BT (British Telecom) Outage Report in Maesycwmmer, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Maesycwmmer, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Maesycwmmer, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Newport, Aberdare, Hengoed, Cardiff, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Cwmbran, Caerphilly, Ferndale, Bargoed and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Newport |
Internet | |
| Aberdare |
Phone | |
| Hengoed |
Phone | |
| Cardiff |
Internet | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Maesycwmmer, Wales
Latest outage, problems and issue reports in Maesycwmmer and nearby locations:
-
Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
-
Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
-
WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
-
Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
-
The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
-
The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
-
Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
-
Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
-
Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
-
Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
-
Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
-
Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
-
JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
-
Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
-
Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
-
Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
-
Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
-
Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
-
Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
-
MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Anwar Hussain
(@nw1gunner) reported
@BTCare @BTGroup complaint ref: vol013-604902610583 a very poor and negative customer experience this after very poor broadband service. I would not recommend #bt to anyone anymore. 👎👎👎
-
Nicola D
(@ndifrancesco) reported
@avvabanana @bt_uk Having the same problem but told they have no mini hubs left 😕
-
Kate Connolly
(@Bagathacat) reported
@btbusinesscare 2/2 but no one ever phones back. There are 3 people who have been supposedly dealing with our two accounts but no one ever does anything. Meanwhile we are left with two accounts instead of one, escalating bills, and no one to help. What do we do?
-
Sandra Salter
(@sandie181) reported
@bt_uk What a dreadful service you provide! Intermittent broadband for days. Received no help whatsoever. Time to move providers I think!
-
Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
-
Bobby Anderson
(@8obbyanderson) reported
@bt_uk Both, the connection is really unstable and when it is connected it’s really slow, been this way for the last few days
-
AvvaBanana
(@avvabanana) reported
@bt_uk 15th September. Utterly disgraceful and no one had bothered to tell me, AND I was still receiving emails and texts yesterday telling me that my appointment was today. I am utterly disgusted by this service.
-
Jim Wall 🏴
(@jimnicebutdim) reported
from
Talsarnau, Wales
@bt_uk Highly likely due to yesterday's thunderstorm, I noticed this morning my landline phone in Talsarnau isn't working. Have spoken with neighbors and they have same problem. Intriguingly my broadband is working.
-
Lynette Nusbacher
(@Nusbacher) reported
@bt_uk Because the underground engineer is from out-of-area, Will had no way to contact them. Will was assured by @bt_uk that customer (me) had a working router and land line, even though Will could see that it was nonsense.
-
Bianca Shead 🍃
(@Bee_anchor) reported
@bt_uk I am desperately trying to get hold of a digital voice adapter for my elderly parents, who have lost the use of all but one phones in their house. I tried texting 61998 but having no joy. Any help appreciated!