BT (British Telecom)

BT (British Telecom) Outage Report in Abertillery, Blaenau Gwent, Wales

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The latest reports from users having issues in Abertillery come from postal codes NP13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Abertillery, Blaenau Gwent, Wales 12/07/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cwmbran, Blackwood, Caerphilly, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth, Treharris, Abertillery, Hengoed, Pontypool and Bargoed.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Phone
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCwmbran Internet
United KingdomBlackwood Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ES307 Dunc 💙 (@ES307) reported

    @sav4efc @mrjakehumphrey It’s the usual stuff mate. Never had BTSport but by what I read on here I’ve not missed much to be fair.

  • sambucaisevil :) (@sambucaisevil) reported

    who is this pundit on @btsport with glen hoddle "SHE WANTS TO KNOW WHY NUNO PICKED THIS TEAM AND THE REASONS BEHIND IT " WHAT DOES IT MATTER TO YOU YOUVE NEVER COACHED IN THE PREMIER LEAGUE OR A PREMIERSHIP TEAM LET ALONE DO WHAT HES DONE WITH WOLVES DONT EVEN KNOW HER NAME

  • aejw1 Anna Wright (@aejw1) reported

    @bt_uk broadband is down and its over a week until an engineer can come out?! Meanwhile I’m dealing with a house sale and purchase and have to work from home... somehow. Absolutely shocking service

  • zedr10 ZR10 (@zedr10) reported

    @stan_chow @bt_uk Yep. Been on phone. Expected fix... 2am.

  • RichACKemp Rich (@RichACKemp) reported

    @stan_chow @zedr10 @bt_uk Called up, they said 1am fix

  • SwissKnee crinkly mo... (@SwissKnee) reported

    @OpenreachHelp Hi Paul, thanks for the reply. My provider is @bt_uk, who have told me they aren't sure what's causing the delay as they're waiting for someone from Openreach to fix the issue. One company is blaming the other, and nothing's getting done

  • thfcJak Jak (@thfcJak) reported

    @bt_uk internet down in the Manchester M15 area. Can you please explain?

  • stefappl Stephanie Appleton (@stefappl) reported

    @bt_uk Why can’t you just email me your poor retention offers instead of harassing me via phone? Not impressed with sales calls at 7pm when you know, people are winding down/sorting kids/dinner!

  • nglwaug nigel waugh💙 (@nglwaug) reported

    @bt_uk Thanks, James re prompt reply! My account number is MY52837710, and then it also says GB12593068. I think one of the numbers is a previous account which is now closed but the number still remains on my system. I wonder if it’s a transmitter problem but no report of issues.

  • Phantom1078 Stuart Holmes (@Phantom1078) reported

    Its D-day tomorrow @bt_uk , let's see if you can stick to your commitment of fixing my Broadband. My wife a school teacher and tgerefore a key worker has not been able to provide online lessons this whole week thanks to your inefficiency.@Ofcom how do you feel about this service?