BT (British Telecom) Outage Report in Abertillery, Blaenau Gwent, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Abertillery, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Newport, Caerphilly, Pontypool, Hengoed, Blackwood, Merthyr Tydfil, Cwmbran, Bargoed, Ynysddu, Treharris, Tredegar and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason
(@Jason56191247) reported
@bt_uk Hi Claire, I had a BT Sport account that was open but never used. My son wanted me to add my EE BT sport benefit to my BT sport account so he could watch the football on Saturday night and when I finally logged on, it showed the someone else’s details
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Matt
(@Tomcat20M) reported
from
Bishop's Cleeve, England
@BTCare how do I speak to someone about my contract and issues I have
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Matthew Watkins
(@hotwings1986) reported
@bt_uk customer service has to be up there with the worst around. Most difficult part of moving house has been speaking to them every week for the last 10 weeks. And still not sorted.
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Amos Doornbos
(@amosdoornbos) reported
@bt_uk why do a mail drop for a service that doesn’t exist? Seems illegal, stupid, and a waste of money. And on top of it all, you just annoy potential customers. Seems like you don’t really care for your customers - must be a value of @bt_uk
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Toby Gavin
(@tobiasgavin) reported
@bt_uk You are not my isp @Plusnet @plusnethelp is! Though they piggy back on a crap network in my area. Its pathetic that in this day and age we cant get a better network mSSIVE #BROADBANDFAIL
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Josh
(@JoshFScott1995) reported
@bt_uk Hi there. My services were supposed to be connected today, but I'm still waiting after almost 24 hours. I don't understand what the problem is.
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Laura wylie
(@Lmcginnwylie22) reported
@bt_uk So il have service from the 6th cuz we are heading into lockdown here I’m vulnerable and being forced into work as I can’t work from home as I have no internet and that’s just me not even my son
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Nigel
(@nutmegnige) reported
@btbusinesscare @BTnocare So @btbusinesscare I slightly got my dates wrong. Unsurprising given the frustration I have! But Manashi’s update today is ‘still no update’. You have until 6th Jan before I make a final decision on this appalling level of ‘service’
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Craig Wilkinson
(@craig_wilko06) reported
@bt_uk been trying to discuss my final bill on the phone for over an hour. Been passed through to 4 different people and then eventually just got the phone put down on me. Poor customer service