BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
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The latest reports from users having issues in Treharris come from postal codes CF46.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Treharris, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Treharris, Cardiff, Bargoed, Cwmbran, Porth, Ferndale, Bridgend, Pontypridd, Pontyclun, Pontypool, Ebbw Vale, Caerphilly, Tonypandy, Aberdare and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Bargoed |
Internet | |
| Cwmbran |
Internet | |
| Porth |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dmitri Old
(@DmitriusOld) reported
Oh God, It gets better. @BTCare said my complaint had been handled, and two days later, send me an e-mail saying I have a new SIM card! And that I am paying for this service. So I can expect more of this! This is harrassment.
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morg♛
(@thatkidhampson) reported
Don’t ever get broadband with @bt_uk absolutely disgraceful customer service and service in general
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blair breton
(@rajygoroc) reported
@bt_uk Hello Steading TD9 7NP. Fastest halo. Every evening between 2000-2200 approx our Netflix and ITVX will not work, but do at other times. BBC i player suffers buffering interrupts. This looks like a problem out with our house as the TV has a full signal. Thoughts please.
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Andy Weller
(@andyweller66) reported
@btbusinesscare Fed up with people saying they can help, whether it be from BT or Openreach. The service is absolutely horrendous and is not fit for purpose. Promises Promises Promises but deliver nothing.
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Rob Walker
(@rswalker82) reported
Hi @bt_uk & @SkyUK from a customer service perspective how would you keep a customer who has had no internet connection for 14 days updated as to when the service they pay for will be back up and running? Just that @virginmedia don’t appear to do anything, just curious.
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Alex Page
(@pageytweets) reported
@bt_uk An engineer came today to upgrade me to full fibre, it worked fine for hours but in the last hour it's stopped working. Orange light on the hub disc and red light on the white box on the wall. I work from home and can't miss any work tomorrow - please help!! 🙏🏻🙏🏻
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Alirick
(@loudonlads) reported
Site survey Feb 2021 @OpenreachHelp new order with @BTCare Aug 2022... still no connection, no responsibility from either, Refusal to provide deadlock letter @Ofcom, basic negligence around Universal Service Obligation. Someone stand up & Help please. Farce of a process.
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Henry #PowerAddict
(@henryed07) reported
@virginmedia Hi. The box that holds the internet cables on the outside side of the house, is all broken and exposed, is this your property or @bt_uk?
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Sinsei_97
(@Sinsei97) reported
@thatkidhampson @bt_uk Left them years ago would never recommend.
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Lions In The Camp
(@Deacon18Deacon) reported
@NathanHeaney @BTSportBoxing @btsport Even your most loyal fans must be thinking twice about Flatley 2 🤦🏻 Poor fight. This ain’t a Diss but you need to step up. A Linus Udofia or a Danny Dignum.