BT (British Telecom)

BT (British Telecom) Outage Report in Cumnock, East Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cumnock come from postal codes KA18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cumnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cumnock, East Ayrshire, Scotland 01/28/2026 21:40

January 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cumnock, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kilmarnock and Cumnock.

Loading map, please wait...
City Problem Type Report Time
United KingdomKilmarnock Phone
United KingdomCumnock E-mail
United KingdomCumnock Phone
United KingdomKilmarnock Internet
United KingdomKilmarnock Internet
United KingdomKilmarnock Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cumnock, Scotland

Latest outage, problems and issue reports in Cumnock and nearby locations:

  • theshin79 jamie m55rindle (@theshin79) reported from Ayrshire, Scotland

    @bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap

  • DavesInbox Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • SamLawrie90 Sam Lawrie (@SamLawrie90) reported from Ayrshire, Scotland

    Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland

    @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • Spacemouse77 Robin Scott (@Spacemouse77) reported from Ayrshire, Scotland

    @bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lardconcepts Jonathan Harris (@lardconcepts) reported

    @That_Welsh_Git @bt_uk Ah! That is EXACTLY the problem I was having. I have partially worked round it by installing the Cloudflare Warp app which tunnels stuff like a VPN. I also found that chaning my DNS for both v4 and v6 to 1.1.1.1 has massively reduced DNS errors, but there's still some problems

  • BritGamerUK BGUK (@BritGamerUK) reported

    @bt_uk @bt_uk hi, any idea what’s going on with broadband issues in Coventry? Constant solid Orange light on the Router all day?

  • palfrey_kris Kris Palfrey (@palfrey_kris) reported

    @bt_uk Still no internet and no news? 7 days no internet can you help?

  • the_infamousfox Angela Collins Rees (@the_infamousfox) reported

    @bt_uk I'm considering a move to BT BB & Phone but want clarity on 'voice package'. How can I get help?

  • RickWiggans Rick Wiggans (@RickWiggans) reported

    @bt_uk well, after many years loyal custom paying over the odds, finally persuaded to go FTTP. ABSOLUTE SHAMBLES. After 20 hours on the phone, me having to go on the roof to fix the cable, we now have NO phone and NO Internet.

  • JessicaArrowsm5 Jessica Arrowsmith (@JessicaArrowsm5) reported

    @bt_uk you allowed another provider to take my internet mistakenly, waited 3 weeks under the promise it would be fixed. Your solution now…FIND ANOTHER INTERNET PROVIDER?! What an absolute joke!!!!!!

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk How about fixing my phone ? Returning calls ? Been 6 months not fixed , you lie about contacting @WeAreOpenreach never mind Facebook need a call please ! #worstservice

  • Spenno1989 Craig Spencer (@Spenno1989) reported

    @bt_uk Another appointment missed due to @bt_uk failing to confirm with openreach. We now have an appointment in December which is a joke. Starting to re-consider tying myself into an 18 month contract if this is the service.

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk put another complaint in today happy for you to call me to discuss the poor service if you can be bothered ? Should have gone with @SkyUK might have a working phone line by now ?

  • yolkey Paul Cohen (@yolkey) reported

    @btbusinesscare but only if you agree on tape to pay £245+vat (if they decide it’s our faulty equipment which ironically was supplied by bt) for an engineer to come and look at an identified fault. If you don’t agree there is no way an engineer will look at the problem.