BT (British Telecom)

BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales

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The latest reports from users having issues in Treharris come from postal codes CF46.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Treharris, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Treharris, Merthyr Tydfil County Borough, Wales 12/11/2025 02:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Caerphilly, Pentre, Cardiff, Tonypandy, Cwmbran, Blackwood, Aberdare, Bridgend, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth and Treharris.

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City Problem Type Report Time
United KingdomPontyclun Internet
United KingdomCaerphilly E-mail
United KingdomPentre Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomTonypandy E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Treharris, Wales

Latest outage, problems and issue reports in Treharris and nearby locations:

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • DaveBStDW Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • martzreed1975 Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • ondineb Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • GhGriff27 Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • murfilicious Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • ondineb Ondine (@ondineb) reported from Ferndale, Wales

    @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mcblainn5 Hannah McBlain (@mcblainn5) reported

    @bt_uk I am having problems with my hub, it’s turned to flashing purple, I have checked all the cables and did a reset, still not working I am also with Virgin mobile so can’t text the number as it won’t deliver

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • RhodaDakar Rhoda Dakar (@RhodaDakar) reported

    @bt_uk every evening my internet seems to virtually shut down - as if it thinks we’re all in bed! And yes, I’m using my phone’s 4G to send this!! Terrible service!

  • carbonant Antony Turner (@carbonant) reported

    @bt_uk Our neighbour cancelled their BT broadband two weeks ago on moving but BT cut off our line instead. Three global eco businesses operating from here. BT acknowledged its their fault. But refused to expedite reconnection date - now 26th. Totally unacceptable. Help!!

  • dewks1983 Emma Westwood (@dewks1983) reported

    @bt_uk hey, my @4oD app on all my bttv devices hasn't been updated for over 2 weeks now. I have updated, reset and everything else but its still not working. Can you help sort it please?

  • foxyhorrorgames Foxy Horror Gaming 🦊 (@foxyhorrorgames) reported

    Internet has gone off on my PC for no reason again, so much for these issues being fixed @bt_uk

  • AndyGibsonTV Andy Gibson 🦜 (@AndyGibsonTV) reported

    Hi @BT_UK. Can you please send an engineer to fix my unstable Internet Connection it keeps dropping out every few minutes and I can't get any work done or watch anything on TV. It's getting worse, not better. @BTCare

  • revPACman Revd Paul A. Carr (revPACman) (@revPACman) reported

    @bt_uk Nothing from anyone. I don't have a complaint number (will that resolve it sooner?) I've spent hours on the phone to several operatives. I can't send via BT website. Your people know this. I notice you are still charging me for full service too. This is very poor service.

  • LimehouseDan Dan Hall (he / him) 🏳️‍🌈 (@LimehouseDan) reported

    @bt_uk Yes. But it just brings up a login screen.

  • doncmccall Don McCall (@doncmccall) reported

    @bt_uk Thanks for your help this evening. I can’t hide my disappointment and frustration at wanting to upgrade, however there is some disconnection and break in the new world of communication over data. Email and social media. Yet I must now call to do anything.