1. Home
  2. Companies
  3. BT (British Telecom)
  4. Ferndale, Wales
BT (British Telecom)

BT (British Telecom) Outage Report in Ferndale, Rhondda Cynon Taf, Wales

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Ferndale, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Caerphilly, Aberdare, Bridgend, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Maesteg, Ynysddu, and Treharris.

CityProblem TypeReport Time
Pontypridd Wi-fi 6 days ago
Caerphilly Internet 7 days ago
Caerphilly Internet 8 days ago
Pontypridd Internet 11 days ago
Caerphilly Internet 12 days ago
Aberdare Wi-fi 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • agarethgates
    Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • STEVEOLUCKY7
    Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • ondineb
    Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • sharonSSN
    sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • TheRichPowell
    Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • gwentvillan
    ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • Owsh94
    Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • DonKiano
    Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sanspeurscot
    Wee Yin 🤪✏️ (@sanspeurscot) reported

    @bt_uk I’m getting really bad service at the moment in the G12 area of Glasgow. Connection has been dropping for 2 wks??

  • stumbeline1987
    Anotherkentishlasd (@stumbeline1987) reported

    @bt_uk continue to refuse to fix fault- have ability to, just refuse to because we are going to change provider. Surely this is illegal? Ten days more- soon 11, unable to work, will they pay lost wages?!

  • RevivedTezza_
    LUHG 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RevivedTezza_) reported

    @bt_uk There seems to be a technical fault in ordering Wrestlemania 38, can you help?

  • nickygrey71
    Nicky Grey (@nickygrey71) reported

    @bt_uk Fed up BT with your Broadband & TV. Constant Wi-Fi issue for 2+years, no compensation that feel I should get as I have not been getting the service I pay for. Now with no Wi-Fi or landline, been holding on for help & now been cut off as your phones lines close at 8pm 😡

  • IanRidley1
    Ian Ridley 💙 (@IanRidley1) reported

    Should say, the recording ended 1 minute short and had to go to Twitter to find the final score. Bad work by @btsport.

  • Burnside_5
    Burnside (@Burnside_5) reported

    @bt_uk But I still cannot view those channels, no communication from you other than to say it is closed and not fault registered on my BT account, just a now closed complaint 2/2

  • Baconsarni1
    Baconsarni 🇬🇧 Where's my bloody gin ? (@Baconsarni1) reported

    @bt_uk For those of you are considering BT broadband forget it. Signed up on the 20th February and nothing apart from broken promises. Utter shambles😠

  • richbrown1987
    Rich (@richbrown1987) reported

    @btsportwwe @btsport @CodyRhodes He slagged wwe off at any opportunity, moaned about how bad the place was yet soon as his power started to slip he went running back…they deserve each other the bunch of c*nts.

  • MattBrooky95
    Matthew Brooks (@MattBrooky95) reported

    @btsport sort your box office service out - not working with the link to sky q. Terrible

  • ShaneJG
    SG (@ShaneJG) reported

    @SaffiliciousBlu @bt_uk BT are basically con artists. Customer service is Non existent.