BT (British Telecom) outages and service status in Cumnock, Scotland

Problems in the last 24 hours in Cumnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Cumnock, Scotland

Latest outage, problems and issue reports in Cumnock and nearby locations:

• 
  Sam Lawrie (@SamLawrie90) reported 2 minutes ago from Ayrshire, Scotland

  Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help

• 
  jamie m55rindle (@theshin79) reported 7 minutes ago from Ayrshire, Scotland

  @bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap

• 
  alan orr (@allanore11) reported 8 minutes ago from Kilmarnock, Scotland

  @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

• 
  Dave Allan (@DavesInbox) reported 19 minutes ago from Ayrshire, Scotland

  @bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834

• 
  Claire Rogerson (@ClaireRogerson5) reported 33 minutes ago from Ayrshire, Scotland

  @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

• 
  kenny lavelle (@kennyL78) reported 40 minutes ago from Ayrshire, Scotland

  @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

• 
  Claire Rogerson (@ClaireRogerson5) reported 42 minutes ago from Ayrshire, Scotland

  Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

• 
  Robin Scott (@Spacemouse77) reported 49 minutes ago from Ayrshire, Scotland

  @bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?

• 
  Gareth GG (@RockedandLoaded) reported 49 minutes ago from Cumnock, Scotland

  @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

• 
  Carrie Munky (@carriemunky79) reported 50 minutes ago from Newmilns, Scotland

  @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

• 
  Gareth GG (@RockedandLoaded) reported 52 minutes ago from Kirkconnel, Scotland

  @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramnish Kalsi (@ramnishkalsi) reported 1 minute ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  David Gray (@davidgraywrites) reported 2 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  pete replica (@petereplica) reported 2 minutes ago

  @bt_uk 030726 Hello Peter, Since we haven't heard from you in 7 days, we've closed your complaint", BT are outrageous I've asked you twice in the last 2 days. I get no response. I want my phone number back, and min 700mbs as, promised.

• 
  Matthew Freeman (@MattAkaSigmond) reported 3 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 4 minutes ago

  @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

• 
  PTID1977 (@PhilH1977) reported 7 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 10 minutes ago

  @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 10 minutes ago

  I think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.

• 
  Chiara (@Mhairiang26) reported 11 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  Simon Mitchell (@SimonMitch1956) reported 13 minutes ago

  @herbie963 @bt_uk They make it as awkward as possible to put a justified complaint in and then give you the runaround in the hope that you give up. Wrong on my count !!!