BT (British Telecom)

BT (British Telecom) Outage Report in Penarth, Vale of Glamorgan, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Penarth come from postal codes CF64.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penarth, Vale of Glamorgan, Wales 06/05/2025 15:45

June 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Barry, Weston-super-Mare, Newport, Caerphilly, Penarth and Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff E-mail
United KingdomBarry Phone
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomCardiff E-mail
United KingdomCardiff E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • DaveBStDW Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • martzreed1975 Martz (@martzreed1975) reported from Cardiff, Wales

    @btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.

  • iainmspillane anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales

    @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

  • murfilicious Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • GhGriff27 Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • Npteggchaser Darren Little (@Npteggchaser) reported from Victoria, Wales

    @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

  • starr3126 Gareth Starr (@starr3126) reported from Weston-super-Mare, England

    @bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GoldenScar12 Golden Scar (@GoldenScar12) reported

    @bt_uk Are **** at taking pens

  • ben__poole Ben Poole (@ben__poole) reported

    @VasileiosPapac1 @bt_uk You’ve massively extrapolated there from something they said to something they didn’t. All of the players who put their hand up for a penalty deserve credit, the show of support here is for the ones who have sadly faced a torrent of abuse since.

  • WIZZLAND ‎ ‎ ‎ ‎ ‎WIZ ‎ ‎ ‎ ‎ ‎ ‎ (@WIZZLAND) reported

    @bt_uk I have DM to start on my number that is all you're getting online everyone in this area deserve have their problems fixed immediately I have already spoken to you in private but I see that as a separate thing to online I complain online only after I have dealt with people

  • CrippsCorner 💙 Olly Cripps 💙 (@CrippsCorner) reported

    @mitchmi09009371 @bt_uk Yup. This is nothing about skin colour, it was just a terrible penalty! Also, Southgate should have bought him and Sancho on earlier to get a feel for the game. 2 minutes then straight into penalties is harsh 👎🏻

  • sharonhargreav9 sharon hargreaves (@sharonhargreav9) reported

    @mitchmi09009371 @bt_uk Rashford should cut out the Max Wall impression when taking a penalty and fire the ball in the net.

  • pkbhadkoliya Pratik Bhadkoliya (@pkbhadkoliya) reported

    @bt_uk @CybersmileHQ @bt_uk It’s been 15 days and my broadband connection is still not activated. My first activation date was 29th June, then it’s moved to 1st -> 6th -> 9th -> 12th and now it’s moved further. It’s affecting my ability to do my job. Raised multiple complaints, but no resolution.

  • davidb24207758 david nufc (@davidb24207758) reported

    @bt_uk got this my service is worse than before rip off

  • huntyhunt Hunty (@huntyhunt) reported

    @GregTHEHedgehog @bt_uk Have you thought as to why that might be? Why I might be on this thread discussing change within BT? Have you considered perhaps that this issue affects people close to me? Maybe instead of trolling on Twitter you can go and do something more worthy of your time.

  • Footballtilley FootballTilley (@Footballtilley) reported

    @IknowBaII @robbcorin @bt_uk I think they would have sustained the same **** #DavidBeckham did with a effigy burning on a noose. Some people are not worth talking about but too much discussion is taking place on media platform to those idiots.

  • Debtren1 Debtren (@Debtren1) reported

    @LFCRedRobbo @bt_uk Actually I think this was Thier job. To be used for an agenda that hates the common English people . After all teachers ,police.soldiers ,can never be hero's if abuse is used against them