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BT (British Telecom)

BT (British Telecom) service status in Bridgend, Wales

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Bridgend come from postal codes CF31 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridgend, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Bridgend, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Bridgend, Tonypandy, Treorchy, Pontyclun, Ferndale, Maesteg, and Treharris.

CityProblem TypeReport Time
Pontypridd Wi-fi 8 days ago
Pontypridd Internet 14 days ago
Pontypridd Internet 20 days ago
Bridgend Total Blackout 21 days ago
Pontypridd Internet 22 days ago
Tonypandy Internet 26 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • maharajablues
    Maharaja Blues🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🎸🥃 (@maharajablues) reported from Ogmore-by-Sea, Wales

    @bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • Davetails
    David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • sharonSSN
    sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • gwentvillan
    ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • steveirv39
    Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • agarethgates
    Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • Owsh94
    Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • 4rickus4
    Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • Racingdanny8
    Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • noonanwales
    mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 265kay
    ӄǟʏ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐝 (@265kay) reported

    @stunic23 @btsport Lingard was never in an offside position. When he passed to Ronaldo, he was onside, and in doing so, fell over a Villarreal player, but that player was always in front of him.

  • Moirai2020
    Sol (@Moirai2020) reported

    @bt_uk Complaint VOL013-612582541921: 2 mths since I ordered broadband & you still can’t confirm when it will be fitted, despite needing it for work.String of delayed engineer visits,escalated to exec complaints & now Gemma Nicholls isn’t even responding. Is anyone there competent?

  • Moirai2020
    Sol (@Moirai2020) reported

    @Ofcom @bt_uk - it would be nice if they pulled their finger out and actually DELIVERED a fibre service! I’ve now been waiting two months and just get constant BS and delays complaint- VOL013-612582541921

  • AnniePShoreham
    Ann Palmer (@AnniePShoreham) reported

    @bt_uk Our agreed workaround is to take the Ethernet cable out of the main router to force it into the 4G. This solution has worked in the past when connection was unstable. Still need and answer please

  • wackojacko2506
    K (@wackojacko2506) reported

    @btsportfootball The ucl highlights show is terrible. No reference to who is playing (unless you have mastermind knowledge of club badges) and no information as to who scored and when! Give it back to sky or itv. #btsport #UCLTONIGHT

  • EilidhS
    EilidhS (@EilidhS) reported

    @bt_uk Part 3: Is it legal to cut a customer off with no warning? She might not have had a mobile, or know how to use it. Each time she called, she was passed to Billing, then to Sales, then asked about all the details of the previous package which was all ON_LINE AND INACCESSIBLE!...

  • EilidhS
    EilidhS (@EilidhS) reported

    @bt_uk Part 1: A tale of terrible customer service: My dad died 3 weeks ago. My mum rang you yesterday to inform you that the account holder had died and that she wanted to set up a new package. She was told she would get a call today at 2p.m. but...

  • Annelovestoswim
    Anne Renshaw (@Annelovestoswim) reported

    @bt_uk can someone please help? My mum has had no landline for a week and relies on it for her home panic alarm system. It was supposed to be fixed by last night and we’ve had no updates and she can’t get through to the helpline.

  • cameronscotferg
    CameronWHUFC (@cameronscotferg) reported from Warwickshire, England

    @bt_uk what is the fix for the PS5 BT App?? It’s just on for 20 seconds and then freezes…Need a fix before tonight! Shocking!!

  • kbadatch14
    Karandeep Badatch (@kbadatch14) reported

    @thatgoatmessi @btsport He did **** all in the game, he lost possession 9 times out of 10, and the bt sport commentators absolutely loved when he scored the tap in, they said he's the goat after that😭😭