BT (British Telecom) Outage Report in Airdrie, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Airdrie, North Lanarkshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Coatbridge, Motherwell, Falkirk, Bellshill, East Kilbride, Larbert, Bonnybridge and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Airdrie, Scotland
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@bt_uk Yes. I will speak with talk talk and get them to cancel the line.
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pole vaulting taliped
(@willmill82) reported
from
Glasgow, Scotland
@MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.
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West End Bar Airdrie
(@westendbar) reported
from
Airdrie, Scotland
@btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?
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John Clarke
(@johnclarke1) reported
from
Glasgow, Scotland
Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?
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G.W.Meldrum 🏴🔰🐿
(@gmeldrum88) reported
from
Glasgow, Scotland
BT Sport with no crowd noise is terrible! #PSGMUN @btsport
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Alan M. Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv I wouldn’t mind listening in to a conversation like that. “He says bad hings aboot Ra Gers. Pyoor canny stand us, an ah’ll no be watching Ye again”.
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Colin Johnston 😷
(@84CAJ) reported
from
Cleland, Scotland
Finally got my broadband reconnected after @bt_uk erroneously disconnected me. Now @zeninternet can I have my old login and IP address back?
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Michael Kenny
(@thistleboy1) reported
from
Bishopbriggs, Scotland
@bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.
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Lorraine McD
(@lor51) reported
from
Glasgow, Scotland
@bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?
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Bethalie
(@Bethalie9) reported
from
Glasgow, Scotland
@bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!
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Fiona Campbell
(@fi13) reported
from
Glasgow, Scotland
@bt_uk email servers down again. Poor service again and again.
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Sheila Munro
(@smunro23) reported
from
Armadale, Scotland
@bt_uk I raised a complaint re spam emails and it has now been closed with the issue still live. The email letting me know this ended up in this spam folder!!!! The only way I can contact you re this is by phone or writing. Can you please give me an email address?
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Alan M. Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.
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Carry On EBTs
(@Mucky1) reported
from
Glasgow, Scotland
@bt_uk email down? Can’t access anything just now.
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Jamie Mayes
(@SwellyJay14) reported
from
Glasgow, Scotland
@bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼
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Craig Johnston
(@CraigyJ) reported
from
East Kilbride, Scotland
@btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!
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Fraser Ellis
(@iFraserellis) reported
from
Glasgow, Scotland
When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.
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🏴Cameron🇪🇺
(@C4mrin) reported
from
Armadale, Scotland
@WeeeSacks @bt_uk Mine went down at 17:30 ish - heard its fairly wide spread in Armadale - reported it to BT and told Friday for a fix but if its a bigger problem should be fixed sooner.
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Aaron 🏴
(@itsMoffat) reported
from
Whitburn, Scotland
Why do @bt_uk make it so difficult for me to spend money. Trying to upgrade my existing package. The digital journey on the website / app is poor, no echat option and been in a queue now for 15 minutes to speak to someone.
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Alan M. Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv It’s because Christopher Sutton is a former player of Celtic, Danielle. But I don’t think this fella will admit that he’s bound by hatred of all things Celtic, and that’s what motivates him to cancel his BT sub. You’re right though, they won’t give a ****!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsea Waterman
(@chelseadianex) reported
@bt_uk @kandi79503974 I cannot provide you the details nor can my sister - can you magically fix it over Twitter but not over the phone despite mum having to call every day?
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
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RGH
(@RichardHeaton8) reported
@bt_uk how do I make a complaint without being fobbed off and lied to by every single operator I speak to ?
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Emma Cater
(@emmacater) reported
@OpenreachHelp Hi. I've had an engineer visit the property last week and installed the fibre to the property. The modem has green lights and @bt_uk has sent a router however I've been told the activation date won't be till January. I've been waiting since 4th December. Please help.
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pamela connelly
(@pammy0205) reported
@bt_uk Contacted BT today to sort out mums mobile after death of my dad. After being passed to 4 different depts (who don’t talk to each other so you start all over again) still no solution. Eventually told them to cancel and we will go elsewhere. Very poor show BT
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Maggie
(@mags4tigers) reported
@bt_uk Hi we have broadband but slow connection. 0-2 megabytes¬ upgraded until 2025 as only 15 houses on our road.Our connection is coagh, Co Tyrone 2 miles away. I’ve lost connection on work meetings, open uni tutorials etc. We got new hub helped connect but not speed.
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Mark Exley
(@markexley) reported
@SkyHelpTeam As I thought @SkyHelpTeam I called - no help, no understanding, no responsibility. Utterly useless. Thanks for nothing. @bt_uk what broadband and TV deals do you have right now?
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MoFlo
(@DrFeelgood6666) reported
Had the PS5 2 weeks bought from BT...It's just crashed and now won't turn on :( Any help @PlayStation @PlayStationUK @bt_uk #PS5 #PS5crash #Sony
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Harry
(@Leeashman007) reported
@bt_uk 2.5 months and still no broadband. Got a phone call today. I asked them to escalate this issue and told there is no escalation process. #btfail #terriblecustomerservice
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mark duckett
(@markduc80750750) reported
Why is it @OpenreachHelp are saying full FTTP but @bt_uk are saying the infrastructure is in place but not connected or available it’s an absolute joke been living with .8 and 2 mb for 2 years poor customer service again