BT (British Telecom) outages and service status in Pontypridd, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (50%)
- Total Blackout (17%)
- Wi-fi (17%)
- Phone (17%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Cardiff, Blackwood, Pontypridd, Caerphilly, Aberdare, Pontypool, Bridgend, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash
|
Phone | 3 days ago |
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Cardiff
|
Internet | 3 days ago |
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Blackwood
|
Internet | 3 days ago |
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Cardiff
|
3 days ago | |
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Cardiff
|
Internet | 3 days ago |
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Cardiff
|
Internet | 4 days ago |
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BT (British Telecom) Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Martz (@martzreed1975) reported from Cardiff, Wales@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Steve Johns (@johnsey80) reported from Cardiff, WalesI'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Dave Bowden (@DaveBStDW) reported from Cardiff, Wales@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Jai Sullivan (@jaisullivan) reported from Cardiff, Wales@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Ondine (@ondineb) reported from Aberaman, WalesI still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Tim ....🏴 (@timdobbsphoto) reported from Blaengarw, Wales@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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WPTuts (@WPTutz) reported from Pontypool, Wales@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Gavin (@GhGriff27) reported from Cardiff, Wales@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Tim ....🏴 (@timdobbsphoto) reported from Blaengarw, Wales@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Dai Williams (@Dai_ssrs) reported from Pontypool, WalesDid Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, WalesShocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Han🏴 (@Hanlccook) reported from Cardiff, Wales@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Neon Genesis (@NeonGenesis87) reported@bt_uk Hello, my internet seems to be cutting out for the past few days. I was hoping it'd get better on its own. I was wondering if somebody could take a look for me. A few months back, had a similar issue, and it was fixed within minutes. Hope for the same again. Thank you.
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Barry Logan (@barrylogan1892) reported@btsport Ide rather **** in my hands and clap than pay to watch bt sports pundits
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clive merritt (@Clivemerritt) reported@westywaldo @btsport Better because it was free? I'd agree Clive Tydlsey was the best CL commentator but other than that you're watching the same game of football, just the idiot pundits change, the games no different. Terretrial TV stations won't pay up so it's tough **** really.
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Colin Pu (@ColinPu) reported@BTCare I've got an intermittent dial tone on my phone. What could be the problem.? When I worked in an office environment this sort of tone would indicate the phone was on divert, obviously not the case in the home environment though.
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Anthony Smith (@tondeggi) reported@btsport God help us. More nonsense punditry.
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GwedLid (@GwedLid) reported@WeAreOpenreach @bt_uk @OpenreachHelp what do you actually do? 1st off BT send my box to the wrong address, multiple visits by openreach engineers and still can't sort my issue. Told it'll be sorted Thurs then Friday. No contact. Rang only to find you can't sort it today now.
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Robin Day (@nowheretorun) reported@bt_uk What you mean is… we couldn’t fix it today so we’ll try again on Monday. Hardly a high quality service!
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Billy (@BillyFuture5) reported@btsport I have been Betting and winning good money with the help of @betting_pro4 get sure and Guaranteed tips
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Fellowhoodlums (@fellowhoodlums) reported@btsport @lynseyhipgrave1 Problem with Amazon is that their coverage of sport so far has been terrible. BT have been excellent and sky before them
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El_MarkyMarky (@EMarkymarky) reported@btsport Oh for **** sake... Why do you hardly ever see folk praising your service ? Because you suck.