BT (British Telecom) outages and service status in Penarth, Wales

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penarth, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Caerphilly, Cardiff, Pontypridd, Weston-super-Mare, and Barry.

City	Problem Type	Report Time
Newport	Internet	3 days ago
Caerphilly	Wi-fi	6 days ago
Newport	Internet	7 days ago
Cardiff	E-mail	15 days ago
Caerphilly	Internet	16 days ago
Caerphilly	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  Gavin Allen (@Gavinallen) reported 3 seconds ago from Cardiff, Wales

  @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

• 
  Chris Murphy (@murfilicious) reported 1 minute ago from Cardiff, Wales

  @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

• 
  James Moss (@UKEmpLawyer) reported 3 minutes ago from Allt-yr-Yn, Wales

  @omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.

• 
  Shaun Porter (@srp0000) reported 11 minutes ago from Newport, Wales

  Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

• 
  Rich M (@Smilers_Coffee) reported 12 minutes ago from Pontypridd, Wales

  @btbusinesscare Just messaged but I would still like to cancel at this point

• 
  Gerald J Davies (@GerJDav) reported 13 minutes ago from Caerphilly, Wales

  @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

• 
  Richard A. Hughes (@ricardofodol) reported 14 minutes ago from Llanharan, Wales

  @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

• 
  Martz (@martzreed1975) reported 15 minutes ago from Cardiff, Wales

  @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 15 minutes ago from Cardiff, Wales

  @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

• 
  MissESilcox (@MissESilcox) reported 18 minutes ago from Cardiff, Wales

  The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

• 
  Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported 27 minutes ago from Church Village, Wales

  @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

• 
  OzUrfa (@OzUrfaCardiff) reported 29 minutes ago from Beechwood, Wales

  @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

• 
  Dave Bowden (@DaveBStDW) reported 29 minutes ago from Cardiff, Wales

  @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

• 
  Christian Nehls (@NYR_Jugs88) reported 32 minutes ago from Dinas Powys, Wales

  Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

• 
  Noga Fett (@darth_noga) reported 33 minutes ago from Barry, Wales

  Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?

• 
  markg (@markygee6) reported 35 minutes ago from Cardiff, Wales

  @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

• 
  Alwyn (@ibsen67) reported 37 minutes ago from Cardiff, Wales

  Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 41 minutes ago from Cardiff, Wales

  @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

• 
  Neil 'DBtC' (@crfc1876) reported 45 minutes ago from Cardiff, Wales

  @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

• 
  Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported 56 minutes ago from St. Julians, Wales

  @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SG (@ScouseSG) reported 33 seconds ago

  @Nunney2584 @bt_uk The absolute epitome of “that’s not my job and I can’t be arsed to actually help” response from BT there.

• 
  Carol Lord (@CarolLo58903853) reported 3 minutes ago

  @bt_uk Have finally spoken to someone this am. Despite it being a similar fault rectified by openreach in the past somewhere down the track, was told nothing BT could do & suggested I try a different b/b provider!! Only after making a massive fuss I now have an open reach appt on Mon

• 
  RichNotRich (@sideangleballs) reported 5 minutes ago

  @bt_uk @btbusinesscare My business broadband has been down all morning and in my efforts to log in to fault check you've now locked me out of my account! Help please!!

• 
  namecantbebrank (@alreetson) reported 10 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Hey, I tell a lie. She received a cable by post that arrived the day before people came to wreck one of her utilities. Where is the recompense? Where? Where is the thought in the process that stops this from being a long-winded problem for people again and again.

• 
  Josh (@_JoshDenham) reported 11 minutes ago

  Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

• 
  heebee (@KHC99d) reported 16 minutes ago

  @bt_uk How about you deal with our problem - any assistance, a human who understands and is willing to sort out mother’s broadband issues after weeks and weeks of nothing would be appreciated.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 17 minutes ago

  @bt_uk I had a long conversation with @bt_uk the other day. I was told to wait til the new residents have taken over on the 28th after which I’ll receive a final bill. Why are you charging twice for this service for 7 months. I’m astounded it’s even legal. And why take payment before?

• 
  noone@nowhere (@nooneatnowhere) reported 17 minutes ago

  @bt_uk you are not listening...we have done that at least 4 times now...hours on the phone every time...a complaint was made in JUNE...nothing is ever done. Everyone just blames someone else. For a "communications" company you are an utter joke.

• 
  The Emperor Son (@TheEmperorSon) reported 18 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  carito brigante (@teddypomp) reported 18 minutes ago

  @btbusinesscare your customer care takes some beating I tell you I’d even say Evris customer care and delivery services is better than yours Absolutely appalling And as for your rude staff on the blower What a Wally he is