1. Home
  2. Companies
  3. BT (British Telecom)
  4. Treharris, Wales
BT (British Telecom)

BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Treharris, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Treharris, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Blackwood, Pontypridd, Caerphilly, Aberdare, Pontypool, Bridgend, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, and Ynysddu.

CityProblem TypeReport Time
Mountain Ash Phone 10 hours ago
Blackwood Internet 14 hours ago
Pontypridd Wi-fi 7 days ago
Caerphilly Internet 9 days ago
Caerphilly Internet 9 days ago
Pontypridd Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Treharris, Wales

Latest outage, problems and issue reports in Treharris and nearby locations:

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • STEVEOLUCKY7
    Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • dafyddlewis82
    Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • Owsh94
    Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • Owen_Jenkss
    Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • TheRealTR19
    Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • olliesamyphoto
    Ollie (@olliesamyphoto) reported

    @bt_uk Also no one picks up the phone if there is a fault with the broadband discs. People still work from home yet I have to sort out a broadband problem via text. Not great

  • davidtoft0125
    davidtoft (@davidtoft0125) reported

    @bt_uk to my account because your system won't allow it. I have no working box, I have to wait until next Wednesday for the aerials, 10 days after my service was supposed to start, and can't add entertainment to watch on BT and Now TV app cause your IT system won't allow it

  • Wahidkhan1170
    Wahid khan (@Wahidkhan1170) reported

    @bt_uk have had my services transferred to another provider without my knowledge on 29/07/2021, been in contact with BT to resume services but as yet no broadband after 28 days! The customer service are shockingly bad..biggest mistake in my life, opting for BT to provide service

  • davidtoft0125
    davidtoft (@davidtoft0125) reported

    @bt_uk With respect, I know you can't help and nor did any of the seven other people I spoke to on the phone, I am warning others of the shambolic service they may receive. I was clearly not the only one by a long way not told about the aerial situation in a sales pitch given comments

  • davidtoft0125
    davidtoft (@davidtoft0125) reported

    @bt_uk this is aside from the main issue that not one of your selling agents told us we needed an aerial for the whole thing to work, which we don't have. We had two orders on our account due to BT's **** up, which means your terrible IT system cannot add an additional package

  • cdfalexander
    Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported from Saint Annes on the Sea, England

    Just been told by @bt_uk that @WeAreOpenreach @OpenreachHelp won't be able to fix our fault (caused by them changing telegraph pole) until tomorrow. That'll be 8 days without service. Incredible. #openreach

  • davidtoft0125
    davidtoft (@davidtoft0125) reported

    @bt_uk made my the person on the phone who said, I quote, "I knew what you were going to say before you finished". The further good news is you use a third-party to correct your lie/issue, who you constantly say 'are nothing to do with you' so can't help.

  • StuartM84153464
    Freelance Chancer (@StuartM84153464) reported

    @bt_uk Today is the second day my BT broadband has been intermittently cutting out. G77 6FE postcode. Reported a fault yesterday. No update. Already paying "Fibre" prices for a pathetic 15mbps download speed. Please fix.

  • SGoddardSci
    Steph Goddard ⭐ (@SGoddardSci) reported

    Rubbish service from @bt_uk and @OpenreachHelp @WeAreOpenreach. Why does it take so long to resolve a simple fault?

  • emg46
    Eileen Garske (@emg46) reported

    @bt_uk Given me a handset but not an answer machine. I have a perfectly good bt answer machine which now doesn’t work with the new service so that goes in the bin