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BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Thorntonhall, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Hamilton, Glasgow, Motherwell, Kilmarnock, Galston, Airdrie, and Bellshill.

CityProblem TypeReport Time
Hamilton Internet 19 hours ago
Glasgow Internet 1 day ago
Glasgow Internet 1 day ago
Glasgow Internet 2 days ago
Glasgow Internet 3 days ago
Glasgow Internet 4 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • GiggsyBlantyre
    Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv It’s because Christopher Sutton is a former player of Celtic, Danielle. But I don’t think this fella will admit that he’s bound by hatred of all things Celtic, and that’s what motivates him to cancel his BT sub. You’re right though, they won’t give a ****!

  • xhollieeesmithx
    hollie (@xhollieeesmithx) reported from Thorntonhall, Scotland

    Don’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk

  • mr_leonkennedy
    Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    @kcros2 @bt_uk That was good service!

  • GiggsyBlantyre
    Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.

  • allyrose77
    Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • fi13
    Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • Bethalie9
    Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • johnclarke1
    John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • Macca87
    Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

  • CraigyJ
    Craig Johnston (@CraigyJ) reported from East Kilbride, Scotland

    @btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!

  • Mucky1
    Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • david_d1984
    David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • gmeldrum88
    G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • george8pies
    George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • SwellyJay14
    Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • westendbar
    West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • GiggsyBlantyre
    Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv I wouldn’t mind listening in to a conversation like that. “He says bad hings aboot Ra Gers. Pyoor canny stand us, an ah’ll no be watching Ye again”.

  • lor51
    Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • thistleboy1
    Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • iFraserellis
    Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CrackedRearView
    Mat Oliver (@CrackedRearView) reported

    @bt_uk Hey BT, I was an early adopter of your 900mb full fibre Halo package. I pay over £70 a month. A new customer gets it for £40.99? Come on!

  • gideon_pope
    GideonPope (@gideon_pope) reported

    @bt_uk I am being double billed by you. You keep lying over the phone that you will cancel the billing but never do.

  • BeckyShaw10
    Becky Shaw (@BeckyShaw10) reported

    @bt_uk £270 to close my broadband contract early. That’s one loyal customer you’ve just lost….

  • KatieP_82
    Katie Parobek (@KatieP_82) reported

    @btbusinesscare Twice you have breached the contract without even an apology, and continued to charge high fees for service that has been disrupted. Local business team are never available. Incredibly disappointed.

  • AjFOH
    Adrian Nolan (@AjFOH) reported

    @btbusinesscare Spoke to various people re problem . Don’t you converse with each other . You must have a record of all conversations re customers ….. surely .

  • matt_o0o_
    Matt (@matt_o0o_) reported

    @nealesj @bt_uk @bt_uk did the same to Sonia's parents leaving them without a phone or broadband for weeks. Terrible customer service.

  • MorwennaSlade
    Morwenna Slade (@MorwennaSlade) reported

    @bt_uk Yes I would like my WiFi working after 5 days of nothing since changing to full fiber. We had a engineer book in today that had be mysteriously cancelled without informing us. Now can't even book in an engineers appointment. Even my complaint wasn't actually raised.

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @bt_uk I sort of don't have an account. I placed an order in my local EE shop but had to cancel. It was successful, but my account was closed, and i no longer have access. But today, i received the router. Will i need to return this? Still unopened in the box.

  • lydenburg1
    Christopher Bayley💙 (@lydenburg1) reported

    @BTCare so apparently I get charged for calls people make to me when I'm in usa even if phone turned off or on airplane mode. I'm told it's my fault as I have my allowance set to £5 over my bill which is not enough for USA. So only solution I can see is post mobile back to UK

  • AMS4KTM
    Ams Motorcycles (@AMS4KTM) reported

    Phone lines are currently down, can't get through to anyone to sort ! @bt_uk @BTBusiness @btbusinesscare