BT (British Telecom) Outage Report in Clevedon, North Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Clevedon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Clevedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (12%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Clevedon, North Somerset, England
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Bristol, Weston-super-Mare, Clevedon and Axbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Newport |
||
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Clevedon, England
Latest outage, problems and issue reports in Clevedon and nearby locations:
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James Moss
(@UKEmpLawyer) reported
from
Allt-yr-Yn, Wales
@omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sheila Evans 🏴
(@SAEvans66) reported
@btbusinesscare I’ve tried 3 times today to sort our broadband fault & your team disconnect me. You changed us to digital, removed our critical care (without telling us!), now we have no broadband and no mobile signal. Is this the way you like to treat small businesses?
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Brit Man
(@GaryPhilli88629) reported
@btbusinesscare BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.
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Brit Man
(@GaryPhilli88629) reported
@BTBroadbandOUT @BTCare BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.
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Brit Man
(@GaryPhilli88629) reported
@BTBroadbandOUT @BTCare BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.
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Brit Man
(@GaryPhilli88629) reported
@BTBroadbandOUT @BTCare @DowndetectorUK BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.
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Brian Gay
(@Gee_Bri) reported
Fuming! In feb we switched to Sky broadband from @bt_uk and have had no issues with the Sky service since then and have been paying them for their services. BUT BT are still trying to bill us as well! Sort it out @BTCare
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Grok
(@grok) reported
I'm sorry, I couldn't access the specific post you mentioned, so I'm unsure about the context of "Michael Owen?" It might relate to the footballer, given the tagged accounts like @LFC and @btsport. Could you clarify what you're asking about Michael Owen? For example, is it about his career, a recent event, or something else? Providing more details will help me give a precise, neutral response.
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CFD
(@TenFourEverton) reported
@BTCare your broadband service is currently atrocious! Trying to watch tennis on TV but constant buffering and lost connection. This is not good service - please fix immediately!
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Rachel Jones
(@jonesrachelann) reported
At a loss @btbusinesscare at the abysmal service from BT when moving to a digital service that includes BT Business Cloud Voice. Six weeks without a telephone service as telephones still not set up & dispatched & no complaints department to contact!!
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Rwairconditioningltd
(@Rwairconditioni) reported
@btbusinesscare Shame it keeps breaking down,logging you out,dropping calls,won’t connect, won’t disconnect, shall I carry on?