BT (British Telecom) Outage Report in Maesycwmmer, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Maesycwmmer, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Maesycwmmer, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Cardiff, Pontyclun, Ynysddu, Caerphilly, Treharris, Tredegar, Pontypridd, Newport, Mountain Ash, Ferndale, Pontypool, Cwmbran, Porth and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Pontyclun |
Internet | |
| Cardiff |
Internet | |
| Ynysddu |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Maesycwmmer, Wales
Latest outage, problems and issue reports in Maesycwmmer and nearby locations:
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Javid Farahani
(@JavidFarahani) reported
@bt_uk it is more than an hour that I am in the queue to talk to your customer service. I need to know the TIME that your engineer is planning to come to my flat tomorrow!
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Dane
(@DaneHearth) reported
@PleasantKenobi @bt_uk BT Openreach took 2 months to move my current line, with no work around. They've never been able to provide a line on time in the 6 times I've moved.
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Daniel Craft
(@DanielCraft94) reported
@OpenreachHelp case with openreach raised by BT was told next update is 27Jan, not good enough very disappointing as service was meant to be active 22Oct, please can I ask if someone’s part of this team is able to work with me to locate the issue case and chase please @bt_uk
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Dasdesigns
(@dogsgoshopping) reported
@countrymousie @btbusinesscare I get it this morning it’s been no service again flicks out at wrong moment
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Euan Henderson
(@34SeigeRhinos) reported
@_Paulsicle @PleasantKenobi @bt_uk I suspect that it is dependent on where you are and how often you have issues with the Infrastructure. I had to deal with them about 4 time over the 7 years and it was totally fine if a little expensive. I've heard from other people that they can be a pain.
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ryan
(@exdure) reported
@bt_uk no fix, smart hub starts by staying solid green for a minute or so, then flashes pink/purple then flashes a steady orange ???
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Peter Charles
(@omitbdf) reported
@Bonzodogg1 @BTCare Similar problems over the years. Always trying to fob me off with must be the ‘Wi-Fi in the house’ bla bla bla and sending me links for advice to children. It’s always outside and always found, eventually, in their creaking infrastructure.
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STAY AT HOME | Paul Palmer
(@_Paulsicle) reported
@PleasantKenobi @34SeigeRhinos @bt_uk I wonder if it's based on the area because we've had the highest speed package from Virgin Media for years and never had an issue but I know lots of people that have. Sucks that BT has done this though especially in a time when so many people are working from home. Holiday? :P
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rocketjohn
(@rocketjohn) reported
@PleasantKenobi @bt_uk Apologies if this isn’t useful but for a professional broadband service I can recommend @aaisp - lower ratios of customer to bandwidth to ensure you always get what you pay for. You also don’t have to pay for a voice service if you don’t need it.
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PleasantKenobi
(@PleasantKenobi) reported
@bt_uk Claire, I know you are just piloting the PR account - but that response isn't good enough. I don't want to go super Karen, but "not have all the same capabilities" translates to your mistake stopping me doing my job. Heads up; I asked for a complaint to be logged already.