1. Home
  2. Companies
  3. BT (British Telecom)
  4. Cumbernauld, Scotland
BT (British Telecom)

BT (British Telecom) Outage Report in Cumbernauld, North Lanarkshire, Scotland

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumbernauld, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Cumbernauld, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Stirling, Glasgow, Motherwell, Falkirk, Alloa, Airdrie, Cumbernauld, and Bellshill.

CityProblem TypeReport Time
Stirling Internet 4 hours ago
Glasgow Internet 7 hours ago
Glasgow Internet 14 hours ago
Glasgow Internet 1 day ago
Glasgow Internet 3 days ago
Glasgow Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • GarethLowry
    Gareth Lowry (@GarethLowry) reported from Bishopbriggs, Scotland

    @perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!

  • thistleboy1
    Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • TahirRMalik
    TRM (@TahirRMalik) reported from Glasgow, Scotland

    @bt_uk Cloud voice is ****, plz stop peddling that to your customers.

  • willmill82
    pole vaulting taliped (@willmill82) reported from Glasgow, Scotland

    @MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.

  • allyrose77
    Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • sarahtottie
    sarah adams (@sarahtottie) reported from Glasgow, Scotland

    @bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles

  • gmeldrum88
    G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • Mucky1
    Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • 84CAJ
    Colin Johnston 😷 (@84CAJ) reported from Cleland, Scotland

    Finally got my broadband reconnected after @bt_uk erroneously disconnected me. Now @zeninternet can I have my old login and IP address back?

  • johnclarke1
    John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?

  • chrisdawson72
    Christopher Dawson (@chrisdawson72) reported from Stirling, Scotland

    @bt_uk can you tell me why you are still sending emails saying my bill is ready and I’ve cancelled my direct debit when I closed my account with you 3 months ago? For a communications company your own is terrible.

  • itsMoffat
    Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@itsMoffat) reported from Whitburn, Scotland

    Why do @bt_uk make it so difficult for me to spend money. Trying to upgrade my existing package. The digital journey on the website / app is poor, no echat option and been in a queue now for 15 minutes to speak to someone.

  • smunro23
    Sheila Munro (@smunro23) reported from Armadale, Scotland

    @bt_uk I raised a complaint re spam emails and it has now been closed with the issue still live. The email letting me know this ended up in this spam folder!!!! The only way I can contact you re this is by phone or writing. Can you please give me an email address?

  • fi13
    Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • lor51
    Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • C4mrin
    🏴󠁧󠁢󠁳󠁣󠁴󠁿Cameron🇪🇺 (@C4mrin) reported from Armadale, Scotland

    @WeeeSacks @bt_uk Mine went down at 17:30 ish - heard its fairly wide spread in Armadale - reported it to BT and told Friday for a fix but if its a bigger problem should be fixed sooner.

  • TahirRMalik
    TRM (@TahirRMalik) reported from Glasgow, Scotland

    @btbusinesscare @bt_uk 3 weeks and still waiting. How crap @bt_uk can get?

  • iFraserellis
    Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • westendbar
    West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • emmaroo74
    Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NerysX
    Nerys Hucker (@NerysX) reported

    @bt_uk My parents have received a bill for work that an engineer did, despite being told at the time that there was no charge. They've tried calling customer services but were told there was a 40 min queue. Is this something I can raise with you here on their behalf, please?

  • natasha_b14
    natasha (@natasha_b14) reported

    So @btbusinesscare I was promised a call and resolution again nothing. And now you’ve disconnected our lines! Disgusting of you

  • RuralK8
    Kate Freeman (@RuralK8) reported

    @bt_uk I’ve sent you an urgent DM message. No one at BT is answering the phone and my friend’s phone line is not working.

  • sophieesoco24
    Sophie Cohen (@sophieesoco24) reported

    No one cares about your stupid fights @btsport stop advertising this nonsense during football 😡

  • camwilliams1410
    Cameron yes (@camwilliams1410) reported

    @EXCEL @bt_uk bt is the worst provider lol. Been giving me issues for the last 1.5-2 years

  • NultyDan
    Dan Nulty (@NultyDan) reported

    @tonymc39 @btsport I've complained to @btsport about how terrible he is. His commentary for Eve WestBrom was awful, today's pearler for the penalty 'you can go to the left or right of the keeper'. Amazing insight. He is stealing a wage from BT.

  • hotspur1986
    Michael Lewis (@hotspur1986) reported

    @bt_uk my mum has been waiting 1 hr 40 mins as has no internet or landline connection. What is going on? Tried to use the text fix thing as seen on the comments but not working.

  • Fletcher_Dannn
    Dan Fletcher (@Fletcher_Dannn) reported

    @SimonCrangle @bt_uk I’d switch to â different provider. My BT broadband was awful so o switched to @Plusnet it’s much better nòw

  • COYSTUBS
    Graham 🇬🇧🇭🇲🇺🇸 (@COYSTUBS) reported

    @tonymc39 @btsport He really is awful

  • TheTweetsOfBos
    Tom Boswell (@TheTweetsOfBos) reported

    @bt_uk No, now it’s telling me the help desk is now closed!