BT (British Telecom) Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Treharris, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Treharris, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Treharris, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Caerphilly, Aberdare, Pontypool, Bridgend, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Ynysddu, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 3 days ago |
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Internet | 5 days ago |
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Internet | 5 days ago |
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Internet | 9 days ago |
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Internet | 10 days ago |
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Wi-fi | 11 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, WalesUncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Gary Hopkins (@hop_gary) reported from Rhymney, Wales@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Griff (@GriffinSpurs) reported from Bridgend, WalesHey @btsport your app and your website is ******* shit. Won’t let me log on
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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owen gerrard (@owen485) reported from Bridgend, Wales@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bex Johnson (@bexjohnson1988) reported@bt_uk our home hub has suddenly turned orange and we have no internet. Can you help please?!
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Peter Sergeant (@PPeterSergeant) reported@bt_uk It is being resolved by family. It was a BT issue. You cut the phone connection to an elderly lady with a lifeline device attached to line. The bill was being paid. Your call handler (helpful Tom) had wrong information on his screen. Disappointed but not surprised.
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Juxto (@JuxtoG) reported@bt_uk My internet is down again. If you only took some sort of responsibility. You don’t even reply to my messages now. How shameful.
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Christopher Hughes (@crisy7588) reported@bt_uk Eileen/colleen. Any chance of another phonecall made to me please. Not sitting on the phone for an hour to get through and once again let down with false promises
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John Mercer (@Merse2506) reported@bt_uk Hi what is the cost of BB in 4 small rooms on a single level flat? Am with Virgin and signal is poor at best. Looking to switch as I work from home two sons with consols and ipads and we all have phones
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Roy Bliss (@RoyBliss) reported@bt_uk @tom_blissy I can't quite fathom why your 'colleague' will only get in touch AFTER the service is connected. The need is for someone to OWN the problem and fix it. Your systems and processes are failing miserably. You keep saying an engineer will visit and they don't. Six times failure.
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Peter Sergeant (@PPeterSergeant) reported@bt_uk Don’t not down!
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Mark (@MyGenesisStory) reportedDoes anyone else have problems with Apple devices connecting to BT Broadband? My speed test tells me the data is fine. However social media, apps and browsers struggle to stay connected and often show "no internet connection." Not a problem on Android devices. @bt_uk @Apple
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Amanda Catling 💙 (@amandacatling) reported@bt_uk @bt_uk please can you update me.....nothing and still the internet not working!
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Helen (@LittleRedHenHen) reportedThere’s a name for that, robbing bastards is the polite one. It’s not like it was our choice to cancel @BTCare - someone died!!