BT (British Telecom)

BT (British Telecom) Outage Report in Abertillery, Blaenau Gwent, Wales

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The latest reports from users having issues in Abertillery come from postal codes NP13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Abertillery, Blaenau Gwent, Wales 12/14/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Treharris, Blackwood, Caerphilly, Cwmbran, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth, Abertillery, Hengoed, Pontypool and Bargoed.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomTreharris Internet
United KingdomBlackwood Phone
United KingdomNewport Internet
United KingdomNewport Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales

    @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • WPTutz WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • Dai_ssrs Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • TMCI73 The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales

    @bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • Sammy78avfc Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, Wales

    Who are the commentators on BTSport? Absolutely awful

  • BigBernie4 Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • SamSmithHiggins Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • Cobblerja JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales

    @bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • Smilers_Coffee Rich M (@Smilers_Coffee) reported from Pontypridd, Wales

    @btbusinesscare Just messaged but I would still like to cancel at this point

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kate_Bod Kate *** (@Kate_Bod) reported

    @bt_uk hello, please help. Moved house, had broadband installed. Everything fine and then you cancel the order due to a problem at your end. Now we’ve been emailed saying we’re on a ‘pay as you go plan’. We don’t even have a landline installed.

  • HumanBollard My dad was a toolmaker parody (@HumanBollard) reported

    Well this is interesting @bt_uk My broadband is down and when I use the online checker is says you can’t find my account.

  • wonderwoman2k WonderWoman (@wonderwoman2k) reported

    @bt_uk entire network down for LA3 Lancashire, yet you say there is no fault, so your sending an engineer when I phone. The routers orange and no Internet for any #BT customer in #Morecambe area.. Please reboot the big box..

  • inlustrisreads Lizzie ✨ (@inlustrisreads) reported

    @bt_uk is there a problem with your hotspot network this morning? I can’t join the hotspot at all - won’t even connect

  • SimonP66 Simon (@SimonP66) reported

    @bt_uk Shame your promised 900mbps barely gets above 200 too. More money for a lower quality of service. (I’ve had an engineer out too; he couldn’t improve the speed either)

  • inlustrisreads Lizzie ✨ (@inlustrisreads) reported

    @bt_uk The hotspot is there but it’s not connecting at all - I’ve turned my phone on & off, forgotten the network several times & tried to reconnect it that way etc but it’s just not connecting. It worked perfectly last night & is just struggling to connect since 6am this morning

  • cathrat Catherine (@cathrat) reported

    @McDermottQC @bt_uk I have been trying to end my contract with BT. Spoke to 5 people all saying something different. 3 of them had no customer service skills whatsoever. I have made a formal complaint. If they say let’s see what we can do for you and offer a couple of £’s off you get a new contract

  • MissipiDog MissipiDog (@MissipiDog) reported

    @bt_uk One of my BT queries is why you guys always seem to have issues with broadband speed despite being a multi million dollar company. Not happy with this service whatsoever. WIFI has been performing terribly several times this month out of nowhere for no apparent reason.

  • SohaibAshrafUK Sohaib Ashraf (@SohaibAshrafUK) reported

    @bt_uk 'When we need you to return your kit, you'll see an option to 'Return your BT kit' after logging into My BT.' This option does not exist. And your help page links to the page with the non-existant option. Please help.

  • gibbocucumber gibbo (@gibbocucumber) reported

    @btsport im trying to renew my subscription for the football tomorrow and I can’t seem to get past the renew subscription page ??? Just the 3 dots bouncing Is there a problem your end?