BT (British Telecom) Outage Report in Cumbernauld, North Lanarkshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Coatbridge, Falkirk, Airdrie, Larbert, Stirling, Motherwell and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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TRM
(@TahirRMalik) reported
from
Glasgow, Scotland
@btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?
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Michael Kenny
(@thistleboy1) reported
from
Bishopbriggs, Scotland
@bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.
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🏴Cameron🇪🇺
(@C4mrin) reported
from
Armadale, Scotland
@WeeeSacks @bt_uk Mine went down at 17:30 ish - heard its fairly wide spread in Armadale - reported it to BT and told Friday for a fix but if its a bigger problem should be fixed sooner.
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TRM
(@TahirRMalik) reported
from
Glasgow, Scotland
@bt_uk Cloud voice is ****, plz stop peddling that to your customers.
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Nick Carroll
(@Chunk_the_Hat) reported
from
Glasgow, Scotland
@Cal_SFC The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out. Have you considered thinking rather than letting your inner child tweet?
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Colin Johnston 😷
(@84CAJ) reported
from
Cleland, Scotland
Finally got my broadband reconnected after @bt_uk erroneously disconnected me. Now @zeninternet can I have my old login and IP address back?
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John Clarke
(@johnclarke1) reported
from
Glasgow, Scotland
Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?
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Christopher Dawson
(@chrisdawson72) reported
from
Stirling, Scotland
@bt_uk can you tell me why you are still sending emails saying my bill is ready and I’ve cancelled my direct debit when I closed my account with you 3 months ago? For a communications company your own is terrible.
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Sheila Munro
(@smunro23) reported
from
Armadale, Scotland
@bt_uk I raised a complaint re spam emails and it has now been closed with the issue still live. The email letting me know this ended up in this spam folder!!!! The only way I can contact you re this is by phone or writing. Can you please give me an email address?
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Gareth Lowry
(@GarethLowry) reported
from
Bishopbriggs, Scotland
@perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!
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Paul S. Beaton
(@paulsbeaton) reported
from
Glasgow, Scotland
@RKA_89 @bt_uk Any joy Rachael? Having the same issue
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Nick Carroll
(@Chunk_the_Hat) reported
from
Glasgow, Scotland
@Liam_Houghton98 The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out.
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G.W.Meldrum 🏴🔰🐿
(@gmeldrum88) reported
from
Glasgow, Scotland
BT Sport with no crowd noise is terrible! #PSGMUN @btsport
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sarah adams
(@sarahtottie) reported
from
Glasgow, Scotland
@bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles
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pole vaulting taliped
(@willmill82) reported
from
Glasgow, Scotland
@MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.
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West End Bar Airdrie
(@westendbar) reported
from
Airdrie, Scotland
@btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?
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Emma Smith
(@emmaroo74) reported
from
Glasgow, Scotland
@bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.
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Jamie Dowling 🍀🏴🇮🇪
(@jamdow67) reported
from
Glasgow, Scotland
@eddiebhoy71 @bt_uk Aye a know its openreach, we wer trying to get sky broadband as part of our package and didn't know that BT have the rights for the first year but our sky fiber was crap, always cut off between 12-1 for some reason and ran slow, BTs been much better so far
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Aaron 🏴
(@itsMoffat) reported
from
Whitburn, Scotland
Why do @bt_uk make it so difficult for me to spend money. Trying to upgrade my existing package. The digital journey on the website / app is poor, no echat option and been in a queue now for 15 minutes to speak to someone.
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Lorraine McD
(@lor51) reported
from
Glasgow, Scotland
@bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Henwood
(@DazzaHendo) reported
@bt_uk From the diagnostics bot there does seem to be an outage in my area, even though when trying the previously link everything was reported as fine.
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Lawrence
(@Chemfund) reported
@bt_uk Clare, well Jaden from Kelly communications saved the issue. He advised this should have been fixed by mark back in Oct, is hearing frequently that Openreach not providing a good service. Why should Jaden apologise for poor service from Openreach?
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colin
(@skiathospurs) reported
@VOD_Alex_ @bt_uk They live in a mobile deadzone,move rooms,you lose signal,so wifi,3/4g essential.Been having problems still 4 months later,engineer came they were running off a neighbours line,all the time,he had to go to a junction box up the road and reroute everything.
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Pete Gullick
(@PeteGullick2) reported
@bt_uk my New Year hasn't been great. You didn't extend my BB as agreed on Dec 22nd. Acknowledged as your error. I am now treated as a new customer, waiting a week to be reconnected. It is shocking customer service. Please help. And no EE service either.....
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Amaan Q
(@aq_) reported
Hi @bt_uk, I was auto-informed today my complaint has been closed, but BT have not informed me of any resolution. I have also been sent a bill for 'termination fee' which I was re-assured I wouldn't. And I still don't have broadband. So why is the complaint closed?
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🌸🐰Helen🦄🪷
(@ConinaUK) reported
It's now been 11 days without internet connection to my home. OK we've had Christmas and New Year, but that's still a while for @bt_uk to leave me without a service I'm paying for. Guess I'm going to have to try calling them again. Sigh.
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Debs the explorer 💙
(@DebChall) reported
@bt_uk It seems to have to come back now after 4 hours suddenly. But I will keep an eye on it. Have a poor mobile signal so I couldn't make much contact either.
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amie
(@literamie_) reported
@bt_uk Have been trying to raise a fault for days, just keep getting sent round in circles! Can you help, please?
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Yaz
(@Yasszzminn) reported
@bt_uk our internet is down (DN11) is there a fault? If so when will this be sorted? Thanks
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Suzanne Letting
(@SpectrumRecruit) reported
@btbusinesscare I’m afraid the local business team are supposed to be dealing with this so what point is there involving yet another department only to start another merry-go-round. As I replied - The business billing team don’t answer calls, don’t resolve the issues no one takes responsibility