BT (British Telecom)

BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Treharris, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Treharris, Merthyr Tydfil County Borough, Wales 03/26/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Pontypridd, Caerphilly, Aberdare, Pontypool, Bridgend, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale and Bargoed.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Treharris, Wales

Latest outage, problems and issue reports in Treharris and nearby locations:

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • jaisullivan Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • DSebburn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Sebbong 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DSebburn) reported from Bridgend, Wales

    @bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?

  • RebIrvine Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales

    @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • jamieklufc Jamie Kershaw (@jamieklufc) reported from Pontefract, England

    @AnthonyWyorks @btsport Use a mates login

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.