BT (British Telecom) Outage Report in Ayrshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ayrshire, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ayrshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (6%)
-
Phone (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Ayrshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Kilmarnock, Prestwick and Cumnock.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock |
Internet | |
| Kilmarnock |
Internet | |
| Kilmarnock |
Wi-fi | |
| Prestwick |
Internet | |
| Cumnock |
Wi-fi | |
| Kilmarnock |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ayrshire, Scotland
Latest outage, problems and issue reports in Ayrshire and nearby locations:
-
Koodles
(@Koodledrum) reported
from
Irvine, Scotland
@Mark_1887 @batflips_nerds @btsport I'm not a Sky customer, but I'd guess red button on any BT Sport channel?
-
Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
@bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?
-
Gareth GG
(@RockedandLoaded) reported
from
Cumnock, Scotland
@bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.
-
Mr Scott
(@papatam57) reported
from
Ardrossan, Scotland
@bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮
-
Dave Allan
(@DavesInbox) reported
from
Ayrshire, Scotland
@bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834
-
Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
To anyone interested. Never use @bt_uk for your Internet or phone. Shambles of a company. 6 years if issues, no interested in fixing the problems. So called tech experts that don't know how to reset a router. Always the same response.
-
Craig McMartin
(@SirCraigius) reported
from
Stevenston, Scotland
@bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.
-
Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.
-
Uilliam .
(@garryowen1888) reported
from
Ardrossan, Scotland
****** internet down @sky @BTCare every bloody time do work in street
-
kenny lavelle
(@kennyL78) reported
from
Ayrshire, Scotland
@bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT
-
alan orr
(@allanore11) reported
from
Kilmarnock, Scotland
@bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way
-
Lynn Burns
(@lynnybb) reported
from
Ardrossan, Scotland
@BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails
-
weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢
-
Robin Scott
(@Spacemouse77) reported
from
Ayrshire, Scotland
@bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?
-
Sam Lawrie
(@SamLawrie90) reported
from
Ayrshire, Scotland
Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help
-
weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks
-
Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport
-
jamie m55rindle
(@theshin79) reported
from
Ayrshire, Scotland
@bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap
-
Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Becca Grice
(@GriceSpice) reported
Fuming with @bt_uk £42 a month, for this BT Cloud, which doesn't work, & now giving you a 60 cancellation notice period after being on the phone for 20 mins, & I can't cancel because it's not within 30 day notice period! Ridiculous! I've given you more than enough time! Unfair!
-
Ian
(@ian_morg1) reported
@bt_uk been waiting 3 weeks and 3 different engineer visits from initial installation for broadband service to go live. Still no service and no confirmed date for activation
-
Utterly Tom
(@farmertj) reported
@VanTomTom @bt_uk I'm okay i've got data and works wifi so i can still play it's more the fact we can now no longer work from home when we have vulnerable people in the house that is the problem
-
Tom.
(@VanTomTom) reported
@bt_uk @farmertj Please don't help him Joe. He is currently in rehab, following chronic gaming withdrawal symptoms. His Mother confiscated his PlayStation & deleted his Bungie account! #WhenTheFunStopsStop
-
Lynda S
(@16Elless) reported
@bt_uk hi, I've received a bag & returns label from you for returning equipment but I don't know what I'm supposed to be returning or why. Your help would be appreciated, thanks.
-
Cheeky Coo
(@ThistleDhuGrace) reported
@defiaye @bt_uk BT are notorious for terrible customer service. I would never go back to them. Find the email address of the ceo & email them directly. It will still filter down but it will be above someone who just asks you if you've tried switching it off & on again every time you call.
-
Mr Malky
(@MrMalky) reported
@defiaye @bt_uk Shocking they would treat you so badly
-
👽Hakatoi™🇺🇸 Dad of 😷5Children😷
(@Hakatoi_) reported
@EE @louisewil86 bullshit learn REAL networking just like AMERICA internet Spend Billions to get the Customer, Then **** On the Customer and Spend $0 on KEEPING a Customer so #UK just do what we do Hack @bt_uk and Teach them a Lesson that They NEED you, not you need them take control of THIER NET
-
Javthehutt
(@javthehutt) reported
I feel this something of a public service announcement. If you are thinking of switching internet providers i beg you, DO NOT GO WITH @bt_uk Shambolic customer service, shocking technical support and just a we dont give a **** attitude! Utter disgrace!!!
-
C a s e y
(@_five_by_five) reported
@bt_uk No thanks Rach. Looks like you need help not me.