BT (British Telecom) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Ferndale, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Caerphilly, Aberdare, Bridgend, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Maesteg, Ynysddu, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Wi-fi | 5 days ago |
|
Caerphilly
|
Internet | 6 days ago |
|
Caerphilly
|
Internet | 7 days ago |
|
Pontypridd
|
Internet | 11 days ago |
|
Caerphilly
|
Internet | 11 days ago |
|
Aberdare
|
Wi-fi | 12 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Tim ....🏴 (@timdobbsphoto) reported from Blaengarw, Wales@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Not The Singer (@agarethgates) reported from Porthcawl, Wales@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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sharon simpson (@sharonSSN) reported from Porthcawl, Wales@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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Rich Powell (@TheRichPowell) reported from Resolven, WalesGood to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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🏴 Sebbong 🏴 (@DSebburn) reported from Bridgend, Wales@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Owen Howe (@Owsh94) reported from Coity, Wales6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Ondine (@ondineb) reported from Aberaman, WalesI still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Tim ....🏴 (@timdobbsphoto) reported from Blaengarw, Wales@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, WalesWho are the commentators on BTSport? Absolutely awful
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Clark (@rubycdean) reported@bt_uk even though you know your in the wrong and its your fault you aren't fixing my contract about 30 emails have been sent to Nissar in the Warrington branch and he refuses to keep his call backs and deal with this complaint seriously so I feel I have no option but to leave.
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Shanice (@shr00mcatt) reported@bt_uk Internet down!! Multiple people complaining when will it be sorted??? CORNWALL.
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Ben Edge (@bnedge) reported@bt_uk Yes I do, and will forward this via dm, however, it's not fair to keep constantly threading people when they've complied. A few of your messages have said that you're going to charge me and refund me on receipt of the equipment. At a cost of living crisis this is poor CS.
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cricketing gal (@cricketgaluk) reported@legsidelizzy @NickFriend1 Not got bt tv. But have the app Lizzy and although its there on the app its not appearing when pressing play. Got a subscription to btsport through sky and it works with everything but not for this. Big **** up it seems. The problem must be with the app.
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chrisscottphotograph (@scotastic) reported@btsport are you going to refund the tens of 1000’s of @ufc fans for once again missing the first round of the @UFCFightNightHD prelims. Its becoming a bad habit of yours and if we are paying a premium, we at least expect you to start the programme at the start? #refund a month?
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Katie Hughes 💙🇺🇦 (@Katie_Hughes78) reportedThings to take from the first 3 hours of the WI ENG ODI. @englandcricket women have put in a great performance and @btsportcricket have put in an awful performance. #WIENG #BTsport #Cricket
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sue strachan (she/her) 💙 (@sue_strachan) reported@SkySports I have @btsport as part of my Sky package how do I log on to see BT sport 5- the womens cricket Eng v Windies online? #help
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Ben Edge (@bnedge) reported@bt_uk you sent me some kit that was not needed a few weeks ago. I sent it back to you, and it is tracked as delivered, yet you are still threatening to charge me through the nose for not returning it. Your customer service at this point is abysmal.
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jim (@BurpJim) reported@btsport awful coverage of the women’s odi. Terrible pictures. No graphics and commentary team can’t even pronounce names right!!🤬
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Doc (@DocSleat) reportedJust spoken with Theresa from @bt_uk. She has been trying to sort out an intermittent fault with our home BT router. She was brilliant. She may not have fixed the problem but she was so attentive and helpful. Theresa has restored my faith in customer service. Thanks Theresa.