BT (British Telecom) Outage Report in Tylorstown, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Tylorstown, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tylorstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Tylorstown, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Bargoed, Cardiff, Blackwood, Tonypandy, Ebbw Vale, Pontypridd, Hengoed, Merthyr Tydfil, Caerphilly, Porth, Treharris, Aberdare, Mountain Ash and Ferndale.
City | Problem Type | Report Time |
---|---|---|
Bridgend | Internet | |
Bargoed | Internet | |
Bargoed | Internet | |
Bridgend | Internet | |
Cardiff | Wi-fi | |
Bargoed | Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Tylorstown, Wales
Latest outage, problems and issue reports in Tylorstown and nearby locations:
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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anfänglichinteressantesaberunterwältigendeslied
(@iainmspillane) reported
from
Grangetown Community, Wales
@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rikki Mistry
(@RikkiMistry) reported
@bt_uk Hiya. Purchased 16 Nov from Amazon, but after being on hold for 1.5hrs to your helpline last night, I gave up and just ordered another monitor as we need it. Any help appreciated.
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RachelAntoine
(@RachelAntoine6) reported
Disconnected from our WiFi BT cocked up our disconnection dates. We have a law student trying to do his lectures online at home and working from home with very poor emergency WiFi access. Absolutely furious with BT @bt_uk
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Marc Foster
(@AspieV1) reported
So @bt_uk turn up a week late ... then when we tell their engineer where the line is going, he crosses the street, gets on his phone and moments later packs up and leaves. Typical BT service. Will be looking for a new provider! #BTBroadband
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Rich Pearce
(@RichPearce) reported
@bt_uk Hi there - I tried to report a fault via MyBT on Saturday but the line test repeatedly stuck at 99% so tried via 61998 text, got reply that engineer will be in touch in 48 hrs. Not had anything and MyBT shows no fault being tracked on account. Can you help?
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GB Food Finder
(@britfoodfinder) reported
@btbusinesscare Beautiful but what a shame our issue is not resolved after 5 months . So stressed about your double billing, charging us for lines in a premises we haven’t occupied since July and yet also charging the new occupier #billing #brokenpromises
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Iain Hughes
(@F1Hughsey87) reported
from
Macclesfield, England
@bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach
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H
(@WHITTERSTWLTTER) reported
@bt_uk NO. What I wish is for whomever that ruined my router settings to fix it without having to factory reset everything. I'm working from home, I can't afford to faff with it because your staff broke it. Why can't you just revert the setting that they changed?!
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Jane Williams
(@phwandjes) reported
Getting fed up with Internet dropping and slow speeds. Plus induction current crashing the signal @bt_uk @BTGroup #btinternet Any suggestions...
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Martin Liddament
(@MLiddament) reported
@bt_uk Frustrated to see our broadband issue fix date has been pushed back another day. Intermittent drop-out and slow speed is not good, especially for my partner who works from home for the NHS and is supporting a variety of front-end activities. I can DM fault ref. details.
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Emma Mihlenstedt
(@EMihlenstedt) reported
@bt_uk I have now called 3 times waiting each time for 40 mins and then being cut off. I have tweeted you 3 times and you have constantly ignored me. How can I get help I move in a week!!!!!