BT (British Telecom)

BT (British Telecom) Outage Report in Thorntonhall, South Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorntonhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorntonhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorntonhall, South Lanarkshire, Scotland 02/18/2026 16:05

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorntonhall, South Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Motherwell, Bellshill, Airdrie, Hamilton, Paisley, Kilmarnock and Coatbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorntonhall, Scotland

Latest outage, problems and issue reports in Thorntonhall and nearby locations:

  • westendbar West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv It’s because Christopher Sutton is a former player of Celtic, Danielle. But I don’t think this fella will admit that he’s bound by hatred of all things Celtic, and that’s what motivates him to cancel his BT sub. You’re right though, they won’t give a ****!

  • xhollieeesmithx hollie (@xhollieeesmithx) reported from Thorntonhall, Scotland

    Don’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • mr_leonkennedy Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    @kcros2 @bt_uk That was good service!

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • david_d1984 David Dobie 🇬🇧🇬🇧 (@david_d1984) reported from Johnstone, Scotland

    @btsport I keep having issues with my brother sport app, it’s saying I’ve too many streams! I’m the only 1 who uses it!!

  • JamesJje5 James Elliott (@JamesJje5) reported from Glasgow, Scotland

    Call us says @btsport but no one answers there is no alternative contact method just received #bill for a service they no longer provide as #BTSport have failed to honour the contract they have with I will not pay them

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv I wouldn’t mind listening in to a conversation like that. “He says bad hings aboot Ra Gers. Pyoor canny stand us, an ah’ll no be watching Ye again”.

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.

  • george8pies George (@george8pies) reported from Linwood, Scotland

    @bt_uk terrible service in Houston, is there a problem.

  • CraigyJ Craig Johnston (@CraigyJ) reported from East Kilbride, Scotland

    @btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!

  • Macca87 Andy McNeill (@Macca87) reported from Thornliebank, Scotland

    @bt_uk My Hub is blue but nothing is connecting. Have already restarted a couple of times. Is there a Glasgow issue?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chapman_haydon Haydon Chapman (@chapman_haydon) reported

    Hey @bt_uk why didn’t you cancel our account when cancellation was confirmed three months ago? And now, after charging us for those three months, you are refusing to refund us!? #btuk #bt_uk

  • robjg1981 Rob g (@robjg1981) reported

    @bt_uk I can't check the service status as I've had no phone-in for years and also is it common to dm me with a number to text to rush a fault through

  • UmitBaysal2 Umit Baysal (@UmitBaysal2) reported

    @btbusinesscare We really want to help you with this. If you need any further assistance could you please send us a message on Twitter @BTBusinessCare and mention that I've sent you there from Trustpilot. We can pick it up from there and get this resolved.

  • leeinengland Lee B (@leeinengland) reported

    @bt_uk and @RingCentralUK is the worst possible combination of terrible companies ever to exist. Don’t touch either of these and don’t touch #BTCloudPhone. You have been warned

  • diverdan123 DanS (@diverdan123) reported

    Absolutely terrible customer service from @virginmedia called and spoke to advisor who then put me on mute during the call then left it on mute without speaking to me or answering any questions. Helped me make up my mind as contract is ending so time to move @bt_uk or @SkyUK

  • crumblex Crumble 🏃‍♂️🚴 (@crumblex) reported

    @bt_uk got BT broadband back in March worst thing ever can’t even play kids program without it buffering

  • orchidfoxy Orchid Foxy 🦊 (@orchidfoxy) reported

    I sent a DM as there seems to be an issue! @bt_uk

  • Zenreso zen (@Zenreso) reported

    @bt_uk its blue like normal but I can't use the internet, I'm connected to the network router but not to the internet.

  • OrientSteve72 Steve Coleman (@OrientSteve72) reported

    @bt_uk can you confirm if there is an outage of broadband in PE21 (Boston Lincolnshire)?

  • 177Beale Seb Beale (@177Beale) reported

    @bt_uk hi there I am having trouble trying to opt the bt Wi-Fi please advise