BT (British Telecom)

BT (British Telecom) Outage Report in Bridgend, Wales

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The latest reports from users having issues in Bridgend come from postal codes CF31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bridgend, Wales 03/05/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bridgend, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Bridgend, Pontypridd, Ferndale, Maesteg, Treharris, Porth and Tonypandy.

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City Problem Type Report Time
United KingdomPontyclun Internet
United KingdomBridgend Internet
United KingdomPontypridd Total Blackout
United KingdomBridgend Phone
United KingdomPontypridd Internet
United KingdomPontypridd Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pompeygeorge George Stevens (@pompeygeorge) reported

    @bt_uk Halo 1. I quote again: “never pay more than a new customer” source: bt website. Which bit of this am I misunderstanding?

  • youngin_uk Captain PubWatch (@youngin_uk) reported

    Here @bt_uk I think it's about time you rolled out FTTP where I live like. I'm sick of having crap download speeds cos the bloody cabinet is a million miles away.

  • OneAlfieLee Alfie Lee (@OneAlfieLee) reported

    @EE my @btsport app is no longer working (ID003) after switching from free add on to paid one! This is a travesty for the weekend! Help!

  • pompeygeorge George Stevens (@pompeygeorge) reported

    @bt_uk “Never pay more than a new customer” fairly straightforward to me. And yet if I login as new user same deal £20 a month difference.

  • rickyleaves Ricky Leaves (@rickyleaves) reported

    @bt_uk I placed an order for my 88 year old Nan over a month ago and it is still not working. She is elderly, disabled and vulnerable and has no phone line as her existing provider cancelled her phone line. Unacceptable!

  • danny_hay73 Danny Hay (@danny_hay73) reported

    Here I am at home with BT Full Fibre 900 and I have switched my phone to 4G as it’s faster.. absolute joke BT, you should be absolutely ashamed... worst broadband ever and at a cost of £69.99 per month @bt_uk

  • ChrisTeague2 Chris Teague (@ChrisTeague2) reported

    @BTCare still can't get my 800gig of files off bt cloud, two months now is stressing me out, any news on a fix its getting embarrassing for BT #btcloud

  • sha44444 Sharon (@sha44444) reported

    @bt_uk Disgusted at non service received.Moved house 5 days ago.Prebooked for connection 3weeks before.Promises not met,fobbed off,lied to.Still no service and turns out a condemned telegraph pole.Catalogue of errors/lies.Sorry but at home keyworkers need better #btopenreach #bt

  • reason2485 nr (@reason2485) reported

    @jake_martin1995 @bt_uk Yes ur right mate building kind new but poor connection as school right opposite me and electric building to had sky not to bad connection on fibre got bt but worse with fibre awful at certain times day have no choice to get disc now hoping it gone do job

  • Ellie80687027 Ellie (@Ellie80687027) reported

    @bt_uk And I had nothing from you .... this is why people are tired of you @bt_uk I will pay the £302 I supposedly owe you - minus the money you still owe me in compensation for your **** service last year that has actually led me here ......