BT (British Telecom) Outage in Ammanford, Carmarthenshire, Wales

@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

@MikeBubbins @btsport Ah right. Never had a BT box.

@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

@btsportrugby ur commentary is shockingly bad. @btsport @scarlets_rugby

@SkyHelpTeam @SkyUK @BTCare So what I've decided to do @SkyUK and @bt_uk is cancel my direct debit to both @SkyUK and @bt_uk until this is dealt with. To summerise this. Sky and BT have tied saving me money on a £62 a month bill, and in doing so this month its now costing me £141 a month. TBC I'm sure.

@SkyHelpTeam I 'dropped' you hipsters a message and was told to resolve my issue online. My @SkyUK bill has gone from £62 a month to £109.75 per month and my multiroom has been cancelled. @BTCare are charging me £32 a month so. My bill has now over doubled for a lesser service...

Watching @btsport online is terrible. Constantly freezing and crashing.

@BTCare why do i have to logon to every bt openzone service #crazy

@BTCare My Internet has been cut off at 3AM!! When There is ongoing problems with my bills still, as a new customer I am not happy with this and the 24/7 support says you are closed and I have to ring tomorrow, Thanks a lot #angry #upset #customer #complaint

@BTCare Yep. Down again. Have tried resetting router. Problems persist.

@BTCare No issues listed... 4 times now. Sometimes it’s down for 10mins. Other times 2/3 mins

@BTCare SA1 7FS broadband down for 3rd time today

@BTCare Light is on blue now, but it’s still painfully slow. No reason to be, when it’s been fast in the past.

@BTCare Broadband has been terrible last few days. Only using one device, and horrendous lag in gaming. This a month after my bill goes from 25pm to 43. Why would I commit to an 18 month contract for this?

Can’t wait to cancel my @SkySports and sign up to @btsport Far better pundits on there, I can’t listen to these clowns anymore. If I was you @GNev2 get in with BT mate

@BTCare That has been fixed! What I’m saying is that since it has been fixed we are having trouble with buffering and signal strength

@BTCare Look...basically we lost phone reception after engineers work on the local junction box...a man came out and fixed it but since fixing that problem we are now experiencing buffering which has never happened before and the signal strength has dropped considerably...that is what I

@btsport can’t believe how poor your web player is today

@BTCare And when my services have been down for five days. It is the exchange where the problem is at. It’s not hard to send someone out to have a quick look at it like they were supposed to yesterday by 6pm which was another lie spouted

@BTCare I got told yesterday that it would be free of charge. REGARDLESS you’ve made a false promise and haven’t stuck by your word. Please don’t expect me to pay a final bill when you can’t be bothered to send someone out free of charge to resolve a loyal customers problem

@BTCare Regardless no one seems to want to sort the problem out without trying to charge me £130 for an engineer to come out when it’s been working fine up until I cancelled. And you took my £60 out fine on Friday and when I alerted you to my cancellation, the problems started.

@MarkLeneve @BTCare The struggle is real. We can’t get dependable WIFI here either- and we pay for the faster service! I work from home and depend on my internet!

@bt_uk and @O2 I have finally managed to get the details of how to leave three. What cN you do to convince me to come to your network. (3 contracts please)

@Decwoodhead1 Can’t stream atm because of @bt_uk and their shit internet

@bt_uk, well I log a fault online and book an engineer, yet 24hours later, My BT account claims no fault has been logged, and no engineer booked. Call customer service - helpful, but not helpful. No record of an engineer appointment and first chance Wednesday

@bt_uk I get we hav a storm but these fibre optic lines are underground so why are my speed down to 12mbs from 60mbs latency 129,. Packet loss, this is ment to be a new line. Bs again ,with bt. What a great service

@btsportfootball @btsport @jjenas8 @petercrouch Every cloud has a silver lining. At least I can cancel my bt subscription 🤔

@TAGilbert @btsport Perhaps, but then football doesn't work like cricket or tennis or the various other sports in which similar systems have been able to work more effectively. We seemed in too much of a rush to use tech, without thinking about HOW we use it.

@bt_uk why is your website offer one price yet you advisors give use another price your renewals team are shocking. #kernow #problems

@bt_uk Postcode IG6 3DR is there a WiFi / broadband issue as internet keeps losing contact with it

@bt_uk Waste of time it says you don’t have plans to update. So I was conned into coming back to you and am paying an exhortant price for a substandard service. If you cannot get fibre in the centre of the largest city in the UK you’re not fit for purpose.