BT (British Telecom) Outage in Cumnock, East Ayrshire, Scotland

@bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

@bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

@LeeMonaghan1 @matty__jeff @BTSportBoxing @btsport Pish...his comeback had been amazing but he's had one fight and never even won it.... Josh Taylor has had a better year than him for me it's Warrington even though I can't stand him #hateleeds #wawawaw

Martin Keown is the worst co-commentator on the planet. @btsport get a wheelie bin in for the 2nd half, it will be more interesting.

@btsport poor show from Ali Mcoist to not be wearing a Haig Foundation poppy on bt sport today.

@BTCare My Smart Hub 6 has rebooted itself once then service was lost twice today. It seems there may be a fault either with the network or default gateway. Please advise.

@bt_uk @08fa8b7684c2493 I've called 6 times and its been as much help as a chocolate tea pot.

@BTSportBoxing @btsport Absolutely shocking service! I am having problems with buying it, it’s not that I don’t know how! No one at BT Contact centres seem to know how or want to help

@BTSportBoxing @btsport Been trying to buy the fight all day and still no joy! Shocking service! Got through to someone who told me she only had access to a website and dialler and would write my details on a bit of paper for her manager to look at! Still no further forward

Will certainly escalate this as a formal complaint and let Ofcom know if not resolved satisfactorily very soon. Moral:- if you are upgrading broadband with @bt_uk make very certain they are not downgrading your calling plan in their favour at the same time!

Incredibly negative saga with @bt_uk upgrading to broadband. (thread) Lots on @BBCRadio4 today about challenges changing suppliers, but all I wanted was to upgrade to highspeed Broadband - only been waiting since 2014, only being paying top price for sometimes <<1MBS service.

Massive shock in January 2020 - BT upping DD to £150 pcm!! On investigation it turned out @bt_uk had reset my calling plan to the worst possible tariff. A major problem as we had a bereavement in the close family and have had to spend a lot of time on calls to father-in-law.

@wdt0_0 @btsport Only thing I watched on there was the UFC and boxing and they’ve made all the worthwhile fights PPV now anyway so it’s pointless paying for the channel. Customer service is attrocious too.

@mrjakehumphrey @btsport For sure we will see that many of the Var-refs are bought. So many obvious errors during a season can't be a coincidence...

@virginmedia At the end of the day my property was damaged by something that was attached to it that wasn’t even ours and we have never approved for it to be attached to our property. Whether that’s @virginmedia or @bt_uk fault no one seems to want to accept liability! #badcustomerservice

@Phil_Kinch @btsport @virginmedia @supercars I found a stream cheaper and full race and support package