BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Treharris, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypool, Cwmbran, Cardiff, Bridgend, Pontypridd, Ebbw Vale, Porth, Caerphilly, Tonypandy, Aberdare, Merthyr Tydfil, Ferndale, Treharris, Blackwood and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Total Blackout | |
| Cwmbran |
Internet | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Bridgend |
Internet | |
| Pontypridd |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Red_eye93 (insta)
(@Eye93Red) reported
@btsport why I’m I hearing women commenting on champions league nights all the time ok the premiership but it’s really doing my head in to be honest get some players that that have played in it I have to turn over the arsenal game coz it’s bad the Chelsea game for me anyways
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Camilla Morgan
(@camillamorgan) reported
@BTCare my parents are in their 80s and vulnerable - and their landline and internet are down. They’ve been told it won’t be fixed until next Tuesday. Can this be looked into?
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Rashad Sarwar
(@Rash72) reported
@bt_uk BT email stopped working as I accessed it whilst abroad. What a joke. Now home even after restarting & following their process & steps still not working. Rely heavily on email for work. So annoying, frustrating & stupid as it can take up to 2 days to resolve. Pathetic
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Max 🇦🇷⭐️⭐️⭐️
(@MLopezBr10) reported
@bt_uk its a disgrace. Brand new customer, agreed to pay 17,99 for the first 6 months and they now charge me 22,99 When I ask why, its because of the landline I NEVER REQUESTED/WANTED. And when ask to get the cost and that removed, now they say it cant be done. TOTAL BS!
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Uffdaddy
(@funflannel) reported
Hi @bt_uk can you advise me why I have had no Internet all week and whilst neighbours on same or lesser packages have been sent a hub, I am told I cannot unless I upgrade to your top package. We fail you, pay us more. Nice model
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Kang The Bonqueror
(@Darkhausen420) reported
@WWEUK @btsport @btsportwwe I've never been less excited...
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Max 🇦🇷⭐️⭐️⭐️
(@MLopezBr10) reported
@bt_uk Surprise! It hasnt, and it cant and all I got from you is “oh well tough luck, cancel the service” Disgraceful and this is coming from someone used to service in SOUTHAMERICA
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ChelseaChris
(@ChelseaChris26) reported
@mike021949 @chriswrightzz @btsport Had the same issue
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Gill Gentles
(@gillygen) reported
@btbusinesscare I have actually made an official complaint which is being investigated but thank you for taking time and trouble and asking. I am hoping a resolution will be reached but atm, no. I’m not at all happy.
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Ėmïłë Śmïth-Brü
(@alteredgooner) reported
Who’s the @btsport female commentator right now for Lisbon vs @Arsenal ? She is bloody dog ****! So boring! #SPOARS #arsenal #coyg