BT (British Telecom) Outage Report in Penarth, Vale of Glamorgan, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Caerphilly, Weston-super-Mare, Pontypridd, Barry, Penarth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Caerphilly |
Internet | |
| Newport |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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anfänglichinteressantesaberunterwältigendeslied
(@iainmspillane) reported
from
Grangetown Community, Wales
@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Wez Hopson Official
(@WezHopson11) reported
@btsportfootball @btsport Whoever that woman is commentating Wolves v Leeds tonight, for godsake bin her off.. Hers bloody awful! Cant pronounce players properly, is a manic depressive and talks utter dross. Hers bloody appauling. Had to mute the bloody tele 🤬🤬
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Ricky Leaves
(@rickyleaves) reported
@bt_uk I placed an order for my 88 year old Nan over a month ago and it is still not working. She is elderly, disabled and vulnerable and has no phone line as her existing provider cancelled her phone line. Unacceptable!
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Vinny Banks
(@Vinny_Banks) reported
from
Wolverhampton, England
@Kevin_Paycare @btsport They are terrible
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Bernard Ingram
(@BarbaraCastle45) reported
Rugby: it apparently takes three noisy blokes to invade my sitting room to tell me what I can see for myself. You are a bloody nuisance: add little, irritate hugely, talk incessantly and are bloody awful company. Shut the ****up! #btsport
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Alan Williams
(@apwbowdon) reported
If only there was a method to mute Ian Darke and keep Lucy Ward. #btsport #LUFC He is simply the worst commentator in the business.
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john
(@jasbha) reported
@LFC6Times2019 @btsportfootball @btsport Too far up Leeds arse to see it. Embarrassing how keen they are to gush over a **** Leeds side. Why?
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david
(@davidv8m) reported
@TomDGreen @btsport She doesn’t breathe between words awful commentator
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Sharon
(@sha44444) reported
@Ofcom hi, could I ask if you support clients who are receiving no service and no help from @bt_uk ? Desperate for help with connection as a keyworker based at home. Continually ignored and lied to unfortunately- including from their executive resolutions.Thanks in advance.
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Alexander Loxton
(@AlexanderLoxton) reported
@JenniferRober14 @btsport @SkySports Again. 1. She hasn't played in the league. 2. Female voice doesn't lend itself well to intensity of male football. Good, I'm bored of you too. You're deluded. Sit down and think about it a minute
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Ellie
(@Ellie80687027) reported
@bt_uk And I had nothing from you .... this is why people are tired of you @bt_uk I will pay the £302 I supposedly owe you - minus the money you still owe me in compensation for your **** service last year that has actually led me here ......