BT (British Telecom)

BT (British Telecom) Outage Report in Llantrisant, Rhondda Cynon Taf, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llantrisant, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llantrisant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llantrisant, Rhondda Cynon Taf, Wales 10/08/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Llantrisant, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Porth, Cardiff, Pontypridd, Tonypandy, Pontyclun, Mountain Ash, Bargoed, Caerphilly, Ferndale, Bridgend, Treharris and Hengoed.

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City Problem Type Report Time
United KingdomPorth Internet
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomPontypridd Internet
United KingdomTonypandy Wi-fi
United KingdomCardiff Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Llantrisant, Wales

Latest outage, problems and issue reports in Llantrisant and nearby locations:

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • martzreed1975 Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • jaisullivan Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • DSebburn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies

  • darth_noga Noga Fett (@darth_noga) reported from Barry, Wales

    Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?

  • GhGriff27 Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pompeygeorge George Stevens (@pompeygeorge) reported

    @bt_uk “Never pay more than a new customer” fairly straightforward to me. And yet if I login as new user same deal £20 a month difference.

  • patrickarobey Patrick Robey (@patrickarobey) reported

    Rang @bt_uk for help at 1pm today. Advised told me she would "check a few things out" and get back to me in around 10 minutes. " 2 hours 45 mins late I still have not heard a word. Is this the service I pay for ?

  • mattyholden7 Matthew Holden (@mattyholden7) reported

    BT Broadband : definitely the households worst investment @bt_uk #fixyourinternet

  • reason2485 nr (@reason2485) reported

    @jake_martin1995 @bt_uk Yes ur right mate building kind new but poor connection as school right opposite me and electric building to had sky not to bad connection on fibre got bt but worse with fibre awful at certain times day have no choice to get disc now hoping it gone do job

  • ChrisTeague2 Chris Teague (@ChrisTeague2) reported

    @BTCare still can't get my 800gig of files off bt cloud, two months now is stressing me out, any news on a fix its getting embarrassing for BT #btcloud

  • chippers84 Samuel Hickey (@chippers84) reported

    @bt_uk @WeAreOpenreach just want to say I think your service is absolutely rubbish! Tell us a repair was gonna be done by today and we had to CALL you to find out it’s now been pushed back to Wednesday complete joke worst decision join you!!!! #conmerchants

  • ClaireWheelan Claire Wheelan (@ClaireWheelan) reported

    @bt_uk Please help! Incredibly slow internet for days now and the number on your website (0800 800 150) is ringing out.

  • johnwithbeard John (@johnwithbeard) reported

    @bt_uk And then it says you won’t renew since I am landline only. Used to be broadband also but bt infrastructure so poor outages too long and frequent. 30 plus years as customer and bt won’t renew line saver. Not happy

  • _oFisher George Fisher (@_oFisher) reported

    @bt_uk I’m not getting the speeds I should be getting ? Look how awful it is ? What can I do ?

  • CashmenTips Cashmen Tips (@CashmenTips) reported

    @bt_uk I have BT WiFi and TV with Sports and it hardly ever works they came out and fix the WiFi but sports still doesn’t work... have to use my phone for it to work