BT (British Telecom) Outage in Ammanford, Carmarthenshire, Wales

@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

@MikeBubbins @btsport Ah right. Never had a BT box.

@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

@btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

@bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

@Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

@btsportrugby ur commentary is shockingly bad. @btsport @scarlets_rugby

@SkyHelpTeam @SkyUK @BTCare So what I've decided to do @SkyUK and @bt_uk is cancel my direct debit to both @SkyUK and @bt_uk until this is dealt with. To summerise this. Sky and BT have tied saving me money on a £62 a month bill, and in doing so this month its now costing me £141 a month. TBC I'm sure.

@SkyHelpTeam I 'dropped' you hipsters a message and was told to resolve my issue online. My @SkyUK bill has gone from £62 a month to £109.75 per month and my multiroom has been cancelled. @BTCare are charging me £32 a month so. My bill has now over doubled for a lesser service...

Watching @btsport online is terrible. Constantly freezing and crashing.

i'm done with having the worst internet in the community. Streaming has been like a dream for me but it will never happen. i legit die bc of my ping soo often and i can't do anything about it. @bt_uk can u please add the fibre cables in my area i will pay double no bait

@bt_uk Right... so you’ll just carry on taking my current monthly bill of £66 for the next 3 months... my Facebook is plastered with ads for super fast broadband for half that price! Are you going to reduce my bill? I could’ve gone with someone else if I’d known it would be this bad!

@bt_uk i have just recieved this years phone book and noticed that your still printing my phone number under my mums name. The account was been transferred to me in 2009 when she died how do we go about rectify this 11 year old issue?

So annoyed ordered a new iPhone from @bt_uk on Thursday which wasn’t delivered, have rang @bt_uk twice and sent a complaint but haven’t had any reply, rubbish customer service!

@bt_uk can you explain why I’ve now been without internet for nearly 9 hours with no warning or any way to contact? What doesn’t help is my mobile network is also down!!!

Wow. A company like @BTCare still think it's appropriate to make you call to cancel a service initiated entirely online. Shall I chisel it into slate and strap it to a pigeon holding some semaphore flags too?

@bt_uk wtf are you doing you retarded pricks

@bt_uk ok cool thanks, no call back, no tweet, no idea when I’ll get my substitute internet and my original order looking at a month delay. Spending more of my own money for data on a router from another company that I’ve never been with before (thanks @EE,mini router doing good)

@Stewchat @amongthehills60 @bt_uk Agreed! We have tried to fix it with a SIM that connects to all networks but even still some areas have no connection to any network.

@bt_uk Actually, still need help. Had a line fault that an engineer allegedly fixed on Friday. Problem still there, another engineer due out today and didn’t show. No communication from BT to say what’s happening. Been an absolute fiasco getting it sorted from the start.