BT (British Telecom) outages and service status in Maesycwmmer, Wales

Problems in the last 24 hours in Maesycwmmer, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maesycwmmer, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Newport, Cardiff, Mountain Ash, Blackwood, Caerphilly, Aberdare, Pontypool, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Cwmbran, and Ferndale.

City	Problem Type	Report Time
Pontypridd	Internet	19 hours ago
Newport	Wi-fi	5 days ago
Cardiff	Internet	6 days ago
Newport	Phone	9 days ago
Newport	Wi-fi	9 days ago
Newport	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Maesycwmmer, Wales

Latest outage, problems and issue reports in Maesycwmmer and nearby locations:

• 
  The Morlais Castle Inn (@TMCI73) reported 5 minutes ago from Merthyr Tydfil, Wales

  @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 6 minutes ago from Cardiff, Wales

  @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

• 
  Dave Bowden (@DaveBStDW) reported 8 minutes ago from Cardiff, Wales

  @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

• 
  Owen (@Owen_Jenkss) reported 9 minutes ago from Risca, Wales

  @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 10 minutes ago from Cardiff, Wales

  @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 11 minutes ago from Henllys, Wales

  Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 12 minutes ago from Aberdare, Wales

  Really great service from @bt_uk today. Don't want to tweet only when it's negative.

• 
  Dafydd Lewis (@dafyddlewis82) reported 16 minutes ago from Ynysybwl, Wales

  @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

• 
  Jai Sullivan (@jaisullivan) reported 16 minutes ago from Cardiff, Wales

  @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 28 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

• 
  Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported 32 minutes ago from Church Village, Wales

  @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

• 
  Richard A. Hughes (@ricardofodol) reported 33 minutes ago from Llanharan, Wales

  @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 33 minutes ago from Tylorstown, Wales

  @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

• 
  Steve Johns (@johnsey80) reported 35 minutes ago from Cardiff, Wales

  I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

• 
  WPTuts (@WPTutz) reported 38 minutes ago from Pontypool, Wales

  @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

• 
  James Moss (@UKEmpLawyer) reported 38 minutes ago from Allt-yr-Yn, Wales

  @omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 44 minutes ago from Merthyr Tydfil, Wales

  @bt_uk is there an issue with full fibre broadband in the south wales area?

• 
  Gavin (@GhGriff27) reported 50 minutes ago from Cardiff, Wales

  @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

• 
  Ondine (@ondineb) reported 55 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

• 
  Pauline Lomax (@RedhillsAnnie) reported 58 minutes ago from Cardiff, Wales

  @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Theresa (@bchutney1) reported 7 minutes ago

  @bt_uk Hi, we seem to have a connection issue. We have broadband/wifi but some of our devices like the TV are unable to connect. I have used the service checker and it says there is an issue. What do I do next please?

• 
  MiltonKeynesCAB (@MK_CAB) reported 8 minutes ago

  @btbusinesscare Thanks , but no one's been in touch - mind you , could be difficult on a phone system that's not working. Nevertheless , nothing received on e-mail either.

• 
  rossdenholm (@rossdenholm980) reported 13 minutes ago

  @bt_uk no had problems for about a month now in middle of a online game and the broadband starts flashing orange and kicks me

• 
  Zahid K (@zahidk) reported 14 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Dwain Driver (@TrainDriver1982) reported 15 minutes ago

  @bt_uk Neighbours have same problem. Despite your test saying nothing wrong with line - USELESS BT

• 
  CGS Technology (@cgs_uk_com) reported 19 minutes ago

  @btbusinesscare we have had such a poor service with BT, when you ring up to cancel they don’t let you go pass there indian call centre. We have switched the service off but they still want to charge us for a service not in use for months. I do not use bt business broadband

• 
  Sarah-Kimberley (@PlayforthSarah) reported 19 minutes ago

  @bt_uk seeing as your saying I do not have an account does that mean I can cancel my direct debt and not make anymore payments for my services? Because it’s not very good trying to access account to make changes and been told no account yet your happy taking £70 a month out bank

• 
  Phil Robinson (@phillyboy1962) reported 21 minutes ago

  @BTCare We are on holiday in Switzerland unable to neither make nor receive any mobile calls. BT is our mobile provider. We urgently need to phone insurance provider for healthcare. Please can you help? We cannot make any calls to the UK

• 
  Caz Morgan (@CazMorgan5) reported 21 minutes ago

  @bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?

• 
  Philip Chalk (@PhilipChalk) reported 22 minutes ago

  @btbusinesscare Trying to help elderly neighbour who has fault with her business landline, after she had a new internal box and router fitted. Now no landline! Getting no joy from calling BT. She doesn’t have a mobile or email address and just getting automated responses. HELP!