BT (British Telecom) Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF14, CF24, CF23, CF11, CF3 and CF5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Pontypridd, Cardiff, Porth, Caerphilly, Tonypandy, Pontyclun, Weston-super-Mare, Barry and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Max
(@Max25143798) reported
from
Newport, Wales
@J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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markg
(@markygee6) reported
from
Cardiff, Wales
@btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Christian Nehls
(@NYR_Jugs88) reported
from
Dinas Powys, Wales
Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports
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Gregg 🏴
(@GreggC_CC) reported
from
Newport, Wales
@jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Wayne Hadley
(@WayneHadley) reported
from
Weston-super-Mare, England
@SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Simon❌
(@simoncoolston) reported
from
Rhoose, Wales
@btsport box office to watch ufc is total bull shit when I pay for bt sports to watch ufc and then you pick and choose for us to pay again then for main events !! Piss take 😤! #bt #ufc
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Annette Pritchard
(@touristory) reported
from
Barry, Wales
With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@bt_uk To cancel my broadband
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Mathias
(@amymathias4) reported
@me_myself_clare @bt_uk Oh that's awful. I'm so sorry that is happening to you. Hope bt can fix it for you.
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Katriona Scott
(@katesco5) reported
@bt_uk absolutely disgusting you left vulnerable elderly customer without a phone for 6 weeks No way of getting emergency help offer a measly £50 compensation no mention for all the diesel used checking up on my mum and you charge 85 for an upgrade. It was a repair not upgrade
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Vicky Paterson
(@VickyPaterson16) reported
@bt_uk Hi, I was sent a new hub last week as we were having internet issues. Same is happening now. I have the pink flashing light. I'm really getting fed up of this now.
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Katriona Scott
(@katesco5) reported
@cottam_anthony @bt_uk Wouldn't recommend BT to anyone at moment disgusting service and treatment
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Tom 🦖
(@TRW2002) reported
No Clue what’s going on with my wifi at the moment - seems to be working normally (50mbs download), but whenever it go into a multiplayer game like overwatch or DBD, nothing seems to work (200 ping) @bt_uk only came out last week to fix an issue, so i don’t know what’s going on…
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#NoDeal-NoProblem
(@nospin_43) reported
@bt_uk hub is on 24/7 but you always find it showing off line?. You don't need to test the speed I am getting what fibre 2 NOW says I should, Down 64m > 52m, UP 19.9m > 13m. Obviously deliberate decision to throttle my local box or exchange WHY? What do BT marketing have to say.
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Keith Anderson
(@mrbossed) reported
@bt_uk Our broadband speed has been terrible all day. Is there a problem in AB51?
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David Kissman
(@Plumtreelad) reported
@bt_uk Well, in the end there were 4 houses in our street that had a loss of service due to workman severing cable on Saturday night. Because it was a multiple house problem, Openreach worked on the fault on Monday and now sorted. Will return mini hub tomorrow Thanks
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Z Front
(@Shares2Own) reported
@bt_uk There’s a message come up in log in now that there’s issues so I’ll just have to wait till it sorted. Thanks anyway.
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Stephen Thomas
(@pikeyman1975) reported
Some piss-poor commentary from the @btsport commentators on the #WIvENG match. They keep getting the scores and names wrong. Sounds like they’ve been on the Wray and Nephew’s all day long! 🙈 #Cricket