BT (British Telecom) Outage Report in Maesycwmmer, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Maesycwmmer, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Maesycwmmer, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Ynysddu, Caerphilly, Treharris, Tredegar, Pontypridd, Newport, Bargoed, Mountain Ash, Pontyclun, Ferndale, Pontypool, Cwmbran, Porth and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Ynysddu |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
Wi-fi | |
| Treharris |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Maesycwmmer, Wales
Latest outage, problems and issue reports in Maesycwmmer and nearby locations:
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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James Moss
(@UKEmpLawyer) reported
from
Allt-yr-Yn, Wales
@omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Adams
(@darrenjadams) reported
@bt_uk I don't know the landline number, never used it since we moved in January, and really don't need it. I can message you with my account number though.
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Crossland Solicitors
(@CrosslandEmpLaw) reported
Employers wanting to discourage home working - consider upgrading staff's broadband with @bt_uk, they'll be charged twice for same service, complain & BT will immediately disconnect the broadband, charge £450 for early exit & take 3 days to reconnect.
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SupremeLord Olafssen
(@supreme_olaf) reported
@AbbieViolet69 @BANDLA82634798 @bt_uk White people are in danger though. You would be better trying to help us.
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david
(@davidhwindsor) reported
@JonBell61123722 @bt_uk Nonsense - plenty of history is taught in schools that refers to all colours. And when you say ‘knowing the truth’ - that suggests not that we’re missing it out but actively concealing or lying about it. That’s simply garbage but you seem intent on harbouring a victim mentality
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Samantha Wong
(@MissSWong) reported
@bt_uk my internet has been disconnecting all day every day this week. We have BT boosters around the house too. Is there a problem? Or could there be something wrong with my connection?
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SupremeLord Olafssen
(@supreme_olaf) reported
@AbbieViolet69 @BANDLA82634798 @bt_uk No, you seem to support harming White people through mass immigration. I don't want to harm anyone unless they are a threat- those different races will have their own homelands too. I think we have come to a conclusion here: another case of self-interest for me but not for thee.
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Jeff Partridge
(@jefftak) reported
@bt_uk Mandy suggested I tweet you about my slow #internet speed. At the hub I get av 8mb/s. I am paying for superfast but it is way below the national average of 60mb/s. @BT_Openreach are investing heavily in #fttp and neglecting #fttc customers. I complain often.
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Graeme Brotherton
(@graemebnufc) reported
@btbusinesscare Tell you what’s class, when a company tells you they are doing to do something 8 times in a week over email, verbally and now over twitter & do absolutely nothing. Pathetic customer service.
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SupremeLord Olafssen
(@supreme_olaf) reported
@AbbieViolet69 @BANDLA82634798 @bt_uk Unsurprising given you are messed up - a child should have a father, not something it is going to have given the behaviour of Black men. The fact you don't know your own father also explains many of your issues.
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Abby Leeks
(@AbbyLeeks) reported
@bt_uk ******* **** bags cant ******* fix wifi I hope you know your wifi absolutely crap and shove that crap in your mouth *****