BT (British Telecom) Outage Report in Kilmarnock, East Ayrshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kilmarnock, East Ayrshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Kilmarnock, Prestwick, Kilbirnie and Cumnock.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock |
Internet | |
| Kilmarnock |
Internet | |
| Kilmarnock |
Wi-fi | |
| Prestwick |
Internet | |
| Kilbirnie |
Wi-fi | |
| Cumnock |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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kenny lavelle
(@kennyL78) reported
from
Ayrshire, Scotland
@bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT
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alan orr
(@allanore11) reported
from
Kilmarnock, Scotland
@bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way
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Dave Allan
(@DavesInbox) reported
from
Ayrshire, Scotland
@bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢
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Robin Scott
(@Spacemouse77) reported
from
Ayrshire, Scotland
@bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
@bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
To anyone interested. Never use @bt_uk for your Internet or phone. Shambles of a company. 6 years if issues, no interested in fixing the problems. So called tech experts that don't know how to reset a router. Always the same response.
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport
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hollie
(@xhollieeesmithx) reported
from
Thorntonhall, Scotland
Don’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk
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Gareth GG
(@RockedandLoaded) reported
from
Cumnock, Scotland
@bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.
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jamie m55rindle
(@theshin79) reported
from
Ayrshire, Scotland
@bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap
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Craig McMartin
(@SirCraigius) reported
from
Stevenston, Scotland
@bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr J Moore
(@JLMooreMr) reported
@bt_uk I had a fault on my router last week. An engineer came out but didn't fix it as he said he thought the problem had resolved it's self. I'm still having issues. Can you advise me on how to resolve this please. I have tried troubleshooting steps but the issue is intermittent
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Sean Redmond
(@seanfromtheband) reported
@bt_uk I got one of those advanced home phone things with my new full fiber 900 service and the phone is useless. The batteries are constantly saying battery flat. It's never left the holder. Lasts 30 seconds off charge. It's clearly defective how do I get a replacement?
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Adam Dodds
(@doddsie) reported
@Dctrades4 @elonmusk @bt_uk I live on a farm, the BT wire gives 3 mbps or less. Surviving on an EE 4G mobile signal.
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James (Grumps)
(@jazmak99) reported
@Little_G2 @bt_uk @openreach No problem. Might take a day or two but I’ll get the info.
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LindaB
(@LindaB1102) reported
@OpenreachHelp why is it taking so long to get connected we have a new build with Fibre we are getting nothing but a run around from you and BT 3 weeks and 7 calls and no further forward !!! We keep getting wrong information shocking customer service ! @bt_uk
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LindaB
(@LindaB1102) reported
@bt_uk we placed an order on 29 Jan still no hub, 8 calls no one can help getting the run around ! We have fibre so what's the issue ???
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S Parfoot
(@PueSarfoot) reported
@bt_uk Hi I reported a fault on my mother’s line on Sunday. You were supposed to update her today but nothing happened. She cannot ring you and is not online. Please help
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Donna Clarke
(@thewainnorfolk) reported
I gave you all the information and yet still Openreach sends a man in a can to fix damage to a major asset. Can’t make it up #bt #openreach @bt_uk
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Langteacher🇫🇷🇩🇪🇪🇺
(@langsteach) reported
I’ve had to abandon several online lessons this week because my internet is so appalling. 2 BT engineers in the past 10 days, no help at all. @bt_uk just sent a letter saying we can have faster internet...if we personally pay over £20 000 for it. No thanks.
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Alex Perry
(@alexgraceperry) reported
@bt_uk still waiting for an appointment for an engineer to come fix a fault on our line. 19 days and counting since you were due to connect me. 19 days without internet due to continued incompetence. Nobody able to give a date and expected to keep waiting after 19 days of waiting