BT (British Telecom) Outage Report in Pencoed, Bridgend county borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Pencoed, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pencoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Pencoed, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Pontypridd, Bridgend, Hengoed, Tonypandy, Treorchy, Pontyclun, Ferndale, Bargoed, Maesteg, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash
|
Phone | 1 day ago |
|
Pontypridd
|
Wi-fi | 8 days ago |
|
Pontypridd
|
Internet | 14 days ago |
|
Pontypridd
|
Internet | 20 days ago |
|
Bridgend
|
Total Blackout | 21 days ago |
|
Hengoed
|
Phone | 21 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Owen Howe (@Owsh94) reported from Coity, Wales6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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sharon simpson (@sharonSSN) reported from Porthcawl, Wales@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Maharaja Blues🏴🇮🇳🎸🥃 (@maharajablues) reported from Ogmore-by-Sea, Wales@bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Jo (@rubyrockcake111) reported from Barry, Wales@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Daniel rees (@Racingdanny8) reported from Cwmafan, WalesMy Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Not The Singer (@agarethgates) reported from Porthcawl, Wales@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Simon Hiscocks (@Statto1927) reported from Barry, WalesCommentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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ajp (@gwentvillan) reported from Newcastle Higher, Wales@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Break for Ball (@breakforball) reportedDespite never even discussing or considering a change of contract @bt_uk I went from £22.99 a month to £99.99 for a phantom contract for broadband alone that doesn’t exist. “No notes, managers can’t take calls, and perhaps some people pay that” were answers I got #charlatans
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Burke Jansen (@BurkeJansen) reported@bt_uk hi bt I’m having trouble dialling out from my phone
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Lanternfish (@Lanternfish5) reported.@bt_uk Households have been left with no connectivity for nearly for nearly 20 DAYS in Cwmisfael, SA32, including my family. This is absolutely UNACCEPTABLE. Would never happen in a city. Stop fobbing people off. [1/2]
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glosuk68 (@glosuk68) reportedOf course - as they always do - @BTCare will maintain they don’t have an issue with email spam. They do. An explosion to 147 emails over the last 7 days, up from a handful each week. I’m thankful I no longer pay for their email services.
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Anonymous (@namelesspolitic) reported@bt_uk what is going on with your Internet connection?? There is a shortage throughout Yorkshire and I've had no WiFi from 7pm last night. There doesn't seem to be any progress in fixing the problem?? Please let us know what's happening - we cannot work from work with no WiFi!!
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Julian philp (@Julianphilp2) reported@bt_uk Yes I’m still losing the signal on my bt tv box
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Emily Sarah Geere (@emilygeere) reported@bt_uk I am not normally one to complain publicly but I am soooo disappointed with your customer service today. Have been on the phone for 45 minutes trying to organise for wifi to be installed and now been put through to a new person to start the process all over again 🙄
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Abvern (@abivernall) reported@bt_uk After 6 weeks of waiting BT tells me finally that they can't provide me a service. What an utter waste of time!!
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gareth brooks. (@mrgarethbrooks) reported@NEEZU5 @bt_uk We’re with EE, but it’s a BT Openreach line and problem. I was with Sky in town, but it was a BT line. No problem there 😩
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nigelthebuddha (@nigelthebuddha) reported@SkyHelpTeam - I'm having issues watching some On Demand & Catch Up programmes. I've been trying to watch @russellhoward Hour for ages but it keeps saying 'Download Failed'. All help forums suggest it's @bt_uk Broadband customers only. What can I do to solve, please?