BT (British Telecom) outages and service status in Cardiff, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 6, 1:54 PM GMT+1.
- Internet (69%)
- Wi-fi (19%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (4%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF5 , CF11 , CF3 , CF23 , CF10 and CF14 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Pontypridd, Caerphilly, Weston-super-Mare, Hengoed, Tonypandy, Pontyclun, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
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Internet | 3 days ago |
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Cardiff
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3 days ago | |
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Cardiff
|
Internet | 3 days ago |
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Cardiff
|
Internet | 4 days ago |
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Cardiff
|
Wi-fi | 4 days ago |
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Newport
|
Total Blackout | 4 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Hadley 🏴🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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Nick Speed (@speedupdating) reported from Cardiff, Wales@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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🏴☠ Mr Mallett ☠🏴 (@Mr_Mallett666) reported from Newport, Wales@btsport sort your streaming service out 🤔
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anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Ryan Crocker (@crocker74) reported from Cardiff, Wales@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Gareth Starr (@starr3126) reported from Weston-super-Mare, England@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
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Janine Bates (@JanineBates) reported from Cardiff, Wales@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Mike Houghton (@MHswans) reported from Cardiff, WalesHey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Simon Hiscocks (@Statto1927) reported from Barry, WalesCommentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Roberts (@matt_roberts101) reported@Deeniebean89 @bt_uk I had that from @Sky but they tripled it. They wouldn’t go back down in price so instead I have left them altogether. There is no way they should be allowed to up charges like that.
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Sara Rivas (@srivas13) reported@bt_uk Shame I’ve not had wifi since the 17th of November 2022 such a shocking service delivery #absolutelyhopeless #BT
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andy whyte (@whyteuk) reported199 days since @bt_uk were supposed to install my broadband. they continue to advertise to my neighbors that it is available and still continue with their cavalier attitude towards customer service. even @ombudservices don’t think it’s unreasonable. shambles the lot of them.
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Ped (@petercampbell84) reported@bt_uk No thanks. I’ve already been on live chat for 2hrs to fix my account. They made it worse and told me they couldn’t fix it so just avoid using my account on the website!
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Ivan C Monckton (@WyeMonkey) reported@bt_uk yet again my internet grinds to a halt. So slow it has not been able to download your speed test page in 5 minutes. I am really really fed up with the endless problems…
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Laura (@laura_libs) reported@bt_uk Thanks, and will I need to have a break in service between switching the old hub off and activating the new one?
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Chris Williams (@ChrisWill2631) reported@bt_uk I’ve never been so badly let down by terrible service and constant promises to resolve issues you have caused ! Another 3 hours on hold waiting for a resolution that doesn’t work
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Dai Williams (@williams_dai) reportedHad the morning from hell trying to get @bt_uk to mend my broadband - we have the same problem every few months. To variety my identity it turns out I need broadband. Therefore they cannot fix the broadband. DOH! @bt_uk are PANTS!
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I have an opinion (@26u37393y3u392y) reported@bt_uk Temporarily locking an account for 20 minutes after 2 or 3 failed sign in attempts is rather annoying. Especially as there is no option to remove the temporary lock via text or online if you're already signed in on another device.
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Charlie's Shamen⬅️ (@charliesshamen) reported@bt_uk just when I thought BT were looking after me. After speaking to a Complaint Specialist, I was told I'm not getting the cable and drilling with today as promised, but I would get an update. Guess what, surprise surprise no update. Shocking rubbish pathetic useless BT