BT (British Telecom)

BT (British Telecom) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 10/28/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Cardiff, Pontyclun, Bargoed, Tonypandy, Blackwood, Bridgend, Treharris, Hengoed, Porth, Pontypridd, Mountain Ash, Tredegar, Ferndale and Aberdare.

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City Problem Type Report Time
United KingdomCaerphilly Wi-fi
United KingdomCardiff Total Blackout
United KingdomPontyclun Internet
United KingdomBargoed Wi-fi
United KingdomTonypandy Internet
United KingdomBlackwood Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Philipsallan Phil Allan (@Philipsallan) reported

    @btsport - get your presenting team up to speed and let them know what’s happening outside. Fans waiting for two plus hours. UEFA are NOT correct saying it’s a late arrival. Shocking organisation and you’re letting your pundits down.

  • Barleyboo_2 Kim-burr-ley (@Barleyboo_2) reported

    Was it the poor transmission from @btsport or was @Camila_Cabello actually boo’d? 😱😱 #LiverpoolVsRealMadrid

  • Shadychinniah09 Shadrach Chinniah (@Shadychinniah09) reported

    Is the something wrong with the commenters voice . @btsport Sound **** here in South Africa..does he have a soar throat

  • lmharpin lee harpin (@lmharpin) reported

    Are #BTSport now just going to ignore the fans outside situation? Totally inept. Don’t believe @SkySports would have been as bad. BBC definitely wouldn’t.

  • Chopperholic1 Chopperholic (@Chopperholic1) reported

    @adstack68 @btsport Unless you're there and amongst it then you know no more than anyone else. I guess the availability of evidence was never a prerequisite for justice... restorative or otherwise...???

  • ALinkToThePasty Mike (@ALinkToThePasty) reported

    Omg. Are @btsport really saying live on air that "everyone is in and can concentrate on the game"??? Nahhhh BT Sport are a bunch of sad Tories unable to report on actual sport issues. Take your subscription and stick it in your greedy hoops #LIVRMA #ChampionsLeagueFinal

  • norfldn2 nick (@norfldn2) reported

    Rio don’t half talk some **** worse than Owen #RioFerdinand #btsport #UCLfinal

  • adamriv7 Adam Rivett (@adamriv7) reported

    Any chance of a re-run from last years final please @btsport. This **** is getting boring.

  • SHarrison94 Sam Harrison (@SHarrison94) reported

    Awful camera for a final @btsport #UCLfinal

  • BenJones18 Ben Jones (@BenJones18) reported

    What a terrible camera angle @btsport