BT (British Telecom) Outage Report in Cumbernauld, North Lanarkshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Motherwell, Coatbridge, Falkirk, Bellshill, Alloa, Larbert, Stirling, Bonnybridge and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Lynne
(@themouseandlynn) reported
from
Airdrie, Scotland
@bt_uk serious rant coming. I have had nothing but issues with you since joining in January. None of them solved. Now I have no internet and I work from home. New hub on way but not until 28th. What happened to engineers coming to fix things.
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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Leah Hughes
(@leahvhughes) reported
from
Glasgow, Scotland
@bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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Steve McKinnon 🏴
(@StevenMcKinnon) reported
from
Glasgow, Scotland
Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.
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Sean
(@SeanGra15094727) reported
from
Glasgow, Scotland
@djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store
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Billy ‘Speed’King
(@Redfive05ive) reported
from
Grangemouth, Scotland
@Lee__White__ @bt_uk 1. It’s ‘fibre’ and 2. You’re probably an idiot.
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Chris B
(@burno67) reported
from
Denny, Scotland
@btsport Morning, I have an active account with yourselves but cannot log in to your app as it says I do not have an active account Advice on how to fix this would be good, trying to view Celtic's European Nights thing
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Caroline Jackson
(@misscthomson) reported
from
Motherwell, Scotland
@bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful
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Stephen Morrison
(@HowManyMiles_) reported
from
Glasgow, Scotland
@SamuelHilder2 @btsport @ChelseaFC No, you don't tolerate intolerance. We are never going to agree on this.
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William Sweeney - Blue Tick pending
(@billsyerman) reported
from
Glasgow, Scotland
@kellylongmanutd @btsport “Macca” is just an embarrassment. How he gets paid for his contribution is beyond me. I’ve heard better analysis from drunks down the pub
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use
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Amy ❤️🔥
(@amykershxw) reported
from
Glasgow, Scotland
WHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????
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Ninatequila
(@ninadavidson75) reported
from
Fallin, Scotland
@bt_uk She is also a new Customer. Not overly impressed with the service.
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Gordoo
(@_GordoMc) reported
from
Glasgow, Scotland
@btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day
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david
(@djbshearer) reported
from
Glasgow, Scotland
@bt_uk very frustrated Fibre100 customer here - it should be called FIbre15!! Continued intermittent faults since last Sept.Have spent crazy amounts of time reporting faults and have had 3 no shows from engineers when booked. Fault reported on 4 Apr still not fixed! WHEN?!?
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ians
(@ianster78) reported
from
Glasgow, Scotland
@bt_uk I ordered mine but never received it
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Jim Gellatly
(@JimGellatly) reported
from
Cambuslang, Scotland
@alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.
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Scott Paterson
(@ScottyPaterson6) reported
from
Falkirk, Scotland
@btbusinesscare @bt_uk Well you’d certainly hope so after the third week of trying. Genuine shambles at best with outrageously poor customer service.
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Ronnie 🚗
(@ronnieronaldo11) reported
from
Glasgow, Scotland
@btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Lynch
(@BahnstormerTom) reported
Hey @bt_uk and @OpenreachHelp our home internet has been down for 10 days now. You’ve assured my partner several times it’s been fixed when it hasn’t. It’s impossible for us to work from home and it’s having a negative financial impact on us. Can someone please fix this ASAP.
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Tom Burke
(@Tom_E_Burke) reported
@bt_uk Will see what it’s like in the morning… if it’s back up to 50Mbps sustained, then I’m afraid I’ll stand by my assessment that the internet service was degraded, not the line capacity/capability not the WiFi.
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sumisusan
(@sumisusan2) reported
@bt_uk I mean, I can tell you the problem right now. The problem is that I live in Somerset, and your company is still using ****** copper wiring instead of fiber. Despite being subsidised in return for providing fiber across the country. Which you haven't done.
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Rick🎵
(@RickCunliffe) reported
Day number 9 with no broadband with @bt_uk and @OpenreachHelp none the wiser and can't offer me any updates. Each time a deadline comes and goes a new one is put down. Can I cancel?
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Tom Lynch
(@BahnstormerTom) reported
@SamCarter_15 @bt_uk We’ve looked at that option but our signal strength here is too weak to support broadband. Our fastest speed possible right now is 20mbps via copper wire.
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Jon
(@GianniSereno) reported
@Ofcom #dontbother my digital voice and broadband from @bt_uk has been out of service and continues to be out of service for over 2 weeks now It’s a disgrace that @WeAreOpenreach can’t resolve a fault quicker, and provide a fix date. At the minute I have no fix date
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James
(@jamclarkey) reported
@LynchY194 @bt_uk 1. You can use your BT4600 phone by plugging into the green phone port on back of BT Smart Hub 2. 2. Your extension won’t work anymore. Alt: DIY job and wire it to the back of the router. 3. Call blocking should still work 4. All of UK is moving to digital phone lines service
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GregMVF4
(@GregMVF4) reported
@BahnstormerTom @bt_uk Doing what I do makes me biased admittedly, but I’ve yet to meet anyone who gets a good service from the ‘big’ companies.
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Ian
(@ianlatham) reported
It's almost like people are using 'Black Friday Deal' to just send out the same prices to people and pretending that it's a better deal than you would have gotten just a few days ago. This is poor @bt_uk
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alistair mcnarry
(@altgm) reported
@bt_uk congratulations to your sales staff for leaving 2 elderly people both recently discharged from hospital without a phone... Despite assurances from a call handler that this would not happen... How do I raise the highest level of complaint? #noshameaslongastheresaprofit