BT (British Telecom)

BT (British Telecom) Outage Report in Cumbernauld, North Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cumbernauld, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cumbernauld and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cumbernauld, North Lanarkshire, Scotland 11/21/2025 11:10

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cumbernauld, North Lanarkshire, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Coatbridge, Motherwell, Falkirk, Bellshill, Alloa, Larbert, Stirling, Bonnybridge and Airdrie.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cumbernauld, Scotland

Latest outage, problems and issue reports in Cumbernauld and nearby locations:

  • thistleboy1 Michael Kenny (@thistleboy1) reported from Bishopbriggs, Scotland

    @bt_uk Why can't you do better than "Your call will be answered ASAP"? As Comms co. you must be able to give estimate of hold time to let customer choose to stay on the line or try later. Others do it! Answered after 13mins. Transferred to Billing 15mins and again to Pay 14mins.

  • smunro23 Sheila Munro (@smunro23) reported from Armadale, Scotland

    @bt_uk I raised a complaint re spam emails and it has now been closed with the issue still live. The email letting me know this ended up in this spam folder!!!! The only way I can contact you re this is by phone or writing. Can you please give me an email address?

  • fi13 Fiona Campbell (@fi13) reported from Glasgow, Scotland

    @bt_uk email servers down again. Poor service again and again.

  • Mucky1 Carry On EBTs (@Mucky1) reported from Glasgow, Scotland

    @bt_uk email down? Can’t access anything just now.

  • lor51 Lorraine McD (@lor51) reported from Glasgow, Scotland

    @bt_uk is there a reason the #BTMail iOS app keeps requesting login details and doesn’t allow for face recognition to be used?

  • 84CAJ Colin Johnston 😷 (@84CAJ) reported from Cleland, Scotland

    Finally got my broadband reconnected after @bt_uk erroneously disconnected me. Now @zeninternet can I have my old login and IP address back?

  • itsMoffat Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@itsMoffat) reported from Whitburn, Scotland

    Why do @bt_uk make it so difficult for me to spend money. Trying to upgrade my existing package. The digital journey on the website / app is poor, no echat option and been in a queue now for 15 minutes to speak to someone.

  • MauraMcCann Maura (@MauraMcCann) reported from Falkirk, Scotland

    @bt_uk hi my WiFi has been acting up last few days, not working perfect though. Just so so slow and loses connection all the time, postcode fk2 Scotland

  • C4mrin 🏴󠁧󠁢󠁳󠁣󠁴󠁿Cameron🇪🇺 (@C4mrin) reported from Armadale, Scotland

    @WeeeSacks @bt_uk Mine went down at 17:30 ish - heard its fairly wide spread in Armadale - reported it to BT and told Friday for a fix but if its a bigger problem should be fixed sooner.

  • iFraserellis Fraser Ellis (@iFraserellis) reported from Glasgow, Scotland

    When @bt_uk internet decides to not work again during working hours and it's now getting really annoying. And you know this is a network wide issue.

  • mr_leonkennedy Paul Drew-Rice (@mr_leonkennedy) reported from Glasgow, Scotland

    @kcros2 @bt_uk That was good service!

  • chrisdawson72 Christopher Dawson (@chrisdawson72) reported from Stirling, Scotland

    @bt_uk can you tell me why you are still sending emails saying my bill is ready and I’ve cancelled my direct debit when I closed my account with you 3 months ago? For a communications company your own is terrible.

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @bt_uk Yes. I will speak with talk talk and get them to cancel the line.

  • westendbar West End Bar Airdrie (@westendbar) reported from Airdrie, Scotland

    @btbusinesscare Hi guys. Trying to go paper free and avoid the £4 for paper bills. Not getting anywhere. Can you help?

  • JamesJje5 James Elliott (@JamesJje5) reported from Glasgow, Scotland

    Call us says @btsport but no one answers there is no alternative contact method just received #bill for a service they no longer provide as #BTSport have failed to honour the contract they have with I will not pay them

  • SwellyJay14 Jamie Mayes (@SwellyJay14) reported from Glasgow, Scotland

    @bt_uk No local issues but I managed to fix it myself after about 30 minutes 👍🏼

  • markpross Mark Ross (@markpross) reported from Motherwell, Scotland

    AFL now suspended too. With no live support to show it is actually unbelievable that @btsport continue to charge full price for their sports channels with no option to pause. They need to address this now.

  • gmeldrum88 G.W.Meldrum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰🐿 (@gmeldrum88) reported from Glasgow, Scotland

    BT Sport with no crowd noise is terrible! #PSGMUN @btsport

  • Bethalie9 Bethalie (@Bethalie9) reported from Glasgow, Scotland

    @bt_uk Are there problems with internet in Glasgow? My internet keeps cutting out and going back on. Frustrating when trying to work from home!

  • arabforlife83 Chris🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@arabforlife83) reported from Alloa, Scotland

    @btsport can you send a tweet out regarding what's happening with our Bill's for the next few month as there will be no live sport on. Sky have already let everyone know they can cancel sports for a few months.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GoldwingsLtd Goldwings Executive Ltd (@GoldwingsLtd) reported

    @BTSopenreach You are very good at lying to customers. Had the worst engineer for installation and yet still no connection at property. @bt_uk Has to be the worst service provider.

  • CarnegiePool $ADA (@CarnegiePool) reported

    @EE I have just migrated from @bt_uk and this rapid system is utterly useless. I want to speak directly with an advisor and just keep having to call 150 and then choose from a list of options that don't apply to my specific issue. Just going around in circles. 😭

  • GaryPersonal Gary (@GaryPersonal) reported

    @bt_uk Never expected such a quick reply. Dm sent. Thanks

  • JonnyMarshall13 Minden 2IC (@JonnyMarshall13) reported

    @bt_uk Can you tell me if there is an issue at KY12 9HB please

  • pocketpenniless G P (@pocketpenniless) reported

    @bt_uk No, luckily for me I'll never have anything to do with your company ever again. Read the thread. Tone deaf as per usual.

  • rossworboys7 ross worboys (@rossworboys7) reported

    @bt_uk @SkyHelpTeam let’s get this debate out there as I’m not getting anywhere with either of you regarding my issues with skyglass. BT- all sky send me is the below but you say this cannot be controlled what the options here?

  • muppetkeeper Paul (@muppetkeeper) reported

    @bt_uk Wow, almost 17% CPI increase from BT, absolutely profiteering. A recent tweet says here to help, 20 minute queue in messaging! Be assured, the second my contract is up, I’m leaving.

  • atulharia Atul Haria 🌱 (@atulharia) reported

    @bt_uk The Internet in North West London (NW4) keeps dropping out. Do you have a problem?

  • darealern Ernie Thornton (@darealern) reported

    @bt_uk all day my Internet connection has been weak I'm not paying 50 plus per month for a service that doesn't work

  • richieboy29 Richard Ward (@richieboy29) reported

    @bt_uk my broadband has been down for over a week now. Every time I call you tell me to wait a couple more days for an update and it's starting to get ridiculous