BT (British Telecom) Outage Report in Maesycwmmer, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Maesycwmmer, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Maesycwmmer, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Bargoed, Newport, Cwmbran, Porth, Ferndale, Pontypridd, Pontyclun, Pontypool, Ebbw Vale, Caerphilly, Tonypandy, Aberdare, Merthyr Tydfil and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Bargoed |
Internet | |
| Newport |
Internet | |
| Cwmbran |
Internet | |
| Newport |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Maesycwmmer, Wales
Latest outage, problems and issue reports in Maesycwmmer and nearby locations:
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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anfänglichinteressantesaberunterwältigendeslied
(@iainmspillane) reported
from
Grangetown Community, Wales
@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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CryptoNews.eth
(@CryptoNews_eth) reported
@bt_uk Guys my internet has been down since Friday! And say you can't come out till Thursday to fix the issue... This cant be acctable surely. I'm a key worker and need to have this access
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J Hughes
(@deaf_shepherd05) reported
@VancityReynolds @Vanarama @btsport Granted, it will bring in a “Global Audience”. But no offence to Dorking, if I’m in america i bet 99.9% of people have never even heard of dorking as a place. Same goes for other teams in our division. So again, other than wrexham, that point doesn’t stand in great stead. 5/?
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K Champaneria
(@KChampaneria1) reported
from
Rossett, Wales
@VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.
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💎💎fully_lv
(@FullyLV) reported
@bt_uk I cancelled my order because of your poor service but I've just received an email saying engineer is still coming 2moro?! I have no interest in wasting time calling your your rubbish customer service - hoping twitter team is better and will resolve - Order No : GBTH074158
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John Campbell
(@johnnyefc78) reported
@VancityReynolds @Vanarama @btsport Get yourself a fire stick and live stream it, problem solved
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Julie Mitchell-Mehta
(@JulieMitchell_M) reported
@bt_uk Please help! I really want to buy services from you but you keep cancelling my order (that's 3 times now). I was speaking to someone just now and got cut off. Can you contact me? I'm losing the will...
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bijaya dash
(@bijaya_k_dash) reported
Dear @bt_uk, I referred a friend of mine to get bt broadband but to avoid giving away the referral gift he was told he wd get a cheaper plan if he doesn't go with referral. So infact I got you a customer for free. The most effective referral scheme isn't it?
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Caroline Kirby
(@Carolin45810525) reported
@bt_uk disgusting service I have ever come across. No phone line or broadband for a month due to an Openreach engineer cutting the broadband, dispute numerous attempts to speak to a manager not once have I been put through or received a call to resolve this issue from a manager.
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Rowley🇦🇲
(@Rowley_13) reported
@VancityReynolds @Vanarama @btsport One demographic I haven’t seen mentioned is Uni students, suddenly they’re nowhere near their home team and have no access to keep following them for 3+ years unless a convenient away game pops up, there’s a good chance they never get back into it after too
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Phil
(@Phil_TheTrain) reported
@VancityReynolds @Vanarama @btsport Less fans will turn up to all these matches, no money spent on tickets, or in the club shop, or local community/ bars. And half the “streamers” will find illegal streams. Football is not a TV show, go to the ground and SUPPORT your club. I drive 180 miles a week to watch my club