BT (British Telecom)

BT (British Telecom) Outage Report in Bridgend, Wales

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The latest reports from users having issues in Bridgend come from postal codes CF31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bridgend, Wales 11/22/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bridgend, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Treharris, Bridgend, Tonypandy, Pontypridd, Porth, Treorchy, Pontyclun, Neath and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris E-mail
United KingdomBridgend Internet
United KingdomTonypandy Wi-fi
United KingdomPontypridd E-mail
United KingdomPorth Internet
United KingdomPorth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • Thezimbabwean1 John Rose (@Thezimbabwean1) reported from Llantwit Major, Wales

    @dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cjforms Caroline Jarrett (@cjforms) reported

    It's today's episode of "Is this AI feasible?", I've just registered a complaint with @bt_uk. An alarming email told me service will be cancelled in 48hrs. Turns out their robotic process automation is sending incorrect warnings. Feasible AI?: Nope. Waste of time.

  • AnsariBill Hasbilla ➐ (@AnsariBill) reported

    @btsport @Tyson_Fury I am honestly so bored of Deontay, why ******** do we have to watch this again. I mean i will enjoy seeing him get brayed again but he is just so boring, just says the same stuff. He’s embarassing. All hail 👑 Fury

  • EnRouteIT EnRoute (@EnRouteIT) reported

    @Kirjamo @bt_uk My business broadband has been down for over a week now, and BT keeps giving me a different answer every day, spent over hours each time on call, there is no one to give you a proper explanation why? Asked for the manager, but they will respond in 4 days. I'm switching.

  • mustbecwaced Cllr Lynn Riley (@mustbecwaced) reported

    @bt_uk I appreciate the difference in definition. In my case the issue is clearly a failure of internal systems @bt_uk rather than a physical fault. At some point I will be going very public about the extra risks to a cancer patient unable to access online consultations

  • toddykent Toddy (@toddykent) reported

    @bt_uk @MoneyTelegraph I have been trying to close my account now since February and yet I am still getting bills! Complaint closed without resolution. Nice to see your customer service has improved from atrocious to abysmal.

  • barnwell_dave Dave Barnwell (@barnwell_dave) reported

    @bt_uk your website My BT section doesn't work on Mac with Safari or Chrome, you can't see bills or usage, it throws javascript errors in the console. It only works with Firefox on Mac. #wewbsitefail

  • mustbecwaced Cllr Lynn Riley (@mustbecwaced) reported

    @891Radio4 featuring more appalling service from @bt_uk @WeAreOpenreach. Understanding the risks faced by customers with no services doesn’t seem to feature

  • Wardie___ SMG | Wardie___ (@Wardie___) reported

    Absolutely disgusting service from @bt_uk!! Been waiting for internet for over 4 and half weeks now in my new house and all I keep being told is “we’ll update you in X days” Terrible, can’t work and now loosing out on salary!! Should I try @SkyUK?

  • _rob_p_ Robin Phillips (@_rob_p_) reported

    @bt_uk It went off again and came back on a few mins later. Just received the 4G minihub thing. It’s pointless because it doesn’t have Ethernet. I’m not going to reconfigure my whole home network. If it had Ethernet I could just plug it into my router. No wonder people don’t use them

  • DanielsJet Jeanette Daniels (@DanielsJet) reported

    @bt_uk Created on: 17 May Complaint ref: VOL013-587562504305 A manager please call before 2pm today- this request from 2 days ago & still no call! I had a call to my landline from a call centre (not a manager) the line disconnected - ironic for BT! #stillwaiting