BT (British Telecom) outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Clevedon, Hengoed, Newport, Pontypool, Cwmbran, Caerphilly, Blackwood, Ystrad Mynach, and Bargoed.

City	Problem Type	Report Time
Cardiff	Internet	5 hours ago
Cardiff	TV	3 days ago
Cardiff	Phone	4 days ago
Clevedon	Internet	6 days ago
Cardiff	Phone	6 days ago
Hengoed	E-mail	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  BetteBaldwin (@BetteJBaldwin) reported 4 minutes ago from Nailsea, England

  @bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.

• 
  LeftofCentre (@NorthGwentBlue) reported 8 minutes ago from Argoed, Wales

  @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

• 
  anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported 11 minutes ago from Grangetown Community, Wales

  @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

• 
  Don Maidment (@DonKiano) reported 11 minutes ago from Maesycwmmer, Wales

  @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

• 
  lowri anne williams (@lowri_anne) reported 19 minutes ago from Cardiff, Wales

  @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

• 
  Gavin Allen (@Gavinallen) reported 22 minutes ago from Cardiff, Wales

  @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

• 
  Leon Ip (@ippyfuzion) reported 24 minutes ago from Newport, Wales

  @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

• 
  Janine Bates (@JanineBates) reported 30 minutes ago from Cardiff, Wales

  @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

• 
  Giggsy (@DjGiggsy) reported 38 minutes ago from Cardiff, Wales

  Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

• 
  Neil 'DBtC' (@crfc1876) reported 42 minutes ago from Cardiff, Wales

  @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

• 
  Mike Houghton (@MHswans) reported 43 minutes ago from Cardiff, Wales

  Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 45 minutes ago from Cardiff, Wales

  @bt_uk How about you just provide the service we’re paying for…

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 47 minutes ago from Caerphilly, Wales

  @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

• 
  BetteBaldwin (@BetteJBaldwin) reported 49 minutes ago from Nailsea, England

  @bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.

• 
  Steve Johns (@johnsey80) reported 49 minutes ago from Cardiff, Wales

  I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 50 minutes ago from Cardiff, Wales

  @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

• 
  Gerald J Davies (@GerJDav) reported 56 minutes ago from Caerphilly, Wales

  @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 59 minutes ago from Cardiff, Wales

  @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported 59 minutes ago from Newport, Wales

  @btsport sort your streaming service out 🤔

• 
  Steveo Davies (@STEVEOLUCKY7) reported 60 minutes ago from Caerphilly, Wales

  Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Markie_mark (@markie_sumark) reported 9 minutes ago

  Terrible experience again from BT Business. Without Landline now for 5 days and counting. Can’t receive calls from customers or make calls. Why is it so difficult? @btbusinesscare @BTBusiness

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 17 minutes ago

  I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬

• 
  Chris (Christina) (@GalanthusA) reported 18 minutes ago

  @bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?

• 
  Christopher Rowe (@KernowChris) reported 21 minutes ago

  @bt_uk When do you anticipate BT TV will be back working properly? YT and NOW Apps working on the box, EPG not populating and content unavailable. I presume this is connected with the wider issues reported today.

• 
  💫Adam👀 (@The_Change_666) reported 28 minutes ago

  @bt_uk any issues in Swansea for broadband? My internet has gone down

• 
  Christopher Rowe (@KernowChris) reported 29 minutes ago

  @bt_uk What are you doing to help stop fraudulent BT and EE scam offers reaching your own customers? These are becoming more frequent sometimes multiple ones in a day.

• 
  Darren Smith (@Smicer999) reported 30 minutes ago

  @bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM

• 
  Brian McLachlan (@Brian_McLachlan) reported 31 minutes ago

  @bt_uk I called the number and it said service restricted as bill needed paid. It’s been paid.

• 
  GM Mark Howitt (@MarkHowitt) reported 31 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  TINA MOORE (@Sassytrip88) reported 34 minutes ago

  @NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck