BT (British Telecom) outages and service status in Maesycwmmer, Wales

Problems in the last 24 hours in Maesycwmmer, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maesycwmmer, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cardiff, Ystrad Mynach, Treharris, Mountain Ash, Cwmbran, Bargoed, Pontypridd, Aberdare, Pontypool, Hengoed, Tonypandy, and Treorchy.

City	Problem Type	Report Time
Caerphilly	Internet	10 hours ago
Newport	Internet	1 day ago
Blackwood	Internet	1 day ago
Cardiff	Wi-fi	3 days ago
Ystrad Mynach	Internet	3 days ago
Newport	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Maesycwmmer, Wales

Latest outage, problems and issue reports in Maesycwmmer and nearby locations:

• 
  Citrus Arts UK (@CitrusArtsUK) reported 3 minutes ago from Pontypridd, Wales

  I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

• 
  Nickynackynoo (@nicnacnoopixs) reported 5 minutes ago from Trethomas, Wales

  @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

• 
  Darren Little (@Npteggchaser) reported 12 minutes ago from Victoria, Wales

  @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

• 
  MissESilcox (@MissESilcox) reported 15 minutes ago from Cardiff, Wales

  The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

• 
  Mike Houghton (@MHswans) reported 16 minutes ago from Cardiff, Wales

  Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

• 
  Martz (@martzreed1975) reported 16 minutes ago from Cardiff, Wales

  @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

• 
  Citrus Arts UK (@CitrusArtsUK) reported 17 minutes ago from Pontypridd, Wales

  @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 17 minutes ago from Tylorstown, Wales

  @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

• 
  Tom Neville (@TNevillee) reported 20 minutes ago from Trethomas, Wales

  @bt_uk Your wifi is absolutely ******* shit, thanks

• 
  Nick Speed (@speedupdating) reported 21 minutes ago from Cardiff, Wales

  @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

• 
  Nörm•i•am (@storrmin571) reported 22 minutes ago from Cardiff, Wales

  @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

• 
  Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported 22 minutes ago from St. Julians, Wales

  @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported 26 minutes ago from Newport, Wales

  @btsport sort your streaming service out 🤔

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 34 minutes ago from Newbridge, Wales

  @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 42 minutes ago from Cardiff, Wales

  @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

• 
  Jai Sullivan (@jaisullivan) reported 44 minutes ago from Cardiff, Wales

  @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

• 
  Rich M (@Smilers_Coffee) reported 48 minutes ago from Pontypridd, Wales

  @btbusinesscare Just messaged but I would still like to cancel at this point

• 
  WPTuts (@WPTutz) reported 54 minutes ago from Pontypool, Wales

  @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

• 
  Andrew Hazard Photography (@AndrewHazard) reported 56 minutes ago from Panteg, Wales

  @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

• 
  Steve Johns (@johnsey80) reported 60 minutes ago from Cardiff, Wales

  I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Markkkkk (@Isparkzz) reported 2 minutes ago

  @bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄

• 
  J (@Daylightfire) reported 2 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Di Beirne (@ScattyCat) reported 5 minutes ago

  @bt_uk Hello - what on earth has happened to the MyBT app? It was bad before, it's even worse now!! Can't find anything useful, the most useful page is very dark, as if there's a screen over it. Really not an upgrade... tell I.T. to design something useful. Do they even check it?

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 5 minutes ago

  I called @bt_uk to cancel a service we're not using. The "guide" put me on hold for ages, then the line went dead, followed by an automated SMS asking what I thought of the service. Not very good is the answer!

• 
  TSLG13007 (@TSLG13007) reported 5 minutes ago

  The usual appalling service from @bt_uk

• 
  kernip ✌ (@Kernn_Dawg) reported 6 minutes ago

  @bt_uk you’re existing customer price promise is a scam, your customer service is a mess and you have 0 loyalty for your long term existing customer. Get in the bin. Moving to @skytv asap.

• 
  Rachel (@rachelleese84) reported 9 minutes ago

  @bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.

• 
  Lee Johnstone (@lee_johnstone84) reported 9 minutes ago

  Really poor service for existing customers @bt_uk, putting my TV package up and not willing to do anything to keep me with them, @skytv are offering such better deals so looks like ill be joining them

• 
  Zentara IT (@Zentarait) reported 14 minutes ago

  @btbusinesscare Hi have you guys fixed the issue the web ex portal error? There is an unknown error causing a problem. this was the start of the error but to be told by support im making it up is a joke even with images of it.

• 
  Simon (@thfcsimonm) reported 16 minutes ago

  @bt_uk I’ve been trying to cancel a line for 8 weeks. You still haven’t done it. Absolutely disgraceful useless service. BT is probably the worst conglomerate in the UK