BT (British Telecom)

BT (British Telecom) Outage Report in Kilmarnock, East Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Kilmarnock come from postal codes KA3 and KA1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kilmarnock, East Ayrshire, Scotland 04/04/2025 09:40

April 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kilmarnock, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Irvine, Kilmarnock, Ayr, Kilwinning, Cumnock and Saltcoats.

Loading map, please wait...
City Problem Type Report Time
United KingdomIrvine Wi-fi
United KingdomKilmarnock E-mail
United KingdomAyr Internet
United KingdomKilmarnock E-mail
United KingdomKilwinning Internet
United KingdomAyr Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • DavesInbox Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    To anyone interested. Never use @bt_uk for your Internet or phone. Shambles of a company. 6 years if issues, no interested in fixing the problems. So called tech experts that don't know how to reset a router. Always the same response.

  • SirCraigius Craig McMartin (@SirCraigius) reported from Stevenston, Scotland

    @bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • theshin79 jamie m55rindle (@theshin79) reported from Ayrshire, Scotland

    @bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • xhollieeesmithx hollie (@xhollieeesmithx) reported from Thorntonhall, Scotland

    Don’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk

  • Spacemouse77 Robin Scott (@Spacemouse77) reported from Ayrshire, Scotland

    @bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RedRoseRFU RedRoseRugby (@RedRoseRFU) reported

    @bt_uk @btsport JUST A HEADS UP. IVE BEEN CHARGED DOUBLE FOR BT SPORT FOR 18 MONTHS AS TOOK SKY PACKAGE AND DIDNT REALISE I HAD TO CANCEL BT MYSELF (MY BAD) HOWEVER HAVING ADVISED BT OF DOUBLE PAYMENT WITH BILLING PROOF, THEY'VE BINNED ME OFF. GREAT CUSTOMER CARE BT, KEEPING THE 100% OVERPAYMENT

  • ThomasRMoon1983 Thomas Moon (@ThomasRMoon1983) reported

    @btbusinesscare @BTBusiness awful service! My little business is having to close and the lack of support shown is appalling !!!! I’m disgusted and advise anyone considering using BT at home or for business to change there mind!!!

  • CoopJeanette Jeanette Coop 💙 (@CoopJeanette) reported

    @bt_uk Intermittent and poor internet speeds since installation for Glass 300. Wi-Fi distribution through house is poor. WFH. PLA’s refused. Three lovely technicians but no support from above. Two cases closed citing no comms from customer. I don’t think so.

  • Nresi1 Nresi (@Nresi1) reported

    @bt_uk Abit slow, the **** and broken boxes are still there

  • adele_hartley Adele Hartley (@adele_hartley) reported from York, England

    @BTCare We have had months of internet dropping in and out, slow soeeds and often no broadband at all. After at least 8 engineer visits, several no shows, hours dealing with it (even on our holiday) BT cannot fix it but won’t terminate our contract without fees!!!!!

  • ShyKeenan Shy Keenan (@ShyKeenan) reported

    @bt_uk ..I waited all week and they never came back to fix it :o( ythey said today (am) no one came ..this is not ok

  • adele_hartley Adele Hartley (@adele_hartley) reported

    @sarahuntley @bt_uk We’ve literally spent months trying to sort it out. It has now been agreed by engineers that it’s a problem in our street. We just want to terminate our contract without fees so we can get fibre (which BT can’t provide here)

  • wickwarwolf Shaun Taylor (@wickwarwolf) reported

    @CGary70 @SpeedwayGP @btsport It’s not Eurosport or BTsport that causes the problem, it’s speedway and where it sells itself to. Shortermism at its best

  • manorfarmshopuk Manor Farm Shop (@manorfarmshopuk) reported

    @MartinSLewis Would love to but @btcare and @WeAreOpenreach don’t seem to care that our phones don’t work. Lots of emails from them asking if problem solved but not one reply to me stating it hasn’t been resolved…

  • Hicklinator Dirk Hicklin💙 (@Hicklinator) reported

    @bt_uk Have to say my BT broadband sucks, tired of complaining, new hub numerous resetting of equipment and still periods it is unusable. If I wasn't on a contract, I would quit now!!!