BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 03/25/2026 15:05

March 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Kilmarnock, Motherwell, Galston, Airdrie, Bellshill and Hamilton.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow E-mail
United KingdomGlasgow E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • leahvhughes Leah Hughes (@leahvhughes) reported from Glasgow, Scotland

    @bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else

  • kt_perspective 🇺🇦Kunal Tewari (@kt_perspective) reported from Glasgow, Scotland

    @btsport you have charged me 5 times so far for my monthly subscription today. Any chance you will stop this non sense and refund the excess money you have taken. Also please fix your system 🙏

  • m8kna Mikey McKenna (@m8kna) reported from Glasgow, Scotland

    Is there an issue with @bt_uk t’internet? Absolute rubbish service! #btinternet

  • billsyerman William Sweeney - Blue Tick pending (@billsyerman) reported from Glasgow, Scotland

    @kellylongmanutd @btsport “Macca” is just an embarrassment. How he gets paid for his contribution is beyond me. I’ve heard better analysis from drunks down the pub

  • AlanCurrieEMT Alan Currie (he/him) (@AlanCurrieEMT) reported from Motherwell, Scotland

    @btsport @btsportfootball congratulations on the worst most biased commentary I have ever heard!

  • rosscurrie971 Ro55co 🇬🇧 (@rosscurrie971) reported from Paisley, Scotland

    @ibroxrocks @btsport @SkySports Typical of BT to **** up coverage of a sport.

  • scotty2808 Scott Ratcliffe (@scotty2808) reported from Milngavie, Scotland

    @prodnose @bt_uk operate the service. 👍 #beyondlimits

  • Duffy81 Fly you fools! (@Duffy81) reported from Glasgow, Scotland

    @bt_uk hey; our broadband has been out since 11am and was to be fixed by 1900 today...current update is Monday at 2315...what's the issue as this is needed for work etc..

  • AlexanderMcQui4 BigAlexMcQ (@AlexanderMcQui4) reported from Hamilton, Scotland

    @dafties @Record_Sport @chris_sutton73 Laughing like a wee boy about rangers on a btsport live broadcast? There is no way rangers should have to give him media accreditation after that incident alone. Sutton's conduct wasn't that professional either but if I'm honest wasn't far off my thoughts at the time.

  • themouseandlynn Lynne (@themouseandlynn) reported from Airdrie, Scotland

    @bt_uk serious rant coming. I have had nothing but issues with you since joining in January. None of them solved. Now I have no internet and I work from home. New hub on way but not until 28th. What happened to engineers coming to fix things.

  • BAMCurley Brian Curley 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@BAMCurley) reported from East Kilbride, Scotland

    @bt_uk Where is “Devices” tab as referred to on help page?

  • AwajiokanOwen Sir Owen (@AwajiokanOwen) reported from Glasgow, Scotland

    @btsportfootball @btsport what’s the problem with Barcelona match?

  • johnwb2032 john2032🇬🇧🇬🇧🇬🇧🇬🇧 (@johnwb2032) reported from Milngavie, Scotland

    @bt_uk Why is the sound so bad when watching TV through bt box.

  • sheeper88 christopher (@sheeper88) reported from Glasgow, Scotland

    @bt_uk I always access my emails through the Gmail app, and login to my account online. Will see if it sorts itself throughout the day.

  • JimGellatly Jim Gellatly (@JimGellatly) reported from Cambuslang, Scotland

    @alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.

  • amykershxw Amy ❤️‍🔥 (@amykershxw) reported from Glasgow, Scotland

    WHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????

  • dylnlittle Dyln 🍀 (@dylnlittle) reported from Paisley, Scotland

    BT is honestly the worst company to have your internet with @bt_uk

  • andyjd747 Andy Duncan (@andyjd747) reported from Renfrew, Scotland

    I’m currently charged £20 per month (latest bill) for @btsport as a BT Broadband customer. Used to be half that price. Cannot get away from the feeling that I am being swizzed. Go look on the Web and BT Sports’ pricing could be described as damned opaque at best #fleeced4profit

  • sheeper88 christopher (@sheeper88) reported from Glasgow, Scotland

    @bt_uk can't access emails (asking to enter credentials) or login to my account (webpage cannot be loaded) this morning, is there issues your end?

  • kirkoddie Willie Holloughby (@kirkoddie) reported from Inchinnan, Scotland

    @btsport Terrible new format all buttons iPads everybody pressing screens 8 games in half an hour Analysis in the other half an hour ,so dark its like a Cinema I hate it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JackCeltic1967 J (@JackCeltic1967) reported

    @btbusinesscare They have looked at it before multiple times saying it should be fixed, it never is tho, today is literally the worst WiFi I’ve ever had.

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • alrussx alex (@alrussx) reported

    @bt_uk Hi Clare. I’m not sure what our plan is but we were guaranteed 100mbps. A man was sent out on Sunday who was here for all of 5 minutes and was no help at all. Then had the delight of speaking to the rudest woman on the phone today.

  • iammichaelburch Michael Burch (@iammichaelburch) reported

    @bt_uk Hi Jordan, only seeing this now. No I haven't. Just wanted to see if the online chat help was still available?

  • betweenluvnhate Kirstin (@betweenluvnhate) reported

    Sick of my Wi-fi connection constantly dropping out. @bt_uk you really need to sort your network out.

  • pirwany Hyder Ali Pirwany (@pirwany) reported

    @bt_uk I’m not so sure. I have tried this before but calls still came. I’m 80 soon with cardiac issues. I live alone.

  • sewingjoey Joanne Ferrari (@sewingjoey) reported

    @wwfcofficial If not also on iFollow, any chance that @btsport will start doing a day pass like @SkySports? I'm sure plenty of fans happy to pay to view, but quite annoying to have to pay £25 for the monthly one then cancel it, to watch one game...#WYCvTOT

  • alrussx alex (@alrussx) reported

    shocking service from @bt_uk sign up for a guarantee 100mbps wifi speed to get no where near that in all but 1 room of the house and told the only option is to pay £100 for one of their discs.

  • HebbarSaumya Saumya Hebbar (@HebbarSaumya) reported

    @bt_uk. Fed up with poor service - BT broadband. Reported a fault multiple times - am now playing ping pong between BT broadband and BT openreach. Openreach tell me issue is inside property lines so book appointment. Do that and I am back to “fault reported outside property”! Grr

  • alrussx alex (@alrussx) reported

    @bt_uk Options are £20 extra on our bill or a £100 disc??? Why should we have to pay extra for a poor service you are offering us. Bad service, even worse customer service. If only we’d gone with another supplier.