Is BT (British Telecom) having an outage in Cardiff, Wales?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 No problems detected at BT (British Telecom)

BT (British Telecom) in Cardiff, Wales problems in the last 24 hours

BT (British Telecom) Outage Chart in Cardiff, Wales

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (52.47%)
  • Phone (25.05%)
  • E-mail (8.28%)
  • Wi-fi (7.69%)
  • Total Blackout (3.94%)
  • TV (2.56%)

BT (British Telecom) Outage Map Near Cardiff, Wales

The most recent outage reports and issues originated from Newport, Cardiff, Weston-super-Mare and Porth.

BT (British Telecom) in Cardiff, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff, Wales and nearby locations:
  • MVRRSLtd
    MVRRS Education, Training & Consultancy (@MVRRSLtd) reported from Newport, Wales

    @btbusinesscare @BTCare We've had 3 engineers out since Friday to fix faults at the exchange but there is still an issue with the internet which BT are refusing to acknowledge

  • MVRRSLtd
    MVRRS Education, Training & Consultancy (@MVRRSLtd) reported from Newport, Wales

    @BTCare @btbusinesscare We have been talking to bt for the past 5 days and they DON'T care. No concern for a long term loyal customer at all. All they want to do is charge us for a new router or a dongle!

  • PattiDavies4
    Patti Davies (@PattiDavies4) reported from Cardiff, Wales

    @CiaranM88x @btsport So agree. I’ve turned it to mute. Bad enough watching let alone listening to them.

  • Leemiz
    Lee Mizen (@Leemiz) reported from Cardiff, Wales

    @BTCare But then I get this! 3 people hung up on me in a row, before the 4th call resulted in me speaking to someone. Your ‘service’ is by far and away the most disgraceful I have ever had the ordeal of experiencing.

  • Homer440
    Si Hatch ? (@Homer440) reported from Weston-super-Mare, England

    @BTCare @SteveJQuinton Steve all I can say is good luck! In my experience BT (including openreach) customer service is shocking. To resolve our issues we had to email the CEO and get his ‘special team’ involved!!

  • alexwys
    Alex Wysom (@alexwys) reported from Cardiff, Wales

    @btsport commentators shut ******** up about Pep and comment on the ******* game...

  • Caseycucci
    C Cuc (@Caseycucci) reported from Penarth, Wales

    @BTCare Broadband down again, second time this week. Tried using correct online process’ to raise another fault but website taking me around in circles.

  • Dazc090861
    Darren Coomber (@Dazc090861) reported from Cardiff, Wales

    @btsport Hi, I'm trying to watch a program on BT Sport 3HD & there's all this football rubbish down the left hand side & across the bottom of the screen...can you please tell me how to get rid of it all please?

  • pineapplehan71
    Hannah S (@pineapplehan71) reported from Nelson, Wales

    @BTCare is your website down? Trying to place an order and it keeps saying there’s a technical issue after all my details are entered!

  • GreggC_CC
    Gregg ??????? (@GreggC_CC) reported from Newport, Wales

    @DD_B18 @btsport Yeah, the latter half of that article is key. They ended up diverting money that should have been used to improve the network to cover their increasing outlay, they've sacked the CEO of BT, largely down to this too.

  • GreggC_CC
    Gregg ??????? (@GreggC_CC) reported from Newport, Wales

    @DD_B18 @btsport The thing with BT sport was, it never had a remit to make money. It was always about broadband retention & new broadband customers. That hasn't happened, so shareholders are now unhappy & this is part of the fallout.

  • Dognz
    CLH_7 (@Dognz) reported from Abercarn, Wales

    @BTCare a bit of rain and all my terrestrial and Freeview channels are down, time to leave this doggy British Empire telecommunications company one thinks

  • simon3BB
    Simon Blackwell (@simon3BB) reported from Weston-super-Mare, England

    Just been informed by BT Broadband @BTCare my broadband won't be connected Tommorow seem total to get connect will be 31\2 weeks after order. Shocking service #soulddobetter #noservice.

  • brent945
    Brent Martin (@brent945) reported from Cardiff, Wales

    @BTCare Had this text is it genuine? Hi, BT Here. Good news! We're improving our network so you can enjoy faster speeds at no extra cost. No engineering visit required, but we will need to disconnect your line for upto 2hrs around 08:30 on 19-JUL-18. Please reboot your hub after

  • hardrockhannahx
    Hannah Deer (@hardrockhannahx) reported from Weston-super-Mare, England

    @BTCare Hi Jules, you’re overcharging us on our tv and broadband package, have made numerous complaints and no one is willing to help us. Very disappointed, was excited to leave Sky and join BT but very much regretting it now.

  • hardrockhannahx
    Hannah Deer (@hardrockhannahx) reported from Weston-super-Mare, England

    @bt_uk @BTCare Are an absolute joke - if you’ve thought of changing to them then DON’T - 4 (soon to be 5!!) months they’ve overcharged is by £19pm, calling every month to get it resolved to be told the same damn thing! NEVER again - joke of a company!!!

  • LeslieRogers5
    Leslie Rogers (@LeslieRogers5) reported from Ystrad Mynach, Wales

    @BTCare My home hub 6 is naffed!! It wont connect to several devices in the house, ive tried resetting, on off, settings with everything, nothing works! Range is extremely poor, wont go to the kitchen anymore either! Replace it please!!!

  • cambrianguy
    Clive Sedgebeer (@cambrianguy) reported from Penarth, Wales

    @BTCare Yes Lizzie and i have begged them to send my by e-mail and they have refused, when I have asked for estimated time they said will be any time up to end of August. Is this the way to treat a customer that has been with you for 50 Years. I think not!!

  • cambrianguy
    Clive Sedgebeer (@cambrianguy) reported from Penarth, Wales

    I notice that @BTCare has seemed to be closed down, further evidence that @BTGroup does not care and are not interested in communicating with customers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • danconnor1985
    Dan (@danconnor1985) reported

    @jamieson_alan @SkySports @btsport Never seen any that kind of chat

  • BeveridgeGraham
    Graham Beveridge (@BeveridgeGraham) reported

    @BTCare 001125878520. Impersonating BT with a so called Problem on my line. Just hung up after questioning them

  • davlorn73
    Davy (@davlorn73) reported

    @CaroleInnes0 @stephencraigan @ScotlandSky @btsport Actually quite a stupid comment that

  • tonyflynn1208
    Tony Flynn (@tonyflynn1208) reported

    @BTCare I will take that chance. Your service has been shambolic and I don’t have the time to sort out your mess

  • Meshy_P
    Meshy P (@Meshy_P) reported

    @BTCare They’ve confirmed receipt of it so that’s down to them. There’s not really much point asking have they/have I. The request had been made and BT have not adhered to the timeframes set by the ICO.

  • tonyflynn1208
    Tony Flynn (@tonyflynn1208) reported

    @BTCare Sure someone will cancel it when I don’t pay bill

  • grahamburgess
    Graham Burgess (@grahamburgess) reported

    @Stefan34558766 @bt_uk To be fair, @SkyUK have good customer service. And are MUCH cheaper than @BTCare @bt_uk

  • tonyflynn1208
    Tony Flynn (@tonyflynn1208) reported

    @BTCare I cant so you better cancel the appointment and Broadband order. I had day off yesterday and can’t do another one because you decide to cancel appointment on a whim

  • HeatherHM111
    Heather (@HeatherHM111) reported

    @BTCare I renewed my broadband contract on 02.11 & was told smart hub was on its way. Called again on 12.11 to be told it hasn’t been sent & they would send that day...it still hasn’t arrived. Can you help! Disappointed that I am having to chase this up again! 😒

  • G1MDS
    Mark Shaw (@G1MDS) reported

    @BTCare @bt_uk Considering I've tweeted you twice in the last few months with the same issue and had no response I would suggest that you're not happy to help and you actually don't give a shit