BT (British Telecom)

BT (British Telecom) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 11/18/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Caerphilly, Hengoed, Tonypandy, Pontypridd, Porth, Pontypool, Treharris, Aberdare, Treorchy, Penarth, Pontyclun, Bargoed, Blackwood and Bridgend.

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City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout
United KingdomCardiff Phone
United KingdomCardiff E-mail
United KingdomCardiff Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sw1tchv2 Switch2.0 (@Sw1tchv2) reported

    @bt_uk Hi. I am having this issue on my PS5. Frsytrating beyond belief when trying to watch the Champions League. Close to closing my account. Is there a fix for this?

  • EilidhS EilidhS (@EilidhS) reported

    @bt_uk Part 5: They said, 'Well, you're on a phone now, aren't you?' Such a cold and callous way to treat someone. She will be without phone or internet until next week, and will have to use her mobile. Such cold and callour tratment!

  • kbadatch14 Karandeep Badatch (@kbadatch14) reported

    @thatgoatmessi @btsport He did **** all in the game, he lost possession 9 times out of 10, and the bt sport commentators absolutely loved when he scored the tap in, they said he's the goat after that😭😭

  • oblafn oblaa (@oblafn) reported

    Hey @bt_uk why are u guys so bad I don’t understand I pay for such good internet and I’m in an area where it’s supposed to be great yet u can’t even do a good job of that like I wanna learn how to tie a reef knot don’t let it go this far mums

  • milburn138 Rob (@milburn138) reported

    ******* Savage how is the guy employed as a commentator, I thought Tyler and Neville were bad but he's different level altogether #UCL #btsport

  • 265kay ӄǟʏ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐝 (@265kay) reported

    @stunic23 @btsport Lingard was never in an offside position. When he passed to Ronaldo, he was onside, and in doing so, fell over a Villarreal player, but that player was always in front of him.

  • timroyds Tim Royds (@timroyds) reported

    @bt_uk I thought the last few days of 6.something download speeds were bad. The @bt_uk 'superfast' #broadband is 0.4 today!!!!!!!!

  • ArtemisLuna69 Christophe Luna (@ArtemisLuna69) reported

    @bt_uk @xmaddiemoonx How the hell is it not a company policy that your technicians are required to TRY CALLING THE CUSTOMER if they can't figure out how to get past a simple gate or something instead of just f'in off without trying.

  • MarianRose76 Marian (@MarianRose76) reported

    @bt_uk my parents phone line is off in BT27. is there an issue?

  • StepDon11 Stephen Donovan (@StepDon11) reported

    Crap #ManUtd getting the dross commentators they deserve from @btsport Savage Darke Owen amateur beyond belief