BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Treharris, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Bargoed, Cwmbran, Porth, Ferndale, Bridgend, Pontypridd, Pontyclun, Pontypool, Ebbw Vale, Caerphilly, Tonypandy, Aberdare, Merthyr Tydfil and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Bargoed |
Internet | |
| Cwmbran |
Internet | |
| Porth |
Phone | |
| Ferndale |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey
(@tpea101) reported
Day 26 no fibre optic broadband service @BTCare
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DJ
(@Reaper_1410) reported
@bt_uk @BTCare Your idea of good customer service is absolutely disgusting. Cant get through on the phone get spoken to like a child by an online chat agent. Do you actually value your customers ??
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Baz
(@itisbaz) reported
@lollujo @OpenreachHelp @bt_uk Tablets and devices with SIM cards wouldn’t help? If the consequences of no internet are potentially that serious, don’t you have a plan B?
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Julie Evans
(@jmeorchid234) reported
Just how hard is it to get a phone line moved, it has been more than 2 weeks and still nothing being done @bt_uk worst company ever to deal with #bt #phoneline
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Andy Wareham
(@PercyWareham) reported
@bt_uk Promise?! Broadband not working on move in due to an exchange fault, not 'entitled' to dongle on £40pm contract, BT unable to confirm when fix. No phone/mobile reception so have to stay at work/hotel as clinical on-call. Come on BT, you can do better than this?
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Noeleen Macnamara
(@infamousgrouser) reported
@bt_uk Nineteen days now without Internet or Phone! @Ofcom. When are you going to do something about this virtual monopoly which is not providing an acceptable public service?
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Calum Sumners
(@CalumSumners_) reported
@bt_uk Utter joke, the engineer should have the right tools to carry out the work, because he didn’t we now have to be without a landline and no internet for another 2 weeks, terrible costumer service and terrible from the workmen what a shitshow of a company
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Kevin Chapman
(@lollujo) reported
@itisbaz @OpenreachHelp @bt_uk 4G signal is awful around here. So no, no plan B.
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Calum Sumners
(@CalumSumners_) reported
@bt_uk your costumer service is shocking, had an engineer come out to connect us after waiting 3 weeks, to be told he doesn’t have the right equipment, now have to wait another 2 weeks for someone to come back out? Absolute joke
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Deep Blue Thinking
(@TweetDeepBlue) reported
Yep, that moment when @bt_uk knock on your door and tell you (with 5 minutes notice) they're replacing a telegraph pole and taking your broadband down for 4 hours... how hard would it be to give their customers at least a day's notice? Grrr🙄