1. Home
  2. Companies
  3. BT (British Telecom)
  4. Cumbernauld
BT (British Telecom)

BT (British Telecom) outages and service status in Cumbernauld, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 12 outage signals in the last 24 hours around Cumbernauld, including 12 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 17, 12:18 PM GMT+1.
  • 65% Internet (65%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)
  • 2% TV (2%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cumbernauld, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Denny, Falkirk, and Uddingston.

CityProblem TypeReport Time
Glasgow Internet 35 minutes ago
Glasgow Internet 3 hours ago
Glasgow Internet 3 hours ago
Glasgow Total Blackout 4 hours ago
Glasgow Internet 4 hours ago
Glasgow Internet 6 hours ago

Nearby cities with recent reports

Glasgow

15 recent signals

35 minutes ago
Denny

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • chrisdawson72
    Christopher Dawson (@chrisdawson72) reported from Stirling, Scotland

    @bt_uk can you tell me why you are still sending emails saying my bill is ready and I’ve cancelled my direct debit when I closed my account with you 3 months ago? For a communications company your own is terrible.

  • geosomerville
    George Somerville (@geosomerville) reported from Glasgow, Scotland

    Tell you what @btsport swap out that awful lineker/ Ferdinand advert for the wonderful Samsung Star Wars Save the Chewie Dog advert and I’ll keep watching....

  • AwajiokanOwen
    Sir Owen (@AwajiokanOwen) reported from Glasgow, Scotland

    @btsportfootball @btsport what’s the problem with Barcelona match?

  • TahirRMalik
    TRM (@TahirRMalik) reported from Glasgow, Scotland

    @bt_uk Cloud voice is ****, plz stop peddling that to your customers.

  • kopaloadofthis1
    kopaloadofthis (stevie ) no likey fuck off / (@kopaloadofthis1) reported from Harthill, Scotland

    @SkyHelpTeam @btsport So I cancel bt sport with sky then

  • Redfive05ive
    Billy ‘Speed’King (@Redfive05ive) reported from Grangemouth, Scotland

    @Lee__White__ @bt_uk 1. It’s ‘fibre’ and 2. You’re probably an idiot.

  • allyrose77
    Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • JimGellatly
    Jim Gellatly (@JimGellatly) reported from Cambuslang, Scotland

    @alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.

  • joebhoy08
    Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    @gaz8467 @btsport @HamiltonRory Poor today from Lenny, 2nd a stonewaller for me first one as I say would not be surprised if we got it.

  • Johnm150
    JohnMac (@Johnm150) reported from Dennistoun, Scotland

    @btsport yours has to be one of the worst Sport streaming apps out there! I log in to watch a replay and it’s never there or it comes up with an error. Also very poorly designed interface. Nothing intuitive or logical about it. Easier to use the BT TV app and that’s poor too!

  • btbusinesscare
    BT Business Care (@btbusinesscare) reported from Glasgow, Scotland

    @DimensionalSton @bt_uk Hi, So sorry to hear this. I apologise for problems we've caused. Kelly raised a complaint earlier and the team are now working on sorting things out for you.

  • JDgawa1
    JD (@JDgawa1) reported from Glasgow, Scotland

    @bt_uk Yes still not working properly on 4g or on wifi with location on or off. Better get it sorted

  • alesbales
    Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety

  • sheeper88
    christopher (@sheeper88) reported from Glasgow, Scotland

    @bt_uk can't access emails (asking to enter credentials) or login to my account (webpage cannot be loaded) this morning, is there issues your end?

  • ScottyPaterson6
    Scott Paterson (@ScottyPaterson6) reported from Falkirk, Scotland

    @btbusinesscare @bt_uk Well you’d certainly hope so after the third week of trying. Genuine shambles at best with outrageously poor customer service.

  • willmill82
    pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • Andyfizz69
    someone random (@Andyfizz69) reported from Coatbridge, Scotland

    @RealChrisMurphy Pipe down child, I'll watch wtf I want, unless you want to pay for my BTsport subscription

  • ronnieronaldo11
    Ronnie 🚗 (@ronnieronaldo11) reported from Glasgow, Scotland

    @btsport Renewed my service, money paid but can’t view anything, help required plz

  • paulsbeaton
    Paul S. Beaton (@paulsbeaton) reported from Glasgow, Scotland

    @RKA_89 @bt_uk Any joy Rachael? Having the same issue

  • donners32
    Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • grantjarvis666
    JARVIS (@grantjarvis666) reported

    @bt_uk I have had possibly the worst internet from you over the past 4 years! I pay for 950mb and barely get 130mbps on a good day. Fobbed off every time I speak to customer service. Never again

  • petrolheadtoo
    Gary (@petrolheadtoo) reported

    @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

  • mertisbrilliant
    Mert (@mertisbrilliant) reported

    @bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?

  • sansirio
    Hugh Jones (@sansirio) reported

    @bt_uk I have order VOL013-1056903730240, kit has arrived & I've set it up. Service is due to start on 17/6 but I learn that I can use the app to start before, i.e. today? The order doesn't show in the app & if I search for order + post code it claims they're incorrect. Help🙏?

  • puddles46
    uılʞuɐɹℲ (@puddles46) reported

    @bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk 90 minute Watford support. You are outdoing yourself.

  • KernowChris
    Christopher Rowe (@KernowChris) reported

    @bt_uk What are you doing to help stop fraudulent BT and EE scam offers reaching your own customers? These are becoming more frequent sometimes multiple ones in a day.

  • richard_pont
    Richard Pont (@richard_pont) reported

    Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution

  • IsItAnyWonder1
    IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk how do I cancel my BT account?