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BT (British Telecom)

BT (British Telecom) Outage Report in Cardiff, Wales

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cardiff come from postal codes CF24 , CF5 , CF11 , CF3 , CF23 , CF10 and CF14 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Pontypridd, Caerphilly, Weston-super-Mare, Hengoed, Tonypandy, Pontyclun, and Ynysddu.

CityProblem TypeReport Time
Cardiff Internet 9 hours ago
Cardiff E-mail 11 hours ago
Cardiff Internet 11 hours ago
Cardiff Internet 1 day ago
Cardiff Wi-fi 2 days ago
Newport Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ryanprice1927
    Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • dave_maydew
    Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • dafyddlewis82
    Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • dave_maydew
    Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • DjGiggsy
    Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • storrmin571
    Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • NYR_Jugs88
    Christian Nehls (@NYR_Jugs88) reported from Dinas Powys, Wales

    Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

  • markygee6
    markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • WayneHadley
    Wayne Hadley (@WayneHadley) reported from Weston-super-Mare, England

    @SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport

  • rubyrockcake111
    Jo (@rubyrockcake111) reported from Barry, Wales

    @bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯

  • Max25143798
    Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • ibsen67
    Alwyn (@ibsen67) reported from Cardiff, Wales

    Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

  • SimonLemons47
    Simon Evans (@SimonLemons47) reported from Cardiff, Wales

    @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • wils82
    jamie wilson (@wils82) reported from Weston-super-Mare, England

    @bt_uk To cancel my broadband

  • srp0000
    Shaun Porter (@srp0000) reported from Newport, Wales

    Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

  • GreggC_CC
    Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

  • simoncoolston
    Simon❌ (@simoncoolston) reported from Rhoose, Wales

    @btsport box office to watch ufc is total bull shit when I pay for bt sports to watch ufc and then you pick and choose for us to pay again then for main events !! Piss take 😤! #bt #ufc

  • touristory
    Annette Pritchard (@touristory) reported from Barry, Wales

    With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Radfess
    Radfes (@Radfess) reported

    @bt_uk For starts fix you god damn internet issues in the UK

  • soundsrisky
    S⭕️undsRisky (@soundsrisky) reported

    @BTGroup @bt_uk without doubt the worst company I have ever dealt with. Two months on from broadband connection date, almost daily calls and multiple engineer visits and still no broadband connection. Absolutely appalling. @Ofcom #ofcom

  • carolgbarnes
    Carol Barnes (@carolgbarnes) reported

    @bt_uk I’m having trouble getting in touch with anyone. My elderly mother has been without her landline which she relies on for 6 weeks now! Each time I check to see when it will be repaired, the date keeps getting pushed back. Please can someone message me.

  • danapond42
    👹Shelly👹 (@danapond42) reported

    @bt_uk so no WiFi service in our area and our WiFi box has just stopped working. Unable to log into our account too as its not accepting the correct password. We are in the Southampton area. Help.

  • Peterweth
    Peter Weatherley (@Peterweth) reported

    @btsport Never heard of him. #Brokenbritain

  • Pethy00
    Pethy (@Pethy00) reported

    I can’t believe I waste so much money a month on internet that is dogshit @bt_uk **** you *****

  • KeithBr89743464
    Keith Brown (@KeithBr89743464) reported

    @bt_uk Cheers, appreciate your reply. I’ll try getting a cat8 cable installed to replace the cat5 that came to connect to the router to see if that will help at all. Only time I don’t get the minimum amount is when others are using on WiFi

  • stuartls
    Stuart L Stevenson (@stuartls) reported

    @bt_uk She is an existing customer on basic broadband and phone, upgrading after 3mths or so, to a broadband only package, clearly shows currently the broadband only package for 150 fibre is £34.99 yet she is being charged £59.99, that’s £4 more than your own 900 fibre package

  • cajago98
    Callum (@cajago98) reported

    @bt_uk Your internet service in Southampton has gone down. Would you please look into the issue and do your best to resolve such an issue. It's not very good when you have people paying for services to not receive them

  • 23shawthing
    red trev (@23shawthing) reported

    @bt_uk hi my services were limited because I didn't pay bill I've just paid it and my WiFi still not working