BT (British Telecom)

BT (British Telecom) Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Aberdare come from postal codes CF44.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 08/11/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Ferndale, Pontypridd, Aberdare, Merthyr Tydfil, Blackwood and Tonypandy.

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City Problem Type Report Time
United KingdomCaerphilly E-mail
United KingdomFerndale Phone
United KingdomPontypridd Internet
United KingdomAberdare Phone
United KingdomMerthyr Tydfil Phone
United KingdomMerthyr Tydfil Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rma13Fiona Fiona Grant (@Rma13Fiona) reported

    @Ledanualampu @bt_uk Probably because there are very few customers who haven't had issues with BT!!!! If they can't deal with criticism, TOUGH.

  • davidoslive David “Sulli” O'Sullivan (he/him) (@davidoslive) reported

    @bt_uk Well, that’s the thing - BT have closed the entire account, so we don’t even have those. I can DM what the details were, but can’t see how it’s going to help tbh!

  • Tar1Q 🔰 Tariqo 🔰 (@Tar1Q) reported

    @ManUnitedZone_ @btsport Same guy never criticize Rashy for sloppy passes, IQless shots.

  • Nickster69t Nickster (@Nickster69t) reported

    @bt_uk fibre to pole was expected over 3 yrs ago, your engineers know the line down my lane to 10 properties is no good, but at 1.3mile from the new fibre cab they also tell us BT no intention of delivering services to us as ploughing digital@in to Doncaster for £££££ sort it 2/2

  • DemiJGee Demi-Jade McGee✨ (@DemiJGee) reported

    @bt_uk I have ordered broadband and trying to change the DELIVERY address of the equipment, you’ve texted me saying to do this but it’s not working. Please can you amend?

  • mike_whyte michael whyte (@mike_whyte) reported

    @bt_uk Thanks Rob I’ll have to hold off as my speed is so slow I can’t allow my child to watch his favourite night time cartoon at the same time as opening a web browser. I’ve had a long running issue with the broadband, tonight’s speed tests prove that speed is available to me

  • dago1st mark mansfield (@dago1st) reported

    @bt_uk Hi it was a bit mini box to replace my extra box an it said it was good to cancel the £5 a month and replace it with £10 a month charge it was an aerial free box

  • BecomeMyBlade Dread🎪🇺🇦✊🏽🇬🇧 (@BecomeMyBlade) reported

    @bt_uk Unfortunately this isn't an issue that can be solved by yourself.Its a bigger issue about the terrible infrastructure and lack of choice we get in our area.I appreciate you taking the time to get back to me though.Thanks for attempting to resolve it as well.

  • 1ronfists . (@1ronfists) reported

    @bt_uk broadband is so poor. Wish I had stayed with @sky

  • friv Friv® (@friv) reported

    @markal1974 @bt_uk Broadband down for us since 3.30pm on Friday 28th (Great Austins). Vodafone reported "Openreach fibre breakage" ...to be fixed by 7pm on Saturday at the latest. No other info. Terrible!