BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Treharris, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Treharris, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Caerphilly, Aberdare, Pontypool, Bridgend, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Ynysddu, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Wi-fi | 4 days ago |
|
Caerphilly
|
Internet | 5 days ago |
|
Caerphilly
|
Internet | 6 days ago |
|
Pontypridd
|
Internet | 10 days ago |
|
Caerphilly
|
Internet | 10 days ago |
|
Aberdare
|
Wi-fi | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
-
Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
-
Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
-
Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
-
Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
-
Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
-
Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
-
Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
-
Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
-
Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
-
Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
-
Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
-
Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
-
Peter N (@gooner1947) reported from Blackwood, Wales@bt_uk Send me the £20! Mine has been awful lately. So so slow!
-
Gary Hopkins (@hop_gary) reported from Rhymney, Wales@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
-
Ryan Price (@ryanprice1927) reported from Llantwit Fardre, WalesTime to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
-
Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
-
Griff (@GriffinSpurs) reported from Bridgend, WalesHey @btsport your app and your website is ******* shit. Won’t let me log on
-
Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, WalesUncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
-
Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
-
Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Annie Zoe (@bellabum222) reported@bt_uk what is happening with the internet these past few days? No wind in our area anymore but our connection is so poor… anybody else have experiences like this with BT?
-
Alexandar Campion (@ACampion1) reported@bt_uk what’s happening with the broadband in the SP5 area Wiltshire ? Seems to be taking long time to fix but it’s at the exchange ?
-
MummaShreeve (@RachelCShreeve) reported@bt_uk Trying to make us feel bad staying H&S of employees! It’s been nearly a week. We haven’t had a week of bad weather just bad service! Should have stayed with copper like some of my neighbours rather than going FF and would still be working!
-
NOther_CarGuy (@NOther_CarGuy) reportedWatching a game between #Ajax and #Benfica in the #UCL, but these stupid English commentators keep bringing up the Premier League. @btsportfootball @btsport Just so you know, the world does NOT revolve around England.
-
SIL G (@gthescouser) reportedWhy are we not on TV but im seeing Sheffield United and Blackburn🤔 @SkySports @btsport pattern up man damn this is embarrassing
-
Mike (@Mikey___Smith) reported from Bristol, England@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
-
aka James Bond (@FeelitWorking) reported@virginmedia @bt_uk @itvMLshow I left a phone on at work for nearly 2hours, passed around from automated announcement to announcement and person to person who would not deal with this! Why are you employing people that are not answering calls? Are you even aware of it? It's poor service.
-
ashley strangward (@Ashley__91) reportedAbsolute shambles from @bt_uk once again. 13 weeks with no service Engineer not turned up 4 days waiting for a call back Spoken to a number of people who are all saying different things. Will never advice anyone to go with them. Absolute shocking
-
Jackp (@Jackp60) reported@btsport why is your Ultimate so poor. Looks worse than HD. Paying for nothing
-
Cymru Care Training (@Cymru_Care) reported@btbusinesscare There seems to be an issue with BT broadband causing Google Workspace for Education users to lose access to Google Sites - it only seems to be BT b/b causing the issue, all other providers and 4G give access as normal