BT (British Telecom)

BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Treharris, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Treharris, Merthyr Tydfil County Borough, Wales 03/19/2026 14:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Bridgend, Aberdare, Hengoed, Cardiff, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Cwmbran, Caerphilly, Ferndale, Bargoed and Ynysddu.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomBridgend Total Blackout
United KingdomAberdare Phone
United KingdomHengoed Phone
United KingdomCardiff Internet
United KingdomPontypridd Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Treharris, Wales

Latest outage, problems and issue reports in Treharris and nearby locations:

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • RebIrvine Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales

    @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

  • hilaryhendy Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported from Aberdare, Wales

    Really great service from @bt_uk today. Don't want to tweet only when it's negative.

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • CitrusArtsUK Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • DSebburn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?

  • CitrusArtsUK Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

  • cymruchris Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported from Church Village, Wales

    @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ishwaryaLR Ishwarya (@ishwaryaLR) reported

    .@bt_uk make it so difficult to raise a complaint - my elderly mother-in-law has been hung up on 3 times so far with no attempt to call her back. The only way to escalate it now (before we can contact the ombudsman) is to write directly to @ThomasDuecke and Simon Jonathan Lowth.

  • RichardMcCann9 Richard McCann (@RichardMcCann9) reported

    @BTCare Cannot download My BT to see if there are any network problems?

  • Gould1471 Chris Gould (@Gould1471) reported

    @bt_uk so when am I going to get that phone call that was, so say, in the diary for Weds 30th Dec between 1600 & 1800 hrs? Guess it didn't happen cos you need to refund my credit balance and I'm no longer a customer !!

  • rathika27 Rathika C (@rathika27) reported

    @btbusinesscare I was on hold for 36 mins this morning before I had to take another call (funny that as working). Now on hold again .... 30 mins and counting. This is absolutely appalling customer service @BTBusiness @bt_uk There is not even an option to email a cancellation request 😡

  • hayesbryan Bryan Hayes (@hayesbryan) reported

    @bt_uk I don’t want an update. I want a definitive resolution. When will the internet, definitely, be connected? I get different answers every time I get an ‘update’, and it costs me hours of my life. I’ve been waiting since the 1st December. Last I was told it would be 18th Jan. why?

  • misssamac sheree macconnachie (@misssamac) reported

    @btsport warning do not renew ur internet with bt to get half price sport does not work. Just get signed into BT broadband for months and price of sport doubles!!!!! Complaint raised but closed as ‘frivolous’ ofcom complaint coming their way!!!!

  • rathika27 Rathika C (@rathika27) reported

    @btbusinesscare @BTBusiness @bt_uk 1 hour 30 mins and counting (that’s over 2 hours on hold in total). Seriously, what sort of service provision is this? I’ve done Live Chat and been told I have to ring the number or make a complaint and then you will help cancel it. So complaint formally made! FFS.

  • keithmobrien Dr Keith O' Brien (@keithmobrien) reported

    @bt_uk hey, new customer here. Trying to call Customer Service all morning but calls are being d/ced from your end. No chat function available. Trying to claim reward card in MyBt but not showing, links are broken even when logged in. Can you help?

  • bagharian Shiv Singh Bagharian (@bagharian) reported

    Moved over to @EE for home broadband and its been an absolute **** show.. Should've gone live 30/12 but was sent an old router with incorrect account details on it.. Now told to wait another 3-5 days until the next router comes through. Should've stuck with @bt_uk

  • louisethomas82 Louise Powell (@louisethomas82) reported

    @bt_uk So what next then?! Given that your out of warrantee technical line won’t speak to me and provides a premium rate number to contact which I will not be doing given that so far not one of the people I have spoken to have offered any support other than to fob me off!!