BT (British Telecom)

BT (British Telecom) Outage Report in Llantrisant, Rhondda Cynon Taf, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llantrisant, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llantrisant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llantrisant, Rhondda Cynon Taf, Wales 01/02/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Llantrisant, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Tonypandy, Pontypridd, Ferndale, Treharris, Blackwood, Pontyclun, Caerphilly, Pentre, Bridgend, Barry, Newbridge, Porth and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomTonypandy Phone
United KingdomCardiff E-mail
United KingdomPontypridd Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Llantrisant, Wales

Latest outage, problems and issue reports in Llantrisant and nearby locations:

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • iainmspillane anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales

    @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • Statto1927 Simon Hiscocks (@Statto1927) reported from Barry, Wales

    Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • DaveBStDW Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • murfilicious Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • martzreed1975 Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • maharajablues Maharaja Blues🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🎸🥃 (@maharajablues) reported from Ogmore-by-Sea, Wales

    @bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Niksfridge Nicola Selfridge (@Niksfridge) reported

    @MoneySavingExp My Nan seems to be paying an awful lot to @bt_uk which my Mum is going to try and get to the bottom of but my question is can someone who prefers paper bills be expected to pay £3 every time? I know it's old fashioned but she's more organised with paperwork

  • tarchappell85 Tom (@tarchappell85) reported

    @bt_uk is there a service outtage in London at the moment?

  • blondiebombsite Anita (@blondiebombsite) reported

    @bt_uk Well after 40 years of being loyal to you we get a ridiculously expensive quote off you for phone and broadband, then when we decide to leave to go to another company that will save us over £40 per month you won’t let us keep our number Very bad customer service

  • coffeedollee Joanne Hawkin (@coffeedollee) reported

    Hi @SkyHelpTeam I need an internet service. I tried to switch to @bt_uk on a fibre promise, but now they can’t even offer basic broadband. I don’t know what they’ve done to the line. How quickly can you get me back to a Sky service? I still have all the Sky equipment set up here.

  • GhaderiShirin Shirin Ghaderi (@GhaderiShirin) reported

    @bt_uk Both myself and my sister are Doctors working from home & we depend on a functioning & fast internet. We’ve been waiting for WEEKS for a BT engineer to fix our FO line. After hours of hanging on the phone line and a clueless Customer Service, we are still nowhere #BT

  • JeffCMRT Jeff Carroll (@JeffCMRT) reported

    @BTCare are you having Broadband issues in LA21 area please? Ours has been iffy for a week or so!

  • jasonbellamy1 jason bellamy (@jasonbellamy1) reported

    @bt_uk Hi, the broadband in my house has been off for a week now and I have tried re setting it but nothing works. We can't ring you as we work the 9-5 hours your open. Can someone please help?

  • ezekiels_tomb Debororororororora (@ezekiels_tomb) reported

    @bt_uk my mum near Evesham has been without internet and landline since 25 Dec - that's Xmas day. She's 75 and lives alone. Around 10 houses are in total blackout since a car drove into a pole. They've been told nothing except BT will sort it. When?

  • PlanetJo_New 💫🌌Jo.B™🌌💫 InstaGram:earth_2_planet_jo (@PlanetJo_New) reported

    @bt_uk customer service is crap. Wasted 3 hours on the phone2u trying to recover my broadband acct which had been hacked. All you can tell me is 'you don't exist on our system' I've cancelled my Direct Debits & my bill is due soon. Let's see if you miraculously find me by then!

  • wiIlparkinson Will Parkinson (@wiIlparkinson) reported

    @bt_uk I upgraded my plan this morning and now my phone is showing as no service I can’t make even make a call. I need this fixed immediately. It’s been showing as no service for over an hour