BT (British Telecom) Outage Report in Abertillery, Blaenau Gwent, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Abertillery, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Ynysddu, Caerphilly, Treharris, Tredegar, Pontypridd, Newport, Bargoed, Mountain Ash, Pontypool, Cwmbran, Porth and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Ynysddu |
Internet | |
| Caerphilly |
Wi-fi | |
| Treharris |
Total Blackout | |
| Tredegar |
Internet | |
| Pontypridd |
Internet | |
| Caerphilly |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Fi
(@FI25) reported
from
Talybont-on-Usk, Wales
@ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Positive Impact
(@teampisales) reported
@btbusinesscare Never heard back. 4 promised calls to investigate. Nothing. What the hell is going on???? You have now left us 20 days without a business service. @btbusinesscare are as useless as BT Business complaint management.
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Aidan Kinnell
(@aidankinnell) reported
@bt_uk your online team are telling me that my new broadband service that is £6 a month more expensive is costing me £10 for the 9 days that I paid on my old service. Go figure that maths! Currently online with oldest person in BT billing (their words)
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ThisIsMeUK
(@ThisIsMeUK1) reported
Was in the middle of streaming on Twitch & my @bt_uk full fibre goes down…. Ahhhh, incredibly annoying 😭😭😭😭
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patricia michelson
(@thecheeseroom) reported
@btbusinesscare If only your team actually did something and replied to an Open Complaint No VP 7327470 - the worst customer care known to man.
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Sebastian Garner
(@sebgarner) reported
@bt_uk Yes for this coming Thursday but it’s another day that we have to wait in for engineer of which there is guarantee he or she will turn up and our broadband not working bearing in mind we reported the fault over 7 days ago
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Karen Mason
(@Karenma5on) reported
@bt_uk We’re now on Day 5 of no Internet or Landline!!!😡😡😡 Rubbish customer service!!! Wish I’d never upgraded!!!🤯🤯🤯
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Karen Goodlett
(@pickledhen) reported
@bt_uk I have today emailed your CEO @bt_uk to escalate the matter. Enough with the back and forth which is getting us nowhere. I am disappointed at the level of customer care from a large corporate. Nobody seems to know what they are doing.
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Kate Jeffrey
(@heronsflight) reported
@bt_uk In July I transferred my Broadband to BT from SKY , and am now regretting this. My second bill included an entertainment package for Netflix and NOW. I have spent more than 5 hours trying resolve this with no luck.Who can help?
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Vicomte De Bontemps🏳️🌈🇮🇪🇬🇧🇪🇺
(@SMarcaigh) reported
Ripping, @WeAreOpenreach installed full fibre on 1/9/22 still not working all because someone routed it to the wrong street cabinet, not good enough @WeAreOpenreach @bt_uk need to sort yourselves out .
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Paul Clarke
(@Clarko2000) reported
@Ofcom Thank you. Spoke to @bt_uk mobile and they gave me a full refund. To be fair they were excellent.I do think there should be some regulation stopping mobile users accidentally connecting to the MARITIME mobile network and their absolutely scandalous fees though.