BT (British Telecom) Outage Report in Caldicot, Monmouthshire, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Bristol, Cwmbran and Chepstow.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
-
Ross Mc@rdell
(@RossMcArdell) reported
from
Kingswood, England
Anyone offended by the word Shit is a waste of oxygen #BBL09 #btsport
-
OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
-
BOB ANDERSON 180
(@BobAnderson180) reported
from
Clevedon, England
@bt_uk I’ve cancelled my DD, but can’t get through to you to cancel the service. Can’t chat, your phone no answer. Surely fact that I cancelled the DD means I don’t want u anymore...but all the send is email saying you will send me a bill so I can pay in a different way!
-
Matt Crossman
(@MattCrossmanUK) reported
from
Avonmouth, England
@bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!
-
🌷Claire Fenella E 🌷
(@ClaireFenella) reported
from
Long Ashton, England
@bt_uk I am not wasting any more time on hold trying to speak to someone about a billing error you have made. You will now need to contact me to sort it out and stop sending demanding letters Completely fed up with your awful customer service.
-
✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
-
🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
-
Daniel 🏴 BeaTz
(@BeaTz780) reported
from
Avonmouth, England
@bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
-
Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
-
SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
-
Mike cole
(@mikecole111) reported
from
Avonmouth, England
@btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful
-
Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
-
JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
-
Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
-
Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
-
BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Tweeting for my friend whose fault report for aged uncle is NO LONGER NEEDED - Name: Lilly. Location: Clevedon Report Ref No: VOL013-474370897232 Please cancel. Please respond if possible. She can’t get through on your phone line.
-
🌷Claire Fenella E 🌷
(@ClaireFenella) reported
from
Long Ashton, England
@bt_uk I can’t DM you because you don’t follow me and I don’t follow you. I have been forced to leave BT because of a lack of services in my new house. I was a very happy BT customer but things have gone badly wrong for you over the last 8 weeks. Never again!!!
-
BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk Please cancel a Fault Report. No Longer Needed. Problem solved. Name: Lilly Location: Clevedon. Fault Report Ref No; VOL013-474370897232 I’m doing this for a friend who can’t get through by phone. If you need more details please ask.
-
BetteBaldwin
(@BetteJBaldwin) reported
from
Nailsea, England
@bt_uk please cancel fault report number VOL013-474370897232 for Lilly in Clevedon. Problem now solved. Doing this on behalf of the person reporting the fault. Can provide more info if needed.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
seadaisy
(@seadaisy81) reported
@bt_uk oh BT WE ARE NOW IN URGENT NEED OF HELP!! 10 DAYS NO BROADBAND STILL BEEN TRYING TO SURVIVE IN THE MINI HUB. WORKING FROM HOME AND THE MINI HUB HAS STOPPED WORKING HELP!!!!
-
Kev
(@keviginge) reported
@bt_uk Yes will be fixed by 6th, supposed to be 2nd but engineer called me to say that fault isn’ affecting myself but 40+ people ,fault with the main network (Green box) where openreach connect customers Wi-fi and landlines. Disappointing but can’t be helped I suppose.
-
Julie Cigman
(@juliecigman) reported
@bt_uk We finally managed to get through on the phone and confirmed appointment time. We’re crossing fingers that the engineer arrives at the right time (he can early last time and we were out) and fixes the problem. If not, I’ll get back in touch. Thanks
-
liz nottingham💙
(@liznotts15) reported
@bt_uk Thanks I’ve done all that and ended up with a succession of engineers sorting it. The service has been very unstable.
-
Elise
(@EliseS1303) reported
@bt_uk extremely disappointed in the lack of customer service. 2 hours on the phone today still no answer and still waiting for a promised 3pm call back from a manager
-
getreadyforwar
(@GetReadyForWar) reported
@bt_uk sort your **** out your bunch of ******* regards. My 4g mobile hotspot is more reliable than your ******* wifi network. Get your ******** hobbits out to fix your shitshow of a network and stop *************** out of your customers.
-
Will
(@chopaway) reported
@peterjohnduffy @bt_uk Same problem here. BT drops out daily ever since I upgraded to fibre optic and I was sent a new router. Sucks when you need reliable internet access for your job.
-
georgeHL
(@GeorgiLeaf) reported
@bt_uk I appreciate the work you are doing. But, disingenuous and un-surprising that the public facing Twitter side of the company is leaps and bounds more communicative than the actual practicalities, i.e installing internet. I'll update with the cancellation or new issue on the 6th.
-
James Mackinnon
(@JamesMack213) reported
@bt_uk meant to be fast and reliable internet, having such bad internet connection even after the technician came out and said he’s “fixed it”
-
Pritchard89
(@pr1tchard89) reported
Struggling to get the stream back to full strength folks, my ISP (@bt_uk) is ******* me about with 6Mbps. New customer, new home, shite service. Be back with you soon troops <3