BT (British Telecom)

BT (British Telecom) Outage Report in Ferndale, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 02/27/2026 14:30

February 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Bridgend, Pontypridd, Caerphilly, Ferndale, Bargoed, Maesteg, Pontyclun, Ynysddu, Treharris, Tredegar, Mountain Ash, Porth, Ebbw Vale and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomBridgend Phone
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • GhGriff27 Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • jaisullivan Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • DSebburn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • RebIrvine Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales

    @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

  • timdobbsphoto Tim ....🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@timdobbsphoto) reported from Blaengarw, Wales

    @AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mariannemilie Marianne (@mariannemilie) reported

    @bt_uk this is not an issue with the "hub" as it is working fine. Please can you provide an ETA for when we will be able to access your WiFi from our phones again? I don't have a landline number. #btwifi

  • lyndannh Lynda Hull (@lyndannh) reported

    @bt_uk No broadband. Please help. Urgent.

  • _JonathanStreet Johnny Street (@_JonathanStreet) reported

    @bt_uk, do you have any info on this - you share network data infrastructure, right?

  • Dizzwell Adam Hebden (@Dizzwell) reported

    @bt_uk @abileonard17 I second this, I too have a hauwie p30 pro and my WiFi is not working plus 3 other people I know with same phone and bt.

  • ArifIslam11 Arif (@ArifIslam11) reported

    @BTCare is your service down? Not getting anything

  • Tedgentlebear Ted (@Tedgentlebear) reported

    @lyndannh @bt_uk are you sure its no internet as facebook and instagram are not working

  • jodie_nisbet Jodie nisbet (@jodie_nisbet) reported

    @bt_uk no social media they admitted a problem My EE mobile dropping out but say no known issues Now my BT wifi is running awful I am trying to study my AAT and I can't play a 30 second video without buffering every second What is happening its Bradford postcode

  • pickles61068 pickles (@pickles61068) reported

    Is there a @bt_uk & @EE outage????

  • HoarPeter peter **** (@HoarPeter) reported

    @bt_uk is there an issue with BT broadband/WiFi at the moment, my mobile is confirming i am connected but no Internet access, thanks

  • Mr5_Fox ffffffffy (@Mr5_Fox) reported

    @abileonard17 @bt_uk @tweedledee23 It's an issue with the mobile not the network.