BT (British Telecom) outages and service status in Newport, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 28, 10:11 AM GMT+1.
- Internet (65%)
- Wi-fi (16%)
- Total Blackout (13%)
- E-mail (3%)
- Phone (3%)
The latest reports from users having issues in Newport come from postal codes NP10 , NP20 and NP19 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cardiff, Ystrad Mynach, Cwmbran, Bargoed, Clevedon, Pontypool, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
Internet | 1 day ago |
|
Newport
|
Internet | 2 days ago |
|
Blackwood
|
Internet | 2 days ago |
|
Cardiff
|
Wi-fi | 4 days ago |
|
Ystrad Mynach
|
Internet | 4 days ago |
|
Newport
|
Internet | 5 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ryan Crocker (@crocker74) reported from Cardiff, Wales@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Christian Nehls (@NYR_Jugs88) reported from Dinas Powys, WalesLet’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports
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Gregg 🏴 (@GreggC_CC) reported from Newport, Wales@jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
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BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
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NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Mike Houghton (@MHswans) reported from Cardiff, WalesHey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸 (@BigBernie4) reported from St. Julians, Wales@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Dai Williams (@Dai_ssrs) reported from Pontypool, WalesDid Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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BOB ANDERSON 180 (@BobAnderson180) reported from Clevedon, England@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
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John Crabtree (@jocra14) reported from Clevedon, England@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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Chris Murphy (@murfilicious) reported from Cardiff, Wales@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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John Crabtree (@jocra14) reported from Clevedon, England@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Jai Sullivan (@jaisullivan) reported from Cardiff, Wales@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel (@rachelleese84) reported@bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.
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Asif Rana (@HounslowParking) reported@bt_uk Please can you tell me why your service is so useless? You've forced us to switch over from copper to fibre, but then you haven't made the actual switch and just thought its easier to charge us for both services. Your staff are utterly clueless and inept. #btareuseless
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Scott Weller (@ScottWeller1974) reported@bt_uk Why are you holding me to a contract you can’t even provide the service for ?!
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Phil Robinson (@phillyboy1962) reported@BTCare We are on holiday in Switzerland unable to neither make nor receive any mobile calls. BT is our mobile provider. We urgently need to phone insurance provider for healthcare. Please can you help? We cannot make any calls to the UK
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Medway Highways (@MedwayHighways) reportedTraffic Alert: Near Malmaynes Hall Farm, Malmaynes Road #Allhallows (A228). 2 way signals currently in place due to emergency @bt_uk repair works.
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Apex Signs (@apex_signs1) reported@bt_uk @BTBusiness I need to speak to an agent about a billing issue asap, So you tell me to go to live chat……..nobody available????? So how can I deal with this issue ?? How do I get to actually talk to someone ? 🤬🤬🤬🤬🤬🤬🤬. So frustrating!!!
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Kevin Scallan (@ScallanKevin) reported@bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?
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Simon Roxburgh (@SimonRoxburgh) reported@bt_uk @BTBusiness shocking service today. Over an hour being bounced between departments, kept on hold, more automated voices, chat bots, crappy apps and all I want to do is talk to someone who can sort things out, properly.
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Lee Williams (@LeeWilliams154) reported@bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months
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Lizzie 🏴🇬🇧🌹 (@Dizzylizzie19) reported@bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap