BT (British Telecom)

BT (British Telecom) Outage Report in Motherwell, North Lanarkshire, Scotland

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The latest reports from users having issues in Motherwell come from postal codes ML1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Motherwell, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Motherwell, North Lanarkshire, Scotland 04/23/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Motherwell, North Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Airdrie, Lanark, Motherwell, Coatbridge, Bellshill and East Kilbride.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Phone
United KingdomGlasgow TV
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Motherwell, Scotland

Latest outage, problems and issue reports in Motherwell and nearby locations:

  • _GordoMc Gordoo (@_GordoMc) reported from Glasgow, Scotland

    @btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day

  • 84CAJ Colin Johnston 😷 (@84CAJ) reported from Cleland, Scotland

    Finally got my broadband reconnected after @bt_uk erroneously disconnected me. Now @zeninternet can I have my old login and IP address back?

  • GarethLowry Gareth Lowry (@GarethLowry) reported from Bishopbriggs, Scotland

    @perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!

  • Chunk_the_Hat Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Cal_SFC The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out. Have you considered thinking rather than letting your inner child tweet?

  • chrisblue1982 chris graham (@chrisblue1982) reported from Larkhall, Scotland

    @ScotlandSky @btsport both tv outlets now becoming obsolete in Scotland St Johnstone tv charging bears £17:50 to watch and listen to the worst reported home match of the year now st mirren on weds doing the same 2 major outlets I pay for doing **** all

  • paulsbeaton Paul S. Beaton (@paulsbeaton) reported from Glasgow, Scotland

    @RKA_89 @bt_uk Any joy Rachael? Having the same issue

  • Chunk_the_Hat Nick Carroll (@Chunk_the_Hat) reported from Glasgow, Scotland

    @Liam_Houghton98 The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out.

  • prichardson76 Paul Richardson (@prichardson76) reported from East Kilbride, Scotland

    @bt_uk What’s the chances of my landline fault getting fixed today on the estimated fix date so I can get broadband ?

  • sarahtottie sarah adams (@sarahtottie) reported from Glasgow, Scotland

    @bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • TahirRMalik TRM (@TahirRMalik) reported from Glasgow, Scotland

    @bt_uk Cloud voice is ****, plz stop peddling that to your customers.

  • willmill82 pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • TahirRMalik TRM (@TahirRMalik) reported from Glasgow, Scotland

    @btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?

  • jamdow67 Jamie Dowling 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@jamdow67) reported from Glasgow, Scotland

    @eddiebhoy71 @bt_uk Aye a know its openreach, we wer trying to get sky broadband as part of our package and didn't know that BT have the rights for the first year but our sky fiber was crap, always cut off between 12-1 for some reason and ran slow, BTs been much better so far

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • johnclarke1 John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • emmaroo74 Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • ronnieronaldo11 Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport Renewed my service, money paid but can’t view anything, help required plz

  • riainsupertramp Riain McConnell (@riainsupertramp) reported from Glasgow, Scotland

    @bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SeballosTV Mel (@SeballosTV) reported

    It seems pathetic, it’s just talking about a game but YouTube’s had such a huge impact on me. Never did i think this would give me platforms like BTSport & BBC News to campaign against things i really care about. For the first time in my life i can really say im proud of myself

  • NMurphy711 nigel murphy (@NMurphy711) reported

    @bt_uk Hi BT, received a message yesterday saying my service was going Digital but this morning my broadband still isn’t working ( help ) please post code is CB41YZ

  • Lostwithoutyoui Joy Lawley (@Lostwithoutyoui) reported

    @bt_uk Hi, that doesn't answer my question. Why are you not adopting the online portal it is safe and secure? It saves a whole heap of time and money. Please help to make life simpler.

  • pawncrackers Liana Scientia (@pawncrackers) reported

    @bt_uk I have been having very very bad Internet issues today. 12-13 drops. Been offline for over 45 mins. BH1 area. Line rented via @SkyHelpTeam. Please help.

  • 13eardface G (@13eardface) reported

    @jailew @bt_uk Sky told me the local exchange was turned off to fix a fault. I'm g32

  • IvoSidric SidricIvo (@IvoSidric) reported

    @bt_uk We're going round in circles. I can't send you a DM. I also don't have a BT account number - the account is with another provider which uses Openreach. All other houses in the area are down and am just looking for any estimate on when it'll be fixed. Another week? 2 weeks? More?

  • aidanedwards__ Aidan Edwards (@aidanedwards__) reported

    @bt_uk Hello, we don't have a landline so I can't check for an outage, I also am not the one who has an account with you so I don't know what details I would dm you. I only know that the router is glowing a steady orange > steady green > flashing green > flashing pink > steady orange.

  • philipdelisle Philip de Lisle (@philipdelisle) reported

    @bt_uk My FTTP service went live yesterday, but why have I just had a bill from Plusnet for this coming month? You were supposed to cancel the service with them and refund me the closing payment. Can you follow so I can give you my details for follow-up. Thx

  • sammillen Sam Millen (@sammillen) reported

    @marcrandell @bt_uk Looks more like an issue with the game or console, rather than your internet.

  • Ian__Nicholson Ian Nicholson (@Ian__Nicholson) reported

    @bt_uk You may not have done it, but it has your name on it. So it's your responsibility to fix it. It shouldn't be there blocking the pavement anyway; it should be on the central strip between the bike lane and the road which is already clutter with street furniture.