BT (British Telecom)

BT (British Telecom) Outage Report in Penarth, Vale of Glamorgan, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penarth, Vale of Glamorgan, Wales 02/05/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Pontypridd, Cardiff, Caerphilly, Newport and Weston-super-Mare.

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City Problem Type Report Time
United KingdomPontyclun Internet
United KingdomPontyclun Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • rubyrockcake111 Jo (@rubyrockcake111) reported from Barry, Wales

    @bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • touristory Annette Pritchard (@touristory) reported from Barry, Wales

    With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK

  • WayneHadley Wayne Hadley (@WayneHadley) reported from Weston-super-Mare, England

    @SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • simoncoolston Simon❌ (@simoncoolston) reported from Rhoose, Wales

    @btsport box office to watch ufc is total bull shit when I pay for bt sports to watch ufc and then you pick and choose for us to pay again then for main events !! Piss take 😤! #bt #ufc

  • wils82 jamie wilson (@wils82) reported from Weston-super-Mare, England

    @bt_uk To cancel my broadband

  • NYR_Jugs88 Christian Nehls (@NYR_Jugs88) reported from Dinas Powys, Wales

    Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • keepongoing_kat Kat (@keepongoing_kat) reported

    Disappointed with @SkyUK. Moved to them from @bt_uk cos digital landline was a joke. Sky assured me they could provide everything with bells on! Here I am with M.S who walks VERY slowly, in a room that the router signal doesn't reach so have no phone. 2022??

  • Nicoleseelig Nicole Seelig (@Nicoleseelig) reported

    @bt_uk Hi, thanks. We've fully moved to the new place, but, unfortunately, the electricity has given up the ghost already. We're trying to get that fixed. I will need to charge my mobile at work. Am using be wi-fi with broadband login when it's available. Will be using the WiFi at 1/2

  • nongrockle Trevor Whiteman (@nongrockle) reported

    @bt_uk After changing from Virgin to BT and being told they'd deal with the transfer of service.. we've been charged by both companies this month ,and very little help from either to resolve.. And calling is a joke, phone AWAYS busy

  • AwarioApp Awario (@AwarioApp) reported

    SOS! Our company is having a major issue with @bt_uk! We reached out many times by email and never heard back from you. Could you please reach out to us?

  • Cholmo Ian Cholmondeley (@Cholmo) reported

    Ok @btsport why do I have to press 3, yes 3, buttons to watch the cricket live? Once I’ve done this there’s also a 50% chance of me having to go through the whole routine again to stop the damn thing glitching. I pay £25 a month for this rubbish. Sort it out!

  • simonhobbs71 Simon Hobbs (@simonhobbs71) reported

    @bt_uk is there a problem with service in the ME4 area been without Internet all day.

  • JHanchett John Hanchett (@JHanchett) reported

    @bt_uk My set up from the box is: Hdmi to TV. Optical Out to Sound System. TV volume set to 0. All sound is played via the Sound System (optical out). ALL live channels and ALL streaming/catch up services working fine - ACCEPT ITV Hub. No sound signal being sent to the optical.

  • BrynMez Bryn Mez🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BrynMez) reported

    @bt_uk My router doesn't work properly. Drops signal since I renewed, the BTHub6 router seems to have decided to work occasionally. Can I get the latest hub for free?

  • kevsmac Kevin McAleer (@kevsmac) reported

    @bt_uk You've cancelled my father-in-laws broadband installation for the 3rd time without telling him. He has dementia and is very fraught and anxious about this. Please Please can you sort this out. We've lost money taking days off for each appointment to support him. help

  • ChrisCabbage Chris Turner 💚 (@ChrisCabbage) reported

    @bt_uk So, I gave BT a chance to give me Fibre-To-The-Home when virgin became active in my village, but BT couldn't. I've now switched to a 4x downstream bandwidth service, for about 1/3 the price. I have a backup with O2's network. BT - you need to get your act together!