BT (British Telecom)

BT (British Telecom) Outage Report in Bridgend, Wales

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The latest reports from users having issues in Bridgend come from postal codes CF31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bridgend, Wales 12/13/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bridgend, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Ferndale, Treharris, Pontyclun, Pentre, Tonypandy, Bridgend, Pontypridd, Porth and Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomFerndale Wi-fi
United KingdomTreharris Internet
United KingdomPontyclun Internet
United KingdomPentre Internet
United KingdomTonypandy E-mail
United KingdomBridgend Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • Thezimbabwean1 John Rose (@Thezimbabwean1) reported from Llantwit Major, Wales

    @dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • seagerdeluxe Blank (@seagerdeluxe) reported

    @bt_uk After all this I've just been told that it's up to me to call AGAIN and repeat myself AGAIN to try and find out what's going on. Unacceptable @bt_uk @OpenreachHelp . How about you find out what's going on and call me to let me know what's happening? It's called customer service.

  • revPACman Revd Paul A. Carr (revPACman) (@revPACman) reported

    @bt_uk My bill has no concession for the abysmal service you've provided.

  • BeesleyPenny Penny Beesley (@BeesleyPenny) reported

    @bt_uk As a business customer I am appalled with the customer service we have received from BT for over a year we have not been able to use our handset and have been passed from one csr to another and with no resolution whilst still holding up our end of the contract

  • StepBD Prof Stephen Boyd Davis (@StepBD) reported

    @bt_uk Thank you. I’m impressed that you came back to me. I had no time to do this yesterday. (I’ll switch to DMs after I’ve spoken with the value team. And maybe switch back to public tweets if they don’t solve the problem!).

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @bt_uk Thanks @bt_uk better service in one tweet than 6 phone calls with @Plusnet

  • b3nthom4s Ben Thomas (@b3nthom4s) reported

    Having to work which means I have to battle with the ridiculous Internet ... really wish we hadn't gone with @bt_uk never had such a bad service. Between constant drops of speed mixed with complete outages this is a soul crushing uphill struggle. Not in the mood at all.

  • mstarmatt M (@mstarmatt) reported

    @bt_uk I wish you’d take action with our broadband issues. The service just randomly drops almost daily

  • larryjohnpage1 larry john page (@larryjohnpage1) reported

    RT @btsport: RT @btsportufc: - Finding motivation as P4P no. 1 - Colby's broken jaw - The fire extinguisher incident - Leon Edwards' title chances When…

  • lreid71 lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk you should be ashamed of how you treat your customers! Shocking treatment, useless updates! Appalling, poor service! I’ll be leaving you as soon as possible after 30 years of being a customer

  • richard_fortune Richard Fortune (@richard_fortune) reported

    Hi @bt_uk, my broadband and landline have just stopped out of the blue. I reported this and your service has checked the line, declaring there is a fault. You texted to say you AIM to fix by midnight on the 9th November! No you need to sort this now in the next 4 hours.