BT (British Telecom)

BT (British Telecom) Outage Report in Maesycwmmer, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Maesycwmmer, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Maesycwmmer, Caerphilly County Borough, Wales 02/05/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maesycwmmer, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Pontypridd, Ferndale, Cardiff, Treharris, Bargoed, Caerphilly, Newport, Pontypool, Cwmbran, Porth, Ebbw Vale, Tonypandy, Aberdare and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomPontyclun Internet
United KingdomPontyclun Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomFerndale Internet
United KingdomCardiff Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Maesycwmmer, Wales

Latest outage, problems and issue reports in Maesycwmmer and nearby locations:

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • GhGriff27 Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • murfilicious Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • DaveBStDW Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • martzreed1975 Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • iainmspillane anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales

    @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KibbleRosemarie Rosemarie Kibble (@KibbleRosemarie) reported

    @bt_uk Well just had a 74 minute telephone conversation. My complaint is logged with you.

  • staines_shaun Shaun Staines (@staines_shaun) reported

    @bt_uk @MenifestS This is not good enough, I also live here and the service to date is not how I expect a company on your scale to behave. 1 month after contacting you we have no nearer to having BB. You have failed here @bt_uk

  • Victoriaahx vh (@Victoriaahx) reported

    @bt_uk If I had communication problems how am I cancelling?

  • NeilAL12 NeilAL (@NeilAL12) reported

    @bt_uk There are a number of things I need, including cancelling this order and making a complaint. As ever no one answers the phone

  • Nisscroft laura jamieson (@Nisscroft) reported

    @bt_uk why is the number that comes up when there is an internet problem wrong and has been for some time ? Bit basic for a phone company!

  • DistractedKeith Keith Parkinson (@DistractedKeith) reported

    2/2 @OpenreachHelp @TalkTalk @BTCare why are communication companies so crap at communicating?

  • iamshaunhudson Shaun_Red5 (@iamshaunhudson) reported

    @England @bt_uk @JackGrealish This is on mute as im at work but I assume he is saying ''why ******** isnt James Ward-Prowse in the squad''?

  • KibbleRosemarie Rosemarie Kibble (@KibbleRosemarie) reported

    @bt_uk Just dreadful customer service. Will see what happens after my call back this afternoon.

  • michael91510009 Michael Berry (@michael91510009) reported

    @RyanJMeek @bt_uk We have had engineers out putting the infrastructure in place for FTTP and were told that it just needs connecting by Openreach now from the pole to the property However now 'field based issues' prevents this from happening. 4th deadline has now passed #mentalhealth

  • Maysiebug Maysie in the Glitter “shid” bug 🌙✨🐞🔮 (@Maysiebug) reported

    @bt_uk help I’ve got the blame for mums computer not connecting to the wi-fi it seems to boot her computer off when I watch something on iplayer or live tv and now she can’t get online I can’t explain to her what’s gone wrong any ideas?