BT (British Telecom) outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cardiff, Ystrad Mynach, Cwmbran, Bargoed, Clevedon, Pontypool, and Hengoed.

City	Problem Type	Report Time
Caerphilly	Internet	15 hours ago
Newport	Internet	1 day ago
Blackwood	Internet	2 days ago
Cardiff	Wi-fi	3 days ago
Ystrad Mynach	Internet	3 days ago
Newport	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Steffan McMahon (@Steffan_McMahon) reported 5 minutes ago from Bargoed, Wales

  @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

• 
  Neil 'DBtC' (@crfc1876) reported 9 minutes ago from Cardiff, Wales

  @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

• 
  Dai Williams (@Dai_ssrs) reported 11 minutes ago from Pontypool, Wales

  Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 12 minutes ago from Cardiff, Wales

  @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

• 
  Desta Omar (@desta_omar) reported 12 minutes ago from Cardiff, Wales

  6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

• 
  Nörm•i•am (@storrmin571) reported 24 minutes ago from Cardiff, Wales

  @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

• 
  BOB ANDERSON 180 (@BobAnderson180) reported 26 minutes ago from Clevedon, England

  @bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!

• 
  Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported 28 minutes ago from Newport, Wales

  @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

• 
  Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported 32 minutes ago from St. Julians, Wales

  @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

• 
  markg (@markygee6) reported 33 minutes ago from Cardiff, Wales

  @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 34 minutes ago from Cardiff, Wales

  @bt_uk How about you just provide the service we’re paying for…

• 
  Dave Bowden (@DaveBStDW) reported 34 minutes ago from Cardiff, Wales

  @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

• 
  Mike Houghton (@MHswans) reported 38 minutes ago from Cardiff, Wales

  Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

• 
  John Crabtree (@jocra14) reported 43 minutes ago from Clevedon, England

  @Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.

• 
  LeftofCentre (@NorthGwentBlue) reported 47 minutes ago from Argoed, Wales

  @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

• 
  Alwyn (@ibsen67) reported 50 minutes ago from Cardiff, Wales

  Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

• 
  MissESilcox (@MissESilcox) reported 53 minutes ago from Cardiff, Wales

  The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

• 
  Andrew Hazard Photography (@AndrewHazard) reported 53 minutes ago from Panteg, Wales

  @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

• 
  BetteBaldwin (@BetteJBaldwin) reported 56 minutes ago from Nailsea, England

  @bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.

• 
  Leon Ip (@ippyfuzion) reported 59 minutes ago from Newport, Wales

  @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steph Murray (@DerekDonkey1977) reported 3 minutes ago

  @bt_uk 9 engineer visits No home phone and inconsistent broadband Poor!

• 
  CARL ROBINSON (@CARLOSUK01) reported 4 minutes ago

  @btbusinesscare please cancel my order as you seem incapable of delivering a service and can’t even manage to transfer me to a supervisor to escalate my complaint when you change my installation yet again - that’s almost 4 weeks waiting now 🙁

• 
  MouseMat (@andymousemat) reported 5 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  Melindi Scott (@melindiscott) reported 6 minutes ago

  @clarescastle @btbusinesscare I've just cancelled all our business with them after 30 plus years. The incredible customer service we used to enjoy is a thing of the past

• 
  Josh (@Jsm0445) reported 6 minutes ago

  @bt_uk i had my bt email account hacked after putting my login details into a spurious email. I regained access to my email by changing the password but I don’t seem to receive emails and emails that say they have been sent don’t get received. How can I rectify this?

• 
  Lee Williams (@LeeWilliams154) reported 13 minutes ago

  @bt_uk I cannot find the option for online chat, I am disabled and need a reliable land land service, I use Starlink as my Internet provider.

• 
  Dwain Driver (@TrainDriver1982) reported 13 minutes ago

  @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.

• 
  James Sadler (@JSads1983) reported 16 minutes ago

  @bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.

• 
  Medway Highways (@MedwayHighways) reported 18 minutes ago

  Traffic Alert: Near Malmaynes Hall Farm, Malmaynes Road #Allhallows (A228). 2 way signals currently in place due to emergency @bt_uk repair works.

• 
  Stephen Blair (@stevie_blair) reported 22 minutes ago

  @bt_uk Can’t get through to anyone that’s the problem