BT (British Telecom)

BT (British Telecom) Outage Report in Maesycwmmer, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Maesycwmmer, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Maesycwmmer, Caerphilly County Borough, Wales 01/23/2026 12:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maesycwmmer, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Bargoed, Newport, Cwmbran, Porth, Ferndale, Pontypridd, Pontyclun, Pontypool, Ebbw Vale, Caerphilly, Tonypandy, Aberdare, Merthyr Tydfil and Treharris.

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City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomBargoed Internet
United KingdomNewport Internet
United KingdomCwmbran Internet
United KingdomNewport Wi-fi
United KingdomPorth Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Maesycwmmer, Wales

Latest outage, problems and issue reports in Maesycwmmer and nearby locations:

  • hilaryhendy Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported from Aberdare, Wales

    Really great service from @bt_uk today. Don't want to tweet only when it's negative.

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • CitrusArtsUK Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    @bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?

  • cymruchris Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported from Church Village, Wales

    @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • RebIrvine Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales

    @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • CitrusArtsUK Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mtattoo99 Sam Horobin (@mtattoo99) reported

    @bt_uk Service is ok at the minute it just came away from the wall and raw plugs came out as well I am a bt customer

  • joshowenswinn Josh Owens-Winn (@joshowenswinn) reported

    @bt_uk please help?

  • _rob_p_ Robin Phillips 💉💉 (@_rob_p_) reported

    @BTCare our broadband is down again?! What is going on and is it a repeat of the problems from a couple of weeks ago? If so, are you and @OpenreachHelp going to fix it properly or is this a new normal?

  • Michael1Green Michael Green 💙 (@Michael1Green) reported

    @bt_uk BT Customer Service do you actually exist?!?!? Engineer booked for this morning, 10-12, total no show… now waiting for an agent to pickup for over 30mins to find out why…. #customerservice

  • gerrishevans Jayne Gerrish-Evans (@gerrishevans) reported

    @bt_uk An engineer failed to turn up on Friday morning. I’ve been trying to contact your call centre since. I’ve waited for 3 - 4 times at 90 minutes+ and then just get cut off. How do I cancel?

  • Michael1Green Michael Green 💙 (@Michael1Green) reported

    @bt_uk BT Customer Service, do you exist?!?! Engineer booked 10-12, no show, and now waiting for an agent to pickup for over 30mins?!?!

  • clouhg99 so (@clouhg99) reported

    @bt_uk Down the line the other tv will have trouble logging and then i will have to change the password again.

  • jims75 james (@jims75) reported

    @ChrisoutofWater @bt_uk Gets a bit boring? Most of the population don't care about history in general never mind a whole month one subject!

  • LjBroughton Lisa Broughton (@LjBroughton) reported

    @bt_uk Yes it's been hell. Using mobile with unstable signal. Paid lots of money for extra mobile data as I rely on it for bereavement admin. Hotspot doesn't work. Phone and wifi was wrongly cut off and spent hours on phone to you. No reconnection until Wednesday Thur. Nightmare.

  • AMHowarth Andrew Howarth (@AMHowarth) reported

    Shocking service again from @bt_uk - 30 minute wait on the phone lines - just given up - what is wrong with your customer service ? called PlusNet yesterday call answered in 3 minutes and the bloke I spoke too knew what he was talking about. #digitalvoice