BT (British Telecom)

BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales

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The latest reports from users having issues in Treharris come from postal codes CF46.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Treharris, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Treharris, Merthyr Tydfil County Borough, Wales 09/10/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Porth, Hengoed, Caerphilly, Pontypool, Pontypridd, Merthyr Tydfil, Ebbw Vale, Treharris, Aberdare and Ferndale.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomPorth Internet
United KingdomCardiff Internet
United KingdomHengoed Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Treharris, Wales

Latest outage, problems and issue reports in Treharris and nearby locations:

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseBirse86 Louise (@LouiseBirse86) reported

    @maryjanesdesk @bt_uk You're kidding me!! Such bad service. Not good enough. You'd have more luck else where. X

  • djandybower andy b (@djandybower) reported

    @bt_uk how hard is it to speak to some one when you have an issue after all I am paying for a service I don’t just wanna text a stupid bot

  • ThisIsKateL Kate (@ThisIsKateL) reported

    @bt_uk good evening. Internet's gone down in SE13, the service checker says you hope it'll be back within 24 hours. Any chance of a more precise window than that, I.e. are we talking minutes, hours or days? Thanks

  • julie_twickers jj💙💛🇺🇦 (@julie_twickers) reported

    @bt_uk absolute joke. Twice now you have been scheduled to fit fibre. Not turned up. No phones sent in advance as advised. Totally useless. Do not sign up with BT Broadband. Its Crap. @MartinSLewis

  • run_mike_run Mike ☭ (@run_mike_run) reported

    @ThisIsKateL @bt_uk Same problem on @EE fibre, also SE13

  • tonybasham4 Tony Basham (@tonybasham4) reported

    @btsport These camera angles Bristol Bears v Gloucester are terrible.

  • LewisBratcher19 Lewis Bratcher (@LewisBratcher19) reported

    @bt_uk Is there a known issue in the Ringwood area? We have had no internet for 2 days - BH24 causing huge business issues!

  • Ricky11358995 Ricky (@Ricky11358995) reported

    @SkySportsNews @SkySports reporting is getting worse! It’s Terrible! Not because Reddy. Is a woman but because she comes across so badly! Back to @btsport it is..

  • zMaxfn DVS zMax (@zMaxfn) reported

    Urm @bt_uk why is my WiFi soooo bad

  • tudes_ natalie 🥰 (@tudes_) reported

    WiFi on the blink…. AGAIN @bt_uk 🙄 just won’t work. Anybody goes near the router or knocks it in any way it goes off for hours on end. Should not be like that at all 😤what’s the point paying nearly £30 a month for something that never works.