BT (British Telecom) Outage Report in Ynysddu, Caerphilly County Borough, Wales
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The latest reports from users having issues in Ynysddu come from postal codes NP11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ynysddu, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ynysddu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ynysddu, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Ynysddu, Caerphilly, Treharris, Tredegar, Pontypridd, Newport, Bargoed, Mountain Ash, Pontyclun, Ferndale, Pontypool, Cwmbran, Porth and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Ynysddu |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
Wi-fi | |
| Treharris |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Ynysddu, Wales
Latest outage, problems and issue reports in Ynysddu and nearby locations:
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Andrew Hazard Photography
(@AndrewHazard) reported
from
Panteg, Wales
@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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stEph
(@teffyknight) reported
@bt_uk finally manage to sort my aerial problem and now my screens going blank every 5 seconds only when watching BT TV?!?! This is beyond a joke now 😡
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Ryan
(@RyanOs1992) reported
@bt_uk Hi Folks, I'm hoping someone can help, My Mum has just taken the same Internet as us "Fibre 2" but hers has been connected up via fibre cabling rather than phone line and has a slightly different hub and speeds between 50-70 whereas we have 30-50????
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Stas Murzynowski
(@SMurzynowski) reported
Properly hoodwinked by @bt_uk. Contract was due for renewal end of Dec so called Tues. As a loyal longtime customer asked for “same package for the same cost”. Find out today that all sport HD channels have gone, will now cost £5pm more and no going back. Rubbish.
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Heather
(@Heatheregale) reported
@bt_uk on hold for 40 mins. Supposed to get a credit for £197 but getting overdue bills because 2 departments need to sort it. I now just want to cancel the new account
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haymansafc #KBF 🎄
(@haymansafc) reported
I’m becoming fed up with @bt_uk. Not only does their internet supply disconnect for a random period of time every Friday evening without fail (thank heavens for 4G…), but there seems to be serious, ongoing reliability issues with their e-mail at the moment too.
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Timothy Franklin Cogwright
(@TCogwright) reported
@btbusinesscare That tells me what I already know - "Superfast" (not even going to start complaining about your misguiding naming conventions) is available at up to only 35Mbps down and 6 up. No word on any future improvements. I may as well use an unlimited 4G package, it'd save money at least.
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𝐒𝐭𝐞𝐯𝐞
(@travelred) reported
@btbusinesscare Whatever issues you were having seem to be fixed now as I'm logged in. Invoice is wrong though so I'll DM you anyway
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Liam Wakefield
(@LiamWakefield) reported
@bt_uk hey! There seems to be a line fault at my mother in laws house. She doesn’t get signal at home what’s the best way in getting some support?
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Steve Marchant 🏏🎺
(@yorks111) reported
@bt_uk why did I get cut off by you after holding for 30 minutes after explaining issue? Why didn’t you call me back?
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Scotty
(@ScottyHoops10) reported
Nice of @bt_uk and @OpenreachHelp to lie to their new customers about installation dates and make them sit at home for two days with no intention of turning up 👍 disgusting customer service