BT (British Telecom)

BT (British Telecom) Outage Report in Cwmbran, Torfaen County Borough, Wales

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The latest reports from users having issues in Cwmbran come from postal codes NP44.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cwmbran, Torfaen County Borough, Wales 11/04/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Caerphilly, Cwmbran, Portishead, Bargoed, Blackwood, Hengoed, Tredegar and Abergavenny.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomCaerphilly Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • STEVEOLUCKY7 Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • speedupdating Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @Kazzaa_24 Hi, I am so sorry to hear this. If you pay rental for your service with another supplier they will raise an issue with the Openreach engineers for you. Your supplier should be able to confirm this for you. We and @BT_UK can only access BT customer accounts. I hope this helps.

  • NicolaAWrites Nicola Ashbrook (@NicolaAWrites) reported

    @bt_uk I appreciate it sounds like we’re fine because of the hub but we’re in area of poor phone connectivity so it doesn’t work that well and it can’t support more than 1 or 2 devices, hence us needing proper internet

  • wf_dynamics Workforce Dynamics (@wf_dynamics) reported

    @bt_uk I need someone to cancel order on VOL013-586630057073 to enable install on complaint IMP2138516

  • dxjohnston daniell (@dxjohnston) reported

    @bt_uk your services are down in my area apparently I was wondering if there’s any updates on the issue. (BT203EQ Bangor Co Down NI)

  • DebbieBennettPR Debbie Bennett (@DebbieBennettPR) reported

    @bt_uk broadband drops 5 times in 32 minutes after 6 engineers and 7 weeks of problems #notfitforpurpose #ripoffBritain

  • jayan41 Jay (@jayan41) reported

    @bt_uk sounds really unhelpful when I can't get any network from EE at home...

  • hilljoinery The Hill Joinery (@hilljoinery) reported

    @btbusinesscare We have had a complaint lodged since 5th February, they closed it today without any resolution or service reinstated

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • hilljoinery The Hill Joinery (@hilljoinery) reported

    @bt_uk "We're working hard to provide the best service in the industry, keeping the nation connected" Is that why you are charging my company a £991 termination fee for a service you have failed to supply in 4 months? Happy to take money for no service

  • NicolaAWrites Nicola Ashbrook (@NicolaAWrites) reported

    The internet issues are ongoing @bt_uk We have received a replacement 4G hub but after yesterday’s shenanigans, we didn’t receive the call promised today and our plug-in date has been pushed back another week. Apparently it is not possible to speak to a manager 🤬