worked out (@ClarkeDdmthe1st) reported@bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic
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Mat Oliver (@CrackedRearView) reported@VodafoneUK Nice to see my full fibre connection has wet itself. Not a hardware issue my end, and I never got a single drop with @bt_uk any works going on local to Elmswell Suffolk? This package isn’t cheap!
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Amanda Llewellyn (@mandllewellyn) reported@btbusinesscare Done that - of course! And your colleague’s are unable to assist me as it’s “a known problem” and “the only solution is to create a new email address”.