BT (British Telecom) outages and service status in Penarth, Wales

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penarth, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Newport, Cardiff, Caerphilly, Weston-super-Mare, and Pontyclun.

City	Problem Type	Report Time
Pontypridd	Internet	24 hours ago
Newport	Wi-fi	5 days ago
Cardiff	Internet	6 days ago
Newport	Phone	9 days ago
Newport	Wi-fi	9 days ago
Newport	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  Max (@Max25143798) reported 2 minutes ago from Newport, Wales

  @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 5 minutes ago from Cardiff, Wales

  @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 9 minutes ago from Cardiff, Wales

  @bt_uk How about you just provide the service we’re paying for…

• 
  Simon❌ (@simoncoolston) reported 10 minutes ago from Rhoose, Wales

  @btsport box office to watch ufc is total bull shit when I pay for bt sports to watch ufc and then you pick and choose for us to pay again then for main events !! Piss take 😤! #bt #ufc

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 11 minutes ago from Cardiff, Wales

  @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 13 minutes ago from Cardiff, Wales

  @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 18 minutes ago from Caerphilly, Wales

  @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

• 
  Tom Neville (@TNevillee) reported 19 minutes ago from Trethomas, Wales

  @bt_uk Your wifi is absolutely ******* shit, thanks

• 
  OzUrfa (@OzUrfaCardiff) reported 19 minutes ago from Beechwood, Wales

  @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 22 minutes ago from Cardiff, Wales

  @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

• 
  Citrus Arts UK (@CitrusArtsUK) reported 23 minutes ago from Pontypridd, Wales

  I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

• 
  Gavin Allen (@Gavinallen) reported 32 minutes ago from Cardiff, Wales

  @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

• 
  Shaun Porter (@srp0000) reported 33 minutes ago from Newport, Wales

  Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

• 
  Noga Fett (@darth_noga) reported 42 minutes ago from Barry, Wales

  Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?

• 
  Leon Ip (@ippyfuzion) reported 45 minutes ago from Newport, Wales

  @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

• 
  Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported 51 minutes ago from Cardiff, Wales

  @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

• 
  Nörm•i•am (@storrmin571) reported 53 minutes ago from Cardiff, Wales

  @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

• 
  Simon Hiscocks (@Statto1927) reported 54 minutes ago from Barry, Wales

  Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬

• 
  Desta Omar (@desta_omar) reported 57 minutes ago from Cardiff, Wales

  6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

• 
  Chris Murphy (@murfilicious) reported 58 minutes ago from Cardiff, Wales

  @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  moz💤 (@tinnie31) reported 4 minutes ago

  @bt_uk I’ve had numerous engineers out now but the issue is with the corroded line

• 
  AM (@itsmeitsmeandy) reported 6 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  Medway Highways (@MedwayHighways) reported 8 minutes ago

  Traffic Alert: Near Malmaynes Hall Farm, Malmaynes Road #Allhallows (A228). 2 way signals currently in place due to emergency @bt_uk repair works.

• 
  Jill (@LavenderFairy79) reported 12 minutes ago

  @BTCare can I book a call please? Its regarding a recent service complaint,you didnt uphold your promise and me ending my xontract that ended months ago! You've been charging me twice as much as a new customer for a long time now!

• 
  Ralph Hardwick (@HardwickRalph) reported 12 minutes ago

  @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.

• 
  matt (@budge90msb) reported 15 minutes ago

  @StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since

• 
  Nix's (@nickinoonoos) reported 15 minutes ago

  @bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64

• 
  susie dolphin (@Sudo_1962) reported 18 minutes ago

  @btbusinesscare broadband cable has come down in the road and now several residential and business premises without broadband for 4 days. Estimated repair date moves forward on a daily basis. How long will this take? Will I receive a discount off my bill for no service?

• 
  Bukhtiar shah (@imbukhtiar) reported 21 minutes ago

  @bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.

• 
  AJ69 (@AmandaJ07927690) reported 21 minutes ago

  @btbusinesscare my 90 year old Mother is still waiting for her landline to be fixed. Fault at exchange. 3 days now she has been without and she's on your priority list. Her lifeline system is also not working because of the Fault with her landline..... When is it going to be on