BT (British Telecom) Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cumbernauld come from postal codes G67.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Motherwell, Falkirk, Cumbernauld, Bellshill, Airdrie, Stirling and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Christopher Dawson
(@chrisdawson72) reported
from
Stirling, Scotland
@bt_uk can you tell me why you are still sending emails saying my bill is ready and I’ve cancelled my direct debit when I closed my account with you 3 months ago? For a communications company your own is terrible.
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West End Bar Airdrie
(@westendbar) reported
from
Airdrie, Scotland
@btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?
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Aaron 🏴
(@itsMoffat) reported
from
Whitburn, Scotland
Why do @bt_uk make it so difficult for me to spend money. Trying to upgrade my existing package. The digital journey on the website / app is poor, no echat option and been in a queue now for 15 minutes to speak to someone.
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John Clarke
(@johnclarke1) reported
from
Glasgow, Scotland
Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?
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Sheila Munro
(@smunro23) reported
from
Armadale, Scotland
@bt_uk I raised a complaint re spam emails and it has now been closed with the issue still live. The email letting me know this ended up in this spam folder!!!! The only way I can contact you re this is by phone or writing. Can you please give me an email address?
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Paul S. Beaton
(@paulsbeaton) reported
from
Glasgow, Scotland
@RKA_89 @bt_uk Any joy Rachael? Having the same issue
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Michael Kenny
(@thistleboy1) reported
from
Bishopbriggs, Scotland
@bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.
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Carry On EBTs
(@Mucky1) reported
from
Glasgow, Scotland
@bt_uk email down? Can’t access anything just now.
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TRM
(@TahirRMalik) reported
from
Glasgow, Scotland
@bt_uk Cloud voice is ****, plz stop peddling that to your customers.
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Emma Smith
(@emmaroo74) reported
from
Glasgow, Scotland
@bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.
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Fiona Campbell
(@fi13) reported
from
Glasgow, Scotland
@bt_uk email servers down again. Poor service again and again.
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🏴Cameron🇪🇺
(@C4mrin) reported
from
Armadale, Scotland
@WeeeSacks @bt_uk Mine went down at 17:30 ish - heard its fairly wide spread in Armadale - reported it to BT and told Friday for a fix but if its a bigger problem should be fixed sooner.
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@bt_uk Yes. I will speak with talk talk and get them to cancel the line.
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Lorraine McD
(@lor51) reported
from
Glasgow, Scotland
@bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?
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G.W.Meldrum 🏴🔰🐿
(@gmeldrum88) reported
from
Glasgow, Scotland
BT Sport with no crowd noise is terrible! #PSGMUN @btsport
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TRM
(@TahirRMalik) reported
from
Glasgow, Scotland
@btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?
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Colin Johnston 😷
(@84CAJ) reported
from
Cleland, Scotland
Finally got my broadband reconnected after @bt_uk erroneously disconnected me. Now @zeninternet can I have my old login and IP address back?
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pole vaulting taliped
(@willmill82) reported
from
Glasgow, Scotland
@MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.
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sarah adams
(@sarahtottie) reported
from
Glasgow, Scotland
@bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles
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Gareth Lowry
(@GarethLowry) reported
from
Bishopbriggs, Scotland
@perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Flossy #MUFC 🇮🇪
(@flossybball) reported
@DaChampagneReds @btsport Couldnt be as bad as Virgin Media
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Woodsy
(@Woodsy87UK) reported
I’m sorry, but why are @btsport asking to text & donate £10 to Pakistan to help victims of the floods? Pakistan spent $1.1 billion last year on their nuclear weapons programme?! I know it’s more complicated than stop worrying about Indian & focus on your people, but still…c’mon!
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Garry.H
(@ghodgkins2033) reported
@corinne_loris @bt_uk Sounds very similar to me, they said i hadn't ordered broadband which I did, then it was well we can't do it now for weeks, so I just left and never been back in and never well! Money focused not customer focused!
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George
(@George_T92) reported
@btsport please fix your sound and stability issues on the TV app. This is getting beyond a joke now!
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IllIllll
(@IllIllll) reported
@bt_uk Been on hold for 30 minutes now. I would cancel broadband and mobile but it's a new-build and only moved in last week with BT one of the few. Appalling customer service although once you finally get through, at least we can understand the lovely northern Irish people.
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Alexandra Guest
(@AlexandraJGuest) reported
Sitting on hold to @bt_uk and the hold music is unnecessarily fast paced house music and overstimulating it’s actually making me anxious 🤢 (also logged into the online help centre and have been waiting 15 minutes and counting for a human to respond…)
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Nathan Blackwood
(@nathanbjourno) reported
@bt_uk My flatmates and I have been stuck since 30 August without Wifi despite contacting your staff to carry out exchange work. We have repeatedly been told that an engineer will visit to complete this and that it is being escalated but nothing actually happens! Help please ?
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Sheila Evans 🏴
(@SAEvans66) reported
@btbusinesscare we pay for Critical care on our business landline so that faults are repaired within 6 hours not the 8 days we’ve been quoted!! When you have no mobile signal and are reliant on your landline this is shocking service.
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Sam Tennant
(@supersammy7v2) reported
@btsport Why do I consistently have an issues logging in on the web browser saying I need to activate my ID when it works on other devices???
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Abdul Gafur
(@AbdulKgafur) reported
@bt_uk sports got disconnected and 3 agents have put the phone down without resolving. Sort it out before I cancel