Is BT (British Telecom) having an outage in Cardiff, Wales?

@DD_B18 @btsport Yeah, the latter half of that article is key. They ended up diverting money that should have been used to improve the network to cover their increasing outlay, they've sacked the CEO of BT, largely down to this too.

@DD_B18 @btsport The thing with BT sport was, it never had a remit to make money. It was always about broadband retention & new broadband customers. That hasn't happened, so shareholders are now unhappy & this is part of the fallout.

Just been informed by BT Broadband @BTCare my broadband won't be connected Tommorow seem total to get connect will be 31\2 weeks after order. Shocking service #soulddobetter #noservice.

@BTCare Had this text is it genuine? Hi, BT Here. Good news! We're improving our network so you can enjoy faster speeds at no extra cost. No engineering visit required, but we will need to disconnect your line for upto 2hrs around 08:30 on 19-JUL-18. Please reboot your hub after

@BTCare Hi Jules, you’re overcharging us on our tv and broadband package, have made numerous complaints and no one is willing to help us. Very disappointed, was excited to leave Sky and join BT but very much regretting it now.

@bt_uk @BTCare Are an absolute joke - if you’ve thought of changing to them then DON’T - 4 (soon to be 5!!) months they’ve overcharged is by £19pm, calling every month to get it resolved to be told the same damn thing! NEVER again - joke of a company!!!

@BTCare Yes Lizzie and i have begged them to send my by e-mail and they have refused, when I have asked for estimated time they said will be any time up to end of August. Is this the way to treat a customer that has been with you for 50 Years. I think not!!

I notice that @BTCare has seemed to be closed down, further evidence that @BTGroup does not care and are not interested in communicating with customers.

So is this what you call good service @BTCare ..booked house move in April and a day before we move you text today to say it’s delayed and you will update us on 18th!

Hi @btsport @btsportfootball Is your 4k @YouTube Stream going to work for the Final tonight? Last year it was appalling. Kept crashing and even when it was working the fram rate was awful.

Anyone would think it’s only Warrington fighting tonight, no coverage of selby. Biased as fuck this is. #btsport #warringtonselby #btarecunts

Tyson Fury - what an idiot! #boxing #btsport #boxnation

@BTCare If you offered it for free I would not renew, I am fed up of dubious marketing techniques, corporate bullying and the "system", I will place my business with an organisation that has empathy for customers, It is no wonder that you rate so poorly in customer surveys.

@BTCare Had an early morning call whilst in bed this morning from @BTGroup it was from their "system" computer asking me why I had not paid my bill. Seems nobody in BT fed the fact that nobody could pay their bills the day before as their "system" was down. terrible attitude from @BTCare

@BTCare Why should customers get charged? It is your system that is down!

@BTCare Cannot pay my bill as your system is down but you are saying that the system will generate a late pay fee if not fixed today.

Are those on @btsport Richy or what?? Totally undeserved but 4 minutes injury time kicked off with Cedric sat down injured for the first 2 of it. There’s your 5/6 minutes you numpties. Ps that was utterly dire and to be honest I didn’t even celebrate the equaliser. I’m numb to it

@btsport you have shit loads of money and could choose anyone to commentate and you choose Owen Hargreaves, REALLY!!! What were you thinking, he is worse than Steve McManaman!! #RMAFCB

@BTCare Three weeks intermittent internet and landline and you still can't even say if the problem is inside or outside my property. I'm a Researcher and need net access. This is appalling

@btbusinesscare No issue, I haven’t upgraded yet due to the way 4g works out here or not as is the case

@alecsmall09 @btsportscore @btsport Yeah he’s up there too just didn’t play under Conte for some stupid reason class defender

@BTCare @BTCare I've been trying to get this filled in again but each time I try to fill the form in it asks me to log in and then tells me there is no reward to claim. Help the farce continues!!!

@BTCare Why should I use another browser and no I don’t have access to another one. Your customer service is awful

@BTCare I was told that that’s the earliest that you could schedule in. You were quick enough to stop the service (against my request), but I can’t fathom why the delay in getting us online again.

@BTCare Why should I try another browser? I am very unimpressed with your customer service

@Mark_NE10 @maxrushden @lynseyhipgrave1 @btsport Soccer am went to shit wen tim lovejoy left

Terrible service from @bt_uk @BTCare I initiated switch to another provider, then I cancelled switch (confirmed by BT employee) expecting everything to carry on as normal. All services cancelled 5 days later and 1 month until services can be restored! Seriously?@MoneyTelegraph

@btbusinesscare please help. Ongoing fault on a business line, been waiting 10 days for a fix!