BT (British Telecom) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Ferndale, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Blackwood, Pontypridd, Caerphilly, Aberdare, Bridgend, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Maesteg, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash
|
Phone | 5 hours ago |
|
Blackwood
|
Internet | 9 hours ago |
|
Pontypridd
|
Wi-fi | 7 days ago |
|
Caerphilly
|
Internet | 8 days ago |
|
Caerphilly
|
Internet | 9 days ago |
|
Pontypridd
|
Internet | 12 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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sharon simpson (@sharonSSN) reported from Porthcawl, Wales@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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Ondine (@ondineb) reported from Aberaman, WalesI still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Chris Griffiths 🏴 (@cymruchris) reported from Church Village, Wales@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Tim ....🏴 (@timdobbsphoto) reported from Blaengarw, Wales@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Rich Powell (@TheRichPowell) reported from Resolven, WalesGood to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, WalesWho are the commentators on BTSport? Absolutely awful
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Not The Singer (@agarethgates) reported from Porthcawl, Wales@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Tim ....🏴 (@timdobbsphoto) reported from Blaengarw, Wales@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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🏴 Sebbong 🏴 (@DSebburn) reported from Bridgend, Wales@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah 🏴 🇪🇺 (@sarahstephens08) reported@bt_uk Shocking to see b'band increases of £13 per month since April for my deceased mother's account. @Ofcom Ours of £8.05 was bad enough but nothing you can do apparently that won't involve a 24 mth contract & £100s in early release
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Charlie (@charb009) reportedIt shows how stupid the @btsport pundits and commentators are when they praise Lampard for actually making Chelsea worse. They would batter Potter if he produced a performance like that.
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Naki (@NakisisaTheLion) reported@1confucious @PleasantKenobi @bt_uk I genuinely think some of Sky’s tech support team couldn’t switch a compute on some days some of the conversations I’ve had with them in the past. Some of them are amazing however and just get everything sorted. Luck of the draw with that one.
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Sri (@srimpey) reported@Ofcom can @bt_uk @BTCare refuse to replace broken router as ‘out of contract’ even though they are still charging me in advance for a service that does not work? I do not want to be tied in for another 18 months.
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sanjay (@sanjay48198293) reported@bt_uk my broadband is not working what is going on been with out it since last Thursday
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Fran pickard (@PickardFran) reported@bt_uk This no way to treat anyone let alone elderly loyal customers
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Susan Rooney (@SueRooVan) reported@bt_uk no we have not. the service that was supposed to happen tuesday morning never showed. we called to complain and you promised tuesday afternoon 2-4pm- they didnt show again. then we got a text to say today. they showed up without the part you had slready identified as missing. grr
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Em (@EmitaMee) reported@bt_uk @Ofcom Sharing fyi as complaint on its way. After BT managed to dm me at 9pm they closed the complaint b4 resolving?I was advise approx 1am. hopefully u understand how mentally draining it can be for ‘customer’s’ experiencing #poorservice like this & trying to do own jobs / life
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Emma Wilde (@emswilde) reported@jeanstshirt @bt_uk Mate - I’m a month into the same issue and still no service. Good luck!
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BT Business Care (@btbusinesscare) reported@hannahjacobi Hi Hannah I’m sorry about that issue, I'm unable to direct message you, this is probably due to your privacy settings. If this is related to a BT business account could you please send to @btbusinesscare so we can discuss. you may also need to follow so we can respond privately.