BT (British Telecom)

BT (British Telecom) Outage Report in Ayrshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ayrshire, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ayrshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ayrshire, Scotland 04/10/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Irvine, Kilmarnock, Ayr, Kilwinning, Cumnock and Saltcoats.

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City Problem Type Report Time
United KingdomIrvine Wi-fi
United KingdomKilmarnock E-mail
United KingdomAyr Internet
United KingdomKilmarnock E-mail
United KingdomKilwinning Internet
United KingdomAyr Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ayrshire, Scotland

Latest outage, problems and issue reports in Ayrshire and nearby locations:

  • papatam57 Mr Scott (@papatam57) reported from Ardrossan, Scotland

    @bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮

  • Spacemouse77 Robin Scott (@Spacemouse77) reported from Ayrshire, Scotland

    @bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢

  • SamLawrie90 Sam Lawrie (@SamLawrie90) reported from Ayrshire, Scotland

    Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • lynnybb Lynn Burns (@lynnybb) reported from Ardrossan, Scotland

    @BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails

  • theshin79 jamie m55rindle (@theshin79) reported from Ayrshire, Scotland

    @bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap

  • SirCraigius Craig McMartin (@SirCraigius) reported from Stevenston, Scotland

    @bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.

  • garryowen1888 Uilliam . (@garryowen1888) reported from Ardrossan, Scotland

    ****** internet down @sky @BTCare every bloody time do work in street

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    To anyone interested. Never use @bt_uk for your Internet or phone. Shambles of a company. 6 years if issues, no interested in fixing the problems. So called tech experts that don't know how to reset a router. Always the same response.

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

  • Koodledrum Koodles (@Koodledrum) reported from Irvine, Scotland

    @Mark_1887 @batflips_nerds @btsport I'm not a Sky customer, but I'd guess red button on any BT Sport channel?

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks

  • DavesInbox Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • d_b_young David Ben Young (@d_b_young) reported

    @bt_uk Engineers cancelled yesterday. Now been given a date next month. You "accidentally" cut us off nearly 2 months ago. Have to work from a lay-by 2 miles from my home as the service you are providing is rubbish

  • Drzonk09 Woz not Waz (@Drzonk09) reported

    Ok. Watch what you do if you renew your bt tv subscription with @Bt_uk You end up keeping your ageing bt box whereas a new customer will get the brand new BT box Pro.

  • burno67 Chris B (@burno67) reported from Denny, Scotland

    @btsport Morning, I have an active account with yourselves but cannot log in to your app as it says I do not have an active account Advice on how to fix this would be good, trying to view Celtic's European Nights thing

  • Thrashnut Dan Keough (@Thrashnut) reported

    @bt_uk Hi BT any news on our outage? Reported 8 hrs ago.

  • hairybeanbag81 darren (@hairybeanbag81) reported

    @therealdele @bt_uk Lucky if they get it sorted or just randomly cancel your order like they did with mine . Still waiting a for a reply to my DM to the Twitter team 😮‍💨

  • LisaWalton242 Lisa Lou (@LisaWalton242) reported

    @bt_uk TV box Humax DTRT4000 won't record. Changed control still nothing. Preset recordings not working. Neither did factory reset. Help please

  • snuffer31 Michael Inman (@snuffer31) reported

    @bt_uk I have complete access to her email and nothing came through, normally she pays her bill by cheque and posts it but this time my brother paid it online, but for some reason your system never registered that it had been paid

  • neiltipping jjk (@neiltipping) reported

    @bt_uk Thanks. My issue seems to be on connection via Ethernet. It stopped working after working for months and won’t reconnect

  • OperationMince1 Operation Mincemeat (@OperationMince1) reported

    @SkyUK had an amazing call with one of your customer service ladies today. Absolute pleasure. I didn’t get a name I’m afraid but you should clone her and sell them on to @sainsburys and @bt_uk who are awful. Happy Christmas.

  • bettycarlyle BettyBoo (@bettycarlyle) reported

    @bt_uk I’ve been trying to use your chat for the last 4 days to lock in my new deals for my 2 accounts & it never comes up to click on it!!! All I want to do is stay on what I am on which offered on an email for £29.99