BT (British Telecom) Outage Report in Church Village, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Church Village, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Church Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Church Village, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Barry, Hengoed, Aberdare, Caerphilly, Bridgend, Tonypandy, Penarth, Blackwood, Pontypridd, Pontypool and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
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| Barry |
Phone | |
| Cardiff |
Internet | |
| Hengoed |
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| Cardiff |
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| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Church Village, Wales
Latest outage, problems and issue reports in Church Village and nearby locations:
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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anfänglichinteressantesaberunterwältigendeslied
(@iainmspillane) reported
from
Grangetown Community, Wales
@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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laurawalton☀️
(@laurawalton_xo) reported
Finally had a call back from @bt_uk and because I have no signal it disconnected so now I have to wait for them to try again! Lovely.
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🇬🇧 PuNKD Steven 🇬🇧 #LuciferNetflix
(@xXxXPuNKDXxXx) reported
@virginmedia @bt_uk I never had a SINGLE problem with VM until I was forced over to the hub 3 because the V6 box didn't work with the old hub 2. Had nothing but issues with hub 3. It ******* SUCKS.
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Kat
(@Kimiikoo) reported
Fuming with the service, or lack of, from @bt_uk No internet since Monday, have had to take annual leave because I can’t work and the first appointment they can get for an engineer is Saturday! Absolute joke. But it’s ok, they’ve logged my ‘dissatisfaction’.
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RachelLakenhamLabour
(@Rachel24354438) reported
@bt_uk So let me get this straight - BTs fault and yet I have to take out a better packaged in order to get service ?
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David Powell
(@G3XLW) reported
"We Connect for Good. We’re here to help" @BT_UK have an online fault tracker which currently says of our broken phone line "We aim to fix this by the end of Thursday 27th May". That started as Saturday 22 May; they move it forward day by day. Not helpful at all.
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Nicola Herbert
(@Purplehedgehog5) reported
@HyperHelga @bt_uk @MoneyTelegraph We’re in the middle of this problem too! Many many phone calls to them!
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🇬🇧 PuNKD Steven 🇬🇧 #LuciferNetflix
(@xXxXPuNKDXxXx) reported
@virginmedia @bt_uk You literally had the opportunity to potentially fix my internet issue, but no. You just straight up refuse. I've been with you from NTL (god.. the good old days...). I'm just done. So god damn done with VM.
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Iain Mc Guinness
(@iainmac75) reported
@btbusinesscare needed to phone BT so dialled the contact number on the bill, got an automated message that the number I dialled is not in service #whatajoke
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David
(@medavidallsop) reported
@bt_uk got a problem with BT TV box, when using Netflix app through TV box the rest of the house loses WiFi, if the box is switched off WiFi comes back, box is 5 years old, not had problems since a couple of months ago, its not random, happens every time
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Oliver J. Tooley (a.k.a. Olli Tooley)
(@OTooleyAuthor) reported
@bt_uk Your flash adverts promising SUPERFAST broadband never mention anything about having to crawl around on the floor checking f***ing wires and what kind of connection box you have. Either you CAN give me superfast broadband, or you can't and if you can't I shouldn't have to pay!