BT (British Telecom) Outage Report in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Newport, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Blackwood, Newport, Caerphilly, Clevedon, Pontypool, Hengoed, Cwmbran, Bargoed, and Ynysddu.

City	Problem Type	Report Time
Cardiff	Internet	12 hours ago
Blackwood	Internet	14 hours ago
Cardiff	E-mail	14 hours ago
Cardiff	Internet	15 hours ago
Cardiff	Internet	2 days ago
Cardiff	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  BetteBaldwin (@BetteJBaldwin) reported 36 seconds ago from Nailsea, England

  @bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.

• 
  Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported 2 minutes ago from Cardiff, Wales

  @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

• 
  Nick Speed (@speedupdating) reported 3 minutes ago from Cardiff, Wales

  @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

• 
  Desta Omar (@desta_omar) reported 8 minutes ago from Cardiff, Wales

  6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 16 minutes ago from Cardiff, Wales

  @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

• 
  OzUrfa (@OzUrfaCardiff) reported 17 minutes ago from Beechwood, Wales

  @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

• 
  Nickynackynoo (@nicnacnoopixs) reported 18 minutes ago from Trethomas, Wales

  @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

• 
  Tom Neville (@TNevillee) reported 18 minutes ago from Trethomas, Wales

  BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

• 
  BetteBaldwin (@BetteJBaldwin) reported 20 minutes ago from Nailsea, England

  @bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.

• 
  Owen (@Owen_Jenkss) reported 22 minutes ago from Risca, Wales

  @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

• 
  Steveo Davies (@STEVEOLUCKY7) reported 23 minutes ago from Caerphilly, Wales

  Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

• 
  BetteBaldwin (@BetteJBaldwin) reported 24 minutes ago from Nailsea, England

  @bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.

• 
  anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported 24 minutes ago from Grangetown Community, Wales

  @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

• 
  Nickynackynoo (@nicnacnoopixs) reported 30 minutes ago from Trethomas, Wales

  So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

• 
  Tom Neville (@TNevillee) reported 35 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  Nickynackynoo (@nicnacnoopixs) reported 36 minutes ago from Trethomas, Wales

  @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

• 
  Janine Bates (@JanineBates) reported 41 minutes ago from Cardiff, Wales

  @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 58 minutes ago from Cardiff, Wales

  @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

• 
  Mike Houghton (@MHswans) reported 59 minutes ago from Cardiff, Wales

  Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported 59 minutes ago from Newport, Wales

  @btsport sort your streaming service out 🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean Cousin (@deancousin) reported 3 minutes ago

  @holland_barrett brilliant customer service!!! Really impressed!! If only @bt_uk @btsport could do the same!

• 
  Julian (@JuFitJuJu) reported 7 minutes ago

  @bt_uk Don’t worry about it thanks new phone ordered with a new supplier just feel really unwanted as a customer

• 
  Faizal (@Faizal_Ch217) reported 7 minutes ago

  @bt_uk on the my offers page for bt account I can’t see any code for buying ps5. Can you please help

• 
  MightyZim (@DaddyMightyZim) reported 7 minutes ago

  @bt_uk hey I have call protect but I just got a call from a number previously blocked number ! I think it’s going to be easier for me to cancel my line than put up with the number of scam callers

• 
  Steve Stuart - Vric Consulting (@FutSocSteve) reported 12 minutes ago

  Don’t worry @bt_uk just the two and a half hours on the phone this morning trying to rectify the issue caused by your solution after 59 minutes on the phone yesterday on the items stemming from a botched house move on 6th November.

• 
  Saffron (@saffronallanah) reported 13 minutes ago

  Hi @bt_uk I’ve spent an hour trying to get through to customer service (still no luck) Why are applications still being submitted if engineers cannot come until March? Waiting 4 months to be connected after original application is absolutely shocking.

• 
  Hairy Angus (@HairyAngus) reported 14 minutes ago

  @bt_uk My TV won't connect to your service, I need an engineer, my youngest son who has a degree in artificial intelligence and robotics couldn't even get it to work

• 
  🌺 (@san__usm) reported 14 minutes ago

  @bt_uk It was a billing query from a sky customer who purchased a bt sport event, but I've been unable to contact on the number provided so I can transfer the customer over

• 
  Kev (@kevgillies82) reported 20 minutes ago

  @btsport worst customer service ever experienced. 7 days straight on the phone, over 9 hours of calls and still no one can update my viewing card number

• 
  Jens Harris (@JensHarris) reported 24 minutes ago

  Good job @bt_uk Had BT Broadband. Upgraded. Line disconnected with no explanation. Engineer will call...no call. 2 days currently without service and no timeframe of completion. This is 2 star worthy on trustpilot. 👏👏👏