BT (British Telecom) Outage Report in Ayrshire, Scotland
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ayrshire, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ayrshire, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Ayrshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Mauchline, Irvine, Kilmarnock, Saltcoats, Ayr, and Galston.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine
|
Internet | 14 days ago |
|
Kilmarnock
|
Internet | 16 days ago |
|
Kilmarnock
|
Internet | 16 days ago |
|
Mauchline
|
Wi-fi | 19 days ago |
|
Kilmarnock
|
Internet | 24 days ago |
|
Saltcoats
|
Phone | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ayrshire, Scotland
Latest outage, problems and issue reports in Ayrshire and nearby locations:
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Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland@bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?
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weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland@bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks
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Lynn Burns (@lynnybb) reported from Ardrossan, Scotland@BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails
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Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, ScotlandCome on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport
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Sam Lawrie (@SamLawrie90) reported from Ayrshire, ScotlandCalled @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help
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Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland@bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.
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jamie m55rindle (@theshin79) reported from Ayrshire, Scotland@bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap
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kenny lavelle (@kennyL78) reported from Ayrshire, Scotland@bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT
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Mr Scott (@papatam57) reported from Ardrossan, Scotland@bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮
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Uilliam . (@garryowen1888) reported from Ardrossan, Scotland****** internet down @sky @BTCare every bloody time do work in street
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Koodles (@Koodledrum) reported from Irvine, Scotland@Mark_1887 @batflips_nerds @btsport I'm not a Sky customer, but I'd guess red button on any BT Sport channel?
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Carrie Munky (@carriemunky79) reported from Newmilns, Scotland@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.
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Brian McLaren 🏴🇬🇧 (@brianmcluk) reported from Springside, ScotlandTo anyone interested. Never use @bt_uk for your Internet or phone. Shambles of a company. 6 years if issues, no interested in fixing the problems. So called tech experts that don't know how to reset a router. Always the same response.
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Brian McLaren 🏴🇬🇧 (@brianmcluk) reported from Springside, Scotland@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Craig McMartin (@SirCraigius) reported from Stevenston, Scotland@bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.
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weeyin13(JenJen) (@weeyin13) reported from Troon, ScotlandJeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢
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alan orr (@allanore11) reported from Kilmarnock, Scotland@bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way
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Robin Scott (@Spacemouse77) reported from Ayrshire, Scotland@bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?
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Dave Allan (@DavesInbox) reported from Ayrshire, Scotland@bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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alex (@MostFoolhardy) reported@DrMattThomas1 @bt_uk Yeah, I'm pretty sure they didn't know what they were talking about and you'll get another engineer visit assigned soon. It's worth raising an official complaint.
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Andy Gott (@gottlegend) reported@btsport Your coverage is absolutely awful
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Luke (@WildWildGust) reported@btsport Hi, I'm trying to sign up to the monthly sports pass, but it keeps saying 'sorry we can't do that' but then no option to contact you. Can you help?
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tweedy (@pdragon88) reported@bt_uk @ed12fn I'm actually having this issue as well tried chat live then got disconnected BT needs to sort something out
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🎗 Hazza 🎗#KroenkeOUT (@Hazza917) reported@bt_uk is their internet problems in morecambe? As my speeds have dropped massively..
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bal kishan Chaudhary (@balkish75561791) reported@WeDontHaveTime @bt_uk Please help
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Master_Kev76 (@MasterKev76) reported@bt_uk It my BT TV it useless I have full package of TV and broadband and about every two hours the subscription channels go black screen and I have to go up or down a channel twice for the channel I am watching to come back.
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Matt Thomas (@DrMattThomas1) reportedDear @bt_uk, I waited for hours in my empty house for your technician to arrive to install broadband. When he arrived he told me, despite you supposedly checking when I registered, there was no BT cable and it was impossible to install. Do you cancel my contract automatically?
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Lucie Fur (@Lucie_Fur99) reported@bt_uk I feel like I have spoken to every member of staff across at least 2 continents and still don't have a sensible response. More broken promises than the Johnson government...
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ant ⚔️⚔️ (@regdel88) reported@bt_uk so we are now on day 3 of no internet. Was told by someone it would be back on tonight yet here we are with no internet. Love paying for a service I'm not receiving!