BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
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The latest reports from users having issues in Treharris come from postal codes CF46.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Treharris, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Cwmbran, Tonypandy, Pontypridd, Merthyr Tydfil, Ferndale, Treharris, Blackwood, Pontyclun, Caerphilly, Pentre, Aberdare, Bridgend, Ebbw Vale and Newbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cwmbran |
Wi-fi | |
| Tonypandy |
Phone | |
| Cardiff |
||
| Pontypridd |
Internet | |
| Cardiff |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Harradine
(@jamieharradine1) reported
@bt_uk internet down again 😫😫
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Sarenka and Ed 💙
(@Hill_House) reported
@bt_uk struggling to find your “award winning customer service” so far only experienced broken promises, false statements and lack of progress, we are now 15 days without service and with no end in sight….
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Ewen
(@KidwawazatEwen) reported
@bt_uk Why is my internet so bloody poor yet again. I have had special teams, monitored usage, written to two CEOs who fair play dealt with my complaints but it is still bloody useless. I had to knock back a really good job offer because my internet would not stand the teams calls.
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Chris Jameson
(@Chrisjameson9) reported
@bt_uk Hi Claire, if BT consider charging a customer of many years a charge of £239 to cancel one aspect of their service when they, are like millions of others struggling to pay bills, some sort of 'deal' then I don't think there's much point wasting anymore energy or time.
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Benita Branch
(@beni_branch) reported
@bt_uk Yes I have been checking, unfortunately the fix date keeps getting pushed back.
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A storm is threatening 🌸 🩸
(@gimme_shelter20) reported
@bt_uk Are there problems in parts of TR20 or not? Yes or no?
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A storm is threatening 🌸 🩸
(@gimme_shelter20) reported
@bt_uk I've already checked my landline via your link. Now saying 14:58 tomorrow!! I've already given you the general postcode. Is there a problem in the area or not?
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Twisted Visions Media
(@MrTwistedVision) reported
1/3 Lets just sum up my @bt_uk @WeAreOpenreach @OpenreachHelp experience so far: Long wait for installation Installation then delayed another 10 days Installed for 3 days then network goes down 3 day wait for an engineer No engineer turns up Rebooked engineer......
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DAVID
(@DIG60) reported
@bt_uk Why do you charge extra for HD sports? You literally have to downgrade the signal to supply it in SD.
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Stephen Sloan
(@Sloanaldo) reported
@bt_uk My BT sport service is due to stop on 18 Mar 2022. However my 11 Mar 2022 bill is charging me for this service for the period 11 Mar-10 Apr. Is this normal BT policy?