BT (British Telecom)

BT (British Telecom) Outage Report in Clevedon, North Somerset, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Clevedon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Clevedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Clevedon, North Somerset, England 08/29/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Clevedon, North Somerset, England

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Weston-super-Mare, Portishead, Bristol, Newport, Clevedon, Worle and Winscombe.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomWeston-super-Mare Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomPortishead Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Clevedon, England

Latest outage, problems and issue reports in Clevedon and nearby locations:

  • Hanlccook Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Cardiff, Wales

    @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

  • baldyrunner Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • JHolmesEsq Jonathan Holmes (@JHolmesEsq) reported from Bristol, England

    @bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?

  • johnsey80 Steve Johns (@johnsey80) reported from Cardiff, Wales

    I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

  • RebIrvine Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales

    @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • ippyfuzion Leon Ip (@ippyfuzion) reported from Newport, Wales

    @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

  • MissESilcox MissESilcox (@MissESilcox) reported from Cardiff, Wales

    The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

  • melodiouscode melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • Mikey___Smith Mike (@Mikey___Smith) reported from Bristol, England

    @bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having

  • Kaththomasset Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?

  • jaisullivan Jai Sullivan (@jaisullivan) reported from Cardiff, Wales

    @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

  • Kaththomasset Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!

  • moomatahico Moomat (@moomatahico) reported from Bristol, England

    Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • julianevans11 Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!

  • BigBernie4 Greg (Big Bernie) MW7BUF 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇵🇸 (@BigBernie4) reported from St. Julians, Wales

    @bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?

  • Gavinallen Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ianflett Ian Flett (@ianflett) reported

    @bt_uk Thanks for the quick response. I have but I personally don’t think they meet my requirements or budget. I tried calling to cancel my TV so very surprised to not get through to an advisor.

  • GennaLey Genna Ley (@GennaLey) reported

    @madmax889 @bt_uk Definitely DO NOT do it online. This is what I did and 3 different advisors lied about what I signed up to - and admitted it! All previous times were over the phone. Never, ever online!!

  • TheRealPakora Reshma✈ (@TheRealPakora) reported

    @bt_uk Hi, Do you have an update? The last I heard my order hadn't been put through and I was going to be sent a mini hub to help with the wait. I still haven't received a mini hub and my activation is now 14 days overdue! What is actually going on???

  • Annie_Munro Annie (@Annie_Munro) reported

    BT are the worst, so unhelpful!! @bt_uk @BTCare @NOWTV

  • ScottyHoops10 Scotty (@ScottyHoops10) reported

    @bt_uk @OpenreachHelp once again another disgusting shambolic service from both of yourselves.

  • GennaLey Genna Ley (@GennaLey) reported

    @bt_uk Gladly... Your service has been dire since I renewed recently. I have contacted for months continuously due to no Internet in the evening, and nothing is better. I was also lied to about receiving a new booster. Been with them years, never ever again. Awful!!

  • stevenboy30 Steve Boyde 💛 (@stevenboy30) reported

    @bt_uk Do you know if there is a mobile network issue in LA14 please?

  • emmapandaharris Emma Hedges (@emmapandaharris) reported

    @bt_uk 10/ the operative said I give feedback by telling him about the service over the phone. I wasn’t comfortable doing this, nor does it seem like a standard complaint’s procedure. So I checked Twitter and saw here that you were asking how you could help.

  • CollLarkin12 Coll Larkin (@CollLarkin12) reported

    @bt_uk @TykeSteve Hi, the PS5 offer also doesn't appear as an option for me even though I am a broadband customer, why is this? Please help

  • SamJB89 Sam (@SamJB89) reported

    @bt_uk an error on BTs behalf means I now have two accounts yet have no internet because BT have given the wrong modem number to open reach. I’ve spent 3 hours on the phone to BT and you still can’t fix it. I am paying double for no service.