BT (British Telecom) Outage Report in Bridgend, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bridgend come from postal codes CF31.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bridgend, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Bridgend, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Treharris, Pontypridd, Pontyclun, Ferndale, Porth, Bridgend, Tonypandy and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Total Blackout | |
| Pontypridd |
Internet | |
| Pontyclun |
Internet | |
| Pontyclun |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Bridgend, Wales
Latest outage, problems and issue reports in Bridgend and nearby locations:
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sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Sarah Bell
(@danygraig70) reported
from
Porthcawl, Wales
@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Prof Jonathan Pitches
(@jpitches68) reported
Funny that the 'cancel your free subscription' to #Britbox button is just off the screen on the @bt_uk account pages...
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Jason Pope
(@Jason_Pope) reported
@realadamsharpe @bt_uk Hi, any progress on this? I have the same issue. Thanks
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Ambrose
(@ambrosehwith) reported
if I gave an uncharged juul and six plastic spoons to a cage full of monkeys I firmly believe they could create a better internet service than @bt_uk
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Joshua
(@JoshGray91) reported
@bt_uk Rita Please help me
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Anti Pension Scams Special Interest Group.
(@anti_scams) reported
Changed to digital without discussion , changed number without notification or information with emergency services needed absolutely disgusted @bt_uk @MoneyTelegraph
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Captain Nemo
(@Captain55565220) reported
@btsport @GlitchUK_ @seyiakiwowo what a bunch of vacuous garbage.
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Jonathan Longhurst
(@Jon_Longhurst) reported
@WeAreOpenreach @OpenreachHelp @bt_uk 5 weeks to wait for an engineer for high fibre BT, 5 confirming msgs to make sure we are in, followed by a no show engineer! 1.5 hrs calling customer service and now informed it will take 5 weeks to get the right cable! Unacceptable.
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Richard Tomlin
(@richtomlin) reported
@CameramanAlan Yeh update on 18th April broke connection between 5G and 2.5G devices on the network. Took me a while to figure out why printer and HomePod no longer worked - Bt hub update broke it. @bt_uk please roll back firmware ASAP
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MyaToesLuv
(@Ladyluck93xx) reported
@bt_uk I recently spoke with advisors who helped me solve a problem, someone living at an old address of mine successfully set up broadband and tv in my name. Managed to close the account but who do I speak to to have the hard search removed from my credit report. I have a ref no
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Lucinda
(@Lucinda__Willis) reported
@bt_uk There’s a Priority Services Register for gas/elec and I’ve been advised that there’s something similar for broadband suppliers. I need to make sure that they will be prioritised for repairs should there be issues as they rely on their broadband e.g. calling for help in a fall. Ta