BT (British Telecom) Outage in Cardiff, Wales

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Cardiff, Wales

BT (British Telecom) Outage Chart in Cardiff, Wales

June 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(59.63%)
Phone
(17.13%)
E-mail
(8.72%)
Wi-fi
(8.41%)
Total Blackout
(4.59%)
TV
(1.53%)

BT (British Telecom) Outage Map Near Cardiff, Wales

The most recent outage reports and issues originated from Caerphilly, Barry, Cardiff, Weston-super-Mare, Newport and Penarth.

Caerphilly TV
Barry Internet
Barry Internet
Caerphilly Internet
Cardiff Phone
Cardiff Phone

BT (British Telecom) in Cardiff, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:
  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • GreggC_CC Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

  • SimonLemons47 Simon Evans (@SimonLemons47) reported from Cardiff, Wales

    @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

  • ibsen67 Alwyn (@ibsen67) reported from Cardiff, Wales

    Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

  • Dakeb_MCFC DaKeB (@Dakeb_MCFC) reported from Weston-super-Mare, England

    @themichaelowen @WayneRooney @btsport My decision to cancel that overpriced channel is vindicated

  • murfilicious Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @WHPASS1 @CoopeyCoope @btsport Christ I thought it was just me - I've restarted the TV, the Chromecast and my internet connection trying to fix this problem!

  • MVRRSLtd MVRRS Education, Training & Consultancy (@MVRRSLtd) reported from Newport, Wales

    @btbusinesscare @BTCare We've had 3 engineers out since Friday to fix faults at the exchange but there is still an issue with the internet which BT are refusing to acknowledge

  • MVRRSLtd MVRRS Education, Training & Consultancy (@MVRRSLtd) reported from Newport, Wales

    @BTCare @btbusinesscare We have been talking to bt for the past 5 days and they DON'T care. No concern for a long term loyal customer at all. All they want to do is charge us for a new router or a dongle!

  • PattiDavies4 Patti Davies (@PattiDavies4) reported from Cardiff, Wales

    @CiaranM88x @btsport So agree. I’ve turned it to mute. Bad enough watching let alone listening to them.

  • Leemiz Lee Mizen (@Leemiz) reported from Cardiff, Wales

    @BTCare But then I get this! 3 people hung up on me in a row, before the 4th call resulted in me speaking to someone. Your ‘service’ is by far and away the most disgraceful I have ever had the ordeal of experiencing.

  • Homer440 Si Hatch ? (@Homer440) reported from Weston-super-Mare, England

    @BTCare @SteveJQuinton Steve all I can say is good luck! In my experience BT (including openreach) customer service is shocking. To resolve our issues we had to email the CEO and get his ‘special team’ involved!!

  • alexwys Alex Wysom (@alexwys) reported from Cardiff, Wales

    @btsport commentators shut ******** up about Pep and comment on the ******* game...

  • Caseycucci C Cuc (@Caseycucci) reported from Penarth, Wales

    @BTCare Broadband down again, second time this week. Tried using correct online process’ to raise another fault but website taking me around in circles.

  • Dazc090861 Darren Coomber (@Dazc090861) reported from Cardiff, Wales

    @btsport Hi, I'm trying to watch a program on BT Sport 3HD & there's all this football rubbish down the left hand side & across the bottom of the screen...can you please tell me how to get rid of it all please?

  • pineapplehan71 Hannah S (@pineapplehan71) reported from Nelson, Wales

    @BTCare is your website down? Trying to place an order and it keeps saying there’s a technical issue after all my details are entered!

  • GreggC_CC Gregg ??????? (@GreggC_CC) reported from Newport, Wales

    @DD_B18 @btsport Yeah, the latter half of that article is key. They ended up diverting money that should have been used to improve the network to cover their increasing outlay, they've sacked the CEO of BT, largely down to this too.

  • GreggC_CC Gregg ??????? (@GreggC_CC) reported from Newport, Wales

    @DD_B18 @btsport The thing with BT sport was, it never had a remit to make money. It was always about broadband retention & new broadband customers. That hasn't happened, so shareholders are now unhappy & this is part of the fallout.

  • Dognz CLH_7 (@Dognz) reported from Abercarn, Wales

    @BTCare a bit of rain and all my terrestrial and Freeview channels are down, time to leave this doggy British Empire telecommunications company one thinks

  • simon3BB Simon Blackwell (@simon3BB) reported from Weston-super-Mare, England

    Just been informed by BT Broadband @BTCare my broadband won't be connected Tommorow seem total to get connect will be 31\2 weeks after order. Shocking service #soulddobetter #noservice.

  • brent945 Brent Martin (@brent945) reported from Cardiff, Wales

    @BTCare Had this text is it genuine? Hi, BT Here. Good news! We're improving our network so you can enjoy faster speeds at no extra cost. No engineering visit required, but we will need to disconnect your line for upto 2hrs around 08:30 on 19-JUL-18. Please reboot your hub after

  • hardrockhannahx Hannah Deer (@hardrockhannahx) reported from Weston-super-Mare, England

    @BTCare Hi Jules, you’re overcharging us on our tv and broadband package, have made numerous complaints and no one is willing to help us. Very disappointed, was excited to leave Sky and join BT but very much regretting it now.

  • hardrockhannahx Hannah Deer (@hardrockhannahx) reported from Weston-super-Mare, England

    @bt_uk @BTCare Are an absolute joke - if you’ve thought of changing to them then DON’T - 4 (soon to be 5!!) months they’ve overcharged is by £19pm, calling every month to get it resolved to be told the same damn thing! NEVER again - joke of a company!!!

  • LeslieRogers5 Leslie Rogers (@LeslieRogers5) reported from Ystrad Mynach, Wales

    @BTCare My home hub 6 is naffed!! It wont connect to several devices in the house, ive tried resetting, on off, settings with everything, nothing works! Range is extremely poor, wont go to the kitchen anymore either! Replace it please!!!

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported from Penarth, Wales

    @BTCare Yes Lizzie and i have begged them to send my by e-mail and they have refused, when I have asked for estimated time they said will be any time up to end of August. Is this the way to treat a customer that has been with you for 50 Years. I think not!!

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported from Penarth, Wales

    I notice that @BTCare has seemed to be closed down, further evidence that @BTGroup does not care and are not interested in communicating with customers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • MoistStrawberry Shawn (@MoistStrawberry) reported from Watford, England

    well done @WWE what a way to lose a load of viewers by giving up a 30 year service from Sky - we pay enough as it is let alone paying more for @btsport .. well I know where I will be watching WWE going forward , awful decision 😪

  • MainEventLeague Main Event League (@MainEventLeague) reported

    Massive news for UK fans! all negativity is forced - and coming from fans who presumably don’t watch other sport so cannot comment on the massively improved production and marketing values of BTSport, a network which is far more accessible to more UK households.. Bring on 2020!

  • Ryan85324220 RDA (@Ryan85324220) reported

    @WWEUK @WWE @btsport You might as well be paying $9.99 for the network 😂

  • LeeHorton77 Lee Horton (@LeeHorton77) reported

    @WWEGP @btsport Knew it was coming after all the trouble with the wwe network starting up

  • SSmith_2 Stewart (@SSmith_2) reported

    @GDruggan @rocky_YNWA @btsport @davewi11 @WWEUK BT Box Office. Or get the Network, everything on there anyway

  • WWF_WWEAttitude WWF/WWE Attitude Era Addicts (@WWF_WWEAttitude) reported

    @WWEUK NOT EVERYONE HAS @btsport. Come on @Channel4 or @channel5_tv pick up #WWE for the UK. WWE ratings with decrease in the UK by 50% on BT Sport. We want IT FOR FREE IN THE UK. @Channel4 you showed @WWE in 2000 & 2001. BRING IT BACK. PLEASE FIX THIS FOR THE #WWE FANS in the UK

  • WWF_WWEAttitude WWF/WWE Attitude Era Addicts (@WWF_WWEAttitude) reported

    @btsport NOT EVERYONE HAS @btsport. Come on @Channel4 or @channel5_tv pick up #WWE for the UK. WWE ratings with decrease in the UK by 50% on BT Sport. We want IT FOR FREE IN THE UK. @Channel4 you showed @WWE in 2000 & 2001. BRING IT BACK. PLEASE FIX THIS FOR THE #WWE FANS in the UK

  • WWF_WWEAttitude WWF/WWE Attitude Era Addicts (@WWF_WWEAttitude) reported

    @btsport NOT EVERYONE HAS @btsport. Come on @Channel4 or @channel5_tv pick up #WWE for the UK. WWE ratings with decrease in the UK by 50% on BT Sport. We want IT FOR FREE IN THE UK. @Channel4 you showed @WWE in 2000 & 2001. BRING IT BACK. PLEASE FIX THIS FOR THE BIG WWE FANS in the UK

  • Puretechreviews PureTechReviews (@Puretechreviews) reported

    @bt_uk hi has you are giving free tech can you please tell me which model Samsung table you are giving to customer as there 2 tables under the same model number Samsung Galaxy Tab A 10.1 one is from 2016 and one is from 2019 and 2016 model is discontinued thanks

  • crawsonleeds Catherine Rawson (@crawsonleeds) reported

    @virginmedia Anyone seeing this my advice would be to use @bt_uk as they had issue sorted in 15 mins as I’m still on hold. Even if it’s a bit more expensive at bt would still go with them if only for your own sanity