BT (British Telecom) outages and service status in Abertillery, Wales

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Abertillery, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Pontypridd, Pontypool, Blackwood, and Ebbw Vale.

City	Problem Type	Report Time
Newport	Total Blackout	21 hours ago
Pontypridd	Internet	2 days ago
Pontypool	Phone	5 days ago
Blackwood	Internet	26 days ago
Newport	E-mail	1 month ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

• 
  Gerald J Davies (@GerJDav) reported 2 minutes ago from Caerphilly, Wales

  @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

• 
  JJ 🐧 (@Cobblerja) reported 3 minutes ago from Brynmawr, Wales

  @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

• 
  Nickynackynoo (@nicnacnoopixs) reported 12 minutes ago from Trethomas, Wales

  @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 14 minutes ago from Pontnewydd, Wales

  @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

• 
  Serian Ganesh (@Serian_G) reported 15 minutes ago from Merthyr Tydfil, Wales

  Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 20 minutes ago from Henllys, Wales

  Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 21 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

• 
  Rob S Photography (@photographyrsp) reported 29 minutes ago from Porth, Wales

  Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!

• 
  Emma Harris ♥♬ (@emmalee909) reported 30 minutes ago from Merthyr Tydfil, Wales

  @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

• 
  WPTuts (@WPTutz) reported 31 minutes ago from Pontypool, Wales

  @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

• 
  Dafydd Lewis (@dafyddlewis82) reported 32 minutes ago from Ynysybwl, Wales

  @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

• 
  Fi (@FI25) reported 40 minutes ago from Talybont-on-Usk, Wales

  @ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!

• 
  Rich M (@Smilers_Coffee) reported 45 minutes ago from Pontypridd, Wales

  @btbusinesscare Just messaged but I would still like to cancel at this point

• 
  Tom Neville (@TNevillee) reported 50 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  Dai Williams (@Dai_ssrs) reported 50 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

• 
  OzUrfa (@OzUrfaCardiff) reported 52 minutes ago from Beechwood, Wales

  @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

• 
  Andrew Hazard Photography (@AndrewHazard) reported 53 minutes ago from Panteg, Wales

  @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

• 
  Don Maidment (@DonKiano) reported 55 minutes ago from Maesycwmmer, Wales

  @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

• 
  Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported 55 minutes ago from Church Village, Wales

  @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

• 
  Steffan McMahon (@Steffan_McMahon) reported 59 minutes ago from Bargoed, Wales

  @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tod ◣ ◢ (@tod1877) reported 1 minute ago

  @measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't

• 
  Justine Clement (@JustClembo) reported 5 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet

• 
  me (@shenry1972) reported 5 minutes ago

  I'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 5 minutes ago

  @bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic

• 
  Dunc (@derbydunk) reported 7 minutes ago

  @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃

• 
  Rural Record (@AnonEtc) reported 8 minutes ago

  @bt_uk We did, Ian in Stockport told us exit fees fluctuate constantly...despite giving him the exit date! It's this overt complication, plus language (see the previous pic, "see how switching will IMPACT you"), against the ethos of Ofcom, which is why BT will lose customers and fail.

• 
  duncan (@mongrelcelt) reported 9 minutes ago

  @TupperwareNFT @bt_uk Problem is both sides claim innocence. But onus is on BT to prove they made the request (community fibre can't prove an absence of something). It'll take an ombudsman to demand evidence from BT, so they've forced my hand. So pathetic for a massive corp to hide behind call centre

• 
  Alan Swanson (@Haggisguy) reported 14 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

• 
  Jon Barnes (@jonbarnes10) reported 15 minutes ago

  @bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service

• 
  Mini67!x (@jellywellys99) reported 18 minutes ago

  @bt_uk @bt_uk can someone help me turn off two factor authentication please