BT (British Telecom)

BT (British Telecom) Outage Report in Abertillery, Blaenau Gwent, Wales

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The latest reports from users having issues in Abertillery come from postal codes NP13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Abertillery, Blaenau Gwent, Wales 12/07/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cwmbran, Blackwood, Caerphilly, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth, Treharris, Abertillery, Hengoed, Pontypool and Bargoed.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Phone
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCwmbran Internet
United KingdomBlackwood Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlbaParty3 Crazy Crypto Scad (@AlbaParty3) reported

    @btsportfootball is there a problem trying to order BTSport online at the moment?

  • dazzymans Darren (@dazzymans) reported

    @bt_uk meantime am i refused service as my phone deal is wrong broadband up and down with fault registered engineer and still cant access bt sport a week later. this is not good for my heart and disabilities as i also rely on lifeline as emergency to life and police panic alarm ?

  • malachinunes Malachi Nunes • Mentor (@malachinunes) reported

    @bt_uk @btbusinesscare I asked to remove a name on the account because they are deceased but BT decided to accidentally cancel the whole BT account and lost my number I’ve had from 30 years ago! So upset and furious with BT. I need this to be looked into asap.

  • MarkVentham Mark Ventham (@MarkVentham) reported

    @bt_uk terrible customer service - broadband down and told we have to wait for 2 weeks for an engineer and there is nothing that can be done, have a teenager in his GCSE year and all his homework is online. Please advise. Very disappointed by level of service and care.

  • lisawilkinson32 Lisa Wilkinson (@lisawilkinson32) reported

    @bt_uk Hi, I have tried calling and emailing with an issue regarding my email address on someone else’s account. Who can help please?

  • dazzymans Darren (@dazzymans) reported

    @bt_uk another night of broken bt sports not activated so missing footy again and weekend with motogp still and cant watch on demand or play a mp game as broadbands down again. funny how earlier today i was liar for months but yet again the engineer desk find faulty again :(

  • MrJoeRobinson Joe Robinson (@MrJoeRobinson) reported

    @themichaelowen @btsport You won’t see me shortly ya boring ****

  • RoyOx5 Roy Ox (@RoyOx5) reported

    @btsport where is your support twitter account? I can't find the option to mute commentators on your app?

  • ScottWhitman1 Scott Whitman Music (@ScottWhitman1) reported

    Bt sport app constantly buffering .. this champions league match is un watchable!! 😡 @btsport anyone else having issues tonight? #btsport #btsportapp

  • ghost72986 Ghost (@ghost72986) reported

    @bt_uk please help