BT (British Telecom) Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Coatbridge, Airdrie, Falkirk, Larbert, Bellshill, Motherwell and Alloa.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Coatbridge |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use
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ians
(@ianster78) reported
from
Glasgow, Scotland
@bt_uk I ordered mine but never received it
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Lynne
(@themouseandlynn) reported
from
Airdrie, Scotland
@bt_uk serious rant coming. I have had nothing but issues with you since joining in January. None of them solved. Now I have no internet and I work from home. New hub on way but not until 28th. What happened to engineers coming to fix things.
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Scott Paterson
(@ScottyPaterson6) reported
from
Falkirk, Scotland
@btbusinesscare @bt_uk Well you’d certainly hope so after the third week of trying. Genuine shambles at best with outrageously poor customer service.
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Sean
(@SeanGra15094727) reported
from
Glasgow, Scotland
@djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store
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Steve McKinnon 🏴
(@StevenMcKinnon) reported
from
Glasgow, Scotland
Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.
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Leah Hughes
(@leahvhughes) reported
from
Glasgow, Scotland
@bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else
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Alan Currie (he/him)
(@AlanCurrieEMT) reported
from
Motherwell, Scotland
@btsport @btsportfootball congratulations on the worst most biased commentary I have ever heard!
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Jim Gellatly
(@JimGellatly) reported
from
Cambuslang, Scotland
@alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.
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Ninatequila
(@ninadavidson75) reported
from
Fallin, Scotland
@bt_uk She is also a new Customer. Not overly impressed with the service.
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Chris B
(@burno67) reported
from
Denny, Scotland
@btsport Morning, I have an active account with yourselves but cannot log in to your app as it says I do not have an active account Advice on how to fix this would be good, trying to view Celtic's European Nights thing
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Caroline Jackson
(@misscthomson) reported
from
Motherwell, Scotland
@bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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Amy ❤️🔥
(@amykershxw) reported
from
Glasgow, Scotland
WHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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Stephen Morrison
(@HowManyMiles_) reported
from
Glasgow, Scotland
@SamuelHilder2 @btsport @ChelseaFC No, you don't tolerate intolerance. We are never going to agree on this.
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Billy ‘Speed’King
(@Redfive05ive) reported
from
Grangemouth, Scotland
@Lee__White__ @bt_uk 1. It’s ‘fibre’ and 2. You’re probably an idiot.
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William Sweeney - Blue Tick pending
(@billsyerman) reported
from
Glasgow, Scotland
@kellylongmanutd @btsport “Macca” is just an embarrassment. How he gets paid for his contribution is beyond me. I’ve heard better analysis from drunks down the pub
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david
(@djbshearer) reported
from
Glasgow, Scotland
@bt_uk very frustrated Fibre100 customer here - it should be called FIbre15!! Continued intermittent faults since last Sept.Have spent crazy amounts of time reporting faults and have had 3 no shows from engineers when booked. Fault reported on 4 Apr still not fixed! WHEN?!?
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Gordoo
(@_GordoMc) reported
from
Glasgow, Scotland
@btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Da Hood International
(@DaHoodInternat1) reported
@bt_uk I don't hate them because they're black, I hate them because they're bad.
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Honestyandintegrity
(@Honestyandinte1) reported
@bt_uk Thanks Nicola. I'll give them a try. BT's customer service is very unhelpful and seem to communicate with the technical team by messages and said they couldn't redirect my call. When I eventually got through to the technical team even they had to escalate it up- no idea to whom!
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DaveTheGeek
(@davethegeek) reported
Todays achievements (apart from work obvs) @WeAreOpenreach sent by @bt_uk says that he doesnt know why im getting speed issues, could be distance, could be something else. @BritishGas came to fix the smart meter (2nd visit) says he cant do anything needs a new meter and new appt
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Andrea
(@weaves70) reported
@bt_uk have left my 85 year old mother without phone for 2 days after botched attempt to connect her to broadband. Dangerous as her careline emergency call needs it to work. 1st customer “care” person lied to us, 2nd one better but still no phone. #btuseless
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Krystal-Bella Shaw
(@krystalbellax) reported
I am so done with @bt_uk straight up lying about sending engineers out when they clearly haven't. Just release me of my damn contract already so I can get internet that actually works at my home!
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Jenn
(@Jenn_Fairclough) reported
@bt_uk Having a nightmare with service from BT. No landline or broadband for nearly 5 wks. Case keeps being closed, despite acknowledgment of a fault. Ringing call centre 3/4 a wk. Engineers have missed 5 appts now. Poor communication. Not sure how to get this resolved now.
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E & S Computers
(@enscomputers) reported
@bt_uk But why are people still getting scam calls from India, where they knew, in the latest instance, that the customer had upgraded to Fibre Broadband, their DOB, bill amount... when the customer called BT to complain the call was answered in India.
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Lorna Edridge
(@lornaedridge80) reported
@bt_uk I am supposed to have an open reach engineer come out today between 8-1 still not turned up and been advised they have marked the job as completed .... 4th time this has happened ...... terrible service!!!!
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Brooke Austin
(@brookemichele87) reported
@bt_uk amazing customer service from Danny in Newcastle branch!!! #happycustomer
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ilatic
(@ilatlc) reported
@NoahreyliCustom @bt_uk my wifi keeps cutting out every 20 minutes please help