BT (British Telecom) Outage Report in Troon, South Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Troon, South Ayrshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Kilmarnock and Prestwick.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock |
Internet | |
| Kilmarnock |
Internet | |
| Kilmarnock |
Wi-fi | |
| Prestwick |
Internet | |
| Kilmarnock |
Internet | |
| Irvine |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Uilliam .
(@garryowen1888) reported
from
Ardrossan, Scotland
****** internet down @sky @BTCare every bloody time do work in street
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Kyle🤙🏻
(@KyleMitchell97) reported
from
West Kilbride, Scotland
@YaBoiSkalleywag Sorry man, I wish I could help but @bt_uk customer service took mine :(
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
Jeeez ohhhh...router is just constantly rebooting... hopefully @bt_uk is going to save the day Wednesday when they come out. You don't realise how much you rely on it till it doesn't work...Please upgrade my line 🙏 😭 😢
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
@bt_uk my BT TV box has stopped loading and has started beeping. I logged a fault but haven’t heard anything since. Can anyone help?
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Mr Scott
(@papatam57) reported
from
Ardrossan, Scotland
@bt_uk Honestly sick of the crap speeds I get here, pay top dollar for Superfast Fibre Plus with most up to date router and I struggle to get above 23 MB. Engineers been out 10 times in last year and can’t find a fault. 🤮
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kenny lavelle
(@kennyL78) reported
from
Ayrshire, Scotland
@bt_uk @FLASKX1 I moved from sky to bt. What a mistake that was after having crap WiFi with bt I phoned and the answer I got was pay an extra £20 a month and we will guarantee WiFi, Cause my present deal doesn’t. If you told me that at the start I would never of moved. BT IS SHIT
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Lynn Burns
(@lynnybb) reported
from
Ardrossan, Scotland
@BrownOpal58 @bt_uk Thanks Linda phone line is fine - we’ve had problems with the broadband the entire time we’ve been here. Never had a scam call - BT. I wonder... number ex d and withheld. Coincidence. I actually don’t think so , but I am interested to know more #BT #PersonalDetails
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Claire Rogerson
(@ClaireRogerson5) reported
from
Ayrshire, Scotland
Come on @JoKonta91! Get this tie break finished 🎾 @ag066 the camera angles horrid 😂 #fedcup #bath #btsport
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alan orr
(@allanore11) reported
from
Kilmarnock, Scotland
@bt_uk My BT service is terrible. I have to reconnect my mobile to house wi-fi every time i return to the house. Every bill gets higher and higher and got a letter recently saying theres more price increases on the way
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Craig McMartin
(@SirCraigius) reported
from
Stevenston, Scotland
@bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@bt_uk Please help I have reported a fault on that was supposed to be fixed by the 9th of September, it is still on going despite receiving a spanky new router...any help would be very welcome as I'm getting a bit frustrated now thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan / Nate
(@NateWDesigns) reported
@bt_uk Are you having service issues? My Internet just went down.
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Invisible Elf
(@InvisibleElf) reported
@bt_uk @OpenreachHelp #openreach, please can you contact me regarding complaint reference C48874662
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Stephen Toner
(@StephenToner88) reported
@bt_uk can you look into the area to see why my Internet is cutting out its happened 4 times within half hour now. My ara is Accrington BB5 6RT. If this carries on I will leave the Internet service in Januray as I have already cancelled my TV sub with you. Your shocking!
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DennisThynne
(@DennisThynne) reported
@bt_uk Like I said customer service have been spoken to and an engineer is due out Saturday. I'm just trying to get to the bottom of why you're supplying substandard equipment that's obviously not fit for purpose and therefore delivering a poor quality service when you charge so much?
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Rach
(@IamRachsmith) reported
@bt_uk hello, I’ve been trying to buy one of your packages since yesterday via an affiliate website to get a reward card but your website doesn’t work when I take it to checkout. Online chat told me you can’t do anything?! It’s your website thats the issue not the affiliate :-(
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Invisible Elf
(@InvisibleElf) reported
@bt_uk This is the crux of the problem. @OpenreachHelp have cut me off because of their failings, so it’s them I need to speak to as BT’s bizarre resolution is to start from fresh rather than simply tell #openreach to sort it out
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Chris Kettle
(@chriskettle3) reported
@bt_uk I'm expecting sooner than the 24th for manager contact, leave that with you as I may not be a customer by then. #yourchoice
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Vanya C.Azoro
(@VanyaAzoro) reported
@bt_uk Just spoke to an advisor not happy. No resolve I was told I couldn’t do anything because the order ‘they’ placed is not complete. So confused! Literally thinking to cancel WIFI could do with the saving and the customer service from your team over the phone sucks!
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.
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James Beaumont
(@JamBeau237) reported
@bt_uk I am at my wits end. Broadband should have been installed in May, with delays to July. You have given me the router but not connected it despite 10 broken engineer appointments. I have wasted so much time on the phone and waiting in… get in touch and resolve this asap!!