BT (British Telecom) Outage Report in Kilmarnock, East Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Kilmarnock come from postal codes KA1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Kilmarnock, East Ayrshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Beith, Kilwinning, Saltcoats, Kilmarnock, Irvine, Cumnock and Ayr.
| City | Problem Type | Report Time |
|---|---|---|
 Beith |
Internet | |
| Kilwinning |
||
| Saltcoats |
Phone | |
| Kilmarnock |
||
| Irvine |
Internet | |
| Kilwinning |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.
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kenny lavelle
(@kennyL78) reported
from
Ayrshire, Scotland
@bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT
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Koodles
(@Koodledrum) reported
from
Irvine, Scotland
@Mark_1887 @batflips_nerds @btsport I'm not a Sky customer, but I'd guess red button on any BT Sport channel?
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Dave Allan
(@DavesInbox) reported
from
Ayrshire, Scotland
@bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834
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alan orr
(@allanore11) reported
from
Kilmarnock, Scotland
@bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
@bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?
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jamie m55rindle
(@theshin79) reported
from
Ayrshire, Scotland
@bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
To anyone interested. Never use @bt_uk for your Internet or phone. Shambles of a company. 6 years if issues, no interested in fixing the problems. So called tech experts that don't know how to reset a router. Always the same response.
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hollie
(@xhollieeesmithx) reported
from
Thorntonhall, Scotland
Don’t know wether to laugh or cry at the fact I have no WiFi until the lockdown is over and I get very little signal in my house. Meanwhile ALL my uni work and actual work is online. Cheers @bt_uk
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Sam Lawrie
(@SamLawrie90) reported
from
Ayrshire, Scotland
Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢
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Craig McMartin
(@SirCraigius) reported
from
Stevenston, Scotland
@bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport
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Robin Scott
(@Spacemouse77) reported
from
Ayrshire, Scotland
@bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?
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Gareth GG
(@RockedandLoaded) reported
from
Cumnock, Scotland
@bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Loukoumis
(@We_Major) reported
@bt_uk Issue seems to have resolved itself. Thanks Mat
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Halcyon Ember
(@HalcyonEmber) reported
@bt_uk Do you not feel you should inform affected customers that you’re taking their internet down or is customer support just not a concern?
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Diane Messias
(@NiceEtoile) reported
.@BTCare Despite paying in excess of 50 quid a month as a business customer, my internet has consistently been dropping out for the past 2 weeks. Last time you threatened me with having to pay you to fix it (!) - turned out to be a fault in a street junction box. Awful compa
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Dixiepoo
(@walt_dicksy) reported
@bt_uk Prior to the 5th of August (the email telling me you're terminating my service) the last email I got from bt was on Christmas eve. I have not received a phone call from you at all. Never got a warning letter either but you're happy to send a letter telling me your disconnecting
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Brad Winks
(@BradWinks1) reported
Can anyone please help. I used to cast BT sport from my phone to my Sony tv.I can’t do that anymore I need the BT app. I downloaded the app on my tv, but my user ID and password have capital letters and there is no option for this on the tv keyboard. Ideas ? @btsport @SonyUK
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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Evo
(@rick060677) reported
@btsport Never mind new hope, no hope would have been better.
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MX5LOOKatMYMX5
(@LOOKatMyMX5) reported
@btbusinesscare just signed up for a new business contract with you and you’ve cut us off no broadband phones or business today and can’t get through to faults keep getting cut of in the queue appalling service for business need to cancel contract after 38 yrs a loyal customer!
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trash
(@grassgalore) reported
@Nadejha @bt_uk do you know what’s going on? my wifi is literally horrible rn and i’m not sure why
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Carol
(@xlilxfrazzlesx) reported
@bt_uk Our BT TV box has broken again and not even 2 years since you last replaced it. Stuck on a loading screen in a loop and nothing we have tried in attempts to reset it or access settings works. Very disappointing as we are likely going to lose all our recordings again!