BT (British Telecom) outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Tonypandy, Barry, and Hengoed.

City	Problem Type	Report Time
Cardiff	Internet	2 days ago
Cardiff	Phone	5 days ago
Newport	E-mail	5 days ago
Cardiff	Internet	6 days ago
Cardiff	E-mail	6 days ago
Cardiff	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Giggsy (@DjGiggsy) reported 4 minutes ago from Cardiff, Wales

  Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

• 
  Janine Bates (@JanineBates) reported 9 minutes ago from Cardiff, Wales

  @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

• 
  Dafydd Lewis (@dafyddlewis82) reported 11 minutes ago from Ynysybwl, Wales

  @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 11 minutes ago from Cardiff, Wales

  @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

• 
  Christian Nehls (@NYR_Jugs88) reported 17 minutes ago from Dinas Powys, Wales

  Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

• 
  Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported 20 minutes ago from Cardiff, Wales

  @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

• 
  Rich M (@Smilers_Coffee) reported 20 minutes ago from Pontypridd, Wales

  @btbusinesscare Just messaged but I would still like to cancel at this point

• 
  Batrick Pateman (@BatemanChino) reported 23 minutes ago from Worle, England

  @bt_uk @BTCare Broadband appears down in BS22 8BD?

• 
  Simon Evans (@SimonLemons47) reported 26 minutes ago from Cardiff, Wales

  @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

• 
  Martz (@martzreed1975) reported 29 minutes ago from Cardiff, Wales

  @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

• 
  Neil 'DBtC' (@crfc1876) reported 29 minutes ago from Cardiff, Wales

  @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

• 
  Tom Neville (@TNevillee) reported 33 minutes ago from Trethomas, Wales

  BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

• 
  lowri anne williams (@lowri_anne) reported 33 minutes ago from Cardiff, Wales

  @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

• 
  Alwyn (@ibsen67) reported 35 minutes ago from Cardiff, Wales

  Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 35 minutes ago from Cardiff, Wales

  @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

• 
  Annette Pritchard (@touristory) reported 38 minutes ago from Barry, Wales

  With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK

• 
  Rob S Photography (@photographyrsp) reported 49 minutes ago from Porth, Wales

  @bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?

• 
  Tom Neville (@TNevillee) reported 53 minutes ago from Trethomas, Wales

  @bt_uk Your wifi is absolutely ******* shit, thanks

• 
  Max (@Max25143798) reported 55 minutes ago from Newport, Wales

  @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

• 
  Steveo Davies (@STEVEOLUCKY7) reported 58 minutes ago from Caerphilly, Wales

  Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katy Nicholls (@Its_Baby_K) reported 7 minutes ago

  @bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.

• 
  Shelley Squire (@badshelley) reported 7 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  nicolas mcmillan (@herbie963) reported 8 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please

• 
  Dean (@thekaratesuit) reported 11 minutes ago

  @ofcom you need a word with @BTCare … they mis-sold me a tariff on sep23 and have hung up, lied to me, misled me and just been outright wastes of ***** with me every time i try to fix it - literally impossible to fix their errors… BT = big tossers

• 
  JAH (@JAH59) reported 11 minutes ago

  @bt_uk I want to make a complaint

• 
  Dr Pauline Nelson (@DrP_Manc) reported 13 minutes ago

  @bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.

• 
  Titch (@XxTitch92xX) reported 13 minutes ago

  @BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.

• 
  Mark Haynes (@IQuitMuskspace) reported 16 minutes ago

  @bt_uk I have now been branded as an abusive customer because I stayed my option the BT are idiots. I have abundant evidence to prove lies, incompetency and regulatory shortcomings. My service is still down and all you care about is hearing hurty words ... Try providing service!!!

• 
  J (@jaysta1979) reported 17 minutes ago

  @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

• 
  Matthew Freeman (@MattAkaSigmond) reported 19 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?