BT (British Telecom)

BT (British Telecom) Outage Report in Neath, Wales

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The latest reports from users having issues in Neath come from postal codes SA10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Neath, Wales 12/27/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neath, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath, Swansea and Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomNeath TV

Community Discussion

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BT (British Telecom) Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • GriffinSpurs Griff (@GriffinSpurs) reported from Bridgend, Wales

    Hey @btsport your app and your website is ******* shit. Won’t let me log on

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GiGi2k89 Georgina Mansfield (@GiGi2k89) reported

    @BTSportBoxing @btsport Can I have a refund please, the coverage was terrible. I kept being logged off throughout and had to keep going to checkout.

  • Ettshort Ett Short (@Ettshort) reported

    @bt_uk another day another call not received. Why is it so hard for someone to contact me?? Every time I call, the person I need to speak to is never in the office. Lies, lies and more lies!

  • GISALEGEND Graham (@GISALEGEND) reported

    @SweatDoggGaming @bt_uk @MartinSLewis It is actually baffling how bad this is if honest. Fair play on that change.

  • frostefroste Patrick Frost (@frostefroste) reported

    @bt_uk - upgraded to super fast broadband- which of course doesn’t work and now have no broadband. @O2 - your mobile broadband also not working - taking my money and not getting anything in return. #brokenukplc

  • swarbrickdylan1 Dylan Swarbrick (@swarbrickdylan1) reported

    @bt_uk Totally shocking service from BT. Hours wasted on the phone to resolve an issue, promised phone call today with never happened and they cancelled my BT TV services after 4 days of having it with NO explanation. Passed from person to person with NO explanation.

  • somecallme2019 somecallme2019 (@somecallme2019) reported

    Mental that the Arsenal Everton game isn't on TV in the UK tomorrow. @SkySportsPL @btsport and Amazon are doing such a poor job. Away in australia last week I was sat in a bar with every 3pm kick off on the tvs around me. Sort it out @premierleague

  • JacksDaLad OBE, Jack Coach Trip (@JacksDaLad) reported

    @BoxingKingdom14 @btsport @jakepaul Who cares. It made no difference. He won and would have only won by more if it wasn’t a Knock Down

  • blukeryy DH (@blukeryy) reported

    @GISALEGEND @bt_uk @MartinSLewis Down the road they’ve started to. Probably be a fair while till they get to my road. We’re on the fastest we can get currently.. it’s crazy lol.

  • phillarrs Phil Larrs (@phillarrs) reported

    @bt_uk I mean the consumer price index is an awful measure of things … have Bt salaries and costs gone up 15% . Plus it’s amazingly poor timing as you announced the day before that you were changing the brand! Taking care of your customers !

  • TheAnimalDisco Melissa Blease (@TheAnimalDisco) reported

    Credit where it's due: @bt_uk have gone above and beyond customer services standards to make sure my mum's phone service remains uninterrupted during her home move this Thursday - can't thank them enough 🙏