BT (British Telecom)

BT (British Telecom) Outage Report in Bridgend, Wales

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The latest reports from users having issues in Bridgend come from postal codes CF31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bridgend, Wales 03/09/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bridgend, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Bridgend, Pontypridd, Ferndale, Maesteg, Treharris and Porth.

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City Problem Type Report Time
United KingdomPontyclun Internet
United KingdomBridgend Internet
United KingdomPontypridd Total Blackout
United KingdomBridgend Phone
United KingdomPontypridd Internet
United KingdomPontypridd Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • agarethgates Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • sharonSSN sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • maharajablues Maharaja Blues🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🎸🥃 (@maharajablues) reported from Ogmore-by-Sea, Wales

    @bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rogergabb Roger Gabb 💙 (@rogergabb) reported

    @bt_uk really annoyed! Upgraded to Full Fibre on Friday and it’s still not working! Now am told that the Open Reach Engineer that was supposed to be coming today was not booked so I’ve got to wait until Wednesday with no broadband. Open Reach is the problem!

  • stuartwillis17 stuart.willis (@stuartwillis17) reported

    Fuming @bt_uk automatic cancelling complaints placed and not prepared to refund for 4 days with no Internet or TV package. Such poor customer service. Happy to pest to upgrade but not happy to make service work

  • GorgeousHugo lol1966 (@GorgeousHugo) reported

    Absolutely appalling service from BT. No phones at work since 16th December despite 3 engineer visits and hours spent repeating complaint to overseas call centre. If you’re thinking of changing, shop around! @btbusinesscare

  • AdvantureTimeUK AdvantureTimeUK (@AdvantureTimeUK) reported

    @bt_uk And to tell me to get rid of over 500 pounds worth or equipment should not be allowed. You should make your hubs compatible with ANY 3rd party additional equipment I want. I pay my bill. So who are you to limit what I can put on the network?

  • ptrangjenny Cheri (@ptrangjenny) reported

    @btbusinesscare internet and phone down since Saturday and for a business, its our busy period and you closed. Now im waiting for ages on the phone. Sort it out please! Or give me back my money so I can go somewhere else

  • rogergabb Roger Gabb 💙 (@rogergabb) reported

    @bt_uk The BT guy on Saturday quite sensibly said that he would send us a mobile router for delivery today to keep us going but now that has been delayed as well! So we’ve been without broadband since Friday. Terrible service 🤬

  • Alasdairpkirby Alasdair Kirby 🏋️🥋🤼🖥️🎞️ (@Alasdairpkirby) reported

    Last weekend, I decided to upgrade my broadband and TV package with @bt_uk I could have looked elsewhere as I'm in Virgin fibre area, but as we may be moving I decided to hold off for a while. Plus I had been happy with service. What could go wrong /1

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @l_60db Sorry about the issues, If this is related to a business account could you please send to @btbusinesscare so we can discuss. If you could provide your name, business name, address and telephone number thanks

  • LewisJW96 Lewis ⛩️ (@LewisJW96) reported

    @LFC__Missy @smtm_lfc1975 @btsport It's just extremely minor, there's so many reasons to moan about the "woke brigade" and stuff like that. If it was Person of the match, I'd be inclined to agree. Player of the Match is still correct, it really shouldn't be an issue for anybody at all, there's no reason for that

  • haaa_shi HK (@haaa_shi) reported

    @virginmedia All I want after all these issues I’ve been having is a Wi-Fi booster provided. One I don’t have to pay for like when I was with @bt_uk. After all the things I put up with I’d say this is fair 12 days since I went live and have atrocious customer service and Internet service