BT (British Telecom)

BT (British Telecom) Outage Report in Ferndale, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 02/23/2025 05:40

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Bargoed, Pontypridd, Cardiff, Caerphilly, Aberdare, Blackwood, Bridgend, Merthyr Tydfil, Treharris, Maesteg, Ebbw Vale, Pontyclun, Treorchy and Mountain Ash.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Internet
United KingdomBargoed Internet
United KingdomPontypridd E-mail
United KingdomCardiff Internet
United KingdomBargoed Internet
United KingdomCardiff Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • GriffinSpurs Griff (@GriffinSpurs) reported from Bridgend, Wales

    Hey @btsport your app and your website is ******* shit. Won’t let me log on

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • kiebenson Kieran (@kiebenson) reported from Glyn-neath, Wales

    @DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.

  • SimonLemons47 Simon Evans (@SimonLemons47) reported from Cardiff, Wales

    @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • blahblahbahl Emma Bahl (@blahblahbahl) reported

    @bt_uk @BTCare If we have a power outage. I need to be able to make calls. If our heating goes off I need to make alternative arrangements for my mother in law accommodation or call engineers. My mobile signal is not reliable. Yes. It works some times. But I need a land line for peace of mind

  • kb_molly Molly (@kb_molly) reported

    @bt_uk all our devices in our house have been booted off our WiFi network and when we try to reconnect on all devices it say incorrect password we have also tried forgetting network and reconnecting and this fail any idea what is going on

  • Maxwell_Barnish Maxwell_Barnish (@Maxwell_Barnish) reported

    To let people know, @bt_uk have emailed me (and many others?) saying that soon phone will move to 'digital voice' i.e. internet based phone system. The crucial issue is that they admit calls including to 999 will not work if there is a power cut. This is surely really unsafe.

  • PowerofWeafe Luke Weafer (@PowerofWeafe) reported

    @bt_uk Good evening. My Internet has been down for 4 hours and I urgently need it for meetings tomorrow from Noon (UK time). Please can you advise what the fault is? From Google, that looks to be the case. I don't think there's an issue at my end as everything else is working.

  • josephdscales Dr Joseph Scales (@josephdscales) reported

    Nice to know that @bt_uk cannot offer any technical support whatsoever for hotspot users who are not also BT customers. Avoid the service if you need to access the internet without continuous faults and no recourse for customer support or even complaints

  • Rubina87 Rubz (@Rubina87) reported

    @bt_uk sales advisor missold me a contract, called up to cancel, new advisor said they'd call me the following day but didn't. Now on hold again on the phone having had to call back myself. Losing my patience with BT's customer service

  • MattFUTTrading Matt (@MattFUTTrading) reported

    No stream today folks due to internet issues, no internet at all now Phoned @bt_uk, engineer coming out on Wednesday Hopefully sourcing another router for tomorrow, will keep you posted. 200 PPs for tomorrow, another 100 on Wednesday if we can’t get on. The send shall happen.

  • josephdscales Dr Joseph Scales (@josephdscales) reported

    @bt_uk I already called them and they said they couldn't help

  • Sue_Rae44 Sue Rae (@Sue_Rae44) reported

    @bt_uk today a man from loyalty said he had moved my £137 credit for no service to my bank account. It’s not showing in BT account but not in bank either and no confirmation it’s happened. Please can you help?

  • OscarFricke Oscar Fricke 🌈 (@OscarFricke) reported

    @bt_uk So sad, can’t afford cost of living and no longer my broadband. 12mth con. Left, told to suck it up and pay £38 a month. It’s a week of food shop. Help please .