BT (British Telecom) Outage Report in Penarth, Vale of Glamorgan, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Pontypridd, Cardiff, Caerphilly, Newport and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Internet | |
| Pontypridd |
Internet | |
| Pontypridd |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Pontyclun |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@bt_uk To cancel my broadband
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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hypertux
(@tux001) reported
@bt_uk Hey I don’t have a landline number as I have broadband only can you help ? For service status etc
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Jon Slinn ♟
(@jonslinn) reported
@bt_uk To be clear. I got charged silly money on a call from my mobile to this landline of yours whilst trying to sort issues for the charity. I just can't believe you get to use a premium line without clear statement of the costs. @Ofcom
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Harry Eccles
(@Heccles94) reported
@bt_uk BT have made me feel powerless, without choice and incredibly frustrated. This issue has still not been resolved
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TGM RADIO UK
(@TGMRadiouk) reported
@btbusinesscare Just send an Engineer thats very simple or am trying @virginmedia ordered 4th Jun no service until this day
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megan
(@user18575) reported
@bt_uk Had a problem with my calls,text and data roaming not working since 0900 this morning. Please sort it because I am missing out on communication and calls with work!
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Emma Wilde Hale
(@RealWilde) reported
@bt_uk can you please help me, my elderly mum has been having broadband problems for a while now and despite various attempts and promises it hasn’t been fixed and an engineer due out today hasn’t turned up and she is living rurally and relies on broadband to keep in contact
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Geoff Hickman
(@steppenjiff) reported
@james_lovelace @CatManDont2 @bt_uk Ah yes, I’m aware of that survey. The results do not support your claim though. You might want to read how it was covered in outlets other than Spiked.
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Harry Eccles
(@Heccles94) reported
@bt_uk I've been referred on to the ombudsman, i don't want to order from BT as they were rude to me over the phone, and are overpriced (for what i need). They told me i had 'no choice' as they have the 'monopoly'. They also lied to me about not being able to use other providers.
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Rachel 🐢
(@RC_90x) reported
@bt_uk Hi, the BT engineer escalated to open reach. Appointed today but he hasn’t shown up, how can I get someone to come fix my internet?
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Andrew Ferguson OBE
(@MrSaffron) reported
@bt_uk Others on lingfield exchange with FTTP having issues. So likely a headend or core issue since ONT are up and running. Online chat said as fttp and they are fttc cannot help.