BT (British Telecom) outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Cardiff, Caerphilly, Hengoed, Newport, Pontypridd, Weston-super-Mare, and Barry.

City	Problem Type	Report Time
Tonypandy	Internet	3 days ago
Cardiff	E-mail	6 days ago
Caerphilly	Internet	7 days ago
Tonypandy	Wi-fi	20 days ago
Caerphilly	Phone	25 days ago
Hengoed	Phone	25 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  lowri anne williams (@lowri_anne) reported 5 seconds ago from Cardiff, Wales

  @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

• 
  lowri anne williams (@lowri_anne) reported 11 minutes ago from Cardiff, Wales

  @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

• 
  Rich M (@Smilers_Coffee) reported 13 minutes ago from Pontypridd, Wales

  @btbusinesscare Just messaged but I would still like to cancel at this point

• 
  Nickynackynoo (@nicnacnoopixs) reported 13 minutes ago from Trethomas, Wales

  @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

• 
  Steveo Davies (@STEVEOLUCKY7) reported 13 minutes ago from Caerphilly, Wales

  Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

• 
  Adam Lee (@AdamLee2011) reported 13 minutes ago from Newport, Wales

  Bt sport not working on virgin media 😡 #Btsport #virginmedia

• 
  Citrus Arts UK (@CitrusArtsUK) reported 14 minutes ago from Pontypridd, Wales

  @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

• 
  Annette Pritchard (@touristory) reported 14 minutes ago from Barry, Wales

  With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK

• 
  MissESilcox (@MissESilcox) reported 16 minutes ago from Cardiff, Wales

  The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

• 
  Ryan Price (@ryanprice1927) reported 17 minutes ago from Llantwit Fardre, Wales

  Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported 21 minutes ago from Newport, Wales

  @btsport sort your streaming service out 🤔

• 
  Max (@Max25143798) reported 22 minutes ago from Newport, Wales

  @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 24 minutes ago from Caerphilly, Wales

  @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

• 
  Martz (@martzreed1975) reported 32 minutes ago from Cardiff, Wales

  @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

• 
  markg (@markygee6) reported 35 minutes ago from Cardiff, Wales

  @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

• 
  Jo (@rubyrockcake111) reported 37 minutes ago from Barry, Wales

  @bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯

• 
  Tom Neville (@TNevillee) reported 38 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  Nörm•i•am (@storrmin571) reported 41 minutes ago from Cardiff, Wales

  @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

• 
  Wayne Hadley (@WayneHadley) reported 46 minutes ago from Weston-super-Mare, England

  @SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport

• 
  James Moss (@UKEmpLawyer) reported 48 minutes ago from Allt-yr-Yn, Wales

  @omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ruth Knight (@LadyRufus) reported 9 minutes ago

  @ClaireMadMax @bt_uk If your internet goes off you can’t make a call either! No mobile signal where I live. Excellent work BT😡

• 
  James (Jim) Naismith (@JHNaismith) reported 17 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  Darren Whitehall (@darrenwhitehall) reported 19 minutes ago

  @bt_uk my mother phone line has a fault and it is not working I have brought new phones and this has not changed the issue. I need help as my mum has dementia.

• 
  Stephen (@MyEngland2016) reported 21 minutes ago

  @bt_uk Good Morning Had a fibre installation in June Unit fell off the wall .a bad install ,have had hours of phone calls ,engineers were promised but never came ,what do I do now

• 
  Warren Peters (@wizza_wozza) reported 21 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 24 minutes ago

  Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me

• 
  T 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mr_tjc) reported 26 minutes ago

  @btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.

• 
  Macro Bielsa (@Forex_trader_4u) reported 26 minutes ago

  @bt_uk why do you make it so hard to cancel your products. It’s a disgrace and should be investigated by the CMA. Spent nearly an hour trying to find and then cancel my internet. Scum

• 
  m (@nerzia_) reported 27 minutes ago

  @bt_uk is so bad wow

• 
  Tokyo Trader Legal and Investment (@offshorelegal99) reported 28 minutes ago

  @bt_uk @RedJesus65 Hey Bt what is going on with you guys...the systens are always playing up cant login bad request and cant even raise a complaint as your status says sorry wr cant upload your complaint right now your service and products are awful been a customer for years totally fed up