BT (British Telecom)

BT (British Telecom) Outage Report in Ferndale, Rhondda Cynon Taf, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 02/19/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Ferndale, Caerphilly, Bargoed, Maesteg, Pontyclun, Ynysddu, Treharris, Tredegar, Pontypridd, Mountain Ash, Porth, Bridgend, Ebbw Vale and Tonypandy.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomFerndale Wi-fi
United KingdomCardiff Internet
United KingdomCaerphilly Wi-fi
United KingdomBargoed Internet
United KingdomCardiff Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 68iron doug fox (@68iron) reported

    @bt_uk Hi David, yes I managed to get in, for some reason it will no longer allow log on through a VPN so had to disconnect that gain access, not sure why all of sudden the Vpn has become a problem as it has always previously worked fine.

  • TheGingerGuy22 The Ginger Guy (@TheGingerGuy22) reported

    BT diagnostics bot says "No issue's with the line" BT advisor says there's an issue from outside, so what is it? Surely the check is the same? Deary me. @bt_uk

  • onlyoneyoungman Only one (@onlyoneyoungman) reported

    @bt_uk No but why wait for it to pull someone’s line down before taking action, as mentioned 2 engineers have looked up at it and driven away! If an old person needs to call 999 and the line is dead for BT / Openreach incompetence I will make it very public

  • GRC__99 Jaegermaster (@GRC__99) reported

    Brain dead moron piling more pressure on refs, hinting at corruption at Celtic in the same weeks that refs favoured Celtic is peak Paranoid tim The fact @btsport and @ScotlandSky employ this utter ******* idiot says more about them You wouldn’t let him operate a toaster, thicko

  • ekulyenaled Luke Delaney (@ekulyenaled) reported

    @GazTheKitman @benmonty4 @bt_uk I’m having the same issues in WD25

  • BaffoMoretti Brizio Patrizio diCrafforto (@BaffoMoretti) reported

    @bt_uk Can you go back to DMs to try to help resolve this Netflix billed under BT issue. Been ongoing for some time, they've billed me today, and BT are probably going to bill me too? Saying I have Netflix on account, but it is nowhere to be seen under my products despite sign in

  • JimJonesCCFC Jim Blue Jones (@JimJonesCCFC) reported

    Dear @SkySports and @btsport please don’t show any more #Everton games please. **** this is painful!

  • bengillam Ben Gillam 🙏 ☮️ 🇺🇦 (@bengillam) reported

    @openreach @bt_uk Being off the main road might not have been spotted or seen by your guys on the road. A lot of walkers use this “road” so probably wants sorting from a health and safety point of view in case it moves again and cable pings up. Doesn’t look severed, but certainly pinned down

  • SamuelJCarroll Samuel Carroll (@SamuelJCarroll) reported

    @bt_uk This happened today at 8am down cemetery junction in Reading he didn't even care about nearly hitting me

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk Yep. I've got the Monday blues. I've been waiting a month for you f**kwits to connect me to the outside world. No telephone and no broadband. It's a shameful, disgraceful service. You and @WeAreOpenreach just blame each other. #shambolicservice #BTiswoeful