BT (British Telecom) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Ferndale, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Pontypridd, Aberdare, Bridgend, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Maesteg, Ynysddu, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
Internet | 1 day ago |
|
Caerphilly
|
Internet | 2 days ago |
|
Pontypridd
|
Internet | 6 days ago |
|
Caerphilly
|
Internet | 6 days ago |
|
Aberdare
|
Wi-fi | 7 days ago |
|
Pontypridd
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Rich Powell (@TheRichPowell) reported from Resolven, WalesGood to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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sharon simpson (@sharonSSN) reported from Porthcawl, Wales@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Not The Singer (@agarethgates) reported from Porthcawl, Wales@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Ondine (@ondineb) reported from Ferndale, Wales@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Ondine (@ondineb) reported from Aberaman, WalesI still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, WalesWho are the commentators on BTSport? Absolutely awful
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Owen Howe (@Owsh94) reported from Coity, Wales6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dazzlejeuse, Dazzlejeuse, Dazzlejeuse (@zombie_baphomet) reported@bt_uk I just called and arranged a home moved for 12th April and now my broadband is down!!!!
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▒▒▒ Le Binh ▒▒▒ (@lebinh_x) reported@bt_uk had really slow internet today and ended up using my mobile phone to tether.
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Aim (@amypeters) reported@OpenreachHelp hi, can you tell me how zen can get you to install FTTP within a week (to a neighbour) but @bt_uk have earliest date as 2 months’ time? As a key worker WFH with faults lasting over a year you can’t fix I would hope BT could get you to move quicker than this.
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Rupert wilson (@Oxfordite) reported@ctjones @BTCare Hope you got suitable connectivity after all that.. ..you should try dealing with TalkTalk!! Most contact, whether by phone or chat, sees a computer at the other end.. sadly, the few staff follow the same routine as the programmed computer automated support.. Lose all hope..
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Lucy W (@Lucyawright) reported@richiet1892 @btbusinesscare @BTCare Three weeks! Hours of every day on the phone. This isn’t just me being able to watch Netflix, it’s my work. Valuable work with vulnerable children. Despite numerous times of telling BT I’m not a business they still give me this Terrible account- two now it would seem! 😭😭😭
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Dazzlejeuse, Dazzlejeuse, Dazzlejeuse (@zombie_baphomet) reported@bt_uk mistakes can happen but *******, arranged a home move for 12th April and the BB at my current address gets cut off. Speak to BT, and I have to wait to tomorrow until the home move team are in 👍🏻 cheers, disconnecting someone when they have to work from home
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Gary Forder (@GaryForder) reported@bt_uk for a company that specialises in communication, you’re not very good at it. This is the second time you’ve let us down and not bothered to contact us. @SkyUK want our business ?
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Tx (@Tricia__x) reported@bt_uk how long does it normally take for you to respond to a complaint?
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Lucy W (@Lucyawright) reported@BBCWatchdog @richiet1892 I cannot be the only person experiencing these issues with @btbusinesscare I just have no words for the way this has been handled.
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Luke Peachey (@LUFCPeachey) reported@whuchr @England @bt_uk Worst player on the pitch