BT (British Telecom)

BT (British Telecom) Outage Report in Bridgend, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bridgend, Wales 02/26/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bridgend, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Ferndale, Maesteg, Pontyclun, Treharris, Porth, Bridgend and Tonypandy.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomFerndale Wi-fi
United KingdomMaesteg E-mail
United KingdomPontyclun Internet
United KingdomTreharris Total Blackout
United KingdomPontypridd Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • sharonSSN sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • maharajablues Maharaja Blues🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🎸🥃 (@maharajablues) reported from Ogmore-by-Sea, Wales

    @bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • Paulowen300Paul Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

  • agarethgates Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FaringtonGamer FazzyGamer (@FaringtonGamer) reported

    @bt_uk Hi, my fibre 900 broadband deal is up on the 24/03/23 and I can't afford the increase. Can I just switch providers. I assume I don't have to call to cancel as its expiring? Regards

  • Tomahol1 Tom Holland (@Tomahol1) reported

    8 missed resolution dates now @bt_uk. Not only that, you've changed the fault to fixed, and now I can't track it. You owe me so much compensation I'm going skiing. Offline for over 10 weeks. Explain.

  • AlloftheAs AlltheAs (@AlloftheAs) reported

    Stay away from @bt_uk for internet. I have to cancel my contract early as leaving my flat and they are charging me close to £260 for early cancellation.

  • Iamlordofdark The GrimReaper (@Iamlordofdark) reported

    @boneys26 @bt_uk Yeah i still can't log in but the phone service is usually good ive till 28th to pay my bill , so hope they fix it soon

  • the1robyn Robyn ♥️ (Taylor's Version) (@the1robyn) reported

    @JoshuaN08343082 @bt_uk I’m having the same issue! It���s connected on my router but nothing connects.

  • PaulTho13724590 Paul Thomas (Fagioli) (@PaulTho13724590) reported

    @bt_uk this company has the worst customer service . They hate customers. The service is appalling. The staff are useless. The lack of professionalism is astounding

  • its_dooley ItsDooley (@its_dooley) reported

    good job @bt_uk move home use your moving home service line goes active and still no internet now have to wait until Saturday for an engineer to come out. in the mean time im hotspotting off my phone i guess

  • liminalhackney David (@liminalhackney) reported

    Quite the something from @EE / @BTCare - after clicking to check prices getting a sales call as somehow you see consent by just going on your website to call and push. Makes me know I will never use you.

  • Rosie64450203 Rosie (@Rosie64450203) reported

    After 3 weeks of complaining to BT and ask for a manager to call back I have been unsuccessful. I was told via inbox that a manager would call me on 20/3 and this did not happen. The customer service is absolutely appalling. @bt_uk

  • Thefootyblognet Scott Johnston (@Thefootyblognet) reported

    Hey @bt_uk how come there’s no service in My BT to contact you regarding a slow Wi-Fi problem?