BT (British Telecom) Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10, NP11 and NP20.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Caerphilly, Hengoed, Newport, Pontypool, Cwmbran, Portishead, Penarth, Clevedon, Bargoed and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Cardiff |
Phone | |
| Cardiff |
||
| Cardiff |
Internet | |
| Caerphilly |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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BOB ANDERSON 180
(@BobAnderson180) reported
from
Clevedon, England
@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AnotherEmptyVoice
(@EdwardsBig) reported
Hey @bt_uk what's with leaving an 88 year old without landline access for a full week. Hospitals, doctor's, pharmacy, community nurses, all unable to contact him, and him not being able to make even an emergency 999 call?
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Memory man
(@Memorym94416213) reported
@Nigel_Willis_ @HollowPoiint @bt_uk Wish SKY would upgrade my area 60 down 12 up 😩😩😩😩
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41andabullet Olivea
(@4Olivea) reported
@YouTube all @btsport videos on your platform come with betting adverts please fix. Gambling is minimised on my options.
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notEezzy 🧸
(@notEezzy) reported
@pikin_maro @bt_uk i think the problem is my apartment apparently they don’t put it in your tenancy agreement that there’s no fibre 💀
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Reading TolkienSince1990 (Martin in Scotland)
(@Tolkien_32Years) reported
@MarcAllera @EE @bt_uk Day 155 overdue for full fibre install. Back to the drawing board because engineers just dug up grass with a spade and flung fibre cable in the ground with no ducting, so it was damaged when they tried to connect. Deadline on fix about to be missed.
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SkiCyclops
(@SkiCyclops) reported
@bt_uk @leeh24 Lee i got mine working by myself. Turn auto network selection off and choose ITIM now turn on airplane mode, wait 30 secs and turn is back on. I tried this before and it didn't work but this time I LEFT the page selecting ITIM open and didn't press the back button.
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🐭Dandemaus🐭
(@FairyTypeDJ) reported
@bt_uk I'm still having the same problem. It went even lower last night. But I spoke to somebody through the BT chat and they said theyre sending somebody out on Friday.
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Paula Russell
(@paularusselluk) reported
@bt_uk by BT with no explanation other than a fault?! Today's email again has put this back to 17th Feb. They have been left with no WiFi or tv since 28th Dec. Surely such a service requires a quicker response
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Blowjack Horsecock ☭
(@PRJCTBlxckheart) reported
Why ******** are we paying extortionate prices for @SkySportsPL and @btsport when I can't even watch one of biggest teams in England play at home in the Premier League? What am I paying for when I can't watch my team???
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AnotherEmptyVoice
(@EdwardsBig) reported
@bt_uk It's the telephone service through digital voice, broadband is fine.