BT (British Telecom)

BT (British Telecom) Outage Report in Abertillery, Blaenau Gwent, Wales

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The latest reports from users having issues in Abertillery come from postal codes NP13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Abertillery, Blaenau Gwent, Wales 12/18/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Merthyr Tydfil, Pontypridd, Newport, Treharris, Blackwood, Caerphilly, Cwmbran, Ebbw Vale, Newbridge, Blaina, Porth, Abertillery, Hengoed, Pontypool and Bargoed.

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City Problem Type Report Time
United KingdomMerthyr Tydfil Internet
United KingdomPontypridd Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomTreharris Internet
United KingdomBlackwood Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • DonKiano Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • FI25 Fi (@FI25) reported from Talybont-on-Usk, Wales

    @ActualDaidoTV @RichWilson113 @bt_uk I swapped to EE From BT 12mths ago and saved £24 a month. BT should be ashamed of themselves the prices they charge every month! Awful customer service! EE have been great!!

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • martynkelly Martyn Kelly (@martynkelly) reported

    @bt_uk As a BT customer, if I log into My BT, it says I can't get any broadband upgrades past 67mbps copper, but if I visit your site and say I'm not a BT customer, I'm offered up to 900mbps fttp. Why is this, out of interest? What do I have to do to get fttp? Cancel and sign up?

  • CarrieBarnavil1 Carrie Barnaville (@CarrieBarnavil1) reported

    @bt_uk I’d like to understand why I am not unable to make a complaint to BT by email ? Only phone (but DV phone doesn’t work and im not prepared to pay mobile charges) or post .

  • davemurdoch2022 Dave Murdoch (@davemurdoch2022) reported

    @TheNealSawyer @btsport what's the aim in tweeting this crap neal

  • Uberseehandel Robin St.Clair (@Uberseehandel) reported

    @bt_uk Janet, thanks for getting back to me, I'm trying to switch to the Essentials package, as I qualify. when it checks against DWP, it doesn't get a 100% match on my surname (myBT - St Clair, DWP - St.Clair), its a problem I commonly have😎

  • anythingrllyidc Lol (@anythingrllyidc) reported

    @btsport what am I paying for release the footage of the tunnel incident

  • jon_wensley Jon Wensley (@jon_wensley) reported

    @bt_uk Hello. I am trying to speak to someone ( or do a online chat) about my bill …. and i cannot find a number where i can speak to someone . Your 0800 800150 number is useless . Why do you make it so difficult to get through . Your customer service is appalling .

  • keekflo Eliza Beth (@keekflo) reported

    @bt_uk Hi, is there a reason the backup hub as part of Halo doesn't stay with customer? After all, it's needed if no connection, not wait for another to be sent?

  • _GuyT_ Guy (@_GuyT_) reported

    @btbusinesscare - Today we've had our sixth failed engineer appointment following an order placed in January. I had two phone calls from BT yesterday confirming PM appointment but engineer arrived at 8am. Open complaint IMP-109040119 but getting absolutely no where. Please help!

  • redtom86 Tom (@redtom86) reported

    Still don’t get Naby Keita. I am not a fan of “pundits” but two perfect examples were given on @btsport of Keita this evening leaving huge gaps with his lack of tactical discipline and ultimately being very poor for 2 Benfica goals. He has talent, but too much of a liability.

  • Officialsurjku1 Officialsurjkumar (@Officialsurjku1) reported

    @bt_uk only been a customer 2months and getting intermittent wifi, now 4am and no wifi???? #btbroadband