BT (British Telecom)

BT (British Telecom) Outage Report in Cwmbran, Torfaen County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cwmbran come from postal codes NP44.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cwmbran, Torfaen County Borough, Wales 02/07/2026 14:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Cardiff, Caerphilly, Newport, Pontypool, Cwmbran, Ebbw Vale and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomBargoed Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomBargoed Internet
United KingdomCardiff Internet
United KingdomBargoed Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • ferch_Cenydd Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • murfilicious Chris Murphy (@murfilicious) reported from Cardiff, Wales

    @bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • Mr_Mallett666 🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • cosmickx 🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DJ_Yardman DJ Yardman 🇯🇲 (@DJ_Yardman) reported

    The stump mic is giving me life in the @windiescricket match on @btsport “Ah 150 yuh bowl zari” “Dem seh Di pitch slow zari” “Man ah back up already and yuh nuh warm up”

  • meditatedmandem Luke Aaron Wilderspin (@meditatedmandem) reported

    @DanJonesOcean @virginmedia I swapped to @bt_uk and never looked back. No random network drops, better customer service and most of all better pricing.

  • firebladeken ken fireblade (@firebladeken) reported

    @bt_uk rude unhelpful staff (by) when transferring to sky never mind the terrible music when put on hold and 2hr phone calls . Trying to screw every last penny out of the customer because of shoddy practices - terrible customer service and breach of regulations.

  • GusStuartKT Gustavo (@GusStuartKT) reported

    @btsport why do I keep getting a VC018 error when trying to watch on the App? Not changed anything and all of a sudden I can't watch - did the diagnostics check and still didn't help. Please as nothing seems to work!! I'm wasting my money #help @ChampionsLeague @premierleague

  • carlowwfc carl blackham (@carlowwfc) reported

    @btsport can I get some help

  • SarahMcQueen27 Sarah (@SarahMcQueen27) reported

    @LeicesterTigers I watched on BTSport and was surprised how little crowd noise was discernible🤨. Surely not intentional to play down Tigers support??

  • itsforumla Forumla💫 (@itsforumla) reported

    @mearzyy @bt_uk @TalkTalk Talk talk not that bad I had it for like 5 yrs it depends which one I get

  • therealben_priv indigoX (@therealben_priv) reported

    @mearzyy @bt_uk @TalkTalk Damn 😭 soon enough you'll be connected bro 🤞🏽

  • imogenwill1 imogen will (@imogenwill1) reported

    @bt_uk is there internet outage in EH75 ?

  • Machintosh81 Mahesh (@Machintosh81) reported

    Hi @bt_uk I'm left with no internet since today noon. Your customer service is a joke and they have no clue what's going on with the issue. They booked a engineer visit but the last time I had one booked, the engineer didn't turn up at all and there was no update either. (1/2)