BT (British Telecom)

BT (British Telecom) Outage Report in Abertillery, Blaenau Gwent, Wales

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The latest reports from users having issues in Abertillery come from postal codes NP13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Abertillery, Blaenau Gwent, Wales 12/14/2025 16:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Treharris, Blackwood, Caerphilly, Cwmbran, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth, Abertillery, Hengoed, Pontypool and Bargoed.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomTreharris Internet
United KingdomBlackwood Phone
United KingdomNewport Internet
United KingdomNewport Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • cymruchris Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported from Church Village, Wales

    @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • BigBernie4 Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @l_60db Sorry about the issues, If this is related to a business account could you please send to @btbusinesscare so we can discuss. If you could provide your name, business name, address and telephone number thanks

  • GorgeousHugo lol1966 (@GorgeousHugo) reported

    The service relates to the @NRSWA and @NRSWALab phone line which has not been available to us since last November. This after several Engineers coding and advising it’s a BT problem @btbusinesscare

  • steve_whufc7 父 Steve 父 (@steve_whufc7) reported

    Dear @SkySports & @btsport as someone who pays silly money for your services please could I advise you not to put Liverpool vs Chelsea on TV ever again....its never a good game and primarily a snoozefest. Many thanks

  • james_jameswba James (@james_jameswba) reported

    @bt_uk I've had no internet since Wednesday in Telford. According to your status website it's saying no fix until Tuesday, meaning nearly a week of no TV or broadband. How can I raise a complaint? This is ridiculous.

  • emerald1910 Edmund O'Leary (@emerald1910) reported

    @EpsomMental No wonder you are stressed out with BT. This is a disgraceful way to be treated. I ended up leaving BT after about a decade of being a loyal customer. Towards the end they did little to keep me as a customer, @bt_uk , @Ofcom.

  • kirkwjones Kirk Jones (@kirkwjones) reported

    @DCross_psycho9 The guy ‘Fletch’ from @btsport is even worse, never shuts up! I think he must get £10 for every word he says! @BumbleCricket

  • LewisJW96 Lewis ⛩️ (@LewisJW96) reported

    @LFC__Missy @smtm_lfc1975 @btsport It's just extremely minor, there's so many reasons to moan about the "woke brigade" and stuff like that. If it was Person of the match, I'd be inclined to agree. Player of the Match is still correct, it really shouldn't be an issue for anybody at all, there's no reason for that

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

  • Laurengoose91 Lauren Anderson (@Laurengoose91) reported

    @bt_uk my dad just received an email saying about updating his profile because of a failed billing. And that if he doesn't update his service will be terminated and could be charged. Is this real or a scam? #scamemail

  • DForryan2 Del Forryan (@DForryan2) reported

    @mazymixer @bt_uk This is exactly the place to call out companies. I’ve spent too many hours trying to get to a person via company customer service phone lines - one word on here and it’s an instant reply. So many issues resolved in minutes rather than hours on hold.