BT (British Telecom) Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10 , NP11 , NP20 and NP19 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Newport, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Caerphilly, Cardiff, Clevedon, Pontypool, Hengoed, Blackwood, Cwmbran, Bargoed, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Wi-fi | 3 days ago |
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Newport
|
Internet | 4 days ago |
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Newport
|
Internet | 4 days ago |
|
Newport
|
Internet | 5 days ago |
|
Caerphilly
|
Internet | 5 days ago |
|
Caerphilly
|
Internet | 6 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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Hadley 🏴🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Janine Bates (@JanineBates) reported from Cardiff, Wales@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England@bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.
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anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Mike Houghton (@MHswans) reported from Cardiff, WalesHey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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🏴☠ Mr Mallett ☠🏴 (@Mr_Mallett666) reported from Newport, Wales@btsport sort your streaming service out 🤔
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BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
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Nick Speed (@speedupdating) reported from Cardiff, Wales@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
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Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, WalesWtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KP (@KieranPhipps_) reported@bt_uk order is now cancelled and is meant to re setup without having to swap equipment etc as promised by your customer service but now I've been chucked back into the auto system again! 🤬 Stuff this I'm going to @SkyUK
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RKAsh (@rosiekent_kent) reported from Ashington, England@bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently
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Vince 🇬🇧 (@Virtual_Vince) reported@bt_uk BT have closed the fault now with no explanation as to why an engineer didn’t turn up to check the Fibre cable inside my home. I’ll just carry on until my contract is up. Never had a problem with BT until now.
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jaitchy (@jaitchy) reported@bt_uk No never had bt broadband. Talk21 emails come with t21 address and also another open world address. I get the choice of which email to send from when in phone browser when it is working. I only ever the talk21 address.
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😷 LSG 😷 (@LastSingleGirI) reportedIf my skyQ keep disconnecting every 5 minutes m in my bedroom (multiroom box), is that a @bt_uk issue or a @SkyUK issue? Either way someone’s not delivering what I’m paying for.
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natalie stokes (@natj74) reported@bt_uk my mum had been told by one of your customer service reps that she’ll have to pay £800 to get out of her BT contract. Is this correct? If she had a decent service from you she wouldn’t want to leave!
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GinaChallen (@ginabchallen) reported@WhaiteArt @bt_uk @BT_Openreach Thank you. I'm so stressed by it. Open Reach tell me there's no record of the problem being logged and B T say that it's a priority and Open Reach are working on it. It's like hitting my head against the wall. And Mum still doesn't have a landline or alarm!
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😷 LSG 😷 (@LastSingleGirI) reported@bt_uk Yes I have bt broadband. I seem to only have issues with my Sky. But this started happening after I upgraded my broadband a couple of months ago.
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Dan Andrews (@danpantz12) reported@bt_uk The service has restored but it continues on and off at least 4 daily.
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Danny Nicholson (@dannynic) reported@bt_uk Hi Claire. Sorry, didn’t follow up as it got a little better. It’s still intermittent over the weekend. Keep getting disconnects at random times. Maybe a router issue?