BT (British Telecom) outages and service status in Maesycwmmer, Wales

Problems in the last 24 hours in Maesycwmmer, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maesycwmmer, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cardiff, Ystrad Mynach, Treharris, Mountain Ash, Cwmbran, Bargoed, Pontypridd, Aberdare, Pontypool, Hengoed, Tonypandy, and Treorchy.

City	Problem Type	Report Time
Caerphilly	Internet	4 hours ago
Newport	Internet	1 day ago
Blackwood	Internet	1 day ago
Cardiff	Wi-fi	3 days ago
Ystrad Mynach	Internet	3 days ago
Newport	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Maesycwmmer, Wales

Latest outage, problems and issue reports in Maesycwmmer and nearby locations:

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 44 seconds ago from Cardiff, Wales

  @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

• 
  James Moss (@UKEmpLawyer) reported 6 minutes ago from Allt-yr-Yn, Wales

  @omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 12 minutes ago from Caerphilly, Wales

  @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

• 
  Gavin (@GhGriff27) reported 21 minutes ago from Cardiff, Wales

  @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

• 
  Ryan Crocker (@crocker74) reported 21 minutes ago from Cardiff, Wales

  @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

• 
  Neil 'DBtC' (@crfc1876) reported 22 minutes ago from Cardiff, Wales

  @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 24 minutes ago from Tylorstown, Wales

  @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

• 
  Dai Williams (@Dai_ssrs) reported 24 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

• 
  Tom Neville (@TNevillee) reported 25 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  OzUrfa (@OzUrfaCardiff) reported 30 minutes ago from Beechwood, Wales

  @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 32 minutes ago from Cardiff, Wales

  @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

• 
  Owen (@Owen_Jenkss) reported 33 minutes ago from Risca, Wales

  @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

• 
  Leon Ip (@ippyfuzion) reported 35 minutes ago from Newport, Wales

  @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

• 
  Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported 38 minutes ago from St. Julians, Wales

  @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

• 
  Ondine (@ondineb) reported 41 minutes ago from Aberaman, Wales

  I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 51 minutes ago from Cardiff, Wales

  @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

• 
  JJ 🐧 (@Cobblerja) reported 52 minutes ago from Brynmawr, Wales

  @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

• 
  Desta Omar (@desta_omar) reported 56 minutes ago from Cardiff, Wales

  6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

• 
  Pauline Lomax (@RedhillsAnnie) reported 56 minutes ago from Cardiff, Wales

  @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

• 
  Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported 58 minutes ago from Cardiff, Wales

  @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TSLG13007 (@TSLG13007) reported 4 minutes ago

  @bt_uk absolutely appalling customer service as usual

• 
  Rachel (@rachelleese84) reported 9 minutes ago

  @bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.

• 
  Donovan Whyte 🇵🇸 (@donutvan) reported 10 minutes ago from Little Hulton, England

  @BTCare why are the sports channels not working? Reset router, reset box, still crap

• 
  Stephen Marsland (@StephenMar68207) reported 10 minutes ago

  @bt_uk since my full fibre was installed my connection has been rubbish,you checker on the website found an issue your end but then I just get trapped in a ongoing loop of uselessness from your 'help bot'(which I can't actually type a reply to)how do I actually resort this issue?

• 
  Kasim (@Kasim26767212) reported 11 minutes ago

  @bt_uk Whats the customer setvice number ?

• 
  Asif Rana (@HounslowParking) reported 11 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  AP Rhondda (@ae_parry) reported 13 minutes ago

  @btbusinesscare @ofcom You can't even complain because they will always say that BT have not had enough chance to fix things. 2 years of bills messed up and now I have moved on to a better company I am struggling to even do that.

• 
  Schmemm25 (@EmmaHarveyy25) reported 13 minutes ago

  @bt_uk BT says no issue on the network yet our mobiles cannot access our home broadband. So frustrating. So much for hi-speed fibre. Time to move supplier

• 
  Simon (@thfcsimonm) reported 14 minutes ago

  @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!

• 
  John O'Connor (@thereal_JOC) reported 15 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.