BT (British Telecom) Outage Report in Cleland, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cleland, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cleland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Cleland, North Lanarkshire, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Glasgow, Hamilton, Wishaw, Coatbridge, Bathgate, Carluke and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Hamilton |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cleland, Scotland
Latest outage, problems and issue reports in Cleland and nearby locations:
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david
(@djbshearer) reported
from
Glasgow, Scotland
@bt_uk very frustrated Fibre100 customer here - it should be called FIbre15!! Continued intermittent faults since last Sept.Have spent crazy amounts of time reporting faults and have had 3 no shows from engineers when booked. Fault reported on 4 Apr still not fixed! WHEN?!?
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Lynne
(@themouseandlynn) reported
from
Airdrie, Scotland
@bt_uk serious rant coming. I have had nothing but issues with you since joining in January. None of them solved. Now I have no internet and I work from home. New hub on way but not until 28th. What happened to engineers coming to fix things.
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety
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Sean
(@SeanGra15094727) reported
from
Glasgow, Scotland
@djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store
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Riain McConnell
(@riainsupertramp) reported
from
Glasgow, Scotland
@bt_uk currently having internet connection issues in Parkhead area of Glasgow. 3 times it’s disconnected today.
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use
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ians
(@ianster78) reported
from
Glasgow, Scotland
@bt_uk I ordered mine but never received it
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Christopher McPhillips
(@bathgatebairn84) reported
from
Bathgate, Scotland
@btsport Trying to log into my account but it says an account doesn’t exist. Can you DM me and help me sort this out?
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BigAlexMcQ
(@AlexanderMcQui4) reported
from
Hamilton, Scotland
@dafties @Record_Sport @chris_sutton73 Laughing like a wee boy about rangers on a btsport live broadcast? There is no way rangers should have to give him media accreditation after that incident alone. Sutton's conduct wasn't that professional either but if I'm honest wasn't far off my thoughts at the time.
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Jim Gellatly
(@JimGellatly) reported
from
Cambuslang, Scotland
@alibi_channel @BTCare I don’t know what that is… and the BT site is down for maintenance so can’t even find out.
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Leah Hughes
(@leahvhughes) reported
from
Glasgow, Scotland
@bt_uk @mhughes2k I’m pretty sure @bt_uk aren’t taking responsibility for their actions, including the incompetence and rudeness of their customer services. I hope u don’t treat others the way u treated me. I would like 2 know what action you are taking + reassurance u won’t do this to anyone else
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Steve McKinnon 🏴
(@StevenMcKinnon) reported
from
Glasgow, Scotland
Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.
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Amy ❤️🔥
(@amykershxw) reported
from
Glasgow, Scotland
WHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????
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Stephen Morrison
(@HowManyMiles_) reported
from
Glasgow, Scotland
@SamuelHilder2 @btsport @ChelseaFC No, you don't tolerate intolerance. We are never going to agree on this.
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Caroline Jackson
(@misscthomson) reported
from
Motherwell, Scotland
@bt_uk what an absolute disgrace of a company, my 74yr mother has been in tears dealing with you twice in 2 days.Charging her extortionate bills for services she does not have.Disgusting way to treat a customer of 40yrs+. DO NOT USE BT #Disgraceful
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Ronnie 🚗
(@ronnieronaldo11) reported
from
Glasgow, Scotland
@btsport so after 75 mins chat with someone in your Indian chat centre I still have no service so another night no uefa football for me, thanks!
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Gordoo
(@_GordoMc) reported
from
Glasgow, Scotland
@btsport any update on getting the baseball we’ve been waiting half a year for back on? pretty poor on opening day
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Ronnie 🚗
(@ronnieronaldo11) reported
from
Glasgow, Scotland
@btsport Renewed my service, money paid but can’t view anything, help required plz
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William Sweeney - Blue Tick pending
(@billsyerman) reported
from
Glasgow, Scotland
@kellylongmanutd @btsport “Macca” is just an embarrassment. How he gets paid for his contribution is beyond me. I’ve heard better analysis from drunks down the pub
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Brooke
(@Andy__Brooke) reported
BT: You qualify for this amaze-***** broadband package. Click. Me: You got it. BT: Sorry you don't qualify. Why not pay a shed load more cash for this amaze-***** broadband package? Me: Nah I'll stick on this crap package till my contact's up ta. @bt_uk 👎
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⚫️ Thérèse
(@TiggerTherese) reported
Anyone else found that BT email has become EVEN SLOWER since Christmas? (Once upon a time I might have copied this complaint to @BTHelp but Twitter have suspended them! Wot?!?) @bt_uk <--- You actually have to go to Google to find this account. 😬🤯😵💫🤡🤖
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Dawn Burford
(@Dawn_Burford) reported
@bt_uk Been a while but we are off yet again! Says it could be midnight on Weds before it is fixed!!!!! All the neighbours on the lane who moved to gigaclear working fine…….. they have no issues with their service. I do consistently. Why should I stay?
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⚫️ Thérèse
(@TiggerTherese) reported
@jwripple @bthelp @bt_uk It is. The DM turned out to be advice to consult "The Community" - ie other users. They don't even pretend to take responsibility for their abysmal "service" any longer. Yet they take £££ from us - for what?
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FlikstRR
(@FlikPaintsStuff) reported
@bt_uk I mean I'm happy to try to avoid taking this externally but if it's the same templated responses the chap gave to my wife.. I'm not sure how far we will get. He tried to say it was our responsibility to terminate the second account you guys opened to fix your original error..
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Mark Sutton
(@MarkSutton3110) reported
@bt_uk So we are absolutely clear - why should I pay to upgrade when you are not providing the service contractually agreed and meets our needs?!! If you want us to move to your alternative service because you want me to use it instead of that already contracted, YOU PAY!
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Wendy
(@Wendy55046282) reported
@bt_uk My broadband is down! Hub is flashing orange or purple! Tried resetting and no luck!! Please help!!
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FlikstRR
(@FlikPaintsStuff) reported
@dysartes @bt_uk Yup! The issue is nuts. we moved during the pandemic in 2020. We had a delay in our move date but they cut us off (& the owners of the new house) anyway. So I rang up and threw toys at them.. but In order to get back connected (via 4g) so I could work, they needed a 2nd acc. 1/2
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Lizzy
(@lizzy_beresford) reported
The worst customer service from @bt_uk open reach, working on behalf of Sky. All about money making but couldn’t care less about their customers.
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Joanne Bailey
(@JoanneBailey02) reported
@bt_uk we have signed up for super fast WiFi! The engineer has come out today fitted all the cables then realised we haven’t got the hub and said it’s ok you’ll have you’re old WiFi. FF 2 hrs guess what “ NO WIFI “ No engineers available over weekend disgusting service !!!!!!!!!!