BT (British Telecom)

BT (British Telecom) Outage Report in Cumnock, East Ayrshire, Scotland

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The latest reports from users having issues in Cumnock come from postal codes KA18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cumnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cumnock, East Ayrshire, Scotland 01/18/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cumnock, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kilmarnock and Cumnock.

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City Problem Type Report Time
United KingdomKilmarnock Phone
United KingdomCumnock E-mail
United KingdomCumnock Phone
United KingdomKilmarnock Internet
United KingdomKilmarnock Internet
United KingdomKilmarnock Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Cumnock, Scotland

Latest outage, problems and issue reports in Cumnock and nearby locations:

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • theshin79 jamie m55rindle (@theshin79) reported from Ayrshire, Scotland

    @bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland

    @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

  • DavesInbox Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarcastit Sarcastit©️ (@Sarcastit) reported

    @bt_uk Thanks Steph, appreciate that but I’ve spent hours with loyalty & billing and nothing can be done to reduce costs for a 30 year customer.

  • MikeGRT93 Mike Thompson (@MikeGRT93) reported

    Another day, another @bt_uk **** up. 3 hours I’ve been on Live Chat now. After being double charged. Bit bored of this now.

  • Burns06Burns Morag Burns (@Burns06Burns) reported

    @bt_uk absolutely worst customer service I have experienced. Nobody will call me back when promised. Issues ongoing for months. Cannot get this resolved.

  • lilmissdebs Debbie Johnston (@lilmissdebs) reported

    incredible in this age of technology that @bt_uk customer service line can’t advise wait time, place in queue or have a call back facility. Currently on hold 43 mins, not great service at all!

  • topmarriner Joe Marriner (@topmarriner) reported

    @bt_uk So anyone reading this in the High Wycombe near town and having issues, the street level equipment (junction box) was involved in a car accident hence we are offline, its only taken 2 phone calls and an online chat this very helpful tweet to get that info

  • GCAT1717 Greg (@GCAT1717) reported

    @SkyHelpTeam Fantastic. And I’m sure SKY’s database can see what the problems are in High WYcombe and then SKY can update all their users on what’s happening, why it’s taking so long to fix, and why they aren’t helping their customers the way @bt_uk are? @SteveBakerHW

  • dicko888 dicko88 (@dicko888) reported

    @bt_uk I dont know if you can help but really who do i complain to instead of having to call the same old number 0330 1234 150 on an existing order/complaint/issue - Had l known how much l have to do to sort out a BT issue i would have used another provider... Anyone else agree ???

  • dicko888 dicko88 (@dicko888) reported

    @bt_uk I am wanting to know why I took the day off only to be told the engineer wasn’t coming, well after the event and this despite getting a text asking me how it was and whether it’s been fixed. 2 months and still counting for BT to sort this issue out. Sounds familiar to others ??

  • Childs4Shirley Shirley Childs (@Childs4Shirley) reported

    @bt_uk Not happy that I had to hold on for 45 mins to talk to customer services about a fault on my dad's landline. When I got through I still couldn't get an update on the problem.

  • foxtonm Joyce (@foxtonm) reported

    @bt_uk Still nearly £64 per month for broadband on that link! I’ve been a BT customer for 40 years so very disappointed that this is the best you can do.