BT (British Telecom) outages and service status in Penarth, Wales

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penarth, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Cardiff, Newport, Pontypridd, Weston-super-Mare, and Barry.

City	Problem Type	Report Time
Caerphilly	Phone	10 hours ago
Cardiff	Total Blackout	13 hours ago
Cardiff	Internet	4 days ago
Newport	Total Blackout	5 days ago
Pontypridd	Internet	6 days ago
Cardiff	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  Simon Evans (@SimonLemons47) reported 2 minutes ago from Cardiff, Wales

  @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 5 minutes ago from Cardiff, Wales

  @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

• 
  Citrus Arts UK (@CitrusArtsUK) reported 7 minutes ago from Pontypridd, Wales

  I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

• 
  Neil 'DBtC' (@crfc1876) reported 10 minutes ago from Cardiff, Wales

  @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

• 
  Rich M (@Smilers_Coffee) reported 15 minutes ago from Pontypridd, Wales

  @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

• 
  Gavin (@GhGriff27) reported 18 minutes ago from Cardiff, Wales

  @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 20 minutes ago from Cardiff, Wales

  @bt_uk How about you just provide the service we’re paying for…

• 
  Jo (@rubyrockcake111) reported 20 minutes ago from Barry, Wales

  @bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯

• 
  lowri anne williams (@lowri_anne) reported 22 minutes ago from Cardiff, Wales

  @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

• 
  Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported 23 minutes ago from St. Julians, Wales

  @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

• 
  Tom Neville (@TNevillee) reported 28 minutes ago from Trethomas, Wales

  BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

• 
  anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported 30 minutes ago from Grangetown Community, Wales

  @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

• 
  Christian Nehls (@NYR_Jugs88) reported 31 minutes ago from Dinas Powys, Wales

  Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports

• 
  Alwyn (@ibsen67) reported 32 minutes ago from Cardiff, Wales

  Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 33 minutes ago from Cardiff, Wales

  @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

• 
  Nick Speed (@speedupdating) reported 38 minutes ago from Cardiff, Wales

  @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

• 
  Giggsy (@DjGiggsy) reported 49 minutes ago from Cardiff, Wales

  Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

• 
  Gavin Allen (@Gavinallen) reported 50 minutes ago from Cardiff, Wales

  @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

• 
  Tom Neville (@TNevillee) reported 55 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  Adam Lee (@AdamLee2011) reported 60 minutes ago from Newport, Wales

  Bt sport not working on virgin media 😡 #Btsport #virginmedia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tod ◣ ◢ (@tod1877) reported 3 minutes ago

  @measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't

• 
  Mini67!x (@jellywellys99) reported 6 minutes ago

  @bt_uk I have tried to do it on my account even downloaded the app but nowhere to do it it just sends you round and round in circles I am a new customer today this isn't looking good so far

• 
  Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported 8 minutes ago

  How does anyone manage without a mobile phone? Our @bt_uk internet & phone are down so only way of contacting is by mobile 🙄

• 
  Elton Murphy (@eltonmurphy) reported 9 minutes ago

  @btbusinesscare @Starlink 5 days later and this might be fixed by Wednesday. We’re a business and we pay for a business service. Your lack of service, communication and even a temporary solution is pathetic. The best you’ve come up with is “use a 4G dongle”. Imagine running YOUR company through a dongle!

• 
  DomusHolmesPropertyFinder (@DomusHolmes) reported 9 minutes ago

  @bt_uk : Very disappointing service overall, and equally disappointing to find out engineers do not attend properties on weekend to fix fibre connection issues!!!

• 
  Karla (@SaffyBun) reported 13 minutes ago

  @bt_uk Hello, I can only find phone numbers to contact customer services. I cannot call, I need written communication. How can I contact someone in writing about TV? It's ridiculous how difficult it's become to manage my account online now.

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 14 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  H (@surkdidat) reported 18 minutes ago

  @bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today

• 
  The Version | Upgrade your downtime (@theversionhq) reported 19 minutes ago

  @mongrelcelt @bt_uk You’ve clearly never dealt with @skytv

• 
  MatCo (@btcmateus) reported 19 minutes ago

  @bt_uk @danprofit21 Internet is down again! CR8 2JA