BT (British Telecom)

BT (British Telecom) Outage Report in Ayrshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ayrshire, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ayrshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ayrshire, Scotland 12/04/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Ayr, Cumnock, Saltcoats and Kilmarnock.

Loading map, please wait...
City Problem Type Report Time
United KingdomAyr Internet
United KingdomCumnock Phone
United KingdomSaltcoats Internet
United KingdomKilmarnock Internet
United KingdomKilmarnock Internet
United KingdomKilmarnock Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ayrshire, Scotland

Latest outage, problems and issue reports in Ayrshire and nearby locations:

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • Koodledrum Koodles (@Koodledrum) reported from Irvine, Scotland

    @Mark_1887 @batflips_nerds @btsport I'm not a Sky customer, but I'd guess red button on any BT Sport channel?

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    To anyone interested. Never use @bt_uk for your Internet or phone. Shambles of a company. 6 years if issues, no interested in fixing the problems. So called tech experts that don't know how to reset a router. Always the same response.

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • SirCraigius Craig McMartin (@SirCraigius) reported from Stevenston, Scotland

    @bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.

  • SamLawrie90 Sam Lawrie (@SamLawrie90) reported from Ayrshire, Scotland

    Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help

  • Spacemouse77 Robin Scott (@Spacemouse77) reported from Ayrshire, Scotland

    @bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • papatam57 Mr Scott (@papatam57) reported from Ardrossan, Scotland

    @bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • lynnybb Lynn Burns (@lynnybb) reported from Ardrossan, Scotland

    @BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails

  • DavesInbox Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

  • theshin79 jamie m55rindle (@theshin79) reported from Ayrshire, Scotland

    @bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks

  • garryowen1888 Uilliam . (@garryowen1888) reported from Ardrossan, Scotland

    ****** internet down @sky @BTCare every bloody time do work in street

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NikkiSpoon Nikki Sade Moore (@NikkiSpoon) reported

    @bt_uk hey. My brother has had his internet cut off and doesn’t know why. He’s been told to pay a fee to reconnect, which he’s paid, and has called twice a day every day for a week. His business relies on the internet, please can someone help?

  • RussHaworth Russ Haworth - Family Business Adviser (@RussHaworth) reported

    @bt_uk There is a fault, looking at an 8pm resolution according to the app? Not helpful for my call at 4pm!

  • TheLynch Carlene Lyn 🇬🇧 🏳️‍🌈 love is love 💞🐾😊 (@TheLynch) reported

    @bt_uk I'm absolutely fuming, I'm a new customer and I have been left without broadband. My service started with you on the 12th of Jan 2021, an engineer was supposed to come out and complete the work, that didn't happen according to notes on your system someone called me on the

  • SamPaplauskas Sam Paplauskas (@SamPaplauskas) reported

    @BTCare Hi there, as a fan of prem rugby, I was dissapointed when after two weeks of becoming a new subscriber with a monthly pass I was unable to pause my membership for the next two weeks while both the euro and prem rugby are cancelled. Can you help?

  • ColinStewart11 Colin Stewart (@ColinStewart11) reported

    @bt_uk you charge for a service you can't provide. The Internet is awful, its bad when my phone signal provides better Internet than your service

  • timbhoy1 Mr Green (@timbhoy1) reported

    @bt_uk Why stream like this your having a laugh I have Bt broadband and that’s what it looks like it’s terrible

  • DanielCraft94 Daniel Craft (@DanielCraft94) reported

    Spent well over 24 hours speaking to @bt_uk support all leads to them trying to raise this with openreach but from here has never progressed, has been terrible service.

  • DavieONeill David O'Neill (@DavieONeill) reported

    @JhaideSung @alrussx @bt_uk People trying to work from home in an epidemic & you’re guaranteeing speeds that you can’t deliver on. Rather than try to fleece people out of more money, how about you fix the issue and offer people the tools they need to access your half-arsed service? Staff couldn’t care less

  • iMattGarrett Matt Garrett (@iMattGarrett) reported

    @OfficialBHAFC @BlackpoolFC @btsport So nice to be able to go down and watch a Saturday 3pm kick off at the Amex just like the old days......😳

  • sewingjoey Joanne Ferrari (@sewingjoey) reported

    @wwfcofficial If not also on iFollow, any chance that @btsport will start doing a day pass like @SkySports? I'm sure plenty of fans happy to pay to view, but quite annoying to have to pay £25 for the monthly one then cancel it, to watch one game...#WYCvTOT