BT (British Telecom)

BT (British Telecom) Outage Report in Airdrie, North Lanarkshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Airdrie come from postal codes ML6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Airdrie, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Airdrie, North Lanarkshire, Scotland 01/16/2026 11:45

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Airdrie, North Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Motherwell, Coatbridge, Airdrie, Falkirk, Larbert, Bellshill and Hamilton.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomMotherwell Phone
United KingdomGlasgow Phone
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Airdrie, Scotland

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • itsMoffat Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@itsMoffat) reported from Whitburn, Scotland

    Why do @bt_uk make it so difficult for me to spend money. Trying to upgrade my existing package. The digital journey on the website / app is poor, no echat option and been in a queue now for 15 minutes to speak to someone.

  • GiggsyBlantyre Alan M. Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @Dani1987C @d_mac2912 @ibroxrocks @btsport @darrellcurrietv Definitely! Once they go down that road, they’re gone. With a lot of them, that’s the only route they know, when they’re losing any sort of argument.

  • westendbar West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • smunro23 Sheila Munro (@smunro23) reported from Armadale, Scotland

    @bt_uk I raised a complaint re spam emails and it has now been closed with the issue still live. The email letting me know this ended up in this spam folder!!!! The only way I can contact you re this is by phone or writing. Can you please give me an email address?

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • 84CAJ Colin Johnston 😷 (@84CAJ) reported from Cleland, Scotland

    Finally got my broadband reconnected after @bt_uk erroneously disconnected me. Now @zeninternet can I have my old login and IP address back?

  • CraigyJ Craig Johnston (@CraigyJ) reported from East Kilbride, Scotland

    @btbusinesscare Hi, what exactly is the “enhanced message alert” on BT Business Mobile service? I’ve just activated it having never noticed it before!

  • prichardson76 Paul Richardson (@prichardson76) reported from East Kilbride, Scotland

    @bt_uk What’s the chances of my landline fault getting fixed today on the estimated fix date so I can get broadband ?

  • willmill82 pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • emmaroo74 Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • C4mrin 🏴󠁧󠁢󠁳󠁣󠁴󠁿Cameron🇪🇺 (@C4mrin) reported from Armadale, Scotland

    @WeeeSacks @bt_uk Mine went down at 17:30 ish - heard its fairly wide spread in Armadale - reported it to BT and told Friday for a fix but if its a bigger problem should be fixed sooner.

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Purplelesley Lesley Collings (@Purplelesley) reported

    @bt_uk Changed this month from classic and lost favourite channels but thought ok get hubby sky sports. Just received letter dated dec offering 6 months half price but told can’t get offer. Bit rubbish considering a loyal customer for years 🙁

  • VasuSarin Vasu (@VasuSarin) reported

    @bt_uk what an unacceptablely unnecessary process to make an order. Events: Last Friday: Ordered 900, no confirmation nothing. Called on Monday, they said it was stuck so had to cancel and reorder. Fine. Done. Tuesday: the confirmation I got was for the wrong installation date.

  • AngGallacher Angela (@AngGallacher) reported

    @bt_uk Today our landline has been cancelled due to a new neighbour setting up her provider and a mix up with addresses. Leaving us without landline or broadband. My husband is 70 in bad health and we live rurally with extremely patchwork mobile service. What can you do to help?

  • ImyLfc Imy hussain (@ImyLfc) reported

    @MarcAllera @bt_uk Marc i wish you could get someone to help me with my wireless connection, spoken to 2 colleagues yesterday and passed to 3 depts today and still no better and working from home is a nightmare 😫. Kids have got GCSE's and A-Levels but having problems with wireless connections .

  • lukealexander92 Luke (@lukealexander92) reported

    BT have been doing work at the end of the road, all of a sudden we loose internet and phoneline, the engineers left and the next appointment is on the 29th! Cant contact any family members over christmas and my nan cant even phone in an emergency! Thanks! @BTCare

  • stevenagemandy Mandy Turner (@stevenagemandy) reported

    @bt_uk Still NOT working .....

  • VerityGarland Verity Garland (@VerityGarland) reported

    @BTCare Where is the engineer that was meant to finally fix my broadband etc today? It is Xmas eve and I have been disconnected for days!Utterly diabolical service!😡😡😡

  • samueltwicks Sam Wicks (@samueltwicks) reported

    @bt_uk Still having issues today

  • sallylomax Sally Hyde Lomax (@sallylomax) reported

    @btbusinesscare thank you. I was on direct message to Kattaya who was phenomenally helpful but it cut off just as she was finalising everything so that we didn’t have the problem again. And I would very much like to dm you but it isn’t allowing me

  • godonagh Dona(gh) Ó hArgáin (@godonagh) reported

    Upgraded my @bt_uk broadband in 2017, have never had good speed or stability. I learn today that I've been paying for 14mbps since then. #servicefail