BT (British Telecom)

BT (British Telecom) Outage Report in Kilmarnock, East Ayrshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kilmarnock, East Ayrshire, Scotland 10/24/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kilmarnock, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kilmarnock, Prestwick, Kilbirnie and Cumnock.

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City Problem Type Report Time
United KingdomKilmarnock Internet
United KingdomKilmarnock Wi-fi
United KingdomPrestwick Internet
United KingdomKilbirnie Wi-fi
United KingdomCumnock Wi-fi
United KingdomKilmarnock Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • xhollieeesmithx hollie (@xhollieeesmithx) reported from Thorntonhall, Scotland

    Don’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

  • SirCraigius Craig McMartin (@SirCraigius) reported from Stevenston, Scotland

    @bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chonchol91 Ruhel (@chonchol91) reported

    @bt_uk This issue is, I’ve upgraded to Halo 3, or whatever name you’re calling this package, on Monday because I was told this would guarantee stable internet connection. This guarantee is a lie! I was also told I would receive 2 discs on Tuesday, it’s Wednesday now with no discs

  • BodyTaskforce TurtleHead (@BodyTaskforce) reported

    @bt_uk Can I have 2 x mini hubs as I’ve now been without service for 7 weeks and my family of 3 can no longer survive with 1 EE 4g router as adequate internet during the outage?

  • StapletonCarol carol (@StapletonCarol) reported

    @bt_uk What a waste of time - different contact number once answered had the same menu as the general number. I have been transferred 4 times spent one hour six minutes on the phone and was cut off. No-one seems to know how to sort this problem and I’m at my wits end. Very stressful!

  • samskeates Samantha Skeates (@samskeates) reported

    @bt_uk Just come off the phone with you to renew contract. Awful service. No offers or discounts available and prices gone through the roof. Will not be staying with you😡

  • popy_1 Shelly (@popy_1) reported

    @bt_uk paying for a wifi hotspot but barely any internet access today. Are there issues?

  • redmanc76 Paul 🔴🐝 (@redmanc76) reported

    @bt_uk Cancelled @bt_uk broadband for reneging on an agreed price. Very poor in their part.

  • jaburto27 James Burton (@jaburto27) reported

    @bt_uk the quick 3 hour fibre optic super fast broadband has now turned into 2 days of no internet?! Emergency call out not turned up either🙄

  • hayleymaggi Hayley Forbes (@hayleymaggi) reported

    @MartinSLewis Please don’t encourage people to change over to BT my mother moved over to the essentials and they cut of her phone and broadband due to error with order on there end no resolution been over a month she is disabled and vulnerable with no customer service what so ever….@bt_uk

  • Penpusher27 Dave Summers (@Penpusher27) reported

    @bt_uk I have a problem with my broadband and my digital voice service but your 61998 text service isn't working. Please help.

  • nubiqueen24 Nubibaby💕 (@nubiqueen24) reported

    @bt_uk hi , I have a dialling tone but I am unable to recieve incoming calls or make outgoing calls. Please can you help