BT (British Telecom) outages and service status in Newport, Wales
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 9, 8:15 PM GMT+1.
- Internet (67%)
- Wi-fi (12%)
- Total Blackout (10%)
- Phone (7%)
- E-mail (2%)
- TV (2%)
The latest reports from users having issues in Newport come from postal codes NP10 , NP20 , NP11 and NP19 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cardiff, Blackwood, Caerphilly, Clevedon, Pontypool, Hengoed, Cwmbran, Bargoed, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Phone | 2 days ago |
|
Newport
|
Wi-fi | 2 days ago |
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Newport
|
Internet | 2 days ago |
|
Cardiff
|
Internet | 5 days ago |
|
Blackwood
|
Internet | 5 days ago |
|
Cardiff
|
5 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Alwyn (@ibsen67) reported from Cardiff, WalesJust reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code
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Martz (@martzreed1975) reported from Cardiff, Wales@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Shane Reece (@ChinnyNo12) reported from Caldicot, WalesAnyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Christian Nehls (@NYR_Jugs88) reported from Dinas Powys, WalesLet’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports
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🏴☠ Mr Mallett ☠🏴 (@Mr_Mallett666) reported from Newport, Wales@btsport sort your streaming service out 🤔
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸 (@BigBernie4) reported from St. Julians, Wales@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Han🏴 (@Hanlccook) reported from Caerphilly, Wales@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Newbridge, Wales@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Leon Ip (@ippyfuzion) reported from Newport, Wales@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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BetteBaldwin (@BetteJBaldwin) reported from Nailsea, England@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
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Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Max (@Max25143798) reported from Newport, Wales@J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊
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Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, WalesShocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Thompson (@BenBonj) reportedIsn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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moz💤 (@tinnie31) reported@bt_uk I’ve had numerous engineers out now but the issue is with the corroded line
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AM (@itsmeitsmeandy) reported@giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk
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matt (@budge90msb) reported@StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since
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moz💤 (@tinnie31) reported@bt_uk my broadband has been awful for months now, you guarantee 23mb & last night I had 1.8, how is this right when you’re still charging me the same?
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Richard (@iceman500000) reported@btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home
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Francesca Plimmer (@FranPlimmer) reported@btbusinesscare please push for @WeAreOpenreach to fix the lines. There are only 4 houses down. They are saying 15. The telegraph pole is ***** and intact. It just requires a fibre engineer. I believe we have been lied to on several occasions. This is having a detrimental impact.
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La Pioche 🇵🇸 (@RAE7S_) reported@btbusinesscare BT got the worst customer service team, nothing but pure incompetence. I can’t wait to leave