BT (British Telecom) Outage Report in Tylorstown, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tylorstown, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tylorstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Tylorstown, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Bargoed, Porth, Ferndale, Bridgend, Pontypridd, Pontyclun, Ebbw Vale, Caerphilly, Tonypandy, Aberdare, Merthyr Tydfil, Treharris, Blackwood and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Bargoed |
Internet | |
| Porth |
Phone | |
| Ferndale |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Tylorstown, Wales
Latest outage, problems and issue reports in Tylorstown and nearby locations:
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lawrence
(@Chemfund) reported
@bt_uk Thanks Clare, we had a time slot of am for the last appointment, but no show from engineer who advised at 19:30 hours that he ran out of time? Hence why I feel this appointment will turn out the same way on an issue outstanding for nearly 4 months
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Vanja
(@MisandryVoid) reported
@bt_uk since the 16th december we’ve had issues with poor speeds and drop out, had two engineers come out on 2 separate occasions and thought it was fixed after the engineer visited yesterday and today the router won’t even connect. This service is a joke, and we’ll be look elsewhere
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Pete McCormack
(@KandPMC) reported
@bt_uk Done. It's a bloody shame that after a week to a fortnight of aggravation & problems, I have to Tweet publically to get an issue looked some attention !!
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Julie Hunter 💙
(@juleslh87) reported
@bt_uk Absolutely appalling service from yourselves today,we will be with you between 1-6.Son phones,yes we will be with you;son phones again 17/1.You charge a ridiculous amount and your a communications company ffs.We shouldn’t have to phone you,you should phone us.
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Helen Hall
(@hellzbellz84) reported
@bt_uk your internet is a sham. Drop in service throughout Christmas and today, we can’t even watch a film without it buffering. Consider we pay £40 a month to you, I think a response would be nice. Husband working from home also and it’s affecting him also
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James
(@BratislavaBrit) reported
@btsport @bt I am leaving as a customer. You want your modem sent back. You fail to send me a return bag in 2 months despite 3 requests. Now you charge me for not returning?
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Pete McCormack
(@KandPMC) reported
@bt_uk had an issue that's supposed to be resolved by EOD today. Plus my bill's come in £12 more than it should. Tried 150 at 20:34, told by answer-phone that Agents available 'til 21:00 Mon-Fri, then cut me off. "Committed to excellent Customer Service", you're having a laugh !!
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Dave Merritt
(@dave_merritt) reported
@WeAreOpenreach beyond shocking experience in getting my full fibre service set up. You are completely letting @bt_uk down. Do you even talk to each other? An hour on the phone this morning to be told you need to CLOSE MY ENTIRE ROAD to fit the service. Thanks for the update! 🤬
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Dai Williams
(@williams_dai) reported
@bt_uk Regularly, every six months or so when it gets really bad & i can no longer pick up radio :/ You ‘clean’ the line - then it goes again…
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Lauren Hill
(@LaurenHill0808) reported
@bt_uk hi, I recently rejoined BT after moving house, I used my previous email address to set up my bt account, and now whenever I try to log into my account it’s just showing me my previous bt account… can you help at all?