Is BT (British Telecom) having an outage in Newport, Wales?

@cardiff_blues @LeLOURugby @ChampionsCup @btsport Come the Blues...but please never use that gif again 🤢🤮😡

@btsport commentators shut ******** up about Pep and comment on the ******* game...

@BTCare Broadband down again, second time this week. Tried using correct online process’ to raise another fault but website taking me around in circles.

@btsport Hi, I'm trying to watch a program on BT Sport 3HD & there's all this football rubbish down the left hand side & across the bottom of the screen...can you please tell me how to get rid of it all please?

@DD_B18 @btsport Yeah, the latter half of that article is key. They ended up diverting money that should have been used to improve the network to cover their increasing outlay, they've sacked the CEO of BT, largely down to this too.

@DD_B18 @btsport The thing with BT sport was, it never had a remit to make money. It was always about broadband retention & new broadband customers. That hasn't happened, so shareholders are now unhappy & this is part of the fallout.

@BTCare a bit of rain and all my terrestrial and Freeview channels are down, time to leave this doggy British Empire telecommunications company one thinks

@BTCare Had this text is it genuine? Hi, BT Here. Good news! We're improving our network so you can enjoy faster speeds at no extra cost. No engineering visit required, but we will need to disconnect your line for upto 2hrs around 08:30 on 19-JUL-18. Please reboot your hub after

@BTCare My home hub 6 is naffed!! It wont connect to several devices in the house, ive tried resetting, on off, settings with everything, nothing works! Range is extremely poor, wont go to the kitchen anymore either! Replace it please!!!

@BTCare Yes Lizzie and i have begged them to send my by e-mail and they have refused, when I have asked for estimated time they said will be any time up to end of August. Is this the way to treat a customer that has been with you for 50 Years. I think not!!

I notice that @BTCare has seemed to be closed down, further evidence that @BTGroup does not care and are not interested in communicating with customers.

@BTCare Have to use WiFi to connect as mobile signal poor in the area of Wales I live in. So BT incompetence and lies about connection dates is having a severe impact. OK to take my money and not provide a decent service. Trading Standards will be getting a letter

@BTCare I get the feeling my business is not important to BT at all as your customer service is a series of unhelpful responses passing the buck

@BTCare You missed the point I can’t get a signal without WiFi and youve still not addressed who is going to pay me for using FON at £7.99 which drops out constantly too due to poor signal

@BTCare How can you call me I’m not connected. 72 hours also unacceptable. Just resolve the issue, get it connected and in the meantime sort out access to WiFi for me so I’m not spending £7.99 a day because of BT incompetence. I rely on WiFi to connect my mobile phone

@BTCare 9. Whoever Lizzie is she needs some corrective action in customer care

@BTCare I’d like to think your silence is because youre resolving my complaint and not just ignoring me hoping I’ll go away. perhaps you’ll consider refunding me for FON fees and paying for internet access while I endure the intolerable 5 weeks for you to reconnect my service.

@BTCare I’d really like you to proactively solve the issue please. Over a month for a home move is not acceptable as we were told we’d keep the same number, we’ve moved less than half a mile.

@BTCare Apparently you don’t have enough engineers, a response I find appalling as a loyal customer.

@BTCare They advised me it would cost £130 for an engineer, and I advised them otherwise, as I had borrowed another router to check it wasn’t that, and also changed micro filters, wasn’t that either, clearly a problem at your end

@BTCare It says there’s no faults, but there have been a number of times where I’ve had to reboot my router or switch to mobile data as performance using home broadband is poor

@BTCare They said open reach had a problem that needs manual fixing. Open reach was supposed to do work oct 8 so why was I not informed there was a problem until after I called on oct 15. Now I am without internet and tv! They said they will update me oct 22 then book an engineer to come

@BTCare If you're happy that your "correct levels" are shit then fine

@BTCare it was clear from the first tweet that explanation wasnt required and that a disgusted customer getting unjustifyable price hikes at the start of a contract was hoping for more than you read from the big book of vague excuses. You clearly have no desire to help at all

@BTCare No error messages of any kind...the connection just goes down.

@BTCare Local area has an issue (probably same as yesterday I’d guess) - not logged to me personally.

@BTCare Working again last night and first thing, now down again and problem tracker showing a outage again!! This is disappoining BT 🙁

@BTCare Hi Rita. We have been having problems with connection since we got BT broadband. We have made numerous calls over the years and we’re told to turn it off / on again, etc. We received a new Hub a couple of weeks ago and our bandwidth was increased last week...still not working!

@BTCare Tried to. Internet is still off. Phone crackle back and the BTTV box keeps closing down. Two weeks after it seemed fixed I'm now it seems I'm back at square one.