BT (British Telecom) Outage Report in Newbridge, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Pontypool, Cardiff, Blackwood, Hengoed, Pontypridd, Mountain Ash, Bargoed, Porth, Pontyclun, Newport, Abergavenny and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Phone | |
| Blackwood |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mikie
(@mikiejboy69) reported
@stephpgold @btsport Awful commentator!!
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The Racing Armchair
(@RacingArmchair) reported
@Lbartram @btsportmotogp @btsport They never replay the Quali. My sky recorded but didn’t catch the last few minutes. So I’ve not actually seen it. Had to Google it.
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saskiamuln1
(@saskiamuln1) reported
@bt_uk Yes there has been a problem with changing the package but that’s just the tip of the iceberg it’s getting beyond a joke. Every time we speak with someone they don’t have a clue or they cut off the phone! Initially someone spoke about upgrading the packaging to which she agreed
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Evo1978
(@itzmee78) reported
And Xhaka has every right to moan about bad challenges right? 🙄 #Villa @btsport
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Let's Go! Ludlow
(@LetsGoLudlow) reported
@bt_uk on hold for 30:17mins just to be told my 90yr old father’s landline has been cut off due to unpaid bill. This, after he had been reassured bill was paid. Shocking treatment of the elderly & unacceptable customer service. Why do we have to put up with this?
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thomas
(@darkbluezephyr) reported
@bt_uk Any chance of finding out why my speed's have dropped to 0.03mp and use can't seem to fix it
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David Yardley
(@largerbaloo) reported
@bt_uk what has happened to your customer service? My broadband is down due to a broken drop wire caused by @WeAreOpenreach engineer fixing a drooping drop wire next door. Appointment 15th no show. OK now 17th. No show. 18th no show! Sir defo 19th...16.30 now and guess what!!
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Richard999
(@Ric9699) reported
@btsportcricket Might help ( certainly btsport viewers) if Foakes gave up his pathetic gibbering behind the stumps …..
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Darren
(@Darren6270) reported
@btsport how can I manage devices ? There is a link to the help page but does not tell you where to find your devices. Cant see it in the BT Sport app or in online. Unable to watch to watch the footie. Not good.
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French Gooner
(@FrenchGooner23) reported
@btsportfootball Pundit just said “Villa has gotten themselves in good positions just not capitalised” followed by “Gerrard has to change the system it’s not working at all” I swear some of these guys have no idea what they’re saying, you need a clear out @btsport