Is BT (British Telecom) having an outage in Penarth, Vale of Glamorgan, Wales?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Some problems detected at BT (British Telecom)

BT (British Telecom) in Penarth, Vale of Glamorgan, Wales problems in the last 24 hours

BT (British Telecom) Outage Chart in Penarth, Vale of Glamorgan, Wales

November 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (54.44%)
  • Phone (20.32%)
  • E-mail (9.47%)
  • Wi-fi (8.09%)
  • Total Blackout (4.54%)
  • TV (3.16%)

BT (British Telecom) Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent outage reports and issues originated from Newport, Cardiff and Weston-super-Mare.

BT (British Telecom) in Penarth, Vale of Glamorgan, Wales Comments

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BT (British Telecom) Issues Reports Near Penarth, Vale of Glamorgan, Wales

Latest outage, problems and issue reports in Penarth, Vale of Glamorgan, Wales and nearby locations:
  • MVRRSLtd
    MVRRS Education, Training & Consultancy (@MVRRSLtd) reported from Newport, Wales

    @btbusinesscare @BTCare We've had 3 engineers out since Friday to fix faults at the exchange but there is still an issue with the internet which BT are refusing to acknowledge

  • MVRRSLtd
    MVRRS Education, Training & Consultancy (@MVRRSLtd) reported from Newport, Wales

    @BTCare @btbusinesscare We have been talking to bt for the past 5 days and they DON'T care. No concern for a long term loyal customer at all. All they want to do is charge us for a new router or a dongle!

  • PattiDavies4
    Patti Davies (@PattiDavies4) reported from Cardiff, Wales

    @CiaranM88x @btsport So agree. I’ve turned it to mute. Bad enough watching let alone listening to them.

  • Leemiz
    Lee Mizen (@Leemiz) reported from Cardiff, Wales

    @BTCare But then I get this! 3 people hung up on me in a row, before the 4th call resulted in me speaking to someone. Your ‘service’ is by far and away the most disgraceful I have ever had the ordeal of experiencing.

  • Homer440
    Si Hatch ? (@Homer440) reported from Weston-super-Mare, England

    @BTCare @SteveJQuinton Steve all I can say is good luck! In my experience BT (including openreach) customer service is shocking. To resolve our issues we had to email the CEO and get his ‘special team’ involved!!

  • alexwys
    Alex Wysom (@alexwys) reported from Cardiff, Wales

    @btsport commentators shut ******** up about Pep and comment on the ******* game...

  • Caseycucci
    C Cuc (@Caseycucci) reported from Penarth, Wales

    @BTCare Broadband down again, second time this week. Tried using correct online process’ to raise another fault but website taking me around in circles.

  • Dazc090861
    Darren Coomber (@Dazc090861) reported from Cardiff, Wales

    @btsport Hi, I'm trying to watch a program on BT Sport 3HD & there's all this football rubbish down the left hand side & across the bottom of the screen...can you please tell me how to get rid of it all please?

  • GreggC_CC
    Gregg ??????? (@GreggC_CC) reported from Newport, Wales

    @DD_B18 @btsport Yeah, the latter half of that article is key. They ended up diverting money that should have been used to improve the network to cover their increasing outlay, they've sacked the CEO of BT, largely down to this too.

  • GreggC_CC
    Gregg ??????? (@GreggC_CC) reported from Newport, Wales

    @DD_B18 @btsport The thing with BT sport was, it never had a remit to make money. It was always about broadband retention & new broadband customers. That hasn't happened, so shareholders are now unhappy & this is part of the fallout.

  • simon3BB
    Simon Blackwell (@simon3BB) reported from Weston-super-Mare, England

    Just been informed by BT Broadband @BTCare my broadband won't be connected Tommorow seem total to get connect will be 31\2 weeks after order. Shocking service #soulddobetter #noservice.

  • brent945
    Brent Martin (@brent945) reported from Cardiff, Wales

    @BTCare Had this text is it genuine? Hi, BT Here. Good news! We're improving our network so you can enjoy faster speeds at no extra cost. No engineering visit required, but we will need to disconnect your line for upto 2hrs around 08:30 on 19-JUL-18. Please reboot your hub after

  • hardrockhannahx
    Hannah Deer (@hardrockhannahx) reported from Weston-super-Mare, England

    @BTCare Hi Jules, you’re overcharging us on our tv and broadband package, have made numerous complaints and no one is willing to help us. Very disappointed, was excited to leave Sky and join BT but very much regretting it now.

  • hardrockhannahx
    Hannah Deer (@hardrockhannahx) reported from Weston-super-Mare, England

    @bt_uk @BTCare Are an absolute joke - if you’ve thought of changing to them then DON’T - 4 (soon to be 5!!) months they’ve overcharged is by £19pm, calling every month to get it resolved to be told the same damn thing! NEVER again - joke of a company!!!

  • cambrianguy
    Clive Sedgebeer (@cambrianguy) reported from Penarth, Wales

    @BTCare Yes Lizzie and i have begged them to send my by e-mail and they have refused, when I have asked for estimated time they said will be any time up to end of August. Is this the way to treat a customer that has been with you for 50 Years. I think not!!

  • cambrianguy
    Clive Sedgebeer (@cambrianguy) reported from Penarth, Wales

    I notice that @BTCare has seemed to be closed down, further evidence that @BTGroup does not care and are not interested in communicating with customers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • KAnn173
    Ann Thomas (@KAnn173) reported

    @BTCare Well the 14th has come and gone and still no broadband. @BTCare @SkyUK @OpenreachHelp you’re all as bad as each other. It’s just a shame @virginmedia can’t install until 29th. @itvMLshow my suggestion would be don’t move at all!😡

  • MattDimbylow
    Matthew Dimbylow (@MattDimbylow) reported

    @BTCare Please don sign the obvious. Review the notes. It being a problem for a while.

  • 3trinitythree
    Lee (@3trinitythree) reported

    @BTCare I’ve left BT. Only so much BS I can handle. Inability to resolve problems, and staff not even attempting to resolve a problem for 5 days until I rung up to find out what’s happening. Then when I say I’m leaving problem is miraculously looked in to and resolved. Too late

  • Rachel_Mantell
    Rachel Mantell (@Rachel_Mantell) reported

    @SCNathan @bt_uk @BTCare @TalkTalk The entire company is an embarrassment. The poor frontline staff are trying to do a job and the infrastructure, processes, management are a joke.

  • draperlimited
    Draper Fire, Security & Electrical (@draperlimited) reported

    @BTCare BT fail to reimburse over £1500 in mid sold telphone line charges, which they accept liability for!Worst customer services I have encountered!

  • HelenaK_02
    HelenaK (@HelenaK_02) reported

    @BTCare @BT - over a month from order to get phone line and fibre installed! Fibre delay understandable but not the phone line which just needs activating! Disgraceful level of service and no other option as BT have a monopoly due to rural location 😡 #poorservice #notagreatstart

  • English_Muff1n_
    Dannii 🐝 (@English_Muff1n_) reported

    @BTCare But 2 weeks to fix something is appalling and even then you could tell me I have to wait another week. I suggest you change suppliers @OpenreachHelp it certainly doesn't take 2 weeks to fix some cable.

  • jamied7
    Jamie D (@jamied7) reported

    @BTCare Yes, that's what I meant. It tells me to go to a web page but it won't load because my broadband is awful

  • SCNathan
    Sara Nathan (@SCNathan) reported

    @Rachel_Mantell @bt_uk @BTCare Have now surpassed @TalkTalk in *cr*p* customer service. (An achievement) My former guest now does have WiFi. #Sympathies

  • English_Muff1n_
    Dannii 🐝 (@English_Muff1n_) reported

    @BTCare Absolutely appalled. Next available date for an update on getting my broadband sorted... 26th of Nov. If that's not *************** I don't know what is. Nothing but empty promises. Can someone contact me to cancel my contract, please!!!