BT (British Telecom) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Ferndale, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Caerphilly, Aberdare, Bridgend, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Maesteg, Ynysddu, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Wi-fi | 5 days ago |
|
Caerphilly
|
Internet | 7 days ago |
|
Caerphilly
|
Internet | 8 days ago |
|
Pontypridd
|
Internet | 11 days ago |
|
Caerphilly
|
Internet | 12 days ago |
|
Aberdare
|
Wi-fi | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Not The Singer (@agarethgates) reported from Porthcawl, Wales@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Rich Powell (@TheRichPowell) reported from Resolven, WalesGood to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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ajp (@gwentvillan) reported from Newcastle Higher, Wales@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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sharon simpson (@sharonSSN) reported from Porthcawl, Wales@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Owen Howe (@Owsh94) reported from Coity, Wales6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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J@@wwsh (@RoganJaawwsshh) reported@bt_uk My leads and cables are fine. I've restarted the router multiple times as well. I think the problem is on your side. Is there an outage in NW9? If I don't have WiFi I can't work
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Nath (@NathanC021) reported@bt_uk we reopened a complaint last week and I have still not had any contact. This is the fifth time I am contacting you about the same issue. Is there any chance of a phone call soon as we are paying for a service we aren't happy with and this has gone on far too long as it is!
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Charlie Lankfer (@Lauf67) reported@bt_uk Could try updating me on my order, have 2 sets of equipment that you have managed to cancel the orders for twice when trying to get an engineer out and still charging the higher old rate!!! Thought you are a communication company
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Sophia Amelia (@SophiaAmeliaUK) reported@bt_uk cs is the worst Iv ever experienced. Took an extra £113 out of my account for ‘unreturned’ equipment (not true), then lied to me twice abt refunding after I begged and cried to them bc I have no money to even buy food til they refund me #heartless #terrible #wheresmymoney
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lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, EnglandYet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Nath (@NathanC021) reported@bt_uk Yes no problem Lisa I will do that now
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kaden (@kaden61831384) reported@bt_uk any chance of updates on the Sheffield outage for Wi-Fi ?
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Melissa (@MelNti) reportedAwful service from @bt_uk basically being told we must now wait over a month to have WiFi connected to out flat. Given an activation date to then be told on the day no engenieer was booked! No clear explanation or any help to get service quicker and more efficiently.
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Chille - host of MGR (@MGR_Chille) reportedUK folk, currently been with @TalkTalk for years but thinking of switching to @bt_uk for my fibre, anyone got anything good or bad to say about this?
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Fudbucket (@Honetmonster) reported@bt_uk problems in Merseyside. Any idea when they will be fixed? I can't work until they are and I'm already several months behind.