BT (British Telecom) outages and service status in Cardiff, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Jun 14, 11:51 AM GMT+1.
- Internet (73%)
- E-mail (9%)
- Phone (9%)
- Wi-fi (6%)
- TV (3%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF11 , CF23 , CF14 , CF3 and CF15 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Barry, Hengoed, Newport, Caerphilly, Weston-super-Mare, Pontypridd, and Ystrad Mynach.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
TV | 5 days ago |
|
Cardiff
|
Phone | 6 days ago |
|
Barry
|
Internet | 7 days ago |
|
Cardiff
|
Phone | 9 days ago |
|
Hengoed
|
10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Ryan Price (@ryanprice1927) reported from Llantwit Fardre, WalesTime to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Leon Ip (@ippyfuzion) reported from Newport, Wales@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Simon Evans (@SimonLemons47) reported from Cardiff, Wales@peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN
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Chris Griffiths 🏴 (@cymruchris) reported from Church Village, Wales@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Noga Fett (@darth_noga) reported from Barry, WalesAbsolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Gregg 🏴 (@GreggC_CC) reported from Newport, Wales@jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.
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Gareth Starr (@starr3126) reported from Weston-super-Mare, England@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Max (@Max25143798) reported from Newport, Wales@J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊
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Simon❌ (@simoncoolston) reported from Rhoose, Wales@btsport box office to watch ufc is total bull shit when I pay for bt sports to watch ufc and then you pick and choose for us to pay again then for main events !! Piss take 😤! #bt #ufc
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Martz (@martzreed1975) reported from Cardiff, Wales@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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J (@jaysta1979) reported@jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......
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Mert (@mertisbrilliant) reported@bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?
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Christian Trampenau (@trampenau) reported@bt_uk any idea when normal service will resume on the mobile EE/BT network in Mundesley Norfolk? the service has been down for over two days
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reported@bt_uk I’ve spoken to your ‘technical team’ on three occasions today, each time ‘our systems are down’ they are meant to be calling me back tomorrow! Still no closer to fixing his phone though
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James Morris (@Jimmymo79) reported@bt_uk my mother in law is ridiculously overpaying for her home phone and broadband, your idea of rewarding loyalty was getting it down to £90! Still more than it shows on the website for an existing customer but the person I spoke to is no not calling back or replying to emails
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alunvaughan (@alunvaughan) reported@bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/
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MFK (@Kelly316M) reported@BTGroup @bt_uk Come on #BT with your email service. You said it might not be back until tomorrow morning. NOT GOOD ENOUGH!!
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TINA MOORE (@Sassytrip88) reported@NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck
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MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
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Ian Branch (@branchy_boy) reported@BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too