BT (British Telecom) outages and service status in Maesycwmmer, Wales

Problems in the last 24 hours in Maesycwmmer, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maesycwmmer, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cwmbran, Caerphilly, Pontypool, Blackwood, Cardiff, Treharris, Pontypridd, Ystrad Mynach, Mountain Ash, Bargoed, Aberdare, and Hengoed.

City	Problem Type	Report Time
Newport	Internet	2 days ago
Cwmbran	Internet	3 days ago
Caerphilly	Internet	3 days ago
Caerphilly	Internet	3 days ago
Pontypool	E-mail	4 days ago
Blackwood	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Maesycwmmer, Wales

Latest outage, problems and issue reports in Maesycwmmer and nearby locations:

• 
  Neil 'DBtC' (@crfc1876) reported 40 seconds ago from Cardiff, Wales

  @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

• 
  Gavin (@GhGriff27) reported 52 seconds ago from Cardiff, Wales

  @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

• 
  Mike Houghton (@MHswans) reported 3 minutes ago from Cardiff, Wales

  Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 4 minutes ago from Caerphilly, Wales

  @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

• 
  OzUrfa (@OzUrfaCardiff) reported 6 minutes ago from Beechwood, Wales

  @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

• 
  Rebecca Irvine (@RebIrvine) reported 7 minutes ago from Cardiff, Wales

  @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

• 
  Leon Ip (@ippyfuzion) reported 18 minutes ago from Newport, Wales

  @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

• 
  Chris Murphy (@murfilicious) reported 19 minutes ago from Cardiff, Wales

  @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

• 
  Giggsy (@DjGiggsy) reported 22 minutes ago from Cardiff, Wales

  Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

• 
  Don Maidment (@DonKiano) reported 22 minutes ago from Maesycwmmer, Wales

  @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

• 
  Nick Speed (@speedupdating) reported 23 minutes ago from Cardiff, Wales

  @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

• 
  Richard A. Hughes (@ricardofodol) reported 28 minutes ago from Llanharan, Wales

  @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

• 
  Desta Omar (@desta_omar) reported 37 minutes ago from Cardiff, Wales

  6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

• 
  Steve Johns (@johnsey80) reported 40 minutes ago from Cardiff, Wales

  I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

• 
  Emma Harris ♥♬ (@emmalee909) reported 41 minutes ago from Merthyr Tydfil, Wales

  @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

• 
  Owen (@Owen_Jenkss) reported 45 minutes ago from Risca, Wales

  @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

• 
  Martz (@martzreed1975) reported 50 minutes ago from Cardiff, Wales

  @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

• 
  Tyler Richards! △⃒⃘ (@TheRealTR19) reported 52 minutes ago from Pencoed, Wales

  @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

• 
  Alwyn (@ibsen67) reported 57 minutes ago from Cardiff, Wales

  Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 57 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MattHopkins1620 (@MattHopkins1620) reported 5 minutes ago

  @bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.

• 
  Jessica (@Jessica67669786) reported 5 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

• 
  Sad Banana (@SadBanana9999) reported 8 minutes ago

  @bt_uk @ah_potts What “cache what cookies”?? All other apps working just fine. I cant log in BT only. I have been trying for ages! You have sent a bill and I cant access it . Really terrible service😡😡

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 9 minutes ago

  @brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.

• 
  Philip Godfrey (@Fliposteo) reported 10 minutes ago

  @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 11 minutes ago

  @bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.

• 
  Tracy Kydd (@injuredcyclist_) reported 11 minutes ago

  @bt_uk Have called them and they can't help me they keep saying to reset the router but fault is outside and I would like it fixed as bt broke it so please fix it

• 
  DemonicSuccubus (@MissSatanism) reported 12 minutes ago

  @bt_uk We’ve done this. But they don’t help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?

• 
  Elek Eklund (@EklundElek) reported 13 minutes ago

  @tctantan @bt_uk @bt_uk a once great company is now CRAP so I’m not surprised by what you’re saying 🤙🏻 You should ask to see the itemised phone bill for the non existing service! 🤙🏻

• 
  Jenny (@Sherbie001) reported 13 minutes ago

  @bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!