BT (British Telecom) Outage Report in Abertillery, Blaenau Gwent, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Abertillery, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Treharris, Bargoed, Caerphilly, Newport, Pontypool, Cwmbran, Porth, Ebbw Vale, Merthyr Tydfil and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Pontypridd |
Internet | |
| Treharris |
Wi-fi | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Caerphilly |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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GazZ Snowden
(@Gazzdablade) reported
Been on hold to @bt_uk for over 30 minutes after being advised to call. Joke service. Quite happy to take my ££ but not inin customer service
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Andy Hunstone
(@andrewhunstone9) reported
@bt_uk Bt you really are slow at replying to people, why can't existing bt customers get this offer off 3 months free broadband. If i log into my offers this offer is not listed on there so why only new customers???
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Lara
(@LaraKT_M) reported
from
Okehampton, England
@bt_uk - Engineer arranged for an ongoing issue, this will be the 3rd visit. No sign of the engineer and no update #poorcustomerservice
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James Norgrove
(@JamesNorgrove) reported
@bt_uk My broadband still down after 3 weeks. Reached out to you on twitter earlier this week and you promised an engineer would fix it today after the 2nd no-show. No one has come again. Will cancel as soon as soon as you pay me compensation 👍
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sin
(@Sinosaurus_) reported
@bt_uk I'm really not sure the benefit of a contract if a realistic discount cannot be offered to existing customer that have reached the end of their contracts. What's the point for the customer? There's no benefit at all.
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Alan Macleod
(@AlanMacleod14) reported
@bt_uk Nobody ever helps Lesley. They will list usual bland excuses and make promises that never happen. It’s an endless cycle of misery.
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Letsflyletsflyaway
(@Lovetogoaway) reported
@bt_uk And is 7 days your normal service?
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Ann Marie Buscema
(@AnnBuscema) reported
@bt_uk Sort it Out or I will write to the CEO I repeat I have been a Customer a LONG Time going back before your useless Indian call Centre.Why has my Monthly Bill £98 I have NEVER missed a payment and this is how you treat me.i am 72 a Widow
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ASqircleisashape
(@sqircleisashape) reported
@bt_uk It should’ve been fixed by 4:15 according to your website. What’s happening now? How much longer will it be down?
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Gavin jones
(@gavjones1977) reported
@bt_uk shambolic service! Appointment between 1-6pm. No communication until I rang customer services to say “engineer is done for the day” already waited 6 weeks for this to be done!!!!