BT (British Telecom)

BT (British Telecom) Outage Report in Maesycwmmer, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Maesycwmmer, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Maesycwmmer, Caerphilly County Borough, Wales 12/11/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maesycwmmer, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Pontyclun, Newport, Caerphilly, Pentre, Cardiff, Tonypandy, Cwmbran, Aberdare, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth and Treharris.

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City Problem Type Report Time
United KingdomBlackwood Phone
United KingdomPontyclun Internet
United KingdomNewport Internet
United KingdomNewport Total Blackout
United KingdomCaerphilly E-mail
United KingdomPentre Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Maesycwmmer, Wales

Latest outage, problems and issue reports in Maesycwmmer and nearby locations:

  • AndrewHazard Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • GreggC_CC Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneEMCallaghan Jane Callaghan 🌈 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐶🐱🥾🧶 (@JaneEMCallaghan) reported from Sligo, Connaught

    Our 4th wait at home for a half day for a BT engineer. Two weeks with no Internet. 3 x 40 min hold on the telephone trying to get an answer as to why the engineer hasn't come in to fix the net. I guess it's time to move to another provider, eh @BT_uk

  • Falsum66 Falsum (@Falsum66) reported

    @bt_uk Bt can you explain why my Wi-Fi has been of for 3 weeks now when we live in a fairly rural area and can’t get signal without our broadband and the fact that you have lied about fixing it multiple times

  • _daaryl • daryl • (@_daaryl) reported

    @bt_uk Thank you. We still need to send an email regarding a complaint in regards to the compensation we were promised.

  • peter_beecham Peter Beecham (@peter_beecham) reported

    @bt_uk shocking customer service ringing you today! 😡

  • niamh_y_l Niamh ⁷ (@niamh_y_l) reported

    @bt_uk Followed the steps about sending help then landline number, nothing has been done about the issue. Landline and Broadband has been down now for 24+ hours. Unable to do work.

  • alexanderhart95 Alex Hart (@alexanderhart95) reported

    @bt_uk your broadband service is dreadful pay lot money for next no service, complained and try to get this sorted out numerous times and nothing ever gets solved i quite frankly think it’s appalling that in this day and age the internet service provide is inadequate for use.

  • inthecloset Kemmmy ✨ (@inthecloset) reported

    @bt_uk I'm so greatful Lisa truely rocks!! The last few weeks have been horrendous. At least with this temp solution I can do more remotely and certainly won't be kicked off teams mtgs every 5mins. Hopefully! 🤞🏾 🥳

  • exiledswede89 Jas Isaksson (@exiledswede89) reported

    @bt_uk Hi BT! My ex has his broadband account in my name. I am outside the UK and your CS team will not help me because I am not using the phone number attached to the account. I am a domestic abuse survivor & would rather not have to deal with my abuser directly.

  • MattJames355 Matthew James (@MattJames355) reported

    @bt_uk Not heard a thing from anyone regarding this. Not even an acknowledgement. Loyal customer and I'm just ignored.

  • GGZiiSocial GGZii (@GGZiiSocial) reported

    @bt_uk The issue is the cabinet used to provide 70/20 after 3 years it was 50/10 and now so many people are on the cabinet it's 24/4. The engineer said the cabinet is full and BT really should be upgrading.