BT (British Telecom) Outage Report in Cumbernauld, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbernauld, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Falkirk, Bellshill, Alloa, Larbert, Stirling, Coatbridge, Bonnybridge, Airdrie and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cumbernauld, Scotland
Latest outage, problems and issue reports in Cumbernauld and nearby locations:
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John Clarke
(@johnclarke1) reported
from
Glasgow, Scotland
Hi @bt_uk just signed up for broadband, phone and TV. Do you cancel my current provider or do I do that myself?
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Lorraine McD
(@lor51) reported
from
Glasgow, Scotland
@bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?
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G.W.Meldrum 🏴🔰🐿
(@gmeldrum88) reported
from
Glasgow, Scotland
BT Sport with no crowd noise is terrible! #PSGMUN @btsport
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Fraser Ellis
(@iFraserellis) reported
from
Glasgow, Scotland
When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.
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Aaron 🏴
(@itsMoffat) reported
from
Whitburn, Scotland
Why do @bt_uk make it so difficult for me to spend money. Trying to upgrade my existing package. The digital journey on the website / app is poor, no echat option and been in a queue now for 15 minutes to speak to someone.
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West End Bar Airdrie
(@westendbar) reported
from
Airdrie, Scotland
@btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?
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sarah adams
(@sarahtottie) reported
from
Glasgow, Scotland
@bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles
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Christopher Dawson
(@chrisdawson72) reported
from
Stirling, Scotland
@bt_uk can you tell me why you are still sending emails saying my bill is ready and I’ve cancelled my direct debit when I closed my account with you 3 months ago? For a communications company your own is terrible.
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@bt_uk Yes. I will speak with talk talk and get them to cancel the line.
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Sheila Munro
(@smunro23) reported
from
Armadale, Scotland
@bt_uk I raised a complaint re spam emails and it has now been closed with the issue still live. The email letting me know this ended up in this spam folder!!!! The only way I can contact you re this is by phone or writing. Can you please give me an email address?
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🏴Cameron🇪🇺
(@C4mrin) reported
from
Armadale, Scotland
@WeeeSacks @bt_uk Mine went down at 17:30 ish - heard its fairly wide spread in Armadale - reported it to BT and told Friday for a fix but if its a bigger problem should be fixed sooner.
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Bethalie
(@Bethalie9) reported
from
Glasgow, Scotland
@bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!
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pole vaulting taliped
(@willmill82) reported
from
Glasgow, Scotland
@MaitlandBen @bt_uk @OpenreachHelp Genuine question: Considering that BT own EE, could they not offer a 4G/5G router that connects via the mobile networks as a backup option for when the landline network goes down? I think that's what Vodafone offer on their broadband.
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Carry On EBTs
(@Mucky1) reported
from
Glasgow, Scotland
@bt_uk email down? Can’t access anything just now.
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Emma Smith
(@emmaroo74) reported
from
Glasgow, Scotland
@bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.
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Gareth Lowry
(@GarethLowry) reported
from
Bishopbriggs, Scotland
@perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!
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Colin Johnston 😷
(@84CAJ) reported
from
Cleland, Scotland
Finally got my broadband reconnected after @bt_uk erroneously disconnected me. Now @zeninternet can I have my old login and IP address back?
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TRM
(@TahirRMalik) reported
from
Glasgow, Scotland
@bt_uk Cloud voice is ****, plz stop peddling that to your customers.
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Fiona Campbell
(@fi13) reported
from
Glasgow, Scotland
@bt_uk email servers down again. Poor service again and again.
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Michael Kenny
(@thistleboy1) reported
from
Bishopbriggs, Scotland
@bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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★ Deborah Moses
(@TheSilverZebra) reported
from
Macclesfield, England
@bt_uk Not happy😩 Our line has been problematic since February with issues resolved in July but recently risen again. Didn’t appreciate this mornings engineer saying he couldn’t do anything & not returning or your customer services team hanging up this afternoon! #disappointed
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ks
(@kyleslnger) reported
@bt_uk I am getting the worst signal in perth, it is H+ in town, at home, pretty much anywhere recently its been one or two bars at best
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Dean
(@deanmarshall10) reported
@sixhourssouth Likewise , not bothered about watching them for the first time in my 28 years of supporting them. Cancelled @btsport and going to cancel @SkySports also due to the so called top 6 corruption. The league is anti competitive, and we can’t compete ! What’s the point !
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CodeBase
(@CodeBaseTech) reported
@bt_uk Hey BT, are you having any known issues in EH16? You seem to be having a real struggle this last week with wifi cutting out a couple times a day.
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Rebecca Smith
(@Bexalices) reported
@bt_uk are there service outages in RG7? No internet in Riseley or swallowfield since around 7.30am powercut this morning.
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Adam Gregory
(@ads9742) reported
@bt_uk still awaiting a call customer service isn't a priority clearly?????
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Bill-I-Am 💙
(@wjb2) reported
@bt_uk Service Unavailable The service is temporarily unavailable. Please try again later. for three days now
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Arthur Smith 🥁🎼🥂
(@artsmithdrums) reported
@bt_uk I’ll be phoning at 8 am on 21st to check. Trouble is that today was confirmed too so I am extremely angry!
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Hammad Chandio
(@hammadchandio) reported
@bt_uk Nope I’ve not had any communication from BT! Every time I call them they just apologies and say we are waiting for @WeAreOpenreach engineers to fix my account before they can proceed further. And it might take up to 5-10 days
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Dean
(@deanmarshall10) reported
@sixhourssouth Likewise , not bothered about watching them for the first time in my 28 years of supporting them. Cancelled @btsport and going to cancel @SkySports also due to the so called top 6 corruption. The league is anti competitive, and we can compete ! What’s the point !