BT (British Telecom) Outage in Aberdare, Rhondda Cynon Taf, Wales

@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

@ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!

Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

@bt_uk Send me the £20! Mine has been awful lately. So so slow!

@Deano_G7 @btsport Knobheads life was better before they turned up. Hopefully another setanta and they **** off

@BTCare Na no problems, I like living without internet, I feel like it's 1999 again #throwback

137 loses for a professional boxer... wtf? #btsport #boxing

@BTCare is your website down? Trying to place an order and it keeps saying there’s a technical issue after all my details are entered!

@BTCare My home hub 6 is naffed!! It wont connect to several devices in the house, ive tried resetting, on off, settings with everything, nothing works! Range is extremely poor, wont go to the kitchen anymore either! Replace it please!!!

Stg just gonna leave @bt_uk if the internet don’t improve genuinely atrocious and worst experience I’ve ever had promised of fibre for 2 years just wont get done lmao

Does Robbie Savage have a problem with Ian. Lost count the amount of times Ian has expected a reply to a question and it's just silence from Savage. #btsport 😏

@bt_uk @JonBaylis Feel your pain. Engineer played with my router - online - which might help. I may give it a try tonight but I’m not hopeful.

@bt_uk Massive shout out to chloe from the N. Ireland call centre she managed to help me get back into my emails... No course work lost #FantasticCustomerService #KeepUpTheGoodWork 💙

@bt_uk You know what would be really useful...advisors telling people that by manually doing another update you can fix it (worked for me at least). cc @KernowChris @thejarv

@bt_uk what is going on i get weak signal message then half my channels mainly the bbc ones are black screens no matter how many times i relog still black bloody screens can i cancel my contract if i am not happy better yet my tv licence has i only get bbc on hd

@KernowChris @bt_uk Just had it confirmed on the live chat there is a major incident that will be fixed in 24 hours. Yet they still haven't updated that page. Left hand not knowing what the right is doing.

@btsport please please fix your app as I’m having to listen to a very grumpy boyfriend not getting to watch the football 😂

@bt_uk Ok but having checked the BT forums it seems this is major incident someone was chatting for 90 minutes and got nowhere. Assume the update is related to the Now TV launch but has major bugs!

@bt_uk Can you update us about the issue where lots of tv viewers have lost all thier ip channels