BT (British Telecom) Outage Report in Bridgend, Wales
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The latest reports from users having issues in Bridgend come from postal codes CF31.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bridgend, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Bridgend, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Pontypridd, Porth, Treharris, Tonypandy, Treorchy, Pontyclun and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Internet | |
| Pontypridd |
Internet | |
| Porth |
Internet | |
| Treharris |
Internet | |
| Treharris |
Internet | |
| Treharris |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Bridgend, Wales
Latest outage, problems and issue reports in Bridgend and nearby locations:
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Sarah Bell
(@danygraig70) reported
from
Porthcawl, Wales
@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
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sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Burdon
(@turchest) reported
Best thing about @bt_uk going to digital voice is that, hopefully, very soon nobody’s will have to use @bt_uk and that they go out of business. Use anyone else. They’re the worst, most unreliable and untrustworthy company there is.
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Andrew Charman
(@CharMonkey) reported
@bt_uk Is there a problem with internet in OX17 area?
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Lisa Sherratt
(@Lisasherratt) reported
@bt_uk I've heard this all before and the hub has always been the problem.... I will follow the instructions this weekend and see what happens. But as I said in my message, typical at the end of a contract.
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🎸🤘🏻Nugwin73™🎮📷⚒️
(@nugwin73) reported
@hol666 @bt_uk mine has been fine until last night. Had to reset the router and it never reconnected.
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Mark Greaves
(@DynamicAscents) reported
@bt_uk Hi since latest firmware update to smart hub 2. My Hybrid Connect now doesn’t work. Flashing red signal bars constantly. Can you help please.
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Ruth Grindey
(@RuthGrindey) reported
@bt_uk I get that, but what is a worry is that the line came down last Saturday - how come six days later you don’t know what is needed to fix it, and therefore can’t inform your customers more specific detail.
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Matt Jones
(@MattJones91) reported
@bt_uk Hi Claire, I can’t see anywhere to log the fault on that link I’m afraid. It also shows 4 faults but only one has a resolution date/time 17:01 tomorrow - which is far too long to be without WiFi - we have guests arriving this evening. Can this be escalated?
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Simon Blundell
(@SimonBlundell) reported
@bt_uk My Broadband has been down for a WEEK !!!!! You keep giving fix dates and keep changing them now you state that there is no predicted fix date FFS when are you going to bring back my broadband ? Oh by the way your customer service is non existent !! My postcode is DL14 0TN
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Sean Cronin
(@SeanCro32891966) reported
@bt_uk how many levels of escalation does one company need to get things sorted. Yet another call indicating out complaint has been escalated but still not resolved.
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🎅🏻That Christmas Witch🎅🏻
(@thatwisewitch) reported
@bt_uk It’s sorted now i managed to get through to customer services thanks