BT (British Telecom) Outage Report in Abertillery, Blaenau Gwent, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Abertillery, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypool, Cwmbran, Newport, Pontypridd, Ebbw Vale, Porth, Caerphilly, Merthyr Tydfil, Treharris, Blackwood, Newbridge, Blaina, Abertillery and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Total Blackout | |
| Cwmbran |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Cwmbran |
Internet | |
| Pontypridd |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marshalls
(@treesurgeon47) reported
@bt_uk BT approach to customer services seems to be : 1 Only respond to complaint when customer raises issue on social media 2 After several placatory calls ignore completely 3 Never actually bother solving the issue which was the cause of the original complaint
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Ewout van der Kleijn
(@evanderkleijn) reported
@bt_uk please send out your router this Monday at the latest to avoid no fixed line broadband service My son is doing his A-levels and needs to go online. I can't believe your router is out of stock following the Black Friday deal. What did you expect? #btbroadband #disappointed
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Rebecca Warrington
(@RebWarr13) reported
Loving the erectile dysfunction advert on @btsport it is almost like they don't think women don't watch sport. Still waiting for an advert advertising to women that they should go get their intimate problems looked at too.
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Catherine Paterson
(@cath_paterson) reported
@bt_uk @bt_uk so I have had to contact customer services again today, there was no plan to contact me as no order number. I have had to start from the beginning all over again, over 1.25 hours on the phone, the first date they can give me is 7 Jan, that’s 3 months since the first order
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Mr London
(@mrlondon_ncb) reported
@bt_uk Hi yes I do need your help. I was told a new router was being delivered yesterday, guaranteed to be with me before 1pm Friday. Saturday today and still nothings arrived. This is getting rather silly now.
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Jane Nabulsi
(@janenabulsi) reported
@bt_uk absolutely impossibly bad customer service! Hours waiting on the phone. Cut off with no return call. I’m quite sure billing will be efficient though - I recommend you try another broadband provider if you are looking! #BT #BritishTelecomUK #fail
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🔴⚪️🔴⚪️🔴
(@mrdavidsykes) reported
@bt_uk just had text from BT saying our wifi, which has been down for the whole area since 2pm yesterday, is now working. I can confirm it is not working.
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Catherine pearson
(@catt0077) reported
@bt_uk shocking absolutely shocking service,cancelled straight away now received a bright orange Telemessage envelope demanding payment for a service I don’t have and threading me.Avoid at all cost
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David Grant
(@Dave_G_Grant) reported
@bt_uk @paintofheart20 That's BS @bt_uk 5 days without any internet is not acceptable, if it was I new install date your engineers would be out now. You take our money but when help is needed it's not forthcoming #ShameOnYou
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J.K.
(@Kung_fu_eric) reported
@bt_uk Ain't had no service (MSO) since nov 6th, after it was "fixed" speeds now tearing in at 6. So what I'm saying is i shouldn't pay for a service which hath not been provideth, word