BT (British Telecom) outages and service status in Cumnock, Scotland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Cumnock, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cumnock, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Cumnock, Scotland
Latest outage, problems and issue reports in Cumnock and nearby locations:
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jamie m55rindle (@theshin79) reported from Ayrshire, Scotland@bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap
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Carrie Munky (@carriemunky79) reported from Newmilns, Scotland@chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.
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kenny lavelle (@kennyL78) reported from Ayrshire, Scotland@bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT
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Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, ScotlandCome on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport
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Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland@bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?
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alan orr (@allanore11) reported from Kilmarnock, Scotland@bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way
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Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland@bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!
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Sam Lawrie (@SamLawrie90) reported from Ayrshire, ScotlandCalled @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help
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Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland@bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.
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Dave Allan (@DavesInbox) reported from Ayrshire, Scotland@bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834
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Robin Scott (@Spacemouse77) reported from Ayrshire, Scotland@bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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alex (@Alex_CK2) reported@BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.
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Alan Reeve (@AlanReeve2) reported@bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please
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Paul Beeson (@peeceebee23) reported@bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.
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Shelley Squire (@badshelley) reported@bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?
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paul_archer (@paul_archer) reported@bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.
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Lisa Mackenzie (@lnmackenzie1) reported@bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.
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Michael E (@Michael35427696) reported@bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!
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Digger (@JohnKaysCanoe) reported@bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?
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Oluwatimilehin (@adebariazeez) reported@bt_uk you guys are a terrible internet provider. How do you charge your client extra £10 because their direct debit failed. This is pure extortion!!!! @BTGroup @bt_uk
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W H A T A W A L L Y ©️ (@whatawallyart) reported@bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?