BT (British Telecom) Outage Report in Ferndale, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Ferndale come from postal codes CF43.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Ferndale, Treharris, Cardiff, Blackwood, Pontyclun, Caerphilly, Pentre, Tonypandy, Aberdare, Bridgend, Ebbw Vale, Pontypridd, Porth, Hengoed and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Ferndale |
Wi-fi | |
| Treharris |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Phone | |
| Pontyclun |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Burnside
(@Burnside_5) reported
@bt_uk Hi BT, I need to cancel my order for BT TV, but the link you provided to cancel online just takes me to a help page, I then use help and it just takes me round in circles. Please advise before I contact Ofcom
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❌ItsAllAboutTheMusic❌🇪🇺🇬🇧
(@ladymuse1st) reported
@bt_uk I've just had another message confirmation of the service start date with my mums name 😠
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Burnside
(@Burnside_5) reported
@bt_uk That’s what I am saying, it isn’t straightforward as it does not give you the option, the link just takes you to the general help page. There is no way to cancel online, as the person on the phone confirmed, you have to call
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Tont_Coles
(@Tont_Coles) reported
@bt_uk Can you be honest about when you can fix our broadband? Three estimates have gone by, no real info, your support line hung up and you complaints page isn't loading. I would have hoped you had better disaster prep than this. :(
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Tom
(@TomsEGLD) reported
@btsport GLEN HODDLE IS AN AWFUL COMMENTATOR. I will be absolutely shocked if he knows any of the Lille players other than Jose Fonte who has played in the Premier League before… we will see. Guarantee it. Absolutely awful choice of commentator. Get this man in a retirement home
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Charley
(@wolfiechar) reported
@bt_uk Hi yes I have dm'd, the outage checker says that an incident was created at 09,50am tue 22 but says a fix will not be done until 15.00 tomorrow Wednesday 23rd,is this because the engineers go home for the evening?
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Hopper
(@1hopz) reported
@btsportfootball @btsport Tx for putting such a poor co commentator on the Chelsea match . Watching Juve is so much better. No need for a translator or the mute button
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Kevin Buckland ⭐️⭐️
(@thomablue) reported
@btsport Benjamin is a ****** and Edouard wins lots of trophies, write it down you useless fuckwits and REMEMBER it 👍
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Emma Burns
(@furlmouse24) reported
@bt_uk what can I say? Took a week, but you fixed the problem. For around four and a half hours. Back to having NO INTERNET AGAIN!!!! Polite words fail me. I am absolutely fuming.
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Burnside
(@Burnside_5) reported
@bt_uk Yes how else would I know that it does not give me the option to cancel the order?