BT (British Telecom) Outage in Clevedon, North Somerset, England

@bt_uk I can’t DM you because you don’t follow me and I don’t follow you. I have been forced to leave BT because of a lack of services in my new house. I was a very happy BT customer but things have gone badly wrong for you over the last 8 weeks. Never again!!!

@bt_uk I am not wasting any more time on hold trying to speak to someone about a billing error you have made. You will now need to contact me to sort it out and stop sending demanding letters Completely fed up with your awful customer service.

@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

@SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport

@bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

@bt_uk BT broadband customer support is a complete disgrace. #incompetent

Think I’ll have to cancel my one luxury now @btsport I live alone and the cost of my Broadband and Sport is now more than my gas, electric and water put together. I can’t maintain it all on one income. £4pcm is £72 extra over the course of contract.

That #youtubestream #ChampionsLeagueFinal2019 was the worst stream I’ve ever watched #btsport

@btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

@J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

@jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

@peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

Forgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport

**** sake she talks bollox this one on BTsport

Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

@themichaelowen @WayneRooney @btsport My decision to cancel that overpriced channel is vindicated

@WHPASS1 @CoopeyCoope @btsport Christ I thought it was just me - I've restarted the TV, the Chromecast and my internet connection trying to fix this problem!

Impressive stuff from @Spurs and only thing worse than @ChelseaFC defence are the @btsport commentary and punditry which is awful #TOTCHE

@btbusinesscare @BTCare We've had 3 engineers out since Friday to fix faults at the exchange but there is still an issue with the internet which BT are refusing to acknowledge

@BTCare @btbusinesscare We have been talking to bt for the past 5 days and they DON'T care. No concern for a long term loyal customer at all. All they want to do is charge us for a new router or a dongle!

@CiaranM88x @btsport So agree. I’ve turned it to mute. Bad enough watching let alone listening to them.

clasico today and not even on the tele get your shit sorted one of you @btsport @SkySportsNews

@BTCare But then I get this! 3 people hung up on me in a row, before the 4th call resulted in me speaking to someone. Your ‘service’ is by far and away the most disgraceful I have ever had the ordeal of experiencing.

@BTCare @SteveJQuinton Steve all I can say is good luck! In my experience BT (including openreach) customer service is shocking. To resolve our issues we had to email the CEO and get his ‘special team’ involved!!

@BTCare Raised a complaint but like I said no one at BT is interested in listening to my problem. You know I only had 1 line but are all hiding behind process. It’s not about the refund as that’s going to charity it’s a matter of principal. No rip off please!

@BTCare I have only ever had 1 line with phone, broadband and BT Sport. In error BT have been charging me line rental on a line that never existed at my property. But as I have not been in touch for the past 2 years BT won’t help! Big business vs small man!!

@BTCare Even if you know the line never existed!!!

Any of my twitter friends have a btsport login that I could use for the afternoon?

@btsport commentators shut ******** up about Pep and comment on the ******* game...

@btsport Hi, I'm trying to watch a program on BT Sport 3HD & there's all this football rubbish down the left hand side & across the bottom of the screen...can you please tell me how to get rid of it all please?

@DD_B18 @btsport Yeah, the latter half of that article is key. They ended up diverting money that should have been used to improve the network to cover their increasing outlay, they've sacked the CEO of BT, largely down to this too.

@DD_B18 @btsport The thing with BT sport was, it never had a remit to make money. It was always about broadband retention & new broadband customers. That hasn't happened, so shareholders are now unhappy & this is part of the fallout.

@BTCare Trying to take out a package online. But address won’t verify due to ‘bt website technical issue’(quote from your online chat- I have transcript) Therefore being told to call. But the phone agents can’t give me online packages. So I am being penalised for a fault on your website

@BTCare awful service from your phone agents and online chat agents. Constantly being passed back to either one. Happened 6 times now and I’m trying to give you business as a new customer!!! Really not reflecting well on BT as my first time dealing with you. Can anyone HELP!?

Just been informed by BT Broadband @BTCare my broadband won't be connected Tommorow seem total to get connect will be 31\2 weeks after order. Shocking service #soulddobetter #noservice.

@BTCare Had this text is it genuine? Hi, BT Here. Good news! We're improving our network so you can enjoy faster speeds at no extra cost. No engineering visit required, but we will need to disconnect your line for upto 2hrs around 08:30 on 19-JUL-18. Please reboot your hub after

@BTCare Hi Jules, you’re overcharging us on our tv and broadband package, have made numerous complaints and no one is willing to help us. Very disappointed, was excited to leave Sky and join BT but very much regretting it now.

@bt_uk @BTCare Are an absolute joke - if you’ve thought of changing to them then DON’T - 4 (soon to be 5!!) months they’ve overcharged is by £19pm, calling every month to get it resolved to be told the same damn thing! NEVER again - joke of a company!!!

@btsport Can’t lie... That shit got me HYPED!

@FRAZWRITER83 @bt_uk @btsport @btsportufc @Ofcom Shocking customer service @bt_uk

@Tyson_Fury @foxracingshox @btsport I could never afford to hit Vegas although I feel that this time is your time to knock out the dosser and set up that unification bout

Hey @btsport do us a favour and take all the NHL coverage or don’t take any! I pay for @NHL Gamecentre, @PremierSportsTV yet can’t watch @penguins tonight as I don’t have a BT subscription. You should not need 3 subscriptions to watch NHL in the UK. Shit for the fans again @NHL

@bt_uk so I left BT on 2nd Jan because of your utter incompetence at providing a service when I moved house Today you send me a bill for providing services up to 18th Jan - I don't get anything from BT any more. Just when I thought I was at last rid of you. Rubbish service

The @btsport app let me buy last night's box office UFC PPV even though I don't have BT Sport... (so couldn't watch). I've had to make three phone calls (so far) to try and get a refund. I'm not the only one with the problem. They should just offer it as a single-buy PPV. Silly.

@bt_uk it that time of my internet to go down it a joke

@bt_uk can you please make sense me effort to fix our phone line! Elderly relative now 3 days with no line and no date given to fix it!

@bt_uk Waiting to hear back and cancelling Absolutely no support and 72 hours without email when moving home and job is ridiculous... but payment will be expected Totally unacceptable

@bt_uk blocked my"premium" email @YahooCare say its @bt_uk and @bt_uk say It's @YahooCare Have neither broad band or landline with them and neither can help me as it's a "technical" issue which take 48-72 hours, meanwhile no one under my account can access their email #GoodJob