BT (British Telecom) Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10 , NP11 , NP19 and NP20 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Newport, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Caerphilly, Cardiff, Clevedon, Pontypool, Hengoed, Blackwood, Cwmbran, Bargoed, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Wi-fi | 2 days ago |
|
Newport
|
Internet | 3 days ago |
|
Newport
|
Internet | 3 days ago |
|
Newport
|
Internet | 4 days ago |
|
Caerphilly
|
Internet | 4 days ago |
|
Caerphilly
|
Internet | 5 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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John Crabtree (@jocra14) reported from Clevedon, England@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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Adam Lee (@AdamLee2011) reported from Newport, WalesBt sport not working on virgin media 😡 #Btsport #virginmedia
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Han🏴 (@Hanlccook) reported from Cardiff, Wales@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, WalesShocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Gavin (@GhGriff27) reported from Cardiff, Wales@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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John Crabtree (@jocra14) reported from Clevedon, England@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Don Maidment (@DonKiano) reported from Maesycwmmer, Wales@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Shane Reece (@ChinnyNo12) reported from Caldicot, WalesAnyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Dave Bowden (@DaveBStDW) reported from Cardiff, Wales@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Steve Johns (@johnsey80) reported from Cardiff, WalesI'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Martz (@martzreed1975) reported from Cardiff, Wales@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Dai Williams (@Dai_ssrs) reported from Pontypool, WalesDid Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Darren Little (@Npteggchaser) reported from Victoria, Wales@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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WPTuts (@WPTutz) reported from Pontypool, Wales@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Leon Ip (@ippyfuzion) reported from Newport, Wales@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Maylor (@LiamMaylor1) reported@btsport @btsportfootball what ******** is this crowd noise 😳 😯
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Simon Finlay (@buruhandi) reportedLike it's not bad enough putting up with Mcmanaman's tedious takes and weird affected accent, now @btsport have decided to use the crowd noise from Cheap Trick at Budokan or the mice from Bagpus.
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NJM 🌻🌈💫☯️ (@NatalieM___12) reported@Zoe_Dv09 @btsport Il file a complaint on your behalf tomorrow x
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liggins (@KieranLiggins) reportedWtf is this background noise on #btsport for #EVESHW
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graham robinson (@G_badger29) reported@BBCSport @btsport I have never heard a more anti Man Utd commentator cover a #mufc game than @jjenas8 he was the same against Fulham on Wednesday.. I thought Martin Keown was bad.. by the sounds of things they have ruined his week. #ManUtd #mufc
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graham robinson (@G_badger29) reported@BBCSport @btsport I have never seen a more anti Man Utd commentator cover our last two games than @jjenas8 and I thought Martin Keown was bad.. by the sounds of things they have ruined his week. #ManUtd #mufc
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AEW / EFC Fan 💙 (@AEWMike) reportedAs I can only watch BT Sport on my phone I decided to watch a film & just check in on goals, so just discovered the awful crowd noise @BTSport have put on our game, why have they made it sound like a kids assembly before the teacher shushes everyone?! #EVESHW
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tommy lamb (@tommylamb1878) reported@JamesWarbo @CamelPhat @btsport Warbo you never picked a minute. Your out the comp(both of them)
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Edward Murray (@EJC_Murray) reported@bt_uk Hi, we have BT Broadband and WholeHome WiFi. Having problems with connection speed to YouTube, often (but not always) below 1Mbps while around 60 everywhere else. Problem on all devices, not present when using mobile data, only on your WiFi. Can you help at all? Thanks.
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Dan H (@D_Hart11) reportedsteve mcmanaman **** OFF!!!!! 🤬 @btsportfootball @btsport