BT (British Telecom) Outage Report in Llantrisant, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Llantrisant, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llantrisant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Llantrisant, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Bridgend, Bargoed, Blackwood, Penarth, Tonypandy, Barry, Pontypridd, Hengoed, Caerphilly, Porth, Treharris, Mountain Ash and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Bridgend |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Bridgend |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Llantrisant, Wales
Latest outage, problems and issue reports in Llantrisant and nearby locations:
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mat IrishGuardian
(@matirl80s) reported
@BTGroup @BTCare your fibre 900mbps deal I’m getting 9.3 last month 200 tried to complain of not working can you assist thanks
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mcr3664
(@Mcrobb3664) reported
@bt_uk i need to cancel an order.. cannot get through to fibre team as queues lengths make it Impossible.. can someone contact me please, and through a DM cancel please.. i have my order reference no. Thank you
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GrimRealET
(@RicherGenetics) reported
@bt_uk However cheers for this link I've now registered. If I don't get one guys @virginmedia will get a new customer. I just upgraded so I'm inside my new 14 day cooling off period!
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Mark Luan Collins
(@zoton78) reported
@bt_uk Don’t worry save the trouble the Salah shot was going into the stand
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Arun
(@a12unv) reported
@bt_uk hi, I’m wondering if you can help. I’ve received conflicting information regarding my engineer visit tomorrow from yourselves and Openreach. Can you tell me if the visit is going ahead and whether the engineer will be entering my property to install the ONT modem?
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Aviel "The Skysung"
(@Aviel_VA) reported
@bt_uk Hey there Martin, sorry about the delay. Got the diagnostics running now with the text service and I’ll let you know :)
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Trudy Knight
(@ebzhaque) reported
Inconsistency in officiating, inept referees and poor punditry by @btsport is making me fall out of love football. No challenging Peter Walton on his contradicting rules is a joke.
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a couple of ideas
(@acoupleofideas) reported
@btbusinesscare I am very disappointed broadband speed. First you gave us a wrong date to start the service and second we are in a difficult situation because you did not notify the other service provider of the change. And also you sent one of the items in my order incorrectly.
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Glen Cheney
(@Cheneysaw) reported
Have the @btsport commentators taken their teeth out or is there an audio issue? Reesh Jamesh flagged by the ashishtant.
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Emma T
(@EmmaLou_London) reported
@bt_uk my elderly nan has had problems with her phone all week, she can’t call out. Engineer came out on Monday, fixed it but it’s still not working, everyday this week we have been told that an engineer would be out the next day and no one has turned up?