BT (British Telecom)

BT (British Telecom) Outage Report in Abertillery, Blaenau Gwent, Wales

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The latest reports from users having issues in Abertillery come from postal codes NP13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Abertillery, Blaenau Gwent, Wales 12/04/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cwmbran, Blackwood, Caerphilly, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth, Treharris, Abertillery, Hengoed, Pontypool and Bargoed.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomCwmbran Internet
United KingdomBlackwood Internet
United KingdomNewport Internet
United KingdomCaerphilly Internet
United KingdomNewport Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • BigBernie4 Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristoirMurphy Christoir (@ChristoirMurphy) reported

    @btsport pretty poor from the team on the commentary of the scrap in Northampton Vs Munster. Missed several key discussion points. Ekyn not at his best.

  • DomJBrown Dominic J Brown 🔰🇾🇪 (@DomJBrown) reported

    @bt_uk What about the email correspondence I went had with you to fix an issue your end in 2020? Back then it was because an app update was failing security validation on firestick. No offense but your app has been a nightmare on my device for 2yrs. Need to empty cache every launch

  • chellybobp Michelle 🦅 (@chellybobp) reported

    @bt_uk broadband down for third time in a week. Very difficult to get service updates. When will this stabilise?

  • DomJBrown Dominic J Brown 🔰🇾🇪 (@DomJBrown) reported

    @bt_uk Will my issue get logged? I've noticed that the app was updated around the same time that I was last able to use it on firestick. The model I am using is Fire OS 5 so it should still be compatible with the latest update.

  • 1059e77b14654a3 Lucan Bradbeer (@1059e77b14654a3) reported

    @bt_uk Update on outage would be nice.

  • SrMoaningMinni Sr Moaning Minni (@SrMoaningMinni) reported

    @bt_uk Please, please, please can I have internet and phone line installed? I don’t want anymore appalling service and lies about booked appointments.

  • GGZiiSocial GGZii (@GGZiiSocial) reported

    @bt_uk BT Don't help with upload speeds as it isn't part of the speed promise.

  • calvey_sarah Sarah calvey (@calvey_sarah) reported

    @bt_uk absolutely disgusting service. Installation date 15th December no one turned up and no contact from BT. Rebooked for 17th January a whole month later!!!

  • KerryFi72237054 Kerry Fisher 💙🐿 (@KerryFi72237054) reported

    @bt_uk Dad has called it in. Problem with the exchange, should be fixed by 22nd. Although leaving pensioners without a landline mid winter isn't ideal. Thanks for getting back to me.

  • stugav82 Stuart Gavin (@stugav82) reported

    @bt_uk How about you get tge engineers out and fix the problem