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BT (British Telecom)

BT (British Telecom) Outage Report in Troon, South Ayrshire, Scotland

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Troon, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Troon, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Troon, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Mauchline, Irvine, Kilmarnock, Saltcoats, Ayr, and Galston.

CityProblem TypeReport Time
Irvine Internet 14 days ago
Kilmarnock Internet 16 days ago
Kilmarnock Internet 17 days ago
Mauchline Wi-fi 19 days ago
Kilmarnock Internet 24 days ago
Saltcoats Phone 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Troon, Scotland

Latest outage, problems and issue reports in Troon and nearby locations:

  • kennyL78
    kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • KyleMitchell97
    Kyle🤙🏻 (@KyleMitchell97) reported from West Kilbride, Scotland

    @YaBoiSkalleywag Sorry man, I wish I could help but @bt_uk customer service took mine :(

  • garryowen1888
    Uilliam . (@garryowen1888) reported from Ardrossan, Scotland

    ****** internet down @sky @BTCare every bloody time do work in street

  • weeyin13
    weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢

  • papatam57
    Mr Scott (@papatam57) reported from Ardrossan, Scotland

    @bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮

  • brianmcluk
    Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

  • weeyin13
    weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks

  • allanore11
    alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • ClaireRogerson5
    Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • SirCraigius
    Craig McMartin (@SirCraigius) reported from Stevenston, Scotland

    @bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.

  • lynnybb
    Lynn Burns (@lynnybb) reported from Ardrossan, Scotland

    @BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails

  • ClaireRogerson5
    Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • eljs_x
    Eljsx (@eljs_x) reported

    @bt_uk worst customer service misuse of data protection! The list could go on! None of the staff seem to want to help! Worst internet provider I’ve ever had

  • JoshSimmo91
    Josh (@JoshSimmo91) reported

    @BTCare I wonder if you can help me. The last week or so my internet has been so unstable that if someone else boots up netflix while I am online it's causing me to get 100+ ping and everything takes forever to load. Not really on when we're paying near as damn it top dollar.

  • petrifiedslime
    petrified slime (aka rob) (@petrifiedslime) reported

    @RaveofRavendale @bt_uk We had similar issues with BT. If you're changing I reaaaaaally recommend Plusnet. Every time I've call them up for an issue they literally answer the phone within 2 minutes. It's amazing.

  • Danjknight100
    Daniel Knight (@Danjknight100) reported

    @bt_uk Hi. I am trying this through website login on my iPhone.

  • RaveofRavendale
    Mike Rose (@RaveofRavendale) reported

    @SimoRoth @bt_uk I didn't include it here, but they also slapped an extra £150 on the first bill saying it was for "installation costs". When I questioned it they said "there were issues with installing the line so we had to charge you more" and I said "no there wasn't?" and they said "oh ok sry"

  • Hatward
    Darren Hayward (@Hatward) reported

    @RaveofRavendale @bt_uk I went through a similar issue with 3. I spent months trying to resolve it with them with no luck. Eventually took it to the Ombudsman and it was sorted in two weeks.

  • sophb66
    soph v. 96.3 (@sophb66) reported

    Can someone @bt_uk tell me why my WiFi is so slow? The past two days it’s been like pulling teeth, is this what my £50 a month pays for?

  • colshie69
    Colshie (@colshie69) reported

    @bt_uk what's with your lack of support? Online chat you say we are too busy beat it...then I try to call and you expect me to wait for hours!! Don't sell services you cannot be bothered to support. I am still in my cooling off period how do I cancel?

  • demderskeltons
    Demderskeltons (@demderskeltons) reported

    @bt_uk hi there. Based in Glasgow Internet has been down from 8am. Flashing pink hub. Is this a known issue?

  • DrBaldo
    Jason Hughes (@DrBaldo) reported

    @bt_uk Yesterday line went dead (no dial tone), raised fault and it's back. I missed important meetings (no BB) and it was stressful as estimated fix was 3-4 days! I have Halo but no mention of 4G hub from you. Am I meant to have one on standby or do you courier for each fault?