BT (British Telecom) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontyclun, Bridgend, Pontypridd, Caerphilly, Ferndale, Bargoed, Maesteg, Ynysddu, Treharris, Tredegar, Mountain Ash, Porth and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Pontyclun |
Internet | |
| Bridgend |
Internet | |
| Pontypridd |
Total Blackout | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@philp1972) reported
@joe606 @bt_uk Do you know who's network they use? I have to use EE as its the closest mast
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Mr𝐉Ducky Esq. III™👻🎃🦇🏳️🌈
(@MrJDucky) reported
@virginmedia Naw, You can take my money for this last bill then I'm switching my mobile to @SMARTYMobileUK and Internet to @bt_uk. My gran will be getting a new provider in her house as well. Sorry's don't fix broken hearts. 💔
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Alvamiga 🇬🇧♂️
(@Alvamiga) reported
@Russats @joe606 @bt_uk Is there much point in doing the last 100m? My copper network runs at gigabit speeds and, unless you're planning in using it industrially, what sort of speeds would you need to warrant it?
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somerset smith
(@crispfan99) reported
@bt_uk The BT website is just terrible. Terrible. Just terrible.
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The Vegan Tester Ⓥ
(@LockEllie) reported
@bt_uk Things have not been sorted out, my complaint has been closed without anyone making any contact with me at all. Just awful. #customerservicefail #votewithmyfeet
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Tony Mullen
(@tonypmullen) reported
@bt_uk all of Little Barrow and Long Green (CH3 7) are down but BT are not acknowledging a major fault (sending individual engineer visits...) What's the deal here?
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Rathika C
(@rathika27) reported
At what point do you hang up the phone when you’ve been holding for almost 45 minutes to get through to @bt_uk ? All want to do is cancel office broadband 🙄
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M
(@PlinthAdenoid) reported
.@bt_uk Why can't I cancel my mobile account online? You force me to call then complain too many people are calling and you haven't enough staff. #leopardsatemyface
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Julia Marshall
(@Jlmrshll) reported
My parents have now waited 5 times for a @bt_uk engineer to turn up to install their phone line. Each time they’ve failed to turn up. No apology. No forewarning. Terrible service.
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CGNM
(@citygirlnomore) reported
@joe606 @bt_uk Yes. An engineer came and ran it from the main to the house. Got 150mg. Totally impressed. Never dropped below that. So much better