BT (British Telecom)

BT (British Telecom) Outage Report in Llantwit Major, Vale of Glamorgan, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llantwit Major, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llantwit Major and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llantwit Major, Vale of Glamorgan, Wales 03/28/2024 13:20

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llantwit Major, Vale of Glamorgan, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Barry, Bridgend, Caerphilly and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Llantwit Major, Wales

Latest outage, problems and issue reports in Llantwit Major and nearby locations:

  • murfilicious Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • DSebburn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • GhGriff27 Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • DaveBStDW Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • martzreed1975 Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • jaisullivan Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • maharajablues Maharaja Blues🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🎸🥃 (@maharajablues) reported from Ogmore-by-Sea, Wales

    @bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • darth_noga Noga Fett (@darth_noga) reported from Barry, Wales

    Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CloneKorp ©𝕃𝓞N̵͕͖̭̞͌̚🅴 (@CloneKorp) reported

    @bt_uk We already had an engineer come out, who didn't even inform me he had been. The problem has not been fixed and to be honest I don't think they even showed up at all. We now have to wait until Friday for a possible fix. This is my life, my home, my everything you are effecting.

  • Tom_Crabb Tom Crabb (@Tom_Crabb) reported

    @Dan_Crabb @btsportcricket @btsport Unbelievable! Why would you mention that catch that never was, too soon...

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Think @bt_uk and @WeAreOpenreach @OpenreachHelp are trolling us now. 12th day with no phone or broadband. Date keeps slipping, now to 6th September. I phone they say they'll be doing it today. Engineer in our cabinet knows nothing. Vans all around area. No fix. Sick. Of. This.

  • br41ndeadfans #25 (@br41ndeadfans) reported

    @England @bt_uk WHAT DO YOU THINK OF PENGLAND? ****! WHAT DO YOU THINK OF ****? Pengland! THANK YOU! That’s alright! WE HATE PENGLAND, WE HATE PENGLAND!! WE HATE PENGLAND, WE HATE PENGLAND!! WE HATE PENGLAND, WE HATE PENGLAND… WE ARE THE PENGLAND, HATERS!!!

  • Bensips_91 Ben (@Bensips_91) reported

    @bt_uk BTs usless customer service once again.... been waiting since January for an aerial installation.... Why on earth I ever went with these clowns

  • clairemknight Claire Knight-Noël (@clairemknight) reported

    @bt_uk Is there issues with the network in NR16 as my can’t get any emails…and the hub showing network error please advise before he starts fiddling with settings - Thanks 🙄

  • zuzino Toffee Cleggy (@zuzino) reported

    @England @bt_uk @Kalvinphillips Not bad for someone whose main contributions were 1 assist and running around the pitch at 8mph during the Euros.

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported

    @OpenreachHelp Is there anyone to escalate this to at your company or @bt_uk ? All the customer service staff are lovely, but sadly this doesn't fix our problem.

  • MoggMentum #MoggMentum (@MoggMentum) reported

    @bt_uk just want to say your customer service has also been disappointing in the past but the gentleman who just spoke to me on the phone was an absolute star, from your Cardiff office. Proper good service, must say its changed my overall opinion on you. Thanks 👍

  • DebbieBennettPR Debbie Bennett (@DebbieBennettPR) reported

    @BTCare make appointments telling me there are internal and external faults with my line but engineer arrives and says nothing wrong 11th engineer since March and still no resolution #notfitforpurpse