Is BT (British Telecom) having an outage in Cumbernauld, North Lanarkshire, Scotland?

@bt_uk @BTCare @TheEveningTimes @Daily_Record No date for getting their own network sorted or a date for me. Claim they can’t even get me basic “copper” broadband in interim, despite telling me weeks ago they would. (I have confirmation emails). Now I’m just told I’ll get an update on the 2nd...not a solution. Happy New Year

Here Craigan @btsport if Shinnie has bought a penalty how has he not conned the ref, what a stupid statement have some ***** it was a dive.

@KThomsonAcademy @btsport What gets me is it come from a Quick Saints free kick 🙈 we are allowing teams to get in a low block cause of how slow we are

@bt_uk @BTCare Going into the 4th week with no internet. Unbelievable you’re allowed to cancel the previous internet connection without getting me sorted even with the most basic. Customers an after thought, in fact, not even a thought.

1/2 On the phone to @bt_uk to sort out my @btsport account and watch football on my phone. However your customer service agent isn’t very helpful and won’t listen to what I say. Now she won’t accept that I’m having issues even putting my email address in to get my BT ID and log.

@BTCare this is becoming a joke having spoken to someone today who has assured me yet again there are no issues my Wi-fi has dropped yet again. Getting truly fed up of these feeble excuses

@andystock22 @SkySports @SkyUK @btsport that was down yesterday hopefully no such issues next weekend

@BTCare We are through now, hopefully there will be a resolution at the third attempt.

@bt_uk @BTCare - I have now had no sports channels for 4 days, we cannot use our land line due to broadband issues. I hope this is going to be reflected in our next bill.

Watching @LiviFCOfficial v @CelticFC game on @SkySports and the absolute weapon of a commentator just said he had no issues with Shaun Byrne’s dive. Saying other teams have players able to win dubious fouls. Please @btsport don’t let them get full Scottish fitbaw coverage #noclue

@SkySportsBoxing @SkySports Sky sports interviewing a heavily concussed fighter. After a battering. Horrible organisation. @btsport please outbid this mob for the SPL and CL. Thanks in advance.

@BTCare Someone is coming out on wed to Hopefully sort it...7 days since i highlighted the fault....Disgraceful service

@TheCelts_1888 @CelticNation67 @btsport @SkyUK @chris_sutton73 @mstewart_23 @stephencraigan Its massively less but you are attacking SKY for the current deal BT are massively under paying for the football to and not prepared to get anywhere close to SKY's offer. They thought they could get it on the cheap. So no its not what it boils down to

And I thought sadiq‘s dive on Sunday would be the worst this season 😂 well @btsport step up mr neil lennon who has just made a bigger tit of himself than he usually does!

Must say, i thought the #btsport analysis was poor. Making it all about injuries, decisions and the questions to #christie and #sinclair were just odd.

@lexsteven @SkySports @ElevenSports_UK No way M8 I’m already paying out 2 much for both @SkySport & @BTSport so will have 2 live without my #LaLiga fix this season

@BTCare Hi Laura, checked the link and it's not flagging any problems in area. However, last night and tonight has been intermittant. Unusable.

@bt_uk @BTCare - absolutely disgusted with the service from BT. Hoodwinked into an 18month contract and the services & broadband are total crap.

@BTCare Surely that would only work when I’m connected to Wi-fi which is the issue I’m having

@btsport @btsportfootball which bit of spoiler alert don’t you understand? Watching Napoli v Liverpool and you announce goals in Spurs V Barca game which I’m recording to watch later... not gonna bother now... just stupid

@FreyaNatural @BTCare Hi, So sorry to hear this. Is your order with BT Business or Residential services so we can get help to you. Many thanks

@bt_uk @BTCare lies, lies and more lies. 4K UHD still not working despite assurances from a manager and Executive Level Complaints it was sorted. Numerous calls, emails, chats and hours wasted and still not fixed. Will be cancelling all services with BT.

@MrJJuK @Channy_lou12 last night the red button had the #astonvilla game on with ONE overhead camera and a crap commentator - while other game was on TWO channels. From Feb Sky will be able to supply BT Sport channels and set the price. #btsport

@Boaby25 @SkyUK @BTCare Because the bastards wont install Fibre in my area our WiFi is shit! Bought WiFi extender and it’s made heehaw difference. Sky we don’t have since the bad weather waiting on SkyQ getting installed.

@Keegs1982 @mattleslie74 @chris_sutton73 @btsport @ScotRail @spfl Spot on. Why on God’s green earth should BT pay for the trains? A) scotrail could/should be able to run an extra service, at a cost and make money. If not B) The SPFL should support fans and subsidise costs to help as many get to the games as possible

@btsport why are you employing Rangers hater Hartson to pass comment on Rangers,no Rangers fan gives a flying **** what he thinks

@BTCare Contacted this morning and everything sorted - at last. 4K UHD reinstated at price I was promised when upgraded to Ultrafast BB. Happy with this but not with the time and effort spent to get this issue sorted.

@bt_uk @BTCare another day over, another broken promise by BT. Despite assurances I’d be contacted today, no phone call. Terrible customer service. Termination of phone, broadband and TV contract is the only option now. #BTdontcare

@BTCare so can someone at BT tell me why their own fault tracking is still faulty after showing same technical issues as a fault i had 2 months ago. #nothappywithbt

@wonderplatinum @BTCare Hi, Were you able to get help from the complaints team about this?

@BTCare @ppitstop27 Hi, Aside from the website the engineers post updates on Freephone 0800 169 0199 although you can speak with one on Freephone 0800 800 154 who can help.

@BTCare Of course you can fix it. That's what the ELC team was supposed to do. By supplier you mean your own monopoly, Overreach. What's their excuse this time?

@Aldomc1976 @btsport @Sky10mbps Wanty go to the call centre wi banners and shit and protest aboot how shit they are?

@btsport signal was shite, kept scrambling, ur gonny need to sort that oot!

@BTCare Yes, done all of which the website had asked. Reported it and and it says it will switch on the backup broadband until they fix it but still no working WiFi. Can you confirm Glasgow is having problems? If so I can wait it out but no need to pretend all is well if it's not

@BTCare That doesn't show any faults but if you check down detector online it shows people in Glasgow and other parts of Britain having a outage...

@BTCare After 46 mins they answered. Unbelievable service levels. And clearly an on going issue. BT are now known for poor customer service. With so many service providers this needs to addressed before you lose more customers

@BTCare been a customer for over 30 years. Spent 30 mins last night and 35 mins tonight ringing your customer service number. No response. Just looking so see what deal you can offer to keep me as a customer. I guess you don’t value your customers

@bt_uk @BTCare Could someone please give us a phone number where we can speak to someone about an issue we're having. Preferably a number that isn't constantly engaged or is manned by someone who just wants to pass us on to a different number, please!!

@BTCare You should really train your staff better then. I pointed that out to your customer service advisor and was told that even though it’s a different line there is a joined up database for every address that would inform @virginmedia that you were currently providing service.

@CMackechnie @btsport @ufc Can’t wait til Saturday. It’s annoying as fuck man

Actually gutted @btsport are losing the rights to broadcast the @ufc like the way it’s set up on there. Never heard of the company that’s allegedly taking over. Probably need to subscribe or stream it. Fuck that.

@btsportfootball @btsport Kenny is awful pale there he’s badly needing a sunbed

@BTCare Despite felling ykuabout problems with our phone line & broadband have heard absolutely nothing from you. Please respond.

Just in, Rangers not at there best, started well, and the opposite from killie, but after the equaliser killie were terrific. There midfield 3 tenacious and front 3 never stop. #BTsport #killie #gers #shattered #nightall 👍💤

My BT sport comes through TalkTalk, but BT bill me and I pay them direct. Hasn't worked for nearly 2 months. BT say TalkTalk should sort it, they say BT should. Both utterly useless, particularly BT as I'm their customer in this. @btsport @TalkTalk

@btsport get Sutton to ****.

One thing I won't miss when @SkySports get @spfl is Stephen Craigan. Would rather listen to a pneumatic drill than his awful commentary on @btsport

@BTCare My BT flashes "Loading dashboard information" a couple of times then reverts to login page. Not helpful.

@bt_uk @btsport terrible service. Expected carabao cup Man City on Sky main event but instead cricket is on. Not happy!! Channel listing state Carabao cup!!

@btsportfootball @chris_sutton73 Watching #KillieVsRangers on #btsport, and the first 10 minutes have been bloody awful. Decent atmosphere mind.

@alexrae1969 @btsport Never dull Alex...

Well done @KThomsonAcademy saying @chris_sutton73 being poor singling Morelos AGAIN!!! Embarrassing watching @btsport with this bitter tit