BT (British Telecom) Outage Report in Penarth, Vale of Glamorgan, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Newport, Caerphilly, Weston-super-Mare, Cardiff, Pontypridd, Barry and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Internet | |
| Newport |
Internet | |
| Newport |
Total Blackout | |
| Caerphilly |
||
| Weston-super-Mare |
Internet | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stas Murzynowski
(@SMurzynowski) reported
@bt_uk Hi Aled. My unhappiness with price is not the issue. It’s the fact that I was told my package was identical, only to find that it wasn’t when I wanted to watch something and then that I need to pay extra. I felt hoodwinked. All now resolved.
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F Robinson
(@Shortie_1475) reported
@bt_uk Good Afternoon I have logged a fault on Monday I have no phone or Internet. I was sent a BT mini hub which always needs charging and its slow. I tracked the fault and stated it should be fixed By 17.12.2020 today is now 19.12. 2020 and still with out Broadband & landline.
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PaulStPancras ⌛#NHS #COP26 #Rejoin #NoHS2 🇪🇺 ©™
(@paulstpancras) reported
@AgiBergman @AnyVan @bt_uk Call your local Councillor. Your local authority might be able to help.
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Dan Sutherland
(@dan_suth) reported
@bt_uk hey, I registered to access by sport via my we add-on. It let me register and I used the email address that is already tied to my by account but when I try to login to by sport it says no product detected on that account. Can you help?
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ag92_
(@ag9220) reported
@bt_uk 5 hours trying to get through to ANYONE on your helpline?! Is this for real? Horrendous customer service!
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Agnes Bergman
(@AgiBergman) reported
@susan04071 @paulstpancras @bt_uk We have copper I think. We won’t be here long I just want a working something fast since BT screwed the order up so bad I have enough of them.
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Bruce G™ Esq. 😷🇵🇹
(@bruceg87) reported
Guaita no chance on the saves? His positioning is terrible. Just gifting goals for Liverpool Against Spurs he was Prime Manuel Neuer Liverpool? Prime Bruce Grobbelaar when hes got a bet on #CRYLIV #epl #btsport
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Lord of Equity
(@LordEquity) reported
Hmmm signed up to @bt_uk broadband. Router due on Monday . Just checked online to make sure no problems and order has been cancelled. No explanation. Now ~30 minutes on the phone. Not a great start
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John and Anne-Marie #FBPE #ProEU 🇪🇺🇬🇧🇫🇷
(@JohnAnneMarie2) reported
@AgiBergman @bt_uk We use Sky (not Sky television) and their service is good and the broadband fast and reliable (has only been down for more than a few minutes twice in 10 years). We also get inclusive anytime international phone calls.
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Em
(@Em26831607) reported
@Lost_Sophist @btsport It’s like 2 mins slow