BT (British Telecom) Outage Report in Abertillery, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Abertillery, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Hengoed, Mountain Ash, Abergavenny, Caerphilly, Blackwood, Pontypridd, Pontypool, Bargoed, Porth and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Hengoed |
Total Blackout | |
| Hengoed |
Total Blackout | |
| Newport |
Internet | |
| Mountain Ash |
Phone | |
| Abergavenny |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brave
(@defiaye) reported
@bt_uk are no longer replying to me. I've been polite, not used bad language & still they won't help. If you ever have to choose a company for Broadband, don't choose BT. They don't care about their disabled customers. Our internet has not been working properly since last yr.
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Derek Fowler
(@dezfowler) reported
So sick of @bt_uk. Months waiting for a service to be installed, two missed appointments, all while paying over the odds... only to find out it was mis-sold. Then weeks more waiting for them to cancel it so they can give me a better price. Absolute farce.
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Shaphron
(@Shaphron) reported
@bt_uk Hiya, no, I have no cap in spending and no bar that I am aware of. I have taken this up with my mobile operator, but thought you should be aware that there are people who cannot text you with this number. Any chance bt could use a normal number for their help line?
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willie
(@WJN1969) reported
@bt_uk Could you please provide a phone number for customer services that won’t put me through to an automated service. Thanks
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DJ Simon Matthews #MentalHealthMatters
(@DjSimonmatthews) reported
@bt_uk Can you please fix the problem that i cant watch freeview channels on the BTTV app @GooglePlay 🙏🏻
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Alex Gillespie
(@alexfromlondon) reported
@bt_uk Sorry, as the customer, that’s your job to provide that information. @bt_uk This is already enough of an inconvenience
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willie
(@WJN1969) reported
@bt_uk I’ll try one more time. That number you have listed is automated. could you please provide a number for customer services that isn’t an automated response?
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vh
(@Victoriaahx) reported
@bt_uk And if I had communication problems how does one cancel then? I’m paying for it, so it’s a bad job magically there’s an error on my account when trying to do it myself.
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Thyrsis
(@Thyrsis_) reported
@bt_uk Is there a website problem, I can't access my account.
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Martin 🏴
(@MartinAbell17) reported
@bt_uk Thanks. You have sold me something and I’ve cancelled it! I don’t think I’m unreasonable to ask you to not call me at 0855 Saturday or on Sunday. No reason why you can’t update me by email- given that you notified me by email of you closing my complaint without resolution. Poor