BT (British Telecom)

BT (British Telecom) Outage Report in Treorchy, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Treorchy come from postal codes CF42.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Treorchy, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treorchy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Treorchy, Rhondda Cynon Taf, Wales 03/24/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Treorchy, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Aberdare, Pontypridd, Bridgend, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Maesteg, Treharris, Tredegar and Mountain Ash.

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City Problem Type Report Time
United KingdomAberdare Wi-fi
United KingdomPontypridd Internet
United KingdomBridgend Total Blackout
United KingdomAberdare Phone
United KingdomHengoed Phone
United KingdomPontypridd Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Treorchy, Wales

Latest outage, problems and issue reports in Treorchy and nearby locations:

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • sharonSSN sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • agarethgates Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mattgreen77 matthew green (@mattgreen77) reported

    @bt_uk your service is shocking. Waited 45 mins on phone to speak with someone & now tell me my connection may be off until 8th November.. & they hung up on me.. when challenged I work from Home this is unacceptable 😡

  • mstarmatt M (@mstarmatt) reported

    @Langworthy_47 @bt_uk It probably has more customer service skills than some companies… #BritishTeleCON

  • mstarmatt M (@mstarmatt) reported

    @bt_uk The complaint will be taken further, the service is a joke without being ripped off by you in the process!

  • NeilWayneSmith Mr N.W. Smith (@NeilWayneSmith) reported

    @bt_uk Funny that, on the very day we get a letter saying we're out of contract, our broadband goes on a go-slow. Dropping in and out, download speeds closer to dial-up. What a coincidence.....

  • MacKodi Mac (@MacKodi) reported

    @bt_uk Worst customer service I've ever experienced if I'm being perfectly honest with you 🤦

  • AJ_1878 AJ (@AJ_1878) reported

    @bt_uk Hi, my WiFi ping is above 50ms and my speeds have dropped to 5-6mbps. It’s REALLY slow and I cannot work online. I have restarted hub and ran diagnostics and the system states “we need to send an engineer” however no faults are recorded under ‘track a fault’

  • BarnRiley Barney Riley (@BarnRiley) reported

    @bt_uk Hi, Halo route just dropped WiFi completely. What's the issue?

  • mlashmar77 Mike Lashmar (@mlashmar77) reported

    @bt_uk Experian and Equifax both tell me that BT should update to correct the file as the data owner, rather than subject me to a lengthy complaint process that lasts 4-6 weeks. Seems unfair that I’m penalised through no fault of my own.

  • ItsEclipsa Jordy (@ItsEclipsa) reported

    @bt_uk I'm currently dealing with CS on the phone. I have an engineer coming out today to try and resolve the issue, but I have stressed that if it isn't resolved this time I'll be contacting OFCOM because this has gone on for 2 years. Thanks for your help though.

  • andrewnorman70 Andrew Norman (@andrewnorman70) reported

    @btbusinesscare Thanks Ryan although with the greatest respect I don’t think you give a ****. Call me if you do because currently we’re looking at about 12k and rising I’m suing you for.