BT (British Telecom) outages and service status in Treharris, Wales

Problems in the last 24 hours in Treharris, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Treharris, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Pontypridd, Pontypool, Aberdare, Blackwood, Tonypandy, and Ebbw Vale.

City	Problem Type	Report Time
Bridgend	Wi-fi	1 day ago
Pontypridd	Internet	2 days ago
Pontypool	Phone	6 days ago
Bridgend	Internet	16 days ago
Bridgend	Internet	16 days ago
Aberdare	Total Blackout	18 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Treharris, Wales

Latest outage, problems and issue reports in Treharris and nearby locations:

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 58 seconds ago from Merthyr Tydfil, Wales

  @bt_uk is there an issue with full fibre broadband in the south wales area?

• 
  Rob S Photography (@photographyrsp) reported 1 minute ago from Porth, Wales

  Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!

• 
  Serian Ganesh (@Serian_G) reported 2 minutes ago from Merthyr Tydfil, Wales

  Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

• 
  owen gerrard (@owen485) reported 4 minutes ago from Bridgend, Wales

  @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

• 
  Nickynackynoo (@nicnacnoopixs) reported 5 minutes ago from Trethomas, Wales

  So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

• 
  Ondine (@ondineb) reported 7 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 9 minutes ago from Tylorstown, Wales

  @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

• 
  Don Maidment (@DonKiano) reported 13 minutes ago from Maesycwmmer, Wales

  @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

• 
  owen gerrard (@owen485) reported 17 minutes ago from Bridgend, Wales

  @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

• 
  Steveo Davies (@STEVEOLUCKY7) reported 19 minutes ago from Caerphilly, Wales

  Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

• 
  Owen Howe (@Owsh94) reported 20 minutes ago from Coity, Wales

  6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

• 
  Dai Williams (@Dai_ssrs) reported 24 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 25 minutes ago from Tylorstown, Wales

  @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

• 
  owen gerrard (@owen485) reported 30 minutes ago from Bridgend, Wales

  @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 37 minutes ago from Henllys, Wales

  Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

• 
  Gary Hopkins (@hop_gary) reported 40 minutes ago from Rhymney, Wales

  @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

• 
  The Exiled Robin (@TheExiledRobin) reported 41 minutes ago from Llantrisant, Wales

  If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

• 
  Citrus Arts UK (@CitrusArtsUK) reported 42 minutes ago from Pontypridd, Wales

  @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

• 
  Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported 52 minutes ago from Church Village, Wales

  @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

• 
  owen gerrard (@owen485) reported 58 minutes ago from Bridgend, Wales

  @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danyal Mustafa (@DanyalMustafa) reported 4 minutes ago

  At least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare

• 
  Vicky Fraser (@bt_vicky) reported 5 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  Tom Tolkien (@tomtolkien) reported 5 minutes ago

  @bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.

• 
  Keith Small (@keithdsmall) reported 8 minutes ago

  @uniteandserve @bt_uk @Ofcom Just get Starlink, and reduce your blood pressure. I know it’s frustrating to have to go to a foreign provider to get decent internet, but it’s been the best internet service I’ve ever had. Recommend the rental service. It’s zero risk. Just cancel if it doesn’t work for you.

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 8 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  trevor rhodes (@trevjrho) reported 9 minutes ago

  @bt_uk The many BT "guides" I've spoken to have been pleasant and tried to help but are constrained by a system that frankly doesn't work in customers interests. Particularly so in the case of older customers.

• 
  H (@surkdidat) reported 10 minutes ago

  @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

• 
  John Adams (@JohnAdamsEbble) reported 11 minutes ago

  What a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom

• 
  Elton Murphy (@eltonmurphy) reported 11 minutes ago

  @btbusinesscare @Starlink 5 days later and this might be fixed by Wednesday. We’re a business and we pay for a business service. Your lack of service, communication and even a temporary solution is pathetic. The best you’ve come up with is “use a 4G dongle”. Imagine running YOUR company through a dongle!

• 
  Ernesto (@ernestohegi) reported 13 minutes ago

  @bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?