BT (British Telecom)

BT (British Telecom) Outage Report in Abertillery, Blaenau Gwent, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Abertillery, Blaenau Gwent, Wales 01/09/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Porth, Cwmbran, Caerphilly, Pontypridd, Merthyr Tydfil, Treharris, Blackwood, Ebbw Vale, Newbridge, Blaina, Abertillery and Hengoed.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomPorth Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCwmbran Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • taffyqueen Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • BigBernie4 Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • NorthGwentBlue LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales

    @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • cymruchris Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported from Church Village, Wales

    @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • em_newman Emily Newman (@em_newman) reported

    The worst service from @bt_uk - been without broadband for over a month after moving house, despite putting the transfer request in 3 weeks prior, and being promised an activation date of 08/03. Trying to WFH full time with only a 5G router and being charged full rates.

  • SpeakersCollege Bobby Livingston (@SpeakersCollege) reported

    @bt_uk Can I ask you to give me the contact details of the customer service director at BT Openreach who have Kelly Communications doing work for them given the mess they have made at my property installing for a neighbour. BL

  • ArrEssVeeTwin Mike Fisher (@ArrEssVeeTwin) reported

    @bt_uk have been overcharging me for a year, and 6 months of that they have broken the agreement they made with @OmbudServices. Then I call cancellations. Who put me thru to billing. Surprisingly billing don't do cancellations.....🙈

  • RobjHen77 Rob Henderson (@RobjHen77) reported

    @bt_uk @Scotlandteam The only bad thing here is your awful logo will continue to ruin the otherwise nice looking Scotland jerseys. Looks like a stamp rather than a logo.

  • jakemackay2 Jake Mackay (@jakemackay2) reported

    Shoutout to @bt_uk for guaranteeing us 35mb/s wifi, realising a couple of weeks later that they can't actually offer us 35mb/s and discretely cancelling our contract without telling us 👌 top lads. 1/10 service. Lovely

  • AshmoreCj KerryDixon9 (@AshmoreCj) reported

    @bt_uk You are an embarrassment, possibly the worst customer service out of all service providers. You should be ashamed. HOURS ON THE PHONE , AND STILL NOTHING FROM YOU AND WASTING MY TIME, AND YOU STILL TAKE MY MONEY.

  • danoliver Dan Oliver 🇾🇪 🇪🇺 (@danoliver) reported

    Did I dream this, or did every pundit on @btsport last night say that they expected Liverpool to win?! The level of punditry in the UK is utter garbage. I'd love to know if they're briefed by the production team to get behind the English side.

  • em_newman Emily Newman (@em_newman) reported

    The worst service from @bt_uk - been without broadband for over a month after moving house, despite putting the transfer request in 2 weeks prior, and being promised an activation date of 08/03. Trying to WFH full time with only a 5G router and being charger full rates.

  • hedgehog_farm 🇬🇧 Beer 🍻 Hedgehog 🦔 (@hedgehog_farm) reported

    had an issue with broadband so I rang @btbusinesscare yesterday .. a nice chap from @OpenreachHelp visited this morning turns out we had an issue; the speed was fine, but it was like the data was being throttled (web pages loading slowly etc) all fixed and it's now FAST! 👍

  • rjhsteel2001 Richard (@rjhsteel2001) reported

    @bt_uk We currently have the BT smart hub 2. How to you order the discs that can extend the wifi signal and how much are they?