BT (British Telecom)

BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales

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The latest reports from users having issues in Treharris come from postal codes CF46.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Treharris, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Treharris, Merthyr Tydfil County Borough, Wales 12/10/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Caerphilly, Pentre, Cardiff, Tonypandy, Cwmbran, Blackwood, Aberdare, Bridgend, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth and Treharris.

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City Problem Type Report Time
United KingdomPontyclun Internet
United KingdomCaerphilly E-mail
United KingdomPentre Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomTonypandy E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Treharris, Wales

Latest outage, problems and issue reports in Treharris and nearby locations:

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BenOsmosis Ben (@BenOsmosis) reported

    @bt_uk hi , we have been without phones and internet since the storms. It’s pretty poor to be honest. Can you advise please.

  • kirstymslack Kirsty Slack (@kirstymslack) reported

    @bt_uk we have been sent a EE mini hub to use until our broadband is installed. Mini hub isn't working & multiple calls to tech support later, still not sorted. Please can you suggest how best we get this fixed? Thanks

  • MontgomerySteve Steve Montgomery ♿️🏈 (@MontgomerySteve) reported

    @bt_uk I reported the first incident and heard nothing back so what is the point

  • dickie034 Richard (@dickie034) reported

    @bt_uk No change. Your poor service continues to frustrate.

  • marysnomug Mary Shaw (@marysnomug) reported

    @bt_uk It’s not and never about a complaint or comp it’s letting down over 30 guys when I can’t work from home & a son whose unable to play online when we moved to you because you stated we would always be connected

  • KendoXan Kendo Alex (@KendoXan) reported

    @bt_uk After a week of attempting to "renew" a long standing service contact (7 days, 8+ hours on the phone and 3 attempts) you tell me it's all sorted. Yesterdays email "We've disconnected all your services". I now have to renew my account again and accept 3+ days of no service!

  • suzie_sueg Suzanne Goldsmith (@suzie_sueg) reported

    @bt_uk Husband currently on phone to BT again. Awaiting customer service advisor who is attempting to resolve. Again.

  • loveburpees gavin (@loveburpees) reported from Dordon, England

    @bt_uk have let me down with Internet. Maybe time to look elsewhere

  • Desirodave Dave 🏳️‍🌈 (@Desirodave) reported

    @bt_uk is there a way to cancel my BT TV service online ? I'm out of contract and can't see how to remove it on the app

  • BenOsmosis Ben (@BenOsmosis) reported

    @bt_uk Nope don’t think so. Walking down the Lane I can see a connection box open with wires showing .