BT (British Telecom) outages and service status in Ferndale, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Ferndale, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 19, 12:43 AM GMT+1.
- Internet (44%)
- Wi-fi (22%)
- Phone (22%)
- Total Blackout (11%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ferndale, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Caerphilly, Hengoed, Blackwood, Bridgend, Pontypridd, Aberdare, and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy
|
Wi-fi | 3 days ago |
|
Caerphilly
|
Phone | 8 days ago |
|
Hengoed
|
Phone | 8 days ago |
|
Blackwood
|
Internet | 10 days ago |
|
Bridgend
|
Wi-fi | 12 days ago |
|
Pontypridd
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Kieran (@kiebenson) reported from Glyn-neath, Wales@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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🏴 Sebbong 🏴 (@DSebburn) reported from Bridgend, Wales@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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sharon simpson (@sharonSSN) reported from Porthcawl, Wales@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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Rob S Photography (@photographyrsp) reported from Porth, WalesDear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, WalesWho are the commentators on BTSport? Absolutely awful
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, WalesUncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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ajp (@gwentvillan) reported from Newcastle Higher, Wales@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Owen Howe (@Owsh94) reported from Coity, Wales6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Ondine (@ondineb) reported from Aberaman, WalesI still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Peter N (@gooner1947) reported from Blackwood, Wales@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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boomshanka🏴 (@boomshanka2u) reported@bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!
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Emma Clarke (@ladyemmaclarke) reported@BT @BTcare I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced a service as bad.
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Lou Skunt (@Bubbler_Ranx) reported@bt_uk I've been on the fuckarse internet for 30 bludclart years. I don't need my ******* hand held. This **** is not important.
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Josh (@_JoshDenham) reported@bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?
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GerryC🏇🏾 (@Epsom1780) reported@bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!
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NFTupperware (@TupperwareNFT) reported@mongrelcelt @bt_uk Don't call them, the slimy bastards will deny anything said on the phone. Raise an official complaint in writing. Send to their executive office for escalation. This is the exact reason I no longer have a bb contract. Had issues with 2 many providers. Now use pp SIM in 5g router
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carito brigante (@teddypomp) reported@btbusinesscare your customer care takes some beating I tell you I’d even say Evris customer care and delivery services is better than yours Absolutely appalling And as for your rude staff on the blower What a Wally he is
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Claire🌹 (@sundaygirl851) reported@bt_uk I know but he's put off by getting nowhere recently and i am not at home with him. What else could be a problem? He has tried putting new bt SIM in and turning phone on/off but no joy.
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Giselle Brannan (@g15elb) reported@btbusinesscare why can I not get to speak to anyone at BT Business Local in Lincoln? The system keeps not putting me thru & then saying theirs a fault? Given I have an ongoing complaint & still no solution is this deliberate?
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Kerry Sumner (@MinsterStudios) reported@bt_uk Yes I have done and I’ve rang you. Also rang twice previously before installation. Still sending my personal information to an ex partner not to mention I cannot access a god damn thing to do with MY account