BT (British Telecom)

BT (British Telecom) Outage Report in Penarth, Vale of Glamorgan, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penarth, Vale of Glamorgan, Wales 02/19/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Caerphilly, Pontyclun, Pontypridd and Newport.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomPontyclun Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • Statto1927 Simon Hiscocks (@Statto1927) reported from Barry, Wales

    Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • wils82 jamie wilson (@wils82) reported from Weston-super-Mare, England

    @bt_uk To cancel my broadband

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • beanrulechester jonathan rule #FBPE (@beanrulechester) reported

    @anabelish @bt_uk I tried to cancel my Dads contract with them once. They quoted £1.5k., because he renewed it in Oct that year. I asked if the contract had rolled over (which was cancellable) or by signature. "By signature sir". When? "October sir". Me - "Funny. He died in August".

  • alrussx alex (@alrussx) reported

    @bt_uk Options are £20 extra on our bill or a £100 disc??? Why should we have to pay extra for a poor service you are offering us. Bad service, even worse customer service. If only we’d gone with another supplier.

  • iMattGarrett Matt Garrett (@iMattGarrett) reported

    @OfficialBHAFC @BlackpoolFC @btsport So nice to be able to go down and watch a Saturday 3pm kick off at the Amex just like the old days......😳

  • NikkiSpoon Nikki Sade Moore (@NikkiSpoon) reported

    @bt_uk hey. My brother has had his internet cut off and doesn’t know why. He’s been told to pay a fee to reconnect, which he’s paid, and has called twice a day every day for a week. His business relies on the internet, please can someone help?

  • mickysheehan Micky Sheehan (@mickysheehan) reported

    @bt_uk Ive cancelled mine today. Awful

  • alrussx alex (@alrussx) reported

    @bt_uk Hi Clare. I’m not sure what our plan is but we were guaranteed 100mbps. A man was sent out on Sunday who was here for all of 5 minutes and was no help at all. Then had the delight of speaking to the rudest woman on the phone today.

  • HughCampbell7 Hugh Campbell (@HughCampbell7) reported

    @bt_uk My broadband is very slow, 2 engineers out, no fault on home setup, new hub sent 4th January, not arrived. Can't get online chat, cant even load fault from bt home page or send complaint. Total joke.

  • IanRElliot Ian Elliot (@IanRElliot) reported

    People struggling to get online for schooling ect. Can't big providers like @SkyHelpTeam and @bt_uk help? Surely they can have a basic package a small monthly fee eg £2 a month and you get access to school related websites and that's it. Provider's and schools should communicate

  • sumanth_kn sumanth kadambi (@sumanth_kn) reported

    @bt_uk highly dissatisfied and disappointed with the broadband service, min speed guarantee is a trap, customer care answer the call only when line work fine, no resolution absolutely

  • Mrpolea Andrew Pole (@Mrpolea) reported

    @gazw1lko @bt_uk Fraid not.. I tried it the other day and still doing the same. @bt_uk are now saying that PS5 is not supported yet.. so although you can watch with no issues. There’s no fix for why it stops after an hour 🤨 so annoying as it did it to me on penalty shootout!