BT (British Telecom) outages and service status in Ferndale, Wales

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ferndale, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Treharris, Blackwood, Pontypridd, Caerphilly, Ystrad Mynach, Mountain Ash, Bargoed, Aberdare, Bridgend, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, and Pontyclun.

City	Problem Type	Report Time
Treharris	Internet	16 hours ago
Treharris	Internet	2 days ago
Blackwood	Internet	2 days ago
Pontypridd	Wi-fi	4 days ago
Caerphilly	Internet	4 days ago
Blackwood	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

• 
  Ondine (@ondineb) reported 2 minutes ago from Aberaman, Wales

  I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

• 
  Gary Hopkins (@hop_gary) reported 3 minutes ago from Rhymney, Wales

  @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

• 
  ajp (@gwentvillan) reported 5 minutes ago from Newcastle Higher, Wales

  @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 10 minutes ago from Tylorstown, Wales

  @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

• 
  sharon simpson (@sharonSSN) reported 15 minutes ago from Porthcawl, Wales

  @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

• 
  Don Maidment (@DonKiano) reported 21 minutes ago from Maesycwmmer, Wales

  @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

• 
  Ondine (@ondineb) reported 22 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

• 
  Sam 💕🦥💕 (@Sammy78avfc) reported 23 minutes ago from Ebbw Vale, Wales

  Who are the commentators on BTSport? Absolutely awful

• 
  Griff (@GriffinSpurs) reported 24 minutes ago from Bridgend, Wales

  Hey @btsport your app and your website is ******* shit. Won’t let me log on

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 24 minutes ago from Aberdare, Wales

  Really great service from @bt_uk today. Don't want to tweet only when it's negative.

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 24 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

• 
  owen gerrard (@owen485) reported 32 minutes ago from Bridgend, Wales

  @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

• 
  Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported 40 minutes ago from Blaengarw, Wales

  @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

• 
  Rich M (@Smilers_Coffee) reported 45 minutes ago from Pontypridd, Wales

  @btbusinesscare Just messaged but I would still like to cancel at this point

• 
  Richard A. Hughes (@ricardofodol) reported 47 minutes ago from Llanharan, Wales

  @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

• 
  Rich M (@Smilers_Coffee) reported 49 minutes ago from Pontypridd, Wales

  @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

• 
  owen gerrard (@owen485) reported 51 minutes ago from Bridgend, Wales

  @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

• 
  owen gerrard (@owen485) reported 53 minutes ago from Bridgend, Wales

  @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 53 minutes ago from Tylorstown, Wales

  @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

• 
  Rob S Photography (@photographyrsp) reported 57 minutes ago from Porth, Wales

  @bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Johnstone (@lee_johnstone84) reported 4 minutes ago

  Really poor service for existing customers @bt_uk, putting my TV package up and not willing to do anything to keep me with them, @skytv are offering such better deals so looks like ill be joining them

• 
  Scott Weller (@ScottWeller1974) reported 4 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for ?!

• 
  R4CK4TT&CK (@R4CK4TT4CK) reported 5 minutes ago

  @CisoDiagonal @bt_uk until i just cancel the other once ive moved & tell them ive not left bc theyre still BT, so wont be paying any cancelation fee- bc they hadnt created an online account for an online customer who has no desire to send hours on phone calls with "understand your frustration" BS 😮‍💨

• 
  Trevor Chenery (@Krisp06) reported 10 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  The Evolution Of Life (@TEOL85) reported 11 minutes ago

  @bt_uk . Online Radio Stations based in Wigan and St Helens and Weston-super-Mare and Burnham-on-Sea have also gone out at random times so it's in multiple areas as well are BT even on the problem fixing why the whole countries internet is going out at random times at the moment?

• 
  Asif Rana (@HounslowParking) reported 16 minutes ago

  @bt_uk Please can you tell me why your service is so useless? You've forced us to switch over from copper to fibre, but then you haven't made the actual switch and just thought its easier to charge us for both services. Your staff are utterly clueless and inept. #btareuseless

• 
  Apex Signs (@apex_signs1) reported 17 minutes ago

  @btbusinesscare I’ve just tried WhatsApp and the same issue. No response. Is there a phone number to actually speak to a human ??? 🤬🤷🏻. I’m being threatened with legal action over an account I closed months ago and I cannot speak to someone ??? Your robot doesn’t understand!! 😱😱

• 
  Brian McBride (@brian_mcbride1) reported 19 minutes ago

  @bt_uk @simboman Hey @bt_uk Spoke to BT 'Guide' this morning & said I wanted to log complaint about this account info being available. Rec'd email confirming that at 09:46 & at 09:48 another email to say complaint closed. Does this require escalating to Allison Kirkby's office to be resolved?

• 
  Bill Scott (@BillSco747) reported 20 minutes ago

  @KeoghsLaw @bt_uk @WeAreOpenreach BT invited me to take up fibre Broadband. Openreach damaged my property, this happened over a month ago and BT palmed me off to Openreach who palmed me off to Keoghs. None of them take responsibilty I am an OAP with Heart failure please help.

• 
  David Banner (@DavidB25778) reported 20 minutes ago

  @bt_uk If anyone reads this to research whether or not to use BT for broadband, don't use them. Appalling service from all parts of the business that blames openreach. Terrible service from a terrible company.