BT (British Telecom) Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF14, CF24, CF23, CF3, CF11 and CF5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Porth, Cardiff, Newport, Pontypridd, Pontyclun, Caerphilly, Tonypandy, Weston-super-Mare and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Pontypridd |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Wayne Hadley
(@WayneHadley) reported
from
Weston-super-Mare, England
@SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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Annette Pritchard
(@touristory) reported
from
Barry, Wales
With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@bt_uk To cancel my broadband
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Harry
(@casa1_) reported
@bt_uk your service isn't very good
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Becky Chanceux
(@beckychanceux) reported
In this day of tech and 24 hour businesses why do BT customer helplines not work weekends? Seems really out of date #BT #customerservice @BTBusiness @btbusinesscare
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Our Kid
(@SlinkyMofo) reported
@bt_uk So you want us, the customer to pay EXTRA if YOUR systems fail ?. If your system fails YOU should be doing all you can to fix it and making sure you can keep up with your end of the contract AND paying us for the inconvenience. You make billions and you want more ?.
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Scott Larkin Ⓥ
(@scottlarkin) reported
@DFletcherSport @gregbradyTO @5liveSport Worst nightmare, have you heard him on BTsport.
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Christine Houlahan
(@CHoulahan70) reported
@Jackburrnorth87 @bt_uk That doesn't solve the internet issue, it went off about 20 times today
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King Keano
(@Gingel50) reported
@bt_uk internet on off on off every 3 minutes all day! I thought TalkTalk was bad!
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AS
(@kingaliababa) reported
@bt_uk I’m having constant problems with Sky Sports channels only. Reset router, turn unplug box but no change. Happened for over a week now, unable to watch at all today. Picture scrambles, pixelates, audio crashes etc. can someone advise asap.
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Fran
(@franbeenikel) reported
@bt_uk Broadband installation to my business. An extra £500 was required for installation. I signed the documents and agreed to pay. Open Reach kept not turning up because they said they hadn't been paid. Two weeks of phone calls to BT about the issue and now it's been cancelled.
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The Mighty Griffalo
(@WillTheGriffalo) reported
@bt_uk What are the issues with the broadband today? Intermittent drop out all day. Shropshire.
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🇮🇹
(@barsnbrews) reported
I have no idea what's going on with my @bt_uk WiFi and @EE network but something needs sorting out. Or is it my below average @Google pixel 4 that is the problem. Can someone help?