BT (British Telecom)

BT (British Telecom) Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 02/05/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Pontypridd, Ferndale, Treharris, Bargoed, Caerphilly, Porth, Ebbw Vale, Tonypandy, Aberdare, Merthyr Tydfil, Blackwood and Pentre.

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City Problem Type Report Time
United KingdomMountain Ash Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomFerndale Internet
United KingdomTreharris Wi-fi
United KingdomBargoed Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • TheRichPowell Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hanx896 Ross (@Hanx896) reported

    @bt_uk It said this will cause charges your network. I hope this is safe to text to

  • wayne99896222 wayne (@wayne99896222) reported

    @bt_uk Hi @bt_uk. Into my 3rd day with no internet and still no contact from yourselfs even after reporting the problem to a customer adviser.

  • EmilyKH_ Emily Goodyear (@EmilyKH_) reported

    @bt_uk My family’s phone lines are down. They’re vulnerable (both over 80) and have no other way to make calls (i.e. for an ambulance). We can’t get through on the phones to BT as the line keeps saying their number is invalid. What do we do?

  • mjspillan Mortimer Spillane (@mjspillan) reported

    @bt_uk I’m having problems. No service at all

  • leshed Lesley Hedges (@leshed) reported

    @bt_uk As no-one else( including your CEO's office)can seem to help, I have no faith that you can either. I will just try and make people aware of the bad service given by @bt_uk

  • PhilTigg Phil Tigg (@PhilTigg) reported

    @bt_uk I don't want you to help with offers. I wanted to tell you a phone appointment has been missed, which was to follow up on some pretty shoddy customer service in the first place.

  • PhilTigg Phil Tigg (@PhilTigg) reported

    @bt_uk One of your colleagues already replied and we've shared DMs. The point was there was an appointment to call and no one did. Customer service satisfaction is very low at the moment.

  • discovermoge JF (@discovermoge) reported

    @bt_uk You will be glad to know that at 5pm yesterday my phone line and WiFi dropped! So much for sharing the New Years online with friends and family! Futhermore Your service is shocking and a 7 day fix is not good enough!!!

  • md_ren Michael Renton (@md_ren) reported

    @bt_uk you text me and said everything is working. It isn’t. Purple flashing STILL. Fault raised. Complaint updated. Please I’m begging you just give me broadband! Actually on the verge of a breakdown! I need it to work! No happy new year here!

  • Imadethisforas2 Hmmm yes (@Imadethisforas2) reported

    @bt_uk No, just extremely bad connection, sometimes it is okay and sometimes it just doesn’t work like intended.