BT (British Telecom) Outage Report in Panteg, Torfaen County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Panteg, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Panteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Panteg, Torfaen County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Cardiff, Treharris, Caerphilly, Newport, Pontypool, Cwmbran, Ebbw Vale and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Treharris |
Wi-fi | |
| Bargoed |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Panteg, Wales
Latest outage, problems and issue reports in Panteg and nearby locations:
-
Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
-
Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
-
Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
-
Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
-
WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
-
Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
-
Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
-
Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
-
Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
-
Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
-
Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
-
Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
-
Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
-
Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
-
Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
-
NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
-
Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
-
Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
rachcaisley 💙
(@rachcaisley) reported
@bt_uk Hi I keep getting weak signal message on my bt tv box any ideas how to sort problem. Can't watch certain channels tv having to watch on catchup.
-
Fruit Bat
(@thefruitbat69) reported
So @bt_uk our Internet in BA16 has been down for the last hour, router flashing pink even after trying to reset, turning off/back on. What is going on ?
-
Jacob Townes
(@JacobTownes1) reported
@bt_uk Luke Dearest, I am expressing my feelings of frustration towards BT's subpar service. I burdon thy 40 shillings per month for a most undersireable service, Cannot even conduct a transaction for thy BattlefieldPass.
-
Brendito Schortiz
(@GeorgeGuillaume) reported
@knockout_ned47 I got so bored of the inconsistency of them and the quality so I just signed up for BTSport. Though if I was American I would be streaming all these PPVs seeing as how bad fans get reamed for them
-
Nick Buckley
(@njb) reported
@bt_uk Morning. Would you be able to help me with a small issue please. I sent back some old kit as requested on 5/2. Have proof of postage. Email received today saying it hasn’t arrived and you may charge me. Please can you make this stop?
-
David Mather
(@davidmatheredu) reported
@bt_uk I've have been given a reason, yes. However, I have not placed a new order. As I expressed to the colleague of yours that I spoke to, I do not regard an order being cancelled without notification as being indicative of good customer service.
-
Lee Butler 🏴
(@serenitylee79) reported
@bt_uk For the last few weeks my box keeps removing all my series link stuff, go onto schedule and there's nothing there, anyone else having the same issue?
-
ivy
(@ionavictoriia) reported
@bt_uk could you help me with a query please ?
-
Cathy Hawker
(@cathyhawker) reported
@btsport PLEASE help. SL9 8RN. Account number: TH10905891 The line snapped in half on the 18th.
-
Lou Lou ⚽️🏴☠️
(@Old_Fart_) reported
@JarekAnd @bt_uk Bt landlines and mobiles calling Ukraine are free, what’s it got to do with non bt customers on roaming? That’s down to the other operators you may be connected to