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BT (British Telecom)

BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Treharris, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Treharris, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Caerphilly, Aberdare, Pontypool, Bridgend, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Ynysddu, and Treharris.

CityProblem TypeReport Time
Pontypridd Wi-fi 4 days ago
Caerphilly Internet 6 days ago
Caerphilly Internet 6 days ago
Pontypridd Internet 10 days ago
Caerphilly Internet 11 days ago
Aberdare Wi-fi 12 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Treharris, Wales

Latest outage, problems and issue reports in Treharris and nearby locations:

  • MoggyMarshman
    Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • ondineb
    Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • STEVEOLUCKY7
    Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • DonKiano
    Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • ondineb
    Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • Owen_Jenkss
    Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • Owsh94
    Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlTweetkarl
    karl edward (@KarlTweetkarl) reported

    @JasonSykes @bt_uk I was traumatized when this happened to me last week because my accounts were filled with important information, till a friend told me about @zems_ins and how they assisted, I tried their service and it worked perfectly.

  • BluebellFlora1
    Bluebellflora  🐑 (@BluebellFlora1) reported

    @bt_uk I rang BT this morning who confirmed there have been issues despite the BT status page saying there weren’t any faults. Seems to be more stable now!

  • eileenmclaugh15
    limga jinga@ (@eileenmclaugh15) reported

    @bt_uk Yes he came out today. Still no land line or WiFi! That was after 4 or 5 no shows. Disgusting how you treat your vulnerable customers.

  • reneedelait
    Renée DeLait (@reneedelait) reported

    Hey @bt_uk I was sent a 4gee mini hub but it has 0 signal and won’t connect at all… I’d really like to have the internet before Aug 19th. Help a gal out?

  • kayess1
    Kirsty (@kayess1) reported

    @bt_uk Hi. My Netflix has stopped working, although membership isn't due to end until 25th August alongside my BT contract. Please help.

  • AndrewExplainer
    Andrew Knowles - Copywriter (@AndrewExplainer) reported

    I don't like to moan on social media. But there's no denying that big brands, like @bt_uk, can be hard to deal with when something goes wrong. Months back we had a phone outage for a few days. We had messages that we'd get a credit for the loss.

  • AnnShortyGriff
    Ann Shorty (@AnnShortyGriff) reported

    @bt_uk Yes I'm aware of your response, but it's still hasn't solved the issue! I've had all my equipment tested by one of your colleagues but its the area tht is the issue! I've been onto open reach and there are no plans for Fibre in my area, so what else am I supposed to do?

  • Pendreigh
    Lisa (@Pendreigh) reported

    @BT_UK It is now eleven days since my last email, which was sent to point out that eleven days had passed since I had sent my previous email. So that is now 22 days since emailing and receiving no response. Meanwhile, I continue to be charged for a service that I cannot access.

  • real_amos
    Spontaneous 🇳🇬🇳🇬 (@real_amos) reported

    If there’s one thing I love about @bt_uk, is their customer service, absolutely exemplary

  • _Dfendyr_
    Dfendyr_ (@_Dfendyr_) reported

    @bt_uk My Internet has been well below contracted speed since 07/06, I opened a complaint as I was getting nowhere with your customer services and have been promised multiple times management calls to discuss it. Please manage expectations better and help sort this out ASAP