BT (British Telecom) outages and service status in Ferndale, Wales

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ferndale, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Aberdare, Bridgend, Treharris, Caerphilly, Blackwood, Pontypridd, Ystrad Mynach, Mountain Ash, and Bargoed.

City	Problem Type	Report Time
Hengoed	E-mail	12 hours ago
Aberdare	E-mail	14 hours ago
Bridgend	E-mail	2 days ago
Bridgend	E-mail	2 days ago
Treharris	Internet	3 days ago
Bridgend	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

• 
  Ondine (@ondineb) reported 8 seconds ago from Ferndale, Wales

  @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

• 
  Tom Neville (@TNevillee) reported 2 minutes ago from Trethomas, Wales

  BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 5 minutes ago from Aberdare, Wales

  Really great service from @bt_uk today. Don't want to tweet only when it's negative.

• 
  Sam 💕🦥💕 (@Sammy78avfc) reported 7 minutes ago from Ebbw Vale, Wales

  Who are the commentators on BTSport? Absolutely awful

• 
  Citrus Arts UK (@CitrusArtsUK) reported 8 minutes ago from Pontypridd, Wales

  I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

• 
  owen gerrard (@owen485) reported 16 minutes ago from Bridgend, Wales

  @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

• 
  Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported 20 minutes ago from Church Village, Wales

  @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

• 
  LeftofCentre (@NorthGwentBlue) reported 22 minutes ago from Argoed, Wales

  @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 22 minutes ago from Merthyr Tydfil, Wales

  @bt_uk is there an issue with full fibre broadband in the south wales area?

• 
  sharon simpson (@sharonSSN) reported 22 minutes ago from Porthcawl, Wales

  @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

• 
  Richard A. Hughes (@ricardofodol) reported 24 minutes ago from Llanharan, Wales

  @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

• 
  Rich Powell (@TheRichPowell) reported 24 minutes ago from Resolven, Wales

  Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

• 
  Ondine (@ondineb) reported 27 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

• 
  JJ 🐧 (@Cobblerja) reported 34 minutes ago from Brynmawr, Wales

  @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

• 
  Steffan McMahon (@Steffan_McMahon) reported 38 minutes ago from Bargoed, Wales

  @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

• 
  Peter N (@gooner1947) reported 43 minutes ago from Blackwood, Wales

  @bt_uk Send me the £20! Mine has been awful lately. So so slow!

• 
  Don Maidment (@DonKiano) reported 48 minutes ago from Maesycwmmer, Wales

  @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

• 
  Citrus Arts UK (@CitrusArtsUK) reported 49 minutes ago from Pontypridd, Wales

  @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

• 
  Not The Singer (@agarethgates) reported 50 minutes ago from Porthcawl, Wales

  @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 54 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beckie Metcalfe (@BeckieMetcalfe2) reported 4 minutes ago

  @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 5 minutes ago

  @bt_uk Customer without a working phone line due to the upgrade to digital voice!

• 
  Mark Llewellyn (@markll64) reported 6 minutes ago

  @bt_uk Your email security is blocking access to the mail server as it suspects the network I’m on… works sometimes, then stops, change network and it’s a lottery if it works or not… I’ve setup a forward to gmail

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 7 minutes ago

  @bt_uk I’ve spoken to your ‘technical team’ on three occasions today, each time ‘our systems are down’ they are meant to be calling me back tomorrow! Still no closer to fixing his phone though

• 
  read steel ball run (@booker213) reported 9 minutes ago

  @bt_uk The website I mentioned in the first post that doesn't let me view or report anything without a login?

• 
  TINA MOORE (@Sassytrip88) reported 12 minutes ago

  @bt_uk you are an absolute joke All services down while you make improvements No reply on various contact inf Terrible internet signal and no email If I could get out of contract I would but your shafting us there too

• 
  Dean Gray (@iamdg755) reported 13 minutes ago

  @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 14 minutes ago

  @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom

• 
  Claire Pulls Pints (@LandladyClaire) reported 14 minutes ago

  @bt_uk what makes it worse is when my husband came down, he was polite as anything to him Yes BT, ladies do run businesses these days We deserve, and demand, respect

• 
  grace hooper (@messalinahooper) reported 17 minutes ago

  So very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒