BT (British Telecom)

BT (British Telecom) Outage Report in Treorchy, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Treorchy come from postal codes CF42.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Treorchy, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treorchy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Treorchy, Rhondda Cynon Taf, Wales 11/27/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Treorchy, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Porth, Treharris, Hengoed, Bridgend, Tonypandy, Aberdare, Treorchy, Pontyclun, Bargoed, Mountain Ash and Tredegar.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomPorth Internet
United KingdomTreharris Internet
United KingdomTreharris Internet
United KingdomTreharris E-mail
United KingdomHengoed Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Treorchy, Wales

Latest outage, problems and issue reports in Treorchy and nearby locations:

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • agarethgates Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • sharonSSN sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _MasterDominic_ Master Dominic (@_MasterDominic_) reported

    @bt_uk the new router has not fixed the issue at all. I NEED AN ENGINEER. Why is it so hard to do that? All I need is an actual trained human to come and look at the wiring, figure out where the issue is, and fix it. NOT in 3 weeks time, ASAP, or I’m going to switch provider.

  • sedgar123 Stephen Edgar (@sedgar123) reported

    @bt_uk I've got it my basket but it's asking to sign in again and when I do it's saying there's an error signing in but I'm able to log in on the app and in another tab

  • chrisbrown1782 christianbrown (@chrisbrown1782) reported

    @bt_uk Don't do that as it will not get paid some from bt sends me letters to sort it out so what is actually going on looks like bt just like having people over it the worst company I have ever had to do with

  • joules219 Joules219 (@joules219) reported

    @bt_uk Customer service - Technical help I have tried to get through to you to report a fault but your computer system will not put me through to a person just sends me a text to reply to which will not send!! I just want to speak to a person and get this broadband sorted.

  • ToughTruth12 No Face but without a mask (@ToughTruth12) reported

    @bt_uk When I click show my code, it opens up but there is no code there? Please help!

  • ldaviesmusic Lawrence Davies (@ldaviesmusic) reported

    @bt_uk We've had no broadband since moving house on 10th Sep, despite following all the moving instructions and have had a text to say our new service is now available. Tried to use the faults text support but it says it can't find an acc. associated with our landline no.

  • Cyril_Matvech Cyril Matvech (@Cyril_Matvech) reported

    @bt_uk Thank you and bless you for the efforts. The problem lies in the fact we got high speed fibre cabled to a remote village with GPO phone lines intended to carry fewer than twenty phone cals at a time, then new houses were added on and no one can replace the Aluminium connector.

  • Christy03526652 ChristyS (@Christy03526652) reported

    @bt_uk Under my contract there is a guaranteed speed can that be checked as the connection across my home is very poor despite having an additional disc etc.

  • SophieW81344765 Sophie Williamson (@SophieW81344765) reported

    @bt_uk Terrible service from BT home broadband. A week after the connection was booked to go live and daily calls to chase now been told it will be another week before an engineer can look at the problem. WFH without wifi = 🤯 What is going on BT? #sheffieldissuper

  • LynnAll05747988 Lynn Allen (@LynnAll05747988) reported

    @bt_uk in all my years of running a business I have never come across such horrendous customer service as I have with BT Cloud Voice. New phones have now been in place for 4 weeks, and my BT “project manager” continues to duck my calls 🤬