BT (British Telecom) Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Stirling, Motherwell, Coatbridge, Airdrie, Falkirk, Larbert, Bellshill and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Stirling |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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jimewings
(@jimewings) reported
from
Glasgow, Scotland
@bt_uk @garypoulton I supported bt for years now and now they supporting sum one else I have to pay more to watch what my money all ready paid 4 bad show catch it on utube morra 4 free
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G Honeyman 🏴🇪🇸🇨🇭
(@ghman78) reported
from
Birkenshaw, Scotland
@bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk was horrendous. The resolutions to my complaint offered by manager on the phone were frankly insulting. The only reason I had the complaint closed was due to being so frustrated with my experience that I couldn’t continue- manager also refused to allow me to speak to (c.)
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Kyle🤙🏻
(@KyleMitchell97) reported
from
Glasgow, Scotland
@bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)
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kopaloadofthis (stevie ) no likey fuck off /
(@kopaloadofthis1) reported
from
Harthill, Scotland
@SkyHelpTeam @btsport So I cancel bt sport with sky then
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Beth Mattear
(@bethmattear) reported
from
Glasgow, Scotland
Absolutely shocking customer service from @bt_uk !!!
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Ozzysraders 🇬🇧⚽️
(@DavidOsborne4) reported
from
Milton of Campsie, Scotland
@bt_uk over 6 hrs of phone calls to you. 4 phantom installations, 2 text messages confirming installation date for the 2nd July, not to mention a letter stating same..waited in all day. Nothing, not even a phone call. Never mind that I am obliged to pay you for two months....
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
@gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.
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Rokewood
(@Rokewood) reported
from
Cumbernauld, Scotland
@bt_uk I thought we were running 2. In fact only 1. The laptop. Had to reboot. Missed 7 minutes of match. Extremely poor service
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk No idea what the speed is but I do know when it gets so slow you can’t load anything and revert to 4g on my mobile. The hub lights do sometimes cut out but more often it tells me I’m connected and then the loooong wait!
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Chris🏴
(@arabforlife83) reported
from
Alloa, Scotland
@AFC1966 @gavmelling @sshlfc @G1Magee @martellshields @alit1970 @btsport Drew 1-1 at hearts (top6 premier team ) so not bad. Not the best performance but draw was good. Its league cup group stage
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much
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Ian Watson
(@ianwatson) reported
from
Glasgow, Scotland
Yet again @bt_uk internet mail is down. Definitely moving something more reliable…
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bifur
(@biffrbear) reported
from
Grangemouth, Scotland
@Rangers_co_uk @CelticFC @NBFootball @Dafabet @MagnersUK @EdenMill @vpzuk @IntelligentCL @Ladbrokes @SkySports @btsport @officialpes @Pol_Roger @ClydeSSB @Nirvana_Europe @SimpleDigi @GTOmegaRacing @HollicomPR how much more bad news can these sponsors take, from here on in it is only going to get worse, victims in court all their sordid history will be laid bare for all to see @UEFAcom @newbalance @Dafabet @MagnersCiderNI @ScottishFA @spfl
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AM
(@annemarie6377) reported
from
Glasgow, Scotland
@bt_uk What a total nonsense but completely predictable. I’ll just cancel the direct debit
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BT Business Care
(@btbusinesscare) reported
from
Glasgow, Scotland
@PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.
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Fred Parry
(@fredparry3) reported
from
Glasgow, Scotland
@bt_uk what’s going on BT. My internet has been crap for months and it’s getting worse! The diagnosis tells me it’s fine but the reality is totally different! I’m using mobile data, which I pay for. I also pay for an internet connection!
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Gordon
(@gunslingergwm) reported
from
Glasgow, Scotland
@btsportufc cancelled am not paying extra for #ufc events even if it is only 4 events a year ! Stupid marketing decision and I reckon you are going to lose a lot of customers because of this 😡 #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsten Elliott 💙 3.5%
(@KirstenTElliott) reported
@bt_uk Always. It's never reached 100, let alone 150. And it's not all over the house.
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Fiona Cuningham
(@Fificun) reported
@bt_uk my elderly disabled & self-isolating aunt has no internet & phone for 3 wks.Has a payg mob & yesterday was on hold for an hour b4 being cut off. She can’t top up W/o internet.Workmen have said the problem is outside but dug up the road in wrong place. She is desperate!!!
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MagnusMcKay||BLM
(@MagnusMcKay) reported
@bt_uk I'm away from my laptop right now and can't grab my account details. I already did a line test last night except every time I do I get an 'error' because the test disconnects my net. Everything that came back speed test wise from your site just said SLOW.
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Bev Creagh
(@LutonNewsBev) reported
@bt_uk Thanks for the prompt response x we now have an engineer here who is doing the necessary so please cancel the March appointment x
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Javelin Sam
(@javelinsam) reported
@bt_uk Internet has gone down twice in the last 30mins RM112BH what's going on??
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Daria 🇬🇧🇪🇺💙💜
(@DariaHassQT) reported
@bt_uk Continues to be the most incompetent service provider I’ve ever had the misfortune to use. A major service outage meaning no landline til... 25th February!!! Unbelievable.
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Redsoxbrit
(@redsoxbrit64) reported
@bt_uk The problem isn’t you seeing what i have or haven’t got,the problem is the fact that your annual price hike raised my bill from £59 to £75 pm,thats almost a 25% rise in one go
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Andrew Johnston
(@AndrewJohnsto18) reported
@bt_uk I’ve been waiting for BT/Openreach to connect my Full fibre for 4 months. Today they sent another engineer to do work on my house that was done on 14th October, he unsurprisingly said there was nothing he could do and passed the problem on. Don’t use BT if you have a choice!!!
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Tim Carr
(@TimothyDRCarr) reported
@btbusinesscare I’m sent you a DM. Yet again my service has dropped and speeds crippled. Please pass back to the technical escalations team as before please.
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MagnusMcKay||BLM
(@MagnusMcKay) reported
@bt_uk Turns out it was you throttling my net, it calmed down after 10pm. Hardly fair that you're cutting your customers with the slowest internet's speeds in half. I pay £30 for an already substandard service, why are you now crushing my speeds so badly at peak times?