BT (British Telecom) Outage Report in Neath, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Neath come from postal codes SA11 and SA10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (6%)
-
Total Blackout (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Neath, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Neath and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Internet | |
| Neath |
TV | |
| Neath |
Internet | |
| Neath |
Internet | |
| Swansea |
Wi-fi | |
| Swansea |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
-
Rachel Roberts
(@rachrob1987) reported
from
Swansea, Wales
@btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬
-
Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
-
Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
-
David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
-
jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
-
jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
-
Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
-
Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
-
Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
-
Sarah Bell
(@danygraig70) reported
from
Porthcawl, Wales
@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
-
ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
-
Kieran
(@kiebenson) reported
from
Glyn-neath, Wales
@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
-
Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
-
PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
-
Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
-
Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
-
Griff
(@GriffinSpurs) reported
from
Bridgend, Wales
Hey @btsport your app and your website is ******* shit. Won’t let me log on
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Operation Mincemeat
(@OperationMince1) reported
@SkyUK had an amazing call with one of your customer service ladies today. Absolute pleasure. I didn’t get a name I’m afraid but you should clone her and sell them on to @sainsburys and @bt_uk who are awful. Happy Christmas.
-
Bob P
(@Sandanista) reported
@BTCare #Fareham Continual problems with internet & Tv over internet, websites cant be reached, Devices saying not connected to Internet... slow & buffering. Started Wednesday. Connecting to websites so slow devices reporting internet connection gone (Alexa/NowBox/Android/laptop)
-
claire ♉︎
(@claire_marie96) reported
@bt_uk really poor service, internet has been down a week at my parents house, kept saying an engineer was being sent out but no one showing up, missed doing a family christmas eve tradition today because we were waiting for a no show engineer.
-
BettyBoo
(@bettycarlyle) reported
@bt_uk I’ve been trying to use your chat for the last 4 days to lock in my new deals for my 2 accounts & it never comes up to click on it!!! All I want to do is stay on what I am on which offered on an email for £29.99
-
🏴🇪🇺..Barx..🇮🇪🏴
(@Barx_saoralba) reported
@bt_uk "Anything, anytime" ? Can you fix the problem now then ? On top of the other 2 year old problem of an illegally installed phone cable running through my garage to my neighbours house !
-
greatgooglymoo
(@greatgooglymoo) reported
What is going on @bt_uk? No phone line or wifi for 4 weeks. Not being able to see some family at Christmas due to Covid is one thing, but no signal means we can’t even call or FaceTime my brother or Mum in Australia on Christmas Day. @timfarron is there anything we can do?!
-
Dan Keough
(@Thrashnut) reported
@bt_uk Hi BT any news on our outage? Reported 8 hrs ago.
-
Belinda Harris 🤌🤌🇮🇹🇮🇹
(@Belinda_Harris) reported
@bt_uk does the digital voice service work if broadband is down? Asking for 80+ year old parents who r being forced to have their trusted analogue service disconnected
-
Bob P
(@Sandanista) reported
@BTCare #Fareham Stopping and restarting the hub sometimes works and sometimes it works for a minute then gone. Sometimes getting nameserver errors reported trying to use internet... checking logs etc shows devices being dissociated randomly. Whats going on?
-
Chris B
(@burno67) reported
from
Denny, Scotland
@btsport Morning, I have an active account with yourselves but cannot log in to your app as it says I do not have an active account Advice on how to fix this would be good, trying to view Celtic's European Nights thing