BT (British Telecom) Outage Report in Maesycwmmer, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Maesycwmmer, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Maesycwmmer, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Pontypridd, Caerphilly, Aberdare, Pontypool, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale, and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 8 hours ago |
|
Cardiff
|
Wi-fi | 10 hours ago |
|
Newport
|
Total Blackout | 10 hours ago |
|
Newport
|
Total Blackout | 11 hours ago |
|
Newport
|
Total Blackout | 13 hours ago |
|
Cardiff
|
Total Blackout | 17 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Maesycwmmer, Wales
Latest outage, problems and issue reports in Maesycwmmer and nearby locations:
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk is there an issue with full fibre broadband in the south wales area?
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk How about you just provide the service we’re paying for…
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, WalesI had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Chris Griffiths 🏴 (@cymruchris) reported from Church Village, Wales@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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MissESilcox (@MissESilcox) reported from Cardiff, WalesThe ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Gavin Allen (@Gavinallen) reported from Cardiff, Wales@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, WalesWho are the commentators on BTSport? Absolutely awful
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸 (@BigBernie4) reported from St. Julians, Wales@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Jai Sullivan (@jaisullivan) reported from Cardiff, Wales@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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tia (@tiamatthews97) reported@bt_uk I’ve been on hold for 40 mins now. I ordered bt broadband and landline on 17th january meant to be delivered today, gone to track delivery and it says it’s been cancelled at my request but I haven’t done this? Could I have some help pleas
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Andrew Parker (@andrewCWparker) reported@bt_uk Wi-fi (with you). To troubleshoot I also connected the TV with a hardwire to the router and the same problem happens. I also was watching the live game on my laptop and that was fine whilst the TV app was buffering
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JonScoff (@JonScoff) reported@bt_uk I tried to cancel a recent order on your website and it took me straight to that after submitting the request. Can you DM me please?
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Joseph Ellis (@JoeyEllis88) reported@bt_uk I have been on hold for a cumulative 6 Hours trying to find out why my broadband is not working?? I appreciate we are in a pandemic but this is absurd...
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ranno (@Chris_Ransom) reported@davidwheldrake @btsport think you have to ring them to cancel a contract. Person running their twitter won’t have your account no.
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Paul Vile (@paul_vile) reportedInternet connection down! Looks like a BT problem, although I'm on TalkTalk here. Using phones as hubs. @bt_uk @talktalk #talktalk #bt #openreach
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Jamie 🏴 (@jamie_mole82) reported@bertybassett77 @btsport Exactly. Imagine if that was down the other end.
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Darren Adams (@darrenjadams) reported@bt_uk My connection date keeps getting pushed back because the order fails to reach OpenReach (according to everyone I've spoken to). BT need to fix that otherwise this is going to carry on.
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ASHY 🏆 (@AshyyAFC) reported@bt_uk Ahh man. My Internet is really bad upstairs in the attic. I have WiFi extenders already and really wanted to move the main bt socket to the middle floor
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Phil Sandford (@Phil_Sandford) reported@bt_uk No. That is not the problem. It’s the constant, daily, reboot of the hub that keeps occuring for no reason - and all you say is “there’s no fault on your line”