BT (British Telecom) Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (58%)
-
E-mail (16%)
-
Wi-fi (14%)
-
Phone (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Bridgend, Blackwood, Merthyr Tydfil, Pontypridd, Caerphilly, Tonypandy, Pontypool, Aberdare, Hengoed, Porth and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Bridgend |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
-
Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
-
Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
-
Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
-
Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
-
Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
-
Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
-
owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Samm Sharpe
(@theonly_samm) reported
@bt_uk Engineers have been sent out 3 times to complete stage 1 works for installation and it’s still not complete. It’s down to miscommunication between yourselves, the engineers and us. The last engineer told us he had completed the work and told you, your people tell us different.
-
Ali Malsher
(@AliMalsher) reported
@bt_uk Do you actually have any intention of providing a service or are you just planning to ignore constant complaints.
-
gay porn stash
(@Phil_85) reported
@bt_uk Must be sky if speeds terrible superfast my arse
-
Lorna Holland
(@themaxdog) reported
@bt_uk it's only 11am and I've already had 4 automated scam calls to my landline this morning apparently from "my Internet provider", despite having signed up to your call protect service 🤔
-
AdrianaSalazarM
(@adrisalazar_asm) reported
Anybody else in Durham with contract for broadband with @bt_uk having significant issues with speed and connection stability since the beginning of the year? Finding impossible to work. Wondering if it’s a zone issue 😢
-
slysons
(@slysons1) reported
@bt_uk No she didn’t realise speed was slow and was been vastly overcharged
-
Daniel Craft
(@DanielCraft94) reported
@bt_uk @OpenreachHelp after 105 days over due order, I can confirm I now finally have BB, don’t think I would never have got here without the intervention of the Twitter @bt_uk team, Customer service via the phone was like talking to brick walls for 4 months. Thanks guys
-
Danielle Carmichael
(@DanielleCarmi11) reported
Hi @bt_uk, I called (4th time) last Wednesday and asked why my internet activation was delayed by 8 days (18 days wait in total), as a resolution I was told I'd be given £30 to purchase data on my phone. Haven't recieved £30 and now struggling with internet for my studies 😫
-
GY6 🔫
(@GTYOUR6IX) reported
@bt_uk No i have Fibre 2, and upon looking at "Complete WIFI" it would t give us any faster speeds, not only that we are supposed to be getting 57mbps - 64mbps and we are currently on 27mbps!! We have had engineers come out and say the line outside is weathered but never fixes it
-
Ian Elliot
(@IanRElliot) reported
SCAM ALERT DO NOT GIVE YOUR DETAILS TO THIS NUMBER 01334 405007 @bt_uk @BTGroup YOU NEED TO SHUT THIS DOWN