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BT (British Telecom)

BT (British Telecom) Outage Report in Bridgend, Wales

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Bridgend come from postal codes CF31 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridgend, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Bridgend, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Bridgend, Tonypandy, Treorchy, Pontyclun, Ferndale, Maesteg, and Treharris.

CityProblem TypeReport Time
Pontypridd Internet 5 days ago
Pontypridd Internet 12 days ago
Bridgend Total Blackout 12 days ago
Pontypridd Internet 13 days ago
Tonypandy Internet 18 days ago
Pontypridd Phone 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • Davetails
    David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • dave_maydew
    Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • andyj7
    Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • danygraig70
    Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • llangyjack
    jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • Racingdanny8
    Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • GriffinSpurs
    Griff (@GriffinSpurs) reported from Bridgend, Wales

    Hey @btsport your app and your website is ******* shit. Won’t let me log on

  • TheRealTR19
    Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • Thezimbabwean1
    John Rose (@Thezimbabwean1) reported from Llantwit Major, Wales

    @dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • simoncoolston
    Simon❌ (@simoncoolston) reported from Rhoose, Wales

    @btsport box office to watch ufc is total bull shit when I pay for bt sports to watch ufc and then you pick and choose for us to pay again then for main events !! Piss take 😤! #bt #ufc

  • dave_maydew
    Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • gwentvillan
    ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • dafyddlewis82
    Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • guido342
    David Guy (@guido342) reported

    @bt_uk @carolinegibb Same problem since your 'update' earlier on BT TV Box PRO.

  • andyaaa09
    Andyandyandy (@andyaaa09) reported

    @bt_uk what is going on with the bt tv pro box. I followed all your “instructions” it’s worse than it was before. Please sort it! Your failing to provide a service I pay for so you better not charge me until it’s sorted

  • DanRear1984
    Dan Rear (@DanRear1984) reported

    @bt_uk I’ve already tried that. None of my subscription channels are working. I received a text this morning to say there maybe issues with my tv but surely they should be resolved now?

  • NatTheNocturnal
    ✯ Natalie ✯ (@NatTheNocturnal) reported

    You know they say bad things come in threes.. well, I had my three so no more please!! • No hot water since Monday morning • No heating since Monday morning • My Wi-Fi has gone down Thankfully @bt_uk are on it & luckily I have a mini hub already that they’ve switched on

  • guido342
    David Guy (@guido342) reported

    @mikeburnieactor @bt_uk Me too, their update sent earlier is a cockupdate. Tried to fix one recording problem and created s worse one. I reported it 'reboot the hub' stock answer. BS

  • NatTheNocturnal
    ✯ Natalie ✯ (@NatTheNocturnal) reported

    Ah great.. now my bt Wi-Fi isn’t working!! This has just been a **** day! The @bt_uk hub is solid orange. I’ve switched off and on, that didn’t help. What do I do @BTCare

  • TheGingerGringa
    TheGingerGringa (@TheGingerGringa) reported

    @bt_uk, Why are none of my channels working? I've run your diagnostic fix, by texting you, and it has made it worse. At least I got the channels before, just with poor signal.

  • nickii5979
    Nickii sultan (@nickii5979) reported

    @bt_uk service has been down for hours now and yet noone to be able to speak to to get sorted

  • Kai_Furr
    Kai_Furr (@Kai_Furr) reported

    @bt_uk is there's a reason I get a letter saying that my monthly bill is going up today, but when I'm trying to chill and twitch stream my Internet service has disconnected three times in the last 20 minutes?

  • BowlesAnd
    George and Karen Bowles (@BowlesAnd) reported

    @bt_uk Joke! No call today either. Just an email telling us you have closed our complaint, and that you are please to have helped! This company is ridiculous.