BT (British Telecom)

BT (British Telecom) Outage Report in Troon, South Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Troon, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Troon, South Ayrshire, Scotland 02/03/2026 11:20

February 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Troon, South Ayrshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kilmarnock, Saltcoats, Irvine and Dalry.

Loading map, please wait...
City Problem Type Report Time
United KingdomKilmarnock Phone
United KingdomSaltcoats Internet
United KingdomSaltcoats Wi-fi
United KingdomIrvine Internet
United KingdomDalry Internet
United KingdomAyr Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Troon, Scotland

Latest outage, problems and issue reports in Troon and nearby locations:

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢

  • weeyin13 weeyin13(JenJen) (@weeyin13) reported from Troon, Scotland

    @bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    @bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?

  • ClaireRogerson5 Claire Rogerson (@ClaireRogerson5) reported from Ayrshire, Scotland

    Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport

  • allanore11 alan orr (@allanore11) reported from Kilmarnock, Scotland

    @bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

  • papatam57 Mr Scott (@papatam57) reported from Ardrossan, Scotland

    @bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮

  • kennyL78 kenny lavelle (@kennyL78) reported from Ayrshire, Scotland

    @bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT

  • garryowen1888 Uilliam . (@garryowen1888) reported from Ardrossan, Scotland

    ****** internet down @sky @BTCare every bloody time do work in street

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from West Kilbride, Scotland

    @YaBoiSkalleywag Sorry man, I wish I could help but @bt_uk customer service took mine :(

  • SirCraigius Craig McMartin (@SirCraigius) reported from Stevenston, Scotland

    @bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.

  • lynnybb Lynn Burns (@lynnybb) reported from Ardrossan, Scotland

    @BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • T__S__R Tom (@T__S__R) reported

    @crispfan99 @BTCare Same. Customer service said it was my issue and there are no issues. Box is unusable.

  • gordonsilvestro Gordon Silvestro (@gordonsilvestro) reported

    @btsport I am a @virginmedia customer and have BT Sport, why am I unable to use the BT Sport app?

  • DogeVincii DogeVinci 🐢🐘🐜🐝♟️01♥️♠️🎯 (@DogeVincii) reported

    @bt_uk if they want 2 cups then let them have it? i've picked my team. and u are in a big trouble

  • Laura_Caughey Laura C (@Laura_Caughey) reported

    @Tonysmini @bt_uk @OpenreachHelp Never been communicated to me by BT and I have no communication with open reach as through BT. Doesn’t matter now as moving out after 10months of this fiasco.

  • jjlinney JJL (@jjlinney) reported

    @bt_uk a week of no service and empty promises to repair the damage caused by one of your engineers. Now to discover you may not fix this till the 12th! Not just an inconvenience— we are unable to work from home!

  • pkbhadkoliya Pratik Bhadkoliya (@pkbhadkoliya) reported

    @bt_uk Thanks! I hope this time fibre team actually fix the problem and not just cancel the current order and create 7th order and send me 7th router. @MarcAllera yes I NEED help. Can you help me?

  • CheKenWarlock Che Ken (@CheKenWarlock) reported

    @bt_uk any way to find out when my area might get internet service back? I was told a team was working in the area and haven't had internet access for almost 24 hours now

  • TheWarRYior Ryan ♿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TheWarRYior) reported

    So #Raw didn't record on Tuesday (1am UK Time) on my @skytv Box for some reason & I pay for @BTSport but when I go through #OnDemand via my @skytv Box it won't let me download it. It's says some 💩 about upgrading or reactivating your subscription? W.T.F? Someone help.

  • therobharrison1 Rob Harrison (@therobharrison1) reported

    @bt_uk My services were activated today and had confirmation email/text but the broadband is not working…I have tried all the troubleshooting etc.

  • coach4creatives Kevin O'Neill (@coach4creatives) reported

    @bt_uk I can’t say either way. Will you come back and tell me whether your BT colleague just took the wrong details on the telephone. And secondly will you find out when I contacted BT to raise this issue before. It’s irritating that it wasn’t acted upon. Paragraph