BT (British Telecom) Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24 , CF5 , CF23 , CF11 , CF3 and CF14 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Pontypridd, Caerphilly, Weston-super-Mare, Hengoed, Tonypandy, Pontyclun, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 10 hours ago |
|
Cardiff
|
Wi-fi | 12 hours ago |
|
Newport
|
Total Blackout | 12 hours ago |
|
Newport
|
Total Blackout | 13 hours ago |
|
Newport
|
Total Blackout | 15 hours ago |
|
Cardiff
|
Total Blackout | 19 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Giggsy (@DjGiggsy) reported from Cardiff, WalesWhy is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Ryan Crocker (@crocker74) reported from Cardiff, Wales@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Nick Speed (@speedupdating) reported from Cardiff, Wales@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Simon Hiscocks (@Statto1927) reported from Barry, WalesCommentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Janine Bates (@JanineBates) reported from Cardiff, Wales@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Echo Guild (@echopark24) reported@bt_uk We already did the tests the other day and seemly there is an error and a engineer is coming out tomorrow morning but I've had half a dozen engineers out throughout the year, it's always a temp fix.
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Jay Macfarlane (@Jay__Macfarlane) reported@bt_uk Internet stayed very slow that day, but after resetting router it was fine the day after. Must have just been a blip or something, but it's all good now :)
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Paul Mcclements (@paul_mcclements) reported@bt_uk Internet and phone down all day. Just had a reply from your bot to say an engineer will investigate on FRIDAY!!! This is MONDAY . A minimum of 5 days with no service. Just not good enough by a long way!!
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Dave Smith (@cubwolf) reported from Ingoldmells, EnglandDear @bt_uk @EE there are more than 10 people in Ingoldmells in the summer. Please sort out your overloaded mobile data network 👍
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Ryan Podger (@ryan_podger) reported@bt_uk my Internet is down. Can someone please help me?
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Ross (@Rossva1189) reportedBeen a @bt_uk customer for over 20 years. Finally switching provider as can get x10 the speed for less £4 a month. Now find out I need to pay £7.50 a month to keep the email service I’ve had from them for 20 years. This is absolute robbery @bt_uk . Talk about anti competition !
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Balmain (@Balmain52091746) reported@btsportufc @btsport I have been Betting and winning good money with the help of @betting_pro4 get sure and Guaranteed tips
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Michael Ellis (@mellis737) reported@bt_uk Way you could advise YOUR customer correctly???!!!
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Nick (@_Nick_James) reported@bt_uk can you tell me how long the internet is going to be down in the S74 area?
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Sabrina Pace-Humphreys (@sabrunsmiles) reportedHas anyone local - #stroud - been having major issues with @bt_uk broadband over the past few days?! Can’t seem to get through to anyone about it either….