BT (British Telecom) Outage Report in Ayrshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ayrshire, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ayrshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Ayrshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Irvine, Ayr, Kilmarnock, Saltcoats and Cumnock.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
||
| Ayr |
Internet | |
| Kilmarnock |
Phone | |
| Saltcoats |
Internet | |
| Saltcoats |
Wi-fi | |
| Cumnock |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ayrshire, Scotland
Latest outage, problems and issue reports in Ayrshire and nearby locations:
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Mr Scott
(@papatam57) reported
from
Ardrossan, Scotland
@bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮
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Sam Lawrie
(@SamLawrie90) reported
from
Ayrshire, Scotland
Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help
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kenny lavelle
(@kennyL78) reported
from
Ayrshire, Scotland
@bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT
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Gareth GG
(@RockedandLoaded) reported
from
Cumnock, Scotland
@bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.
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Robin Scott
(@Spacemouse77) reported
from
Ayrshire, Scotland
@bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks
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Uilliam .
(@garryowen1888) reported
from
Ardrossan, Scotland
****** internet down @sky @BTCare every bloody time do work in street
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Dave Allan
(@DavesInbox) reported
from
Ayrshire, Scotland
@bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834
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alan orr
(@allanore11) reported
from
Kilmarnock, Scotland
@bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way
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jamie m55rindle
(@theshin79) reported
from
Ayrshire, Scotland
@bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.
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Koodles
(@Koodledrum) reported
from
Irvine, Scotland
@Mark_1887 @batflips_nerds @btsport I'm not a Sky customer, but I'd guess red button on any BT Sport channel?
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
@bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?
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Craig McMartin
(@SirCraigius) reported
from
Stevenston, Scotland
@bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.
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Lynn Burns
(@lynnybb) reported
from
Ardrossan, Scotland
@BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
To anyone interested. Never use @bt_uk for your Internet or phone. Shambles of a company. 6 years if issues, no interested in fixing the problems. So called tech experts that don't know how to reset a router. Always the same response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kaye Nightingale
(@KayeNight1) reported
@bt_uk shocking service by OpenReach. They came yesterday to fit a new broadband/tv after waiting 2 months for an appointment. Left after 40 mins saying there was a blockage and he would be back within 2 hours. Didn’t come back! Also lied and said a car was blocking!
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John Alastair Cook
(@Jacalakie) reported
So it’s been a week now and @bt_uk “welfare” response to fix the phone line of a 96yr, vulnerable customer of 50 yrs has resulted in…no action being taken and update texts stopping days ago. They have no shame!
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Ian Stephens
(@IanStephensSim) reported
@JayBoyd78603955 @airbus319uk @bt_uk Out BTNet line was also down for~50 mins. Connectivity resumed 10 mins ago. Still waiting on hold for telephone support as to discover the cause.
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Jules Escha
(@julievygot) reported
@bt_uk Why is BT Customer service so unaware of the need for an engineer to change from Virgin Media to BT broadband connection? There must be others moving from Virgin. Spoke to 3 BT advisers & none of them knew-I had to persist. Tempted to stay with Virgin to avoid the hassle
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jonathan farber 🇺🇦
(@jonathanfarber) reported
Well I thought after four years @BTCare the service might have improved….. I was wrong, it’s actually worse than before.
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Jayne Screech
(@screech_jayne) reported
@bt_uk Getting older people connected? What a joke! My 88 yr housebound mother had broadband installed on 5th Jan and has had no working phones since. Two weeks without her lifeline. Thanks for the great service .. not.
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John Alastair Cook
(@Jacalakie) reported
@bt_uk No I can’t believe it…a week since I reported a fault on my 96yr old neighbours phone line. Still not working properly and even you own update texts have stopped. Obsolete disgrace…50 odd years a customer too soon to be EX customer.
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Jay Boyd
(@JayBoyd78603955) reported
@airbus319uk @bt_uk We are down as well ... bt lease line. Can't get through to faults.
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M.Y.
(@etet138) reported
@bt_uk is the broadband and telephone line down in E14, London. No dial tone or broadband since 7am. When I check on your website. It claims to have no issues.
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Sue Lovell
(@acestorage) reported
@bt_uk can you explain why my in-laws who are both in their late 80’s have had no phone or internet for the past two weeks? BT have been contacted several times with ‘promises’ it will be dealt with, but to date they have no phone service. It’s winter, they need the phone