BT (British Telecom)

BT (British Telecom) Outage Report in Kilmarnock, East Ayrshire, Scotland

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The latest reports from users having issues in Kilmarnock come from postal codes KA1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kilmarnock, East Ayrshire, Scotland 03/15/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kilmarnock, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kilmarnock, Saltcoats, Ayr, Galston, Mauchline and Irvine.

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City Problem Type Report Time
United KingdomKilmarnock Internet
United KingdomSaltcoats Phone
United KingdomAyr Phone
United KingdomGalston Internet
United KingdomMauchline Internet
United KingdomIrvine E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks

  • theshin79 jamie m55rindle (@theshin79) reported from Ayrshire, Scotland

    @bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap

  • DavesInbox Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢

  • xhollieeesmithx hollie (@xhollieeesmithx) reported from Thorntonhall, Scotland

    Don’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

  • SirCraigius Craig McMartin (@SirCraigius) reported from Stevenston, Scotland

    @bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Freyalyn Freyalyn, anns an dorchadas... 🌟💙🐈‍⬛🐈‍⬛ (@Freyalyn) reported

    @bt_uk Help! Internet gone down, 0800 000 151 is saying it's an incorrect number, and I'm working from home. Need to find out what's happened.

  • SarahMawdsley Sarah Mawdsley (@SarahMawdsley) reported

    @bt_uk he assured me, as I did ask several times, that there would be no interruption of service. Today, however, both landline and internet from the previous service provider have been switched off.

  • Azman1987 Aaron Worthington (@Azman1987) reported

    @bt_uk Hi Karen I text the number and it said an engineer would call, they haven’t but things did seem to improve temporarily- however very slow again now

  • MarkAshley01 Mark Ashley (@MarkAshley01) reported

    @steeleyp_ @btsport All i know is i pay for BT sport which makes me a BT sport customer you whopper!

  • LaurenFlorencex Lauren Florenće (@LaurenFlorencex) reported

    @BTCare no customer service or help, left in a pandemic with no help until end of week, key worker working from home and can’t send out a hub, shocking

  • deedeemac Donna McCausland (@deedeemac) reported

    @bt_uk The engineer visit fixed original problem of no dial tone but then we were left with so much noise on line impossible to use - which I then reported and fault was reopened

  • SarahMawdsley Sarah Mawdsley (@SarahMawdsley) reported

    @bt_uk Placed an order in December - moving over from another service provider. Service engineer was due on 14th January. When he came he said as we had an existing service (albeit with another provider) he was not allowed, due to Covid restrictions install it that day

  • lilhallybih Joe🃏 (@lilhallybih) reported

    @courtz_arsenal @bt_uk i feel for you brother, i have around the same 5/6mb and it’s god awful especially when you’re trying to stream,game etc, my dad’s house never drops below 70mb and it’s so soul destroying leaving his house and coming back to stoneage wifi, it should be law that its 20mb minimum

  • JxstJordy Jordy (@JxstJordy) reported

    Internet problems are the bane of my existence. @bt_uk what are my contractual rights to leave an internet provider that has had more ups and downs than my psychotic ex girlfriend?

  • akasimonsearle Simon Searle (@akasimonsearle) reported

    @HelsS19 @bt_uk I emailed their CEO when I had a problem a few years ago due to their abysmal customer service. They refunded me for the period that my service wasn't working correctly (2 months).