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BT (British Telecom)

BT (British Telecom) Outage Report in Tylorstown, Rhondda Cynon Taf, Wales

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Tylorstown, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tylorstown, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Tylorstown, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Cardiff, Pontypridd, Aberdare, Bridgend, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Maesteg, and Ynysddu.

CityProblem TypeReport Time
Caerphilly Internet 1 day ago
Caerphilly Internet 2 days ago
Cardiff Internet 4 days ago
Cardiff Wi-fi 5 days ago
Pontypridd Internet 5 days ago
Cardiff Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Tylorstown, Wales

Latest outage, problems and issue reports in Tylorstown and nearby locations:

  • GhGriff27
    Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • desta_omar
    Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • Natalieball1984
    NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • TMCI73
    The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • Hanlccook
    Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • ondineb
    Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • jaisullivan
    Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • DaveBStDW
    Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • Hanlccook
    Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • murfilicious
    Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • TheRichPowell
    Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • martzreed1975
    Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • DonKiano
    Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • johnsey80
    Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • TheExiledRobin
    The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • sharonSSN
    sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • agarethgates
    Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Fificun
    Fiona Cuningham (@Fificun) reported

    @bt_uk my elderly disabled & self-isolating aunt has no internet & phone for 3 wks.Has a payg mob & yesterday was on hold for an hour b4 being cut off. She can’t top up W/o internet.Workmen have said the problem is outside but dug up the road in wrong place. She is desperate!!!

  • Andy_Stunell
    Andy Stunell (@Andy_Stunell) reported

    @bt_uk DM sent. Channels still not working

  • DariaHassQT
    Daria 🇬🇧🇪🇺💙💜 (@DariaHassQT) reported

    @bt_uk Continues to be the most incompetent service provider I’ve ever had the misfortune to use. A major service outage meaning no landline til... 25th February!!! Unbelievable.

  • javelinsam
    Javelin Sam (@javelinsam) reported

    @bt_uk Internet has gone down twice in the last 30mins RM112BH what's going on??

  • MagnusMcKay
    MagnusMcKay||BLM (@MagnusMcKay) reported

    @bt_uk Turns out it was you throttling my net, it calmed down after 10pm. Hardly fair that you're cutting your customers with the slowest internet's speeds in half. I pay £30 for an already substandard service, why are you now crushing my speeds so badly at peak times?

  • RampantRyanJack
    Going to the Euros Ryan Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RampantRyanJack) reported

    @StevieMcGarry85 @btsportfootball @btsport Last night was one of our worst defensive performances of the season and it didn’t help that the ref was useless. Clear dive for the Antwerp penalty. We lost our RB and captain 25 minutes in.

  • briavelsjon
    Jon Pitts (@briavelsjon) reported

    @Mose_fan @btsport I wonder if @andNickMullins could bend some ears at BT? (More in hope than expectation, but you never know...)

  • nismoneil
    Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • redsoxbrit64
    Redsoxbrit (@redsoxbrit64) reported

    @bt_uk The problem isn’t you seeing what i have or haven’t got,the problem is the fact that your annual price hike raised my bill from £59 to £75 pm,thats almost a 25% rise in one go

  • Footyfan20001
    Footyfan2000 (@Footyfan20001) reported

    @chloelinham @btsport Streaming apps are always behind live - it's to avoid the stream buffering which would be a crap experience