BT (British Telecom) Outage Report in Panteg, Torfaen County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Panteg, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Panteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Panteg, Torfaen County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Hengoed, Cardiff, Blackwood, Cwmbran, Caerphilly, Bargoed, Ynysddu, Treharris, Tredegar and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Hengoed |
Phone | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Panteg, Wales
Latest outage, problems and issue reports in Panteg and nearby locations:
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Revd Paul A. Carr (revPACman)
(@revPACman) reported
@bt_uk Nothing from anyone. I don't have a complaint number (will that resolve it sooner?) I've spent hours on the phone to several operatives. I can't send via BT website. Your people know this. I notice you are still charging me for full service too. This is very poor service.
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Mark jarman
(@Jarmanmark79) reported
@btcare really are **** Me:our internet doesnt work Bt:we have run checks and its fine Me:but our internet doesnt work and it worked fine last week Bt:we have run checks its working fine, u must have too many devices on it me&wife:(look down at our phones with no internet at all)
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Jade Stone
(@cynicalcleric) reported
@Mr_Ts_Catering @bt_uk Same issue here
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
@bt_uk It's happened 5 times in just under 60 minutes. It gets to a point where you don't answer/just hang up and that could be important work calls I'm missing. But if you engage with the scammers, they call back all the more. It needs to stop.
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Lauren John
(@essexwriter) reported
@bt_uk Hi, are there any reported problems with BT Mail? It's not letting me log in at all (Chrome or Internet Explorer) and is just saying "Please check you entered your username and password correctly and try again. etc.
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Mike Stead
(@tweetymike) reported
@bt_uk He didn’t ‘bad mouth’ BT. He simply clarified what I knew - that the cease & reprovide *had not been done*, that the fault should not have been closed, and that he was going to help. You are the one needing managerial oversight for misrepresenting what everyone can see you wrote.
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Frances Cutler
(@frances_cutler) reported
@bt_uk Can't access my mailbox on my laptop. Fine on tablet and phone. Is there a problem? Chat and phone line to help seem incredibly busy....
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Oscar Delta
(@ODChivers) reported
@bt_uk We need a phone today. If you can't we need an emergency install of another line tomorrow
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RedLaser4000
(@RedLaser4000) reported
@jamclarkey @hscrutton @bt_uk Ah. So we are all screwed in the power cuts that will get more frequent. What a stupid, stupid idea.
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RedLaser4000
(@RedLaser4000) reported
@bt_uk @hscrutton Found out about this disaster from @PrivateEyeNews - you will lose all phone service in a power cut. The sensible keep a corded phone to plug in when the power goes, but that will no longer work. Anyone with no mobile coverage is stuffed - that's a lot of us.