BT (British Telecom)

BT (British Telecom) Outage Report in Airdrie, North Lanarkshire, Scotland

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The latest reports from users having issues in Airdrie come from postal codes ML6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Airdrie, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Airdrie, North Lanarkshire, Scotland 02/19/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Airdrie, North Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Motherwell, Falkirk, Cumbernauld, Bellshill, Airdrie, Hamilton and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Airdrie, Scotland

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

  • ghman78 G Honeyman 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland

    @bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!

  • jimewings jimewings (@jimewings) reported from Glasgow, Scotland

    @bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • biffrbear bifur (@biffrbear) reported from Grangemouth, Scotland

    @Rangers_co_uk @CelticFC @NBFootball @Dafabet @MagnersUK @EdenMill @vpzuk @IntelligentCL @Ladbrokes @SkySports @btsport @officialpes @Pol_Roger @ClydeSSB @Nirvana_Europe @SimpleDigi @GTOmegaRacing @HollicomPR how much more bad news can these sponsors take, from here on in it is only going to get worse, victims in court all their sordid history will be laid bare for all to see @UEFAcom @newbalance @Dafabet @MagnersCiderNI @ScottishFA @spfl

  • bethmattear Beth Mattear (@bethmattear) reported from Glasgow, Scotland

    Absolutely shocking customer service from @bt_uk !!!

  • gunslingergwm Gordon (@gunslingergwm) reported from Glasgow, Scotland

    @btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport

  • _rachelrlynch Rachel Lynch (@_rachelrlynch) reported from Glasgow, Scotland

    That’s me been on hold for HALF AN HOUR and I have now phoned 10 times this week and been on hold for 10+ minutes each time - awful service from @bt_uk @btbusinesscare

  • annemarie6377 AM (@annemarie6377) reported from Glasgow, Scotland

    @bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit

  • MartinWatsonAV Martin Watson AV LTD (@MartinWatsonAV) reported from East Kilbride, Scotland

    Don’t think @btsport and @YouTube will be holding there heads high tonight. The live stream of the champions league final was awful. Not a lover of the @BBCiPlayer, but at least they can successfully broadcast a live event in UHD without any major issues.

  • ianwatson Ian Watson (@ianwatson) reported from Glasgow, Scotland

    Yet again @bt_uk internet mail is down. Definitely moving something more reliable…

  • KyleMitchell97 Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)

  • DavidOsborne4 Ozzysraders 🇬🇧⚽️ (@DavidOsborne4) reported from Milton of Campsie, Scotland

    @bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @bt_uk I thought we were running 2. In fact only 1. The laptop. Had to reboot. Missed 7 minutes of match. Extremely poor service

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

  • btbusinesscare BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

  • fredparry3 Fred Parry (@fredparry3) reported from Glasgow, Scotland

    @bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5

  • Jmg64John Johnoorie (@Jmg64John) reported from Bargeddie, Scotland

    @GeorgeUpton5 @mojo18881967 @Bhoy1888Celtic1 What Celtic spend is raised by Celtic and the support NOT from TV revenue where a fair chunk is raised in Scotland, hence my thoughts on Scots subscriptions ing to BTSport or Sky.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andyes1984 Andy E (@andyes1984) reported

    @bt_uk Shocking Service still not connected although app says were still being connected 9th February call centers a joke, no one follows up or gives a damn about the customer service cause once they hang up its not their problem!!!

  • su_jo @su_jo 💙 (@su_jo) reported

    @bt_uk Hi lovely team...humans still there? I'm stuck in an interminable "return your kit" cycle. I have no kit but do have texts, emails, plastic bags in the post. Feel like Harry Potter receiving my place at Hogwarts. How do I nudge along a space in your "customer journey"?

  • DrewMerson DrewMerson (@DrewMerson) reported

    @bt_uk The line test detected a fault (again). It’s due to be fixed by Thursday, apparently, but now, rather than cutting out, the internet is completely down. And despite your guarantees and promises, and the generally slow/patchy service, you’ve still never sent me a mobile hotspot.

  • Cilvrnum JanetM (@Cilvrnum) reported

    @bt_uk You can't help any more. I have to put up with it. Wondered why website assumed I was a new customer. Same thing applies with other sites that want some verification incl @BBCNews that asks if I have a TV Licence when I signed in yesterday and told them I did.

  • waynechivers1 Wayne (Wazza) Chivers (@waynechivers1) reported

    @bt_uk Part 2. I ring back and the system says it will be at least half an hour, as they are busy. Nice way to treat a new customer, I think this could be dead in the water before it starts.

  • danzell33 Danny V (@danzell33) reported

    @MC40649014 @bt_uk We moved on the 8th feb, advised BT on the 29th jan, they couldn't do anything until 18th feb, phone line fitted but still waiting for broadband which is crap as I'm working from home, previous occupier had bt phone and broadband so no reason for a hold up All I say is good luck.

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • DjBilks Dj Bilks Official. (@DjBilks) reported

    Hi @bt_uk just to keep you up to date.... after 1year of Fiber broadband not working on my android devices, I was advised this is normal. I got @SkyUK switched on today. All devices worked straight away. Thank you for 30years of service. Thank you @skyuk

  • LtdUnitec Unitec Communications Ltd. (@LtdUnitec) reported

    @btbusinesscare Been trying to get a refund on a Bband overpayment for nearly 3 weeks. Spoke to an advisor yesterday who said he would ring back this afternoon and he rang at 09:30 and then again at 17:56 for one ring. Can someone help as the refund would come in handy right now

  • sheltonjb Shelt (@sheltonjb) reported

    Although @bt_uk have good customer service, the actual service has been a bit 💩 Only been with them 7 weeks and after a delayed start it got up and running fine now my broadband says theres a fault on the line so i have to wfh tethering off my phone for the next couple of days🙄