BT (British Telecom)

BT (British Telecom) Outage Report in Cumnock, East Ayrshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Cumnock come from postal codes KA18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cumnock, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cumnock, East Ayrshire, Scotland 01/27/2026 08:10

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cumnock, East Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kilmarnock and Cumnock.

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City Problem Type Report Time
United KingdomKilmarnock Phone
United KingdomCumnock E-mail
United KingdomCumnock Phone
United KingdomKilmarnock Internet
United KingdomKilmarnock Internet
United KingdomKilmarnock Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cumnock, Scotland

Latest outage, problems and issue reports in Cumnock and nearby locations:

  • theshin79 jamie m55rindle (@theshin79) reported from Ayrshire, Scotland

    @bt_uk hi bt I need a contact number that can help me with a complaint. I have a series of missed payments from 2016 adversely affecting credit. These missed payments say its BT, which is incorrect I never had any missed payments with you so need this resolved asap

  • DavesInbox Dave Allan (@DavesInbox) reported from Ayrshire, Scotland

    @bt_uk im getting emails sent to me in error for some fool customer of urs called Glenda.end this suffering Account number: ******0834

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Kirkconnel, Scotland

    @bt_uk hi. Trying to find some kind of contact for @btsport sport to cancel my subscription. Just checked what I’m paying now and I’d be as well buying my own football to watch every week!!!

  • carriemunky79 Carrie Munky (@carriemunky79) reported from Newmilns, Scotland

    @chriskonrath @bt_uk Randomly I'm with @SSE for my internet now and had no issues.

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • Spacemouse77 Robin Scott (@Spacemouse77) reported from Ayrshire, Scotland

    @bt_uk hi guys.. our internet has been out for over 24hrs now, any help or advice?

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

  • RockedandLoaded Gareth GG (@RockedandLoaded) reported from Cumnock, Scotland

    @bt_uk Hi! I’ve been unable to get in contact by phone for a week and the DM I was asked to send it still unanswered. A busy time for the skeleton staff you have left... I get that. But any help would be appreciated.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PSRK76 Philip K (@PSRK76) reported

    @bt_uk That's the issue, you can't! You take the option to "manage" you products and it just tells you that you already have it and if you wish to change it, then call. The problem is, whenever I call, just get told you are too busy and to call back later.

  • bryn460 John (@bryn460) reported

    @bt_uk The BT bot just confirms an outage. BT washes hands, blames Openreach and customers are left without broadband, no explanation and possible fix date that inevitably gets kicked further on each time. Getting fed up with it BT.

  • JmsDmnd James Diamond (@JmsDmnd) reported

    @bt_uk I’ve just got home from holiday after getting an email on Thursday saying my service was going love the next day. It’s now too late to speak to anyone and I’m meant to be working from home tomorrow.

  • mb_shelley michelle (@mb_shelley) reported

    @bt_uk Hi our broadband is down and i need to speak to someone, nobody is answering the phones, not acceptable when your trying to run a business from home and need some help!

  • julienboast Julien Boast (@julienboast) reported

    For 14 days, I've had ZERO @bt_uk Internet Service despite 7 missed repair deadlines. No one acts with any urgency or reputable customer service skills, even when a complaint is on their CEO’s desk. With hollow words, #BritishTelecom says I'll be online Wednesday at 10.28am

  • iain_cardwell Iain Cardwell (@iain_cardwell) reported

    @bt_uk during June and July our broadband was down for 35 days starting from 08 June. My wife has had an email today to say that £25.20 has been credited to our account for the downtime. Based on the fact automatic compensation is £8.40/day, where does £25.20 come from??....

  • DomFowler4 Dom Fowler (@DomFowler4) reported

    @btsport What is this shite? More likely to sign me. Neymar hahahaha he's never even heard of Newcastle

  • julieirwin22 julie Irwin, (@julieirwin22) reported

    @bt_uk absolutely disgusting customer service offered by BT on hold for over an hour to be told we are putting you straight through to the loyalty team so you will not have wait that was 20 minutes ago.....

  • RDodsworth1 Rebecca C 💙💙💙 (@RDodsworth1) reported

    @Taj_Ali1 @CWUnews And my elderly parents' phone line has been out of order for 2 days as are the lines of their neighbours - @bt_uk what is being done to sort this out please? (Problems in the ME17 postcode nr Maidstone)

  • emchi Emma Chittenden (@emchi) reported

    perhaps if @bt_uk didn't subject its customers to really **** pop music on hold they could reduce the £70 they're ripping me off by a month (currently questioning why I don't cut my bill by 50% and move to @skytv ) given my broadband has already gone down 3 times this morning