BT (British Telecom) Outage Report in Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ayrshire, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ayrshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Ayrshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Saltcoats, Kilmarnock, Ayr, Irvine, Kilwinning and Cumnock.
| City | Problem Type | Report Time |
|---|---|---|
 Saltcoats |
Internet | |
| Kilmarnock |
||
| Ayr |
Internet | |
| Saltcoats |
||
| Kilmarnock |
||
| Irvine |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ayrshire, Scotland
Latest outage, problems and issue reports in Ayrshire and nearby locations:
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
@bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks
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Gareth GG
(@RockedandLoaded) reported
from
Cumnock, Scotland
@bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.
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alan orr
(@allanore11) reported
from
Kilmarnock, Scotland
@bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way
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Craig McMartin
(@SirCraigius) reported
from
Stevenston, Scotland
@bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢
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Robin Scott
(@Spacemouse77) reported
from
Ayrshire, Scotland
@bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?
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Lynn Burns
(@lynnybb) reported
from
Ardrossan, Scotland
@BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport
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Sam Lawrie
(@SamLawrie90) reported
from
Ayrshire, Scotland
Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help
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Mr Scott
(@papatam57) reported
from
Ardrossan, Scotland
@bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.
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kenny lavelle
(@kennyL78) reported
from
Ayrshire, Scotland
@bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
To anyone interested. Never use @bt_uk for your Internet or phone. Shambles of a company. 6 years if issues, no interested in fixing the problems. So called tech experts that don't know how to reset a router. Always the same response.
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jamie m55rindle
(@theshin79) reported
from
Ayrshire, Scotland
@bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap
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Uilliam .
(@garryowen1888) reported
from
Ardrossan, Scotland
****** internet down @sky @BTCare every bloody time do work in street
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Koodles
(@Koodledrum) reported
from
Irvine, Scotland
@Mark_1887 @batflips_nerds @btsport I'm not a Sky customer, but I'd guess red button on any BT Sport channel?
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Dave Allan
(@DavesInbox) reported
from
Ayrshire, Scotland
@bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amy
(@amyh_93) reported
@bt_uk ... if you could only provide me with a phone number of someone to speak to regarding this nightmare I could them stop pestering them and speak to someone who is involved in today’s proceedings to raise my complaint. I am VERY infuriated by the whole situation.
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Amy
(@amyh_93) reported
@bt_uk NO NOTICE yet again to work on internet in our street,no note through the door. This is the 2nd time it’s happened. My Mum works for the @NHSuk from home and now she can’t help her patients because YOU didn’t even give us one day’s notice. DISGUSTING. Shame on you BT.
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Peter Holt
(@_PeterHolt) reported
@bt_uk BT engineer returns today to fit new cable from pole to house. Original external cable v old & degraded = cause of problem.
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Alison Smith
(@AlisonAstrology) reported
@bt_uk Hi "Aled" - please give me your details so that I can PM you directly. So far general 'customer service' hasn't been of service. Thank you
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ursula partner
(@ursulajane70) reported
@bt_uk Hi there we had trouble getting a new hub a engineer ordered. But you was very good sorting out. But our new hub arrived with no plug and extra sticker. Which is going to be a pain for us😢😢
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Toxic-cology
(@ToxicCology) reported
@EE @btsport Morning guys, I’m hoping you can help me I’ve made an add to plan order, it has gone through, payment and I got the initial text, and it’s visible on my plan, however I’ve not received a confirmation email or any further info on my order which seems odd :( hoping you can help
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ry
(@MrScarzy) reported
Can say some of @bt_uk customer support team are absolutely useless but after a call back I got the nicest man ever, really appreciate his help and saved me so much time and stress
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Jay Ξvans
(@JayEvansPR) reported
I am on the receiving end of bastard scammers. Some dodgy overseas money-grabbers have phoned a raft of older women using VOIP to present as my number. When 1471 is dialled, it rings my house phone (circa 20 calls up to now).@bt_uk have been excellent at explaining. Poor women!
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Amy
(@amyh_93) reported
@bt_uk The suppliers are working for you therefore representing you. The fact you have no answer to the reason why we were notified not even just one day in advance is appalling. Again... yes we’ve now been told internet will be down for hours ... (1/2)
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Jim Gamble
(@JimGamble_INEQE) reported
@OpenreachHelp I’ve done that & @bt_uk & yourselves have let me down several times. I was told BT would call me back twice & on both occasions got a text to say to call them to rearrange my appointment. If you’ve an hour to spare call them. Just terrible service.