BT (British Telecom) outages and service status in Kilmarnock, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Kilmarnock, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kilmarnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 4: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kilmarnock, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Irvine.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine
|
Internet | 22 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Craig McMartin (@SirCraigius) reported from Stevenston, Scotland@bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.
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Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland@bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?
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Brian McLaren 🏴🇬🇧 (@brianmcluk) reported from Springside, Scotland@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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hollie (@xhollieeesmithx) reported from Thorntonhall, ScotlandDon’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk
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Robin Scott (@Spacemouse77) reported from Ayrshire, Scotland@bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?
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Dave Allan (@DavesInbox) reported from Ayrshire, Scotland@bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834
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kenny lavelle (@kennyL78) reported from Ayrshire, Scotland@bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT
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Carrie Munky (@carriemunky79) reported from Newmilns, Scotland@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.
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alan orr (@allanore11) reported from Kilmarnock, Scotland@bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way
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Koodles (@Koodledrum) reported from Irvine, Scotland@Mark_1887 @batflips_nerds @btsport I'm not a Sky customer, but I'd guess red button on any BT Sport channel?
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Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, ScotlandCome on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks
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Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland@bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.
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Sam Lawrie (@SamLawrie90) reported from Ayrshire, ScotlandCalled @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help
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jamie m55rindle (@theshin79) reported from Ayrshire, Scotland@bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap
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weeyin13(JenJen) (@weeyin13) reported from Troon, ScotlandJeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢
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Brian McLaren 🏴🇬🇧 (@brianmcluk) reported from Springside, ScotlandTo anyone interested. Never use @bt_uk for your Internet or phone. Shambles of a company. 6 years if issues, no interested in fixing the problems. So called tech experts that don't know how to reset a router. Always the same response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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read steel ball run (@booker213) reported@bt_uk The website I mentioned in the first post that doesn't let me view or report anything without a login?
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Gary Banks (@Banksie_FB5) reported@bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable
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🤓 Julie 🤓 (@JulieNobbs) reported@bt_uk Help! We’ve had a lightening strike n our router has gone off n will not switch back on. We’ve rang the help line 3 times n it keeps finishing the call without giving us the option to speak to someone even though their check assumes there’s nothing wrong. Advice please!
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Russell (@Russell0123456) reported@bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.
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Beckie Metcalfe (@BeckieMetcalfe2) reported@bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??
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joanne turner (@joanneturner76) reported@bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!
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Vicky Johnson (@VicJohnson04) reported@skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer
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James Morris (@Jimmymo79) reported@bt_uk my mother in law is ridiculously overpaying for her home phone and broadband, your idea of rewarding loyalty was getting it down to £90! Still more than it shows on the website for an existing customer but the person I spoke to is no not calling back or replying to emails
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Ed Walsh (@Farmerwalsh) reportedContact up for renewal in September. It will not be @bt_uk Poor workmanship and poor service
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John Richards (@Johnty14) reportedso @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team