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BT (British Telecom)

BT (British Telecom) outages and service status in Cumbernauld, Scotland

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Full Outage Map
  • BT (British Telecom) generated 3 outage signals in the last 24 hours around Cumbernauld, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 4, 9:34 AM GMT+1.
  • 71% Internet (71%)
  • 11% Total Blackout (11%)
  • 9% Wi-fi (9%)
  • 7% E-mail (7%)
  • 2% Phone (2%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cumbernauld, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Falkirk, Motherwell, Larbert, Denny, and Uddingston.

CityProblem TypeReport Time
Glasgow Internet 53 minutes ago
Glasgow E-mail 15 hours ago
Glasgow Wi-fi 15 hours ago
Glasgow Internet 5 days ago
Glasgow Internet 5 days ago
Glasgow Internet 5 days ago

Nearby cities with recent reports

Glasgow

11 recent signals

53 minutes ago

Community Discussion

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BT (British Telecom) Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • ianster78
    ians (@ianster78) reported from Glasgow, Scotland

    @bt_uk I ordered mine but never received it

  • C4mrin
    🏴󠁧󠁢󠁳󠁣󠁴󠁿Cameron🇪🇺 (@C4mrin) reported from Armadale, Scotland

    @WeeeSacks @bt_uk Mine went down at 17:30 ish - heard its fairly wide spread in Armadale - reported it to BT and told Friday for a fix but if its a bigger problem should be fixed sooner.

  • kopaloadofthis1
    kopaloadofthis (stevie ) no likey fuck off / (@kopaloadofthis1) reported from Harthill, Scotland

    @SkyHelpTeam @btsport So I cancel bt sport with sky then

  • themouseandlynn
    Lynne (@themouseandlynn) reported from Airdrie, Scotland

    @bt_uk serious rant coming. I have had nothing but issues with you since joining in January. None of them solved. Now I have no internet and I work from home. New hub on way but not until 28th. What happened to engineers coming to fix things.

  • btbusinesscare
    BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @bt_uk @MeganCare4 @BTBusiness Hi, I am sorry to hear this. Could you please DM so can help. thank you so much

  • jamdow67
    Jamie Dowling 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@jamdow67) reported from Glasgow, Scotland

    @eddiebhoy71 @bt_uk Aye a know its openreach, we wer trying to get sky broadband as part of our package and didn't know that BT have the rights for the first year but our sky fiber was crap, always cut off between 12-1 for some reason and ran slow, BTs been much better so far

  • btbusinesscare
    BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @PurdieJeannie Hi, So sorry for the confusion. If you are not a Business user @bt_uk will help you. Again I apologise for any confusion this caused.

  • itsMoffat
    Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@itsMoffat) reported from Whitburn, Scotland

    Why do @bt_uk make it so difficult for me to spend money. Trying to upgrade my existing package. The digital journey on the website / app is poor, no echat option and been in a queue now for 15 minutes to speak to someone.

  • sheeper88
    christopher (@sheeper88) reported from Glasgow, Scotland

    @bt_uk can't access emails (asking to enter credentials) or login to my account (webpage cannot be loaded) this morning, is there issues your end?

  • jmgrahit26
    James Marshall (@jmgrahit26) reported from Dennistoun, Scotland

    @bt_uk When I use my EE mobile signal, the problem disappears. I tried calling 0800 800 150, but I get sent text messages that won't allow me to speak to an advisor

  • Triciamck18
    Tricia mckenzie (@Triciamck18) reported from Alloa, Scotland

    @bt_uk so disappointed with BT. My mum was a customer for 60+ yrs! Recently passed away! We want to keep broadband only while we clear house to sell! Security cameras rely on it! But BT insist if we reduce package then need 24 month contract 😡😡😡

  • TahirRMalik
    TRM (@TahirRMalik) reported from Glasgow, Scotland

    @btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?

  • StevenMcKinnon
    Steve McKinnon 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenMcKinnon) reported from Glasgow, Scotland

    Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.

  • djbshearer
    david (@djbshearer) reported from Glasgow, Scotland

    @bt_uk very frustrated Fibre100 customer here - it should be called FIbre15!! Continued intermittent faults since last Sept.Have spent crazy amounts of time reporting faults and have had 3 no shows from engineers when booked. Fault reported on 4 Apr still not fixed! WHEN?!?

  • SwellyJay14
    Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • TahirRMalik
    TRM (@TahirRMalik) reported from Glasgow, Scotland

    @bt_uk Cloud voice is ****, plz stop peddling that to your customers.

  • ghman78
    G Honeyman 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸🇨🇭 (@ghman78) reported from Birkenshaw, Scotland

    @bt_uk so last night u tell me my router has a problem & fault will be escalated. No one can find this & now u tell me that it’s the line & I have to wait until Monday! Make up ur minds! Then call centre worker asks if they can close the complaint! No u can’t until it’s fixed!

  • SeanGra15094727
    Sean (@SeanGra15094727) reported from Glasgow, Scotland

    @djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store

  • KyleMitchell97
    Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland

    @bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)

  • leahvhughes
    Leah Hughes (@leahvhughes) reported from Glasgow, Scotland

    @bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonHealey73
    Si (@SimonHealey73) reported

    @bt_uk @bt_uk again. Still waiting on my fault being fixed. Tried to ring. Got told to hang up and text. BOT rubbish and no follow up. Any help from a person available?

  • Global_Mongrel
    Global_Mongrel (@Global_Mongrel) reported

    Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.

  • alfordbrad
    Brad Hobson 🇺🇦 (@alfordbrad) reported

    @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡

  • peeceebee23
    Paul Beeson (@peeceebee23) reported

    @bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.

  • measlewolf
    Steve Lees (@measlewolf) reported

    @bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.

  • _BudeBee
    BudeBee (@_BudeBee) reported

    @bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.

  • CCearuilin
    Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported

    Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

  • sc2987
    Shoshanah Cohen (@sc2987) reported

    @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

  • markymarc1973
    Marc Dyson 🐟🐟🐟 (@markymarc1973) reported

    @bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.

  • DrP_Manc
    Dr Pauline Nelson (@DrP_Manc) reported

    @bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor 👎