BT (British Telecom) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ferndale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Ferndale, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Caerphilly, Aberdare, Bridgend, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Maesteg, Ynysddu, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Wi-fi | 2 days ago |
|
Caerphilly
|
Internet | 4 days ago |
|
Caerphilly
|
Internet | 4 days ago |
|
Pontypridd
|
Internet | 8 days ago |
|
Caerphilly
|
Internet | 9 days ago |
|
Aberdare
|
Wi-fi | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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ajp (@gwentvillan) reported from Newcastle Higher, Wales@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Kieran (@kiebenson) reported from Glyn-neath, Wales@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Owen Howe (@Owsh94) reported from Coity, Wales6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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sharon simpson (@sharonSSN) reported from Porthcawl, Wales@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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Not The Singer (@agarethgates) reported from Porthcawl, Wales@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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malcolm vickery 💙 (@caldiglaws) reported@LeeJarvis10 But btsport support rugby its important to them. They don't fill schedules with celebrities singing dancing or eating bugs
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Claire Quinn (@UltraPhoenix00) reported@bt_uk Hi , my worklplace wifi went down so i paid for a 1 day wifi access - £7.99 ...have an email receipt. but it wouldnt connect so i have now paid for something eklse and i woud like a refund. If you DM me i can send you a screen shot of the receipt. Thanks
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Daniel Corns (@Cornzy1810) reported@btsport So @ManUtd were due to be aired on BT tonight but no longer showing due to the CL. You should make it an option to watch or given it to another provider! This is why so many people stream matches because of **** like this, can't even watch our own teams on UK TV!
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Claire Quinn (@UltraPhoenix00) reported@bt_uk That's really typical BT. Make more legwork for the paying customer. Thts why i don't have BT broadband or phone!! Cheers
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ForThePeeps 🏴🇬🇧 #SuperMax (@ForThePeeps1) reported@IsabelOakeshott @gsmith1959 @bt_uk Anything is better than BT. They all run over the same Openreach network. Loads of deals out there for new customers.
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Harold Saxon (@HaroldSaxon13) reported@IsabelOakeshott @bt_uk Strange I renewed yesterday. Upgraded to Halo 3 and saved £3. Try talking to a salesperson at BT. Be nice, oh there’s the problem.
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Dan Morley (@letemcome69) reported@FootyLimbs Here you go @SkySports @btsport people don’t want to see ‘the players’ at these moments, they want to see Dave the plasterer rolling down the stairs, Mark the Sparky jumping all over 6 people he doesn’t know. Paul the scaffolder giving it the home end! Get with it.
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Isabel Oakeshott (@IsabelOakeshott) reported@gsmith1959 @bt_uk I had the same thoughts. Question is whether the service is good, or at least, better than alternatives. My tolerance for crap Wifi likely to be very low
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BT Business Care (@btbusinesscare) reported@hotelvisit Good afternoon Vit, I am sorry to hear you have been unable to get through to anyone, and when you have, you have been cut off! If you want to drop us a DM, I will be more than happy to assist, or pass you through to @bt_uk for support! Thanks Sean.
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Susan Bunch (@SusanBunch17) reported@bt_uk I’m about to throw my hub in the bin and cancel my contract. How am I supposed to work from home when the hub keeps disconnecting and previous engineer visit found nothing wrong? I’m not paying the money I do a month for this terrible service.