BT (British Telecom)

BT (British Telecom) Outage Report in Maesycwmmer, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Maesycwmmer, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Maesycwmmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Maesycwmmer, Caerphilly County Borough, Wales 01/15/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maesycwmmer, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypool, Cwmbran, Newport, Cardiff, Pontypridd, Ebbw Vale, Porth, Caerphilly, Tonypandy, Aberdare, Merthyr Tydfil, Ferndale, Treharris, Blackwood and Pontyclun.

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City Problem Type Report Time
United KingdomPontypool Total Blackout
United KingdomCwmbran Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCwmbran Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Maesycwmmer, Wales

Latest outage, problems and issue reports in Maesycwmmer and nearby locations:

  • AndrewHazard Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • SimonLemons47 Simon Evans (@SimonLemons47) reported from Cardiff, Wales

    @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • ibsen67 Alwyn (@ibsen67) reported from Cardiff, Wales

    Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • GreggC_CC Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WTherapeutics WellnessTherapeutics (@WTherapeutics) reported

    Hello @bt_uk can you tell me how long your systems will be down as I’ve been trying to log on all day and couldn’t get through ok the phone after waiting for nearly an hour. Thank you.

  • shikkidikki shakeira (@shikkidikki) reported

    @BTCare just sat through a whole @Memeulous video and half of it was him playing the no internet dinosaur game because your network is utter shite x

  • DubStepDan88 Daniel Clarke (@DubStepDan88) reported

    @bt_uk If you think I am calling you again you must be joking, i have spent a total of 8 hours on the phone to you. As mentioned you promised me 2 callbacks that never happened. It shouldn't be up to me to constantly call you everyday.

  • ReiverGeoff Geoff Hetherington (@ReiverGeoff) reported

    @bt_uk Submitted “FIX” request via SMS text 10pm tonight, as son finally exploded after couple of hours’ of intermittent broadband drop off. Wife then commented that internet connection had been bad after circa 3pm this afternoon, dropping off VPN connection to work three times.

  • StephenJohnBarn Steve B (@StephenJohnBarn) reported

    @bt_uk @WeAreOpenreach Yet another day of my two kids (one almost in tears) and partner struggling with home schooling and work due to slow internet. But neither BT or Openreach will tell me why we can't have fibre while all other houses in my area can? Nor when will we get it?

  • LizArkwright Liz Arkwright (@LizArkwright) reported

    @btbusinesscare Yup spoken to your customer service... still broken ... now what do I do?

  • Astro89Gary AstroGaryLambert (@Astro89Gary) reported

    Been on hold to @bt_uk for 51 min without speaking to anyway and then at 8pm they just close the phone line down!! What a joke! Not only that they have made a right mess of my home move. Can't wait to get through to them and cancel the whole thing! #bt #wasteoftime #dontchoosebt

  • LWMHhelp livingmentalhealth (@LWMHhelp) reported

    @HarryRussell09 @bt_uk can you help one of your customers out

  • EvilSynths ♆ 𝕵𝖆𝖒𝖎𝖊 ♆ (@EvilSynths) reported

    @bounder @bt_uk Your issue there was using the Samsung TV app. Not a BT fault.

  • clloyd3003 Chanin Lloyd (@clloyd3003) reported

    @bt_uk Hello, I have compensation due on my account for disruption to service. Are you able to tell me (via DM) what the final amount is?