BT (British Telecom) outages and service status in Church Village, Wales

Problems in the last 24 hours in Church Village, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Church Village, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Church Village, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Treharris, Blackwood, Pontypridd, Caerphilly, Cardiff, Ystrad Mynach, Mountain Ash, Bargoed, Aberdare, Pontypool, Bridgend, Hengoed, Tonypandy, Treorchy, and Pontyclun.

City	Problem Type	Report Time
Treharris	Internet	60 minutes ago
Treharris	Internet	2 days ago
Blackwood	Internet	2 days ago
Pontypridd	Wi-fi	3 days ago
Caerphilly	Internet	3 days ago
Blackwood	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Church Village, Wales

Latest outage, problems and issue reports in Church Village and nearby locations:

• 
  Gavin Allen (@Gavinallen) reported 9 minutes ago from Cardiff, Wales

  @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

• 
  Neil 'DBtC' (@crfc1876) reported 16 minutes ago from Cardiff, Wales

  @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 16 minutes ago from Henllys, Wales

  Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

• 
  Giggsy (@DjGiggsy) reported 30 minutes ago from Cardiff, Wales

  Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

• 
  Annette Pritchard (@touristory) reported 33 minutes ago from Barry, Wales

  With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK

• 
  Citrus Arts UK (@CitrusArtsUK) reported 37 minutes ago from Pontypridd, Wales

  I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

• 
  Christian Nehls (@NYR_Jugs88) reported 39 minutes ago from Dinas Powys, Wales

  Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

• 
  Richard A. Hughes (@ricardofodol) reported 40 minutes ago from Llanharan, Wales

  @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 41 minutes ago from Tylorstown, Wales

  @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

• 
  Ondine (@ondineb) reported 43 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 45 minutes ago from Caerphilly, Wales

  @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

• 
  Alwyn (@ibsen67) reported 46 minutes ago from Cardiff, Wales

  Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

• 
  Nickynackynoo (@nicnacnoopixs) reported 47 minutes ago from Trethomas, Wales

  So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

• 
  Nörm•i•am (@storrmin571) reported 47 minutes ago from Cardiff, Wales

  @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

• 
  Simon❌ (@simoncoolston) reported 47 minutes ago from Rhoose, Wales

  @btsport box office to watch ufc is total bull shit when I pay for bt sports to watch ufc and then you pick and choose for us to pay again then for main events !! Piss take 😤! #bt #ufc

• 
  owen gerrard (@owen485) reported 48 minutes ago from Bridgend, Wales

  @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

• 
  LeftofCentre (@NorthGwentBlue) reported 50 minutes ago from Argoed, Wales

  @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

• 
  Simon Hiscocks (@Statto1927) reported 53 minutes ago from Barry, Wales

  Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬

• 
  Gerald J Davies (@GerJDav) reported 55 minutes ago from Caerphilly, Wales

  @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

• 
  Rob S Photography (@photographyrsp) reported 60 minutes ago from Porth, Wales

  Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Darke (@adarkelimited) reported 5 minutes ago

  @bt_uk you’ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.

• 
  Jenny (@Sherbie001) reported 6 minutes ago

  @bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!

• 
  Eaters (@eaters2009) reported 6 minutes ago

  @bt_uk This is not acceptable. You told me to phone you regarding my issue. I tried last night and again this morning on 5 or 6 occasions. I can’t spend the whole day trying to get through. Put more people on the line.

• 
  Schmemm25 (@EmmaHarveyy25) reported 11 minutes ago

  @bt_uk BT says no issue on the network yet our mobiles cannot access our home broadband. So frustrating. So much for hi-speed fibre. Time to move supplier

• 
  John O'Connor (@thereal_JOC) reported 12 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  AFCdonnilad (@afcdonnilad) reported 19 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Lee Johnstone (@lee_johnstone84) reported 20 minutes ago

  Really poor service for existing customers @bt_uk, putting my TV package up and not willing to do anything to keep me with them, @skytv are offering such better deals so looks like ill be joining them

• 
  uılʞuɐɹℲ (@puddles46) reported 20 minutes ago

  @bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable

• 
  The Evolution Of Life (@TEOL85) reported 22 minutes ago

  @bt_uk . Do your job and fix it if it was a dodgy untested update send the routers a new one tonight 0:00-6:00 to sort out the issue or if it's your exchanges end fix it there or if you can fix it remotely just do it but fix it what if our phone lines go out on an important phone call

• 
  J (@Daylightfire) reported 26 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low