BT (British Telecom) outages and service status in Ferndale, Wales

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ferndale, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Treharris, Blackwood, Pontypridd, Caerphilly, Ystrad Mynach, Mountain Ash, Bargoed, Aberdare, Bridgend, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, and Pontyclun.

City	Problem Type	Report Time
Treharris	Internet	4 hours ago
Blackwood	Internet	10 hours ago
Pontypridd	Wi-fi	2 days ago
Caerphilly	Internet	2 days ago
Blackwood	Internet	3 days ago
Ystrad Mynach	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

• 
  ajp (@gwentvillan) reported 1 minute ago from Newcastle Higher, Wales

  @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

• 
  Nickynackynoo (@nicnacnoopixs) reported 1 minute ago from Trethomas, Wales

  @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

• 
  owen gerrard (@owen485) reported 1 minute ago from Bridgend, Wales

  @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

• 
  owen gerrard (@owen485) reported 9 minutes ago from Bridgend, Wales

  @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

• 
  Ryan Price (@ryanprice1927) reported 17 minutes ago from Llantwit Fardre, Wales

  Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

• 
  Sam 💕🦥💕 (@Sammy78avfc) reported 20 minutes ago from Ebbw Vale, Wales

  Who are the commentators on BTSport? Absolutely awful

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 22 minutes ago from Tylorstown, Wales

  @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

• 
  Tom Neville (@TNevillee) reported 22 minutes ago from Trethomas, Wales

  BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

• 
  Tom Neville (@TNevillee) reported 29 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  Serian Ganesh (@Serian_G) reported 30 minutes ago from Merthyr Tydfil, Wales

  Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

• 
  Rich M (@Smilers_Coffee) reported 31 minutes ago from Pontypridd, Wales

  @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

• 
  Owen Howe (@Owsh94) reported 33 minutes ago from Coity, Wales

  6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

• 
  The Exiled Robin (@TheExiledRobin) reported 38 minutes ago from Llantrisant, Wales

  If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

• 
  Gary Hopkins (@hop_gary) reported 45 minutes ago from Rhymney, Wales

  @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 47 minutes ago from Merthyr Tydfil, Wales

  @bt_uk is there an issue with full fibre broadband in the south wales area?

• 
  owen gerrard (@owen485) reported 48 minutes ago from Bridgend, Wales

  @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

• 
  Gerald J Davies (@GerJDav) reported 49 minutes ago from Caerphilly, Wales

  @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 50 minutes ago from Tylorstown, Wales

  @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

• 
  Nickynackynoo (@nicnacnoopixs) reported 52 minutes ago from Trethomas, Wales

  So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

• 
  owen gerrard (@owen485) reported 58 minutes ago from Bridgend, Wales

  @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Williams (@LeeWilliams154) reported 5 minutes ago

  @bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months

• 
  mark stratford (@stratfordmark) reported 8 minutes ago

  @bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!

• 
  Mark Haynes (@IQuitMuskspace) reported 11 minutes ago

  .@bt_uk @WeAreOpenreach WHAT A SHAMBOLIC BUNCH OF HAPLESS BUFFOONS YOU ARE. ALL I WANT IS RAMS AHEAD OF AN INSTALL AS YOU GOT IT WRONG LAST TIME. THEY HAVE BEEN PROMISED BUT NEVER DELIVERED. YOUR 'GUIDES' LIE TO CUSTOMERS. I HAVE EVIDENCE.

• 
  Ben Thompson (@BenBonj) reported 12 minutes ago

  Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

• 
  Jane Johnson 💙 OurNHS ❤️🇦🇪🍉 (@bassetnormand) reported 18 minutes ago

  @melindiscott @clarescastle @btbusinesscare Agree, maximum profit seems to have overwhelmed customer care

• 
  Owen (@OwenJBlanche) reported 19 minutes ago

  @bt_uk what are you guys doing to the internet in yelland so slow and constantly not getting up to the speeds we pay for

• 
  Zentara IT (@Zentarait) reported 30 minutes ago

  @btbusinesscare Hi have you guys fixed the issue the web ex portal error? There is an unknown error causing a problem. this was the start of the error but to be told by support im making it up is a joke even with images of it.

• 
  Adam Darke (@adarkelimited) reported 30 minutes ago

  Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

• 
  SNF PAYS (@snfpays) reported 31 minutes ago

  **** BT. Bunch of *****. ****** me around since minute one. Still ******* me around now. No ******* customer support. Bunch of *****. @bt_uk what’s your ******* resolution? Taking my money and not providing me the WiFi. Come on ********* I’m waiting for your reply. @bt_uk

• 
  Caz Morgan (@CazMorgan5) reported 31 minutes ago

  @bt_uk you still haven’t fixed what you did. Admitted to accidentally switching off our broadband and my elderly boss and his son were up till 4am at @OrionCinema trying to find an alternative way to keep our business running. We’re barely keeping our heads above water. HELP!!!