BT (British Telecom) Outage Report in Newport, Wales
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Newport come from postal codes NP10 , NP11 , NP20 and NP19 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Newport, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Caerphilly, Cardiff, Clevedon, Pontypool, Hengoed, Blackwood, Cwmbran, Bargoed, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Wi-fi | 3 days ago |
|
Newport
|
Internet | 4 days ago |
|
Newport
|
Internet | 4 days ago |
|
Newport
|
Internet | 5 days ago |
|
Caerphilly
|
Internet | 5 days ago |
|
Caerphilly
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Gregg 🏴 (@GreggC_CC) reported from Newport, Wales@jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.
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Christian Nehls (@NYR_Jugs88) reported from Dinas Powys, WalesLet’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports
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Peter N (@gooner1947) reported from Blackwood, Wales@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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Max (@Max25143798) reported from Newport, Wales@J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊
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Ryan Crocker (@crocker74) reported from Cardiff, Wales@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England@bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.
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Giggsy (@DjGiggsy) reported from Cardiff, WalesWhy is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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markg (@markygee6) reported from Cardiff, Wales@btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Simon Evans (@SimonLemons47) reported from Cardiff, Wales@peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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BOB ANDERSON 180 (@BobAnderson180) reported from Clevedon, England@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
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BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Shaun Porter (@srp0000) reported from Newport, WalesPremiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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cbrown431@btinternet.com (@browneyedlass09) reported@bt_uk I am sick of bloody bt!!!!! My internet connection is no good yet again, It's been up and down all over the holiday and I have to try and fix it!! I can't watch films on Amazon or talk to my friends on twitter. You should release me from my verbal contract.🤬🤬🤬🤬🤬🤬
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Richard Hume (@RichardAHume) reported@IanDarke @btsport it’s bad enough that you seem to put McManaman on co-coms for every city game, and yet you think that isn’t enough, so Ian Darke has to mention money at every stage. We’re now on Pep’s coat? Really?!! Cancelling.
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Alex Mann (@plastic_pearl) reportedIan Darke and Steve McManaman are making a bad match worse. Just prepared facts about the 60s and 70s and general platitudes. Any insight or analysis please? #MCINEW #btsport
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tonydean (@tode39) reported@bt_uk Always getting problems with internet dont go with bt avoid them at all costs!
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Sue Lennox (@SuzieLenno) reported@bt_uk my broadband is going off intermittently orange light on hub. Can you check service in my area please I’ll DM my details
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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gemma lou (@gemma486) reported@bt_uk hi I have horses in Winmarleigh Lancashire and a cable that goes across my field is down how can I get it sorted with out phoning cause I hate phoning sorry bt
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Matt Rogers (@bliprogers) reported@bt_uk @WeAreOpenreach Morning, me again.... 👋👋 Day 18 (42 in total) of no service. Thanks for cutting me off (again) and then not owning or resolving the problem 👍👍
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🤘 (@lewvandy) reported@bt_uk when is the call centre open?? I've been trying to contact since 8am as per your scheduled hours. Having continued problems with my broadband since it was supposedly activated on the 18th!