BT (British Telecom)

BT (British Telecom) Outage Report in Treorchy, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Treorchy come from postal codes CF42.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Treorchy, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treorchy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Treorchy, Rhondda Cynon Taf, Wales 03/28/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Treorchy, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Aberdare, Bridgend, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Maesteg, Treharris, Tredegar and Mountain Ash.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomAberdare Wi-fi
United KingdomPontypridd Internet
United KingdomBridgend Total Blackout
United KingdomAberdare Phone
United KingdomHengoed Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Treorchy, Wales

Latest outage, problems and issue reports in Treorchy and nearby locations:

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • sharonSSN sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • agarethgates Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lrlrhello lucy davus (@lrlrhello) reported

    @bt_uk @bt_uk no that it not what the customer service representative said, I asked very specifically, complete fix they estimate as 1st December. None of that says to me you’re aiming to fix as anything quickly at all.

  • rxstrick Russ Strick (@rxstrick) reported

    @bt_uk what is happening? Have had really bad internet all week in SE1. Was told fixed but no. Can’t get through to 151. I see many people with similar issues.

  • scouser_abroad Scouser Abroad (@scouser_abroad) reported

    @bt_uk How or where can I submit complaints to? All 3 individuals were perfectly happy to speak to me when i was giving account details but the moment I, politely, described my broadband issues they immediately hung up. A possible mistake if it happened once. Three times though...

  • AdrianRemedios Adrian (@AdrianRemedios) reported

    @bt_uk tried to reach you via chat email and phone - no response! Terrible customer service

  • alanamcguire10 𝔸𝕝𝕒𝕟𝕒 𝕄𝕔𝔾𝕦𝕚𝕣𝕖 🌹 (@alanamcguire10) reported

    Spent over 6hours this week to @bt_uk to get absolutely no where and still on the phone rn after waiting 45 mins on hold for the advisor to hang up. Absolute joke of a company.

  • gemker gemma kershaw (@gemker) reported

    @bt_uk That is an in useable form how can I even report a complaint 😡

  • Markie_Mark91 Markie Mark (@Markie_Mark91) reported

    @bt_uk Literally has just cut out and receiving the orange light smh

  • medman39 Nik Mediratta (@medman39) reported

    Oh @BTCare just how bad can you be? First I get a text to say my fault has been cleared. A text message. A fault for over 3 months and I get a text. Worse still the fault hasn’t been cleared. Why not call the customer to check?! And second, the real cherry on the cake..... 1/2

  • MazzaRichards Marilyn Richards (@MazzaRichards) reported

    @bt_uk Terrible service Our internet is unreliable, slow, inconsistent. Signed up to new deal and box - for more consistency engineer due today bit turned up. can’t get hold of you. Can’t get more than dial up speed. Joke #sort it out

  • kaemprop95 kaemprop95 (@kaemprop95) reported

    @bt_uk my bill is due to go out on DD 11 Dec my contract ends in January what is the correct procedure to terminate my contract?