BT (British Telecom) outages and service status in Cumbernauld, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Cumbernauld, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 16, 4:35 PM GMT+1.
- Internet (69%)
- Wi-fi (20%)
- Total Blackout (5%)
- E-mail (4%)
- TV (1%)
- Phone (1%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cumbernauld, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Falkirk, Motherwell, Larbert, Denny, and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Phone | 3 hours ago |
|
Glasgow
|
Total Blackout | 19 hours ago |
|
Glasgow
|
Internet | 1 day ago |
|
Falkirk
|
Internet | 1 day ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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Emma Smith (@emmaroo74) reported from Glasgow, Scotland@bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.
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Richie Cunningham (@shugfonzarelli) reported from Cambuslang, Scotland@TheFull421 @SkySports @PremierSportsTV @btsport I did call to cancel. They said I could cancel or get the reduced payment. Fair enough.
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Andrew Donnelly (@donners32) reported from Glasgow, Scotland10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Steve Hill (@stevehillthen) reported from Brightons, Scotland@btsport can you please cancel my monthly payment (made 20 minutes ago)? I cannot cancel online and you’re not showing the game I wanted to watch (misleading info). Many thanks
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George Somerville (@geosomerville) reported from Glasgow, ScotlandIt’s 2020 & @btsport is still showing that god awful Ferdinand & Lineker “advert”.....it’s so 2019, time to let go #btsport it’s done.
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Chris🏴 (@arabforlife83) reported from Alloa, Scotland@AFC1966 @gavmelling @sshlfc @G1Magee @martellshields @alit1970 @btsport Drew 1-1 at hearts (top6 premier team ) so not bad. Not the best performance but draw was good. Its league cup group stage
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Fraser Ellis (@iFraserellis) reported from Glasgow, ScotlandWhen @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.
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Fred Parry (@fredparry3) reported from Glasgow, Scotland@bt_uk The signal is slow, dropping and disappearing altogether! It is not reliable! Tried reporting though finding anything on BT website is a major task in itself! Any time I test the speed and connection it tells me it’s good and no fault. #Homehub5
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Leah Hughes (@leahvhughes) reported from Glasgow, Scotland@bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else
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Fiona Campbell (@fi13) reported from Glasgow, Scotland@bt_uk email servers down again. Poor service again and again.
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Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland@bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.
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Kyle🤙🏻 (@KyleMitchell97) reported from Glasgow, Scotland@bt_uk Long story. My account was incorrectly cancelled, BT acknowledged the error and set up a new one, no o/s balance. Yesterday £2019.07 is taken for cancellation. Phone to resolve & complain and the customer service on offer, in particular from the first gentleman I spoke to (c.)
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steven (@weblivz) reported from Glasgow, Scotland@007_Rebooted @Inter @OfficialSSLazio @btsport Wtf do I know.
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Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland@kcros2 @bt_uk That was good service!
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ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland@bt_uk If they’ve tried calling on my landline they won’t have got through, it’s not working, as I’ve repeatedly told you & which you fail to recognise. I can only be contacted on my mobile no. which I confirmed with Lee yesterday.
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G.W.Meldrum 🏴🔰🐿 (@gmeldrum88) reported from Glasgow, ScotlandBT Sport with no crowd noise is terrible! #PSGMUN @btsport
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ArgyLobey (@ArgyLobey) reported from Glasgow, Scotland@bt_uk And despite all your assurances and promises 2 weeks ago I don’t have a working telephone line, a working broadband hub or Wi-fi. You can’t even keep your word on the promise that you would call me this morning to fix the issue!
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Ninatequila (@ninadavidson75) reported from Fallin, Scotland@bt_uk She is also a new Customer. Not overly impressed with the service.
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Social Enterprise Direct (@socialentdirect) reported from Glasgow, ScotlandDue to a major nationwide outage with @Gamma_Business and @BTCare we're experiencing issues with our helplines. We expect all of our services to be functioning as normal by 9am on Monday. We apologise for any inconvenience caused
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Lainey sheahan (@Laineysheahan) reported from Glasgow, Scotland@JuddMaate @bt_uk @BTCare I have the same issue so frustrating
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kyron Hodgetts (@poutingpou) reported@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking
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Pam Medlock (@PamMedlock) reported@bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫
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Marks (@marksy316) reported@FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time
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Michael E (@Michael35427696) reported@bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?
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Michael E (@Michael35427696) reported@bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!
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Steve Taylor (@stevetaylor10) reportedI have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.
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Emma Clarke (@ladyemmaclarke) reported@BT @BTcare @BT_Helpline I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced service as bad.
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Rod Robson (@rodrrobson) reported@bt_uk the hub is on orange. Can't report the fault as page not working
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Elton Murphy (@eltonmurphy) reportedHey, @btbusinesscare , our Business Broadband has been down all morning. Please check your DMs. Your website has been no help at all, sadly.
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Alan Swanson (@Haggisguy) reported@bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.