BT (British Telecom)

BT (British Telecom) Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10, NP11 and NP20.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newport, Wales 03/21/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Clevedon, Newport, Pontypool, Hengoed, Cardiff, Blackwood, Cwmbran, Caerphilly, Bargoed and Ynysddu.

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City Problem Type Report Time
United KingdomClevedon Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomPontypool Phone
United KingdomNewport Internet
United KingdomHengoed Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • murfilicious Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • Statto1927 Simon Hiscocks (@Statto1927) reported from Barry, Wales

    Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬

  • iainmspillane anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales

    @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • ChinnyNo12 Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveWinter17 Steve Winter (@SteveWinter17) reported

    @KennyKen1972 @btsport That was an awful stoppage. Takam is very experienced his legs hadn’t gone. The refs in boxing have been terrible recently.

  • Samfat11 fatsam (@Samfat11) reported

    @Randall100 @JoeJoyceBoxing @btsport You wanted him to die? If you're overwhelmed in the heavyweight arena, stoppage is the only solution. Fighters die bruh.

  • IanBaruch Ian B, Esq. (@IanBaruch) reported

    @bt_uk @OpenreachHelp Why is your service so poor. Why do you continuously #Lie. Your complete and utter incompetence and continued lying make this government look good #BT are absolutely #useless

  • stateobviousmma Obvious opinions (@stateobviousmma) reported

    @btsport what ******** was that? I pay £25 a month to watch the fights and you can’t even show them

  • IanBaruch Ian B, Esq. (@IanBaruch) reported

    @bt_uk You have moved a date that was not confirmed, even further back. We have absolutely no services but you are charging us. You have failed miserably, even admitting you have failed but can't fix it apparently, you really don't care about customer service at all, it's all profit

  • Paul_Bilston Bilston (@Paul_Bilston) reported

    What ******** have I just seen on Btsport. ******* ****, absolute disgrace

  • Tempest_Hey_ TempestHey (@Tempest_Hey_) reported

    @bt_uk can you help me with the new BT Advanced Digital Home Phone? Does it need to be plugged into the home hub? Or does it work wirelessly? #switchover #help

  • CC_UK Central Computers UK (@CC_UK) reported

    We are aware of Internet outages in the Romford and surrounding areas since Saturday morning. We have reported it to @bt_uk but so far there is still no service.

  • smmike73 spacemonkey 🇪🇺 #GTTO #NHS (@smmike73) reported

    @skytv cancelled..... now to cancel @btsport @bt_uk

  • chrislittlewoo8 Chris (@chrislittlewoo8) reported

    Big mistake by the Premier League to try to enforce Vax Passports. Even bigger mistake to announce it now in close season. Contact @btsport @amazonsports @SkySports and cancel your subscriptions. We pay them. They don’t tell us what to have injected in our bodies. Fight back.