BT (British Telecom) Outage Report in Maesycwmmer, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Maesycwmmer, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Maesycwmmer, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Aberdare, Cardiff, Caerphilly, Tonypandy, Blackwood, Merthyr Tydfil, Pontypridd, Pontypool, Hengoed and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Aberdare |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Maesycwmmer, Wales
Latest outage, problems and issue reports in Maesycwmmer and nearby locations:
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Terry
(@Terry01711833) reported
@matthayesthfc @btsport People may disagree with this but I think our problems started before the UCL final. A lot of our performances were below par and our games were becoming frustrating to watch. I think the decline started early 2018, and we were very fortunate to get to the final.
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Jane
(@JaneBHampson) reported
@bt_uk (home) GB25365808 Williams Order placed 19.8.21 Order cancelled by you 7.9.21 as no ONT. since then you repeatedly failed to replace order inspite of promising four times. Also promised to call us and never have. Work from home and need to go live 5.10.21 What do we do?
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Reply Guy
(@somebloketweetn) reported
@bt_uk @BTCare can you please help? My internet connectivity (not my wifi) cut out last night for an hour and is down again this morning. check-service-status shows no problems for my number.
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Emma Harris
(@Emmalowri) reported
@BTBusiness @btbusinesscare I signed a new contract in July - BT still haven’t fulfilled the order. I pay my bill on time. I am patient - calling and holding, explaining, waiting for responses - which will ‘definitely be today’ but never are…and now I have received a cease order
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Katie Humphreys
(@hovemonkey) reported
@bt_uk @WeAreOpenreach "Update on the order I placed back in June to have my service moved to my new address is now 20th of December which will most likely not happen and then its Xmas and New years so no internet till at least January is my prediction"
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Katie Humphreys
(@hovemonkey) reported
@bt_uk All BT will say is "It's not us it's @WeAreOpenreach" and as I cannot speak to Openreach because their dainty little heads might explode if they have to deal with a customer, I'm rather stuck with "Go away we will do it sometime before the end of days, peasant" thats how it feels
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Ian durc
(@durc_ian) reported
@btsport is BTSPORT1 down, no sound or pictures? On Virgin
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Yasmin
(@yasminnlloyd) reported
@bt_uk @OpenreachHelp to resolve this issue and having been trying since the beginning of August. Our orders keep getting cancelled and then reordered. A call daily from the member of the team is no longer good enough, this needs sorting.
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Paul Russell
(@paulrussell) reported
@bt_uk having terrible issues with my (new) ‘my bt’ account. Been through support teams multiple times, each time told to set up a new account because the old one is broken. Each time something different has gone wrong. Coming to the conclusion your systems just don’t work. 1/2
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Simon Barnes
(@SimetimeB) reported
On hold to BT Customer service again! with call in last four days after they allowed my connection and TV package to be slammed. @bt_uk