BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thorntonhall, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Erskine, Hamilton, Coatbridge, Bellshill, Kilmarnock, East Kilbride and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
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| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thorntonhall, Scotland
Latest outage, problems and issue reports in Thorntonhall and nearby locations:
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
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kasule
(@wearekasule) reported
from
Coatbridge, Scotland
This ref is so wrong. It’s never a pen ! #btsport
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
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jimewings
(@jimewings) reported
from
Glasgow, Scotland
@bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free
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Johnoorie
(@Jmg64John) reported
from
Bargeddie, Scotland
@GeorgeUpton5 @mojo18881967 @Bhoy1888Celtic1 What Celtic spend is raised by Celtic and the support NOT from TV revenue where a fair chunk is raised in Scotland, hence my thoughts on Scots subscriptions ing to BTSport or Sky.
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@theflappitpub @BTBusiness @BTCare Hi, Not good to hear this. A complaint has been raised. The team dealing have been contacted and asked to call you back. Thank you for highlighting there has been no response to this and sorry about the delay in responding.
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5
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Martin Watson AV LTD
(@MartinWatsonAV) reported
from
East Kilbride, Scotland
Don’t think @btsport and @YouTube will be holding there heads high tonight. The live stream of the champions league final was awful. Not a lover of the @BBCiPlayer, but at least they can successfully broadcast a live event in UHD without any major issues.
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🚭Nosmo King 🚭
(@bigbaddel) reported
from
Paisley, Scotland
A mean come on btsport sutton and craigan that two of the biggest bitterest **** nuggets you could muster up !! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Beth Mattear
(@bethmattear) reported
from
Glasgow, Scotland
Absolutely shocking customer service from @bt_uk !!!
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Gordon
(@gunslingergwm) reported
from
Glasgow, Scotland
@btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport
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steven
(@weblivz) reported
from
Glasgow, Scotland
@007_Rebooted @Inter @OfficialSSLazio @btsport Wtf do I know.
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)
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G Honeyman 🏴🇪🇸🇨🇭
(@ghman78) reported
from
Birkenshaw, Scotland
@bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!
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AM
(@annemarie6377) reported
from
Glasgow, Scotland
@bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit
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Rachel Lynch
(@_rachelrlynch) reported
from
Glasgow, Scotland
That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Iok Sotto
(@IokSotto) reported
@bt_uk That's what your support people said when i kept complaining that 4g doesn't work when broadband fails. So which one of you is lying.
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Julian Arthurs
(@JulianArthurs) reported
Weird emergency broadcast alert today, have never seen one before, even though I've known of their availability in GSM phones since 2G days. Was it genuine @bt_uk or some phising scam? Only it said "test message #2 from BT UK, please ignore"
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Blacklab
(@ChelseatheLab) reported
@bt_uk If the EE mobile signal is poor in your area whats the point?
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stephen dodds
(@cockneymagpie) reported
@bt_uk is one the worst company I have dealt with 7 weeks and still no broadband or TV quick enough to take their direct debit, no custom service. Advised go down the shop and buy the parts I need. What am I paying for.
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Angry Crag
(@crag71) reported
@bt_uk The sub contracted BT engineer who came to my house to fix our broadband, showed me that you could give me 'Virgin' speeds without fibre optic, right now but, you hold it back so that you can ensure a steady price increase. Impressive stuff BT🤬
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Jonathan
(@Jonatha93928213) reported
@bt_uk I just got an ee pay as u go sim as it was supposed to have the best coverage 4 Scotland...doesn't work at my house, but O2 does..... + if you team up with bt, you are teaming up with the worst possible customer service.....😭
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stephen dodds
(@cockneymagpie) reported
@MarcAllera no.6 Demonstrate to customers that procedures are in place to ensure customers are treated fairly- ha ha you are so poor at customer service, take the money and run @bt_uk I would advise no one to join this company
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Blue Max
(@D_Toxed) reported
@InstackNetworks @bt_uk Ok so as a casual i've no idea what any of that means but i'll look into it. All i know is right now my connection is FTTC copper wires to the house is most likely why it's so slow, If i do a speed test it says i'm getting about 20mb download/2mb upload but in the house i get 2mb
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EVrenaultzoeni
(@EVrenaultzoeni) reported
@JulianArthurs @bt_uk I have just received one on my mobile emergency alert (BT) message #3
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Julian Arthurs
(@JulianArthurs) reported
@bt_uk txt to mobile. had a third message since then. I could switch emergency broadcasts off on device or with Plusnet ( my provider) but you never know when a tsunami or earthquake is coming.