BT (British Telecom) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Tonypandy, Blackwood, Aberdare, Caerphilly, Bridgend, Ebbw Vale, Pontypridd, Porth, Treharris, Hengoed, Treorchy, Pontyclun and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
||
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Blackwood |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ewen
(@KidwawazatEwen) reported
@bt_uk Why is my internet so bloody poor yet again. I have had special teams, monitored usage, written to two CEOs who fair play dealt with my complaints but it is still bloody useless. I had to knock back a really good job offer because my internet would not stand the teams calls.
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🏴🇺🇦Dave_58🏴🇺🇦🍒🇪🇺
(@Davekidd_58) reported
Hi, @bt_uk @BTCare my router is located on the 1st floor, I can no longer get a reliable signal on the ground floor so have to resort to 4G ( timber floor, plasterboard ceiling). When I go back upstairs my signal is good, this has only happened over the last 2 weeks. Why?
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dominic jan street
(@dojanstreet) reported
@bt_uk well after 5 different engineers 3 rebuilds numerous conversations via phone and Twitter iam now at the point where I want my old copper cable back and scrap fibre untill they rectify the massive problem.....
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Melissa Liverpool
(@MISSYJO31) reported
@bt_uk hi, my WIFi has just gone down. The hub is orange. I’ve tried resetting but it still doesn’t work. Could someone help please. I need WIFi, i’m WFH today. Thanks
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TheyreAllTaken 🇺🇦
(@theyre_all) reported
@bt_uk It’s hard because it only loses connection for a matter of a few minutes. Hopefully it doesn’t happen again anyway. On the odd occasion it’s not a big deal, but multiple times a day causes problems, especially when I’m working from home.
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Anya Gordon Clark
(@AnyaGC) reported
@BTSopenreach my grandpa has been trying to move his landline number since November 23rd and is still waiting… can you please help? @bt_uk
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Sheikh Haidar
(@sheikh_haidar) reported
@bt_uk Guys, still nothing. So I’ve basically had no internet since Friday. Abysmal. I’ll call tomorrow to cancel the whole thing, not a great start with a new customer
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Stephen Sloan
(@Sloanaldo) reported
@bt_uk My BT sport service is due to stop on 18 Mar 2022. However my 11 Mar 2022 bill is charging me for this service for the period 11 Mar-10 Apr. Is this normal BT policy?
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Mupppsss
(@mupppsss) reported
@bt_uk I have 28 down / 8 up. Requested a better line. Was told this was not possible, but BT needs access to my back garden to fix the lines for the village. Can someone explain to me how I can not get better speeds?
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Dame Artist Stanley 💙 🇺🇦 #Rejoin #50sWomen
(@artist_stanley) reported
@lynmarbo @terryelaineh1 @bt_uk That and having to ring a company after not getting the info on their website to be told repeatedly by recorded message - we have a website , you know you shouldn’t really be ringing us as it’s all on our website. No I just love being put on hold for hours before I get any help