BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales

Problems in the last 24 hours in Treharris, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Treharris, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Caerphilly, Aberdare, Pontypool, Bridgend, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Ynysddu, and Treharris.

City	Problem Type	Report Time
Pontypridd	Wi-fi	6 days ago
Caerphilly	Internet	7 days ago
Caerphilly	Internet	8 days ago
Pontypridd	Internet	11 days ago
Caerphilly	Internet	12 days ago
Aberdare	Wi-fi	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Treharris, Wales

Latest outage, problems and issue reports in Treharris and nearby locations:

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 7 minutes ago from Henllys, Wales

  Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

• 
  Rich M (@Smilers_Coffee) reported 9 minutes ago from Pontypridd, Wales

  @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

• 
  LeftofCentre (@NorthGwentBlue) reported 16 minutes ago from Argoed, Wales

  @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported 19 minutes ago from Bridgend, Wales

  @bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?

• 
  Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported 23 minutes ago from Church Village, Wales

  @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

• 
  The Morlais Castle Inn (@TMCI73) reported 25 minutes ago from Merthyr Tydfil, Wales

  @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

• 
  JJ 🐧 (@Cobblerja) reported 28 minutes ago from Brynmawr, Wales

  @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

• 
  Citrus Arts UK (@CitrusArtsUK) reported 28 minutes ago from Pontypridd, Wales

  I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 29 minutes ago from Caerphilly, Wales

  @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

• 
  Citrus Arts UK (@CitrusArtsUK) reported 32 minutes ago from Pontypridd, Wales

  @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

• 
  The Exiled Robin (@TheExiledRobin) reported 33 minutes ago from Llantrisant, Wales

  If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

• 
  WPTuts (@WPTutz) reported 36 minutes ago from Pontypool, Wales

  @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

• 
  Sam 💕🦥💕 (@Sammy78avfc) reported 36 minutes ago from Ebbw Vale, Wales

  Who are the commentators on BTSport? Absolutely awful

• 
  Rob S Photography (@photographyrsp) reported 36 minutes ago from Porth, Wales

  @bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 40 minutes ago from Aberdare, Wales

  Really great service from @bt_uk today. Don't want to tweet only when it's negative.

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 41 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 42 minutes ago from Merthyr Tydfil, Wales

  @bt_uk is there an issue with full fibre broadband in the south wales area?

• 
  Dai Williams (@Dai_ssrs) reported 43 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

• 
  Rob S Photography (@photographyrsp) reported 47 minutes ago from Porth, Wales

  Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!

• 
  Rich M (@Smilers_Coffee) reported 47 minutes ago from Pontypridd, Wales

  @btbusinesscare Just messaged but I would still like to cancel at this point

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Mike Ward (@Schroedinger99) reported 9 minutes ago

  @bt_uk Moreover, even if she did withhold her number and we had unticked that box surely that would simply mean that we didn't receive calls form withheld numbers? The problem is that her number (and no other numbers) keeps getting added to our blacklist.

• 
  Tony Montana (@TonyMon59511477) reported 9 minutes ago

  @bt_uk Are there any issues with BT and openreach vehicles in the next few weeks ie alleged fuel shortage. Thanks

• 
  Andrew Antoniou (@1andrewantoniou) reported 10 minutes ago

  @bt_uk 3 hours of my day today dealing with your dreadful disinterested staff. What sort of company does not have a complaints email address ???? Disgraceful. It would be overloaded with complaints. Awful

• 
  Dr Nina Baker (@ninabake2) reported 10 minutes ago

  @bt_uk Seems to work if I remove that URL. But why has this changed? The 3 URLs have been in my signature for >2years without any problems until recently.

• 
  Helen Blake (@Helga68) reported 11 minutes ago

  @bt_uk Hi. Still having issues. I got a FB Messenger call while my husband was on a Teams call and it kicked him off his call and crashed.

• 
  Orchard Computers (@Orchardcomputer) reported 11 minutes ago

  @btbusinesscare Yes - get your incompetent organisation to treat its customers with respect! And no I don't want to send you a private message so your pathetic treatment of your customer is hidden BT are a disgrace!

• 
  Sam Rogers (@THESAMROGERS) reported 12 minutes ago

  @bt_uk @OpenreachHelp Why has it taken 3 months since ordering fiber that you still havent installed !? this is appalling service. Everyone else on the street is connected ...... During these difficult times I hope you both go bust.

• 
  Shahbaz (@BoomingBoyka) reported 18 minutes ago

  @TankasaurusSpe1 @bt_uk Same here mate. They haven't offered me one despite being a long time customer

• 
  richard varley (@themightylich) reported 22 minutes ago

  @bt_uk I have just signed up as I was experiencing terrible service from plusnet…only to find that the service direct from you is just as bad. Lost more than 4 hours on Saturday and intermittent since. As per plusnet, the issue is not at my end. Never was. Please sort out ASAP

• 
  dylan (@dylcoulter) reported 22 minutes ago

  @bt_uk i am a bt customer yet cannot find an access code for the ps5 in My Offers. How do i receive a code?