BT (British Telecom)

BT (British Telecom) Outage Report in Neath, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Neath come from postal codes SA11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Neath, Wales 03/29/2024 10:00

March 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Neath, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Swansea, Neath, Port Talbot and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Internet
United KingdomSwansea Internet
United KingdomBridgend Internet
United KingdomBridgend Wi-fi
United KingdomSwansea Internet
United KingdomBridgend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • agarethgates Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • sharonSSN sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LesleyDill226 Lesley-Anne Dillon (@LesleyDill226) reported

    @bt_uk It’s been happening for a while, I know other people who have moved to other providers for a more reliable series record. The ONLY reason I am with BT is for MotoGP, if it continues to fail to record there is no point me staying

  • MariaConyard Maria Turley (@MariaConyard) reported

    @bt_uk So @BTSopenreach @bt_uk have cancelled our engineer visit twice over the course of the weekend because we are apparenting accessing the min req service. Just to be clear, we currently have no broadband. (1)

  • Pilmer Paul Pilmer (@Pilmer) reported

    @09Denno @bt_uk @skytv They’re absolutely awful mate. Just thankfully they cancelled with no charge. No admission of their fault or apology. I will never use them again, that’s for sure! Just going to get a good broadband deal I think for the amount we watch TV!

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • gortbaringa gort baringa (@gortbaringa) reported

    @bt_uk I suggest BT better think of something better than that to keep me as a customer

  • KillerKoalaz ttemme kcaJ (@KillerKoalaz) reported

    Would love to know why my internet gets atrocious on the dot of 7:30 every day when it never did during lockdown. Would ask @bt_uk but dont wanna be charged £70000 for an engineer.

  • vickyjenner1 jennev (@vickyjenner1) reported

    @bt_uk Yet again the wifi messed up after another engineer was down the road at the box. This is getting a joke now, the signal now keeps dropping. Twice in 2 bloody weeks! What am I paying for exactly when I can’t get online.

  • millerboy08 ricky miller (@millerboy08) reported

    Ridiculous how much protection goalkeepers get , scandalous ... never in a million years is that a foul @btsport @adamsummerton

  • ClaireWork2 Claire Work (@ClaireWork2) reported

    @bt_uk more problems with our wi fi having to reset the router and regularly dropping below 30MB ......?????

  • StevenK06633052 Steve (@StevenK06633052) reported

    @bt_uk I cancelled your crap Wi-fi and phone line, your pettiness wouldn’t allow me to transfer my decades old number to my new provider, had your service improved I might have gone back but not whilst you full of woke shite.