BT (British Telecom)

BT (British Telecom) Outage Report in Bridgend, Wales

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The latest reports from users having issues in Bridgend come from postal codes CF31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bridgend, Wales 10/30/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bridgend, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Tonypandy, Bridgend, Treharris, Neath, Porth, Pontypridd and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontyclun Internet
United KingdomTonypandy Internet
United KingdomBridgend Internet
United KingdomTreharris Internet
United KingdomTreharris Internet
United KingdomNeath TV

Community Discussion

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BT (British Telecom) Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • DSebburn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • CitrusArtsUK Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • maharajablues Maharaja Blues🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🎸🥃 (@maharajablues) reported from Ogmore-by-Sea, Wales

    @bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?

  • sharonSSN sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • cymruchris Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported from Church Village, Wales

    @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • agarethgates Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

  • CitrusArtsUK Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • Paulowen300Paul Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _ProfessorBrit_ ProfessorBrit (@_ProfessorBrit_) reported

    @bt_uk Hey, Do you have any inkling to when the uk wide broadband issues will be resolved? The time to fix in my area keeps getting pushed back and it's starting to get silly for the proposed fix. The last one being pushed from 3am to 9am!

  • tmupchurch TU (@tmupchurch) reported

    @bt_uk OK, his badge had BT, EE, and MoneyExpert on it, so maybe it was legit -- but a guy appearing on my doorstep with a pen and pad, asking to check if I was with BT and how my speed is doing, is never going to get inside, because I would need to verify this before speaking.

  • SightScreenCJ Sight Screen Cricket Journal (@SightScreenCJ) reported

    Things we like to see: Shakib pretending to make the DRS review signal. It looks like he’s enjoying himself despite the game situation. #BANvsSL #BTSport

  • Kevinde90524281 Kevindelaney (@Kevinde90524281) reported

    @bt_uk Had too cancel bt sport simply because they have useless commentater for the soccer

  • hkbears1 Judy Lasis (@hkbears1) reported

    I’m seriously peed off with @btsport, they always make it as difficult as possible to login to watch Sport for which I pay a fortune! and now I’ve just spent another 30mins having to get 2 step authentication which I didn’t want! 😡🤬😤

  • that_dude2022 Tezz (@that_dude2022) reported

    @bt_uk hey! My grandads landline has been out most of the afternoon/evening! As their elderly / blind & noway of communicating anyone in an emergency. No contact N.O to call to talk to an actual person to sort this. What gives!? 😠

  • fttppro FTTP Pro (@fttppro) reported

    @justyna11520884 @bt_uk We have had confirmation from @WeAreOpenreach that there is a Major Service Failure effecting the SA postcode area of Wales one of our clients is effected FTTP connection went down 01:04 this morning! ETA on fix potentially 14:00 today 🤞

  • Billybop Billy McKirdy (@Billybop) reported

    @bt_uk Hi Trevor Thanks for responding. We need the telephone socket for the internet connection but we have no easily available power sockets to connect the router. I’m looking for suggestions/solutions if possible or a visit to fix the issue. Thanks Billy

  • Vikki_M_W Vikki (@Vikki_M_W) reported

    @bt_uk Internet is off. Blue light on router is still on. Tried restarting. Not working. Can you help?

  • fernleyj Joe Fernley (@fernleyj) reported

    @OpenreachHelp Still down guys. De am openreach issue. And @bt_uk are aware. @ee struggling here too. Coincidence?